There are 25 owner-reported engine complaints for the 2017 Jaguar F-PACEin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
60,000 miles, the head gasket blew in traffic. Jaguar dealer quotes $35,000 to replace engine. This is not acceptable for a car of this price. I have been victimized by defective parts in our 2017 Jaguar F-Pace. These parts and repairs and associated costs should have been covered under warranty and recall. These catastrophic failures/repairs were due to known defective parts (clam shell "y" pipe, and outlet pipes). JLR Service Departments have been aware of these defects as published in their annual Service Department "Technical Bulletin" (2018). JLR has justified exhorbant repair costs, blaming the car owner rather than taking responsibility for manufacture defect. Parts were re-designed specifically because of these known defects. With no warning of over-heating, my F-Pace reached "Critical Failure", requiring Tow service. I specifically asked the JLG Service manager what caused this at 60,000 miles and the above was his explanation. I said this is a factory defect. His response was "It is absolutely a factory defect, but good luck getting Jaguar to admit to it." He then gave me Jaguar USA's number to report the issue and I am awaiting their response. This is a trend in this model and there is a class action being formed in response.
Error Message: While driving at speeds of 60-65 miles per hour, a coolant leak occurs, resulting in a loss of engine power and reduced control over the vehicle, endangering myself and surrounding commuters. The local dealership inspected the car, but Jaguar Land Rover North America, LLC refused to authorize the necessary repairs, despite being provided with their Technical Service Bulletin (TSB) Reference: JTB00602 (or JTB00602v2 for later revisions). This is a known issue with the vehicle, which the company is aware of due to several lawsuits. I have already incurred costs for some repairs to make the car safe to operate, but the dealer has informed me that additional work is required.
My 2017 Jaguar F-Pace S (3.0L supercharged V6) experienced a sudden water-pump failure that led to overheating, loss of oil pressure, timing-chain slack, and complete engine failure. The failure began with the water pump, which caused coolant loss and intermittent overheating that was not accurately reflected on the dashboard temperature gauge. As the water pump deteriorated, the hydraulic timing-chain tensioners lost pressure, allowing the chain to slacken and eventually jump. This caused catastrophic internal engine damage, including piston-valve contact and metal contamination, requiring a full engine replacement. This sequence — water pump failure → overheating → timing-chain tensioner collapse → engine destruction — is known to occur on Jaguar’s 3.0L supercharged V6 engines. Multiple owners have reported similar symptoms (water pump failures, chain rattle, chain slack, engine ticking, and full failure). Jaguar’s own Technical Topics documents acknowledge timing-chain slack due to tensioner issues on these engines. This is a safety defect because the engine can shut down suddenly while driving, which puts the driver and others at risk. My engine failed unexpectedly, without sufficient warning on the instrument cluster, creating a dangerous situation. I request that NHTSA investigate this defect pattern to determine whether a recall or manufacturer action is necessary to prevent further engine failures and safety risks.
our F-Pace had 120,000 miles. Worked great, very reliable, but then out of nowhere while driving the car the low coolant light came on and with in a minute the engine shut down and the car was dead. I had all I could do to get the car off the interstate with traffic behind me going 70mph. I am very lucky that I was not slammed into from behind as the car literally lost all power. I got it to the side of road with steam blowing out the engine. I called 911 and the fire department came and the police. The vehicle was then towed to the Brentwood, TN Jaguar dealer and they confirmed for $250 service fee that the engine was blown up. The Y Pipe cracked and all the coolant blew out and the engine overheated and was destroyed. They said the fix was $23-$25,000 for a new motor. Throw much research on the Jaguar forums online it is a well documented problem on the 2017 F-Paces that the Y pipe cracks leading to a discharge of the coolant leading to engine failure. It is also known that Jaguar fixed this problem on the 2018 forward models. Leaving owners of the 2017 F-Pace to literally be at the risk of engine failure at any moment. There was barely enough time for me to get the car off the road while coasting with a dead engine and limited power steering. This needs to be recall and Jaguar should be compensating those who have incurred loss. We had to sell the car to a wholesaler for $2500 because the car was worth less than the new engine cost would be to fix it.
Oil leaking from turbo charger into exhaust.
The contact owns a 2017 Jaguar F-Pace. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the low engine coolant level warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The dealer was contacted and notified of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.
Overheating engine. Was driving and all of a sudden with no warning the temperature gauge went up to hot and engine was overheating. I was told by the dealer that my engine is gone and it was going to cost me $5,000 just to break the engine down and just diagnosed the problem.
I am writing to file a formal complaint against Carvana regarding the purchase of a 2017 Jaguar F-Pace. Despite driving less than 4189 miles, the vehicle requires extensive repairs costing $8,600.00 before taxes, with additional maintenance costs of $1,400.00. Carvana misrepresented the vehicle's condition, failing to disclose multiple engine and coolant leaks, which were discovered after purchase. They also did not inform me that an extended warranty was not available for the vehicle, and neglected to provide a copy of their inspection report details. The remaining vehicle loan is $28,000.00. Upon contacting Carvana about these issues, they stated that the car was outside the return window and refused further assistance. The repairs needed were massive and consistent with pre-existing conditions, indicating that Carvana neglected to perform adequate maintenance or disclose the damage. I am a remote worker and only travel to take my children to and from school daily. Despite this limited use, the vehicle has incurred significant damage, including massive oil and coolant leaks, posing a risk of injury to myself and my children, as well as the potential for explosion due to the extent of the leaks. Carvana's failure to disclose the vehicle inspection report at the time of purchase was a deceptive practice that concealed preexisting mechanical failures. This deceptive behavior placed me along with 4 minor children at risk of injury and a potentially catastrophic auto engine explosion or fire due to the extent of the leaks. Please investigate this known coolant leak issue that extends to oil engine issue it's many other owners are experiencing the same issue. This is why Carvana fails to offer extended warranty on purchase. This is a known issue impacting many other 2017 jaguar fpaces around or at same mileage mark. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving my vehicle, the low coolant level light came on the dashboard, so I went to AutoZone to purchase a jug of coolant fluid. On my way home, the low coolant level warning remained active, and as soon as I arrived in my driveway, the engine overheating light illuminated. I promptly turned off the vehicle and it remained stationary for a week before I had it towed to the dealership to determine the underlying cause of the coolant leak. A representative from the dealership informed me that the diagnostic fee would be $390 in order to determine the root cause of the coolant leak. Shocked by the high cost, I contacted the service manager who had mentioned the fee to the representative. He called me to let me know that he was aware I had reached out to the “higher-ups” about the fee. The next day, he clearly retaliated by instructing his co-worker a skilled Jaguar mechanic to take their time diagnosing my coolant leak in order to ensure I would pay his intended price. He called with a smug tone, as if to say "I told you so", and informed me that the price tag to fix my problem is $1300. He then asked if I wanted to proceed with the repairs, to which I replied absolutely not. I stated that I would reach out to the GM. If it took a skilled Jaguar mechanic two hours to determine that my coolant leak was caused by a thermostat housing, why should I feel confident that he can complete the repairs? I have seen a lot of posts on Jaguar forums about coolant leaks that should have been addressed as part of recalls. All 2017 Jaguars seem to have this issue. A quick internet search confirmed that this problem is widely recognized, leading Jaguar to change the defective parts and release a service bulletin addressing it. Despite being well aware of the problem, Jaguar is unwilling to fix it but want customers to pays for their faulty design.
I have experienced issues of unintended acceleration, randomly ,over the years of my ownership. The latest incident was the most hazardous, causing damage to my vehicle, and lack of confidence for my safety.
This car had about 27, 950 miles on it! While driving the low coolant light came on. Stopped at once and checked the coolant level. I was only slightly low. Added more coolant and light went out, this was about one week ago, 3/3/2024. The next day after two miles, low coolant light. Again added more coolant. The next day after a few miles, the car smelled of oil or something unusual, a burning smell, as my wife was driving it, no warning lights this time, this happened while stopped at a stop light. Suddenly the entire front of the car was covered with smoke! My wife said she thought the car was on fire. She pulled into a parking lot and stopped the car. The smoke subsided and she called me. The car did not appear to be overheated and the temperature gauge was normal. Adding more coolant temporally solved the issue. I have taken the car into the Jaguar dealer and they immediately knew what the problem was, seems that ALL 2017 JAGUARS have this problem. An internet search verified the problem is so well know that Jaguar changed the defective parts and issued a service bulletin addressing this problem, BUT even though our car is well within the warranty mileage, the Jaguar dealers said that I would have to pay in excess of $3600 to get our car repaired! This is outrages! the car is not safe to drive and Jaguar is well aware of the problem, yet they refuse to correct it unless the customer pays for Jaguar's faulty design!!
On [XXX] I stopped at a local gas station to refuel. Immediately after leaving the gas station I heard a loud noise and the car went into limp mode. All the warning light were illuminated and lots of white smoke poured out of tailpipes. The diagnosis was that the turbo had filled with oil destroying both the turbo and motor. Total repair costs were close to $17,000 for remanufactured turbo and motor. This seems to be the exact same issue others have noted. There are class action law suits in the UK, Australia and the US for dpf failure leading to engine and turbo failure. Car has 95,000 miles on it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Timing chain stretched which caused engine to seize and fail at 80,000 miles. Engines replaced along with new timing, chains and belts. Two months later, the turbo seized and failed. Turbo had to be replaced. This is a known problem with jaguar for this year and model car. There are two more with the exact same problem at my mechanics right now.
Was accerelating from stop, heard a pop and vechical went into limp mode with several warnings on dash. Pulled over and white smoke was coming from exhaust. Turbo had blown and sucked all oil into exhaust and catalytic converter. Repairs were 6k. I was lucky as it did not blow engine.
The impeller fan on the turbo was improperly balanced and caused shrapnel to travel downstream through the turbo, engine, diesel particulate filter and the exhaust system. When this happened the vehicle immediately shut down and was unable to drive. Had this happened on a highway or busy road, an accident would have been called. When the vehicle was towed to the dealership, the technician informed us that there was another model in their shop with the exact issue being repaired. The vehicle had been properly maintained with the manufacturer's service at required intervals. There was no indication that there were any issues related to this incident before it occurred. Here is a link to the service video upon diagnosis: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2017 Jaguar fpace with 52k miles starting leaking coolant and is in the dealership for an expensive repair and suggested below parts needs replacement. Repair alone costs $4000 as it is of factory warranty. 1) waterpump 2) coolant pipes and hoses 3) belts Also opened a case with Jaguar but no response yet. Seen lot of Jaguar forums with coolant leaks which should have been taken care as part of recalls. Manufacturer should address the quality issues on coolant leaks. Being branded alone doesn’t suffice , they should maintain the reliability.
Recurrent coolant leak. Known issue with Jaguar. Coolant system is known to have many weak spots due to plastic tubing and weak coupling joints. Had a repair costing $1500 dollars in 2022 just out of warranty. Now experiencing yet another coolant leak. Other owners have also had multiple leaks. I think Jaguar should be held accountable for a manufacturer defect.
JUST PULLED ONTO THE INTERSTATE AND WAS EXCELLING, (55 MPH) HEARD WHAT SOUNDED LIKE "POP" AND THE CAR IMMEDIATELY WENT INTO A "RESTRICTED PERFORMANCE" MODE. I PULLED OVER IMMEDIATELY TO SEE IF I HAD POPPED A TIRE; HOWEVER WHITE SMOKE WAS PLUMMING FROM THE EXHAUST. I COULDN'T DRIVE MY CAR AT ALL. I THEN CONTACTED ROADSIDE AND THEY PICKED THE CAR UP. THEN CALLED JAGUAR OF IN ATLANTA AND DESCRIBED WHAT HAPPENED. I WAS TOLD THAT THE TURBO HAD PROBABLY GONE OUT. JAGUAR SERVICE CONFIRMED THE TURBO HAD INDEED GONE OUT, AS WELL AIR COOLANT FAN AND POSSIBLY FUEL INJECTOR SENSOR. SO FAR AT $5K. UPON DOING SOME RESEARCH IT'S BEEN FOUND THAT A PLETHORA OF PEOPLE WITH THE SAME VEHICLE, AROUND THE SAME MILEAGE (56K MILES), ARE HAVING THIS SAME ISSUE. WHEN IS A RECALL GOING TO BE ISSUED AND ALL OF US GET OUR MONEY BACK FOR THIS NEGLIGENCE.
I was driving on the highway at about 65 MPH and the car just locked up and stopped working. Everything on the dashboard began flashing. Luckily I had enough momentum to pull over to the side of the road. I took it to Tacoma Jaguar who refused to even diagnose it for over two weeks. When they finally diagnosed it they informed my husband and myself that the timing belt snapped and I needed an entirely new engine which would cost $32,000!!! The car is BARELY 5 years old and has less than 60,000 miles on it.
MY WIFE WAS AT A STOP SIGN AND PROCEEDED TO MAKE A LEFT HAND TURN. ONCE COMPLETING THE TURN ONTO A 35MPH ROAD SHE HEARD WHAT SHE DESCRIBED AS A "POP" AND THE CAR IMMEDIATELY WENT INTO A "RESTRICTED PERFORMANCE" MODE. SHE PULLED OVER IMMEDIATELY AND CALLED ME. I THEN CALLED JAGUAR OF PORTLAND AND DESCRIBED WHAT HAPPENED. HE SAID TO TURN THE CAR OFF AND BACK ON AGAIN. IF THE "RESTRICTED PERFORMANCE" ICON IS GONE THAN GO AHEAD AND DRIVE IT HOME. MY WIFE DID EXACTLY THAT AND THE ICON WAS GONE SO SHE PROCEEDED DOWN THE ROAD AGAIN. SHE DROVE ABOUT 2,000 FT. WHEN SHE SAID SHE NOTICED SOME WHITE SMOKE COMING FROM THE EXHAUST SO SHE PULLED OVER AND SHUT THE CAR OFF AGAIN. I THEN CONTACTED JAGUAR ROADSIDE AND THEY PICKED THE CAR UP. I HAVE BEEN TOLD THAT THE TURBO HAD GONE OUT AND THAT THE ENGINE WAS GOING TO NEED REPLACED. ALL OF THIS AFTER ONLY A WEEK TO A WEEK AND A HALF AFTER JAGUAR PERFORMED A FULL MAINTENANCE/SERVICE ON THE VEHICLE AND REPLACED A THERMOSTAT. UPON DOING SOME RESEARCH IT'S BEEN FOUND THAT A LOT OF PEOPLE WITH THE SAME VEHICLE, AROUND THE SAME MILEAGE, ARE HAVING ENGINES REPLACED.
Showing 1–20 of 25 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026