NHTSA Investigation
AQ22003
Hertz/Vehicles Rented with Open Recalls
Key Takeaways
- Investigation AQ22003 currently maps to 1 tracked vehicle-year page across 1 make.
- This page summarizes the public investigation subject, status, timing, and affected tracked vehicles linked from NHTSA source data.
- The linked component on this record is latches/locks/linkages:hood:latch.
What This Investigation Page Shows
This page summarizes a public NHTSA investigation record tied to one or more tracked vehicle-year pages in our database. Investigation records sit between owner complaints and recall campaigns: they can remain open, close without a recall, or connect to a later remedy action. Use this page to see which tracked vehicles are linked to the record, then open the individual vehicle pages for complaints, recalls, and crash test context.
Investigation Summary
NHTSA is opening this audit query to investigate whether The Hertz Corporation (Hertz) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act (Safety Act). The Safety Act requires, among other things, that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i).NHTSA is in receipt of information that indicates Hertz rented vehicles to customers without having performed required recall repairs. Accordingly, we are opening this audit query to seek additional information concerning this issue.
Manufacturer listed on the source record: Ford Motor Company
Component listed on the source record: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Affected Vehicles (1)
| Year | Make | Model |
|---|---|---|
| 2018 | Ford | Explorer |
Browse Affected Vehicles
Affected Models
Affected Years
All data is sourced from NHTSA public records. This site is not affiliated with, endorsed by, or operated by the National Highway Traffic Safety Administration or any government agency. Complaints are unverified consumer reports submitted to NHTSA and may not reflect confirmed defects. For official information, visit nhtsa.gov.
Data synced from NHTSA on May 4, 2026