NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Isuzu Axiom. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING 30 MPH, THE REAR LOWER AXLE BRACKET DETACHED FROM THE FRAME. THE CONTACT STATED THAT THE VEHICLE WAS WOBBLING AND THE SERVICE ENGINE AND AXLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 165,941.
MY 2002 ISUZU AXIOM TRANSMISSION STARTED SLIPPING WITHIN A WEEK I WAS AT A STOP SIGN I WENT TO TAKE OFF AND MY CAR WOULDN'T DRIVE IT WENT IN REVERSE BUT NOT FORWARD IF I HIT 'WINTER MODE' IT WILL BYPASS FIRST GEAR AND DRIVE IN SECOND AND THIRD BUT NOT IN FIRST.... ONCE I COME TO A STOP IT COMES OUT OF WINTER MODE AND THEN I HAVE TO SHUT THE CAR OFF AND RESTART IT AND PUT IT IN WINTER MODE ALL OVER AGAIN..... THIS TRANSMISSION NEEDS TO BE RECALLED AND FIXED FREE OF CHARGE...... THIS IS A COMMON ISSUE WITH THIS TRANSMISSION.. IT'S NOT FAIR TO CUSTOMERS WHO HAVE THIS SUV AND THESE COMMON ISSUES HAPPEN AND WHERE NOW RESPONSIBLE FOR FIXING IT... NOT FAIR MY SUV IS NOW JUST SITTING IN MY DRIVEWAY THEY DON'T MAKE THESE TRANSMISSIONS OR PARTS FOR THEM I'VE GONE TO ADVANCED I'VE LOOKED ONLINE IT WILL COST THOUSANDS OF DOLLARS FOR A NEW TRANSMISSION PLUS LABOR OR THE SIMPLE FIX IS A SOLENOID BUT GUESS WHAT YOU CANT FIND THE PART.... WE SHOULD NOT BE HELD RESPONSIBLE PLEASE HELP US FIX OUR SUV I LOVE MY SUV AND MISS DRIVING IT HELP US!!!!!! I NEED MY CAR TO WORK AND I'VE BEEN OUT OF WORK BC I HAVE NO VEHICLE PLEASE HELP... SINCERELY, A SINGLE MOM. *TR
MY 2002 ISUZU AXIOM HAS 47,000 GENTLE MILES ON IT AND THE TRANSMISSION BEGAN TO SLIP. WITHIN A WEEK OF THAT STARTING IT COMPLETELY STOPPED SHIFTING OUT OF 1ST GEAR. THIS IS A COMMONLY REPORTED ISSUE AND FROM WHAT MY MECHANIC HAS SAID 'IT'S JUST A POOR PIECE OF EQUIPMENT. '
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO PULL THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP, SENSOR, AND BRAKE LINE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 102,001.
I HAVE A 2002 ISUZU AXIOM WITH 84,000 MILES. THE TRANSMISSION IS SLIPPING. APPARENTLY THIS IS A DEFECT THAT MANY, MANY OWNERS ARE EXPERIENCING OR HAVE EXPERIENCED. THIS DEFECT NEEDS TO BE RECALLED AND FIXED BY THE MANUFACTURER NOT TO MENTION OTHER ISSUES WITH THE POWER WINDOWS, CHECK ENGINE LIGHTS, STARTER FAILING TO START RIGHT AWAY
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE ACCELETATING FROM A STOP AND DRIVING UP A SMALL INCLINE, THE VEHICLE STALLED AND THE CHECK ENGINE AND CHECK TRANSMISSION WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE HAD DIFFICULTY SHIFTING FROM FIRST AND SECOND GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED AS THE CONTACT WANTED A SECOND OPINION. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE DEALER FOR A RECALL REPAIR ON THE REAR SUSPENSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR SCHEDULED MAINTENANCE. THE MECHANIC INFORMED THE CONTACT THAT THE SUBFRAME WAS SEVERELY CORRODED AND FRACTURED IN THE REAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. UPDATED 4/5/2017 *JS
2002 ISUZU AXIOM. CONSUMER WRITES IN REGARDS TO VEHICLE FRAME CONNECTION TO THE REAR DRIVE RUSTED OFF AND CONSUMER STATES UNSATISFACTORY CUSTOMER SERVICE FROM COMPANY REPRESENTATIVE WITH NEGOTIATING VEHICLE FAIR MARKET VALUE. *SMD THE CONSUMER WAS INFORMED THE VEHICLE COULD NOT BE FIXED. *JB
TL*THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE ENGINE STALLED AND THE CHECK TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS UNABLE TO BE RESTARTED AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,330. UPDATED 4/13/15*CN
THERE'S A PROBLEM WITH THE IGNITION SWITCH...THE SWITCH IS BROKEN IT HAVE FORE PLAY BACK N FORTH...WHILE THE TRUCK IS IN RUNNING YOU CAN FOREPLAY WITH THE KEY BACK N FORTH...WHICH CAN CAUSE ACCIDENT....THE KEY CAN BE TURN TO POSITION 3 THE RADIO AND WINDOWS AND DON'T COMES ON....BUT TURN THE KEY BACK BETWEEN 2 POSITION THE ENGINE STILLS RUN AND THE RADIO COMES ON AND THE WINDOWS AND HEAT COMES ON.........IT HAVE A HEAVY HIT IN THE REAR SUSPENSION WHEN IT GOES IN POTHOLES ARE OVER A BUMP. *TR
PRIOR DAY BEFORE THE BRAKE, I HAD NOTICED A SWAYING/SWINGING IN REAR END OF MY CAR WHILE OUT RUNNING ERRANDS. I THOUGHT IT WAS JUST BAD ROAD OR I HAD CHANGED LANES NOT WELL. DIDN'T DRIVE IT THE NEXT DAY. SATURDAY MORNING I WAS ENROUTE TO PICKUP THE GRANDKIDS TO ATTEND A FREE KIDS HOME DEPOT WORKSHOP, I LEFT MY HOME AND TURNED 1 BLOCK LEFT TO TRAVEL THE ROUTE I NORMAL TAKE TO THEIR HOME. I GO UP A L HILL AND AFTER I CREST THE HILL I HEAR THIS LOUD CLANK NOISE. I THOUGHT THAT I HAD RUN OVER SOMETHING SO I PULL OVER AND CHECK THE REAR VIEW MIRROR, SAW NOTHING. I GOT OUT AND CIRCLED MY CAR AND AFTER COMING BACK AROUND, ON THE DRIVER REAR I NOTICED A BAR HANGING DOWN. SO I GET DOWN AND LOOK TO SEE THIS BAR RUNNING FROM WHAT APPEARED TO BE IN FRONT OF MY BACK REAR TIRE TO DANGLING DOWN FROM WHERE IT APPEARED TO BE BROKEN FROM CORROSION AND RUSTED FROM THE FRAME OF MY CAR. I WAS 3/4 BLOCKS FROM HOME SO I SLOWLY DROVE IT BACK TO MY HOUSE WHERE I HAVE NOT DRIVEN IT SINCE. I TOOK PHOTOS AND SHOWED IT TO MY MECHANIC AND HE ADVISED ME NOT TO DRIVE IT, THAT IT APPEARED THAT A STABILIZATION BAR HAD BROKEN IT THE CAR WAS NOT SAFE TO OPERATE. I LIVE IN IOWA AND BROUGHT THE CAR IN 2008. THEY DO SALT AND SAND THE STREET DURING THE WINTER MONTHS. I AM WRITING TO SEE OF WHAT ASSISTANCE I CAN RECEIVE TO REMEDY MY CURRENT SITUATION DUE TO THE RECALL INVOLVING SUSPENSION CORROSION. I DO THINK THAT I HAVE THE SEVER CASE WARRANTING ISUZU BUYING BACK MY CAR. I EAGERLY AWAIT A REPLY FROM YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE VIOLENTLY JERKED TO THE RIGHT, CAUSING THE STEERING TO BECOME INOPERABLE. ADDITIONALLY, WHILE AT A STOP THE CONTACT ATTEMPTED TO ACCELERATE AND THE REAR SUB FRAME BECAME DETACHED FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THE FUEL TANK CASE, THE REAR SUSPENSION, AND THE REAR SUB FRAME RUSTED AND DETERIORATION. THE PARTS HAD DETACHED CAUSING THE VEHICLE TO BE UNABLE TO BE DRIVEN. THE VEHICLE WAS PREVIOUSLY SERVICED FOR NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION) AND NHTSA CAMPAIGN ID NUMBER: 05V466000 (FUEL SYSTEM, GASOLINE).THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE SUSPENSION BEGAN JERKING VIOLENTLY AND EXHIBITED A LOUD NOISE, MAKING IT DIFFICULT TO DRIVE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION). THE VEHICLE WAS SCHEDULED FOR DIAGNOSIS AND HAD NOT YET BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. *TR
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL. THE VEHICLE WAS INSPECTED BY A PRIVATE MECHANIC, WHO ADVISED THE CONTACT THAT THE SUB FRAME WAS SEVERELY CORRODED. THE MANUFACTURER ADVISED THE CONTACT THAT NHTSA CAMPAIGN NUMBER: 10V436000 (SUSPENSION) WAS PREVIOUSLY PERFORMED ON THE VEHICLE HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000. UPDATED 2/11/14*CN
MY TRANSMISSION IS ALSO GIVEN ME ALOT OF PROBLEMS JUST LIKE OTHERS IVE SPOKEN WITH, I BOUGHT THIS VEHICLE EXPECTING 2 PUT SOME MONEY IN IT BUT NOT COUNTINUSLY FOR THE SAME MINOR PROBLEMS THE SUV ALSO GOES DEAD AT RED LIGHTS & STOP SIGNS WHY THEY CANT QUIET TELL & IT USES BRAKES LIKES CRAZY SO I WAS TOLD BY THE MEN @ THE SHOP TO WRITE SO THATS WHAT I DID HOPING IT WILL HELP ANYBODY ELSE IN THIS SITUATION! *TR
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC FOR ROUTINE INSPECTION, IT WAS DISCOVERED THAT THE REAR FRAME WAS SO SEVERELY CORRODED THAT THE VEHICLE COULD NOT BE REPAIRED. THE MECHANIC ADVISED THAT THE VEHICLE WAS NOT SAFE TO OPERATE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THE VEHICLE WAS BEING SERVICED BY A PRIVATE MECHANIC, TO HAVE TAIL PIPE REPLACED WHEN THE MECHANIC CONFIRMED THE BOTTOM CHASSIS WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOT CONTACTED REGARDING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 127,000.
BACKED UP INTO A POLE AT DUNKIN DOUGHNUTS- AT LESS THAN 5MPH , UPON INVESTIGATION FOUND THAT THE COMPLETE BUMPER ASSEMBLY WAS ROTTED , THERE WAS NO BUMPER REBAR OR VERY LITTLE OF IT LEFT, THIS A SAFETY HAZARD, IT SHOULD ALSO BE EXPANDED AS PART OF THE SUSPENSION RECALL ON THIS VEHICLES SHOULD ALSO INCLUDE 02-04 AXIOMS. I HAVE GONE TO NUMERIOUS SALVAGE YARDS & CALLED FOR A REAR BUMPER ASSEMBLY ONLY TO FIND OUT PLASTIC COVERS O.K. BUT THE REST ROTTED OUT. IN MY INCIDENT I TOOK OUT BUMPER COVER , REAR HATCH & GLASS , YOU WOULD EXPECT LESS DAMAGE AT THIS SLOW SPEED. THANK GOD THIS WAS NOT HIT FROM BEHIND FROM ANOTHER CAR. I WOULD RECOMEND AN INVESTIGATION OR EXPANSION OF THE CURRENT RECALL TO INCLUDE REAR BUMPER ASSEMBLY. *TR
I HAVE A 2002 ISUZU AXIOM. MY TRANSMISSION IS HAVING PROBLEMS FOR THE SECOND TIME. THE SERVO COVER HAS CAME OFF AND ALL THE FLUID IS LEAKING OUT. THERE ARE SEVERAL CASES OF PEOPLE REPORTING TRANSMISSIONS PROBLEMS AND FAILURES IN THIS VEHICLE. IT SEEMS THE ENTIRE TRANSMISSION SHOULD BE RECALLED. THESE ARE NOT CHEAP REPAIRS. THANK YOU. *TR
THE FRAME OF THE CAR HAS SIGNIFICANT RUST CORROSION. HOLES ARE DEVELOPING IN THE MAIN FRAME DIRECTLY UNDER SUSPENSION AND BODY MOUNTINGS. FRAME REPAIR IS LIKELY MORE THAN MARKET VALUE OF CAR.
TRANSMISSION FAILURE SLIPS IN AND OUT OF OVER DRIVE. *TR
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STARTED THE IGNITION AND WHEN SHIFTING INTO DRIVE, THE TRANSMISSION BEGAN TO JERK VIOLENTLY WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TRANSMISSION WAS REBUILT HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT MALFUNCTION. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
I PURCHASED A 2002 ISUZU AXIOM IN APRIL 2010, HAD IT CHECKED BY MY PERSONAL MECHANIC ON FEBRUARY 7TH TO BE TOLD THAT THE FRAME WAS ROTTED OUT. WE BROUGHT MY CAR TO CAPITAL LINCOLN MERCURY WHERE WE PURCHASED THE VEHICLE TO BE TOLD THERE WAS A RECALL ON IT. THEN WE BROUGHT IT TO HAVE PICTURES TAKEN AT [XXX] ON FEBRUARY 10TH, WHO WE WERE TOLD IS THE ISUZU REPRESENTATIVE IN OUR AREA. WE DIDN'T HEAR BACK FROM EITHER ISUZU OR WILLY'S SO THEN WE CONTACTED THEM AND WERE TOLD THAT THE PICTURES WERE BAD; THIS HAPPENED TWO OTHER TIMES AND WE'VE SPOKEN TO OUR CASE WORKER AT ISUZU ON FRIDAY TO BE TOLD THAT HE COULDN'T TELL US ANY INFORMATION ABOUT THE DECISION OR MY CAR WHATSOEVER. [XXX] IS OUR SERVICE DEPARTMENT MANAGER FROM [XXX] AND [XXX]WAS OUR CASE WORKER FROM ISUZU. WE ARE VERY FRUSTRATED WITH THE LACK OF HELP, AS WE HAVE HAD TO INITIATE EVERY SINGLE CONTACT WITH ISUZU AND THEIR REPRESENTATIVE. I AM ALSO STILL WITHOUT A VEHICLE, THAT I AM UNABLE TO DRIVE FOR SAFETY REASONS, WITH NO AID FROM ANYONE, IN RESPECT TO A LOANER VEHICLE OR ANY INFORMATION. VIN #- [XXX] MAKE- ISUZU MODEL- AXIOM YEAR- 2002 MILEAGE- 82,661 PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ISUZU AXIOM 2002 2WD WITH 141000 MILES. WITH 115000 MILES IN 2007 ALL OF THE SUDDEN TRANSMISSION FAILED AND LEFT ME IN THE MIDDLE OF THE TORRENTIAL RAIN WITH MY WIFE AND INFANT. WE COULDN'T NAVIGATE CAR TO THE SAFETY AND WE WERE IN THE MIDDLE LANE WHEN THAT HAPPENED. IT WAS A VERY SCARY MOMENT. I HAD TO REPLACE TRANSMISSION. I HAD INSTALLED NEW TRANSMISSION AS I DIDN'T WANT TO EXPERIENCE ANYTHING SIMILAR. NOW IT FAILED AGAIN. THERE IS SOMETHING VERY SUSPICIOUS ABOUT THIS TRANSMISSION IN THESE VEHICLES. I THINK SOMEBODY NEEDS TO ADDRESS THESE ISSUES. *TR
I BROUGHT MY CAR TO THE [XXX], WHICH IS THE REPRESENTATIVE FOR ISUZU IN MY AREA TO HAVE PICTURES TAKEN, AS A RESULT OF MY FRAME BEING ROTTEN AND FALLING UNDER THE RECALL. ON FEBRUARY 10TH THE FIRST PICTURES WERE TAKEN, WE WERE ASKED TO BRING IT BACK TWO ADDITIONAL TIMES BECAUSE ISUZU SAID THE PICTURES WERE NOT OF QUALITY, BUT THE WILLY'S SERVICE PERSON SHOWED THEM TO US AND STATED HIMSELF THAT THEY COULDN'T UNDERSTAND WHAT THE PROBLEM WAS. AFTER OVER THREE WEEKS, WE'VE CALLED AND BEEN ABLE TO GET NO INFORMATION FROM OUR CASE WORKER, [XXX]. WE WERE TOLD THAT WE REMAINED IN OUR SPOT IN THE LINE OF RECALLS, SO CAN'T UNDERSTAND WHY AFTER 5 DAYS OF HAVING COMPREHENDIBLE PHOTOS, NO INFORMATION CAN BE GIVEN. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
KEY GETS STUCK IN THE IGNITION. I WAS ABLE TO WIGGLE IT LOOSE FOR SEVERAL MONTHS ... BUT IT GOT PROGRESSIVELY WORSE ... THUS I NOW HAVE TO LEAVE THE KEY IN THE IGNITION. TALKED TO ISUZU DEALER AND THEY SAID TO FIX IT IF IT WAS ONLY THE SHIFTER THAT BECAME MISALIGNED WOULD COST $100 OR WORSE CASE IT COULD COST AS MUCH AS $500. *TR
TL*THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A RECALL REPAIR UNDER NHTSA CAMPAIGN ID 03V113000 (STRUCTURE); HOWEVER, THE REMEDY DID NOT CORRECT THE DEFECTIVE FRAME WHICH WAS COMPLETELY COVERED WITH RUST AND CORRODED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 56,000.
DRIVING MY 2002 ISUZU AXIOM NORMALLY TO WORK. I PARKED IN A DOWNTOWN PARKING GARAGE AND WAS INSTRUCTED TO PARK ON THE 4TH FLOOR. MY CAR HAD GREAT DIFFICULTY CLIMBING THE RAMPS AND FINALLY STOPPED CLIMBING AT THE 3RD FLOOR. I LEFT MY CAR ALL DAY AND DROVE HOME AFTER WORK, TAKING ALL SURFACE STREETS AND AVOIDING HILLS. THE NEXT DAY I CAREFULLY DROVE TO MY MECHANICS SHOP AND(THEN THE CHECK TRANS & CHECK ENG LIGHTS CAME ON) WAS TOLD THE TRANSMISSION NEEDS REPLACING OR REBUILDING. I CAREFULLY DROVE TO A TRANSMISSION SHOP AND AM HAVING THE TRANSMISSION REBUILT AT AN OUT OF POCKET EXPENSE OF ROUGHLY $3,300. FORTUNATELY THIS ALL HAPPENED WHILE I WAS DRIVING, AS IT IS NORMALLY THE FAMILY CAR DRIVEN BY WIFE. SO BASICALLY THE TRANSMISSION SUDDENLY FAILED WITHOUT WARNING, THERE ARE NO LEAKS OR SMOKE OR SMELL. AND THE WARNING LIGHT CAME ON AFTER IT WAS TOO LATE. WE DID TAKE OUR CAR TO THE DEALER FOR ITS LAST TRANS SERVICE AND HAD APPOINTMENT TO GET A TRANS SERVICE 3 DAYS AFTER IT FAILED! *TR
DURING A NON RELATED SERVICE INSPECTION, THE MECHANIC AT A LOCAL DEALERSHIP POINTED OUT THAT THE FRAME OF MY 2002 ISUZU AXIOM WAS CORRODED SEVERELY ENOUGH THAT HE BELIEVED IT TO BE A SAFETY ISSUE MAKING THE VEHICLE UNSAFE TO DRIVE. (AND THEREFORE WOULD NOT RECOMMEND PERFORMING THE ORIGINALLY REQUESTED SERVICE REPAIRS). THE FRAME HAS HUGE HOLES AROUND THE REAR AXLE CONNECTING ROD, AS WELL AS LONG CORROSION RELATED SPLITS IN THE FRAME IN THE AREA WHERE IT CROSSES OVER THE REAR AXLE ASSEMBLY. AS I NOW UNDERSTAND, THIS VEHICLE WAS DESIGNED UTILIZING THE ISUZU RODEO MODEL FRAME, WHICH HAS A HISTORY OF THE SAME PROBLEMS. MY CAR HAS A LITTLE OVER 109,000 MILES, AND IS IN VERY GOOD CONDITION OTHERWISE...BODY, INTERIOR, ETC. PRELIMINARY ASSESSMENTS INDICATE THE NEEDED REPAIRS TO THE FRAME WOULD BE MORE THAN THE VEHICLES VALUE . I HAVE TAKEN PICTURES OF SOME OF THE MENTIONED AREAS, AND UNFORTUNATELY AGREE WITH THE DEALERSHIP, THAT I AM NOW STUCK WITH A CAR WITH DESIGN DEFICIENCIES, MAKING IT UNSAFE TO DRIVE. *TR
CAR HAS 89,000 MILES ON IT AND HAD TO GET TRANSMISSION REBUILT. OBVIOUSLY A COMMON COMPLAINT AMONG OWNERS. $2500 LATER AND IT STILL DOESN'T DRIVE RIGHT. *TR
I OWN A 2002 ISUZU AXIOM AS OF APRIL 2009 AND I AM HAVING ALL TYPE OF PROBLEMS SUCH AS:MY GAS METER IS NOT WORKING TOOK IT TO A MECHANIC HE FIXED THE GAS TANK AND IN ABOUT ONE MONTH IT STOP WORKING AGAIN, THE ABS LIGHT STAYS ON,THE IGNITION KEEP OVER TURNING AS YOU TURN ON THE VEHICLE,THE TRUCK LEAKS WHEN IT RAINS,THE BRAKES LOCKS AND MAKE ME SLIDE WHEN STOPPING. THE MECHANIC TRIED TO FIX ALL SAID PROBLEMS AND WITH IN A MONTHS TIME THE PROBLEM COMES BACK. *TR
TOTALLY RUSTED FRAME AND SUSPENSIONS, FAILED STATE OF MAINE INSPECTION 7/27/10 , NOT DRIVABLE/ COMPONENTS FALLING OFF. 2002 AXIOM ISUZU. *TR
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE THE VEHICLE WAS BEING SERVICED FOR AN UNRELATED REPAIR, THE CONTACT WAS ADVISED THAT THE ENTIRE FRAME WAS SEVERELY RUSTED AND THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE WHERE IT WAS PARKED UNTIL REPAIRS. THE MANUFACTURER ADVISED HIM THAT THE VEHICLE WAS NOT UNDER WARRANTY, BUT NHTSA WAS INVESTIGATING THE FAILURE FOR THOSE CONSUMERS IN THE NEW ENGLAND STATES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 73,195. UPDATED 10/01/2010. *LJ UPDATED 10/04/10*JB
I GET MY ISUZU AXIOM 2002 IN APRIL OF 2009 AND NOW FOR THE PAST FEW DAYS EVERYTIME I PUT MY CAR ON DRIVE IT WOULD MAKE A LOUD NOISE AND WHEN I PUT IT ON PARK.EVERYTHING HAS BEEN DONE TO MY CAR BUT NOW THE TRANSMISSION FEELS LIKE ITS ALWAYS ON NEUTRAL AND OTHER PEOPLE WITH THE SAME CAR TELL ME THEY HAVE THE SAME TRANSMISSION PROBLEM WHAT CAN I DO TO GET THIS FIX... *TR
WHILE DRIVING OUR 2002 ISUZU AXIOM WITH ONLY 76,000 MILES. THE DRIVERS SIDE REAR AXLE BRACKET DETACHED FROM THE FRAME CAUSING US TO LOOSE CONTROL OF THE VEHICLE. FORTUNATELY, THE VEHICLE CAME TO REST WITHOUT HITTING ANYTHING. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE THEY PRODUCED AN ESTIMATE OF 7600. FOR REPAIRS TO THE FRAME. THE FRAME APPEARS TO HAVE RUSTED FROM THE INSIDE & WAS NOT EVIDENT UNTIL IT BROKE AWAY. *TR
NOTICED A SEVERE DRAG ON MY 2002 ISUZU AXIOM WHEN GOING DOWN HILL. I TOOK INTO REPAIR SHOP ONLY TO FIND OUT THE FRAME WAS COMPLETELY RUSTED OUT BY THE REAR STABILIZE ON DRIVERS SIDE. I GUESS THE TWIST ON REAR AXLE WAS APPLYING PULL ON THE EMERGENCY BRAKE CABLE CAUSING THE DRAG. THANK GOD IT DIDN'T BREAK WHILE MY FAMILY WAS DRIVING. CAR HAS BEEN GARAGE KEPT AND ONLY HAS 72000 MILES. ( WE ARE THE ORIGINAL OWNER'S). *TR
I AM FILING THIS COMPLAINT ON BEHALF OF MYSELF AND OTHER FELLOW ISUZU OWNERS. ON FRIDAY, JUNE, 16TH AROUND 9:30AM: I HAD MY DRIVER SIDE REAR TRACTION CONTROL BAR FALL OFF MY FRAME. THIS IS THE SAME ISSUE MENTIONED HERE: NHTSA ACTION NUMBER : EA09018. MY VEHICLE WAS MADE IN FEBRUARY OF 2001 AND PURCHASED DECEMBER OF THAT YEAR. ALTHOUGH IT IS 9 YEARS OLD MY FRAME SHOULD HAVE NOT RUSTED AS BADLY AS IT HAS. THIS IS A MAJOR SAFETY ISSUE AND I AM OUT A VEHICLE BECAUSE OF ISUZU'S MANUFACTURING ISSUES. THEY CONVENIENTLY LEFT THE US MARKET AND NOW I KNOW WHY. THOSE OF US WHO BOUGHT THESE FLAWED VEHICLES SHOULD BE RE-IMBURSED SOMEHOW. *TR
TRANSMISSION FAILED ON 2002 ISUZU AXIOM WITH ONLY 80K MILES. *TR
TL*THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE UNDERCARRIAGE OF THE VEHICLE HAD BECOME RUSTED TO THE POINT WHERE THE CHASSIS AND DIFFERENTIAL MADE THE VEHICLE UNDRIVEABLE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS ADVISED TO CALL THE MANUFACTURER. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 66,405.
TRANSMISSION WENT OUT. ALL OF A SUDDEN WOULDN'T GO INTO GEAR. HAS A LITTLE OVER 100,000 MILES. HAVEN'T HAD FIXED YET. HAVING TROUBLE FINDING A MECHANIC TO WORK ON IT. APPARENTLY THIS IS A COMMON THING WITH THIS CAR. RESEARCHED ON-LINE AND LOTS OF POSTING SAME PROBLEM. ONE PERSON SUGGESTED MAKING A COMPLAINT SO THAT MAYBE IT WOULD BE RECALLED. *TR
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN UNUSUAL SCRAPING NOISE. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND NOTICED THAT THE FRAME ABOVE THE DRIVERS SIDE REAR TIRE WAS COVERED WITH RUST AND CORRODED. HE ALSO NOTICED THAT THE FRAME AROUND THE FUEL TANK WAS ALSO COVERED WITH RUST. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC BUT NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 103,000.
2002 ISUZU AXIOM DOES NOT SHIFT. HAVE REPORTED THIS NUMEROUS TIMES TO ISUZU SERVICE PROVIDER AS CAR STILL UNDER WARRANTY (NOT YET 120K). THEY KEEP ADJUSTING IT INSTEAD OF REPLACING IT. EVEN AFTER EACH DEALER ATTEMPT TO MAKE ADJUSTMENTS, THIS VEHICLE, UPON ACCELERATION FROM A STOP OR NEAR STOP, STRAINS WHEN GOING INTO SECOND GEAR, GOES NOWHERE, THEN CLUNKS LOUDLY & LUNGES DRAMATICALLY FORWARD AT A VERY RAPID SPEED. IT SCARES ME BUT I HAVE NO OTHER TRANSPORTATION. ON MY LAST FAMILY TRIP (4/8/10), I THOUGHT I WAS GOING TO GET KILLED AS THE CAR SUDDENLY REFUSED TO SHIFT AND GO UPHILL IN DC ON THE INTERSTATE WHILE IN HEAVY HIGH-SPEED TRAFFIC!!! I HOPE THIS SUV DOES NOT KILL MY FAMILY AND ME. THIS VEHICLE IS DANGEROUS!!! *TR
I HAVE A 2002 ISUZU AXIOM MILEAGE 101,000.. WHILE DRIVING I HIT A POT HOLE - THE FAMILY HEARD A WEIRD SOUND. WE PULLED OVER AND NOTICED THE PASSENGER REAR CONTROL ARM HAD BROKEN AWAY FROM THE FRAME. I TOOK THE VEHICLE TO A WELDING SHOP TO HAVE IT REPAIRED. THE WELDING SHOP CALLED ME AFTER PUTTING THE VEHICLE IN THE AIR THAT THE FRAME WAS TOTALLY ROTTED AWAY.. SOME PLACES OF THE FRAME YOU CAN PUT YOUR HAND THRU THE BOTTOM AND SOME PLACES THRU THE TOP OF THE FRAME. THERE ARE OTHER PLACES THAT CAN NOT BE REPAIRED DO TO SIDE ROT OF THE FRAME.. THE WELD SHOP INFORMED ME THE AXIOM CAN NOT BE REPAIRED AND CAN NOT PASS INSPECTION. I LOOKED ON LINE AND FOUND THE ODI REPORTS OF SIMILAR PROBLEMS - SO HERE IS MY REPORT. THE REST OF THE AXIOM IS PERFECT NO RUST ON THE BODY AND ENGINE RUNS PERFECT. AT THIS TIME THE VEHICLE HAS A INSURANCE VALUE OF $6,700 PER AN INSURANCE ADJUSTOR, BUT INSURANCE WONT COVER IT. SO IM OUT A VEHICLE THANKS TO A COMPANY USING INFERIOR METAL FOR A FRAME. THANK GOD I WASN'T DRIVING FAST AND DIDN'T HAVE A SERIOUS ACCIDENT THAT CAUSED THE LIFE OF A FAMILY MEMBER OR SOMEONE ELSE. *TR
2002 ISUZU AXIOM TRANSMISSION FAILURE. WHEN SHIFTING FROM 1ST TO 2ND GEAR TRANSMISSION GETS STUCK AND CANNOT GO FASTER THAN 20 MPH. AXIOM TRANSMISSION ARE NEAR IMPOSSIBLE TO FIND AND WHEN ONE IS LOCATED IT COSTS 3,000 TO HAVE INSTALLED. *TR
I HAVE A 2002 ISUZU AXIOM WITH 84,000 MILES. THE TRANSMISSION IS SLIPPING. APPARENTLY THIS IS A DEFECT THAT MANY, MANY OWNERS ARE EXPERIENCING OR HAVE EXPERIENCED. THIS DEFECT NEEDS TO BE RECALLED AND FIXED BY THE MANUFACTURER. THE SECOND ISSUE IS THE BUTTONS ON THE RADIO/HEATING AND COOLING UNIT FALLS OUT. THIS TOO NEEDS TO BE RECALLED AND FIXED BY THE MANUFACTURER. *TR
I AM THE ORIGINAL OWNER OF A 2002 ISUZU AXIOM WITH 100,000 MILES ON IT AND IT IS STILL COVERED BY A POWERTRAIN WARRANTY. I AM READING NUMEROUS COMPLAINTS FROM OTHER 2002 AXIOM OWNERS ABOUT HOW THE AXIOM FRAME CAN RUST, ALONG WITH THE REAR TRACTION CONTROL BAR, AND THE REAR TRACTION CONTROL BAR CAN BREAK LOOSE, CAUSING THE VEHICLE TO LOCK UP AND SPIN AROUND IN A CIRCLE. THIS IS AN EXTREMELY DANGEROUS LIFE SAFETY HAZARD. WORSE, THE TYPICAL CONSUMER WILL NOT KNOW HOW TO DETECT THIS PROBLEM UNTIL IT IS TOO LATE. I CALLED AND DISCUSSED THIS WITH A NHTSA REP AND SUPERVISOR TODAY, AND COULD NOT GET THEM TO PROMISE TO HAVE THIS ISSUE EVALUATED BY THE SAFETY ENGINEERS, EVEN THOUGH BEFORE MY COMPLAINT, THERE WERE ALREADY 10 COMPLAINTS FILED BY PEOPLE WHO HAVE EXPERIENCED THIS PROBLEM. IT APPEARS THAT ISUZU IS DOING NOTHING ABOUT THIS DANGEROUS PROBLEM. I AM ASKING THAT NHTSA TAKE SOME ACTION TO PROTECT THE LIVES OF ISUZU AXIOM OWNERS, BY CONTACTING ISUZU AND DEMANDING A RECALL OF ALL AFFECTED VEHICLES. ACCORDING TO POSTINGS ON THE EDMUNDS.COM AXIOM FORUM, THIS PROBLEM IS FAIRLY COMMON ON 2002 AXIOMS, BUT MAY AFFECT OTHER AXIOMS AND OTHER ISUZU MODELS, SUCH AS TROOPERS OR RODEOS. BEING AN ENGINEER MYSELF, MY GUESS IS THAT THERE WAS NO OR INADEQUATE CORROSION PROTECTION APPLIED AT THE FACTORY THAT IS CAUSING A PREMATURE FAILURE OF THE FRAME WHERE THE REAR TRACTION CONTROL BAR IS ATTACHED. YOUR PROMPT ATTENTION TO THIS PROBLEM COULD SAVE LIVES, EVEN MINE. PLEASE DO SOMETHING ABOUT THIS ISSUE BEFORE SOMEONE GETS KILLED OR INJURED. *TR
NOTICED MY STEERING WHEEL WAS PULLING TO THE RIGHT THIS PAST MONDAY. I THOUGHT ONE OF MY TIRES WAS LOW. I CHECKED AND THAT WAS NOT THE CASE. I CONTINUED GOING ABOUT MY ERRANDS THINKING THE ALIGNMENT MUST BE OFF. I STARTED HEARING CREAKING SOUNDS AND BUMPS WHEN I CAME TO STOPS. WHEN I WAS PULLING OUT OF A PARKING LOT SOMETHING SNAPPED UNDERNEATH THE VEHICLE. I CALLED AAA AND HAD MY CAR TOWED TO MY MECHANIC WHO TOLD ME THE REAR TRAILING ARM/TRACTION ARM CONNECTED TO THE AXLE AND FRAME HAD RUSTED OFF, AND THAT THE FRAME ITSELF WAS IN BAD SHAPE. HE HAD SAID THAT THIS WAS HIGHLY UNUSUAL FOR A 2002 MODEL AND THAT IT WAS NOT FIXABLE. *TR
I RECENTLY BOUGHT A USED 2002 ISUZU AXIOM (JANUARY 2010) AND THE TRANSMISSION HAS ALREADY GONE OUT. I WAS RIDING DOWN THE ROAD AND IT JUST WENT OUT. I AM THE SECOND OWNER FOR THIS AUTOMOBILE AND I DON'T UNDERSTAND WHY THE TRANSMISSION IS ALREADY GONE. FROM DOING MY RESEARCH I AM NOT THE ONLY ONE HAVING THIS PROBLEM THERE ARE HUNDREDS OF OTHERS. *TR
TRANSMISSION WOULD NOT SHIFT PROPERLY. TRANSMISSION WAS REBUILT.TRANSMISSION HAS AGAIN FAILED AT 187000 MILES. IT WILL NOT GO INTO REVERSE.TRANSMISSION WAS DILIGENTLY MAINTAINED WITH FILTER AND FLUID CHANGES. *TR
2002 ISUZU AXIOM BEGAN RATTLING AND SHAKING BACK AND FORTH WHILE I WAS ON A MAJOR ROADWAY. I HEARD A HORRIBLE SOUND, BUT WAS ABLE TO GET INTO A PARKING LOT. I HAD IT TOWED, AND WAS TOLD BY MY MECHANIC THAT THE WHOLE FRAME HAS RUSTED AND ROTTED OUT, ALONG WITH THE WHOLE LEFT TRAILING ARM. HE STATED, "I'VE NEVER SEEN ANYTHING LIKE IT, AND YOU'RE LUCKY YOU WEREN'T KILLED." I CALLED ISUZU, AND THE REPRESENTATIVE STATED THIS ROT AND RUST IS CAUSED BY SALT ON OUR ROADWAYS IN MASSACHUSETTS!! *TR
Data synced from NHTSA on Sep 8, 2026