NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2010 Jaguar XF. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The contact owns a 2010 Jaguar XF. The contact stated while driving at an undisclosed speed, there was an abnormal fuel odor inside the vehicle. There was no warning light illuminated. The contact stated that the fuel odor was more evident while the A/C unit was activated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the fuel cap was replaced; however, the failure reoccurred. The manufacturer was made aware of the failure. The contact referenced NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline); as a possible cause for the failure; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 160,000.
Item was recalled and supposed to be fixed by jaguar recall: 12V521000, however after it was “fixed” the same issue is occurring and the vehicle is leaking gasoline. Jaguar is stating that wither or not it was fixed correctly it has been closed and I would be responsible for repairs although the recall was not properly fixed initially!
The contact owns a 2010 Jaguar XF. The contact stated while the vehicle was parked, gasoline was observed leaking from the vehicle. The contact was unsure if any warning lights were illuminated. The vehicle was not taken to the dealer and was not repaired. The contact referenced NHTSA Campaign Number: 20V081000 (Fuel System, Gasoline) as a possible solution however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 130,000.
Vehicle has one open recall. Recall has been corrected by Jaguar per their statements. However, refuse to report fix to NHTSA so updates can be made to the database.
I have read several reports of my specific model of car with a flange issue in the fuel rail system and yet my car is not apart of this recall it smells of gas and I'm sure it's regarding this same defect. I have no check engine light on my gas is being consumed at a faster rate than expected and yet I'm being told my car isn't affected which it is. This is the issue why don't you all add these vehicles to the list there are so many.
The contact owns a 2010 Jaguar XF equipped with Lionhart tires, Tire Line: Lionclaw, Tire Size: 245/35/ZR20, DOT Number: Not Available. The contact stated that while driving at approximately 80-84 MPH, the passenger's side rear tire had a blowout, causing the passenger side rear rim to crack. Additionally, the passenger's side front rim was cracked. There was no impact to the passenger's side front rim that could have caused it to crack. The contact was able to pull over and replace the passenger's side rear tire with a spare tire. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was not available. VIN not available. Consumer stated blowout happen 4 days after purchasing brand new tires.
The contact owns a 2010 Jaguar XF. The contact received notification of NHTSA Campaign Number: 20V081000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, a fuel odor was detected. The dealer and Jaguar West Columbia (12500 New Car Dr, Clarksville, MD 21029) were made aware of the failure but informed the contact that parts were not yet available. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 104,000. Parts distribution disconnect.
Since purchasing this vehicle, I have noticed the smell of gasoline within the cabin of the vehicle. The smell becomes nauseating after a while. I have three small children who complain about the smell inside the cabin and I worry about their safety as well as their mother’s and mine. There have been recalls regarding this issue with this very vehicle, but for some reason mine is not included in the recall. I have called Jaguar USA and they say the vehicle’s VIN is not listed as one of the ones recalled.
My check engine light came on and car was sputtering and cutting off, I made it to a auto parts store . Looking under the hood they noticed the reservoir coolant tube had leaked and caused a hole in the air intake.
WHEN YOU SLOW DOWN, THE VEHICLE CUTS OFF COMPLETELY. WHEN YOU TURN THE CAR ON, IT'S ALMOST AS IF THE GAS IS NOT TRAVELING SOMEWHERE AND CAUSES IT TO TAKE A WHILE. HAVING IT CUT OFF ON THE HIGHWAY IS A VERY SCARY THING. I SEE RECALLS YET THEY'RE ACTING AS IF MY VEHICLE IS NOT AFFECTED BY IT.
1. SPEED CONTROL (MOTION): CRUISE CONTROL CONTINUALLY SHUTS OFF WHILE TRAVELING AT HIGHWAY SPEEDS AND HITS ROAD PATCHES/BUMPS. THIS HAS HAPPENED SINCE I PURCHASED THE CAR NEW; 2. LEATHER ON DASHBOARD (STATIONARY & MOTION): CAR IS GARAGED IN NY, METICULOUSLY MAINTAINED AND USED OCCASIONALLY, YET THE LEATHER ON THE DASHBOARD WARPED/RIPPLED -- NOT A GOOD LOOK FOR A JAGUAR; RECENTLY, I SPENT ALMOST $ 1,000 FOR WINDSHIELD HAD TO BE REMOVED/REPLACED TO REPAIR. NOW LOOKS WORN, THOUGH SIGNS OF WEAR REMAIN; 3. USB & COMMUNICATION COMPONENTS IN MIDDLE DASH DEPT (STATIONARY AND MOTION): THESE SYSTEMS FAILED FEW WEEKS AFTER WARRANTY EXPIRED. IN THESE DAYS, VERY IMPORTANT TO BE ABLE TO USE, BUT JAGUAR DEALER SAID VERY EXPENSIVE TO REPAIR. 4. SUNROOF GASKET (STATIONARY & MOTION): GASKET STARTED FAILING FEW YEARS AGO, BUT FINALLY REACHED EXTENT REQUIRING REPLACEMENT. MY PROFESSIONAL UPHOLSTERY REPAIR PROVIDER REPORTED THE REPAIR REQUIRED AN ENTIRE SUNROOF SYSTEM REPLACEMENT ($1,000), WHICH IS VERY NON-SENSIBLE. THEY INSTALLED INCORRECTLY AND NOW SUNROOF WILL NOT CLOSE WHILE DRIVING, BUT RATHER EMITS LOUD "FLUTTERING" SOUND AND SHAKES THE VEHICLE; 5. WINDOWS (MOTION): AS YOU ARE AWARE I'M SURE, OPENING PARTIAL REAR WINDOWS INDUCES VIOLENT SHAKING THROUGHOUT VEHICLE. THIS ISSUE PRESENT IN ORIGINAL DESIGN OF VEHICLE. 6. RUNNING LIGHTS (MOTION): THIS VEHICLE WAS DESIGNED WITH NO RUNNING LIGHTS, SO I TRIED TO FIND GARAGE TO INSTALL, FOR SAFETY REASONS. JAGUAR SERVICE REPAIR PROVIDERS AND OTHERS SAID VEHICLE DESIGN PROHIBITS ABILITY TO INSTALL RUNNING LIGHTS. 7. HORN (STATIONARY AND MOTION): I'M SIMPLY POINTING TO FACT THAT THIS BEAUTIFUL CAR ROARS LIKE A LION, YET HAS WIMPY HORN SOUND!
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THERE WAS AN ABNORMAL ODOR OF FUEL DETECTED INSIDE AND OUTSIDE OF THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHCILE WAS TAKEN TO JAGUAR HONOLULU (888 KAPIOLANI BLVD, HONOLULU, HI 96813, (808) 592-5108) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL FLANGE AND GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE FAILURE WAS LIKE THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 20V081000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 96,000.
My car also has the ongoing issue of the panel located between my speedometer and odometer the screen will randomly flicker and go out and then come back on I have notice the temperature when it's hot affects it worse that the winter but it happens all the time which scares me as I don't k ow when my car has issues as this is the only area that it will tell me my car is overheating amongst other notifications I called Jaguar and they want to charge me $3000+ to fix this. This is a defect ND should be replaced and not at the cost of the owner of the vehicle.
WHEN MY CAR STARTED UP I NOTICE THAT THE SCREEN ON THE STEREO SYSTEM WAS JUST FLASHING AND NEVER CAME ON ALSO THE CAR STARTED OVER HEATING AND CHECK ENGINE LIGHT CAME ON ALSO THERE IS HAS LEAKING FROM THE RIGHT REAR PASSENGER SIDE DOOR BELOW CAR IS IN THE SHOP NOW WITH $2,745 DOLLARS WORTH OF WORK BEING DONE TO IT
MY VEHICLE WHICH WAS STATIONARY BEGAN TO LEAK FUEL AFTER TRYING TO START THE CAR. THERE WAS NO LEAK PRIOR TO ATTEMPTING TO START THE CAR NOR WAS THERE ANY PHYSICAL DAMAGE OR COLLISION TO THE AREA.
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT WHILE AT DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE BACK TO THE RESIDENCE. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
2010 JAGUAR XF. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS DONE RELATED TO FUEL TANK OUTLET FLANGE SAFETY RECALL. *LD *JS
I NOTICED A STRONG FUEL SMELL IN THE INTERIOR AND EXTERIOR OF MY VEHICLE, I REPLACED MY FUEL CAP BUT THE SMELL REMAINED, I THEN TAKEN MY VEHICLE TO MY LOCAL MECHANIC FOR A DIAGNOSTIC CHECK. THE RESULTS WERE A CRACKED/ LEAKING FUEL PUMP WHICH NEEDED REPLACING WHICH CAUSED ME TO MISS WORK BECAUSE OF NO TRANSPORTATION DUE TO VEHICLE BEING UNSAFE FOR TRAVEL.
TL* THE CONTACT OWNS A 2010 JAGUAR XF. WHILE OPERATING THE VEHICLE, THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. THE FAILURE WAS PRESENT WHILE THE FUEL TANK WAS LESS THAN HALF FULL. THE VEHICLE WAS TAKEN TO LAND ROVER OF SUDBURY(83 BOSTON POST RD, SUDBURY, MA) WHERE THE FAILURE WAS CONFIRMED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V187000 (FUEL SYSTEM), ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 35,000.
WHEN I PURCHASED THE VEHICLE FROM VAN BUICK/GMC IN SCOTTSDALE, ARIZONA THEY ASSURED THAT THEY REPAIRED THE VEHICLE, ITS RECALLS, AND WINDSHIELD. UPON LEAVING THE DEALERSHIP, A COUPLE OF WEEKS LATER, THE SERVICE ENGINE LIGHT COMES ON AND THE CODES I RECEIVED FROM AUTOZONE REFLECT AIRBAG AND FUEL DELIVERY SYSTEM ERRORS. ALTHOUGH THE AIRBAG LIGHT IS NOT ON INSIDE OF THE CABIN, THE DASHBOARD IS STARTING TO LIFT ON THE PASSENGER SIDE WHERE THE AIRBAG IS. ALSO THE REAR SEAT CHILD SEAT ANCHORS DO NOT EXIST. THEY ARE NOT PRESENT IN THE VEHICLE AND I HAVE 2 SMALL CHILDREN I TRANSPORT DAILY. ALMOST DAILY, THE ENGINE WILL STALL OR LAG AND I CAN HEAR WHINING COMING FROM THE REAR PASSENGER BACK SEAT WHERE THE FUEL PUMP IS. I'M AFRAID THAT THE SMELL OF GASOLINE AND THAT SOUND MEANS I HAVE A FAULTY FUEL PUMP. IT STALLS WHEN RUNNING AND WHEN SITTING IDLE. IT'S WORSE AT AN IDLE. IT STALLS OR STUTTERS DAILY. I'M AFRAID THESE 3 THINGS WHICH I'VE SEEN ON RECALL LISTS RELATED TO THIS TYPE OF CAR WERE SEVERELY OVERLOOKED AND ARE A DANGER TO MYSELF AND MY CHILDREN.
TL* THE CONTACT OWNS A 2010 JAGUAR XF. WHILE DRIVING, THE ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED FUEL LEAKING FROM THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 97,000.
MY CAR IS LEAKING FUEL ON GROUND. I WAS PASSING SOMEONE AND NOTICED MY CAR WAS READING ON THE DASH LOSING PERFORMANCE. THE MECHANIC SAYING EXACTLY WHAT THE RECALL IS SAYING BUT MY VIN DOESN'T FALL UNDER THE RECALL. ALSO MY DASHBOARD IS COMING UP.
VEHICLE HAS A FUEL OUTLET FLANGE CRACK IN THE FUEL TANK. IT IS LEAKING GASOLINE FROM THE FUEL TANK.
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT NOTICED AN ABNORMAL ODOR OF FUEL EMERGING IN AND OUT OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JAGUAR HARTFORD (133 LEIBERT ROAD, HARTFORD, CT 06120, 877-217-5556) WHERE IT WAS DIAGNOSED THAT THE FUEL LINE WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 8000573452. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBERS: 12V521000 (FUEL SYSTEM, GASOLINE) AND 16V187000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 109,000. THE VIN WAS NOT AVAILABLE.
CRACK ON TOP OF FUEL PUMP, CAUSING FUEL TO LEAK. NOTICE THE SMELL OF GAS AFTER RETURNING TO GARAGE WHERE VEHICLE WAS PARKED.
AFTER COMING TO A STOP ON A CITY STEET, FUMES FROM FUEL COULD BE SMELLED IN THE CAR. AFTER PARKING, THE CAR IN A GARAGE, THE GARAGE WOULD SMELL LIKE FUEL. THE FUEL TANK FLANG WILL CRACK WHERE THE FUEL LINE CONNECTS. ALLOWING FUEL TO GET ONTO THE EXHAUST AND FUMES INSIDE THE CAR.
TL* THE CONTACT OWNS A 2010 JAGUAR XF. WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE TURNED OFF. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (JAGUAR OF FREEPORT, 146 W. SUNRISE HWY, FREEPORT, NY) WHERE IT WAS DIAGNOSED THAT THE AIR INJECTION PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE DAYS LATER. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A FUEL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2010 JAGUAR XF. WHILE DRIVING 15-20 MPH, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO JAGUAR FREEPORT (146 W SUNRISE HWY, FREEPORT, NY 11520, (516) 771-9700) WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM AND THE EVAPORATOR SYSTEM NEEDED TO BE REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V424000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT NOTICED FUEL FUMES COMING THROUGH THE AIR VENTS INSIDE THE VEHICLE. THE ODOR OF FUEL FUMES WAS VERY NOTICEABLE AFTER THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO MICH'S FOREIGN CARS (1331 US-70, HICKORY, NC 28602, (828) 324-6012) WHERE THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2010 JAGUAR XF. WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR ENTERED THE VEHICLE. THE CONTACT NOTICED FUEL LEAKING UNDER THE CHILD SAFETY SEAT. THE CONTACT CALLED AN UNKNOWN JAGUAR DEALER IN DALLAS, TEXAS, BUT THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THE FUEL FLANGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V187000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT NOTICED AN ABNORMAL FUEL ODOR WHILE DRIVING VARIOUS SPEEDS. UPON INSPECTION, THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING FUEL. JAGUAR JACKSONVILLE (11211 ATLANTIC BLVD, JACKSONVILLE, FL) DIAGNOSED THAT THE FUEL FLANGE WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
TL* THE CONTACT OWNS A 2010 JAGUAR XF. WHILE THE VEHICLE WAS PARKED, THERE WAS A STRONG FUEL ODOR IN THE GARAGE, THE CONTACT MOVED THE VEHICLE OUT OF THE GARAGE AND NOTICED A PUDDLE OF FUEL UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FLANGE CRACKED AND CAUSED FUEL TO LEAK OUT. THE FLANGE NEEDED TO BE REPLACED. THE CONTACT LATER TOOK THE VEHICLE TO ROSENTHAL JAGUAR (1592 SPRING HILL RD, VIENNA, VA 22182, PHONE: (866) 969-7267) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FLANGE CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 69,809.
TL* THE CONTACT OWNS A 2010 JAGUAR XF. WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR WAS DETECTED IN THE CABIN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A LEAK IN THE FUEL TANK THAT NEEDED REPLACEMENT. THE MECHANIC STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE DUE TO THE FUEL LEAK. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED THE FAILURE ON THE JAGUAR WEBSITE AND FOUND NHTSA CAMPAIGN NUMBER: 16V187000 (FUEL SYSTEM, GASOLINE), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT AN ODOR OF FUEL EMITTED INTO THE VEHICLE. THE CONTACT NOTICED FUEL LEAKING FROM THE REAR PASSENGER SIDE OF THE FUEL TANK. THE CONTACT REMOVED THE REAR SEAT AND NOTICED THAT THE OUTLET FLANGE WAS CRACKED AND CAUSED THE FUEL TO LEAK OUT. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V187000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,820.
I PURCHASED MY JAGUAR USED AND NOTICED A FUEL SMELL AFTER DRIVING IT A COUPLE OF WEEKS. THE DEALERSHIP REPLACED THE FUEL RAIL WHICH HAS NOT CORRECTED THE PROBLEM. AFTER THE RAIL WAS REPLACED, I CONTINUED TO SMELL GAS AND NOTICED FUEL LEAKING UNDER THE REAR PASSENGER AREA OF MY CAR WHEN IT'S SITTING STATIONARY, AFTER BEING DRIVEN. THE DEALERSHIP HAS AGREED IT'S DUE TO A FAULTY (PT# C2Z10550) FUEL TANK OUTLET FLANGE WHICH IS A KNOWN DEFECT/RECALL FOR THIS TYPE OF VEHICLE (J059), HOWEVER THE DEALERSHIP SAYS IT DOESN'T AFFECT MY VEHICLE AS IT WASN'T MANUFACTURED WHERE THE VEHICLE ISSUE ORIGINATED. ALL RESOURCES I HAVE LOCATED SUGGEST MOST OF THE VEHICLES WERE ASSEMBLED IN BROMWICH UK, BUT NOT ALL. I'M SURE MY ISSUE IS RELATED BECAUSE IT EXACTLY MATCHES THE ISSUE DESCRIBED IN THE RECALL AND I NEED HELP GETTING THIS FAULTY PART AND LABOR COVERED BY THE DEALERSHIP. I HAVE ALREADY PAID THOUSANDS ON THE FUEL RAIL REPLACEMENT WHICH MUST NOT HAVE BEEN THE PROBLEM TO BEGIN WITH, SINCE THE SAME PROBLEM STILL EXISTS TODAY. THIS IS A FIRE RISK AND SAFETY ISSUES THAT NEEDS ADDRESSED.
TAKATA RECALL I RECEIVED A RECALL ON MY 2010 JAGUAR XF (VIN# [XXX]) FOR TAKATA AIRBAG REPLACEMENT (PROGRAM CODE: J069). WHEN I CALLED THE HONOLULU JAGUAR DEALER THEY INDICATED THAT I WOULD NEED TO PAY THE SHIPPING COST FROM MY HOME ON THE ISLAND OF HAWAII TO THE ISLAND OF OAHU WHERE THE CLOSEST JAGUAR DEALER IS LOCATED. THAT COST WOULD BE ABOUT $600.00. HAVING MY CAR REPAIRED IS IMPORTANT FOR THE SAFETY OF MY FAMILY. THE LETTER SENT BY THE DEALER INITIALLY INDICATED THAT REPAIR WOULD BE WITHOUT CHARGE. DO I HAVE ANY RECOURSE OR CAN THE NHTSA HELP ME ON THIS ISSUE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
VEHICLE SMELLS LIKE GASOLINE WHILE STATIONARY AND IN MOTION. VEHICLE HESITATES TO START AND THEN FINALLY STARTS. CHECK ENGINE LIGHT WILL STAY ON FOR A SECOND OR TWO THEN GO OUT. TOOK VEHICLE TO TWO INDEPENDENT SERVICE PLACES AND THEY VERIFIED THAT THE FUEL IS LEAKING FROM THE OUTLET FLANGE SIMILAR TO THE RECALL ON 2010 JAGUAR XF VEHICLES.
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACTED OBSERVED FUEL LEAKING FROM THE FUEL TANK OF THE REAR PASSENGER SIDE WHILE FUELING THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR AND FILLER CAP WARNING SENSOR WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (LAND ROVER OF HOFFMAN LOCATED ON 1051 W HIGGINS RD, HOFFMAN ESTATES, IL, 60169) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL FOR THE FUEL. THE VEHICLE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
TAKATA RECALL - I WASN'T NOTIFIED BY JAGUAR OF THE RECALL FOR PASSENGER SIDE AIRBAG. I CHECKED THE NHTSA DATABASE AND WAS MADE AWARE OF IT. AFTER TAKING MY 2010 XF TO THE NEAREST JAG DEALERSHIP, THEY CHECKED THE RECALL DATABASE AND TOLD ME THAT MY CAR IS ONE OF THE RECALLED VEHICLES. BUT THEY DID NOT REPLACE MY AIRBAG AND IT HAS BEEN 5 MONTHS AND I STILL HAVEN'T HEARD FROM JAGUAR ABOUT BRINGING MY CAR BACK TO BE FIXED.
MY VEHICLE HAS LESS THAN 59K MILES AND THE CHECK ENGINE LIGHT IS ON. I WAS TOLD THE CAR IS RUNNING TOO COOL. THERE IS AN ISSUE WITH THE COOLANT SYSTEM, FUEL SYSTEM ETC. THE CAR DRIVES FINE HOWEVER, THE DEALERSHIP NEEDS TO REPLACE HOSES, HOUSINGS, ETC. TO THE TUNE OF $1382 I HAVE NEVER HEARD OF A CAR RUNNING TOO COOL.. THIS IS A MANUFACTURING ISSUE. ALSO, THE HEADLINER ATTACHED TO THE SUNROOF HAS FALLED DUE TO HEAT AND I UNDERSTAND THIS IS A COMMON PROBLEM WITH THESE JAGUARS.
THE WHEELS ON A RANGE OF JAGUAR MODELS ARE PRONE TO THE RIMS CRACKING WHERE THE TIRE BEAD SEALS TO THE INNER LIP OF THE RIM. I HAVE HAD ALL (4) 20" SELENA STYLE OEM WHEELS CRACK MULTIPLE TIMES PER RIM. THIS ISSUE HAS BEEN REPORTED IN JAGUAR FORUMS BY MANY OTHER OWNERS AND THE SAME RIM HAS SAFETY RECALLS ASSOCIATED WITH IT BUT FOR SOME REASON DON'T COVER THIS MODEL EVEN THOUGH ITS THE SAME EXACT RIM. THE ALUMINUM ALLOY REACHES ITS FATIGUE LIMIT AS EARLY AS 40K MILES OF USE. ONCE CRACKS OCCUR, THE RIM WILL CONTINUE TO CRACK IN NEW LOCATIONS WITHOUT REQUIRING IMPACTING A POTHOLE OR OTHER OBSTRUCTION AS IS EVIDENT THAT NO DAMAGE HAS BEEN OBSERVED TO ANY OF THE TIRES DURING A RIM CRACK EVENT SUCH AS BUBBLES OR SIDEWALL DAMAGE. THE OWNER IS LEFT WITH ONLY ONE SOLUTION, BUY NEW OEM WHEELS AND HOPE TO SELL THE CAR BEFORE THE RIMS AGAIN REACH THEIR FATIGUE LIFE LIMIT. THIS MAY EITHER BE A POOR CHOICE OF ALLOY, MANUFACTURING DEFECT OR DESIGN DEFECT SUCH AS STRUCTURAL DESIGN OR TOO THIN OF A WALL THICKNESS OF THE RIM. THE 20" SELENA STYLE OEM WHEELS APPEAR TO BE AFFECTED THE MOST BY THE ISSUE OF RANDOM RIM CRACKING. THIS IS UNRELATED TO THE CRACKING AROUND THE WHEEL STUD DUE TO IMPROPER LUG NUT TORQUE. THE REAR WHEELS (9.5" WIDE) START CRACKING FIRST AROUND 50K MILES FOLLOWED LATER BY THE FRONT WHEELS (8.5" WIDE). I HAVE EXPERIENCED FLAT TIRES DUE TO THE RIMS CRACKING ABOUT 10 TIMES IN TOTAL. I HAVE WORN OUT TWO SPARE TIRES BECAUSE OF THIS PROBLEM. THE CRACKS WILL MANIFEST AS A SLOW LEAK AND WILL PROGRESS TO A FASTER LEAK AS THE CRACK PROPAGATES FURTHER. WELDING THE CRACK IS NOT AN APPROPRIATE REPAIR OPTION AND SHOULD NOT BE CONSIDERED.
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE VEHICLE. THE CONTACT ALSO STATED THAT A CONSTANT FUEL ODOR WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
TL* THE CONTACT OWNS A 2010 JAGUAR XF. WHILE THE VEHICLE WAS PARKED, THE ODOR OF FUEL WAS PRESENT INSIDE THE GARAGE AND A FUEL STAIN WAS DISCOVERED ON THE FLOOR OF THE GARAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT FUEL WAS LEAKING FROM THE SEAMS OF THE FUEL TANK AND THE TANK WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 50,000. UPDATED 08/08/17*LJ THE CONSUMER STATED IT WAS DETERMINED THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND NO FURTHER ACTION IS NECESSARY. *JS
TAKATA RECALL MY VEHICLE IS EXPERIENCING FUEL LEAKING ON THE GROUND UNDERNEATH THE REAR OF THE VEHICLE ALSO A FUEL ODOR.
TL* THE CONTACT OWNS A 2010 JAGUAR XF. WHILE THE VEHICLE WAS PARKED, THE CONTACT DETECTED A FOUL ODOR COMING FROM THE VEHICLE. THE CONTACT STATED THAT FUEL LEAKED FROM THE FUEL TANK UNDERNEATH THE VEHICLE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,376.
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR EMITTING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS ALSO EVIDENCE OF A FUEL SPILL UNDERNEATH THE REAR OF THE VEHICLE. THE DEALER DIAGNOSED THAT THE FUEL OUTLET FLANGE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V187000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
TL* THE CONTACT OWNS A 2010 JAGUAR XF. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, A STRONG ODOR OF FUEL WAS NOTICED OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FUEL OUTLET FLANGES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THERE WAS A ODOR OF FUEL PRESENT INSIDE THE GARAGE WHERE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FLANGE CONNECTED TO THE FUEL TANK HAD CRACKED CAUSING FUEL TO LEAK OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000. UPDATED 12/20/16*LJ
GAS LEAKING ONTO GROUND
Data synced from NHTSA on May 4, 2026