2008 Hyundai Veracruz Complaint Log

This is referring to NHTSA recall 20V705000 a/k/a Hyundai TSB: 21-01047H-2 whereas my 2008 Hyundai Veracruz was brought into a Hyundai dealership regarding the above mentioned safety recall. Dealer refused to remedy the recall without first purchasing an otherwise irrelevant part to the remedy. The TSB clearly states all parts and labor necessary to honoring the safety recall would be granted to the consumer. This refusal to honor a recall poses a safety hazard as this vehicle is my sole form of transportation.

The contact's mother owns a 2008 Hyundai Veracruz. The contact stated that the vehicle stalled while at a stoplight. There were no warning lights illuminated. The vehicle was towed to an independent mechanic. The vehicle was previously taken to the local dealer to be repaired under NHTSA Campaign Numbers: 14V415000 (Engine and Engine Cooling) and 20V705000 (Engine and Engine Cooling). The vehicle was repaired, but the failure recurred. The manufacturer was contacted online and declined to assist with reimbursement. The failure mileage was approximately 175,044.

Radiator needs fluid and the liquid would go to the engine. The head gasket is blown. Repaired multiple times still giving the same issue. Oil is leaking.

The contact owns a 2008 Hyundai Veracruz. The contact stated that while his wife was driving at an undisclosed speed, the brakes seized in the middle of the highway. The contact stated that several unknown warning lights were illuminated. The contact's wife and a nearby driver were able to guide the vehicle to the shoulder of the roadway. The contact's wife raised the hood, and the contact became aware that smoke was coming from the ABS module accompanied by electrical sparks. The contact’s wife turned the vehicle off. The contact noticed that the aluminum ABS module casing was burned. The contact disconnected the battery and the ABS fuse, which stopped the smoke and the electrical sparks. The vehicle was then driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 170,000.

ABS Anti-Lock Brake System Failure (ABS Control Unit) As seen in NHTSA CAMPAIGN [XXX], for newer year models, The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving. This recall should also include 2008-2010 Hyundai Veracruz's as the ABS Module is the same part number and can leak brake fluid. This can lead to serious injury or death as the car may not function as intended or catch on fire. I noticed a strong burning smell similar to burning toast when the car was dropped off at the shop. My Mechanics noticed my ABS Control Unit had liquid coming out of the poorly sealed module, and told me to report this to the NTSHA. The unit had to be replaced for about $3800. The first symptom is the ESC Light flashing while driving. Others include the AWD Light, Brake Light, ABS Light, and, Traction Control Lights. On many forums like the link shown below other people have experienced this issue on the 2008 Hyundai Veracruz as well. This indicate that the recall should be pushed to ALL Veracruz models. Hyundai should be responsible for the safety of all Veracruz owners just not a few. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Component or System Failed or Malfunctioned: The ABS harness connecting to the ABS module is the primary culprit. Specifically, the top part of the harness is not adequately sealed, which has led to water ingress and subsequent wire shorting. Availability for Inspection: No, the ABS harness is available for inspection upon request. Safety Risk: The malfunctioning ABS harness poses a significant safety risk. When the ABS system fails, it affects braking performance, stability control, and traction control. This jeopardizes the safety of both the driver and other road users. Confirmation by Service Centers: While the issue was previously identified by the Hyundai Dealer it was attributed to a short in the Tow Hitch Wire. Unfortunately, the problem was not adequately resolved at that time. The recent appearance of the ESC Light, ABS Light, and Traction Control Light confirms that the issue persists. Inspections: The vehicle has not been inspected by the manufacturer, police, or insurance representatives specifically for this issue. However, the symptoms (warning lights) have been observed consistently during driving. Warning Lamps and Symptoms: ESC Light: Periodic flashing and occasional getting stuck. ABS Light and Traction Control Light: Illuminating after driving, especially during turns or rapid acceleration. These symptoms have been present for an extended period. Cause Assessment: The top part of the ABS harnesses not being properly sealed has allowed water ingress, leading to wire shorting.

The contact owns a 2008 Hyundai Veracruz. The contact stated that while driving approximately 35 MPH, the vehicle started shaking violently and lost motive power and stalled. The contact was able to restart the vehicle and drive to his residence. The contact became aware that the alternator had shattered and was filled with oil. The contact called and notified the local dealer about the failure however, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 150,000.

We received a recall notice during the pandemic for an issue that previously was a recall. It was repaired but was not a permanent fix. There was oil leaking on the alternator but we were told that they couldn't make the repair for three months due to being so backed up. We understood and put off the repair until they were more caught up. We took our Veracruz in for the repair, which was supposed to be at no cost to us, only to have the dealership want over $2000 to repair it or they said they couldn't guarantee that oil wouldn't continue to drip onto the alternator. We declined the extra cost because the recall was to replace the alternator and install an oil protector. They told us that our vehicle would be ready at a certain time and it wasn't. When we finally got it back they left out parts and didn't let us know they had them but easily located them when we went back to get them. The next morning after we picked up our vehicle it was dead and there was oil all over the inside under the hood. We are not sure that the alternator was changed and no oil protector was installed. We tried contacting Hyundai Customer Care but after a week of phone tag they told us we would need to contact the dealership that we originally went to and so far they have not responded. At this point we are just frustrated and are ready to get rid of the vehicle because even when we were able to get it to drive it kept shutting off while going down the road making it very unsafe. We are contacting you because we don't know what else to do and if we do find someone to take it, we don't want to put someone else in a dangerous position thinking it is fixed when it is not.

The contact owns a 2008 Hyundai Veracruz. The contact stated that while driving at an undisclosed speed, there was smoke coming from underneath the hood. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who discovered there was oil leaking from the valve cover gasket. The mechanic performed an unknown repair, but the failure persisted. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling); associated with the VIN after the vehicle failed the State Inspection due to the unrepaired recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

The contact owns a 2008 Hyundai Veracruz. The contact stated while driving approximately 30 MPH, the vehicle lost motive power and stalled. The contact stated that the battery warning light was illuminated. The contact stated that the vehicle was jumpstarted, and she was able to drive to her residence. The contact stated that the failure recurred later that day and the vehicle was towed to her residence. The vehicle was pushed to an independent mechanic who diagnosed the vehicle and determined that there was engine oil on the alternator. The contact stated that in November of 2022, the vehicle was serviced under NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling) at the dealer. The contact related the failure to the recall. The contact stated that the dealer was contacted, and the vehicle was awaiting a diagnostic test and repair. The manufacturer was notified of the failure and a case was opened. The failure mileage was unknown.

2008 HYUNDAI. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS PERFORMED THAT WERE RELATED TO NHTSA SAFETY RECALL 14V-415. THE CONSUMER RECEIVED A RESPONSE TO THE REIMBURSEMENT REQUEST STATING, "WE ARE UNABLE TO APPROVE YOUR REIMBURSEMENT REQUEST. THE REPAIRS ARE NOT COVERED OR ASSOCIATED WITH CAMPAIGN 197."

The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2008 Hyundai Veracruz. The contact stated that she received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) and the vehicle was taken to the dealer for the recall repair. The contact stated that the vehicle had not yet been repaired and had remained at the dealer since February 12, 2022. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Recall received 9/2021;brought car in for service to Lake Norman Hyundai 9/2021; service department confirmed recall and stated parts needed to be ordered for recall:contacted dealer 12/2021 was informed parts were not due to supply chain and to call back in January 2022. Called early January 2022 part was not in; 1/19/2022 engine light came on and car tugged as I entered my neighborhood: contacted service department to inform engine light was now on; was informed parts were in and to bring car in; brought car in never received call from service; call managing partner Cam Stewart was informed parts were not in for recall and engine failed-was asked if I wanted to trade the car in; replied no I would like the car repaired. Car remained in service who informed the engine failure was not a result of recall. Filed complaint with Hyundai Motor Services, Hyundai Motor Services stood by claim. The recall letter indicates the engine could shut off as a result of recall not being repaired. The time frame of prolonging the repair, in my opinion, is a direct result of car failure. Hyundai has failed and is unwilling to remedy the defect within a reasonable time.

The contact owns a 2008 Hyundai Veracruz. The contact stated that while driving at an undisclosed speed, the Electronic Stability Control (ESC), Anti-Lock Brake System (ABS), and brake warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed that there was hydraulic brake fluid leaking into the ABS control unit. The contact was informed that the ABS control unit needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The failure mileage was approximately 185,000.

Unknown. While driving on the expressway at 75 miles an hour my ESC off light appeared check engine light appeared TPMS light appeared brake light appeared and the speedometer dropped from 75 mile an hour down to zero. Reported the problem on or tried to report the problem on January 2 to Superior Hyundai South Cincinnati received no answer back from service department finally went down three days later was told to leave the car and they would look at it. Ghecked on google about symptoms and noticed there were many complaints about same problem. Repairs anywhere from$2500.00 to the estimate I received for $4700.00was told it was anti lock brake pump system. Feel like there should be a recall with so many complaints about this problem.

Hunter Hyundai scheduled intake of my car for recall purposes on December 23, 2021. A little over a month later, they returned the car to me saying the alternator was coming from Korea and they did not know when it would arrive. My car cannot be driven and has sat in my driveway all this time. They still don't know when the part should arrive. I feel the dealer has failed to remedy the defect within a reasonable time.

2008 HYUNDAI CRUZ. CONSUMER WRITES IN REGARDS TO LEAKING VALVE COVER GASKETS SAFETY RECALL. THE CONSUMER STATED THE VALVE COVER GASKET WAS REPLACED, DUE TO FAILURE, PRIOR TO THE RECALL. THE ALTERNATOR AND SERPENTINE BELT WAS REPLACED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS, BUT WAS DENIED DUE TO THE REPAIR ORDER NOT ASSOCIATING WITH CAMPAIGN 121.

The contact owns a 2008 Hyundai Vera Cruz. The contact stated that oil was leaking onto the alternator causing the vehicle to shut off. The contact was able to restart the vehicle. The check engine and battery warning indicator lights were illuminated. The vehicle was taken to an independent mechanic where the valve cover gasket and alternator were discovered to need replacement. The contact received notification of NHTSA Campaign Number: 20V705000 (ENGINE AND ENGINE COOLING). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 199,000. Parts distribution disconnect.

The contact owns a 2008 Hyundai Veracruz. The contact stated that she received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) and the vehicle was taken to the dealer for the recall repair. Upon inspecting the vehicle, the dealer diagnosed that the alternator needed to be replaced. The contact stated that the vehicle remained at the dealer and was repaired 4 months later. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Upon picking up the vehicle, the contact noticed that the dashboard was fractured. The contact stated that there were cracks on the driver's side airbag and on the passenger's side airbag enclosure. The dealer was notified of the failure and informed the contact that they could not assist as the failure was due to the vehicle staying under the sun for 4 months. Additionally, the contact stated that the ABS warning light and the ESC warning light were illuminated. The vehicle was taken back to the dealer who replaced the rear brake sensors. The manufacturer was not notified of the failure. The failure mileage was approximately 110,284.

The contact owns a 2008 Hyundai Veracruz. The contact received a notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer and the contact was informed that the part was not yet available. The manufacturer was notified of the issue and provided a case number. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2008 Hyundai Veracruz. The contact stated that while driving approximately 45 MPH, the vehicle suddenly stalled. The vehicle was later examined by an independent mechanic who diagnosed that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 175,000.

The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2008 Hyundai Veracruz. The contact stated that the battery was draining due to the radio not turning off internally. The radio knob was turned off along with the ignition and the key removed however, the battery was still being drained. The contact stated that the door remote failed to lock and unlock the doors. The contact stated that the battery needed to be charged for several hours for the vehicle to operate as needed. The contact stated that when the battery was checked with a hydrometer it showed that the battery cells were dead. The contact stated that the battery was replaced in February. The contact stated that neither the dealer nor the independent mechanic was notified of the failure. The contact also received notification of NHTSA Campaign Number: 20V705000 (ENGINE AND ENGINE COOLING) however, the part to do the recall repair was not yet available. The contact stated that when he received the recall notice the vehicle was taken to the local dealer and informed that the parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted about the failure but was contacted about the recall. The manufacturer informed the contact that a second notice would be mailed when the remedy was available. The failure mileage was approximately 129,000.

My vehicle has a oil leakage in the LH and RH valve cover gasket that the dealer is stating to replace. Currently there is a recall for the Veracruz: OIL MAY LEAK FROM THE FRONT CYLINDER BANK COVER GASKET, POTENTIALLY DRIPPING ONTO THE ALTERNATOR AND CAUSING THE CHARGING SYSTEM TO BECOME INOPERATIVE. THE REMEDY WILL INCLUDE NEW DEALER INSTRUCTIONS ON PERFORMING THE REPAIR. BASED ON AN INSPECTION, VEHICLES IDENTIFIED WITH NO OIL LEAKAGE SPECIFIED IN THE 'T' JOINT AREA WILL HAVE AN OIL PROTECTOR INSTALLED WITH RTV SEALANT APPLICATION. FOR THOSE VEHICLES IDENTIFIED WITH OIL LEAKAGE, THE VALVE COVER GASKET AND ALTERNATOR WILL ALSO BE REPLACED FOR THOSE VEHICLES IDENTIFIED WITH AN OIL LEAKAGE IN ADDITION TO THE INSTALLATION OF OIL PROTECTOR WITH RTV SEALANT APPLICATION. AN OIL PROTECTOR WILL BE INSTALLED ON ALL. However the dealer is stating that the recall only covers the LH cover gasket. The recall remedy does not state. Therefore the issue is not fully resolved.

The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2008 Hyundai Veracruz. The contact received a recall notification for NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the contact received another notification advising that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not notified of the issue. The contact had not experienced a failure. Part distribution disconnect.

The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle was leaking oil. Parts distribution disconnect.

The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that several attempts were needed to start the vehicle. The contact also stated that after coming to a stop the vehicle would inadvertently move forward. The contact stated that on one occasion while starting the vehicle there was an abnormally loud sound coming from the vehicle before the vehicle inadvertently moved forward without driver input. The vehicle was taken several times to an independent mechanic however, no codes appeared on the code reader. The contact stated that the independent mechanic replaced the spark plugs, brakes, rotors, battery, and other unknown parts however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact called the dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure and had oil leaking onto the alternator. Vin tool confirms parts not available.

The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The contact stated that while driving approximately 65 mph the vehicle stalled. The battery and engine warning indicator lights were illuminated. Additionally, the radio flickered. The vehicle was towed to the local dealer where diagnosed the battery needed to be replaced. The vehicle was repaired however the failure recurred. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 159,000.

The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part was not available to do the recall repair. The local dealer was contacted and confirmed that the part was not yet available. The contact was concerned that the vehicle would lose motive power while driving due to a previous alternator failure. There was no warning light illuminated. The failure mileage was 260,000. Parts distribution disconnect.

THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE WITH THE ALTERNATOR DRAINING THE BATTERY AND RELATED THE FAILURE TO THE RECALL. THE FAILURE MILAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

HYUNDAI VERACRUZ ALTERNATOR-ALTERNATOR-RECALL- WHEN IS STATIONARY AND IN MOTION WHEN LEAKING. CITY AND HIGHWAY DRIVING. HYUNDAI REPLACED THE ORIGINAL VALVE COVER GASKET UNDER RECALL ON NOVEMBER 25, 2014. THE RECALL WAS BASED ON OIL LEAKS AND ALTERNATOR FAILURES. HYUNDAI WOULD NOT REPLACE THE ALTERNATOR EVEN THOUGH IT WAS COVERED IN OIL AT THAT TIME. A FEW YEARS LATER, OUR ALTERNATOR FAILED (APRIL 2019). WE PAID A MECHANIC $750 TO REPLACE THAT ALTERNATOR. THE MECHANIC STATED FAILURE WAS CAUSED BY OIL SATURATION. HYUNDAI HAS ISSUED ANOTHER RECALL FOR THE SAME ISSUE, BUT NO RESOLUTION HAS BEEN DETERMINED. I RECENTLY HAD ANOTHER MECHANIC LOOK AT THE VEHICLE AND THEY MENTIONED THE VALVE COVER GASKET IS LEAKING OIL ON THE NEWER ALTERNATOR AND THE ALTERNATOR IS COVERED IN OIL AGAIN. I CONTACTED HYUNDAI AFTER RECEIVING MULTIPLE RECALL NOTICES STARTING IN NOVEMBER 2020 AND A REIMBURSEMENT CLAIM WAS FILED. HYUNDAI DENIED MY CLAIM FOR REIMBURSEMENT BECAUSE I DID NOT PROVIDE A VALID REASON. HYUNDAI IS STILL SENDING ME RECALL NOTICES, BUT THEY CLAIM TO NOT HAVE A FIX FOR THE ISSUE. I AM FORCED TO CLEAN THE ALTERNATOR OFF MONTHLY TO AVOID FAILURE. PLEASE CONTACT ME WITH POSSIBLE RESOLUTIONS.

The contact owns a 2008 Hyundai Veracruz. The contact stated that he noticed oil leaking onto the alternator. Additionally, the battery failed to hold a charge. The ESC, All-Wheel Drive, and ABS warning lights were illuminated. The contact received notification of NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The approximate failure mileage was 136,000. Parts distribution disconnect.

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START-UP. THERE WAS NO WARNING LIGHT ILLUMINATED. AAA WAS CALLED TO JUMP START THE VEHICLE. THE CONTACT STATED THAT THE BATTERY WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT SHE HAD EXPERIENCED THE FAILURE ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR AND THE ENGINE WERE COVERED IN OIL AND GREASE. THE CONTACT WAS INFORMED THAT THE ENGINE AND ALTERNATOR NEEDED TO BE REPLACED. FIRST HYUNDAI (270 E WASHINGTON ST, NORTH ATTLEBOROUGH, MA 02760, (508) 699-4700) WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED GRIECO HYUNDAI SERVICE DEPARTMENT (1890 HARTFORD AVE, JOHNSTON, RI 02919, (833) 858-4887) AND IMPERIAL HYUNDAI (154 E MAIN ST, MILFORD, MA 01757, (508) 488-2382) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 198,736. PARTS DISTRIBUTION DISCONNECT.

The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (engine) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced the failure listed in the recall. The VIN tool confirmed parts not available. The failure mileage was 17,000.

2008 HYUNDAI VERACRUZ UNDER SAFETY RECALL 197. MY 77 YEAR OLD MOTHER EXPERIENCED THE ENGINE CUTTING OUT WHILE DRIVING. HAD TRIPLE AAA REPLACE BATTERY THINKING THAT WAS CAUSE. VEHICLE CONTINUED TO CUT OUT WHILE DRIVING. RECEIVED SAFETY RECALL NOTICE AND HYUNDAI CLAIMED THERE IS NO REMEDY. SUBMITTED A CASE TO HYUNDAI MOTOR CORP TO ASSIST WITH A DOLLAR BUYOUT AMOUNT SO THAT WE COULD PURCHASE OR LEASE A REPLACEMENT VEHICLE SINCE THERE IS NO REMEDY, NO ETA FRO A REMEDY AND WE DO NOT HAVE A WORKING VEHICLE AT THIS TIME. THEY DECLINED OUR REQUEST STATING THAT WE HAD TO JUST KEEP FIXING THE CAR UNTIL THERE WAS A REMEDY. I EXPLAINED THAT IT IS A SAFETY RISK FOR MY 77 YEAR OLD MOTHER TO BE DRIVING THAT UNSAFE VEHICLE UNTIL HYUNDAI IDENTIFIED A SOLUTION TO THE VEHICLE STALLING ISSUE. PHILIP, AT HYUNDAI WAS RUDE, IMPATIENT AND JUST KEPT REPEATING HIMSELF UNTIL I ASKED HIM IF HE WOULD PUT HIS MOTHER IN THAT VEHICLE WITH THE 197 SAFETY RECALL. THEN HE WAS SILENT. NO RESPONSE IS A RESPONSE. I'M RESPECTFULLY REQUESTING HELP TO RESOLVE THIS ISSUE WITH HYUNDAI SO THAT WE HAVE A WORKING MODE OF TRANSPORTATION.

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ROCKLAND HYUNDAI (55 NY-303, WEST NYACK, NY 10994) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT OIL PAN LEAKED ONTO THE ALTERNATOR AND CAUSED THE VEHICLE TO STALL OCCASIONALLY. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED PARKWAY HYUNDAI (5920 MARKET ST A, WILMINGTON, NC 28405) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED AN UNKNOWN FAILURE PRIOR TO RECEIVING THE RECALL NOTIFICATION. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 74,865.

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED HUNTINGTON BEACH HYUNDAI (16751 BEACH BLVD, HUNTINGTON BEACH, CA 92647) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEBB HYUNDAI HIGHLAND (9236 SOUTH INDIANAPOLIS BLVD, HIGHLAND, IN 46322) AND THE MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT

TL* THE CONTACT'S MOTHER OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AN UNKNOWN DEALER WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE VALVE COVER GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS 157,936.

The contact owns a 2008 Hyundai Veracruz. The contact received a notification for NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SOUTH BAY HYUNDAI (20433 HAWTHORNE BLVD, TORRANCE, CA 90503) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 84,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 65 MPH AND ATTEMPTING TO OVERTAKE ANOTHER VEHICLE, THE VEHICLE FAILED TO EXCEED 65 MPH. THE CONTACT STARTED SMELLING AN ELECTRICAL BURNING ODOR INSIDE OF THE VEHICLE. THE DRIVER STATED THAT NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER PARKED ON THE SIDE OF THE ROADWAY BEFORE THE VEHICLE STALLED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE TOWED TO A TOW LOT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I PURCHASED A 2008 HYUNDAI VERACRUZ IN 2014. I WAS TAKING A FRIEND HOME AND AS I WAS PULLING IN ALL LIGHTS LIT UP AND CAR JUST SHUTS OFF. I COULDN'T GET THE CAR TO DO ANYTHING. I HAD THE CAR TOWED. MY WINDSHIELD WIPERS DOESN'T WORK, DOOR HANDLES ARE ALL BROKEN, SEAT BELTS DOESN'T WORK, ALTERNATOR HAS BEEN CHANGE 3 TIMES DUE TO OIL LEAKAGE,NO RADIO, THE RPM'S GOES UP AND DOWN AND TRUNK WON'T OPEN.

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONED AT THE DRIVEWAY, WHEN SHE NOTICED AN OIL LEAK. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,743. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.