NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Isuzu Axiom. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I WAS DRIVING MY 2002 ISUZU AXIOM ON A MAJOR ROADWAY HEADING FOR A MAJOR HIGHWAY, WHEN IT STARTED VEERING AND BUCKLING FROM LEFT TO RIGHT. IT FELT LIKE A FLAT TIRE. I WAS ABLE TO PULL INTO A PARKING LOT, WHEN IT TOTALLY STOPPED AND I WAS UNABLE TO DRIVE IT. THE TOW TRUCK DRIVER LOOKED UNDERNEATH THE VEHICLE AND TOLD ME THE WHOLE UNDERSIDE WAS RUSTED OUT. WHEN IT ARRIVED AT MY MECHANIC'S GARAGE, HE ALSO TOLD ME THAT THE WHOLE FRAME AND TRAILING ARM WAS RUSTED, AND BASICALLY BEYOND REPAIR. I GOT AN ESTIMATE, WHICH WAS CLOSE TO $5,000.00. I STILL OWE ALMOST $2000.00, REPLACED THE TRANSMISSION A FEW MONTHS BEFORE, AND NEED A VEHICLE. IT HAD 120,000 MILES ON IT WHEN THIS HAPPENED. I NOTIFIED ISUZU, FILED A CLAIM (ISUZU CASE # [XXX] ), BUT WAS BASICALLY TOLD THERE WAS NOTHING THEY COULD DO, AS THE RUST WAS DUE TO THE SALT ON OUR ROADS IN MASSACHUSETTS. THEN I CALLED THE ATTORNEY GENERAL'S OFFICE, WHO PUT ME IN TOUCH WITH THE SOUTH SHORE ACTION COMMITTEE, WHO BASICALLY TRY TO MEDIATE CLAIMS. IT HAS BEEN A FEW MONTHS AND ISUZU NEVER ANSWERED THEIR COMPLAINT. I AM STILL WAITING FOR SOME SORT OF COMPENSATION, AS THE VEHICLE SHOULD NOT HAVE FALLEN APART DUE TO RUST AND CORROSION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
FAILURE OF REAR SUSPENSION LOWER LINK COMPONENT DRIVERS SIDE FROM FRAME DUE TO CORROSION, CAUSED VEHICLE TO SPIN 180 DEGREES, IN LIGHT TRAFFIC, NO COLLISION. VEHICLE HAD TO BE TOWED, SPEED WAS 30-35MPH, RAIN, CRANBERRY HIGHWAY RT 28 IN WAREHAM MA, VEHICLE IS 2002 ISUZU AXIOM, APPROX, 115,000 MILES, I UNDERSTAND THAT THERE IS AN INVESTIGATION ON THIS PROBLEM. THERE APPEARS TO BE MORE THAN NORMAL AMOUNTS OF CORROSION ON FRAME AND COMPONENTS, VEHICLE IS IN FOR REPAIR AT TOWERS SERVICE CENTER,606 MACARTHUR BLVD, RT28 POCASSET MA 02559 ONCE THIS VEHICLE IS INSPECTED ON A LIFT I EXPECT THERE WILL BE OTHER ISSUES TO ADDRESS. ALSO, THIS VEHICLE WAS DUE TO TRAVEL TO THE STATE OF RI AT 60-65MPH BY MY DAUGHTER TO SCHOOL AT URI. I WOULD HATE TO THINK WHAT THE OUTCOME WOULD HAVE BEEN AT THAT SPEED THESE VEHICLES ARE PRONE TO CORROSION AND SHOULD BE CAREFULLY INSPECTED, OVER THE LAST FEW YEARS THE DEALERS ARE FAR AND FEW BETWEEN THEY NO LONGER PRODUCE PRIVATE VEHICLES JUST COMMERCIAL TRUCKS, ONE MIGHT ASK WHY. THANK YOU, I SHALL GET IN TOUCH WITH A DEALER ABOUT THIS AS IT JUST HAPPENED TODAY PLEASE CHASE THIS COMPANY DOWN I'M SURE I'M NOT THE ONLY PERSON HAVING PROBLEMS LIKE THIS AGAIN THANK YOU FOR HELP. *TR
TL*THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS OR WHEN THE VEHICLE WAS SHIFTED INTO REVERSE, THE VEHICLE SUDDENLY ACCELERATED AND THE RPMS INCREASED WHILE THE CONTACT APPLIED THE BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE SPARK PLUGS AND CYLINDERS. THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 50,000. UPDATED 3/22/11 *CN THE CONSUMER STATED THE VEHICLE WOULD LURCH FORWARD OR BACKWARD SEVERAL FEET, UNTIL THE RPM'S DECREASED AS THE BRAKE WAS APPLIED. ALSO, THE CHECK ENGINE LIGHT ILLUMINATED, DUE TO A PROBLEM WITH THE SPARK PLUGS. UPDATED 04/27/11
MY MOTHER OWNS A 2002 ISUZU, AXIOM, SHE BOUGHT NEW IN 2003. SHE WENT TO GET IT INSPECTED TODAY AND THEY TOLD HER THE FRAME WAS RUSTED SO BAD THEY COULDN'T PASS IT. SHE ONLY HAS 42,000 MILES ON THIS VEHICLE WHICH IS IN EXCELLENT SHAPE OTHERWISE. THE MANUFACTURER IS NOT STANDING BEHIND THIS EVEN THOUGH IT IS A SAFETY HAZARD ON THE ROAD. WE ARE UNSURE WHETHER WE CAN GET IT FIXED. WHAT KIND OF RECOURSE DO WE HAVE? *TR
2002 ISUZU AXIOM. DRIVER'S SIDE "TRACTION BAR" (CONNECTS TO REAR AXLE) COMPLETELY RUSTED OFF OF THE FRAME. UPON FURTHER EXAMINATION, THE ENTIRE FRAME IS SEVERELY RUSTED. THE REST OF THE VEHICLE IS IN VERY GOOD/GOOD CONDITION. LUCKILY, THE BREAK HAPPENED WHILE BACKING OUT OF MY DRIVEWAY, SO NO ONE WAS HURT. IF IT HAPPENED AT HIGHWAY SPEEDS, IT WOULD HAVE BEEN VERY BAD. VEHICLE IS UNUSABLE UNLESS THE ENTIRE FRAME IS REPLACED. I HAD A MECHANIC/WELDER LOOK AT IT, AND HE SAID THERE IS "NO WAY" HE WOULD TRY TO REPAIR IT. THERE JUST ISN'T ENOUGH "GOOD METAL" TO WELD TO. HOPEFULLY, INSURANCE WILL PAY FOR REPAIR (WHICH I DOUBT) OR TOTAL THE VEHICLE. IT SEEMS LIKE THIS IS A LARGE PROBLEM FOR 2002 AXIOMS. *TR
TL*THE CONTACT OWNS A 2002 ISUZU AXIOM XS. THE CONTACT NOTICED CORROSION ON THE PAN THAT HOLDS THE GASOLINE UNDERNEATH THE FUEL TANK ON THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC IN JULY 2009 DUE TO CORROSION, WHERE THEY REPLACED THE SUPPORT ARM; HOWEVER, THE CORROSION RECURRED. THE DEALER INSPECTED THE VEHICLE AND SPRAYED IT WITH A CORROSIVE PREVENTIVE. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE CURRENT MILEAGE WAS APPROXIMATELY 102,000. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
2002 ISUZU AXIOM. 85K MILES. SAME FRAME AS ISUZU RODEO/HONDA PASSPORT DRIVING DOWN THE HIGHWAY THE ROAD CAR STARTED TO GRIND. UPON PULLING OVER I DISCOVERED THAT THE DRIVERS-SIDE REAR TRACTION BAR HAD COMPLETELY RUSTED OFF THE FRAME. THE FRAME WAS SO RUSTED THAT I DON'T KNOW IF THERE WILL BE ANYWAY TO REPAIR THE CAR INTO FUNCTIONAL OPERATION. *TR
TL*THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE ENTIRE UNDERCARRIAGE OF THE VEHICLE WAS COMPLETELY RUSTED, INCLUDING THE SUSPENSION, TRACTION ARM, AND THE STEERING ARM. THE DEALER WAS SHOCKED TO FIND OUT WHAT HAPPENED TO THE VEHICLE. THE VEHICLE CANNOT BE DRIVEN AND WAS TOWED TO A WELDING SHOP. THE MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE FRAME NEEDED TO BE REPLACED. THE MECHANIC WAS CONCERNED THAT THE FRONT END FRAME WOULD ALSO RUST IF IT WERE WELDED. IN ADDITION, THE CONTACT STATED THAT THE STEERING WAS DIFFICULT TO MANEUVER AND IT FELT LIKE SHE WAS SHIFTING. THE CONTACT STATED THAT THIS WAS A SAFETY ISSUE. THROUGH ONLINE RESEARCH, SHE DISCOVERED OTHER CONSUMERS WHO WERE EXPERIENCING THIS ISSUE AND WERE NOT BEING ASSISTED. SHE FILED A COMPLAINT WITH THE MANUFACTURER. THE VEHICLE IS CURRENTLY AT THE WELDING SHOP AWAITING A REMEDY. THE FAILURE AND CURRENT MILEAGES WERE 117,000.
WHILE DRIVING ON UNEVEN ROADS OR SNOW AND BRAKING THE CAR PRODUCES A GRINDING NOISE FROM THE FRONT OF THE CAR AND THE BRAKES DO NOT FULLY WORK IF AT ALL. THE CAR TAKES MUCH LONGER TO STOP AND IN THIS SITUATION IF THEY ARE EVEN WORKING AT ALL AND MAY CAUSE A CAR ACCIDENT IN THE FUTURE FROM THE CAR NOT BEING ABLE TO BRAKE APPROPRIATELY. I DO NOT KNOW HOW TO CORRECT THIS FAILURE. *TR
2002 AXIOM ISUZU ENGINE BLEW UP ON WEDNESDAY BEFORE THANKSGIVING. RESULT IS NEED FOR ENTIRE NEW ENGINE. *TR
CAR WAS REPAIRED UNDER ISUZU'S MANUFACTURER WARRANTY AT VISTA ISUZU FOR A MINOR TRANSMISSION LEAK ON 8/8/07. ON THIS DATE I DROVE CAR FROM THE REPAIR SHOP AND AT APPROXIMATELY 40MPH AND ABOUT 1/2 MILE FROM THE REPAIR SHOP THE CAR LURCHED AND THE REAR AXEL LOCKED UP SENDING THE CAR IN AN UNCONTROLLED RIGHT TO LEFT SWERVE. SURROUNDING CARS AROUND ME WERE BARLEY ABLE TO AVOID HITTING ME. I TOOK THE CAR BACK TO VISTA FORD AND LATER I CONTACTED THEIR REPAIR SHOP MANAGER AND THEY WERE UNABLE TO VERIFY THE CAUSE, AND I WAS ONLY TOLD THAT ALL FORWARD GEARS WERE SHREDDED AND THAT GEAR MATERIAL WAS FOUND IN THE TRANSMISSION PAN AND THAT A HIGH PRESSURE PUMP WITHIN THE TRANSMISSION UNIT COULD HAVE POTENTIALLY CAUSE THE INCIDENT. *TR
3 MONTHS AGO MY FUEL SENDER WENT BAD ON MY 2002 ISUZU AXIOM. IT CAN NOT TELL THE CORRECT FUEL LEVEL. I WENT TO ALLDATA WEBSITE TO REVIEW IF THERE WERE ANY RECALLS FOR THIS AND THERE WAS ONE FOR FUEL PUMPS (SB05-02-S002). THE BULLETIN DESCRIBED HOW SILICON-CONTAMINATED FUEL IN TEXAS AND ISUZU WAS SUPPOSE TO REPLACE ALL FUEL PUMPS WHETHER THEY NEEDED IT OR NOT AT NO CHARGE TO US. YOU SEE, THE FUEL SENDER IS ATTACHED TO THE FUEL PUMP ASSEMBLY. ACCORDING SB05-02-S002, THIS FUEL PUMP PROBLEM IS POTENTIALLY A SOURCE OF FIRE DUE TO A FUEL PUMP LEAK. I CONTACTED THE DEALER AND NATIONAL ISUZU HEADQUARTERS AND THEY BOTH TOLD ME BASED ON THE VIN # OF MY VEHICLE, I DID NOT NEED MY FUEL PUMP REPLACED. I DO NOT FEEL SAFE WITH THIS AND THAT IS WHY I AM CONTACTING YOU FOR HELP. *JB
TL*THE CONTACT OWNS A 2002 ISUZU AXIOM. THE VEHICLE'S A/T OIL TEMPERATURE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO FLUSHED THE TRANSMISSION. THE SAME WARNING LIGHT ILLUMINATED AGAIN AT 41,715 MILES. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE PISTON ACCUMULATOR COVER. AT 43,543 MILES WHILE ATTEMPTING TO PULL OUT OF A PARKING SPOT, THE VEHICLE WOULD NOT CATCH GEAR AND STARTED TO SHUTTER. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE TRANSMISSION. AT 45,800 MILES, THE FAILURE HAS RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE GASKET WAS MELTED AND LEAKING FLUID. THE DEALER ALSO REPLACED THE TRANSMISSION SUB PAN BECAUSE IT WAS CRACKED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 46,000 AND FAILURE MILEAGE WAS 36,000.
DT*: THE CONTACT STATED WHILE DRIVING 55MPH IN NORMAL CONDITIONS, THE CHECK ENGINE LAMP ILLUMINATED. SECONDS LATER, THE CONTACT SMELLED SMOKE AND FELT EXTREME HEAT COMING FROM UNDER THE DASHBOARD. THE CONTACT IMMEDIATELY PULLED TO THE SIDE OF THE ROAD AND EVACUATED ALL PASSENGERS. THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES WITHIN 20 SECONDS AND BURNED TO THE GROUND. THE POLICE AND FIRE DEPARTMENTS IMMEDIATELY RESPONDED TO EXTINGUISH THE FIRE AND AFTERWARD PROVIDED WRITTEN REPORTS. THE FIRE CHIEF'S WRITTEN REPORT GAVE A MECHANICAL ENGINE FAILURE AS A POSSIBLE CAUSE OF THE FIRE. NO PRIOR PROBLEMS WITH THE VEHICLE WERE REPORTED. THERE WAS A NHTSA RECALL # 05V466000, CONCERNING THE FUEL PUMP. THE RECALL INFORMATION STATES THAT GASOLINE CONTAMINATED WITH SILICONE AFFECTED THE FUEL PUMP WITH TINY PIN HOLES AND COULD RESULT IN A FIRE. THE CONTACT IS LOCATED ONE MILE FROM ONE OF THE SELECTED STATES MENTIONED AND HAD PURCHASED GAS IN ONE OF THE STATES. THE INSURANCE COMPANY INSPECTED THE VEHICLE AND DEEMED IT A TOTAL LOSS. THE MANUFACTURER WAS ALERTED OF THE INCIDENT.
2002 ISUZU AXIOM BEGAN HAVING TRANSMISSION LEAKING AND SLIPPING PROBLEMS AT 4, 0000 MILES. CONTACTED DEALER AS TO HISTORY OF THESE TYPES OF COMPLAINTS, AND THEY STATED THAT THEY COULD NOT PROVIDE THIS INFORMATION. ALSO CONTACTED ISUZU, AND THEY WOULD NOT EITHER, STATING THAT I WOULD HAVE TO CONTACT NHTSA AS THIS WAS CONSIDERED INTERNAL INFORMATION NOT TO BE RELEASED TO THE PUBLIC. HOWEVER, WHEN DOING A SEARCH ON THE INTERNET I FOUND NUMEROUS COMPLAINTS OF THE SAME PROBLEM. IN ADDITION, HAVE TAKEN VEHICLE IN FOR A BRAKE JOB ON TWO DIFFERENT OCCASIONS AS I KEEP GETTING A SHUDDERING FEELING AS IF I AM HAVING BRAKE FAILURE. UPON THE INDEPENDENT MECHANIC REVIEWING THE BRAKES WEAR, WAS ADVISED TWICE THAT THEY DO NOT NEED REPLACING AS TO THE WEAR CONDITIONS. ALSO HAVE FOUND REPEATED COMPLAINTS ON THE INTERNET OVER THIS SAME PROBLEM, HOWEVER, ONCE AGAIN DEALER IS NOT WILLING TO ADMIT PROBLEM OR CORRECT AS TO WARRANTY!*AK
DT*: THE CONTACT STATED ON DECEMBER 23, 2005 WHILE DRIVING AT 60 MPH ON A DRY HIGHWAY THE CONTACT WAS RUN OFF THE ROAD BY A TRUCK. THE VEHICLE THEN COLLIDED WITH THE ROAD PARTITION, AND CRUSHED THE ENTIRE FRONT END OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY, AND THE DRIVER SUFFERED BRUISING FROM THE SAFETY BELT. THERE IS A RECALL, #02V213000 BUT THE CONTACT WAS NOT NOTIFIED OF THE RECALL WHEN THE VEHICLE WAS PURCHASED. UPDATED 02/28/06. *JB
BRAKES - WHILE APPLYING THE BRAKES AT HIGH OR LOW SPEEDS THERE IS A TERRIBLE VIBRATION AND GRINDING SOUND FROM THE VEHICLE. IT FEELS AS IF I AM SLIDING ON LOOSE GRAVEL AND THE VEHICLE DOES NOT STOP PROPERLY. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP AND THEY CLAIM TO BE UNABLE TO DUPLICATE THE PROBLEM. I HAVE ASKED ABOUT OTHER COMPLAINTS ABOUT THIS OR IF THERE HAS BEEN A RECALL AND THE ANSWER WAS NO. I CAN SAY THAT I AM NOT HAPPY WITH THE QUALITY OR PERFORMANCE OF THIS ISUZU PRODUCT. *JB
EVERY SINCE I BOUGHT THE SUV IT HAS BEEN LOSING OIL CONSTANTLY THERE IS NO LEAKS AND THE DEALER WANTS ME TO DO NUMEROUS TEST THAT I HAVE TO PAY FOR BUT THIS STILL NOT BE ABLE TO TELL ME THE PROBLEM. IT ALSO LIKE OTHERS SLIPS WHEN RAINING OUTSIDE AND EVEN WORSE WHEN ITS SNOWING. ANOTHER REOCCURRENCE IS ITS ACCELERATES TO MUCH WHEN I PRESS THE GAS IT TURNED THE CORNER AND IT ACCELERATED NEARLY CAUSING THE VEHICLE TO FLIP OVER. NOW MY CHECK ENGINE CAME ON AND A FOUL ODOR CAME OUT OF NO WHERE IM GOING TO TAKE IT TO THE DEALER TOMORROW. *JB
I BOUGHT MY ISUZU AXIOM IN NOV 2002. IT HAS HAD SEVERAL HAZARDOUS DEFECTS. 1) IN MAY 2005, AT 60,000 MILES THE TRANSMISSION SUDDENLY FAILED WHILE DRIVING, CAUSING THE VEHICLE TO SLOW TO 20-30 MPH, NO LONGER ACCELERATING. IT WAS BROUGHT TO THE DEALERSHIP. THE TRANSMISSION FLUID BURNT UP. AFTER TWO TRANSMISSION FLUSHES THE TRANSMISSION STILL NEEDED TO BE REPLACED. ONLY AFTER GETTING ISUZU INVOLVED, DID THE DEALERSHIP HONOR THE WARRANTY AND REPLACED THE TRANSMISSION. THREE WEEKS LATER I RECEIVED THE VEHICLE BACK. THE SAME DAY IT SUDDENLY SLOWED AGAIN, NOT ACCELERATING PAST 20 MPH AND IT SLIPPED/SPUN ACCELERATING FROM STOP LIGHTS. IT WAS IMMEDIATELY BROUGHT BACK TO THE DEALERSHIP, THE MAIN OIL SEAL WAS REPLACED. AFTER THAT IT WORKED WITH INTERMITTENT PERIODS OF SLIPPING/SPINNING WHEN ACCELERATING. IT PROGRESSIVELY BECAME SLOWER TO ACCELERATE WHEN PASSING, CHANGING LANES. IN SEPT. 05 THE TRANSMISSION WENT BAD AGAIN, MY VEHICLE SUDDENLY STOPPED ACCELERATING WHILE GOING UP A HILL, CAUSING A NEAR ACCIDENT WITH VEHICLES BEHIND ME. IT WAS TOWED TO THE DEALERSHIP, THE TRANSMISSION NEEDED REPLACED AGAIN, FOR THE THIRD TIME! WHAT GOOD IS ISUZU AXIOM'S 10 YEAR/120,000 MILE WARRANTY IF THE TRANSMISSION KEEPS GOING OUT SUDDENLY AS I DRIVE IT? THE WARRANTY WON'T PREVENT ME FROM BEING IN AN ACCIDENT THE NEXT TIME THIS HAPPENS. IN ADDITION IT HAS EXPERIENCED THE FOLLOWING DEFECTS. 2) SEPT. 04 THE TIMING BELT CRACKED AT 44,000 MILES, NEEDING REPLACED. PER THE SCHEDULE MAINTENANCE IT SHOULD NOT NEED REPLACED UNTIL 100,000 MILES. 3)JUNE 04, THE LOW FUEL LIGHT CAME ON AND THE GAS METER DIPPED TO EMPTY AFTER JUST FILLING UP. THE FUEL PUMP NEEDED REPLACED. 4)JUNE 04, THE CHECK TRANSMISSION LIGHT CAME ON, IT COULD NOT BE DUPLICATED AT THE DEALER. 5)MARCH 04 AND OCTOBER 04 THE FRONT WHEEL BEARINGS NEEDED REPACKED AND NOW NEED FULLY REPLACED DUE TO BARELY PASSING SEPT 05 STATE INSPECTION. 6)THE VEHICLE INTERMITTENTLY SKIDS TO STOP WHEN BRAKES ARE APPLIED IN THE RAIN. *JB
CHECK ENGINE LIGHT COMES ON AND THEN THE TRUCK GOES INTO POWER DOWN MODE. WE HAD IT TOWED AND THEY FOUND NOTHING BECAUSE THE COMPUTER DID NOT SET A CODE. IT HAPPENED AGAIN AND AGAIN AND AGAIN. WHEN YOU LET THE TRUCK COOL DOWN THE LIGHT GOES OFF. THEY NEVER FIND ANYTHING. *JB
VIBRATIONS IN THE FRONT END. I HAVE REPLACED THE TIRES AND HAD THEM BALANCED 3 TIMES. I ALSO HAD THEM REPLACE THE TIRES AGAIN. FRONT HUBS WERE LEAKING AND THEY SAID THIS WAS NORMAL. THIS TRUCK IS NOT STABLE. *JB
CAR PURCHASED 11/2002. 6 MONTHS LATER TRANSMISSION WENT OUT, REPLACED. SINCE REPLACEMENT ONLY GETTING 13-15 MILES TO THE GALLON. TOOK CAR IN 3 TIMES AND COULD NOT FIND A PROBLEM. ABOUT A MONTH LATER CAR STARTING RATTLING, THE DRIVE TRAIN WAS REPLACED. THE GEAR BY THE SEAT STATES IN DRIVE BUT THE DASH STATES D3 OR NUETRAL DEPENDING IF THE GEAR IS UP OR DOWN. I ADDRESS THIS PROBLEM WITH THE SHOP AND WAS TOLD THIS IS NORMAL AND HAVE TO MAKE SURE MY DASH HAS THE CORRECT GEAR AND NOT TO GO BY MY HANDLE ON THE SIDE OF SEAT. NOW TODAY, MY CAR STARTS SMOKING AND MADE A RATTLING SCREACHING NOISE AND IT IS MY AIR COMPRESSOR. ALSO, THE BRAKE JUMP WHEN IT IS WET AND IS VERY SCARY WHEN I BRAKE AND I AM AFRAID THAT CAR IS NOT GOING TO STOP. ALSO, THE SEAT BELT CONSTANTLY GET CAUGHT UNDER THE SEAT AND WHEN YOU THINK YOU ARE STRAPPED IN YOU ARE NOT SINCE THE PLACTIC PIECE CATCHES UNDER THE SEAT. I FOUND THIS OUT WHEN I HAD TO ABRUPTLY STOP MY BRAKES AND WAS PUSHED FORWARD, THIS HAPPENS ON THE DRIVER AND PASSENGER SIDE. THIS IS VERY DANGEROUS! THIS CAR IS AWFUL. I HAVE OWNED 5 DIFFERENT CARS IN MY LIFE AND THIS CAR IS HORRIBLE. I PURCHASED THE CAR IN NOVEMBER 2002 AND HAVE HAD LESS THAN 3 YEARS.
DT: ON JULY 3RD THE CONSUMER RECEIVED A RECALL LETTER IN REFERENCE TO THE PASSENGER SIDE AIR BAG, RECALL # 03V113000. THE VEHICLE WAS TAKEN TO GALLES MOTOR CO. TO HAVE THE RECALL REPAIRED AT NO COST TO THE CONSUMER . ON JULY 11, 2005 THE CONSUMER'S WIFE HAD AN ACCIDENT IN WHICH SHE WAS INJURED. SHE REAR ENDED A CAR SITTING AT A RED LIGHT WHILE SHE WAS GOING 45 MPH. SHE WAS WEARING A SEAT BELT AT THE TIME BUT THE AIR BAGS DID NOT DEPLOY. THE WEATHER WAS DRY AND THE ROAD CONDITIONS WERE GOOD. T HE VEHICLE HASN'T BEEN TAKEN TOT HE DEALER YET FOR INSPECTION. THE DEALER WAS CONTACTED AND THEY SAID FOR HIM TO TAKE IT TO A MECHANIC. HE HASN'T BEEN ABLE TO GET A HOLD OF THE MFR. AT PRESENT, HIS CAR IS STILL AT THE WRECKING YARD. *NM
THIS VEHICLE "LOOKS" GREAT. HOWEVER, THE TIRES ARE LIKE ICE SKATES ON THE SLIGHTEST OF WET ROADS. THE CAR JUMPS TO THE SIDE OVER ANY BUMP WITH SPORT RIDE ENGAGED, AND THE WHOLE CAR "BOBBLES?" WITH IT OFF. THE TRANSMISSION DID THE SLIPPING BETWEEN 2ND AND 3RD GEAR LIKE OTHERS HAVE SAID, RESULTING IN HAVING NO VEHICLE FOR NEARLY A MONTH WHILE WAITING FOR A TRANSMISSION FROM FRANCE. "ISUZU" HAS NO LOANER CAR POLICY, SO PAY FOR A BROKEN CAR, AND HAVE A NICE WALK. WE PURCHASED THE CAR FROM COURTESY ISUZU IN BRANDON FLORIDA. THE PEOPLE THERE WERE NICE. WE LATER MOVED TO ST PETERSBURG, WHERE WE HAVE HAD NOTHING BUT GRIEF AT BERT SMITH ISUZU ON US19. THEY WERE SO LACKING IN CARE AND CONCERN OVER MY WIFE DAUGHTER AND I VEHICLE-LESS FOR A MONTH, THAT WHEN WE FINALLY GOT THE CAR BACK, WE REFUSED TO EVEN BRING THE CAR THERE FOR OUR "FREE" OIL CHANGES. I'D RATHER PAY $20 SOMEWHERE ELSE THAN TO DEAL WITH THIS DEALERSHIP. NOW THE LAST STRAW... THE OTHER DAY THE ENGINE STARTS MAKING A LOUD TAPPING NOISE AS I'M TRAVELLING DOWN THE HIGHWAY. I IMMEDIATELY GOT OFF THE VERY NEXT EXIT AND COASTED TO A GAS STATION. I BOUGHT A QUART OF OIL AND WAITED FOR THE ENGINE TO COOL A BIT. I ADDED THE OIL, STARTED THE ENGINE, AND NO MORE SOUND. I DROVE HOME. 4TH OF JULY WEEKEND, I HOPED TO LIMP THROUGH UNTIL TUESDAY THE 5TH. MONDAY I DROVE MY WIFE TO HER JOB ABOUT 5 MILES AWAY, AND HALF WAY BACK, THE SOUND RETURNED LOUDER THAN EVER. I CAREFULLY DROVE THE CAR THE REST OF THE WAY HOME, AND CALLED AAA THE NEXT MORNING. NOW MY ENGINE NEEDS TO BE REPLACED, AND BECAUSE I DIDN'T TAKE MY CAR TO THEM FOR THE OIL CHANGES, THEY ARE REFUSING TO COVER THE ENGINE WITHOUT ME SHOWING THEM RECEIPTS I DIDN'T KNOW I NEEDED TO KEEP. MY ENGINE IS DEAD, AND THEY WON'T COVER IT. ?!?! THE CAR IS STILL WELL WITHIN COVERAGE. WITH A YEAR AND A HALF LEFT TO GO, WHAT AM I GOING TO DO?
DT: THE CONSUMER'S VEHICLE HAD A FLAT TIRE AND CALLED ROAD SIDE ASSISTANCE FOR ISUZU, THEY CAME AND CHANGED THE TIRE BUT THE SPARE TIRE WAS DEFECTIVE. THE TIRE WENT FLAT ONCE AGAIN. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP WHERE IT WAS PURCHASED AND THE SERVICE MANAGER SAID THAT THERE WAS NOTHING HE COULD DO. THE CONSUMER HAD TO PAY FOR THE NEW TIRE. THE VEHICLE IS STILL UNDER WARRANTY. THIS VEHICLE IS A ISUZU, AXIOM. *AK THE RIGHT REAR PASSENGER TIRE WAS REPLACED WITH THE NEW SPARE TIRE WHICH HAD A CUT. REFER TO: ODI#10122081 *SC
FIRST OF ALL I'VE HAD MY AXIOM FOR 3 YEARS AND ITS BEEN IN AND OUT OF THE SHOP ON A LEAST 7 OR 8 DIFFERENT OCCASIONS. THE INITIAL PROBLEM THAT I WAS EXPERIENCING WAS THE CONTINUED FAILURE OF THE A/C. EACH AND EVERYTIME THERE WAS A PROBLEM IN WHICH WAS FIXED. ALSO DOING THESE VISITS I WOULD COMPLAIN ABOUT A POSSIBLE TRANSMISSION PROBLEM WHICH WAS ALWAYS IGNORED AND NOT RESOLVED. THEN A COUPLE OF WEEKS AGO THE TRANSMISSION WAS SLIPPING ON A REGULAR BASIS BETWEEN 2ND & 3RD GEAR AND THERE WAS A PROBLEM WITH FUEL GUAGE INDICATOR. MY TRUCK WAS IN THE SHOP FOR OVER A WEEK IN WHICH THE FUEL INDICATOR WAS RESOLVED AND A SEAL WAS REPLACED FOR THE TRANSMISSION ISSUE. I WAS TOLD BY THE SERVICE TECHNICIAN THAT I NEEDED TO HAVE THE TRANSMISSION SERVICE IN WHICH I DID. NOW ITS BEEN 3 WEEKS SINCE I'VE RECEIVED MY TRUCK BACK AND NOW THE TRANSMISSION IS SLIPPING BETWEEN 3RD & 4TH GEAR. I'VE RESEARCHED OTHER COMPLAINTS AND THERE SEEMS TO BE AN OVERALL WITH THE TRANSMISSION. I'M NERVOUS TO DRIVE THIS CAR WITH MY FAMILY AND SOMEONE NEEDS TO LOOK INTO THIS
AIR CONDITIONING - AT APPROX. 31,000 MILES ON MY ISUZU AXIOM THE AIR CONDITIONER BEGAN MAKING A LOUD NOISE AND WOULD NOT COOL AT IDLE. I TOOK THE VEHICLE INTO THE DEALERSHIP AND THEY STATED THAT THE AIR COMPRESSOR HAD GONE OUT AND NEEDED REPLACEMENT. THEY WERE HAPPY TO REPLACE THE AIR COMPRESSOR AND OTHER COMPONENTS THEY CLAIMED NEEDED TO BE REPLACED DUE TO THE AIR COMPRESSOR BEING REPLACED (I.E. DRYER, ETC.) FOR A MERE $1,600.00. I WAS NOT HAPPY SINCE THE VEHICLE HAD LOW MILEAGE AND I HAVE NEVER HAD A VEHICLE THAT HAD THE A/C FAIL AT SUCH A LOW MILEAGE. THE DEALERSHIP CONTACTED THE LOCAL ISUZU REP AND THEY REFUSED TO REPLACE THE COMPRESSOR AT NO COST. I FELT THAT SINCE THE CAR WAS SO NEW AND HAD SUCH LOW MILEAGE THAT THEY WOULD STAND BEHIND THEIR PRODUCT. NOT!!! THE LOCAL ISUZU REP EVEN WANTED ME TO PROVIDE SERVICE RECORDS (OIL CHANGES, ETC.) ON THE VEHICLE SO THEY COULD BE SURE I WAS MAINTAINING THE VEHICLE AS I SHOULD. I ASKED WHAT THAT HAS TO DO WITH THE AIR CONDITIONER. THEY REALLY HAD NO RESPONSE. I WENT TO THE DEALER TO PICK UP MY CAR TO TAKE TO ANOTHER REPAIR SHOP FOR ANOTHER OPINION AND AS I WAS PICKING UP THE CAR I WROTE ON THE WINDOWS WITH SHOE POLISH RIGHT IN FRONT OF THE SERVICE BAY. I WROTE "ISUZU DO NOT BUY ONE!" THE SERVICE MANAGER OF THE DEALERSHIP WAS STANDING OUT THERE AND SAW ME. I AGAIN EXPRESSED HOW MAD I WAS WITH ISUZU'S SORRY PRODUCT AND THE SERVICE MANAGER ASKED ME TO COME INTO HIS OFFICE. HE CALLED THE LOCAL ISUZU REP AND SPOKE WITH HIM BRIEFLY AND THEN ISUZU DECIDED THEY WOULD ONLY CHARGE ME $635.00 FOR THE A/C WORK. I WAS STILL NOT HAPPY BUT HAD THE WORK DONE ANYWAY. ISUZU DOES NOT STAND BEHIND THEIR PRODUCTS AND THE WARRANTY IS A JOKE! I FEEL THAT ISUZU SHOULD REFUND ME WHAT I PAID FOR THE A/C WORK SINCE IT WAS OBVIOUSLY A DEFECTIVE PART IN MY VEHICLE. *JB
WHILE IN THE MALL PARKING LOT CONSUMER WENT TO LOCK DOOR WITH THE REMOTE CONTROL AND HEARD ANOTHER DOOR LOCK. THEN, ANOTHER VEHICLE'S DOOR LOCK WENT OFF. EACH CONSUMER WAS ABLE TO LOCK THE DOOR, AND UNLOCK THE DOOR WITH THE KEYS AS WELL AS WITH THE REMOTE CONTROL. MANUFACTURER STATED THERE WAS NOTHING THAT COULD BE DONE.*AK
LOSS OF STEERING, CAR WENT INTO DITCHES WHEN BRAKES APPLIED. WHICH EVER FRONT WHEEL GRABBED WHEN BRAKES WERE APPLIED THE SUV WENT THAT DIRECTION. THEN BACK ON THE ROAD , ACROSS IT AND INTO A EMBANKMENT AND BACK ONTO THE ROAD. FINALLY ROLLING TO A STOP BECAUSE THE DRIVER WAS AFRAID TO RE-APPLY THE BRAKES. DRIVER INJURIES WERE TO HIS KNEES, BACK AND CHEST. THE DEFECTIVE PART WAS REPLACED AND THE DAMAGE TO THE SUV WAS FIXED BY OUR INSURANCE COMPANY WITH THE OK OF ISUZU. LEAVING THE CALL OF THE PART BEING DEFECTIVE TO THE INSURANCE COMPANY. THEY ARE NOW FIGHTING IT. *NM
VIBRATION AND SLOW LOSE OF BREAKING POWER. MY AXIOM HAS BEEN IN THE DEALER 3 TIMES THIS YEAR TI FIX A BAD VIBRATION WHILE BREAKING. TWICE THEY CLAIM THEY CANNOT REPLICATE THE PROBLEM BUT ONCE THEY ADMITTED THE ROTORS ARE WARPED. THE VEHICLE CONTINUES TO HAVE THE SAME PROBLEM EVEN AFTER THE DEALER "FIXED" IT. WITH THE VIBRATION IS A SLOW LOSE OF BRAKING POWER AND A SOFTENING OF THE PEDAL. AT TIMES THE BRAKES FADE AND IT REQUIRES PUSHING THE PEDAL TO THE FLOOR TO GET THE CAR TO STOP. I AM CONSERNED THAT THE VIBRATIONS WILL EVENTUALLY CAUSE THE TOTAL LOSE OF BRAKING POWER.
I BOUGHT MY CAR IN JULY 2004 THE TRANSMISSION KEPT SLIPPING AND I TOOK IT INTO THE DEALER AT LEAST 3 TIMES FINALLY IN NOV. 2004 THEY KEPT THE CAR AND THEY TOLD ME IT WAS THE MODE SWITCH WE PAID $400.00 TO HAVE THAT FIXED WE GOT THE CAR BACK AND AS WE WERE DRIVING HOME WE HAD THE SAME PROBLEM HAPPEN. SO WE TOOK IT BACK AND THEY TOLD ME THAT THE TRANSMISSION NEEDED TO BE SERVICED SO WE FORKED OUT ANOTHER $100.00 TO HAVE THE TRANSMISSION SERVICED. THAT DIDN'T WORK. THEY TOLD US THEY WOULD REIMBURSE THE $400.00 FOR THE MODE SWITCH WELL WE STILL HAVE NOT RECEIVED THE MONEY BACK YET. SO ONCE AGAIN I RETURNED THE CAR TO THE DEALER AND THIS TIME THEY REPLACED THE TRANSMISSION. THAT TOOK 3 WEEKS! I FINALLY GOT MY CAR BACK AND 1 MONTH LATER I HAD IT BACK IN THE SHOP FOR THE FRONT DIFFERENTIAL HAD GONE BAD AND THEY ARE REPLACING IT. ANOTHER 3 WEEKS. THE FIRST WEEK THEY DID NOT EVEN HAVE A LOANER CAR FOR ME SO I HAD TO FIND A RIDE. I HAVE NOT RECEIVED MY CAR BACK YET AND I'M NOT REALLY SURE ABOUT RATHER IT WILL BE FIXED OR NOT. MY BRAKES ALSO VIBRATE WHEN WE PUSH ON THEM TO STOP. THEY SAY THERE IS NOTHING WRONG WITH THEM. BUT READING ALL THE COMPLAINTS, I WONDER. NOW I'M CONCERNED FOR MY SAFETY AND FOR MY FAMILIES SAFETY. I REALLY LIKE IT BUT IT DOES NOT HAVE A VERY GOOD RECORD FOR HAVING ONLY 6 MONTHS AND IT HAS BEEN IN THE SHOP 2 OF THOSE MONTHS.*AK
1. 8,000 MILES TO CURRENT BRAKES INTERMITTENTLY FAIL WHEN TRAVELING AT 30+ MPH. WHEN THE BRAKES ARE DEPRESSED THE VEHICLE LUNGES FORWARD. 2. PASSENGER SIDE SEAT BELT INTERMITTENTLY ONLY ALLOWS RETRACTION REGARDLESS OF THE BRAKES ARE DEPRESSED OR NOT. 3. 46,539 MILES FUEL GAUGE SHOWS 1/2 TANK ONBOARD COMPUTER SHOWS LOW FUEL AND FUEL LIGHT ILLUMINATES. DEALER REPLACED FUEL PUMP ASSEMBLY. PROBLEM CORRECTED. 4. 57321 MILES INTERMITTENT SLUGGISH ACCELERATION (INTERMITTENT SINCE 20,000 MILES) COMBINED WITH INTERMITTENT INCORRECT TIMING SHIFT FROM 2ND TO 3RD GEAR. DEALER RELUCTANTLY REPLACED PISTON SEAL COVER UNDER DRIVE TRAIN WARRANTY. 2ND OPINION PRIVATE MECHANIC VERIFIED THE LEAKING SEAL. PROBLEM HAS WORSENED REMAINS UNRESOLVED AS OF 10/2/04. FRIEND PURCHASED SAME MAKE AND MODEL WITHIN 2 WEEKS OF MY PURCHASE BOTH FROM ROBBINS ISUZU, HUMBLE TEXAS AND HAS HAD THE EXACT SAME PROBLEMS ONLY HER BRAKING PROBLEM RESULTED IN AN ACCIDENT. ISUZU DEALERSHIP REFUSES TO ACKNOWLEDGE ANY PROBLEMS. *AK
VEHICLE SPUN OUT ON 2 OCCASIIONS ON WET ROAD DUE TO POOR TRACTION OF GOODYEAR INTEGRITY TIRES.*AK
WHILE DRIVING TO WORK I NOTICED THAT MY GAS NEEDLE WAS LOW WHICH I DEEMED FUNNY BECAUSE I HAD JUST FULLED THE SUV THE MORNING BEFORE, I THEN WHEN TO THE STATION TO GET GAS JUST TO CHECK AND I ONLY GOT $6.00 DOLLARS IN THE TANK AND ALSO THE COMPUTER SAID THAT I WAS 56 MILES FROM EMPTY. THE FRONT END SHAKES AT HIGHWAY SPEEDS, THE AIR CONDITIONER STOPPED WORKING, SPARKS COME FROM IT WHEN YOU TURN IT ON, THE BLOWER FAN JUST STOPPED WORKING, THE BRAKES MAKE A LOUD SOUND UPON BEING APPLIED, THE OUTSIDE TEMPERTURE INDICATOR DOES NOT WORK ANYMORE.*AK
ALSO HAVE LOUD CREAKING NOISE FROM UNDERNEATH THE FRONT SIDE OF VEHICLE WHEN TURNING LEFT, RIGHT, OR GOING OVER SMALL BUMPS. PROBLEM FIXED ONCE OUT OF 4 DEALERSHIPS THAT WERE TRIED. NOISE WENT AWAY AFTER SERVICE TECH TIGHTENED BOLTS CONNECTING THE CROSS BAR/BEAM TO THE 2 LONG TORQUE BARS THAT RUN DOWN THE LENGTH OF VEHICLE. AFTER 1 MONTH, PROBLEM CAME BACK, WAS FIXED AGAIN, AND THEN CAME BACK AGAIN. AFTER 4 REVOLUTIONS OF THIS, PROBLEM PERSISTS TODAY. VEHICLE'S FRAME FELT "TIGHTER" WHEN MAKING TURNS DURING THE PERIOD WHERE PROBLEM WAS FIXED AS COMPARED TO WHEN THE NOISE WAS PRESENT. THE LONGER THE NOISE EXISTS, THE "LOOSER" THE FRAME FEELS, AS WELL. ADDITIONALLY, A "TAR-LIKE SUBSTANCE" HAS BEEN SEEPING OUT OF ALL 4 DOORS SINCE THE SUMMER OF 2004. THE ISUZU DEALERSHIP WHERE I BOUGHT THE CAR NEW FROM SAYS THAT THEY ARE FAMILIAR WITH THE PROBLEM FROM MANY OTHER CUSTOMERS, THE SUBSTANCE IS USED TO SECURE A "VAPOR SEAL" INSIDE EACH DOOR PANEL, AND ISUZU WILL NOT WARRANTY THE CLEANING OR REPLACING OF IT. ESSENTIALLY EXACTLY LIKE TAR ITSELF, IT MELTS WHEN THE VEHICLE IS PARKED UNDER DIRECT SUN. DUE TO THE LARGE QUANTITY, IT BECOMES UNAVOIDABLE WHEN LOADING/UNLOADING PASSENGERS OR, IN OUR CASE, SMALL CHILDREN IN CAR SEATS. IT HAS RUINED THE CARPET, MANY OF OUR CLOTHES, AND GIVEN US GREAT HEARTBURN. WHY WON'T ISUZU WARRANTY THE CLEANING AND REPLACEMENT OF THIS FAULTY MATERIAL? MOST ALL MANUFACTURERS HAVE SOME TYPE OF VAPOR/WATER SEAL AND YOU WILL NOT FIND TAR LEAKING OUT OF THEIR VEHICLES. *NM
WHILE DRIVING AT ANY SPEED, THE VEHICLE INTERMITTENTLY STALLS OUT WITH OUT ANY WARNING. THIS CAUSES THE LOSS OF STEERING, AND BRAKE EQUIPMENT. THIS INCIDENT HAPPENED SIX TIMES IN THE LAST TWO WEEKS. THE DEALER AND THE MANUFACTURER HAVE BEEN NOTIFIED OF THE PROBLEM. *MR
WHILE APPLYING THE BRAKES VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED, AND REPLACED THEM. THREE MONTHS LATER, THE PROBLEM RECURRED, AND THE MECHANIC REPLACED THE BRAKE PADS AND THE ROTORS AGAIN. HOWEVER, THE PROBLEM REAPPEARED. *AK
WHILE DRIVING AT 25 MPH LEFT FRONT TIRE BLEW OUT, DRIVER LOST CONTROL AND HIT A GUARD RAIL. UPON IMPACT, NONE OF THE AIR BAGS DEPLOYED. GOODYEAR, SIZE P235/65R17, DOT# UNKNOWN. CONSUMER STATED THERE WAS NOT AN ISSUE WITH THE TIRE, BUT HIS SON RAN OVER SOMETHING AND BLEW THE TIRE. *AK
ISUZU AXIOM 2002. MY WIFE WAS TRYING TO MERGE ONTO JAMES RIVER FREEWAY IN SPRINGFIELD, MO FROM HWY 65 N. IT WAS RAINING BUT HER SPEED WAS LESS THAN 40 MPH. SHE ATTEMPTED TO ACCELERATE TO MERGE INTO THE TRAFFIC PATTERN AND THE SUV SPUN OUT OF CONTROL AND SENT US DOWN A BOULDER EMBEDDED EMBANKMENT OF ABOUT 30 FEET. THE SUV BOUNCED OVER THE BOULDERS AND CAME TO A REST AT THE BOTTOM OF THE INCLINE. FORTUNATELY WE WERE ABLE TO 4 WHEEL DRIVE OUT, TWO RUINED TIRES, AND THE FRONT BUMPER ASSEMBLY RIPPED FROM THE FRAME. MY COMPLAINT IS THIS: THERE WAS NO PRACTICAL REASON FOR THE SUV TO SPIN OUT OF CONTROL. THE SUV HAS ONLY 45,000 MILES ON IT. I THINK THERE IS TOO MUCH TORQUE FOR THE SUSPENSION SYSTEM. *LA
ON 10/17/03, I WAS DRIVING ON A WET ROAD WITH A SMALL HILL WHEN MY 2002 AXIOM SKIDDED, FIRST TO THE RIGHT, THEN ACROSS THE ROAD INTO THE PATH OF A CAR CAUSING A COLLISION. THERE WAS NO REASON FOR MY CAR TO GO INTO A SKID TRAVELING AT 25 MPH. ON 10/02/03, MY DEALER CHECKED A SCREECH IN THE LEFT FRONT WHEEL ONLY TO TELL ME IT WAS INCORRECT TIRE PRESSURE. UPON MY QUESTIONING HIM, HE DIDN'T KNOW WHAT THE CORRECT TIRE PRESSURE SHOULD BE. ON 9/17 I ALSO SKIDDED THE EXACT SAME WAY. IF I COULD PUT THESE 2 SKIDS ON TOP OF ONE ANOTHER, THEY WOULD MATCH PERFECTLY. *LA
ON 9/19/03, I WAS DRIVING ON A WET ROAD WITH A SMALL HILL WHEN MY 2002 ISUZU AXIOM SKIDDED, FIRST TO THE RIGHT, THEN ACROSS THE ROAD INTO THE ONCOMING TRAFFIC LANE. THERE WAS REALLY NO REASON FOR MY CAR TO SKID. I WAS TRAVELING ABOUT 25 MPH, THE SPEED LIMIT. FORTUNATELY, NO ONE ONE WAS COMING IN THE OPPOSITE DIRECTION AND I WAS ABLE TO RECOVER FROM THE SKID. ON 10/02/03, MY DEALER CHECKED A SCREECH IN THE LEFT FRONT WHEEL ONLY TO TELL ME IT WAS INCORRECT TIRE PRESSURE. UPON MY QUESTIONING HIM, HE DIDN'T EVEN KNOW WHAT THE CORRECT TIRE PRESSURE SHOULD BE. *LA
CAR VIBRATES AT HWY SPEEDS (USUALLY AROUND 70 MPH). HAVE HAD TIRES BALANCED 7 TIMES, TIRES REPLACED, FRONT BEARINGS REPACKED, ALIGNMENT ADJUSTED. PROBLEM STILL PERSISTS.*AK
WHILE DRIVING AT LOW SPEEDS, THE VEHICLE JERKED. THE CONSUMER APPLIED THE BRAKES, BUT THE VEHICLE ACCELERATED UNCONTROLLABLY. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *JB
THE ABS LIGHT CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO DEALER AND THEY DEALER REPLACED THE BEARINGS AND HUBS. WHILE TRAVELING AT NORMAL SPEED, THE DRIVER HIT A SLIGHT BUMP AND THE VEHICLE MADE A LOUD GRINDING NOISE AND JUMPED FORWARD. *AK DESCRIPTION OF ALL PROBLEMS ARE AS FOLLOWED: ABS SENSOR/HUB BEARING RIGHT SIDE, ABS GRINDING, CRACKED ARM REST, DOOR PANEL ARM REST CRACKED, THE ABS LIGHT CONTINUOUSLY STAYED ON, BROKEN CARGO COVER HOOKS, LEFT REAR COIL BOOT STUCK, HUB BEARING RIGHT SIDE, WEATHER STRIP TORN, EXTERIOR DOOR TRIM CHROME PEELING, BROKEN CARGO COVER HOLDERS, BROKEN LEFT REAR COIL BOOT STUCK, TORN WEATHER STRIP, FAULTY HOOD LOCK WOULD NOT OPEN, KNOCKING NOISE ON THE DRIVER'S SIDE ON RIGHT TURNS, THE FRONT WINDOWS WERE NOISY AT HIGHWAY SPEEDS, THE REAR BUMPER ON THE RIGHT SIDE WAS LOOSE, THE STEERING WHEEL RUBBED THE COLUMN WHEN TURNING, THE REMOTE DIDN'T ALWAYS OPEN THE DRIVER DOOR, THE SEAT DID NOT GIVE THE CONSUMER ENOUGH LEG ROOM, THE ASH TRAY WAS NOT PROPERLY FIT, THE BRAKES WOULD GRAB AND VIBRATE WHEN STOPPING AND RELEASING, THE FRONT END WAS BUMPY, WHEN THE CONSUMER WOULD TURN THE VEHICLE HE FELT HE COULD LOSE CONTROL, AT TIMES THE VEHICLE WOULD DISPLAY A FAST START AND ON OTHERS TIMES WOULD BE SLUGGLISH AND WOULD NOT TAKE OFF, THE TRANSMISSION DID NOT RESPOND FAST ENOUGH AND THE CONSUMER WOULD HAVE TO WAIT FOR PASSING GEARS TO ENGAGE, THE WINDSHIELD WOULD FOG ON THE OUTSIDE WHEN THE TEMPERATURE WAS COLDER ON THE INSIDE, THE DRIVER SIDE SPARK PLUG BOOT CLOSEST TO THE DRIVERS SIDE WAS DEFECTIVE AND DID NOT COME OUT WITH THE COIL, AND THE PASSENGER SEAT HANDLE WOULD FALL EACH TIME SOMEONE WOULD ATTEMPT TO GET IN THE VEHICLE. THE SERVICE DEALER WAS NOT ABLE TO DETERMINE EXACTLY WHERE THE KNOCKING NOISE WAS COMING FROM UNDER THE FRONT END ON RIGHT TURNS AND SUGGESTED THAT ISUZU SHOULD BE RESPONSIBLE. THE CONSUMER STATED THAT THE PURCHASE STICKER DISPLAYED 55% USA/CANADA PARTS CONTENT. *SC *JB
CONSUMER STATED WHILE DRIVING AT 50 MPH CONSUMER'S VEHICLE REARENDED ANOTHER VEHICLE. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK
TL*THE CONTACT OWNS A 2003 ISUZU AXIOM. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATES. THE CONTACT HAS TO APPLY MORE PRESSURE TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A DEALER ONCE, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 65,000 AND FAILURE MILEAGE WAS 8,000. UPDATED 05/06/08. *LJ THE CONSUMER STATED THE FAILURE HAPPENED WHEN BRAKING TO A STOP. AS THE CONSUMER WAS ABOUT TO STOP, THE ENGINE REVVED. THE CONSUMER CRASHED INTO A PARKED VEHICLE. UPDATED 05/06/08. *JB
2002 ISUZU AXIOM PURCHASED APRIL 2002....AFTER A FEW MONTHS, VEHICLE TAKEN BACK MANY TIMES FOR VIBRATIONS WHILE DRIVING AND THREE TIMES TO DATE FOR LEAKING GREASE FROM RIGHT FRONT WHEEL. SEPT 2002. RACK & PINION WAS FOUND DEFECTIVE AND WAS REPLACED. WHEELS WERE BALANCED MANY TIMES BY DEALER AND ALSO ALIGNED. REAR ROTORS WERE RESURFACED IN DEC 2002 AND FRONT ROTORS WERE REPLACED IN MARCH 2003. FRONT TIRES ARE WORN UNEVENLY, DEALER CANNOT EXPLAIN WHY. THESE ARE NEW TIRES THAT DEALER PUT ON VEHICLE IN OCT 2002 TO ELIMINATE VIBRATIONS. WHEELS WERE BALANCED AND ALIGNMENT DONE AGAIN LAST WEEK TO TRY TO RESOLVE PROBLEMS.(I PAID FOR THIS SERVICE) DEALER CANNOT IDENTIFY WHAT IS CAUSING PROBLEMS AND AT THIS TIME THEY REFUSE TO DO ANYTHING UNDER THE WARRANTY TO RECTIFY PROBLEMS OF VIBRATIONS. I NEED HELP PLEASE. I FEEL VERY UNSAFE DRIVING THIS VEHICLE ESPECIALLY MORE NOW SINCE FRONT TIRES ARE WORN UNEVENLY. DEALER TRIED ON MANY ATTEMPTS TO RESOLVE PROBLEMS AND STILL CANNOT FIX THE PROBLEMS. *JB
WHEN DRIVEN AT HIGHWAY SPEEDS, THE STEERING VIBRATED. THE DRIVESHAFT WAS REPLACED, AND THE PROBLEM STILL RECURRED. *AK WHEN THE VEHICLE WAS BACKED UP, A THUMP WAS FELT ON EVERY REVOLUTION ON THE DRIVERS SIDE. THE AXLES WERE REPLACED, BUT THE PROBLEM REMAINED THE SAME. THE CONSUMER FELT A LOSS OF CONTROL WITH THE VEHICLE ON TURNS, AND A SQUEAKING SOUND HAD COME FROM THE TIRES DUE TO PITTED ROTORS. *SCC *JB
WHEN THE VEHICLE WAS STOPPED AT SEVERAL STOP LIGHTS AND IN A PARKING LOT WITH THE BRAKES APPLIED, THE VEHICLE LUNGED FORWARD AND WOULD NOT STOP UNTIL I TURNED OFF THE IGNITION SWITCH. IT ALMOST CAUSED 3 COLLISIONS. THE VEHICLE WAS THEN TOWED TO THE DEALER (COURTESY ISUZU) WHERE WE BOUGHT IT. YOU CAN CALL ME AT 813-843-8238 (CELL) OR 813-654-7134 (HOME) OR CALL FRANK BROZNIK - SERVICE MGR. AT COURTESEY ISUZU 9204 ADAMO DR TAMPA FL. 33619. (813)626-4200. FRANK THINKS WATER HAS GOTTEN INTO THE ANTI-LOCK BRAKE ELECTRICAL BOARD AND CAUSED THIS PROBLEM. THIS CAR HAS NEVER BEEN SUBJECTED TO FLOOD OR OTHER EXTREME EXPOSURE TO WATER. IF THERE IS WATER IN THIS CIRCUIT, THE CIRCUIT WAS NOT PROTECTED ADEQUATELY. THE ANTI-LOCK BRAKE WARNING LIGHT NEVER SHOWED A PROBLEM AND ACCORDING TO FRANK, THE COMPUTER DIAGNOSTICS SHOWED NO DEFECT CODES. FRANK EXPERIENCED THE SAME PROBLEM WHEN HE TEST DROVE THIS VEHICLE. ISUZU IS TRYING TO BLAME GLAZING OF THE BRAKE PADS AND / OR DISCS. FRANK AGREES WITH ME THAT THE PROBLEM IS A SEVERE SAFETY ISSUE. *JB
VEHICLE ACCELERATED TO 90 MILES AND DID NOT STOP WITH BRAKES OR ON NEUTRAL, HAD TO BE PUT ON PARK TO STOP IT. IT HAPPENED TWICE AT 6,000 MILES AND 13,000 MILES. *JB
Data synced from NHTSA on Sep 8, 2026