There are 3 stored owner reports matching the steering leading-label group for the 2019 Infiniti QX50 in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 3 of 3 matching reports.
Open the full vehicle complaint log (all categories)On August 1, 2025, at 44,391 miles on the Vehicle odometer, Plaintiff experienced a catastrophic failure of the complete power-steering and rack and pinion system, while traveling on Vermont Interstate 89 in Middlesex, Vermont. The steering wheel instantly became largely immoveable, the car shuddered and vibrated. By sheer luck, Plaintiff’s Vehicle did not collide with another vehicle or object. The Plaintiff could have been seriously injured or killed, had a collision resulted from the loss of steering ability. Plaintiff navigated to a nearby park and ride pull-off; the vehicle was completely incapacitated. An inspection of the Vehicle by Infiniti of Nashua Service Department revealed that the complete power steering rack and pinion system had failed. Service records research by Infiniti of Nashua Service Department revealed that at 31,000 miles on the Vehicle odometer, the power steering and rack and pinion system had a previous complete failure and was replaced under Warranty. The Service Department advised that failure of a system at 31,000 miles, let alone again at 44,391 miles, indicated a factory defect or an improper installation/repair of the system on the part of Infiniti. INFINITI OF WARWICK RHODE ISLAND DID NOT DISCLOSE THE COMPLETE SYSTEM FAILURE at the time of the 31,000-mile replacement, and falsely reported to CarFax “steering/suspension checked,” instead. Litigation pending.
THIS VEHICLE HAS THE PRO-PILOT ASSIST WHICH KEEPS THE VEHICLE BETWEEN THE LINES CENTERED. IT IS AN AUTO STEER. WE HAVE HAD NUMEROUS TIMES WHERE THE STEERING WILL GO FROM LINE TO LINE, IT WILL CROSS THE LINE PUT YOU ON SHOULDER, CROSS THE CENTER OR EVEN MOVE YOU INTO ANOTHER LANE WITH TRAFFIC IN IT. WE HAVE COMPLAINED TO DEALERSHIP, THEY TOOK IT FOR A WEEK SAID THEY FOUND NOTHING WRONG. WITHIN 24 MILES OF GETTING IT BACK IT WAS DOING IT AGAIN. THEY SAID UNLESS THE ENGINE LIGHT IS ON ( FOR ENGINE CODE) THEY WILL DO NOTHING. THIS IS A FEATURE USED MOSTLY ON HIGHWAY AT HIGHWAY SPEEDS. THIS ISSUE IS MOST DANGEROUS, AT HIGHWAY SPEEDS IF IT DOES THIS COULD CAUSE A MULTI VEHICLE COLLISION RESULTING IN SERIOUS INJURIES OR DEATH. I CANNOT PINPOINT CERTAIN DATES AS IT HAS HAPPENED ENOUGH WHERE MY WIFE WILL NOT USE IT.
VEHICLE MALFUNCTIONS RANDOMLY WHILE DRIVING OR AT A STOP LIGHT AND ALL OF THE DRIVER ASSIST/SAFETY ASSIST FUNCTIONS SHOW ERROR MESSAGES. IT ALSO HAPPENS WHILE ON THE HIGHWAY. I DON'T KNOW IF THE CAR WILL STOP ON THE HIGHWAY.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.