2012 Jaguar XF Fuel System Problems

Fuel tank is leaking fuel from the top of the tank. Fuel is visibly leaking, I must exit the vehicle to air out and breathe. I’ve had multiple medical visits for headaches. Jaguar/Land Rover has had multiple fuel recalls, but have told me my car is not covered.

TL* THE CONTACT OWNS A 2012 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING THE DASHBOARD LEATHER INTERIOR DETACHED FROM THE BASE OBSTRUCTING THE CONTACT'S VIEW. THE CONTACT MENTIONED AN ABNORMAL ODOR ON THE INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO GALPIN JAGUAR (15500 ROSCOE BLVD, VAN NUYS, CA 91406, (818) 894-3800) WHERE THE VEHICLE WAS INSPECTED HOWEVER, A DETERMINATION WAS NOT REACHED PERTAINING THE FAILURE. WHILE PERFORMING A VIN SEARCH, THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHICH A CASE WAS MADE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

IN 2012 JAGUAR HAD A RECALL ON SOME OF THEIR FX MODEL CARS DUE TO FAULTY FUEL TANK FLANGE ISSUES THAT COULD CAUSE THE CARS TO CATCH FIRE. THE NHTSA CAMPAIGN # WAS 12V521000, THE RECALL # WAS: J027 & THE POTENTIAL NUMBER OF UNITS AFFECTED WAS 4,195. IN THE DOCUMENT I'VE ENCLOSED, YOU'LL SEE THAT MY VEHICLE HAD THE EXACT SAME ISSUE WITH THE OIL LEAK AND CRACKED FUEL TANK FLANGE THAT OTHER CARS WERE RECALLED FOR IN 2012. I INITIALLY NOTICED A STRONG FUEL SMELL IN MY GARAGE AFTER TURNING THE CAR OFF AND CLOSING THE GARAGE DOOR ABOUT 1 WEEKS AGO. MY NEXT DOOR NEIGHBOR ALSO COMPLAINED THAT SHE SMELLED THE GAS FUMES IN HER HOUSE LAST WEEK, BUT NOTICED THAT THEY WENT AWAY AFTER I REMOVED MY CAR FROM THE GARAGE AND PARKED IT OUTSIDE. I CHECKED JAGUAR'S WEBSITE AND ASKED MY JAGUAR SERVICE ADVISOR IF THERE WAS A RECALL ON MY VEHICLE BECAUSE I'D PREVIOUSLY READ ABOUT THE FUEL TANK FLANGE RECALL, BUT BOTH SOURCES DID NOT CONFIRM A RECALL ON MY CAR. I CALLED JAGUAR THIS MORNING WHILE AT THE DEALERSHIP WAITING FOR MY CAR TO BE SERVICED, AND WAS TOLD THAT THEY RECALL WAS VIN SPECIFIC & IT WAS INDEED FOR THE SAME EXACT ISSUE I HAD FIXED TODAY. I'M CONCERNED THAT I WAS DRIVING AROUND IN A CAR THAT JAGUAR HAS KNOWN TO HAVE A SERIOUS ISSUE THAT COULD'VE RESULTED IN MY CAR CATCHING FIRE, YET MINE AND OTHER JAGUARS WHO MAY HAVE HAD OR MAY HAVE THE ISSUE ARE STILL ON THE STREETS. DUE TO THE SEVERITY OF THE MATTER, I WANTED TO BRING IT TO YOUR ATTENTION IN HOPES THAT YOU CAN INTERVENE WITH THIS SERIOUS SITUATION.

TL* THE CONTACT OWNS A 2012 JAGUAR XF. THE CONTACT STATED THAT THE FUEL TANK INDICATOR ILLUMINATED EVEN THOUGH THERE WAS HALF A TANK OF FUEL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO RECOMMENDED THE FUEL PUMP BE REPLACED. THE DEALER (JAGUAR COLUMBIA, 540 JAMIL RD, SUITE A, COLUMBIA, SC 29210, (803) 731-7493) WAS CONTACTED AND SUGGESTED THE VEHICLE BE BROUGHT IN FOR DIAGNOSTIC TESTING. THE CONTACT INFORMED THE DEALER THAT THE VEHICLE WAS ALREADY IN THE SHOP AND A PART WAS ORDERED. THE VEHICLE REPAIRS WERE BEING DELAYED UNTIL THE FUEL PUMP PART ARRIVED. THE REPAIRS WOULD BE PERFORMED BY THE INDEPENDENT MECHANIC. THE DEALER STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 74,124.

I WAS DRIVING (IN MOTION) WHEN THE CAR COMPLETELY SHUT DOWN IN THE MIDDLE OF A BUSY STREET. I WAS ABLE TO THANKFULLY ROLL INTO A TURN LANE. I WAS NOT ABLE TO RESTART OR EVEN TURN THE CAR INTO NEUTRAL. THE VEHICLE LOST POWER-ASSISTED BRAKING AND POWER-ASSISTED STEERING. IT WAS HORRIFYING. THE CAR WAS TOWED TO ROSENTHAL JAGUAR LAND ROVER IN TYSONS CORNER VA, WHERE THEY UNCOVERED THAT THE ISSUE WAS A DEFECTIVE FUEL PUMP CONNECTOR AND THE DESCRIPTION MATCHES THE EXACT DESCRIPTION OF THIS RECALL: HTTPS://WWW.EDMUNDS.COM/CAR-NEWS/2013-JAGUAR-XF-RECALLED-FOR-FUEL-PUMP-PROBLEM.HTML

FUEL FLANGE IS CRACKED CAUSING MY VEHICLE TO POUR OUT GAS WHILE MOVING AND WHILE PARKED. THERE IS ALSO A HEAVY GAS SMELL THROUGHOUT THE VEHICLE.

I HAVE A 2012 JAGUAR XF WITH 48,000 MILES WHICH HAS A GAS LEAK ON TOP OF THE GAS TANK WHERE THE HOSE CONNECTS TO THE ASCENDING UNIT. THIS IS NOT ONLY VERY DANGEROUS FOR MY FAMILY BUT ALSO TO MY HOME AS THIS ISSUE CAN CAUSE A FIRE. I WOULD LIKE THIS ISSUE RESOLVED BY REPAIR AS I AM AWARE THAT JAGUAR HAS ISSUED SEVERAL RECALLS AND ONE OF THE RECALLS IS FOR A PROBLEM WITH THE 2012 JAGUARS XF LEAKING GAS WHICH COULD CAUSE A FIRE.

TL* THE CONTACT OWNS A 2012 JAGUAR XF. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE SUDDENLY STALLED AND SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC FUEL PUMP FAILED. THE ELECTRONIC FUEL PUMP WAS REPLACED; HOWEVER, THE FAILURE RECURRED APPROXIMATELY ONE MONTH LATER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP WAS FAULTY. THE HIGH PRESSURE FUEL PUMP WAS REPLACED AGAIN, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

VEHICLE WAS PARKED I NOTICED A GAS SMELL COMING FROM THE VEHICLE. THE FUEL LINE OR THE FUEL TANK HAS A LEAK THE MECHANICS DON'T KNOW HOW THIS COULD HAVE HAPPENED

TL* THE CONTACT OWNS A 2012 JAGUAR XF. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LEAKED FUEL AND THE ENGINE STALLED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A TECHNICIAN INFORMED THE CONTACT THAT THE FUEL PUMP WAS LEAKING FUEL. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.