There are 4 stored owner reports matching the air bags & restraints leading-label group for the 2017 Infiniti QX60 in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 4 of 4 matching reports.
Open the full vehicle complaint log (all categories)The passenger airbag warning light on my 2017 QX60 AWD began flashing non-stop, indicating that the airbag was not working properly. After bringing it to the Infiniti dealer, the stated that the ODB code B00A0 was showing up, which is for the Occupant Classification System (OCS) for the passenger airbag. In order to fix this, they need to replace both OCS seat sensors, as well as the OCS module, at a cost of $1,600. Until this repair is made, the passenger airbag will not work in a collision. This is the same issue that has plagued various Infiniti models in prior years, including the QX60 (2014-16) which were included in a recall (NHTSA# 16V-244). It is obvious that the issue also exists in the 2017 models, and the recall should be expanded to include this year as well.
Air bag lamp is flashing - took it to dealer to diagnose and advise. They found that DTC B0020-13 for side airbag module left hand, per ESM first step is to check harness - verified harness isn't disconnected or obvious damage to harness per infiniti ESM SRS system diagnosis. Was advised no procedure for voltage check or continuity - infiniti asks to replace parts step by step. Was advised the following - recommend starting repairs with first replacing side airbag module left hand side. if that doesn't correct infiniti asks to replace airbag diagnostic sensor unit and if not all related harness.
SEATBELT STRAP IS FRAYING / TEARING ON 3 SEATBELTS AND ONE OF THEM HAS COMPLETELY TORN. THE DRIVER SIDE SEAT BELT CLAMP WON'T DISENGAGE PREVENTING IT FROM BEING SIZED. INFINITI HAS DENIED MY WARRANTY CLAIM AND STATED THAT I SOMEHOW DAMAGED IT. I THINK IT IS A QUALITY ISSUE AND SHOULD BE HONORED AS A WARRANTY ITEM.
TL* THE CONTACT OWNED A 2017 INFINITI QX60. WHILE THE CONTACT'S HUSBAND WAS OPERATING THE VEHICLE, HE WAS FORCED TO HARD BRAKE. THE SEAT BELT PRETENSIONER DID NOT TIGHTEN AND THE CONTACT ALMOST SUSTAINED A HEAD INJURY. SANFORD INFINITI (995 RINEHARD RD, FL) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE OPERATED AS INTENDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS NOT PROVIDED. *BF VIN INVALID UPDATED 8/9/18*JB
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.