2017 Hyundai Sonata Complaint Log

The car started to stall and engine lights were flashing in the middle of interstate and it wouldn’t go above 60mph almost was about to get hit from the back

The contact owns a 2017 Hyundai Sonata. The contact stated while driving 30 MPH, the service brakes independently activated, and the vehicle stopped with a hard impact. The contact stated that the failure caused items within the vehicle to be thrown around inside. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 45,000.

I was pulling into a street parallel parking space and the wheel suddenly locked and became hard to turn- causing my to side swipe another vehicle. Almost a week later my daughter was driving onto a highway on ramp and the wheel wouldn’t turn. She took her foot off the gas and drifted into the shoulder brakes.

On 03/16/2024; while driving on I-90 the vehicle at approx 60-65 miles per hr, suddenly stopped, and had to be towed to Matthews Hyundai of Schenectady.

I have a 2017 hyundai sonata sport,it started using a lot of oil,one day I was driving and it just lost speed and the car just started jerking. I checked the spark plugs and oil had gotten on them. I changed the spark plugs,drove it for about 2 weeks and it did it again. I was constantly having to put oil it and changing the spark plugs every 2 weeks. The check engine light would come on every time this happened. I took it to a hyundai dealership they first wanted to do a oil test which they realized would not work because it was using to much oil ,second they wanted to do some other test that would cost almost $300 dollars which would still not determine if I would be eligible for the recall. Can i get some help please,please

It has happened twice now that check Hybrid system turn of engine comes on. HEV ! And i have to call a tow truck because i cant drive the car.

I purchased my 2017 Hyundai Sonata brand new. At only 37,000 miles, it literally ran out of oil without any prior warning on [XXX], stranding me on the side of the road. The Hyundai dealership has required two oil consumption tests and a combustion chamber cleaning, but the problem continues. This excessive oil consumption issue is well known and well documented by thousands of other Hyundai owners whose vehicles have a Theta II 2.4L engine. Hyundai requires the engine to completely fail before it qualifies for an engine replacement. A friend of mine's Hyundai Sonata caught on fire due to this very same issue while going over the Sunshine Skyway Bridge in St. Petersburg, FL in June 2023. If that isn't a safety issue, I don't know what else is. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When making minor steering corrections, driver inputs require more than normal force, until the resistance suddenly gives way. The car then responds to drivers input, causing a need for the driver to correct in the opposite direction. The result is a car which seens to weave from side to side as the driver attempts to stay within lane. The side to side movements become particularly dangerous when traveling aside large vehicles. Multiple internet conversations concerning this steering problem can be found. The service manager at the local dealer states he is aware of the problem but will do nothing about it as no recall has been issued.

I have a 2017 Hyundai Sonata sport . I make payments on this vehicle. I have only had this vehicle since [XXX] it just hit 100,000 miles. I was on my way to work and the check engine light came on.. I heard a ticking and knocking sound. Then the car shut off. A few mechanics have looked at the car.. I was told about the defects from shaving not being properly cleaned out.. This has never happened before and this is my only transportation. It’s currently at the Hyundai dealership here in Fredericksburg Virginia. But they of course are telling me it will take up 4 to 6 weeks before even doing an engine inspection on the vehicle and they can’t provide me with a rental. It’s obvious that this is an engine malfunction. I would like to be treated fair in this situation and simply have the engine replaced along with any other vehicle updates or at least another vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My son was driving the car, and completely out of nowhere it seized to have any compression and steering/accelerating became disabled. I have been given an estimate up to $7,000 for an engine rebuild due to this happening. I have reached out to Hyundai and they denied my claim due to car being out of warranty. This should have never happened when the car has been well maintained,even with the motor burning through oil faster than it should be, which I have always kept a close eye on. This car is defective and unsafe.

Check engine light start flickering while I was driving down the road my vehicle went into limp mode and I lost all power. I checked my oil for metallic shavings or a creamy look but everything was cleaned. I got a code 1326 for knock sensor. I replaced and changed the oil and oil filter and reset the code. I started it up and it sounded good then I drove to see if it was fixed got on the highway and my engine went back into limp mode I lost power again. And my engine started flickering I stop the car and tried to turn it back on but my engine locked up. Could I possibly get help with getting a new engine. The car only has 127,052 miles. I heard there was a bunch of problems with rod bearing wear and etc with 2017 Hyundai sonata se

I can’t drive my car on the highway cause then it will shut off and say HEV system error and I have to shut my car off turn it back on then erase the code with my diagnostic tool. My oil light keeps popping up and whenever I slightly press on the gas pedal or go up a steep hill, it starts to rattle, been noticing my oil burns out fast and I have to replace it when it gets low.

The contact owns a 2017 Hyundai Sonata. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that the vehicle made an abnormally loud sound while idling. The contact stated that while accelerating from a complete stop, the vehicle was significantly sluggish. The vehicle was taken to an independent mechanic, where the camshaft position sensor was replaced several times; however, the failure persisted. The mechanic diagnosed the vehicle with internal engine failure. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 83,000.

While driving on a highway at ~60 mph, the check engine light came on (plus other indicator lights) and the car immediately dropped to ~45 mph. ~20 seconds later, while trying to pull into a school parking lot, the hybrid system fault warning came on and the car dropped to ~5-10 mph and then became extremely difficult to control. The car was towed ~80 miles to my home dealership and it was diagnosed as a partially blocked EGR tube. ~1 month later, on the next longer drive I had to make (all other drives were short distances), ~70 miles into the drive, the car started making a knocking sound and then suffered the same failure under the same kind of conditions. This was diagnosed as a failed knock sensor. One week later I tried to drive it a long distance to see if the problem would happen again (but closer to home) and while traveling on an interstate highway the same issue occurred. This time it was diagnosed as oil in the wiring assembly for the just replaced knock sensor. The dealership tried to give me the car back but I demanded that they do a long test drive. It took 4 days to get them to do what I asked and then they had it break down on them in the same way. I'm not 3+ weeks after that and still don't have the car back (now they're planning to replace the EGR assembly and intake manifold). Each breakdown has thrown the P1326 trouble code but Hyundai refuses to admit that the issue may be the engine itself (related to the recall). It took until the 3rd breakdown and a lot of demands to get a loaner vehicle. I don't know if this is the known engine issue, something else or new but don't feel that Hyundai is taking it seriously. If nothing else, the programming that was added to put the car in safe mode and prevent fires is too aggressive and in each case has made the car undrivable in less than 1 mile. I have gotten lucky in all cases that a safe place to stop was nearby but it is not safe to drive in many areas due to lack of safe pull off location

My 2017 Hyundai sonata burns oil rapidly, almost 400 miles it burns 5 quarts of oil. The engine stalls randomly and beings to mis fire. The car has stalled on me in the middle of the road with no check engine light or indicator that a problem is present. I have had to change spark plugs and coils far to offen and every time I have to pay the mechanical shop. There is a recall on the hybrids sonatas but not the gas ones. The dealer acknowledges that the car burns oil allot. Which I’ve been told it can lead to engine failure I have done everything possible. And I’ve spoke to other owners and I’m not alone. The vehicle hasn’t been inspected by others such as police. No warning lights appear

Power steering failed as I was pulling in parking lot, with my son , have not brought to dealer yet costly to fix been told by mechainic,no warning whatsoever ever on gauges, luckily it didn’t happen on highway that I had just gotten off of 65mph could have been worse

My car was eating up oil and there was no leak in it. Then the vehicle stopped working. I kept up the maintenance for the vehicle and when I reached out to Hyundai they told me to take it to my local dealership to get fixed and they stated that they could not fix it, but according to the class action suite I was suppose to get it fixed

Had cruise control set for 75mph, and while traveling up hill, the car downshifted to maintain speed. After 10-15 seconds I noticed power loss and the check engine began to flash. Disengaged cruise control and pulled off onto the shoulder once I found a safe place to do so. As I was slowing down, there was a very noticeable misfire from the engine and was trying to stall out while still in motion. There was no knocking sound, nor was the car overheating. Once I was fully stopped, the car died and would not start back. Had the car towed back to my house. Replaced spark plugs because cylinders 2 and 4 were not firing properly. Also rotated coil packs around to see if they were failing. Cleared check engine codes but they immediately came back to misfires on cylinders 2 and 4. Did compression tests and found that cylinder 2 had 0psi and cylinder 4 had 20psi. Car was not low on oil and no other warning lamps were on.

I purchased this vehicle with 79k miles less than a year ago and it has barely 90k. My engine light is on, vehicle stalls, and the error codes are revealing misfire involving cylinder #3. I go to the dealership for maintenance, and have kept up with it. Replaced the ignition coil and spark plug for this cylinder and nothing is working. It stalled in the middle of the intersection and I nearly was hit by another vehicle. Supposedly, there are no recalls but I also had issues with the vehicle burning through oil after 1,000 miles of getting oil changed. The dealership claimed nothing was wrong with car but they were so desperate for me to buy this car. Shame on Hyundai.

5-6 quarts of oil consumption between oil changes. Rattle noise with torque on engine or acceleration.

While driving on the highway the car stopped .. it was towed to Hyundai as it is still under warranty and ultimately we were told it suffered "catastrophic engine failure" I was also told that a new engine would not be covered. When I asked why I was instructed to give maintenance records which I did. It was denied BEFORE they asked for records. I have been going back and forth with Hyundai and the reason they have given me is an exact effect of their ongoing issues with the THETA II- GDI engine. I have compiled so much research regarding the defect and Hyundai stopped responding to me when I asked them the difference between my car's engine and those that Hyundai knowing delayed recalling and the thousands of same engines that have determined as defective. This has been going on for months and I am not going to let it go and there is a growing petition for another investigation to be opened. Hyundai deliberately delayed recalling a known defect that has affected thousands of vehicles and it is shameful they are playing games. I have an enormous file of data that would indicate the 2017 Sonata Theta II is just as defective as all the others and that their own mechanics have gone on the record admitting that an oil blockage from metal shavings will ultimately cause a catastrophic failure. I have emails from Hyundai and Texts from dealer on cost. I am checking with my attorney to see if they can be shared.

Twice in the past two months the vehicle enters a rough low RPM. Will not respond to the accelerator and the engine shuts down. First was in a parking lot the second while driving in school zone traffic. Was able to safely get off the road the second time. The parking lot I waited a few minutes and the engine ran normally. Same for the second time, waited a few minutes and it would not start then a few more minutes it started and ran. Both times all dash warning light lit up but just for a few seconds. If this happens at highway speeds a good outcome seems risky.

My 2017 Hyundai Sonata is burning oil. Originally when we realized that our engine was burning oil we were told that we need to get an oil change, which we did. Come back 1000 miles later, we came back and the engine was missing a lot of oil. They topped it off. We came back another 1000 miles later and we again had receding oil levels. They told us they are cleaning the engine. 500 miles later, on Sunday [XXX] our spark plugs blew. We got our car towed to the dealer, Spitzer Hyundai of Cleveland. Spitzer Hyundai is procrastinating and making stories. Each time we do what they ask, they want additional tests done to confirm the engine is burning oil. One of the employees told us at the beginning: we know and you know the engine is burning oil, but Hyundai needs to confirm that. Now the dealership is asking us to drive another 1000 miles again. The problem is that the spark plugs are shot and need to be replaced. They only need to be replaced because of the faulty engine. They want us to pay $700 to replace the spark plugs when it might fail again in another 100 miles. Meanwhile we have car rental expenses plus other expenses and a headache dealing with the company Hyundai and the dealership Spitzer Hyundai. every time I drove those 1000 miles i was always worried that the engine would stop working if the oil would burn out. My local mechanic is the one who diagnosed my engine to burn oil, and he said not to replace the spark plugs, because it will fail once again. Even if they approve the engine replacement they will probably want to charge us $700 for the cost to "take apart the engine and send pictures to Hyundai". The engine light has been constantly going on about every 1000 miles or so. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Last week as I was driving the engine oil warning light came on. I pulled into a parking lot immediately and turned off my Sonata. After a few minutes I checked the oil and found no oil on the dip stick. I added oil and returned home where I checked online and discovered that there was a recall for Hyundai Sonatas using or burning excessive amounts of oil and ruining the engine. I called my local dealership and was told that my VIN is not included in the recall. It cost thousands of dollars to repair or replace an engine. How could my VIN not be included? The dealership offered no help. I go to the local dealership to have my oil changed every four to five thousand miles.

My daughter wrote you earlier this week about the severe oil oil usage of her 2017 Hyundai Sonata. I am writing a follow up because I co-signed for her vehicle when she and her children were deserted by her husband. Since my name is listed first on her vehicle title and bank loan I have a special interest in the problems she is experiencing with her Sonata. She indicated in her filing with your department that she has had her local Hyundai dealership change her oil every four to five thousand miles which is true. The last time the oil was changed by the dealership was around [XXX]. When she spoke to the service department last week she was informed that since the VIN was not listed as being part of a recall there was nothing they could do for her. Yet this past week I put four additional quarts of oil in the engine. She and her children live with her mother and me. I can attest to the fact that there is no smoke from the exhaust when the vehicle is idling which would indicate bad valve guides. Nor is there smoke from the exhaust when the car is being driven on the road which would be caused by bad oil rings on the pistons. There is no oil being dripped on our driveway or garage floor which would indicate gasket or seals leaking, but the car is consuming oil at an alarming rate and we need your assistance with this issue. Thank you for your time. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

THE ENGINE WOULD BURN UP OIL NOW CYCLINDER 4 IS NO LONGER PROPERLY WORKING AND I NEED A NEW ENGINE. STARTED IN AUGUST 2023, NEEDED SPARK PLUGS AND FUEL LINE REPAIR.

I was stopped at a red light. Once light turned green I went to make a left-hand turn. My vehicles power steering shorted out, almost causing me to hit a pedestrian and child.

My car was recalled because of the paint chipping. I had it fixed however it is still chipping in more spots. I'd like it fixed considering I have paid over $27,000 and still owe $12,000 more. It would be nice to still have a decent car after I finally pay it off. I'd appreciate the help.

I was taking the car doing the oil consumption test for the 3rd time and I had just got it out the shop one hour before this happen

During travel on highway (~60 MPH), the vehicle suddenly lost power and the engine stopped functioning properly. The effect of the problem was that the vehicle began to 'buck' - as if the engine was having significant trouble running continuously. The engine light then illuminated solidly (not blinking). The vehicle slowed from lack of power and I was forced to move to the right lane/break-down lane through high speed highway traffic (NJ). I was able to travel /limp a few miles slowly to the next exit and get off the highway to a gas station. The engine ceased operation upon arrival to the gas station. The vehicle was towed to a mechanic who diagnosed the issue as engine failure. The vehicle was towed to a Hyundai dealership for diagnosis by the manufacturer (Denville, NJ). The diagnosis was 'engine failure'. No conditions existed prior to this event. In the recent past, the spark plugs and ignition coils were replaced. The vehicle had ~140,000 miles but it was used every day and was maintained very well during its life. I am the original owner. No insurance claim has been filed.

Hello! I bought a car in the USA, I live in another country. Errors that appear in the car are similar to these: [XXX] Еrror appears then, the cogd I give more gas and let go of the pedal. When the engine is heated at different speeds. The scanner showed these errors: P1326 Ignition Control Module - Combustion Quality Input Signal; U0293 Lost Communication With Hybrid Powertrain Control Module; U1004; B2AAA. But the electricians do not know what the reason is and no one can help. So I go for one year with an error ((( Please help! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine has been burning oil I kept taking it to Hyundai to get it repaired and do the trial test to get it fixed they refused to repair. Engine has now blown I would like my car repaired I want to keep it. If possible

My car has been burning oil, i took it for service at the dealership and all they did was change the oil and tell me to come back in 1000 miles, and to do this 3 times, however before the 1000 miles while driving with other passengers in the car my engine started over heating, i had to pull over immediately, i checked the oil dipstick and it already showed below the LOW line, at this point i am assuming there is no oil left in the engine

I heard a pop noise. My car started to smoke a few seconds later full fire. The whole dashboard radio was gone. Burned. No light indicating there was a problem. Car was not running hot.

High pressure fuel pump defective. Code p016b. Dealer replaced high pressure pump, gasket, bolt. Sonata has 43265 miles and 80 months.

2017 Hyundai Sonata with 108,600 miles, has experienced oil consumption/burning, since at least 85k miles. Costs outside of manufacturers recommendation: *Oil consumption report ($85) *Extensive engine cleaning ($500) -Hyundai considers 1 quart consumed per 1000 miles, acceptable. *Rod bearing clearance test ($140) **Engine replacement (reason for complaint, will cost $3880) Hyundai dealership most recently stickered oil change at 3,800 miles. At approximately 3,000 miles, the oil pressure light began to flash on/off. I checked the oil, it was low. I called the dealership to ask for advice. They indicated my car was OK to drive to the dealership (40 miles away), for service. On the way to the dealership, on the highway, my vehicle started to experience intense vibrations. My check engine light came on. I had to take my car from ~65 mph down to about 40 mph in a very short time, trying to maneuver in between semi-trucks, going from the left lane to the right shoulder. This was not safe, my engine could have seized. After this, my engine emits a loud knocking sound. Once I arrived, the dealership recorded 2 quarts of oil in the engine. After the oil change, the knocking sound still remained. They indicated they would not recommend driving the vehicle until they investigated the knocking sound. They performed the rod-bearing clearance test, and indicated it passed. With the knocking sound, their recommendation is to not drive the vehicle, and to replace the engine, ($3880 with many reductions in price). They've indicated Hyundai corporate would decline to replace the engine because the tests are not favorable for replacement. I've submitted an escalated case to Hyundai (HMA), to look into this. In short, they have declined to do anything because my VIN, year/model, do not qualify for any extended warranties, or recalls, to require anything to be done. The vehicle is not safe to drive. I've done all maintenance, and am left to suffer.

UNKNOWN. Airbag light on for no reason

They car has high oil consumption. It only has 70,000 miles on it. It should not use a quart of oil or more every 1000 miles. Need to be put on a recall. Engine just like people have said about 115000 miles or more your engine will possibly blow,or sieze up. No car should have that much oil consumption. I change or have my oil change every 3000 miles or close.

Oil consumption, lossing one quart of oil per week, I drive 250 miles per week.

Power steering failure almost resulted in a fatality. Could not steer away from a pedistrian

Shark fin antenna came off

Drove vehicle to Arkansas one way checked the oil it had burned out replace with a full 5 quart

Se consume el aceite en periodo de 8 días, Se quemas las bujias El carro tiembla Sale en pantalla el botón amarillo del motor que hay falla Ya me ha pasado varias veces ando con mis dos hijos menores de edad en autopista y ya he quedado varada en varias oportunidades y esto me está generando un gran riesgo estoy hubicada en jacksonville florida

Engine is burning a lot of oil. Having to get frequent oil changes due to the engine burning oil.

I was traveling on [XXX] Baton Rouge La. and Gonzales La. at 70 mph when I lost power to my vehicle , an alarm sounded saying it was the Hybrid control system failure, putting my safety at risk as I had to maneuver off the interstate and onto the shoulder during heavy traffic . I called State Farm insurance to get my vehicle towed to Ralph Sellers Hyundai in Gonzales La. where it is being repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On February 27, 2023 we went to the Hyundai Dealer because our engine was leaking oil and we were told by Pep Boys that the Rear Main Seal was leaking. The Dealership scheduled us a service appointment three wks later, on March 23, 2023, when they replaced the valve cover gasket and the high pressure fuel pump gasket. On Jul 15, 2023, 2.5 months later, we return to dealership because our engine was leaking oil again and had leaked into the spark plugs tubes. They replaced the valve cover gasket again. Two weeks later on July 28, 2023, we went to the Dealership because the engine light turned on and the engine was misfiring while driving. They did nothing but added 3 quarts of oil because our oil was low despite us changing our oil 1 month prior (June 28, 2023). On September 25th, we returned to the dealership because our engine light turned on and our engine was violently shaking while making noise. At this point, we were frustrated and did not feel safe driving the car. We pleaded with the Service Manager to replace the engine from all the issues we have been experiencing including having to constantly add oil or change oil every 2.5 months. They held on to our car for 1 wk and gave us a rental. After inspecting our vehicle they replied that there was no engine issue detected so the Manufacturer will not replace the engine under the warranty. They only replaced the spark plugs and charged us with the service, parts & rental costs. It is now Monday, Dec 18, 2023, 1 wk before Christmas, and our engine light turned on once again while driving with our toddler in the vehicle. The engine not only misfired but did not allow us to accelerate beyond 30mph during high traffic hours on a road with a 50mph limit. The next service appointment available is 10 dys away, Dec 28, 2023, and they are asking us ~$400 to service the car. We feel helpless with the dealership/manufacturer, they are refusing to replace the engine. We fear that they are waiting for the warranty to expire.

Complete steering column replacement is required (COLUMN & SHAFT ASSY-STEERING 56310-C2700). When turning all the way, like to turn 90 degrees or enter a parking space, the steering wheel locks. Car must be turned off and restarted. Sometimes you have to do this a couple of times for the steering wheel to unlock. Hyundai dealer agrees that the steering column has to be replace, unsafe to drive vehicle. It is June and have been waiting six months for Hyundai to provide the part. Hyundai USA corporate says they don't know when the part will be available, they will not provide a date, could be next year according to some employees at the Hyundai dealer. Hyundai says it is not a manufacturing defect, even though there are many comments on line, and previous models have issued recalls for this same defect.

The contact owns a 2017 Hyundai Sonata. The contact stated that the headlights were very dim while driving at night. There was no warning light illuminated. The dealer was contacted, and the contact was provided a diagnostic fee to have the vehicle inspected. The contact then took the vehicle to an independent mechanic where the contact was informed that the defect was a manufacturer defect that only the manufacturer could resolve. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 58,000.

The vehicle has twice been disabled while driving due to “lost communication with hybrid module powertrain control module.” This breakdown is a significant safety hazard as the car loses power and coasts to a stop without any warning. The second time was on a 65 mph highway. Neither time has had any warning before the malfunction lights appeared. The first time occurred on 10/7, and the vehicle was towed to the dealership. Nothing was done besides clearing the trouble codes and test driving with the car, which returned at the end of October—the second time the breakdown occurred about a month later on 12/3. This second time, I removed the code myself on the roadside so as not to be in more danger, and I am currently awaiting an update from the dealership’s service department on their next steps after initially being told to just have it towed in again. Losing power without notice is incredibly concerning. I want to report this safety issue and determine my next steps to resolve it, as this has dramatically impacted my trust in the vehicle and its safety.

First time I took my vehicle to the shop for over consuming oil they replaced the oil and cleaned all the parts. A few months after this my car would not accelerate properly and had a loud knocking noise in the engine and check engine light came on. After taking it to the dealer I was told I would need to replace the whole engine. I have proof of proper care done on the car but since I am second owner it is not covered in the original warranty. My car could have stalled and resulted in me and my family injured at the least. Hyundai knows about these issues and needs to recall the engines.