2017 Hyundai Sonata Complaint Log

The engine in my 2017 Hyundai Sonata has been burning excessive amounts of engine oil over an extended period. The issue started approximately 10,000 miles ago but has worsened recently, requiring frequent oil top-offs between regular oil changes. The oil consumption is abnormal and not consistent with normal wear. This excessive oil burning poses a potential safety risk, including possible engine failure, stalling, or fire hazard due to low oil levels if not monitored carefully. The vehicle has not yet experienced a complete failure but the risk concerns me. The problem has been observed consistently during normal driving conditions. I have not yet had an official inspection or oil consumption test performed by a dealer, but I intend to request one. There have been no warning lights related to the oil burning issue, but the oil level drops rapidly and noticeably.

While driving on the highway the car began shaking, the check engine light came on. After guiding the car to the shoulder, we turned the car off and back on after a few minutes. The engine was completely stalled when we turned the car back on - multiple dash lights were on (check engine, oil, and battery were the ones I remember); the car would not accelerate, when we attempted to drive slowly the car, in drive, started rolling backwards/downhill and would not accelerate at all; and the engine was still idling shakily. Car was towed to a mechanic who diagnosed an engine misfire requiring engine replacement. Hyundai dealership denied this as a warrantable issue under Extended Warranty TXXI/TXXC/Service Campaign T3G. This vehicle is a well-kept 2017 with only 90k miles and should not have had this type of engine failure except as a result of poor manufacture.

My Hyundai engine is burning through oil like crazy. Only at 84,000 miles, and everytime I get my oil changed (every 3,000) it is completely dry. This is a known problem with Hyundai, and there needs to be a recall on these vehicles. It is costing me a fortune, and the risk of having my engine fail/catch on fire is not something I want to be worried about everytime I drive my vehicle. Something needs to happen to get this issue resolved.

Was serviced by Hyundai in March 2023 to for oil sensor light but was really the oil was being burnt inside the engine Hyundai ran 2 oil consumption test in May 2023 and June 2023 which the car failed both. Service manger sent paperwork to Hyundai letting them know that engine was faulty because paperwork was summited with the wrong mileage the replacement of the engine has not happen. So Service manger has asked me to continue driving 1k miles and checking if engine is still burning oil which it still is I continue to write the service manger and sending pictures I can not drop my car off because we only have one car and they rarely have loaners and we are in bankruptcy so renting a car with a debt card is expensive trying to let people aware that this is a problem that Hyundai knows they have on these Sonata since 2015

has went less than a 1000 miles car had full oil change on 9/17/23 had to add 4 qts of oil

The contact owns a 2017 Hyundai Sonata. The contact stated that after having an oil change, the engine seized. The contact stated that while driving at a slow speed, the engine seized. There was an abnormal knocking sound heard. After the failure, several unknown warning lights were illuminated on the instrument cluster. The vehicle was towed to the local dealer, where it was diagnosed that the engine had seized. There was a leak at the valve cover. Additionally, the crankshaft had seized. The vehicle was not repaired. The manufacturer was contacted and filed a case, but no assistance was provided. The failure mileage was approximately 165,051.

engine burned up oil just had oil change 9/17/23 had to add oil to add 5QT of oil to engine

My 2017 Hyundai Sonata is using oil at a ridiculous rate. The rapid oil consumption has caused me to be left stranded twice & I had to have it towed to a mechanic both times. I’m having to take it every 2 weeks to be checked by a mechanic & it’s low everytime I take it to him. He’s had to replace all the spark plugs 2 different times since October of 2023, which is very costly for me. I’m a single, working mother of 4 children. 2 of which are in college. So I definitely can’t afford all the towing & repair fees. I purchased an extended warranty, which covers the engine, when I bought the car. My mechanic has reached out to them to tell them his findings & recommendation. The warranty company thinks it is normal for the car to use a quart of oil every 2 weeks. I need help asap as my warranty will expire in 8,000 more miles. Please help me resolve this issue so I’m not left stranded again. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have been having issues with the Power Steering, I often get the wheel sensor and stability sensors activate making it very hard to steer my vehicle, I have taken to the repair shop to unlock, but comes back after a week. this is a problem and feel very unsafe driving as it has locked while I am driving, having me to pull over to turn off my car to clear the sensors. this issue has been happening more often, and has become a financial burden as the dealer charges a fee for running analysis on the vehicle.

WHEN I DRIVING MY CAR DROPPED 20 MPH DURING ENGINE RUNNING. HYUNDAI CAR CARE CENTER REPAIRED WITH $4825.35. AFTER 10 DAYS AFTER I PICKED MY CAR, I HAD SAME PROBLEM. I ALSO PAID $1864.67 TO TAKE CARE OF CAR PROBLEM. I THINK THIS PROBLEM HAS TO TAKE CARE OF RECALL. I REQUESTED HYUNDAI RECALL CAMPAIGN CENTER BUT NO ANSWER. I NEED YOUR HELP. HYUNDAI CASE NO IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have a 2017 Hyundai Sonata I bought brand new. My car started burning oil where I was having to put oil every time I put gas which is weekly. I did the oil consumption test where I drove it 1000 miles 3 times and it burned 1.75qts, 2 qts, and 2.75 qts. They are saying it needs a new engine.

My engine oil consumption is more. I have driven 70 miles the oil comes from full to low level

The contact owns a 2017 Hyundai Sonata. The contact stated while driving 45 MPH, the instrument panel flashed and then the vehicle became inoperable. No warning light was illuminated. The vehicle was not able to restart and remained on the side of the road. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 149,000.

I have had many problems with my car since 1st day of purchase timing belt oilpans valve cover gasket burning excessive oil caliper brake hose last few events I have experienced my ABS light coming on in the car stop moving while am in traffic very dangerous I work for the hospice reserve one day while driving the car started shaking compulsive and the check engine light came on I was informed oil was leaking onto my spark plug and engine was going out I experienced extreme hot air inside the car coming out vents back firing etc my warranty in finical company seems to be ripping me off more concerned about money I have reported all these problems to them the past 13-14 months i was suppose to hear back from lisa warranty about this problem this past week no contact I reached out to Hyundai Corporation after visiting local dealership on Bedford automile a service rep by the name of aaron basically told me they cannot help me car will need a engine

Engine has been burring oil from the car went to get an oil change on 9-17-2023 last night engine light came on 10-04-23 there was no oil in the engine and dipstick was dry this has been happening now since March of 2023 Hyundai has been made aware of this problem by there own service team. The odometer read on the day of the oil change 9-17-23 131,571 miles last night when I add oil it was at 132,448 miles this is less than a 1k miles at 877 miles my engine burn 5.1 qts of oil.

had to put in 5qts of oil due to engine is burning the oil just had oil change 9/17/23

The hybrid system failure. Chrck engine light is flashing. Abs system failure. Battery failure. Car can't go over 45mph, lost a job because of the issues. I'm afraid the car is going to blow up or catch fire. I'm afraid to drive it. The acceleration is barely there. It's like the car doesn't even wanna go. It sucks through gas like no other.

The contact owns a 2017 Hyundai Sonata. The contact stated that while driving with the heater activated, an abnormal burning odor was coming from the vents. The check engine and oil warning lights were illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the engine was consuming an excessive amount of oil. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.

The contact owns a 2017 Hyundai Sonata. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced engine failure. The vehicle made a knocking sound prior to the failure. No warning lights were illuminated. The vehicle was towed to the residence and eventually towed to the dealer, but was not diagnosed or repaired. The dealer acknowledged the engine failure and that the failure was a common failure. The dealer declined the repair due to a lack of service records. The contact was offered a combustion cleaning; however, the vehicle was disabled. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.

The oil is leaking into the engine. My catalytic converter has failed as a result of the oil consumption issue.

Steering has locked up on me, usually when coming out of a parking space. Makes a clunking noise at times when turning. Only way to reset is to turn engine off and on again. Has been giving me trouble for a number of months now. Had 2 different Auto Repair services look at it, and they say it may be electrical or something more serious. Both recommend to take it to Hyundai dealership where I got it. I am awaiting a service call from the Hyundai dealership, and from all these other reports, I think the cost of the repair should be covered under a recall. Very unsettling to drive when the steering does not work properly.

Driving the car on the freeway, the battery light came on, and after that few other warning lights came on and I pulled over by then the car stopped and didn't turn on. It was scary since I was on the freeway. No other warning prior to that and the car was very well maintained even during the last recommended service everything was checked and no recommendation was made regarding the alternator. It was the alternator that caused the problem according to the dealer diagnosis.

The passenger seatbelts do not tighten when there is a hard break. My engine is also consuming oil.

The contact owns a 2017 Hyundai Sonata. The contact stated while driving 45 MPH, the vehicle started shaking violently. The contact pulled over to the side of the roadway and inspected the vehicle. Upon inspecting the vehicle, the contact became aware that the engine oil level was extremely low, even though the vehicle had recently received an oil change three weeks prior to the failure. The contact stated that the vehicle was consuming an excessive amount of engine oil. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 160,000.

I have been notified in the last three oil changes to my 2017 Hyundai Sonata that it's missing oil. Today, I went to an oil change even before the oil change was due (the car noted it was not due for another 819 miles or 3 days). There, they told me the car has an engine oil leakage and that it barely had engine oil. I told them, the car didn't even light up as needing oil. They told me to visit a local Hyundai dealer to have it checked ASAP, as they have serviced various Hyundai Sonata and Elantra models with the same issue.

Steering wheel froze/would not turn, and Shift selector and Ignition key were also frozen on Three occasions. Once while backing out of parking space, and Twice after being parked. Vehicle is available for inspection. Frozen steering wheel while in motion could have caused accident. Car was inspected by Dealership, but Service Representative stated " could Not determine problem unless it was happening at time of their inspection" and " they are having this problem on other Hyundai models." Only inspected by original Dealership. No prior warning to any of the three incidents.

The car has been experiencing oil consumption issues for the past 15k miles and it's getting worse hyundai says .y vin isn't under recall and they can't help me. My mechanic says my oil consumption is high and is concerned about potential engine failure. I have to add oil every 500 miles. The 2.4l engine has had major issues but Hyundai will not expand the recall. My mechanic has seen issues like this but Hyundai won't do anything. I have friends with engine failures in similar Hyundai models. This has been going on for about a year when I had mileages in the 77k range. I now have 99k and the oil consumption is getting worse. I am very easy on this car and always do full synthetic changes at the Hyundai recommended intervals for the severe driving schedule. I've never had a car costume anything close to the amount of oil I am using including two other Hyundai I have owned.

The contact owns a 2017 Hyundai Sonata. The contact stated that the air bag warning light was illuminated. The contact stated that he was concerned for his safety while operating the vehicle. An undisclosed dealer was notified of the failure and the contact was informed that the vehicle was not covered under warranty and the contact was advised take the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.

HEV light comes on and the car starts slowing down & beeping. Unsure what the issue is but this started once the car had more than 100k miles on it

Engine went through 5 qts of oil and had to refill on 8/31/23 had the oil changed by Hiley Hyundai on 6/17/23 they entered the wrong mileage during the engine consumption test

Engine oil is consumption. I went to dealer they send the the request to the Hyundai that my engine oil is consuming. The Hyundai reject to replace the new engine for the following resons. 1. I am not the original owner 2. the car has 129k miles

Problem 1: I made a right turn at a red light. As I turned my power steering light turned on and my steering wheel locked up and I lost control of the vehicle. After stopping and turning off the vehicle, I restarted it. At this point I was able to regain control of the car. A few days later the same thing happened again as I made a right turn from a parking lot into the flow of traffic. One again I stopped the engine and restarted the car, then I regained control of the car. Problem 2 (May be related): My passenger side headlight was replaced a year ago. Recently the light went out again. I took the car in to a mechanic to repair it. It was repaired so I thought. Two days later the light went out again. The mechanic believes their may be an electrical issue. Problem 3 (May be related): My driver side brake light was replaced about a year ago as well. It has now gone out again. I have had my vehicle serviced twice by a Hyundai dealership at least twice since the first incident.

The car has an oil consumption problem as noted by dealership when following through with oil consumption test. The car has had several instances of stalling upon starting , car shakes and has no power. Yesterday I was 50 miles from home and car attempted to stall and it was 105 degrees outside. I am becoming afraid of this car. No, thankfully no fatalities at this time or I would not be sending in a claim if I were a fatality. There has been no attempt to fix the car which is still under warranty. Is the warranty not valid? One reason to buy the vehicle was for the warranty. I have records for oil consumption test.

I have a 2017 Hyundai Sonata that has had 3 recalls. I purchased the car in 2019 and all three recalls have been issued after 2019. Since I’ve had the car I’ve never taken it to Hyundai to get the recalls taken care of . Until recently I took my car to get the recalls fixed and they told me they had already been taken care of . The gave me the dealers contact information and I’ve never taken my vehicle to them they claim to have serviced my car at 122000 miles and I only have 94000 miles in my car. I believe they used my vin number to summit they fixed the recalls when my vehicle was never at their dealer. I contacted Hyundai and have not received any call back . The recalls for my vehicle are very serious recalls that I need to get fixed . One of them is the malfunctioning of the trunk latch my trunk does not open or close right now. I have a 6 month old baby and I need to put her stroller in trunk and I’m unable to do so. Also my car vandalized twice they tried to steal it. I need the security update . I just don’t know who I need to contact to help me get this resolved .

had the oil consumption test done it failed and has been putting oil into the engine every 1000 miles or less due to engine burring up the oil had Hiley Hyundai due and oil change on 6/17/23 had to add 5qt of oil to engine on this day

As reported by many others, electric power steering column locks up. Happens at least once a week. Turn car off and then start again issue cleared.

Steering wheel has electrical issue and only works if you turn it to the left. Also check engine light comes on for emissions problem and oil burning faster than usual as well as the fuel.

National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE Washington, DC 20590 Subject: Anti-Theft Upgrade Request and Complaint Dear Sir/Madam, I am writing this letter as an Autochthon American woman exercising my rights to conduct commerce and practice freedom of religion, seeking assistance and resolution for a distressing incident related to the theft of my conveyance. I believe that the faulty design system of my Hyundai, which was advertised as reliable, contributed to the unfortunate incident of theft. On [date of theft], my vehicle, a [make, model, year, color, license plate number], was stolen, and it has had a severe impact on my ability to conduct commerce, generate income, and practice my religious rights freely. The theft has left me under duress, causing immense stress and a crippling financial situation. The advertised reliability of Hyundai vehicles has proven to be far from the truth in my case, as well as the experience of many others. I am seeking assistance and action from the National Highway Traffic Safety Administration to address this issue and improve the anti-theft measures in Hyundai vehicles. My inability to utilize my vehicle has significantly hindered my daily life, preventing me from engaging in productive work and fulfilling my religious obligations. I implore the National Highway Traffic Safety Administration to thoroughly investigate this matter and take necessary measures to enhance the security and anti-theft features in Hyundai vehicles. I kindly request the following actions: 1. An investigation into the reported faulty design system contributing to the theft of my vehicle and its impact on others. 2. A prompt recall and implementation of an effective anti-theft upgrade for all affected Hyundai models to prevent similar incidents in the future. 3. Adequate compensation or support to help alleviate the financial burden caused by the theft and its consequences. I am aware of the National Highway Traffic Safety Adm

The car just shut down, while driving. An wouldnt restart or even roll over.

Engine went in for the second oil consumption test on 6/17/23 where Hiley Hyundai did not record the correct mileage they put that mileage at that time was 123,893 when it should have read 126161 ( which was 4k miles more than the time of this report) than that therefore it lead Hyundai to believe that the engine was not burning oil and we was in the write mileage due to human error we was denied a new engine and because this is the only car that we have at this time and Hiley has no loaners and we are in CH 13 Bankruptcy we do not have the funds to rent car out

Constant losing oil, constant changing of spark plugs, car shaking, can't pick up speed

On July 13, 3023, I was driving the vehicle and the pwwer steering light illuminated, but the light did go out. I took the vehicle to Stew Hansen Hyundai in Urbandale, Iowa, indicated the entire power steering column has got to be replaced. The parts hace been on back order, and as of today, August 16, the service center is still waiting for the parts to be delivered. The vehicle has slightly over 69,000 miles and 6 years. It's not covered under the warranty, Because that part is covered by the 5 year 50,000 warranty, so I have to pay an estimated $3,400. hundred dollars. I did share with the service agent that I received a power steering 15 years, 150,000 warranty extension notification, and provided him a copy, but waa told that was only for a specific part, and it did not apply to my repair, because my repair is for the entire power steering column. The reason why I'm paying this is because in June 2022, at 60,000 miles the vehicle's engine had to be replaced. That too took over two months to be fixed and returned to me, but repair as covered under warranty. Also, I'd be happy to share the information, but my vehicle is still in the shop for repair, depending on when the parts are received.

I have been having issues with my electric power steering rack and pinion when turning left it binds occasionally. I was backing into my driveway 7/10/2023 and my steering rack bound up and locked, triggering steering control warning light, and abs light. Other models of Sonata and previous years have recalls on this problem and I this should be included with those active recalls.

Engine burns oil at a very high rate. I can’t even make it to the recommended oil change mileage before it is completely out of oil and that is very unsafe. I have to either fill it up with oil or pay for a new oil change when it is not needed.

Car burns 1 qt of oil every other day afraid going to cut off and blow up while driving

I have financed my Hyundai Sonata Sport 2017 in December of 2019. I have not had any issues until this current year of 2023. I have noticed that with every oil change that I receive that I would have to go back to the dealership or certified mechanic a month or two earlier. I personal checked for leaks but seen no signs of why I had to get constant oil changes. Recently, when driving on the highway speed limit at 70 mph and my car went to 60 mph. The engine light came on but no other warning. I stopped the car, check the oil level which was pretty low and topped it off. I let the car sit for a short while as I was only 5 mins away from home. Soon as I made it back, I check the oil level again which was in the line. Check for visible leaks. I figured my car shook as it did and idle at the speed do to a misfire with the spark plugs/coils which I had already replaced 2 months prior to the incident. I was able to use a car scanner from AutoZone to check for codes but there wasn't an engine light at all on the dashboard. There was only one code that did show which was P1326 but no engine light or flashing engine light. I then schedule an appointment for an oil change and to confirm that the engine light code was with Firestone Auto Care to analyze the issue. They did an overall check over on the car, checked for codes, and changed the oil in which they found no issues. With driving my car to test if there were any issues it completely shut down and did not want to start. They called me to tell me that the engine was locked. They tried turning the engine over multiple times, but nothing would start up. Due to not knowing what was going on with my vehicle I felt unsafe with driving it as it completely slowed down on the highway. As other cars where speeding by. It gave no indications prior to the incident that anything was wrong. I am waiting to see a Hyundai dealership to inspect my vehicle which they are booked until next month. My car is currently disabled.

In winter of 2018, my husband and I purchased a certified pre-owned 2017 Hyundai Sonata, and from the moment we drove it off the lot, it had an oil consumption problem. Then, in 2023, the spark plugs began failing. Each time this happens, the whole car shakes and stops running. We found out that Hyundai and Kia engines from 2009-2022 have major problems and that there are many class-action lawsuits against the manufacturer. We contacted both the dealer and Hyundai corporate to find out how we could fix the engine. We have small children and just wanted to repair our family car. The dealer refuses to fix it. They told us that it's Hyundai's problem. Hyundai acknowledged that we are eligible for a new engine but that until a certain rod fails and the whole engine implodes, they can't do anything about it. We have this in an email from corporate. We recently welcomed a new baby and had to buy another car because we felt this Sonata was not a safe choice to drive our children around. The solution to this problem should not be driving around in an unsafe car until it completely stops working. I'm hoping that the NHTSA can help me by sending out an inspector who can attest that this is a safety issue.

The motor in this vehicle consumes oil like a drunken sailor consumes alcohol. I have the oil changed, and before the next scheduled oil change, the car had The oil indicator light come on. I immediately went to the nearest AutoZone and purchased oil and put in the car. I took it to the dealership and they told me they were aware of the issue surrounding the motor in this make and model of vehicle however, my Vin number was not included on the recall. So they could do nothing to help me. This is a safety issue because the motor should go at least 3000 miles with without having to have, a full 5 quarts of oil put back in because it’s sitting on empty. I have been dealing with this for over a year with the local dealership and with Hyundai USA to no avail

I noticed that the steering column was making a noise right after Hyunda replaced the defective motor. Car was leaking fluids and engine light came on. Benson Hyundai had the car towed. I mentioned that the steering did not feel right and I was concerned. They evaluated and said the mid steering shaft needed to be replaced. I noticed this was an issue with earlier models but did not see anything with the 2017 model. Thought it would be worth inquiring as the dealership is so nasty to deal with and don’t seem to have answers when I go to them.

MY 2017 Hyundai Sonata has excessive engine oil consumption. Despite multiple inspections and tests performed by Hyundai dealerships in 2023, as well as PCV replacement by a licensed independent mechanic, the vehicle continues to consume approximately 1 quart of oil every 60-100 miles. No warning lights appeared, but this persistent consumption created a safety risk ,as low oil levels can lead to engine damage or failure while driving, endangering myself and passengers, and others on the road. The issue has been confirmed through oil consumption tests at Hyundai dealerships, and it remains unresolved despite attempted repairs. The problem is verifiable and reproducible through oil level checks and documented service history.