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Car Safety DB

NHTSA Investigation

PE09033

TORQUE CONVERTER OUTPUT SHAFT FAILURE

Type: PEStatus: ClosedOpened: July 15, 2009Closed: November 17, 2009

Key Takeaways

  • Investigation PE09033 currently maps to 2 tracked vehicle-year pages across 1 make.
  • This page summarizes the public investigation subject, status, timing, and affected tracked vehicles linked from NHTSA source data.
  • The linked component on this record is power train:automatic transmission.

What This Investigation Page Shows

This page summarizes a public NHTSA investigation record tied to one or more tracked vehicle-year pages in our database. Investigation records sit between owner complaints and recall campaigns: they can remain open, close without a recall, or connect to a later remedy action. Use this page to see which tracked vehicles are linked to the record, then open the individual vehicle pages for complaints, recalls, and crash test context.

Investigation Summary

ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES.OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN.THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.

Manufacturer listed on the source record: Ford Motor Company

Component listed on the source record: POWER TRAIN:AUTOMATIC TRANSMISSION

Affected Vehicles (2)

YearMakeModel
2004FordFreestar
2005FordFreestar

Browse Affected Vehicles

Affected Models

Affected Years

All data is sourced from NHTSA public records. This site is not affiliated with, endorsed by, or operated by the National Highway Traffic Safety Administration or any government agency. Complaints are unverified consumer reports submitted to NHTSA and may not reflect confirmed defects. For official information, visit nhtsa.gov.

Latest vehicle import recorded anywhere on this site: Sep 14, 2026. Individual vehicles and datasets may have older records; this is not this page's update date.