2001 Jaguar S-Type Suspension Problems

TL* THE CONTACT OWNS A 2001 JAGUAR S-TYPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WOULD VEER TO THE RIGHT ON ITS OWN WITHOUT WARNING. THE CONTACT MANAGED TO KEEP THE STEERING WHEEL STRAIGHT AND DROVE TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS TEST DRIVEN AND THE MECHANIC FOUND THAT THE BALL JOINTS WERE FRACTURED AND DEEMED THE VEHICLE UNSAFE TO DRIVE. JAGUAR RALEIGH (4001 CAPITAL HILLS DR, RALEIGH, NC 27616, (919) 746-8675) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 00V359002 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

TL* THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY VEERED TO THE RIGHT AND THE CONTACT HEARD AN ABNORMAL POPPING SOUND. UPON INSPECTION, THE CONTACT NOTICED THAT THE FRONT DRIVER'S WHEEL COLLAPSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS LOOSENED, MALFUNCTIONED, AND NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 177,000.

TL* THE CONTACT OWNS A 2001 JAGUAR S-TYPE. WHILE DRIVING AT ANY SPEED, THE VEHICLE MADE SQUEAKING NOISES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE DRIVER SIDE BALL JOINT, DRIVER SIDE AND REAR BEARINGS, AND THE PASSENGER SIDE UPPER CONTROL ARM ASSEMBLY, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 17,030.

MY VEHICLE WAS TAKEN TO THE DEALERSHIP IT WAS PURCHASED FOR AN AC REPAIR IN SEPTEMBER. I WAS THEN INFORMED THAT BOTH FRONT CONTROL ARMS AND BOTH BALL JOINTS NEEDED REPLACING IMMEDIATELY FOR $3,000! I WENT HOME AND CHECKED ONLINE TO FIND THAT MY CAR HAD A RECALL ISSUED (RECALL #6434) FOR THE EXACT ITEMS I WAS NOW BEING TOLD TO REPLACE. I AM THE ORIGINAL OWNER AND NEVER RECEIVED ANY CORRESPONDENCE REGARDING THIS RECALL AND I STILL RESIDE AT THE SAME ADDRESS. I'VE ASKED BOTH THE DEALER AND JAGUAR TO PLEASE TAKE CARE OF THE RECALL BUT THEY ARE STALLING; I AM NOW WORRIED ABOUT MY SAFETY IN MY AUTOMOBILE. THE FACTS ARE THAT 38,681 OF THEIR AUTOS WERE AFFECTED BUT ONLY A FEW WERE REPAIRED-- [XXX] AT JAGUAR 800-452-4827 IS PROPOSING $659 TO APPLY TO THE $3,000 I WOULD OWE. I HAVE SENT TWO ADDITIONAL E-MAILS ASKING TO SPEAK TO A SUPERVISOR. AS OF TODAY, I HAVE NOT BEEN CALLED, NOR HAS THERE BEEN ANY REPLY TO MY 2 E-MAILS ASKING WHY THEY WON'T REPAIR MY CAR. I NEED HELP TO GET THIS MATTER RESOLVED. IT IS WRONG TO NEVER CONTACT ME AND NOW EXPECT ME TO PAY FOR THE REPAIR! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

TL* THE CONTACT OWNS A 2001 JAGUAR S TYPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE CONTACT BEGAN TAPPING THE SHIFTER AND THE VEHICLE RESUMED NORMALLY. THE CONTACT ALSO INDICATED THAT THE ODOR OF GASOLINE WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER WHO DIAGNOSED THAT THE FUEL FILTER AND FUEL PUMP WERE FAULTY, AND BOTH WERE REPLACED. ADDITIONALLY, AN ABNORMAL BANGING NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE AND THE SEAT BELT MALFUNCTIONED AND BECAME UNSECURED. THE VEHICLE WAS TAKEN TO A MECHANIC. WHO REPLACED THE FRONT BALL JOINTS BUT THE SEAT BELT FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 102,000.

TL* THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE HEARD A NOISE AND THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE BALL JOINT NUT WAS LOOSE. SEVERAL MONTHS LATER, THE PASSENGER'S SIDE FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS THEN INFORMED OF A RECALL FOR NHTSA CAMPAIGN NUMBER: 00V359002 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 90,000.

MY WIFE WAS NEARLY IN AN ACCIDENT WHEN SHE LOST CONTROL OF HER 2001 JAGUAR S-TYPE TODAY. WHILE DRIVING SHE HEARD A LOUD NOISE COME FROM THE FRONT AND THE LEFT DRIVE SIDE FRONT TIRE SHEERED OFF. THE STATE TROOPER TOLD HER THAT BALL JOINT ATTACHED TO THE WHEEL ASSEMBLY HAD COME LOOSE AND AS A RESULT THE VEHICLE COULD NOT BE DRIVEN. WHEN WE GOT HOME WE FOUND THAT THERE WAS A RECALL ON THIS VEHICLE WITH A VIN PRIOR TO L92349. *TR

TL* THE CONTACT OWNS A 2001 JAGUAR S. THE CONTACT STATED WHILE REVERSING AT LOW SPEEDS, A LOUD ABNORMAL NOISE EMITTED FROM THE FRONT OF THE VEHICLE. THE DRIVER FRONT SIDE OF THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT, WHERE IT WAS DIAGNOSED THAT THE STABILIZER LINK, RIGHT LOWER BALL JOINT, FRONT WHEEL LINER AND LOWER CONTROL ARM NEEDED TO BE REPLACED. THE FAILURE HAD BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 62,330.

TL*THE CONTACT OWNS A 2001 JAGUAR S TYPE. WHILE DRIVING 30 MPH AND APPLYING THE BRAKES THE VEHICLE BEGAN SLIDING AND PULLING TO THE LEFT. THE CONTACT STATED THAT HE NEEDED AN ALIGNMENT WHEN THE VEHICLE WAS DIAGNOSED BY A MECHANIC AND THEY STATED THAT THE BALL JOINTS WERE TOO LOSE AND THE SUSPENSION DID NOT MEET THE SPECIFICATIONS. THE DEALER WAS CONTACTED AND STATED THAT HIS VEHICLE WAS NOT AFFECTED BY THE FOLLOWING RECALL : NHTSA CAMPAIGN ID NUMBER: 00V359002, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. THERE HAVE BEEN NO REPAIRS . THE FAILURE MILEAGE 156000 AND THE CURRENT MILEAGE WAS 158000.

TL* THE CONTACT OWNS A 2001 JAGUAR S-TYPE. WHILE DRIVING AT 3 MPH, THERE WAS AN UNUSUAL SQUEAKING NOISE FROM THE FRONT WHEELS. THE VEHICLE WAS TAKEN TO A LOCAL AUTO REPAIR FACILITY WHERE THE MECHANIC ADVISED THE CONTACT THAT THE BALL JOINTS WERE LOOSE AND WOULD NEED TO BE REPLACED. THE CONTACT INQUIRED WITH THE MANUFACTURER ABOUT NHTSA RECALL CAMPAIGN ID NUMBER: 00V359002 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT) BUT WAS TOLD HER VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 128,400.

TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. WHILE DRIVING APPROXIMATELY 40 MPH THE STEERING WHEEL WAS LOOSE AND DISPLAYED MINIMAL RESISTANCE. DURING A ROUTINE OIL CHANGE THE MECHANIC CONCLUDED THAT THE NUT OF THE FRONT SUSPENSION LOWER CONTROL ARM FRACTURED. THE MANUFACTURER WAS NOTIFIED IN REFERENCE TO RECALL# 00V359002 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT); HOWEVER, A REPRESENTATIVE STATED THAT SINCE HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM THE RECALL, HE WAS INELIGIBLE FOR A FREE REMEDY. HE WAS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT STATED THAT THE BALL JOINTS WERE MAKING A SQUEAKING SOUND AS IF THE LOWER BALL JOINT WAS FRACTURED. FUEL ALSO BEGAN LEAKING SINCE THE SEAL ON THE FUEL LINE WAS INOPERABLE. HE ALSO SMELLED A STRONG FUEL ODOR. RECALLS (06E043000, 06E056000, & 00V359002) ARE RELATED TO THE FAILURE; HOWEVER, THE DEALER AND MANUFACTURER CONFIRMED THAT HIS VIN WAS NOT INCLUDED. THE FAILURE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 83,000. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH ON NORMAL ROAD CONDITIONS. THE DRIVER TRAVELED OVER A BUMP IN THE ROAD AND HEARD A LOUD RATTLING NOISE. THE FAILURE OCCURRED AT VARIOUS SPEEDS. THE VEHICLE HAS NOT BEEN REPAIRED. NHTSA CAMPAIGN ID NUMBER 00V359002, SUSPENSION FRONT CONTROL ARM, LOWER BALL JOINT IS RELATED TO THE FAILURE; HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL. IN ADDITION, THE AUTOMATED WINDOW REGULATORS WERE REPLACED ON THE FRONT DRIVER, PASSENGER AND REAR DRIVER SIDE OF THE VEHICLE. THE CONTACT HAD CONCERNS OF THE SAFETY RISKS INVOLVED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 20,000.

MY LEFT FRONT TIRE WAS SHAKING PROFUSELY DUE TO THE LOWER CONTROL BALL NOT BEING SECURED PROPERLY. *TR

FOR OVER TWO WEEKS I AM BEEN HAVING PROBLEMS WITH THE LOWER FRONT CONTROL ARM PASSENGER SIDE, THEN AFTER WELL AND DRIVING ALMOST I HAD A BAD ACCIDENT ON THE FREEWAY. I TOOK IT TO THE MECHANIC AND HE ADVISE ME TO REPLACE THE LOWER FRONT CONTROL ARM AND THE BALL JOINT CAUSE IT WAS LOOSING. THEN WHEN I WAS ABOUT TO GO TO FIX IT THE BALL JOINT CRASH AND THE LOWER CONTROL ARM CAME APART THE TIRE WENT 90 DEGREES OUT AND THAT HAPPENED IN THE MIDDLE OF THE ROAD WITH TRAFFIC DRIVING FAST. I COULD HAVE A BAD WRECK OR AN INJURY. I CALLED THE POLICE TO HELP ME OUT WITH THE TRAFFIC AND A TOW TRUCK TO PICK MY CAR. DRIVING THIS CAR IS BEING EXTREMELY DANGEROUS FOR ME. NOW I DON'T HAVE A CAR TO DRIVE AND I EXPECT THE JAGUAR BE RESPONSIBLE FOR THIS ISSUE SINCE IT WAS A RECALL FOR THIS MODEL 2001 JAGUAR STYPE . *TR

TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT; HOWEVER, THE DEALER DOES NOT WANT TO HONOR THE RECALL. THEY FURTHER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE CURRENTLY PERSISTS. THE VIN AND NHTSA CAMPAIGN ID NUMBER WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 150,000.

TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE STEERING COLUMN BEGAN TO JERK EXCESSIVELY AND THE VEHICLE PULLED TO THE LEFT WITHOUT ASSISTANCE. THE CONTACT EXPERIENCED DIFFICULTY OPERATING THE STEERING COLUMN. SUDDENLY, THE VEHICLE RAN OFF THE ROAD UNCONTROLLABLY AND DROVE INTO THE MEDIAN. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FAILURE WAS RELATED TO THE FRONT BALL JOINT ASSEMBLY. THE TECHNICIAN RECOMMENDED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN ID NUMBER 00V359002 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). ALTHOUGH THE FAILURES WERE IDENTICAL, THE VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 120,000.

JAGUAR 2001 S-TYPE STRUT AND BALL JOINT RECALL ID # 00V359002. *TR

TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT PURCHASED THE VEHICLE ON SEPTEMBER 12, 2008. LATER THAT SAME DAY, WHILE DRIVING 40 MPH, THE CONTACT TURNED THE STEERING WHEEL TO THE LEFT, BUT THE VEHICLE TURNED IN THE OPPOSITE DIRECTION. THE VEHICLE BEGAN SWAYING LEFT TO RIGHT AND SHE LOST ALL CONTROL. THE VEHICLE CRASHED INTO A MEDIAN AND STOPPED. THE VEHICLE WAS DAMAGED, BUT THERE WERE NO INJURIES. AFTER THE CRASH, THE CONTACT DROVE APPROXIMATELY 5 MPH UNTIL SHE REACHED HER RESIDENCE. SHE EXITED THE VEHICLE AND NOTICED THAT THE TIRES WERE BALD AND THE WIRING PROTRUDED. SHE TOOK THE VEHICLE TO TWO DIFFERENT MECHANICS AND THEY BOTH STATED THAT THE LOWER BALL JOINTS WERE DEFECTIVE ON BOTH SIDES OF THE VEHICLE. THE DEALER ADVISED HER TO CALL THE MANUFACTURER REGARDING NHTSA CAMPAIGN ID NUMBER 00V359002 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 104,742 AND FAILURE MILEAGE WAS 104,000.

TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. WHILE DRIVING BETWEEN 2-3 MPH, THE PASSENGER SIDE WHEEL DETACHED FROM THE VEHICLE. THE MECHANIC STATED THAT THE LOWER BALL JOINT NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V359002 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE VIN AND FAILURE MILEAGE WERE UNKNOWN.