2013 Infiniti JX Complaint Log

Airbag light just came on out of nowhere. Took to dealership and they stated they needed to replace the whole system. Calling it an airbag control unit internal failure. States it’s 2300 to fix. Makes no sense why it went out. I’m driving on it until the airbag recall is finished.

I was driving down the road when all of a sudden the car became sluggish in acceleration, especially from a stop. It got to a point when the car was not able to go faster than 35 mph. I have noticed it was dangerous to drive like this, especially with kids in the car.

Airbag light flashing in dashboard; passenger front seat sensor not working- showing unoccupied when occupied with adult. VIN # not showing as part of recall, yet this is a known issue with the model/year. Interesting a common trend with certain VIN #s like mine shown on NHTSA complaints page. Another recall campaign needed to include these VIN numbers. Have reported several times to the dealership. I've now paid $1000 to repair the airbag sensors, and problem is not resolved. Nissan is responsible and this is a safety issue. NTSHA needs to do another recall campaign.

Transmission shudders when first acceleration

WE DROVE TO FILL UP THE TANK. AFTER FILLING UNTIL IT STOPPED THE MILEAGE TO EMPTY DID NOT INCREASE. THE FUEL LEVEL THEN STAYED AT FULL AS WE DROVE TO RUN ERRANDS BUT THE MILEAGE TO EMPTY NEVER UPDATED AND ONLY SHOWED A DECREASE OF MILES. ADDITIONALLY, WHEN WE BREAK THE STOPPING DISTANCE IS REALLY LONG AND WE HAVE TO BREAK FARTHER BACK. IT FEELS 'SQUISHY' BUT HAS NEW BRAKE PADS. CONSUMER STATED HE WOULD LIKE THE COMPLAINT TO BE REMOVED, MADE AN ERROR.

The contact owns a 2013 Infiniti JX35. The contact stated while driving at various speeds, the vehicle inadvertently decelerated with the check engine warning light flashing on the instrument panel. The contact stated that she pulled over and waited for a few minutes before restarting the vehicle to resume normal driving. The contact had taken the vehicle to the dealer where they were unable to provide an official diagnosis. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.

When I was driving on the highway the vehicle jerked and been to lose speed without warning. This was very scary. I'm in the vehicle with my family going the speed limit and all of the sudden the speed drops no matter how much you push the gas pedal. We could have lost our lives and lives of others. This is beyond a safety issue.

I HAVE A 2013 INFINITI JX 35 THAT IS ON ITS 2ND TRANSMISSION AND EXPERIENCING SHUDDER PROBLEMS. THE DEALERSHIP STATED THAT IT WILL NEED TO BE REPLACED AGAIN IN ORDER FOR THE PROBLEM TO GO AWAY. THIS IS A SAFETY ISSUES AS THIS COULD CAUSE ACCIDENTS ON THE INTERSTATE. THIS TRUCK IS DANGEROUS.

WHILE IN DRIVE THE AUTOMATIC TRANSMISSION DOESN'T GO THRU THE SEQUENCE OF SHIFTS. IT DOESN'T GO PROPERLY INTO THE STANDARD FORWARD DRIVE MODE. IT STAYS IN THE LOWER GEARS.

ON MARCH 7 DRIVER SIDE LIGHT WENT OUT WHILE DRIVING DOWN ROAD. HAD TO HAVE WHOLE UNIT REPLACED. NOW JUST 2 WEEKS LATER, ON THE WAY HOME TONIGHT, DRIVING AGAIN, THE PASSENGER SIDE WENT OUT. THIS SIDE WAS REPLACED FULLY BY INFINITI JUST 2 YEARS AGO BECAUSE IT WENT OUT WHILE DRIVING IN THE MOUNTAINS AND IS NOW IS ONCE AGAIN GONE OUT WHILE DRIVING. EACH TIME THEY SAY IT IS A BALLAST AND THE FULL UNIT,$1500, HAS TO BE REPLACED. THIS IS UNACCEPTABLE. AND IS VERY DANGEROUS.

WHILE ACCELERATING TO GO THROUGH A TRAFFIC LIGHT TURNING LEFT THE TRANSMISSION SHUTTERED SEVERAL TIMES CAUSING ME TO ALMOST NOT MAKE IT THROUGH THE LIGHT BEFORE A CAR WAS COMING THROUGH THE INTERSECTION. I WAS NEARLY HIT BY THAT VEHICLE WHILE MY 3 YEAR OLD DAUGHTER WAS IN THE CAR AS WELL. THIS SHUTTER ISSUE KEEPS HAPPENING AND NOW OUR MECHANIC SAYS THE TRANSMISSION IS GOING.

I WANT TO REPORT THAT MY VEHICLE I BOUGHT FROM A DEALER STARTS TO SHUDDER WHEN IS SHIFTING FROM FIRST SHIFT TO SECOND SHIFT AROUND 10-20 MPH. I FEEL UNSAFE BECAUSE I USE IT EVERYDAY AND CAN CAUSE A ACCIDENT IN THE DRIVEWAY. I KNOW A LOT OF PEOPLE HAVE THIS SAME PROBLEM I CAN ASSUME IT'S A FACTORY ISSSUE FROM THE TRANSMISSION ON THE INFINITI. I'M A SINGLE MOTHER WITH 2 KIDS AND I SPEND A LOT OF MONEY BUYING IT FROM A USED CARE SALE. I WANT TO THIS BE FIX BECAUSE I DON'T WANT TO HAVE AN ACCIDENT OR THE TRANSMISSION TO GET WORST.

BOTH HEADLIGHTS STOPPED WORKING AT THE SAME TIME WHICH IS A SAFETY ISSUE! I DID NOT HAVE ANY LOW BEAM LIGHTS OR HIGHBEAM LIGHTS ON BOTH HEADLIGHTS. ONCE THE HEADLIGHTS WENT OUT I HAD NO WAY TO NAVIGATE THE VEHICLE. THE VEHICLE WAS IN MOTION AT NIGHT ON A CITY STREET.

ON MARCH 3, 2021, I WAS DRIVING HOME AT NIGHT WHEN MY HEADLIGHTS STOPPED WORKING UNEXPECTEDLY AND SUDDENLY. SOME ROADS HAVE NO OR INADEQUATE STREET LIGHTS AS WELL AS NO SHOULDER FOR PULLING OVER WHICH MAKES IT AT ONCE IMPOSSIBLE TO STOP DRIVING AND DANGEROUS TO CONTINUE DRIVING. THE LOCAL INFINITI DEALERSHIP COULD PROVIDE NO EXPLANATION FOR WHY THE HEADLIGHTS STOPPED WORKING.

ERRATIC (BOUNCING) IDLE, AND UNPREDICTABLE POWER SURGING. NONSTOP UPSHIFT AND DOWNSHIFT EVEN WHEN CRUISE CONTROL APPLIED AT CONSTANT SPEED. WAS DRIVING WITH MY 3 KIDS IN THE CAR WHEN ALL OF THE SUDDEN THE CAR FELT LIKE IT WENT INTO A HIGH GEAR AND LITTLE POWER SO I HIT THE GAS AND THE CAR FELT LIKE THE GEARS WERE SHIFTING ALL OVER THE PLACE. . I ALMOST HAD A BAD ACCIDENT.

I HAVE REPLACED THE BATTERY IN MY 2013 INFINITI JX35 3-4 TIMES. DEALERSHIP CONTINUES TO SAY THIS IS NORMAL. RECENTLY, MULTIPLE EXTERIOR LIGHT BULBS HAVE GONE OUT AND THE 'INSTRUMENT CLUSTER' SUDDENLY WENT DARK WHILE I WAS DRIVING. I CANNOT SEE METERS LIKE GAS, SPEED, ETC. I CANNOT HEAR OR SEE MY BLINKER OR HEADLIGHT INDICATORS. ADDITIONALLY, ALL THE POWER CONTROLS INCLUDING SPEED CONTROL NO LONGER WORK. I AM CONCERNED THERE IS A SIGNIFICANT ELECTRICAL SAFETY HAZARD. I NO LONGER FEEL SAFE DRIVING THIS CAR WITH MY CHILDREN. THERE ARE MANY REPORTS OF SIMILAR CLAIMS FOR THE 2013 INFINITI JX35 ELECTRICAL SYSTEM ONLINE. I WOULD LIKE INFINITI TO TAKE RESPONSIBILITY FOR KNOWINGLY PUTTING PEOPLE IN DANGER BY REFUSING TO ACKNOWLEDGE AND FIX A KNOWN PROBLEM WITH THIS CAR.

HELLO I HAVE A 2013 INFINITI JX 35 THAT BROKE DOWN WHEN I WAS DRIVING WITH FAMILY FROM NEW JERSEY TO DALLAS. IT HAS 117000 MILES. THE CAR JUST GAVE UP ON ME IN THE MIDDLE OF THE HIGHWAY AND LUCKILY I WAS SAVED WITHOUT MUCH ANY SAFETY ISSUES. FROM WHAT I UNDERSTAND THIS IS A COMMON PROBLEM FOR THE MODEL THAT I USE (2013 JX 35) AND INFINITI IS NOT DOING ANYTHIGN ABOUT IT AN ASKING $6500 FOR REPAIR

TRANSMISSION SHUTTERED, JUTTERED, VIBRATED BEFORE LOOSING POWER AND CONTROL OVER THE VEHICLE WHILST IN CITY TRAFFIC. ALMOST CAUSING AN ACCIDENT

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED WHILE DRIVING, THE VEHICLE SHUDDERED AND FAILED TO ACCELERATE ABOVE 15 MPH. THE VEHICLE WAS TOWED TO INFINITI OF GWINNETT (3090 SATELLITE BLVD, DULUTH, GA 30096, (678) 812-8500) WHERE THE MECHANIC DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 140,000.

2013 JX35 ROUGHLY 95K MILES INTELLIGENT BRAKING OPTION SOFT BRAKES THAT GO TO THE FLOOR, NOT MASTER CYLINDER, BRAKE PADS, OR LOSS OF BRAKE FLUID IN RESERVOIR. DEALERSHIP IN PREVIOUS CASES HAVE CONCLUDED AFTER THE ABOVE ITEMS BEING REPLACED AND NOT SOLVING THE ISSUE AS ABS MODULE NEEDING TO BE REPLACED. WE SITTING AT STOPLIGHT BRAKE PEDAL CONTINUES LOSING PRESSURE AND WE ARE FORCED TO PUMP THE BRAKE FOR THE PEDAL TO MAINTAIN PRESSURE. AIR SUCKING SOUND IS HEARD WHEN RELEASING THE PEDAL.

The contact owns a 2013 Infiniti JX35. The contact stated that the passenger’s side air bag was recalled on the vehicle twice and the vehicle was repaired. The contact stated that the passenger’s side air bag sensor failed to detect a passenger seated in the seat. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 80,000.

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED WHILE THE PASSENGER'S SEAT WAS UNOCCUPIED. THE CONTACT SPOKE TO INFINITI OF APEX (1900 LAURA DUNCAN RD, APEX, NC 27523) WHERE SHE WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT ALSO CALLED THE MANUFACTURER AND WAS GIVEN THE SAME INFORMATION AS THE DEALER. UPON INVESTIGATION, THE CONTACT LIKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 15V681000 (AIR BAGS) HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.

AT VERY LIGHT STOP SUCH AS RED LIGHT OR STOP SIGN, MY JX35 HAS TIGHTENED THE SEAT BELTS IN THE FRONT SO HARD THAT IT PULLED ME AND MY PASSENGER BACK INTO OUR SEATS. WHEN THIS HAPPENS, THE BRAKES GO VERY SOFT AT OR BEFORE THE SET BELTS TIGHTEN. THE DEALER COULD NOT FIND ANYTHING WRONG, THIS HAS HAPPENED NUMEROUS TIMES IN THE PAST 3 MONTHS.

PASSENGER AIR BAG SENSOR REMAINS ILLUMINATED WITH OR WITH OUT A PASSENGER IN THE PASSENGER SIDE SEAT. BAD SENSOR WITH THAT MAKE MODEL AND YEAR. THE VEHICLE HAS PREVIOUSLY BEEN RECALLED FOR THIS EXACT SAME ISSUE BUT THE PROBLEM PERSISTS. PLEASE ISSUE ANOTHER RECALL!

SHUDDERING WHEN PICKING UP SPEED DIFFICULT FOR CAR TO GO INTO DRIVE WHEN CAR IS PARKED ON A HILL. NOW MY CAR WILL NOT GO INTO GEAR OR START UP. MY MAKE AND MODEL OF MY CAR HAS A RECALL FOR THIS PROBLEM BUT WAS TOLD THAT MY PART NUMBER IS NOT ON LIST. *TR

THE CAR SUDDENLY OUT OF NOWHERE WHILE DRIVING STARTED TO STUDDER AND STALL. WHILE ON STREET AND HIGHWAY NO MATTER THE SPEED WITHOUT WARNING OTHER THEN A SMOOTH EVEN RIDE AND SOUND TO SOUNDING LIKE A MOTORCYCLE FEELING LIKE IT SHIFTED INTO LOW AND STALLING. *TR

SRS LIGHT IS BLINKING AND DEALER IS UNABLE TO FIX THE ISSUE AND I AM NOT SURE WHETHER I AM SAFE IN CASE OF ACCIDENT OR WHAT ARE THE REPERCUSSIONS OF THIS BLINKING LIGHT

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND HESITATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

TODAY I HAD THE ULTIMATE SCARE. I WAS DRIVING DOWN THE FREEWAY WHEN MY SEAT BELTS LOCKED AND MY TRUCK HIT THE EMERGENCY BRAKES. NO ONE WAS IN FRONT OF ME BUT THERE WAS A 18 WHEELER BEHIND ME. HE SWERVED TO AVOID HITTING ME FROM THE BACK. I COMPLETELY WENT INTO A ANXIETY ATTACK AND HAD TO PULL OVER ONCE THE CAR RELEASED THE BRAKES WHICH ONLY LASTED A MINUTE. I CALLED FOR HELP BECAUSE I COULDN'T BREATHE AND COULD NOT DRIVE. I COULD HAVE LOST MY LIFE TODAY ALL BEHIND A DUMB VEHICLE THAT SUPPOSE TO KEEP ME FROM CRASHING. IT'S BEEN PARK AND I REFUSE TO DRIVE IT. THANKFUL MY KIDS WERE NOT IN THE CAR YET.

WE BOUGHT THIS CAR, USED, ON JANUARY 18, 2020 AND AN IBS LIGHT TURNED ON A COUPLE WEEKS AFTER I BOUGHT IT BUT LATER TURNED OFF. NOW FEBRUARY 22 THE AIRBAG LIGHT STARTED TO BLINK AS I WAS DRIVING ON A CITY STREET. A WEEK LATER, TODAY FEBRUARY 29 IT IS STILL CONTINUING TO BLINK. I HAVE SEEN MANY RECALLS ABOUT THIS ISSUE ON OTHER 2013 INFINITI JX35S. ALSO, BEFORE I BOUGHT IT THE CAR DEALERSHIP TOOK IT FOR A CHECK UP AT THE INFINITI DEALERSHIP AND THE AIR BAG ISSUE WAS ALSO A PROBLEM THEN.

WHILE DRIVING, THE CAR SUDDENLY STARTED SHUDDERING AND MAKING A LOUD GRINDING SOUND. WE WERE IN THE FAST LANE AMD THE CAR SLOWED QUICKLY. WE WERE ABLE TO PULL OFF THE ROAD, WHERE THE CAR STOPPED MOVING. WE HAD TO WAIT FOR A TOW. UPON RESEARCHING I FOUND THAT THERE IS A KNOWN ISSUE WITH JX35 2013 TRANSMISSIONS, I PRAYED WE WERE ELIGIBLE FOR IT. I TOOK IT TO THE DEALER WHERE THEY DIAGNOSED IT AS A INTERNAL CVT TRANSMISSION FAIL. THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED, A $5249.42 CENTS FIX. A FIX THAT I WILL HAVE TO TAKE A LOAN OUT FOR. I CALLED INFINITI CORPORATE TO FIND OUT WHY MY CAR WAS NOT ELIGIBLE FOR THE KNOWN CVT TRANSMISSION REPLACEMENT...THEY SAID IT WAS BY VIN NUMBER. HAVING MY CAR SUDDENLY SHUT DOWN WHILE IN A FAST MOVING LANE WAS SCARY AND I WOULD LIKE AN INVESTIGATION AS TO WHY INFINITI IS NOT FIXING THEIR CVT TRANSMISSION ISSUES INSTEAD OF PASSING IT ON TO THEIR CUSTOMERS.

THE TRANSMISSION STARTED SLIPPING WHEN DRIVING FORWARD AND THEN THE CAR WOULD STALL AND NOT MOVE. WHEN PUTTING BACK IN PARKING AND THEN TO DRIVE, THE CAR WOULD MOVE BUT LATER BACK TO SLIPPING. TOOK THE CAR TO INFINITI DEALER THE SAME DAY, THEY RAN THE DIAGNOSIS AND REPORTED THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED COMPLETELY AT THE COST OF $7000 TOTAL. THE CAR HAS 66000 MILES ON IT AND HAS BEEN MAINTAINED FOR ALL SERVICES REGULARLY. NO WARNING LIGHT OR ALERT MESSAGES SHOWED ON DASHBOARD. OPENED THE CASE WITH "NISSAN/INFINITI CONSUMER AFFAIRS" AND WAITING FOR THEIR RESPONSE.

IT'S NOT CHANGING GEARS ON TIME. ALMOST CAUSED AN ACCIDENT AT AN INTERSECTION.

CAR STARTS TO SHUDDER AND SHAKE, WHILE TRYING TO ACCELERATE. THIS IS A TRANSMISSION ISSUE.

VEHICLE WILL BE RUNNING AND SUDDENLY AND WITH NO WARNING, THE TRANSMISSION WILL NOT PROVIDE POWER TO THE WHEELS. ENGINE WILL NOT REV UNLESS IN NEUTRAL. THIS WILL HAPPEN WHILE THE CAR IS IN MOTION. I WAS DRIVING IN THE FAST LANE OF A 3 LANE HIGHWAY OVER A BRIDGE WHEN THE CAR SUDDENLY LOST POWER. ENGINE WAS RUNNING BUT NO POWER WAS BEING TRANSMITTED TO THE WHEELS. ENGINE WOULD REV IN NEUTRAL BUT ONCE PUT INTO DRIVE, THE TRANSMISSION WOULD NOT ENGAGE AND THE ENGINE WOULD NOT REV. THE SECOND TIME, I WAS DRIVING UP A SLIGHT INCLINE ON A STREET AND THE CAR LOST POWER TO THE WHEELS AGAIN. ENGINE WOULD REV IN NEUTRAL, BUT WHEN PUT INTO DRIVE, NO POWER TO THE WHEELS AND THE ENGINE WOULD NOT REV. BOTH TIME IT WAS VERY DANGEROUS TO HAVE THE CAR QUIT RIGHT IN THE MIDDLE OF TRAFFIC. WHEN STUCK ON THE BRIDGE BLOCKING THE FAST LANE, A CHP EVENTUALLY SHOWED UP TO PUSH ME OFF THE BRIDGE. WHEN STUCK ON THE STREET, I WAS ABLE TO COAST BACKWARDS INTO AN OPEN PARKING SPACE ON THE SIDE OF THE ROAD. *TR

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE DRIVING, THE LOW BEAM AND HIGH BEAM HEADLIGHTS BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO GREG ORR INFINITI LOCATED AT 8727 BUSINESS PARK DR, SHREVEPORT, LA 71105, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLIGHT SWITCH AND HEADLIGHT BULBS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE HEADLIGHT SWITCH AND BULBS WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 141,550.

MY 2013 JX 35,,BEEN RECALLED FOR AIR BAG MALFUNCTION,,KEEPS FLASHING,BROUGHT TO DEALER TWICE BUT AFTER FEW WEEKS COMES BACK,,AS OF NOW FLASHING WONT STOP,,MEANS IF THERES ACCIDENT WORRIED MIGHT NOT WORK,,LET ME KNOW IF THE AIR BAG WORK WITH THESE FLASHING,,THEN ITS OK,,BUT IF IT DOESNT RESPONSE THEN I NEED YOUR ASSISTANCE TO GET IT FIX

VEHICLE INDICATES PASSENGER AIRBAG OFF WHEN PASSENGER IN SEAT WITH SEAT BELT ON. AIRBAG LIGHT IS FLASHING. THIS IS OCCURRING WHILE DRIVING.

I'VE OWNED THE JX35 SINCE BUYING IT NEW IN 2013. AT 92K+ WAS TOLD BY THE DEALER'S SERVICE DEPARTMENT THAT THE TRANSMISSION HAS FAILED, HOWEVER MY VIN ISN'T PART OF THE SELECT VEHICLES RECALLED FOR REPAIR. SO VERY DISAPPOINTING, AS I LOVE THIS CAR AND IT WILL COST MORE TO REPAIR IT THAN IT IS WORTH.

I PURCHASED A USED 2013 INFINITI JX35 IN AUG OF 2017. WE HAVE LIKED THE CAR AND HAD NO ISSUES. THIS WEEKEND, WHILE DRIVING MY WIFE AND 3 GIRLS ON THE HIGHWAY, WHEN I WENT TO ACCELERATE, THE CAR WOULD NOT SHIFT GEARS AND WOULD NOT INCREASE IN SPEED. BOTH MY WIFE AND I REALIZED SOMETHING WAS NOT RIGHT, AS THE RPM'S INCREASED, BUT THE VEHICLE DID NOT INCREASE IN SPEED. FURTHER I STRUGGLED TO GET UP A HILL AND ALMOST HAD TO PULL TO THE SIDE TO PREVENT FROM GOING BACKWARDS. I TOOK IT TO A MECHANIC AND WAS TOLD THAT IT HAS A FAILED TRANSMISSION. NOW, I WENT TO THE INFINITI DEALERSHIP AND FOUND THAT ONE MONTH PRIOR TO MY PURCHASE, THE ORIGINAL TRANSMISSION WAS REPLACED AT 43,000 MILES. NOW, 2 YEARS LATER AT 102,000 MILES, THE SECOND TRANSMISSION HAS FAILED AGAIN!!!!! TWO TRANSMISSIONS IN UNDER 103,000 MILES, AND INFINITY IS NOT WILLING TO DO ANYTHING TO HELP OUT. I EVEN OFFERED, TO PAY FOR THE LABOR IF THEY WOULD PAY FOR THE PARTS, AND THEY WERE STILL UNWILLING. WORST CONSUMER EXPERIENCE OF MY LIFE. AS I'VE RESEARCHED THIS, I HAVE FOUND THAT THE INFINITI JX35 HAS A NUMBER OF TRANSMISSION ISSUES, AND MY VEHICLE HAS 2 FAILED TRANSMISSION.

I CHANGED THE BATTERY AND REPLACED THE BATTERY POSTS ALSO AND MY BATTERY KEEPS DYING UNFORTUNATELY I DON'T HAVE THE MONEY TO PAY INFINITI JUST TO CHECK AND SEE IF IT'S SOMETHING ELECTRICAL. THE PLACE WHERE I BOUGHT MY BATTERY FROM TESTED MY BATTERY AFTER ALL I DID BUY IT NEW AND IT'S GOOD SO THE GUY SAID IT HAS TO BE SOMETHING ELECTRICAL

CAR SHUDDERING, NO POWER AFTER PRESSING ACCELERATOR, NO GEARS ENGAGING

I'M EXPERIENCING TRANSMISSION ISSUES THAT CAUSE THE VEHICLE TO SHUDDER AND HESITATE WITHOUT MOVING. I HAD IT INSPECTED BY THE INFINITY OF PORTLAND DEALER ON 8/17/19 AND THEY CONFIRMED THE TRANSMISSION NEEDS TO BE REPLACED. I SPOKE WITH INFINITY ON 8/20/19 AND THEY STATED MY SPECIFIC CAR WASN'T COVERED UNDER THE PAST TRANSMISSION RECALL / SERVICE BULLETINS. MY VEHICLE IS UNSAFE AND SHOULD BE COVERED AS THIS YEAR AND MODEL OF CAR HAS HAD NUMEROUS TRANSMISSION ISSUES.

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE VEHICLE. USUALLY, WHILE AT A STOP SIGN, THE VEHICLE SHUDDERED. THE VEHICLE WAS TAKEN TO BREWBAKER DODGE CHRYSLER JEEP RAM FIAT OF MONTGOMERY (300 EASTERN BLVD, MONTGOMERY, AL 36117, (334) 279-0174), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 110,000.

1. PEDAL INTERMITTENTLY LOSES PRESSURE WHEN SLOW SPEED STOPS. 2. PEDAL GOES CLOSE TO FLOOR AT COMPLETE STOP WITH LIGHT PRESSURE. 3. NOTED "AIR SUCKING" OR CREAKING SOUND FROM BRAKE PEDAL UPON RELEASE 4. BRAKES WOULD "PUMP BACK" TO NORMAL IF I TOOK MY FOOT OFF BRAKE AND REPRESSED MENTIONED TO INFINITI DEALERSHIP TWICE WHEN BROUGHT IT FOR SERVICE AND THEY FOUND NOTHING WRONG. INFINITI FORUMS DESCRIBE EXACT SITUATION WITH ABS ACTUATOR ISSUE. HTTPS://WWW.INFINITIQX60.ORG/FORUM/2013-QX60-GENERAL-DISCUSSION-FORUM/80929-VERY-SOFT-BRAKES-INTERMITTENTLY.HTML

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE AIR BAG OFF WARNING INDICATOR ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE CONTACT CALLED PEPE INFINITI (LOCATED AT 300 CENTRAL AVE, WHITE PLAINS, NY 10606, (914) 750-4117) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 77,000. *TR 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

MOISTURE PENETRATED INTO PASSENGER SIDE HEADLIGHT AND THE HEADLIGHTS GET KNOCKED OUT. IT IS AN ISSUE WITH SEAL. THESE LIGHTS ARE TO BE SEALED AS IT IS OUTSIDE THE BODY. MY OPINION INIFINITI SHOULD HAVE A RECALL ON THIS TYPE OF FAILURE TO A HEAD LIGHT AS MANY MORE CAR OWNER HAVING SAME ISSUE.

I WAS IN FOR AN ISSUE WITH MY PASSENGER HEADLIGHT LESS THAN A YEAR AGO. I WAS TOLD THAT IT WAS DUE TO WATER GETTING INTO MY ASSEMBLY, AND IT WASN'T AN INFINITI DEFECT. I AM NOT SURE HOW THAT IS POSSIBLE SINCE HEADLIGHTS ARE TO BE DESIGNED TO BE OUTSIDE OF THE CAR 100% OF THE TIME. NOW MY DRIVERSIDE HEADLIGHT HAS FAILED, AND I DO NOT BELIEVE I SHOULD HAVE TO PAY FOR THE SAME REPAIR ON THE OTHER LIGHT. A DEAD HEADLIGHT WILL NOT PASS INSPECTION. BOTH HEADLIGHTS GO DEAD FROM WATER AND ITS MY FAULT? SOUNDS VERY ODD.

EXPERIENCING EXTREME SHUDDERING, AND ACCELERATION ISSUES. APPARENTLY IS A VERY COMMON PROBLEM. CAN'T ACCELERATE WHEN MERGING INTO TRAFFIC, SAFETY ISSUE. THE WARRANTY WAS EXTENDED FOR 2013 JX35, BUT APPARENTLY NOT MINE. WHY AREN'T ALL VEHICLES FROM THIS MODEL YEAR COVERED?!? AFRAID TO REPLACE AND HAVE THE SAME THING HAPPEN AGAIN.

THERE IS A POIGNANT BURNING SMELL WHEN MY 2013 JX35 IS FULLY WARMED UP, STOPPED AT LIGHT OR STATIONARY. WAS ABLE TO OBSERVE CLEAR OILY SUBSTANCE ON THE RUBBER SECTION/SIDE OF THE POWER STEERING LINES WHERE IT IS HELD BY THE WHITE FACTORY CONNECTOR AT THE FIREWALL. THE SAME CLEAR SUBSTANCE TRAVELS DOWN CENTRALLY OVER THE CROSS-MEMBER AND ONTO THE HOT EXHAUST SYSTEM AND SMOLDERS/BURNS. THIS APPEARS TO BE A VERY SIMILAR PROBLEM AS THE NISSAN 2013/2014 MURANO CAMPAIGN NUMBER IS: 17V184000. DEALER HAS CONFIRMED LEAK IS POWER-STEERING FLUID AND LINE SHOULD BE REPLACED AT OWNER'S EXPENSE. OWNER'S CONTENTION IS THIS IS A SAFETY HAZARD EFFECTING MY AND OTHER UNITS INCLUDING THE NISSAN PATHFINDER. ALL ARE BASED ON MURANO PLATFORM.