There are 16 owner-reported air bags & restraints complaints for the 2014 Infiniti Q50in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Traction Control did not function when needed. I had my breaks and rotors replaced two days prior to the accident, which may have had an impact on the performance of the vehicle. Insurance representatives did look over the vehicle, as it is now in their possession. However, I do not feel as though they took the time to look into my concerns. There was no warnings on the Dash.
The contact owns a 2014 Infiniti Q50. The contact stated that while operating the vehicle, the passenger’s side air bag off warning light remained illuminated constantly. The contact stated that the warning light was also present while a passenger was seated in the seat. The contact used a diagnostic scanner to identify an abnormal voltage to the passenger’s side air bag sensor. The manufacturer was contacted but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V244000 (AIR BAGS). The contact stated that the vehicle had experienced the failure listed in the recall. The vehicle was not yet repaired. The local dealer was not contacted. The failure mileage was 36,000.
THE CAR HAS 62,000 MILES AND THE SRS LIGHT IS FLASHING ON THE DASHBOARD (I BELIEVE IT IS A OCCUPANT SENSOR) THE LIGHT FLASHES AS SOON AS THE CAR TURNS AND DOES NOT SHUT OFF
THE PASSENGER AIR BAG SENSOR THAT CONTROLS THE LIGHT SHOWING IF THE SYSTEM IS ON OR OFF WAS SERVICED LAST YEAR DUE TO LIGHT BEING ON WHEN AN ADULT WAS SEATED - RECALL 16V-244. THE SYSTEM WORKED FOR A COUPLE OF MONTHS AND THEN STOPPED WORKING, LIGHT REMAINED ON WITH ADULTS SEATED. SOMETIMES THE SYSTEM WORKED AND OTHER TIME SIT DID NOT. ON TUESDAY MARCH 29TH, THE AIRBAG LIGHT WAS ON FOR OVER 30 MINUTES AND I STOPPED AT THE DEALER TO SHOW THEM THE PROBLEM. THE LIGHT TURNED OFF JUST AS THE TECH WAS LOOKING AT THE PROBLEM. THEY SUGGESTED MAKING A VIDEO OF THE PASSENGER SITTING WHILE DRIVING AND THE LIGHT BEING ON. GOT TWO VIDEOS OF THIS SITUATION. GOING INTO DEALER NEXT WEEK. FUNNY, TODAY I GET A LETTER FROM INFINITI ABOUT THIS RECALL AND OFFERING TO FIX AND FUTURE PROBLEM WITH THE AIR BAG SYSTEM. SEEMS ODD THAT THE RECALL FIX DID NOT WORK AND NOW THEY WILL PERFORM A "ONE-TIME RETROFIT TO THE OCS SYSTEM. WHAT IS UP WITH THAT, IT SHOULD WORK AS LONG AS I DRIVE THE CAR. CAR WAS IN MOTION, ADULT PASSENGER SEATED, OCS LIGHT WAS ON, INDICATION THAT SYSTEM WAS OFF. MAJOR SAFETY ISSUE IF SYSTEM IS OFF AND ADULT PASSENGER IS SEATED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
THE DEALER DOES NOT HAVE THE PARTS TO DO THE RECALL, 16V-244. I ASKED WHEN THEY WOULD AND THEY SAID THEY DID NOT KNOW.
TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER AND WAS CHARGED FOR AN ALIGNMENT. DURING THAT TIME, THE OCS SYSTEM WAS NOT AN ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 15V681000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,490.
TL* THE CONTACT OWNS A 2014 INFINITI Q50. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BACK INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER FOR REPAIR, BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,832.
MY 2014 INFINITI Q 50 WAS INVOLVED IN 2 CAR ACCIDENT. I CRASH IN TO ANOTHER VEHICLE WITH HIGH IMPACT. THE DAMAGE IS TO MY Q 50 IS OVER $ 18,000.00 WHOLE FRONT OF THE CAR IS DAMAGE. I HAD MY 12 YEARS OLD SON ON PASSENGER SEAT BOTH AIR BAGS DID NOT DEPLOY. WE BOTH SUSTAIN INJURIES. *TR
TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT STATED THAT THE PASSENGER SIDE FRONTAL AIR BAG FAILED TO DETECT WHEN A PASSENGER OCCUPIED THE SEAT. THE CONTACT STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM) WAS PERFORMED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE FRONTAL PASSENGER AIR BAG CONTINUED TO FAIL TO RECOGNIZE THE FRONT PASSENGER. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES; HOWEVER, THE DEALER ADVISED THAT THE AIR BAG WAS FUNCTIONING PROPERLY. THE AIR BAGS WOULD DEPLOY IN THE EVENT OF A CRASH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 250.
THE SEATBELT ON THE DRIVER SIDE WILL TIGHTEN UP ACROSS NECK AND CHEST WHEN DRIVER ASSIST CONTROLS GO OFF AT WILL WHEN CAR IS COMING TO A STOP OR WHEN CAR IS BEING DRIVEN ON UNEVEN OR BUMPY ROADS. THE SEATBELT CHOKES ME AS THOUGH I AM IN AN ACCIDENT. I HAVE PICTURES OF THE INJURY ON MY CHEST. IN JULY, AFTER THE SEATBELT DID THIS, I STARTED HAVING PROBLEMS ON THE LEFT SIDE OF MY NECK. IT WAS VERY PAINFUL, I HAD TWO PAIN INJECTIONS DONE AND NEITHER WORKED. I HAVE LUPUS WHICH AFFECTS MY JOINTS AND WHEN I WAS SENT TO HAVE A SECOND OPINION, THE FIRST THING THE DOCTOR ASKED WAS, HAD I BEEN IN AN ACCIDENT. I MENTIONED THE SEATBELT AND HE SAID IT IS A POSSIBILITY THAT IT INFLAMED THE AREA. I HAD TO HAVE SURGERY ON OCTOBER 14, 2014. THE CAR DISPLAY SYSTEM FREEZES. I HAVE TAKEN THIS CAR BACK TO THE DEALER APPROXIMATELY 5 TIMES WITH THE MOST TIMES BEING WHEN IT HAD LESS THAN 1000 MILES. I HAVE CONTACTED INFINITI AND THEY HAVE SET UP 2 CASES, WITH NO EFFECTIVE RESULTS. I HAVE NEVER TURNED THE HEATER ON BECAUSE THE CAR GETS VERY HOT INSIDE AND I CAN FEEL THE HEAT ON MY FEET ON THE DRIVER'S SIDE. I AM ANEMIC (VERY COLD NATURED) IN THE SUMMER 82 DEGREES IS COMFORTABLE FOR ME. THIS CAR GETS VERY HOT. I CAN FEEL THE HEAT ON THE OUTSIDE AND SOMETIMES I SMELL SOMETHING BURNING WHEN I GET OUT. THE DISPLAY PANEL GIVES ERRONEOUS INFORMATION SUCH AS "OTHER MAINTENANCE?" AND "TIRE MAINTENANCE?" BUT WHEN CHECKED, EVERYTHING IS FINE. I HAVE TIRED TO WORK SOMETHING OUT BUT THEY ARE REFUSING TO ACCOMMODATE ME. WHETHER THEY REFUND MY DOWN PAYMENT AND ENOUGH WHERE I COULD TRADE OUT OF THIS CAR. THIS IS A LEASED VEHICLE (36) MONTHS. MONEY FOR PAIN AND SUFFERING. BECAUSE OF THIS SURGERY, I WILL NOT BE ABLE TO RETURN TO WORK UNTIL DECEMBER AND I AM OFF WITHOUT PAY AND THIS WILL BE ADDITIONAL TIME WITHOUT PAY. I HAVE FILED A COMPLAINT WITH BBB. PLEASE HELP ME. *TR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026