2002 Isuzu Axiom Complaint Log

WHILE DRIVING 55 MPH VEHICLE STALLED. CONSUMER RESTRARTED VEHICLE AND TOOK IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE COMPUTER NEEDED TO BE EPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK

WHEN THE CONSUMER TRIED TO APPLY THE ANTI LOCK BRAKES THEY LOCKED UP AND CAUSED EXTENDED STOPPING DISTANCE. *NLM

I WAS INVOLVED IN A COLLISION, WHERE THE GAS PEDAL WAS STUCK AND THE BRAKES DID NOT FUNCTION PROPERLY. THERE WERE NOT ANY ROAD CONDITIONS THAT SHOULD HAVE PREVENTED THIS VEHICLE FROM STANDING STILL. I WAS AT A STOP SIGN AND THE VEHICLE TOOK OFF HITTING A ANOTHER VEHICLE IN THE SIDE BODY. I HAVE CALLED THE DEALER AND ISUZU AND NO ONE SEEMS TO BE CONCERNED ABOUT A BRAND NEW CAR CRASHING, MALFUNCTIONING INJURING ME AND MY GRAND DAUGHTER. THE ONLY RESPONSE I GOT FOR ISUZU, WAS INQUIRING ABOUT ME PURCHASING A NEW CAR, WHEN THE SALESMAN FOUND OUT THAT I HAD GAAP INSURANCE AND THEY WOULD BE PAID OFF FOR THE OTHER CAR. NO ONLY AM I FURIOUS ABOUT THE ISUZU CUSTOMER SERVICE I STILL HAVE ONE OF THESE AWFUL CARS, THE DAY AFTER I PURCHASED MY ISUZU AXIOM, MY WIFE BOUGHT A BRAND NEW ONE TOO. I HOPE SHE LIVES TO TRADE THIS VEHICLE IN FOR SOMETHING RELIABLE.

FRONT GRILL INSIDE PAINT PEEL. NO INFORMATION AS TO WHEN THIS WILL BE CORRECTED FRONT DRIVERS SIDE TIRE PRODUCES LOTS OF NOISE. REQUIREMENT FOR RE-ALIGNMENT REFUSED BY DEALERSHIP WITH STATEMENT OF "ONLY DONE AT 7500 MILES" COMPANY MAINTAINS THAT THIS CAN BE ACCOMPLISHED AND DEALERSHIP WRONG. ADVISED DEALERSHIP OF REQUIREMENT GOT SHRUG. WILL NOT RESOLVE EXTREME TOE IN OF FRONT TIRES. RIGHT AND LEFT MIRRORS WERE ORDERED. PAINT DOES NOT MATCH VEHICLE. ALSO SCRATCH ON VEHICLE MIRROR. AWAITING REPLACEMENT. HAS BEEN 8 WEEKS SINCE ORDER HAS BEEN PLACED NO INFORMATION FOR COMING FROM DEALERSHIP. HAD TO APPROACH IN PERSON TO GET INFORMATION OF "I DO NOT KNOW" GAS TANK OVERFLOW VALVE IS BENT. ANOTHER VEHICLE SAME YEAR AND MAKE HAS SAME PROBLEM. PROBLEM IDENTIFIED AS WITH ABOVE NO RESOLUTION BY DEALERSHIP. WHEN VEHICLE PURCHASED ALL FLUID LEVELS ALMOST DRAINED INCLUDING OIL, ANTI-FREEZE, BRAKE, POWER STEERING, AND ETC. AIR HAD TO BE ALSO RECHECKED AND INFLATED TO CORRECT PSI. CHECK SHEET WAS CONDUCTED BUT NOT FOLLOWED. REPLACEMENT FLUID HAD TO BE PURCHASED AND FILLED BY OWNER. REAR WINDOW LEAKED WATER. REPLACED BY DEALERSHIP. HAD TO WAIT 4 WEEKS PLUS FOR PARTS. RIGHT REAR PASSENGER SIDE OF VEHICLE HAS CREAK NOISE WHEN SOME TYPE OF BUMP OR CHANGE IN TURNING. IDENTIFIED BUT NOT RESOLVED. MAYBE NOT CORRECTLY TIGHTENED TO SPEC'S UNDER CARRIAGE OF VEHICLE IS NOT TOTALLY COVERED IN PAINT OR UNDER COATING. IDENTIFIED BUT NOT RESOLVED. RUST COLOR ON INSIDE OF COMPARTMENT AROUND CONNECTIONS. IDENTIFIED. RESPONSE" THAT IS NATURAL FOR THIS TYPE OF CONNECTION SOLVENT" ???? DEALERSHIP INSTALLED ROOF RACK. CREATION OF A GREAT DEAL OF NOISE. IDENTIFIED PROBLEM. DEALERSHIP RESPONSE "I HAVE TO PAY" AXIOM REP IDENTIFIED THAT THIS WAS NOT MY RESPONSIBILITY AND HAD DEALERSHIP FIX. ONLY ONE SIDE CORRECTED, OTHER SIDE FAILED. *NLM

I AM DRIVING THIS CAR FOR THE LAST TWO YEARS NOW - BUT UNFORTUNATELY I STILL DO NOT HAVE ANY CONFIDENCE DRIVING THIS CAR IN A RAINY WEATHER. I ALREADY HAD THREE ACCIDENTS IN A RAINY WEATHER AND THE SPEEDS WHILE DRIVING WERE AS LOW AS 5 MPH.*AK I THINK THERE IS WEIGHT ISSUE AT THE BACK END OF THE CAR. DRIVING IN A RAINY WEATHER IS LIKE A NIGHTMARE. I CHECKED WITH OTHER THREE AXIOM OWNERS AND ALL OF THEM HAD THE SAME ISSUE/CONCERN. ALL TEH OTHER FEATURES ARE JUST PERFECT FOR ME. WHEN TALKED WITH THE DEALER THEY JUST COULD NOT BELIEVE IT. FOR PROVING IT TO THEM I HAD TO BE A GOOD VEDIOGRAPHER AND SHOULD BE ABLE TO RECORD THE PATTERN IN A PARKING LOT OR SOMETHING. I NEED HELP ON THIS AND WOULD STRONGLY SUGGEST TO THE OTHER PEOPLE TO LOG-IN A SKIDDING COMPLAINT IF THEY REALLY FACE IT AS I WANT IT TO BE A RECALL ISSUE IF AL OF THEM ARE FACING IT. BEFORE I BOUGHT THIS CAR I ALREADY HAD 4 YRS OF SUV DRIVING EXPERIENCE.

WAS TRAVELING 5MPH & HAD APPLIED THE BRAKES, IN THE RAIN, WHICH FAILED. VEHICLE RAN INTO BACK OF SCHOOL BUS. HAD SEVERE FRONT END DAMAGE. TOOK TO DEALER FOR REPAIRS. DEALER REFUSE TO REPAIR BECAUSE OF ACCIDENT. HAD INSURANCE ADJUSTOR COME IN AND TOOK VEHICLE FOR TEST DRIVE. DECLARED NOTHING WAS WRONG WITH BRAKES TO CAUSE ACCIDENT. TS

CONSUMER APPLIED BRAKES BUT THEY DIDN'T HOLD. THIS ALMOST RESULTED IN AN ACCIDENT. PLEASE PROVIDE MORE DETAILS. TS....*AK

CONSUMER STATED THAT WHILE DRIVING ABS LIGHT WAS ILLUMINATING ON/OFF INTERMITTENLY. CONSUMER APPLIED BRAKES AND VEHICLE WOULD NOT STOP AT ALL. CHECKED BY DEALER WHO ADVISED THAT THE BRAKE HYDRAULIC SYSTEM HAD FAILED. TS

CONSUMER STATES THAT WHILE DRIVING THE VEHICLE STEP ON THE BRAKE PAD THERE WAS NO BRAKES MANAGE TO STOP AND THE WHEN TRYING TO START VEHICLE AGAIN THE ABS SYSTEM LOCK. DEALER WAS NOT NOTIFIED. NLM

WHEN WE BOUGHT THE VEHICLE (SAME DAY) WE NOTICED A VIBRATION. A FEW DAYS AFTER THE PURCHASE, THE DEALER BALANCED THE TIRES, AND ON THE WAY HOME WE NOTICED THAT THE PROBLEM WAS NOT FIXED. (09/04/02). WE WERE NOT ABLE TO GET BACK TO THE DEALER IMMEDIATELY, BUT THEY WERE INFORMED. ON 9-19-02 IT WAS BROUGHT BACK IN AND THEY REPLACED THE RIGHT REAR AXLE AND AXLE BEARING AND REPLACED A TIRE AND IT WAS NOT FIXED AGAIN. ON 9-20-02, THEY REPLACED THE DRIVESHAFT, AND THE PROBLEM WAS STILL THERE. THE PROBLEM WORSENED, AND WAS NOW INVOLVING THE BRAKES. IT WAS BROUGHT IN ON 10-11-02 AND THEY FOUND REAR BRAKE PADS HEAVILY GLAZED, DRUMS WARPED AND THEY CLAIMED WE MAY HAVE DROVE W/THE EMERGENCY BRAKE ON (ITS AN AUTOMATIC, AND WE DID NOT). NOT LONG AFTER THAT, THE PROBLEM WAS BACK. WE INFORMED THE SAME DEALERSHIP AND THE ISUZU REP TOLD US THAT AS FOR AS HE WAS CONCERNED THE VEHICLE WAS FIXED AND HE WILL NO LONGER TRY TO FIX THIS PROBLEM. THIS WAS TED RUSSELL ISUZU DEALERSHIP IN KNOXVILLE, TN. A COUPLE MONTHS LATER WE MOVED TO ALPHARETTA, GA AND THE PROBLEM GOT EXTREMELY WORSE (BRAKES). WE BROUGHT IT TO CARL BLACK ISUZU. THEY WERE VERY FRIENDLY AND CONCERNED ABOUT THE PROBLEM. AGAIN THEY FOUND THE REAR AXLES WERE OUT OF ROUND, BRAKES OUT OF ROUND, AND TURNED BOTH ROTORS. THIS WAS FOUND ON FEB. 27 2003 AND WAS CHANGED ON MARCH 18, 2003. THE MILEAGE ON THE VEHICLE AT THIS TIME WAS AROUND 12,000. MY VEHICLE NOW HAS 18,000 MILES AND OF COURSE THE PROBLEM HAS BEEN BACK FOR A WHILE, BUT THIS TIME THE ABS LIGHT IS NOW ON. WE ARE GOING TO SEE WHAT HAPPENS NOW. MY WIFE DRIVES THIS VEHICLE ALONG W/OUR 2 CHILDREN. SOMETHING NEEDS TO BE DONE ABOUT THIS VEHICLE...... *PH **CONSUMER REQUESTS CALLBACK FROM ODI INVESTIGATOR**

ON JULY 22, 2010, I PURCHASED A 2002 ISUZU AXIOM FOR MY PREGNANT DAUGHTER, FROM ALAM, THE OWNER AND OPERATOR OF A CARS 4-U, LOCATED ON 3503 HILLCROFT STREET SUITE B, HOUSTON, TEXAS 77057. UPON THE PURCHASE, ALAM, THE OWNER AND OPERATOR OF A CARS 4-U URGED ME TO PURCHASE A PENN WARRANTY, BUT I COULD NOT, SO HE PURCHASED IT. A COUPLE OF DAYS LATER, I BEGAN EXPERIENCING STEERING PROBLEMS, SHIFTING GEARS, AIR CONDITIONING PROBLEMS, AUTOMATIC DOOR AND WINDOW PROBLEMS ETC. HE TOLD ME TO HAVE MY DAUGHTER BRING IT IN BUT, SHE REFUSED TO BECAUSE HE WAS ALWAYS HARASSING HER ASKING HER TO GO OUT TO LUNCH WITH HIM, SO I TOOK IT BACK TO HIM AND HE SAID, "THAT'S WHY I TOLD YOU TO PURCHASE A WARRANTY". TWO HOURS LATER, HE TOLD ME THAT THE MECHANICS CHECKED OUT THE VEHICLE AND THAT NOTHING WAS WRONG WITH IT. AS SOON AS I RETURNED HOME,I BEGAN EXPERIENCING THE SAME PROBLEMS. SO, THE NEXT DAY, I TOOK IT TO TWO OTHER MECHANICS. THEY TOLD ME THAT THE VEHICLE WAS HAVING RACK AND PINION AND TRANSMISSION PROBLEMS. I THEN CONTACTED ALAM, THE DEALERSHIP AGAIN AND TOLD HIM THAT I HAD TAKEN THE VEHICLE TO TWO OTHER MECHANICS AND TOLD HIM WHAT THEY SAID. HIS RESPONSE WAS, "LET THE WARRANTY TAKE CARE OF IT". ALAM, THE DEALERSHIP TOOK ME TO ANOTHER ONE OF HIS MECHANIC'S THAT WORKED ON ALL OF HIS VEHICLES, WHOSE SHOP LOCATED ON 4208 MANGUM RD. STE.8 CALLED AUTOTECH COLLISION EXECUTIVE AUTO, I TRIED TO WAIT FOR THEM TO TEST DRIVE IT BUT ALAM BEGAN TO ENGAGE IN IMPROPER CONVERSATIONS, AND MAKING IMPROPER BODILY AND HAND GESTERS SO I LEFT. AFTER ABOUT ANOTHER WEEK LATER, I CALLED TO CHECK ON THE STATUS OF THE VEHICLE,THEY TOLD ME THAT NOTHING WAS WRONG WITH THE VEHICLE. *TR

WE WERE INVOLVED IN AN ACCIDENT ON I270 IN ST.LOUIS, MO. A SEMI- TRUCK DOING APPROXIMATELY 35 MPH STRUCK US IN THE REAR AND FORCED US INTO THE PICK UP TRUCK IN FRONT OF US. THE AIR BAGS DID NOT DEPLOY, DESPITE THE SQUARE FRONT TO REAR IMPACT. THE FRONT PASSENGER SEAT IN MY VEHICLE BROKE, TWISTING THE PASSENGER TO THE SIDE, FACING THE STEERING WHEEL.*AK

EXTREME VIBRATION WHILE COMING TO A STOP. STARTS AROUND 15-20 MPH AND CONTINUES AS LONG AS THE BRAKES ARE DEPRESSED. NORMALLY I HEAR (FEEL) IT AND PUMP THE BRAKES TO TRY AND MAKE IT STOP. PROBLEM HAS OCCURRED SINCE WE PURCHASED NEW IN 2001 AND CONTINUES TO HAPPEN TODAY. I HAVE HAD IT CHECKED BY THE DEALERSHIP AND OTHER MECHANICS. IT DOES NOT APPEAR TO AFFECT THE ACTUAL BRAKING BUT I DON'T THINK IT IS NORMAL. I HAVE REPLACED THE BRAKE PADS IN THE FRONT. DID NOT HELP. LOCAL DEALERSHIP NO LONGER SELLS/SERVICES ISUZU. *JB

THE VEHICLE IS VERY UNSTABLE AT ANY SPEED WHEN YOU TAKE A BUMP ON THE ROAD, IT START SWINGING IT DIFFICULT TO MATAIN HIGH SPEED ON THIS CONDITION. THE BRAKES SOUNDS EVERYTIME IS USED.*AK

EVENTUALLY HAD TO HAVE DRIVESHAFT REPLACED AT 12361 MILES AND HAD BOTH FRONT AND REAR DRUMS AND SHOES REPLACED AS WELL AS ROTORS CLEANED AND RESURFACED AT 8355 MILES. *AK

WHEN THE VEHICLE WAS STARTED, THE GAS GAUGE WOULD GO PASS EMPTY AND CAUSED THE ENGINE LIGHT TO APPEAR, WHEN GOING OVER BUMPS THE VEHICLE WOULD SWING OUT (ALMOST LOST CONTROL), WHEN THE SPEED GOES UP TO 60 MPH THE FRONT END VIBRATES, AND WHEN A RIGHT TURN WAS MADE, A CRACKING NOISE WAS HEARD. THE DEALER COULD NOT DUPLICATE. *MR SCC

WHILE DRIVING AT 55 MPH, VEHICLE FRONT END STARTED TO VIBRATE. PLEASE PROVIDE MORE DETAILS. TS

BRAKE PEDAL VIBRATED WHEN DEPRESSED WHILE GOING DOWN AN INCLINE. WHEN THIS OCCURRED VEHICLE LURCHED FORWARD. THIS RESULTED IN LOSS OF CONTROL OF VEHICLE, ALMOST CAUSING AN ACCIDENT. DEALERSHIP RAN A DIAGNOSTIC TEST BUT NO FAILURE CODE WAS FOUND. *AK

2002 ISUZU AXIOM REPLACED TRANSMISSION AND ELECTRICAL SYSTEM AFTER MECHANIC STATED EVERYTHING WAS RUNNING FINE. *KB ***NAR*** THE CONSUMER HAS ALSO HAD PROBLEMS WITH THE VEHICLE'S AIR CONDITIONER AND THE OXYGEN SENSOR. *NM

YOU CAN SHIFT THE TRANSMISSION INTO GEAR WITHOUT DEPRESSING THE BRAKE PEDAL WHILE THE KEY IS IN THE ACC POSITION.*AK

WHEN DRIVING AT HIGHWAY SPEEDS AND IF THE BRAKES ARE APPLIED THERE IS HEAVY VIBRATION. DEALER HAS BEEN CONTACTED. *AK

CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. WHEN THE BRAKES WERE APPLIED, ALL FOUR WHEELS LOCKED UP.*AK

THE FRONT PASSENGER SEAT BELT, ONCE BUCKLED, WILL ONLY RETRACT AND BECOMES DIFFICULT TO RELEASE. THE DEALER REPLACED THE SEAT BELT RETRACTOR TWICE, BUT THE PROBLEM STILL EXISTS. *AK *SC