NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Jaguar X-Type. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
AT 46000 MI. THE CAR SEEMED TO LACK POWER. INVESTIGATION DISCLOSED A FROZEN LEFT REAR BRAKE CALIPER, WHICH WAS REPLACED ALONG WITH PADS ON ALL WHEELS (EXPENSIVE). 2000 MILES LATER, THE REPLACEMENT CALIPER FROZE, NEARLY CAUSING A FIRE. *TR
TL* THE CONTACT OWNS A 2004 JAGUAR X TYPE. HE STATED THAT HE HAS TO EXERT GREAT FORCE DURING BRAKE APPLICATION TO STOP THE VEHICLE. INCREASED STOPPING DISTANCES CAN LEAD TO A VEHICLE CRASH. THE VEHICLE WAS THEN TOWED TO A DEALER FOR INSPECTION. UPON INSPECTION A TECHNICIAN REPLACED THE BRAKE CHECK VALVE, DUE TO CORROSION. THE FAILURE MILEAGE WAS 50982. THE CURRENT MILEAGE WAS 61000.
TL*THE CONTACT OWNS A 2008 (NA) JAGUAR XJ8. THE CONTACT STATED THAT THE MIRROR DIMMER SENSORS WERE TWO DARK AND PREVENT HIM FROM SEEING INTO THE MIRRORS. HE FEELS THAT THE VEHICLE COULD CRASH INTO THE SIDE OF ANOTHER VEHICLE. THE MANUFACTURER IS AWARE OF THE ISSUE, BUT DOES NOT HAVE A REMEDY. THE CONTACT FEELS THAT THIS IS A SEVERE SAFETY RISK. THE CURRENT MILEAGE WAS 253 AND FAILURE MILEAGE WAS 160.
THE RECEIVER END OF THE DRIVERS SIDE SEAT BELT HAS FAILED AND CANNOT BE CONNECTED. *TR
THE MOTOR WHICH UNLOCKS THE TRUNK DOES NOT WORK. THE ONLY METHOD IN WHICH TO UNLOCK THE TRUNK IS BY KEY SWITCH AND THE MOTOR IS NOT WORKING PROPERLY TO OPEN THE TRUNK.
TL* THE CONTACT OWNS A 2004 JAGUAR XK8. WHILE DRIVING 25-55 MPH THE HEADLIGHTS WOULD FLASH ON AND THEN BACK OFF. THE VEHICLE WAS TAKEN TO THE DEALER AND ONE OF THE BURNERS FOR THE HEADLIGHTS WAS REPLACED. A MONTH AFTER THE REPAIRS THE FAILURE RESURFACED. HE WAS IN THE PROCESS OF CONTACTING THE DEALER. THE CURRENT MILEAGE WAS 101,000 . THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/23/10. *LJ UPDATED 08/11/10*JB
I BOUGHT MY CAR IN OCTOBER 2008. ABOUT A MONTH LATER I NOTICED THE TIRE PRESSURE WAS LOST FREQUENTLY. I TOOK IT BACK TO THE DEALER AND THEY CHANGED ALL FOUR TIRES FOR FREE, STATING THAT THE TIRE HAD SOME ROTTING CAUSED BY SITTING TO LONG. NOT LONG AFTER I NOTICED THE SAME PROBLEM AND BUBBLES STARTED TO FORM ON BOTH MY FROM TIRES BUT THE DEALER SAID IT WAS MY FAULT FOR HITTING POTHOLES AND CURBS. I HAD TO PURCHASE TO ADDITIONAL TIRES ON MY OWN. THE REMAINING TWO THAT I GOT FROM THE DEALER WHEN ROTATED TO THE FRONT, AGAIN, FORMED BUBBLES. AGAIN I HAD TO REPLACE THEM. I SPOKE TO A TECHNICIAN AND EXPLAINED THE PROBLEM THAT HAD BEN OCCURRING. I ALSO STATED I HAD BEEN MORE CAREFUL ABOUT MY DRIVING AND HAD NOT HIT THE CURB. HE TOLD ME THAT THERE WERE MANY COMPLAINS ABOUT THAT TIRE BRAND AND THEY DAMAGED VERY EASILY. *TR
I PURCHASED A 2004 JAGUAR X-TYPE SELECT EDITION IN APRIL 2007 WITH 34,000 MILES. AT 37,000 MILES THE LEFT LOWER CONTROL ARM WAS REPLACED UNDER WARRANTY (MAY 07) AT 43,000 MILES THE LEFT LOWER CONTROL ARM WAS REPLACED AGAIN UNDER WARRANTY (MARCH 08). NOW, AT 53,569 MILES IT HAS TO BE REPLACED AGAIN AND I AM WAITING FOR THE PART TO COME IN, IT WILL STILL BE COVERED BY THE SELECT EDITION WARRANTY. *TR
JAGUAR 2004 FAILURE OF ACCELERATOR SENSOR WHILE DRIVING ON I-40/I75 IN KNOXVILLE, TN RESULTING IN A INSTANT SHUTDOWN OF ENGINE THAT COULD HAVE RESULTED IN A FATAL OR NEAR FATAL ACCIDENT BY BEING "RUN OVER" BY TRAFFIC FROM THE REAR. RESULTED IN A 900 DOLLAR REPAIR AS SENSOR WAS A PART OF THROTTLE BODY THAT ACCORDING TO DEALER HAD TO BE REPLACED. I AM QUESTIONING THAT JAGUAR CAN HAVE A CAR ON THE ROAD THAT DOES NOT HAVE A BACKUP FOR THIS TYPE OF FAILURE. *TR
TL*THE CONTACT OWNS A 2004 JAGUAR X- TYPE. THE DRIVER'S SIDE AIR BAG IS COMING OUT OF THE DASHBOARD. THE AIR BAG IS SUPPOSED TO BE INSIDE THE HORN; HOWEVER, IT IS LOCATED APPROXIMATELY ONE INCH FROM WHERE IT SHOULD BE LOCATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE HEAT IN THE VEHICLE CAUSED THE AIR BAG TO POP OUT. THE AIR BAG NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT IT WAS NOT A SAFETY ISSUE, BUT RATHER A COSMETIC ISSUE. THE CONTACT BELIEVES THAT THE MANUFACTURER SHOULD REPLACE THE AIR BAG FOR FREE. THE FAILURE MILEAGE WAS 43,000 AND CURRENT MILEAGE WAS 44,000. UPDATED 12/12/08 *CN THERE WAS COSMETIC DAMAGE TO THE AIR BAG COVER. UPDATED 12/15/08. *JB
TL*THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING 72 MPH, THE INSTRUMENT PANEL DISPLAYED THAT THE ENGINE WAS FAULTY. THE VEHICLE AUTOMATICALLY BEGAN TO DECELERATE AND THE INSTRUMENT PANEL DISPLAYED "DSJ OFF". THE ELECTRONIC PARKING BRAKE AUTOMATICALLY APPLIED, WHICH BROUGHT THE VEHICLE TO A COMPLETE HALT. AS A RESULT, THE VEHICLE WAS REAR ENDED AT SPEEDS BETWEEN 60-65 MPH. THE CONTACTS VEHICLE SPUN AROUND INTO FOUR LANES OF ONCOMING TRAFFIC AND CRASHED INTO A GUARD RAIL. THE VEHICLE WAS DESTROYED. THE MANUFACTURER STATED THAT THEY MAY HAVE TO GO THROUGH LITIGATION AND ARE CURRENTLY UNABLE TO PROVIDE ANY FURTHER ASSISTANCE. THE CONTACT SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 69,000. UPDATED 02-01-08. *KB FLORIDA POLICE REPORT. UPDATED 02/01/08 *TR
WHILE STOPPED AT A RED LIGHT, FOOT ON BRAKE, SHIFT IN DRIVE, VEHICLE WENT INTO VERY HIGH RATE OF ACCELERATION AND LUNGED UNCONTROLLABLY FORWARD. LUCKILY THERE WAS NO VEHICLE IN FRONT OF ME AS I WOULD HAVE CRASHED INTO IT. I NOTIFIED THE DEALER AND HE REFERRED ME TO A LOCAL DEALER. THE VEHICLE WAS INSPECTED AND I WAS ASSURED THAT THEY FOUND NOTHING WRONG. THIS WAS A VERY SCARY SITUATION AND THE MANUFACTURER SHOULD SERIOUSLY LOOK INTO THE MATTER. *TR
I WAS BRAKING INTO A PARKING SPOT AT THE LOCAL BANK WHEN WITHOUT NOTICE MY VEHICLE ACCELERATED WILDLY. I PRESSED ON THE BRAKE WITH ALL OF MY WEIGHT AS IF MY LIFE DEPENDED ON IT. THE ROAR OF THE TRANSMISSION WAS LIKE SOMEONE WAS STEPPING FULL FORCE ON THE GAS PEDAL, BUT MY FOOT WAS SOLIDLY ON THE BRAKE AND NOT EVEN TOUCHING THE GAS PEDAL. IT WAS TERRIFYING. I COULD HARDLY KEEP FROM DRIVING INTO THE SIDE OF THE BANK. IF THERE HAPPENED TO BE SOMEONE WALKING ON THE SIDEWALK IN FRONT OF ME, I WOULD HAVE HIT THEM. I WOULDN'T HAVE BEEN ABLE TO AVOID IT. AS IT WAS, THE ONLY WAY I COULD STOP THE CAR FROM DRIVING FORWARD WAS TO SHIFT THE CAR INTO PARK AND THEN TURN IT OFF. AFTER WAITING A WHILE, I RESTARTED THE CAR CAUTIOUSLY, AND DROVE IT HOME WITHOUT INCIDENT. *TR
I WAS BRAKING INTO A PARKING SPOT AT THE BANK WHEN WITHOUT NOTICE MY VEHICLE ACCELERATED WILDLY. I PRESSED ON THE BRAKE WITH ALL OF MY WEIGHT TO STOP FROM LITERALLY RAMMING MY VEHICLE INTO THE SIDE OF THE BANK. THE ROAR OF THE TRANSMISSION WAS LIKE SOMEONE WAS STEPPING FULL FORCE ON THE GAS PEDAL, BUT MY FOOT WAS SOLIDLY ON THE BRAKE AND NOT EVEN TOUCHING THE GAS PEDAL. IT WAS TERRIFYING. IF THERE HAPPENED TO BE SOMEONE WALKING ON THE SIDEWALK IN FRONT OF ME, I WOULD HAVE HIT THEM. I WOULDN'T HAVE BEEN ABLE TO AVOID IT. AS IT WAS, THE ONLY WAY I COULD STOP THE CAR FROM DRIVING FORWARD WAS TO SHIFT THE CAR INTO PARK AND THEN TURN IT OFF. AFTER WAITING A WHILE, I RESTARTED THE CAR AND CAUTIOUSLY DROVE HOME WITHOUT FURTHER INCIDENT. THIS PROBLEM WITH SUDDEN ACCELERATION IS SO SERIOUS. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED....PLEASE LOOK INTO IT! *TR
TL*THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING 65 MPH, THE FRONT END OF THE VEHICLE LOWERED AND BEGAN BOUNCING UP AND DOWN. THE VEHICLE EXPERIENCED A LOSS OF SUSPENSION, WHICH CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. A FEW WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL, TWO OF WHICH STATED "VEHICLE TOO LOW" AND "ERROR SUSPENSION FAULT". THE VEHICLE WAS TOWED TO A JAGUAR DEALER AND THEY STATED THAT THE FAILURE WAS DUE TO THE SUSPENSION RELAY. THE VEHICLE WAS REPAIRED AND DROVE NORMALLY FOR APPROXIMATELY 500 MILES. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER. THEY REPLACED THE FRONT DRIVER'S SIDE STRUT, WHICH WAS LEAKING AIR. THIS IS WHAT CAUSED THE FRONT OF THE VEHICLE TO DROP DOWN. THERE HAD BEEN NO FURTHER OCCURRENCES; HOWEVER, THE CONTACT IS CONCERNED THAT THE PASSENGER SIDE WILL EXPERIENCE THE SAME SUSPENSION FAILURE. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 52,000. UPDATED 10-29-08 *BF THE AIR SUSPENSION SYSTEM LEAKED AIR AND THE CAUSSED THE ENTIRE FRONT END TO RUST. THE CONSUMER STATED WHEN THE INCIDENT OCCURRED, THE VEHICLE COULD NOT BE STEERED AS THE FRONT END OF THE VEHICLE FELL DOWN. UPDATED 10/30/08. *JB
TL*THE CONTACT OWNS A 2004 JAGUAR X-TYPE. WHILE DRIVING BETWEEN 4-5 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED TO ACCELERATE AND STRUCK ANOTHER VEHICLE. THE HOOD, GRILL, RADIATOR, AND AIR CONDITIONING CONDENSER WERE DAMAGED. A POLICE REPORT WAS FILED. THE CURRENT MILEAGE WAS 27,000 AND FAILURE MILEAGE WAS 25,000.
CAR INVOLVED WAS A 2004 JAGUAR XJ8. WHILE TRAVELING FROM ST LOUIS TO TULSA ON HIGHWAY 44, SHORTLY AFTER THE TOLL PLAZA AND ABOUT 40 MILES FROM TULSA, THE RIGHT REAR TIRE SEPARATED FROM THE WHEEL SUDDENLY AND WITHOUT ANY INDICATION OF PRIOR TROUBLE. THIS RESULTED IN LOSS OF CONTROL AND FLIPPING OFF THE CAR WHICH LANDED IN THE MUD ON THE SIDE OF THE HIGHWAY. FORTUNATELY, WE HAD OUR SEAT BELTS ON, AND EXCEPT FOR MINOR BRUISES , WE WERE NOT INJURED. THE CAR WAS TOTALED. THIS WAS A CAR IN NEW CONDITION WITH ONLY 10500 MILES ON IT. OUR INSURANCE CO REIMBURSED US FOR THE LOSS, BIT DID NOT COME UP WITH ANY EXPLANATION OF THE MISHAP. JAGUAR AND CONTINENTAL TIRES WERE INFORMED BUT NO ACTION TAKEN. HERE ARE MORE INFORMATION WHICH MAY BE NEEDED: STATE FARM CLAIM # [XXX] POLICE REPORT ACCIDENT # [XXX]. *AK
JAG X TYPE 2.5 WAS DRIVING PERFECTLY. SUDDENLY WHILE SLOWING DOWN TO MAKE A TURN A LOUD SOUND LIKE METAL GRINDING WAS HEARD AS CLUTCH REFUSED TO ENGAGE INTO ANY GEAR. IT WAS GONE. AS A FORMER PROFESSIONAL DRIVER I KNEW THE SOUNDS AND FELT WHEN A CLUTCH WAS WEARING OUT. THIS WAS AT 46,938 MILES. DEFECTIVE DESIGN, MECHANICAL AS SOME PART BROKE OR SHATTERED, NOT DUE TO DRIVER ERROR. JAGUAR SERVICE SAID IT WAS NOT COVERED BY THE WARRANTY, BUT WHEN I WAS CONSIDERING TO BUY THIS CAR THE JAGUAR MANAGEMENT ASSURED ME THAT ALL PAST MECHANICAL PROBLEMS HAD BEEN CORRECTED IN THESE NEW X TYPE CARS. I KEPT THE OLD DAMAGED PARTS AFTER PAYING $ 3246, PLUS $340 CAR RENTAL , AND $ 65 TAXI. IT TOOK A SECOND TRIP BACK TO THE DEALERSHIP TO GET THE CLUTCH TO ENGAGE PROPERLY. THEY SAID MINE WAS THE SECOND CLUTCH THEY HAD EVER SERVICED. NOW I AM VERY CONCERNED FOR MY PERSONAL SAFETY IN DRIVING THIS CAR ANYWHERE, AND PARTICULARLY ON THE FREEWAYS. *AK
DEFECTIVE DESIGN OF MANUAL TRANSMISSION FOR JAGUAR 2004 X TYPE CAR. 1) THERE WAS NO EVENTS OR SYMPTOMS LEADING UP TO THE FAILURE @ 47,000 MILES. I AM A PROFESSIONAL COMMERCIAL DRIVER WITH 30 YEARS EXPERIENCE WITH MANUAL TRANSMISSIONS TO KNOW THE SYMPTOMS. 2) DOWN SHIFTING AT 5 MPH, TO PREPARE FOR A TURN, LOUD GRINDING SOUND FOR 58 SECONDS AS WE HEARD A PIECE OF METAL GRINDING THROUGH THE TRANSMISSION INCLUDING THE FLY WHEEL. THEN THE TRANSMISSION WAS TOTALED. 3) TRANSMISSION WAS REPLACED AT MY EXPENSE, FOR $ 3245. I SAVED ALL OF THE BROKEN PARTS FOR INSPECTION IN MY PURSUIT OF FAIRNESS. RESEARCHED MANUAL CLUTCH FAILURES WITH OTHERS OWNING THE SAME CAR. FOUND 30 OTHERS WHO CLUTCHES FAILED BEFORE 50,000 MILES OF THEIR JAG X TYPE CAR. THIS IS NOT A FLUKE. THERE IS A SERIOUS DESIGN FAILURE AS A MECHANICAL ENGINEER WHO DESIGNED THE ENGINEERING (NOT THE COSMETIC STUFF) OF CARS. EVEN THOUGHT MANUAL TRANSMISSIONS ARE RARE IN THE AMERICAN CAR INDUSTRY, THAT IS NOT APPROPRIATE TO MAKE DEFECTIVE CARS. *TR
THE FIRST INCIDENT WAS AT A PARKING LOT BOOTH. I HAD MY FOOT ON THE BREAK AND THE ENGINE RAISED FOR ABOUT TEN SECONDS LIKE IF SOMEONE WAS PRESSING THE GAS. IT SOUNDED LIKE THE ENGINE WAS GOING TO BLOW UP. I HAD TO PRESS THE BREAK PEDAL HARD TO KEEP IT FROM MOVING AND HITTING THE GATE. THE SECOND INCIDENT WAS APPROXIMATELY 2 WEEKS LATER AT AN INTERSECTION. I WAS STOPPED AT A LIGHT WITH MY FOOT ON THE BREAK WHEN THE ENGINE STARTED RAISING AGAIN LIKE IF SOMEONE WAS PRESSING ON THE GAS. I LOOKED DOWN TO SEE IF THE RUG WAS ON THE WAY. THERE WAS NOTHING PRESSING ON THE GAS PEDAL. THIS TIME IT DID NOT STOP BY ITSELF; I HAD TO SHIFT GEARS BECAUSE IT WAS HARD TO HOLD THE BREAK. I PUT IT ON PARK AND TURNED OFF THE CAR. I WAS ABLE TO START THE CAR BACK ON BUT IT WOULD NOT SHIFT GEARS. IT WAS TOWED TO THE DEALERSHIP. RUSNAK-PASADENA KEPT IT FOR 2 WEEKS. THEY REPLACED THE TRANSMISSION AND DETERMINED THAT THERE WAS NOTHING WRONG WITH THE CAR. THEY SUGGESTED I HAD MY FOOT ON BOTH PEDALS AND WANTED TO GIVE ME INSTRUCTIONS ON HOW TO USE ONE PEDAL AT A TIME. I DROVE THE CAR THREE MORE TIMES (LOCAL DRIVING ONLY). THE LAST TIME WAS YESTERDAY AFTERNOON. I WAS GETTING OUT OF A PARKING LOT, BEHIND TWO CARS, ALL OF A SUDDEN THE ENGINE STARTED TO RAISE AGAIN. I PLACED IT IN PARK AND THE ENGINE STOPPED RAISING. I DROVE THE CAR HOME AND STARTED LOOKING AT ANY OTHER SUCH REPORTS FOR THIS CAR. I FOUND TWO INCIDENTS IN YOUR FILES. ONE WAS REPORTED ON 01/26/05 (REFERENCE #1018965), THE OTHER WAS REPORTED ON 09/20/06 (REFERENCE #10168741). *JB
TL*THE CONTACT OWNS A 2004 JAGUAR X-TYPE. WHILE TEST DRIVING THE VEHICLE AT 45 MPH, THE CONTACT AND THE SALES PERSON HEARD AN UNFAMILIAR NOISE. HE PURCHASED THE VEHICLE ON MARCH 23, 2007. THE DEALER PERFORMED ALIGNMENTS, CHANGED THE TIRES ON THREE OCCASIONS; HOWEVER, THE NOISE CONTINUED. THE FAILURES BEGAN IMMEDIATELY AFTER THE VEHICLE WAS PURCHASED. THE DEALER HAS MADE SEVERAL ATTEMPTS TO REPAIR THE VEHICLE PER THE WARRANTY. DURING A RECENT DIAGNOSIS, THE CONTACT AND DEALER OBSERVED THAT THE DRIVE SHAFT WAS FALLING OFF. THE DEALER STATED THAT THE BUSHINGS FAILED; HOWEVER, THEY ONLY RECEIVED THREE BUSHINGS AND WERE UNABLE TO STATE WHEN THE OTHERS WOULD BE AVAILABLE. THE VEHICLE IS CURRENTLY PARKED DUE TO THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 47,000. UPDATED 07/29/08.*LJ THE CONSUMER STATED THE REAR BUSHINGS ARE BAD. THE VEHICLE ALSO PULLED TO TH RIGHT. UPDATED 08/06/08
THIS JAGUAR 2004 XJ8 HAS BEEN SUBJECT TO 6 UNINTENDED ACCELERATONS OVER A PERIOD OF HALF A YEAR INCLUDING TWO IN THE DEALER'S SHOP. WHEN IN TRAFFIC OR CLOSE QUARTERS IT HAS BEEN NECESSARY TO PLACE THE SHIFTER IN NEUTRAL OR REVERSE TO CONTROL THE ACCELERATION. THE DEALER HAS HAD THE CAR IN HIS SHOP ON THREE OCCASIONS. ON THE FIRST OCCASION NOTHING WAS FOUND. ON THE SECOND OCCASION IT WAS SAID THAT THE FUEL PUMP OR ITS WIRING HARNESS WERE FAULTY AND WERE REPLACED. ON THE PRESENT OCCASION IT WAS THOUGHT THAT POSSIBLY THIS WAS A TRANSMISSION PROBLEM. THERE HAVE BEEN MUTIPLE EPISODE AND SO ONLY THE LAST ONE IS MENTIONED BELOW.
DRIVER SEAT BELT FAILURE WHEN I LEFT THE HOUSE, THE SEAT BELT LOCKED PROPERLY. WHEN I RETURNED TO THE CAR, I WAS UNABLE TO LOCK THE SEAT BELT AROUND ME. THE DASH INDICATED THAT THE SEAT BELT WAS LOCKED. THE BUCKLE JAMMED IN A CLOSED POSITION. I BROUGHT THE CAR TO THE JAGUAR DEALER THE SAME DAY. IT'S A 2004 X -TYPE, PURCHASED 8/04 AND HAS 60,000 MILES ON IT. THE CAR WAS UNDER WARRANTY FOR 50,000 MILES. I WAS TOLD THE REPAIR WOULD BE ABOUT $200, AND THEY HAD THE PART IN STOCK. SEVERAL HOURS LATER, I WAS CALLED AND THE TOTAL REPAIR WAS OVER $540.00! I'VE DRIVEN CARS WELL OVER 100,000 MILES. I'VE NEVER HAD A SEAT BELT FAILURE. *NM
ON JANUARY 1, 2007 I WAS COMING TO A STOP IN HEAVY TRAFFIC. I APPLIED THE BRAKE BUT THE CAR LURCHED FORWARD AND I ACCELERATED INTO A STOPPED CAR CONTAINING A FAMILY. I OCCASIONALLY EXPERIENCED THE PROBLEM OF UNITENDED ACCELERATION PRIOR TO THE ACCIDENT BUT AT THE TIME OF THE ACCIDENT, I HAD NOT PUT THE FACTS TOGETHER. IN THE SPRING OF 2008, I WAS ON WET PAVEMENT GOING DOWNHILL WHEN I APPLIED THE BRAKE. THE CAR SEEMED TO ACCELERATE RATHER THAN DECELERATE AND I WAS THROWN FORWARD AND INTO THE REAR OF STOPPED PICK UP TRUCK. I WAS INJURED ON BOTH OCCASIONS. I HAVE CALLED ON JAGUAR ON SEVERAL OCCASIONS TO INQUIRE ABOUT THE PROBLEM I HAVE DESCRIBED HEREIN. EACH TIME JAGUAR DENIED ANY KNOWLEDGE OF ANY SUCH PROBLEMS ASSOCIATED WITH MY CAR. THE CAR CURRENTLY HAS 72,000 MILES AND I RARELY DRIVE IT. FRANKLY, I'M TOO AFRAID TO DRIVE IT. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *KB
TRANSMISSION / ENGINE CAR DEFAULTS TO "LIMP HOME MODE" *JB
DT*: THE CONTACT STATED THE ACCELERATOR AND BRAKE PEDALS WERE TOO CLOSE TOGETHER CAUSING ACCIDENTAL AND SIMULTANEOUS DEPRESSION OF BOTH PEDALS. THE DEALER WAS NOTIFIED. UPDATED 10/17/2006 - THE DRIVER SIDE SEAT BELT BUCKLE FAILED TO ENGAGE. A NEW BUCKLE WAS ORDERED. THE CONSUMER COULD NOT REMOVE THE LUG NUTS FROM THE WHEEL. *NM
I WAS INVOLVED IN WHAT ULTIMATELY COULD HAVE BEEN A CATASTROPHIC ACCIDENT WHILE DRIVING MY 2004 JAGUAR X-TYPE. I WAS DRIVING THROUGH AN INTERSECTION AT ABOUT 20 MPH, WHEN A 2006 CHEVY IMPALA HIT ME DOING ABOUT 50 MPH. THE IMPALA SLAMMED INTO MY RIGHT FRONT QUARTER PANEL AND PASSENGER DOOR. HITTING ME SO HARD MY CAR TILTED UP INTO THE AIR. (I THOUGHT I WAS GOING TO ROLL,) WHEN MY CAR LANDED BACK ON ALL FOUR WHEELS, I WAS HIT AGAIN IN THE RIGHT REAR QUARTER PANEL. I WAS THEN PUSHED INTO A TELEPHONE POLE. ALMOST DEAD CENTER OF MY STEERING WHEEL. NEEDLESS TO SAY, BOTH CARS WERE TOTALED DUE TO MASSIVE DAMAGE. THE ONLY AIR BAG THAT DEPLOYED WAS THE PASSENGER DASH AIRBAG. I WAS SLAMMED INTO THE STEERING WHEEL TWICE. THE DRIVERS AIRBAG DID NOT DEPLOY. NEITHER DID THE PASSENGER SIDE AIRBAG, DESPITE BEING HIT TWICE ON THE PASSENGER SIDE. IF I HAD BEEN AN ELDERLY OR LESS PHYSICALLY FIT PERSON I VERY POSSIBLY COULD HAVE BEEN KILLED. I CALLED JAGUAR FOR AN EXPLANATION, AND WAS REPEATEDLY BLOWN OFF. *JB
3-5 MONTHS AFTER PURCHASING THE CAR I NOTICED IRREGULAR NOISES COMING FROM UNDERNEATH OF THE CAR. I APPROACHED JAGUAR SERVICE (KINGS JAGUAR) AND INQUIRED ABOUT MY CONCERN. SERVICE ADVISOR TOLD ME: CAR IS NOT BROKEN IN YET. NOISES WERE GETTING WORSE; DEALER TOLD ME THAT NOISES ARE REGULAR AND NOTHING IS WRONG(WORK WAS DONE).A NEW SERVICE ADVISOR TOOK OVER THE JOB AND AFTER MY FIRST INQUIRY MANY PARTS IN SUSPENSION AND TRANSMISSION WERE REPLACED. THINGS GOT BETTER, BUT SOME PROBLEMS REMAINED. DEALER TRIED TO FIX THEM, BUT DID NOT SUCCEED. ONE TIME MY CAR WAS IN THE DEALERSHIP 1 MONTH AND 10 DAYS. JAGUAR NORTH AMERICA REFUSED AND THE REPORT THAT WAS GIVEN TO ME STAYS: NO PROBLEMS EXIST (WHY DID THEY HOLD MY CAR FOR 1 MONTH AND 10 DAYS?).AFTER THAT POINT THINGS HAVE CHANGED: SERVICE ADVISOR STARTED TO AVOID ME, NEVER ANSWERED OR RETURNED MY PHONE CALLS. I CONTACTED THE JAGUAR OF NA, CASE # 6775449 ON 04.04.06, SPOKE SEVERAL TIMES WITH THE CUSTOMER SERVICE REP MS. SIOBHAN (1-800-452-4827 EXT 2876. SHE SENT ME BACK TO THE DEALER. ON 05.03.06 I BROUGHT MY CAR TO THE JAGUAR OF GREAT NECK AND THE WHOLE DRIVE SHAFT WAS REPLACED (THE REASON FOR VIBRATION THAT WAS NOT DUPLICATED AT KINGS JAGUAR). ALSO LEAKING OIL PAN GASKET WAS REPLACED. SOME NOISES STILL EXISTED AND KEYLESS ENTRY WAS NOT WORKING AGAIN. THIS TIME I CONTACTED JAGUAR CUSTOMER SERVICE SUPERVISOR MS. BETTIE. WITH HER HELP FACTORY REP INSPECTED MY CAR ON 05.10.06 - 05.12.06. THE REASON FOR WHINING NOISE AND REMOTE WERE FIXED (WERE NOT DUPLICATED AT KINGS AND GREAT NECK SHOPS).THE SCRATCHING METAL BY METAL NOISE WAS CALLED NORMAL. I ASKED JAGUAR OF NORTH AMERICA TO EXCHANGE MY CAR.MS.BETTIE DENIED IT SAYING THAT MY CAR REPAIRED AND, IF NEEDED, WILL BE REPAIRED AGAIN. MY CAR WAS IN SHOPS 13 TIMES FOR OVER 2 MONTHS. I FEEL NERVOUS WHILE DRIVING, WHAT IS NEXT TO GET LOOSE OR STOP WORKING IN MY CAR.MY SAFETY CONCERN IS GREAT BECAUSE I TRAVEL A LOT, AND I DON'T WANT ANY DANGER TO MYSELF AND MY FAMILY WHILE DRIVING. *NM
FAILURE OF THE GAS CAP. THE GAS CAP CANNOT BE REMOVED WHEN ADDING GAS. THIS IS THE SECOND OCCURRENCE. THE FIRST TIME I WAS LOW ON GAS APPROX 2 GALS REMAINING AND WE PULLED IN FOR GAS AND THE GAS CAP WOULD NOT UNLATCH. I HAD TO BREAK IT OFF TO PUT GAS IN THE CAR BUT WAS NOT ABLE TO ATTACHED THE CAP. IT HAPPENED ON THE WEEKEND SO IT WAS 2 DAYS BEFORE IT WAS IN FOR SERVICE. THIS OCCURRENCE WAS VERY SIMILAR, THE CAP FEELS LIKE IT WANTS TO COME OFF BUT IT WON'T RELEASE. I HAD A HALF OF TANK THIS TIME AND WANTED TO TOP OFF THE TANK. FINALLY I BROKE THE CAP AND THE TOP BROKE OFF WITH THE OTHER PART STILL IN THE TANK. ONCE AGAIN THIS HAPPENED ON A SATURDAY AND THE VEHICLE CAN'T GO IN UNTIL MONDAY OR TUESDAY. *JB
TL*THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING 5 MPH THE VEHICLE WOULD NOT STOP WHEN THE BRAKES WERE APPLIED THIS CAUSED HIM TO CRASH INTO ANOTHER VEHICLE. THE ROAD CONDITIONS WERE DRY. THE CONTACT STATED THAT THERE WAS DAMAGE TO HER BUMPER. THE FAILURE OCCURRED ON FIVE OCCASIONS HOWEVER ONLY TWO RESULTED IN A CRASH. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE FIRST FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 10,500 WHEN TURNED IN ON 05/02/07. UPDATED 02-01-08 *BF THE CONSUMER STATED EACH OCCURRENCE TRANSMISSION LOST ABILITY TO DOWNSHIFT. THE CONSUMER FURTHER STATED HAD SOFTWARE MALFUNCTION AND BATTERY HAD TO BE REPLACED TWICE. THE CONSUMER STATED HE WAS FORCED TO PAY OFF THE LAST YEAR OF THE VEHICLE AS THE DEALER WOULD NOT EXCUSE HIM FROM THE LAST YEAR OF PAYMENT. UPDATED 02/01/08 *TR
DT*: THE CONTACT STATED UPON APPROACHING THE VEHICLE, IT WAS NOTICED THERE WAS A FLAT TIRE ON THE FRONT PASSENGER SIDE. THE TIRE APPEARED TO HAVE GONE FLAT AS A RESULT OF A BLISTER ON THE SIDEWALL. THERE IS A NHTSA RECALL, # 05T024000, REGARDING THE TIRES: SIDEWALL. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER NEITHER THE VEHICLE DEALER NOR THE TIRE DEALER WOULD HONOR THE RECALL. THE MODEL IS AN XJR. UPDATED 04/30/13*LJ
BRAKES FAILED GOING 70 MPH ON THE FREEWAY. ABSOLUTELY NO BRAKES AND PEDAL WENT COMPLETE TO FLOOR WITHOUT NO STOPPING. USED EMERGENCY BRAKE AND REAR-ENDED CAR IN FRONT. NO AIR BAGS WENT OFF. CAR SPEED WAS ABOUT 35-40MPH AT TIME OF IMPACT DUE TO SLOWING FROM EMERGENCY BRAKE. *NM
I WAS PULLING INTO A PARKING SPACE IN FRONT OF A DRUG STORE. WHILE MANEUVERING THE CAR BETWEEN THE LINES, MY FOOT WAS ALREADY PARTIALLY ON THE BRAKE. THEN THE CAR ACCELERATED MORE AND THE BRAKES WENT TO THE FLOOR. THUS THE CAR SURGED OVER THE CURB AND INTO THE WALL. THERE WAS NO CONTROL TO THIS CAR AT ALL. ESTIMATED DAMAGE TO THE CAR IS $6800.00 AN INSURANCE CLAIMS PERSON WILL BE CHECKING OUT THE BRAKES AND ALSO REASON FOR CAR ACCELERATION. CAR MAY HAVE TO BE TOWED TO THE DEALER FOR FURTHER INVESTIGATION ONCE THE BODY REPAIRS ARE MADE. *NM
WHEN I PRESS ON THE BRAKE TO STOP, THE CAR ACCELERATES. THE HARDER I PRESS ON THE BRAKE THE MORE THE CAR WANTS TO ACCELERATE. I HAVE HAD AT LEAST SIX INCIDENCES OF THIS SITUATION IN THE COURSE OF APPROXIMATIONS FOUR MONTHS. WHEN I BROUGHT THE CAR INTO JAGUAR SERVICE THE FIRST TIME THEY RETURNED THE CAR TO ME SAYING THAT "THERE IS NOTHING WRONG WITH THE CAR". WHEN I BROUGHT THE CAR TO THEM THE SECOND TIME, I WAS VERY SPECIFIC ABOUT HOW THE PROBLEM DEVELOPED. AFTER FOUR DAYS IN THE SHOP THEY WERE ABLE TO DETERMINE THAT THE ACCELERATOR BRACKET EXTENDS BEYOND THE AREA OF THE ACCELERATOR TO THE LEFT AND THEREFORE CAN AT TIMES INTERFERE WITH THE BRAKE PEDAL. JAGUAR CLAIMS THAT THEY HAVE NEVER HEARD OF THIS PROBLEM BEFORE, ALTHOUGH I WAS ABLE TO FIND AT LEAST ONE OTHER PERSON, ON AN INTERNET WEBSITE, "MYCARSTATS.COM", WHO IS EXPERIENCING THE SAME PROBLEM. I INFORMED JAGUAR THAT I AM HOLDING THEM RESPONSIBLE FOR ANY DAMAGES CAUSED BY THIS DEFECT. THEY HAVE NOW KNOW ABOUT THE CAUSE OF THE PROBLEM SINCE AT LEAST SINCE FEBRUARY 22, 2006.*JB THE HEAD LIGHTS WERE AIMED TOO HIGH. UPDATED 03/22/06. *JB
2003 JAGUAR VDP BRAKE AND GAS PEDAL ARE TO CLOSE TOGETHER. *TS ***NAR*** THE CONSUMER STATED WHEN HE APPLIED THE BRAKE, HE ALSO HIT THE ACCELERATOR AND AS A RESULT HE HAD AN ACCIDENT. THE CONSUMER DIDN'T STATE IF THERE WAS DAMAGE TO THE VEHICLE. *JB
PASSENGER SEAT BELT INDICATOR LIGHTS UP AT RANDOM TIMES WHEN MY WIFE IS SITTING IN THE PASSENGER SEAT. (WHEN THE LIGHT IS ON, THE SEAT BELT WILL NOT DEPLOY!) THE PROBLEM IS ON GOING. JAGUAR WAS WITNESS TO THE FAILURE AND HAS ATTEMPTED TO FIX THE PROBLEM ON SEVERAL OCCASIONS. THE REPAIR EFFORTS HAVE BEEN UNSUCCESSFUL AND FURTHER ATTEMPTS TO HAVE JAGUAR CORRECT THE PROBLEM HAVE RESULTED IN JAGUAR CLAIMING THAT ALL ASPECTS OF THE SEAT ARE UP TO DESIGN SPECIFICATIONS. THEY REFUSE FURTHER CORRECTIVE MEASURES. THIS PARTICULAR PROBLEM DOES NOT OCCUR WHEN MY WIFE IS IN THE PASSENGER SEAT OF OTHER VEHICLES. *TR
I BOUGHT THE 2004 JAGUAR X-TYPE WITH APPROX 48,000 MILES. THE ENTIRE TIME I'VE OWNED THE CAR, THE FRONT PASSENGER AIRBAG LIGHT WILL TURN ON AND OFF WHEN AN ADULT WEIGHING LESS THAN 135LBS SITS IN THE FRONT SEAT. YOU CAN MOVE AND FIGET, AND THE "AIRBAG OFF" LIFE WILL TURN OFF, ONLY TO INTERMITTENTLY TURN ON. THIS IS A HUGE SAFETY ISSUE, AS A LIGHTWEIGHT ADULT IN THE FRONT SEAT MAY NOT HAVE AIRBAG PROTECTION IN A CRASH. JAGUAR SAID THERE WAS NOTHING WRONG WITH THE SEAT AND SENSOR, AND TO ADJUST THE SEAT DIFFERENTLY UNTIL THE "AIRBAG OFF" LIFE GOES OFF. THE POINT IS THAT THERE IS NO GUARANTEE THAT PUTTING THE SEAT IN ANY PARTICULAR POSITION WILL RESULT IN A SAFE AIRBAG DEPLOYMENT FOR A LIGHT WEIGHT ADULT. UPON RESEARCH, MY X-TYPE ISN'T THE ONLY ONE WITH THIS PROBLEM. IF THE AIRBAG DOESN'T DEPLOY, SOMEONE COULD BE KILLED. *TR
DT: THE CONSUMER STATED THAT TWO FRONT CONTINENTAL TOURING TIRES WENT FLAT AT 18,000 MILES. WHEN THIS HAPPENED, BOTH THE SIDE WALL AND STEEL BELT WERE SHOWING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THEY STATED THAT THE PROBLEM OCCURRED BECAUSE THE VEHICLE WAS OUT OF ALIGNMENT. THE CONSUMER HAD TAKEN THE VEHICLE TO THE TIRE DEALERSHIP, AND THEY STATED THAT THE TIRES WERE NOT THE CORRECT TIRES FOR THIS VEHICLE. THE CONSUMER PURCHASED TWO NEW TIRES AND THEY WERE PUT ON THE REAR OF THE VEHICLE. THE TWO REAR TIRES WERE MOVED TO THE FRONT OF THE VEHICLE. THE TIRE DEALERSHIP TOLD THE CONSUMER THAT ANY SMALL BUMP WOULD CAUSE THE VEHICLE TO BE OUT OF ALIGNMENT. THIS COULD CAUSE ANOTHER DEFECT WITH THE FRONT TIRES. *AK (12/05/05) THE CONSUMER WAS ALSO INFORMED THAT THE FRONT TIRES COULD EXPERIENCE THE SAME PROBLEM. THE CONSUMER STATED THAT ANOTHER CONSUMER WHICH WAS AT THE DEALERSHIP HAD EXPERIENCED THE SAME PROBLEM. *SC
DT: CONTACT STATED THAT THE LEASED VEHICLE WAS PULLING TO THE RIGHT. THE DEALER INFORMED THE CONTACT THE BEADS AND BANDS ON THE TIRES LOOKED LIKE HE HIT A DEEP POT HOLE. HOWEVER, THERE HAD BEEN NO CONTACT WITH A POT HOLE. HE REPLACED THE TIRES AT HIS OWN EXPENSE. THE MANUFACTURER INFORMED HIM THAT HE SHOULD HAVE LEFT THE TIRES ON THE VEHICLE FOR INSPECTION BECAUSE THE ORIGINAL TIRES WERE NO LONGER AVAILABLE . THE MANUFACTURER WAS UNWILLING TO OFFER ANY FREE REMEDY OR COVER THEM UNDER WARRANTY. THE TIRE REPLACEMENT REMEDIED THE VEHICLE PULLING TO THE RIGHT. *AK
TL*THE CONTACT OWNS A 2004 JAGUAR X-TYPE. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG INDICATOR WOULD ILLUMINATE INTERMITTENTLY WHENEVER THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY PERFORMED A TEST THAT WOULD CAUSE THE AIR BAG INDICATOR TO ILLUMINATE WHEN NEEDED. IMMEDIATELY FOLLOWING, THE AIR BAG INDICATOR BEGAN ILLUMINATING AGAIN. THE MANUFACTURER STATED THAT THE REPAIRS WOULD NOT BE COVERED UNDER THE WARRANTY. THE CURRENT MILEAGE WAS 55,000 AND FAILURE MILEAGE WAS 19,857. UPDATED 11/07/08. *LJ UPDATED 11/07/08. *JB
DT: THE CONSUMER STATED HE WAS INVOLVED IN AN ACCIDENT WHILE DRIVING HIS 2004 JAGUAR XJ8. THE FRONT WHEEL BROKE OFF AT THE UPPER BALL JOINT. THE POLICE REPORT READ THAT THE PASSENGER SIDE FRONT WHEEL BROKE WHICH CAUSED THE CONSUMER TO HIT TWO PARKED UNATTENDED VEHICLES . NO ONE WAS INJURED IN THE ACCIDENT. *JB
2004 JAGUAR XJ8 NEW VEHICLE LIMITED WARRANTY.***NO ANSWER REQUIRED***. *MR WHILE DRIVING THE THE FRONT PASSENGER SIDE WHELL CAME OFF CAUING CONSIDRABLE DAMAGE TO THE VEHICLE AND DFAMGE TO TOW OTHER VEHICLE'S.
THE PASSENGER SIDE AIR BAG DOES NOT ACTIVATE FOR A PASSENGER WITH AN APPROX. WEIGHT OF 100 TO 135 POUNDS. WE HAVE BROUGHT THE VEHICLE INTO JAGUAR AND SHOWED THE SERVICE PERSONNEL THAT I, AT 120 POUNDS, WHILE SITTING IN THE SEAT, THE AIR BAG IS NOT ACTIVATED. I WAS TOLD THAT I NEED TO EXTEND MY LEGS TO ACTIVATE IT. I HAVE BROUGHT THE CAR TO JAGUAR ON THREE DIFFERENT OCCASIONS, CONTACTED JAGUAR CORPORATE AND WAS TOLD THAT THERE IS NO DEFECT. I EXPLAINED MY CONCERN FOR LEGAL RAMIFICATIONS SHOULD THE AIR BAG NOT DEPLOY IN THE EVENT OF AN ACCIDENT AND WAS AGAIN AND AGAIN TOLD THERE WAS NOTHING THE DEALERSHIP OR CORPORATE WOULD DO. *TR
WAS WAITING FOR A LIGHT CHANGE, WHEN SUDDENLY MY CAR LURCHED FORWARD WHILSE MY FOOT WAS STILL ON BRAKE, BUMPING THE TWO CARS IN FRONT OF ME. THE DSC FAULT LIGHT WAS ON AFTER THIS HAPPENED.STATING ``DSC NOT AVAILABLE``HAD VECHICAL TOWED TO HERITAGE JAGUAR IN FREEPORT, THEY REPLACED THE FAULT BRAKE PRESSURE SWITCH. I NOW FEEL VERY NERVOUS DRIVING SENSE ALL THIS HAPPENED.
VEHICLE WILL INTERMITTENTLY PULL HARD TO THE RIGHT WHEN BRAKING AT HIGHWAY SPEEDS OF 70MPH DURING RAIN. FORCE WILL PULL VEHICLE DEEP INTO RIGHT HAND LANE. HAS OCCURRED APPROXIMATELY 8 TIMES SINCE PURCHASE, INCLUDING PURCHASE DATE OF 4/20/05, WHEN DRIVING HOME FROM DEALERSHIP IN BOISE, ID TO ST. LOUIS, MO. VEHICLE WAS A NEW DEMO WITH APPROXIMATELY 1900 MILES AT PURCHASE. MOST RECENT INCIDENT OCCURRED MAY, 2008 WITH APPROXIMATELY 10,500 MILES. VEHICLE HAS MAINLY BEEN DRIVEN LOCALLY IN TOWN AND IN DRY WEATHER AT SPEEDS WELL UNDER 55MPH. VEHICLE CURRENTLY HAS APPROXIMATELY 10,600 MILES SINCE MANUFACTURE. 6,600 MILES DRIVEN LOCALLY SINCE PURCHASE. LOCAL DEALERSHIP HAS BEEN UNABLE TO DUPLICATE DEFECT AND HAS FOUND NO PROBLEM WITH VEHICLE. NO CORRECTIVE ACTION HAS OCCURRED TO DATE. *TR
WHILE PARKING THE VEHICLE IT ACCELERATED. CONSUMER TURNED THE VEHICLE OFF TO STOP. AT THE SECOND OCCURRENCE CONSUMER WAS AT A COMPLETE STOP WHEN THE VEHICLE ACCELERATED CAUSING IT TO STRIKE THE VEHICLE IN FRONT. DEALER WAS UNABLE TO FIND ANY DEFECTS. *AK *NM
ON THREE SEPARATE OCCASIONS VEHICLE WOULD INTERMITTENTLY COMMENCE TO ACCELERATE WHILE APPLYING THE BRAKE PEDAL. VEHICLE HAD BEEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE PROBLEM.*AK. WHILE AT ALIGHT VEHICLE ACCELERATED AND SURGED, FORCING THE DRIVER TO SHIFT INTO NEUTRAL UNTIL ENGINE STOPPED ACCELERATING. *AK
WHILE DRIVING CONSUMER NOTICED A PARKED VEHICLE ON THE HIGHWAY. CONSUMER TRIED TO AVOID HITTING THE VEHICLE BY MAKING A RIGHT TURN ONTO THE SHOULDER, BUT STEERING WHEEL FAILED. CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. CONSUMER'S VEHICLE COLLIDED WITH THE OTHER VEHICLE. IT FLIPPED OVER THREE TIMES AND LANDED IN A DITCH. UPON IMPACT, DRIVER'S SIDE AIR BAG DID NOT DEPLOY, BUT PASSENGER'S SIDE AIR BAG DEPLOYED. DRIVER AND PASSENGER SUSTAINED HEAD AND BACK INJURIES, AND WERE TRANSPORTED TO THE HOSPITAL BY AMBULANCE. VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. *AK
VEHICLE HAS A METAL SHEET IN THE GAS TANK, SO WHENEVER ONE GETS OUT AND FILLS UP FOR GAS, IT IS CAPABLE OF CUTTING THE FINGERS.*AK
POSSIBLE DEFECTIVE REAR BRAKES SYSTEM IN 2004 JAGUAR XJ-8 CAUSING PREMATURE PAD WEAR, REPLACEMENT, SERVICES TO RELATED PARTS WHICH DEALER DESCRIBES AS "NORMAL WEAR AND TEAR". REAR BRAKE PADS SHOULD NOT NEED REPLACEMENT AT 20,000 MILES UNLESS .*AK