2004 Jaguar X-Type Complaint Log

THE JAGUAR X TYPE VEHICLE MAKES A CLICKING NOISE FORM THE PROP SHAFT WHENEVER THE VEHICLE GOES OVER ANY KIND OF STREET OR SPEED BUMP.*AK

WHILE DRIVING THE RIMS WILL BEND UPON HITTING POT HOLES IN THE STREET OR HIGHWAY WHICH DAMAGES THE TIRES. THEY WILL GO FLAT. *AK THE CONSUMER STATED THAT HE HAS BENT TWO RIMS ALREADY. THE CONSUMER STATED THAT THE RIM IS TO SOFT. *TC

PROBLEMS WITH 2004 JAGUAR XJ8 TRANSMISSION.*MR TRANSMISSION FLUID WAS LEAKING DUE TO A FAULTY OUTPUT FLANGE AND SEAL. THE TRANSMISSION ALSO LEAKED. THE CONSUMER RESEARCHED THE NHTSA WEBSITE AND FOUND TWO RECALL. ONE WAS FOR THE AUTOMATIC TRANSMISSION AND THE OTHER ONE WAS FOR THE FRONTAL AIR BAGS. THE CONSUMER WOULD LIKE TO KNOW IF HER VEHICLE IS PART OF OR POTENTIALLY COULD BE PART OF THE SAFETY RECALL. *NM

DT: 2004, JAGUAR, XJ8. VEHICLE HAD TO HAVE THE BRAKES AND TRANSMISSION REPLACED. ALSO, VEHICLE NEEDED A NEW STARTER BECAUSE THE KEY WILL NOT COME OUT OF THE IGNITION. AFTER VEHICLE WAS TAKEN TO THE DEALERSHIP THE CATALYTIC CONVERTER MADE A POPPING NOISE. THERE WERE NO OTHER PROBLEMS WITH THE VEHICLE TO THE BEST OF THE CONSUMERS KNOWLEDGE. CONSUMER FELT THAT THE MECHANICS WORKING ON VEHICLE WERE GUESSING AS TO THE CAUSE OF THE PROBLEM WITHOUT SOLVING THE PROBLEM, CONSUMER TOOK VEHICLE BACK TO THE DEALER 12 TIMES SINCE PURCHASING VEHICLE ON JUNE 25, 2005. *AK

I SIGNED A 36 MONTH LEASE CONTRACT AND TOOK DELIVERY OF A 2004 JAGUAR X-TYPE FROM JAGUAR OF NOVI ON 3/15/04. AT APPROXIMATELY 6,700 MILES/3 MONTHS, THE CAR BEGAN TO EXPERIENCE A PROBLEM WHERE THE VEHICLE, WHEN TRAVELING AT SPEED, WILL GO INTO SAFE MODE WHICH CAUSES THE CAR TO LURCH AND SURGE UNTIL IT CAN BE DRIVEN TO THE SHOULDER TO TURN THE VEHICLE OFF. ONCE RESTARTED, THE CHECK ENGINE LIGHT WILL COME ON BUT OCCASIONALLY, WILL NOT STAY ON. THE CAR WAS TOWED TO JAGUAR OF NOVI WHERE IT WAS REPAIRED SUBSEQUENT TO THIS INITIAL REPAIR THE VEHICLE HAS BEEN TAKEN BACK TO THE DEALERSHIP, MOSTLY VIA A TOW TRUCK A TOTAL OF 14 TIMES FOR THE IDENTICAL PROBLEM ALL OF WHICH ARE FULLY COVERED BY THE MANUFACTURER WARRANTY. I HAVE TAKEN LEGAL ACTION AT THIS POINT AND HAVE SIGNED AN AGREEMENT FOR SETTLEMENT UNDER THE CONSUMER LEMON LAW. THE REASON I AM FILING MY COMPLAINT IS THIS: MY VEHICLE POSES A SAFETY ISSUE. EVERY TIME I AM TOLD BY THE DEALERSHIP THAT MY VEHICLE IS REPAIRED AND READY TO BE PICKED UP, I DRIVE THE CAR FOR 50 MILES OR LESS AND THE CAR GOES INTO THE SAFE MODE AND I AM FORCED TO ABRUPTLY GET OFF THE ROAD OR RISK CAUSING AN ACCIDENT. I CONTINUOUSLY COMPLAINED TO THE DEALERSHIP, WHOSE ANSWER WAS,YOUR VEHICLE IS UN-FIXABLE. THEY STATE THEY CAN REPLACE PARTS (WHICH EVERY TIME IT IS IN, THE PARTS LIST IS NUMEROUS) BUT CANNOT PINPOINT THE PROBLEM, NOR GUARANTEE THAT THE PROBLEM WILL NOT RECUR. AT THIS POINT, I HAVE PICKED UP MY VEHICLE, BUT AM AWAITING THE DATE THAT JAGUAR CARS WILL TAKE MY CAR BACK AND SETTLE MY CASE. I AM REQUESTING THAT THE ISSUE BE INVESTIGATED, SINCE I FEEL THAT MY SAFETY IS COMPROMISED AND THEY KNOWINGLY RELEASE MY VEHICLE UN-REPAIRED. AGAIN, I AM PURSUING THIS CASE UNDER THE LEMON LAW AND WOULD REQUEST THAT YOUR INVESTIGATION BE PERFORMED IN A MANNER THAT WOULD NOT HARM THAT CASE. *JB

WHILE DRIVING REAR DRIVER/PASSENGER SIDE TIRE SIDEWALL SEPARATED. CONSUMER MANAGED TO CHANGE TIRES. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. CONTINENTAL, 225/45R17

TL*THE CONTACT OWNS A 2004 JAGUAR X-TYPE. WHILE ATTEMPTING TO STOP THE VEHICLE AT 5 MPH, THE ENGINE REVVED AND THE VEHICLE SURGED FORWARD. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL ALL THE WAY UNTIL THE ENGINE STOPPED REVVING. HE CALLED THE DEALER AND THEY CLAIMED TO HAVE NEVER HEARD OF THE FAILURE AND WERE UNABLE TO PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS LESS THAN 1,000 AND CURRENT MILEAGE WAS 5,200. UPDATED 01/09/08. *LJ THE CONSUMER STATED HAS TAKEN THE VEHICLE TO THE DEALER TWICE AND THE DEALER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. UPDATED 12/12/07 *TR

ON TWO SEPARATE OCCASIONS WHEN BRAKES WERE APPLIED VEHICLE FAILED TO STOP AND CONTINUED TO ROLL. THE FIRST TIME THIS OCCURRED VEHICLE STOPPED BEFORE HITTING THE MOTORIST BUMPER. THE SECOND TIME THE BUMPER WAS HIT. DEALERSHIP NOR INSURANCE COMPANY COULD NOT FIND THE CAUSE OF THE FAILURE.*AK *NM

I LEASED A NEW 2004 JAGUAR X TYPE FROM SHELTON JAGUAR IN NAPLES, FLORIDA IN LATE MARCH. I NOTICED A SHUDDER IN THE STEERING WHEEL AND WENT INTO THE DEALERSHIP TO REPORT IT. I SPOKE TO THE SERVICE MANAGER ON APRIL 15TH AND HE SAID THAT IT WAS NORMAL FOR THIS TYPE OF VEHICLE. LATER THE SAME DAY, AS I WAS TURNING LEFT AT AN INTERSECTION, I HEARD A LOUD BANG AND IT SOUNDED LIKE SOMETHING DROPPED OFF THE BOTTOM OF MY VEHICLE. I STOPPED AND LOOKED UNDER THE CAR AND SAW A LARGE PIECE OF METAL DRAGGING FROM MY CAR TO THE PAVEMENT. A POLICEMAN CAME ALONG AND MADE ME MOVE MY CAR INTO A NEARBY PARKING LOT. I DID SO WITH GREAT RESERVATIONS BECAUSE THE DRAGGING METAL WAS MAKING SPARKS AS I DROVE. WHEN THE POLICEMAN LOOKED UNDER MY CAR IN THE PARKING LOT, HE SAID THAT THE GAS TANK HAD FALLEN AND WAS RESTING ON THE PIECE OF METAL THAT WAS DRAGGING ON THE GROUND. I CALLED JAGUAR ROADSIDE SERVICE AND THEY SENT A FLATBED TRUCK, WHO REFUSED TO LOAD MY CAR BECAUSE IT WAS TOO DANGEROUS. THE DEALERSHIP WAS CLOSED SO JAGUAR TOLD ME TO LEAVE MY VEHICLE IN THE PARKING LOT AND TAKE A CAB HOME, WHICH I DID. THE NEXT MORNING I CALLED THE DEALERSHIP AND THEY RECOVERED MY CAR. THEY REPAIRED IT BUT I WANTED A NEW CAR AS I WAS WORRIED ABOUT THE SAFETY OF DRIVING THIS ONE. THEY REFUSED TO GIVE ME ONE. IT WAS IN THEIR SHOP FOR A WEEK AND THEY HAD TO REPLACE THE DRIVESHAFT AS WELL AS SECURE THE BRACE FOR THE GAS TANK. *LA

WHILE DRIVING THE VEHICLE'S TRANSMISSION FAILED. THE CONSUMER INDICATED THAT THE TRANSMISSION WAS REPLACED, HOWEVER TWO WEEKS LATER IT FAILED AGAIN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM

CONSUMER'S HUSBAND PURCHASED A BRAND NEW VEHICLE, AND HAS HAD NOTHING BUT PROBLEMS WITH THE VEHICLE. CONSUMER TOOK VEHICLE TO REPAIR SHOP AT LEAST 3 TIMES FOR A AN ENGINE PROBLEM. THERE WAS ONLY 750 MILES ON THE VEHICLE, AND TRANSMISSION HAD TO BE REPLACED. CONSUMER INSISTED THAT VEHICLE WAS ONLY DRIVEN ON WEEK ENDS, AND IT WAS NOT BEING MISUSED. *AK FIRST OCCURRENCE OF PROBLEM IN TRANSMISSION AROSE WHEN VEHICLE ONLY HAS 710 MILES ON IT, DEALER SAID IT WAS THE COMPUTER READING A FALSE CODE. AT 750 MILES, VEHICLE WAS TOWED TO DEALERSHIP DUE TO ENGINE STALLING. DEALER TOLD CONSUMER THAT VEHICLE NEEDED TO HAVE A NEW TRANSMISSION. CONSUMER TRIED TO SPEAK WITH THE OWNER OF THE DEALERSHIP, BUT INSTEAD AN ASSISTANT TOLD THE CONSUMER THAT IT'S IMPOSSIBLE TO REPLACE VEHICLE WITH NEW TRANSMISSION. ALSO, THE ASSISTANT SAID THAT IN ORDER FOR A NEW UNIT TO BE GIVEN TO THE CONSUMER, THE VEHICLE HAS TO BE DECLARED AS A LEMON OR HAVE THE SAME PROBLEM 4 TIMES. DEALER ALSO PERFORMED QUALITY CONTROL INSPECTION ON VEHICLE TO MAKE SURE THAT VEHICLE IS SAFE TO DRIVE. WHEN VEHICLE WAS GIVEN BACK TO CONSUMER, THEY DISCOVERED THAT THE BATTERY TOP COVER WAS CRACKED AND A LOOSE HOSE WAS COMING FROM THE BOTTOM AND HANGING. CONSUMER CALLED DEALER AND HAD IT REPAIRED. *LA

WHILE DRIVING AT 45 MPH AND WITH NO WARNING THE RIGHT FRONT PASSENGER TIRE TREAD SEPARATED, CAUSING THE TIRE TO B LOW OUT. *AK

HUSBAND (DRIVER) AND WIFE (PASSENGER) EXPERIENCED A "SUDDEN ACCELERATION INCIDENT" IN THE PARKING LOT OF A RESORT HOTEL. HUSBAND APPLIED THE BRAKE AND THE CAR "OPEN THROTTLED." HUSBAND CONTINUED TO APPLY BRAKES, BUT CAR CONTINUED TO INCH FORWARD DUE TO THE REVVING ENGINE. *NM

VEHICLE EQUIPPED WITH A LEVER ON THE CENTER CONSOLE TO ELECTRONICALLY SET THE EMERGENCY BRAKES RATHER THAN THE MORE TYPICAL SPRING LOADED FOOT PEDAL USED TO SET THE BRAKE. *PH THE CONSUMER WAS UNAWARE OF THIS UNTIL ONE DAY WHILE DRIVING AT 60 MPH ALL FOUR WHEELS LOCKED UP AND THE VEHICLE SKIDDED TO A STOP. *JB

DEFECTIVE BRAKING SYSTEM, BRAKES LIGHT WILL STAY ON AT ALL TIMES, THERE IS NO INTERVAL,OR SIGN OF THE VEHICLE STOPPING. HAVE CLOSE TO BEING REAR ENDED BY A ANOTHER VEHICLE. THIS VEHICLE IS NOT SAFE FOR US. THIS DEFECT IMPAIRS THE USE, VALUE AND SAFETY OF THE VEHICLE. *JB

THE BRAKE SWITCH ON THE VEHICLE WAS REPLACED THREE TIMES. THE BRAKE LIGHTS DID NOT WORK, PUTTING THE CONSUMER AT RISK FOR BEING REAR ENDED. *AK

INTERMITTENTLY WHILE DRIVING AT ANY SPEED VEHICLE STALLED. VEHICLE WAS TAKEN TO THE DEALER THREE TIMES, BUT DEALER WAS NOT ABLE TO FIND THE CAUSE OF THE PROBLEM.*AK

ENGINE TAP SEEMS TO BE COMING FROM THE FUEL INJECTORS. SOUNDS LIKE A LIFTER NOISE BUT DOES NOT CHANGE FREQUENCY WITH INCREASED RPM. ALSO, ANALOG CLOCK CHATTERS EVERY TIME THE MINUTE HAND MOVES.*AK

WINDSHIELD WIPER BLADE POPPED OFF THE MOTOR ARM WHILE DRIVING IN INCLEMENT WEATHER. DRIVER TOOK THE VEHICLE TO THE DEALER, AND MECHANIC REPLACED THE WINDSHIELD WIPER BLADE. *AK

THE POWER WINDOW ON DRIVER'S SIDE STOPPED OPERATING WHILE IN THE UP POSITION. VEHICLE STALLED ON TWO OCCASIONS WHILE DRIVING AT 35 MPH AND 65 MPH. VEHICLE RESTARTED ON BOTH OCCASIONS, AND THE VEHICLE WOULD VIBRATE SEVERELY WHILE DRIVING 50 MPH. CONSUMER STATED VEHICLE HAD BEEN TO THE DEALER 8-10 SEPARATE TIMES, BUT PROBLEM RECURRED. *AK THE ELECTRICAL SSTEM HAS PROBLEMS. RADIO CHANGES FUNTIONS FROM AM TO FM TO CD BY ITSELF WITHOUT CONSUMER INPUT. WINDOWS GO DOWN WITHOUT THE CONSUMERS INPUT AND WILL NOT CLOSE. INTERIOR LIGHTS DO NOT WORK WHEN DRIVING. STEERING WHEEL GETS HEAVY WHEN DRIVING AT SLOW SPEEDS. TIRES BECOME LOUD AND ROUGHT AT 19000 MILES. *TC

THE WARNING INDICATOR ILLUMINATED, INDICATING THAT TRANSMISSION FAILED. ALSO, ENGINE CHECK LIGHT APPEARED, AND VEHICLE STALLED. AUTOMATIC TRANSMISSION WAS REPLACED. SINCE THEN VEHICLE STALLED TWICE WHILE DRIVING ON THE HIGHWAY. *AK

PASSENGER'S SIDE AIR BAG CONTINUED TO DEACTIVATE WITH A PASSENGER IN THE SEAT, WEIGHING ONLY 92 LBS. WARNING LIGHT INDICATED THAT AIR BAG WAS DISABLED , AND STAYED ON CONSTANTLY. CONSUMER TOOK VEHICLE TO THE DEALER, AND MANUFACTURER STATED THEY WILL NOT ALTER THE COMPUTER SENSORS FOR THIS PROBLEM. *AK