NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Jeep Cherokee. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
WHILE DRIVING ON FREEWAY AROUND 70MPH, THE TRANSMISSION WARNING LIGHT ALONG WITH OTHER WARNING LIGHTS CAME ON AND THE ENGINE IMMEDIATELY LOST POWER ALONG WITH LOSING POWER STEERING. WAS BARELY ABLE TO GET OFF FREEWAY. WAS ABLE TO DRIVE HOME ON CITY STREET WITH TRANSMISSION ACTING LIKE STUCK IN ONE GEAR. THIS CAR NEEDS TO BE RECALLED IMMEDIATELY BEFORE SOMEONE GETS KILLED OR SERIOUSLY INJURED. I'VE READ OF HUNDREDS OF COMPLAINTS WITH THIS VEHICLE AND IT'S A MATTER OF TIME BEFORE SOMETHING TRAGIC HAPPENS TO A FAMILY. JEEP KNOWS THERE IS A PROBLEM WITH THIS PARTICULAR NINE SPEED TRANSMISSION AND NEEDS TO BE FORCED INTO TAKING ACTION.
ENGINE CODE P0520. MY REPAIR SHOP SAID THIS IS A VERY COMMON 2014 JEEP ISSUE. MY SENSOR SAYS THERE IS NO OIL PRESSURE, HOWEVER, MY CARS OIL PRESSURE IS FINE. CAR DRIVES FINE OTHER THAN THE ENGINE LIGHT ON.
SERVICE AIRBAG SYSTEM POPS UP ALL THE TIME . SOMETIMES IT'S THE SHORT WIRE THAT GETS UNPLUGGED IF YOU MOVE YOUR SEAT OR JUST TURNS ON AND YOU HAVE TO REPLUG THAT CORD BACK . I'M NOT SURE IF THE AIRBAG WILL DEPLOY IF I GET IN AN ACCIDENT
I'M HAVING A FEW PROBLEMS WITH MY VEHICLE, I JUST BOUGHT IT USED WITH APPROXIMATELY 111,000 MILES. MY MAIN CONCERN IS MY STEERING WHEEL BECOMING VERY HARD TO TURN WHILE TRYING TO PARK OR EASE OUT OF PARKING. EVERY TIME I BACK OUT, IT DOESN'T LET ME TURN MY WHEEL WHICH WAS VERY DIFFICULT BECAUSE I DIDN'T WANT TO HIT ANYONE/ANYTHING. ALSO, THIS MORNING ON 5/23/2018, ALL MY LIGHTS ON MY DASH BOARD CAME ON WHILE ON MY WAY TO WORK, AND MY STEERING WHEEL BECAME STUCK WHILE CARS WERE BEHIND ME. LUCKILY, IT WAS IN A RESIDENTIAL NEIGHBORHOOD. I HAD TO ROTATE THE STEERING WHEEL VERY HARD TO PULL OVER. I HOPE NO ONE ELSE GOES THROUGH THIS WHILE DRIVING. THIS IS VERY UNSAFE. HOPE TO FIND A RESOLUTION.
TWICE WHILE DRIVING MY CAR IT HAS DIED WITHOUT ANY WARNING. THE FIRST TIME I WAS DRIVING DOWN A PARKING GARAGE RAMP AND THE CAR DIED AND THE BRAKES AND STEERING WHILE LOCKED UP. THE MESSAGE ON THE DASHBOARD SAID PRESS THE BRAKES TO SHIFT GEAR. LUCKILY I WAS ABLE TO SHIFT THE CAR IN PARK AFTER A FEW SECONDS AND STARTED THE CAR AGAIN. THE SECOND TIME I WAS DRIVING AND WAS AT A STOP SIGN. WHEN I WENT TO STEP ON THE GAS TO GO THE CAR DIED OUT AND THIS TIME THERE WAS NO MESSAGE ON THE DASHBOARD AND AGAIN AFTER A FEW SECONDS I WAS ABLE TO RESTART THE CAR. I TOOK INTO THE DEALERSHIP AND THEY SAID THERE WAS NOTHING WRONG WITH THE CAR AND THAT THEY KNOW THAT THE VEHICLE SHUTS DOWN IF THE OIL GETS LOW BUT MY VEHICLE SHOWED 30% OIL SO I KNOW THAT WAS NOT THE PROBLEM.
TRANSMISSION IS JERKING WHEN SHIFTING ESPECIALLY FROM A STOP TO GO. LATELY IT'S ALSO BEEN JERKING FORWARD WHEN COMING TO A STOP/BREAKING IT BASICALLY FEELS LIKE YOUR BEING PUSHED FORWARD. HAVE HAD TO THE DEALER A FEW TIMES TO BE TOLD NOTHING IS WRONG. HAVE HAD COMPUTER UPDATED. I HONESTLY DO NOT FEEL SAFE IN THIS VEHICLE ANY LONGER. IT'S BEEN AN ONGOING PROBLEM BUT HAVE NOTICED MORE SO THAT LAST FEW DAYS.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED, THE SHIFT SELECTOR WAS PLACED IN THE PARK POSITION HOWEVER, A MESSAGE ON THE DISPLAY STATED TO SHIFT TO DESIRED GEAR. THE VEHICLE FAILED TO GO INTO PARK. THE VEHICLE WAS TAKEN TO BROOKLYN CHRYSLER JEEP DODGE RAM LOCATED AT 2286 FLATBUSH AVE, BROOKLYN, NY 11234, (718) 713-3000, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THE FAILURE WAS DUE TO AN ISSUE WITH THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
GOING IN FOR IT SECOND TRANSMISSION REPLACEMENT . THEY KEEP FAILING WHILE DRIVING
WHILE MOVING THE CAR SUDDENLY ACTS AS IF IN NEUTRAL EVEN THOUGH INDICATOR SHOWS IN DRIVE. THE ENGINE RUNS BUT THE CAR NO LONGER HAS POWER. CAR MUST BE STOPPED AND PLACED IN PARK BEFORE THE TRANSMISSION WILL AGAIN ENGAGE. "CHECK TRANSMISSION" ERRORS ARE DISPLAYED. THIS HAS ALWAYS HAPPENED ON CITY STREETS AT LOW SPEEDS. I WORRY ABT DRIVING ON THE HIGHWAY. THIS HAS HAPPENED THREE TIMES IN THE 25 K MILES I HAVE PUT ON THE CAR. TAKING IT BACK TO THE DEALER RESULTS IN THEM TELLING ME NOTHING IS WRONG WITH THE CAR - THE TRANSMISSION JUST LOST COMMUNICATION WITH THE AND TRANSMISSION. THEY RESET THE COMPUTER ERRORS AND THE CAR RUNS NORMALLY. MY BROTHER HAS SIMILAR PROBLEMS WITH HIS JEEP AND WAS TOLD HE NEEDED TRANSMISSION FLUID CHANGES. I DO NOT KNOW EXACT DATES THIS HAS HAPPENED BUT CAN OBTAIN FROM LOCAL DODGE DEALER. THIS USUALLY OCCURS WHEN SLOWING FOR A TURN OR STOPPING AT STOP LIGHTS OR STOP SIGNS.
CAR SHUT OFF THEN CRANKED BACK UP BEGAN TO DRIVE CAR SHOWED 80 MPH ONLY GOING 45 CAR RUNNING SLUGGISH AND ENGINE REVVING UP CAR THEN SHOWED SERVICE TRANSMISSION AND SHUT OFF NOW SERVICE LIGHT IS ON ONLY OWNED THE CAR FOR A WEEK SEEN LOTS OF ISSUES ONLINE WITH THIS SAME PROBLEM HAVE KIDS AND FEEL THIS IS UNSAFE TO DRIVE DEALER IS LOOKING AT VEHICLE TOMM.
TRANSMISSION IS PERFORMING STRANGELY. AT LOW SPEEDS IT STALLS AND CANNOT MOVE. WARNING LITES ILLUMINATE AND SAYS TO PLACE VEHICLE IN GEAR, VEHICLE MUST BE STOPPED, SHUT DOWN AND RE-STARTED. SEVERAL TIMES "SERVICE SHIFTER" LITE IS ILLUMINATED AND HAS BEEN TO DEALER, THEY CONTINUE TO RE-PROGRAM AND CHECK RE-CALLS. VEHICLE MAY BE UNSAFE TO DRIVE. DEALER SAYS TCM IS NEEDING RE-PROGRAMMING. THIS STALLING AND TRANNY RE-PROGRAMMING HAS HAPPENED ON TWO OCCASIONS. SOMETIMES TRANNY LAGS ON ACCELERATION. VEHICLE USUALLY IN MOTION AT LOW SPEED OR DURING INTIAL TAKE OFF FROM DEAD STOP. SOMETIMES GEAR SELECTOR WILL NOT FUNCTION PROPERLY WHEN WARNING LITES ILLUMINATE. IN 2018 IT HAS BEEN TAKEN TO PLANT JEEP; FLAGSTAFF AZ, LAWLEY JEEP; SILVERCITY NM, AND HORNE; GLOBE AZ. RECALL S55 WIRE HARNESS NOT INSTALLED.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE AUTO LOCK FUNCTION LOCKED THE CONTACT INSIDE THE VEHICLE. THE CONTACT ALSO HEARD AN ABNORMAL WINDING NOISE WHILE THE VEHICLE WAS IN THE PARK POSITION. WHILE DRIVING AT UNKNOWN SPEEDS, THE PARKING BRAKE ENGAGED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 9,935. *TT
THERE IS WATER ENTERING THE VEHICLE IN THE REAR PASSENGER SEAT AND IN THE SPARE TIRE CARGO AREA WHEN IT RAINS. IT IS POOLING UP IN THESE AREAS AND THERE ARE ELECTRICAL COMPONENTS RIGHT BY THIS.
CAR ENGINE STALLED IN TURNING AFTER A FEW MINUTES OF DRIVING. HAD TROUBLE RESTARTING CAR. AFTER A FEW ATTEMPTS CAR POWERED BACK ON AND BROUGHT TO LOCAL MECHANIC WHICH DIAGNOSTIC CODE CAME UP FOR A LEAK IN A HOSE THAT FUELS THE ENGINE. BROUGHT CAR TO DEALSHIP AND EXPLAINED THAT OIL LEVEL WAS LOW AND NEEDED TO BE CHANGED. THIS WAS 2000 MILE AWAY FROM THE RECOMMENDED 5000 MILE OIL CHANGE. CAR OIL CHANGED AND DIAGNOSTIC CODE CLEARED AND THE SAME ISSUE HAPPENED AGAIN 2000 MILES AWAY FROM THE 5000 MILE RECCOMEND OIL CHANGE. ISSUE IS REPETITIVE FOR ABOUT 5 TIMES IN 3 YEARS.
MY JEEP WHEN I TAKE THE KEY OUT IT DINGS SAYING THE KEY IS IN THE EGNITION WHEN ITS NOT IT WONT LET ME LOCK MY DOORS AND NOW TODAY IT WONT EVEN START MY JEEP IT DONT EVEN TURN ON. AND WHEN GOING DOWN THE ROAD THE TRANSMISSION KEEPS TRYING TO TAKE OFF TO HARD OR HUSITATES TO GO
NOTICED TRANSMISSION SLIPS OCCASIONALLY WHEN I SHIFT FROM PARK TO DRIVE AND BEGIN TO ACCELERATE.
THIS VEHICLE HAS BEEN SHIFTING HARD, HAS DELAYED SHIFTING AND DOWNSHIFTING, HAS AT TIMES STALLED WHILE IDLING AND SHOWN AN ERROR MESSAGE TO SHIFT TO P AND THEN TO DESIRED GEAR, REQUIRING ME TO RESTART THE CAR. I HAVE TAKEN IT TO THE LOCAL DEALERSHIP AND THEY HAVE PERFORMED SOFTWARE UPDATES, BUT THE SHIFTING PROBLEM IS STILL OCCURRING. IN RECENT MONTHS, I HAVE HAD TWO OCCURRENCES OF FILLING THE GAS TANK AND THEN THE CAR RUNS VERY ROUGHLY FOR A SHORT TIME. ON THE SECOND OCCURRENCE, THE CAR ALSO DIED WHILE IDLING AND SHOWED THE ERROR MESSAGE ALREADY MENTIONED.
THE ELECTRONIC PARKING BRAKE ENGAGED AND WOULD NOT DISENGAGE. HAPPENED TWICE ONCE WHILE DRIVING ONCE WHEN THE VEHICLE WAS STOPPED. TOWED TO A DEALERSHIP, AFTER 4 WEEKS THE ONLY SOLUTION WAS TO COMPLETELY REWIRE THE ENTIRE VEHICLE. CLAIMING IT IS NOT COVERED UNDER WARRANTY. DEALERSHIP INFORMED ME THAT THERE WAS WATER INTRUSION.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE AT A STOP SIGN, THE VEHICLE SHUT DOWN, THE BRAKES LOST POWER, AND THE ANTI-SKID AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FROM WHERE IT WAS PURCHASED. THE CONTACT TOOK THE VEHICLE BACK TO REGAL NISSAN (770-998-8686, LOCATED AT 1090 HOLCOMB BRIDGE RD, ROSWELL, GA 30076) AND WAS INFORMED TO CALL A JEEP DEALER. THE CONTACT CALLED ROBERT LOEHR CHRYSLER DODGE JEEP RAM SRT AND FIAT AT 770-382-5885 (LOCATED AT 567 E MAIN ST, CARTERSVILLE, GA 30121) AND WAS INFORMED TO TAKE THE VEHICLE BACK TO THE NISSAN DEALER FROM WHERE IT WAS PURCHASED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,600.
I COULD ONLY PUT VERY SMALL AMOUNTS OF GAS IN TANK AT ONE TIME OR IT WOULD OVERFLOW EVEN THOUGH IT HAD LESS THAN A QUARTER OF A TANK. I TRIED DIFFERENT STATIONS AND IT DIDN'T MAKE A DIFFERENCE. IT WOULD TAKE ABOUT 10 MINUTES TO FILL THE TANK. THE DEALERSHIP HAD TO REPLACE THE GAS TANK
THE LIGHT WILL NOT COME ON ON THE DASHBOARD I CAN'T TELL HOW FAST I'M GOING OR HOW MUCH GAS IS IN THE CAR I TOOK IT TO A AUTO PLACE THEY PUT A THING ON THE CAR AND IT SAID IT WAS THE CLUSTER THERE WAS A RECALL ON THE CLUSTER AND I TOOK IT TO A CHRYSLER PLACE IN MADISON OHIO THEY SAID THEY FIXED IT BUT IT'S NOT FIXED THEY TOLD ME IN ORDER FOR THEM TO SEE IF IT'S THE CLUSTER THE RECALL I WILL HAVE TO PAY A $115.00 DOLLARS. JUST TO CHECK IF IT'S THE RECALL.
THE VEHICLE JUST STOPS WITH NO WARNING WHILE I AM DRIVING! THE FIRST TIME WAS ON THE NJ TURNPIKE DOING 70 MPH IN THE LEFT LANE. STARTED IT BACK UP AND IT DID THE SAME THING ABOUT 30 MINUTES LATER. TOOK IT TO JEEP SERVICE AND THEY SAID IT WAS A LOOSE WIRE. SEEMED OK FOR A FEW MONTHS AND THEN IT HAPPENED AGAIN. JEEP REPLACED THE TRANSMISSION MODULE. DROVE IT ANOTHER FEW MONTHS - HAPPENED AGAIN AND THIS TIME THEY REPLACED THE COMPUTER SYSTEM. THIS IS A VERY DANGEROUS PROBLEM AND I WAS PETRIFIED TO DRIVE THE VEHICLE. WHEN I COMPLAINED TO CHRYSLER, ALL THEY COULD DO WAS OFFER ME A CDI CODE WHICH IS A TINY DISCOUNT ON A NEW CHRYSLER VEHICLE. I FINALLY JUST TRADED THE CAR IN AND PURCHASED ANOTHER VEHICLE BUT I LOST A LOT OF MONEY IN DOING SO. THIS SITUATION IS VERY DANGEROUS AND I COULD HAVE BEEN KILLED IN THIS VEHICLE. LET ME REPEAT, THIS HAS HAPPENED 4 TIMES SO BELOW, WHEN YOU ASK "WHEN DID THIS HAPPEN" - I AM USING THE DATE OF THE LAST INCIDENT.
WHEN I'M FILLING UP MY TANK, THE PUMP KEEPS SHUTTING OFF LIKE THE TANK IS FULL. THE ONLY WAY I CAN FILL UP IS TO WAIT THERE AND FILL IT LITTLE BY LITTLE AND IT KEEPS SHUTTING OFF. I DON'T GET IT, IT'S NOT MY FIRST TIME PUMPING GAS. IT IS AT EVERY GAS STATION I GO TO, IN AND OUT OF THE STATE. I'VE TRIED TO SLOW THE INTAKE DOWN, TURN IT UPSIDE DOWN, TAKE THE FILLER HALF WAY OUT, ALL THE WAY IN, NOTHING WORKS. NEVER HAD THIS PROBLEM BEFORE WITH ANY CARS I'VE OWNED. I'VE READ PEOPLE WITH THE SAME YEAR CAR HAVE EXPERIENCED THIS. STRANGE THING IS, IT DIDN'T DO IT THE FIRST COUPLE OF FILL UPS. BOUGHT THE CAR IN FEB 2018 AND DIDN'T HAPPEN THE FIRST FEW MONTHS. OUT OF THE BLUE STARTED HAPPENING AND THEN STOPPED FOR A FEW MONTHS. HAS SINCE BEEN DOING IT. (APPROX. 4-5 VERY LONG, ANNOYING MONTHS)
VEHICLE PAUSESES BETWEEN SHIFTS AND SHIFTS INTO NEUTRAL ON HIGJWAY.
AFTER FILLING UP VEHICLE WITH GAS (2 SEPARATE OCCURRENCES), THE VEHICLE WILL CUT-OFF WHILE DRIVING FOR 1-2 BLOCKS. A PROMPT ON THE DASHBOARD WOULD STATE "PLACE GEAR INTO PARK" AND A RESTART OF VEHICLE WOULD BE NECESSARY. FIRST OCCURRENCE HAPPEN IN 2/19/2018 AND 3/28/2018. WHEN FIRST OCCURRENCE HAPPENED, THE VEHICLE WAS DROPPED OFF AT DEALERSHIP AND WAS INSTRUCTED BY SERVICE DEPARTMENT THE VEHICLE NEEDED TO BE "FLASHED OR REPROGRAMMED" TO RESOLVE ISSUE. SINCE THEN, THE SECOND OCCURRENCE HAPPENED RECENTLY 3/28/2018 AND IT NEEDED TO BE TOWED TO DEALERSHIP FOR ANOTHER INSPECTION/DIAGNOSTIC. IT WAS THEN MENTIONED BY SERVICE DEPARTMENT, THE REASON FOR CUT-OFF ISSUE. THE VEHICLE WAS LOW ON OIL (1 QUART LESS). MAJOR CONCERN WITH VEHICLE NOT BEING TRUSTED WORTHY WHILE DRIVING AND POSSIBLE ACCIDENT MAY HAPPEN BECAUSE OF ISSUE. ALSO BEING TOLD 2 DIFFERENT REASONS WHY ISSUE HAPPENED.
WHEN PARKING MY CAR AND DRIVING INTO THE SPACE SUDDENLY I HAD AN ENGINE SURGE. IT HAPPENED SO SUDDENLY. I TRIED TO PARK IT YET AGAIN AND THE SAME THING HAPPENED. THIS TIME I RECEIVED DAMAGE TO MY VEHICLE WHEN IT WAS STOPPED BY A LARGE LIGHT POLE. I CALLED TRIPLE A AND HAD IT BROUGHT TO THE DEALERSHIP. THEY PUT NEW BRAKES ON THE CAR. I FELT SECURE . THE THIRD TIME I WAS SLOWING DOWN DUE TO VEHICLES IN FRONT OF ME. SUDDENLY THE CAR SURGED AGAIN. I PULLED OUT OF MY LANE QUICKLY SO I WOULD NOT HIT THE CARS IN FRONT OF ME. NOW I WAS IN THE ONCOMING LANE. I SAW A CAR HORIZONTAL TO MY CAR. BRAKES DID NOTHING TO STOP ME. I HIT HER CAR. IT HAPPENED SO FAST. LUCKILY, THE PASSENGER WAS SHAKEN UP AND TAKEN TO THE HOSPITAL. THIS HAPPENED ON A CITY ST. THE VEHICLE WAS IN THE PROCESS OF TURNING INTO THE LIBRARY WHEN THE ACCIDENT HAPPENED.
SITTING AT RED LIGHT-SERVICE TRANSMISSION LIGHT WENT ON ASKING ME TO PUT CAR IN PARK..TRANSMISSION WAS NOT ENGAGED, I WOULD SAY IT WAS IN NEUTRAL, I PUT CAR IN PARK AND BACK TO DRIVE..DID NOT ENGAGE..PUT BACK IN PARK AND TURNED CAR OFF..RESTARTED AND PUT IN DRIVE..ENGAGED BUT VERY LOUD ENGAGEMENT AND SHOOK CAR, STILL SAYING TRANSMISSION NEEDS SERVICE..TOOK TO DEALER AND THEY SAID IT NEEDED REFRESHED..HAS BEEN TO DEALER SEVERAL TIMES FOR SIMILAR ISSUE..OTHER TIMES TRANSMISSION DISENGAGED WHILE ON FREEWAY..DEALER REFRESHED AND WORKING OK AT THIS TIME
THE TRANSMISSION IS JERKING WHEN IT SHIFTS SOMETIMES. IT IS NOT A SMOOTH SHIFT ESPECIALLY WHEN SHIFTING TO 1ST, 2ND, 3RD, &4TH. THE TECHS SAY NOTHING IS WRONG, BUT ITS NOT RIGHT. SOMETIMES IT SHIFTS LATE TOO. I HAVE ALSO HAD THE CAR JERK FORWARD WHEN IM COMING TO A STOP AND ITS DOWNSHIFTING. IT ACTUALLY PUSHED MY CAR FORWARD AS I WAS PUSHING ON THE BREAKS TO SLOW DOWN FOR A STOPLIGHT.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE REFUELED BEYOND THREE GALLONS. THE DEALER (LIA CHRYSLER JEEP DODGE RAM IN SCHENECTADY, NEW YORK) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,389.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED THE AIR BAGS, CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE MESSAGE CENTER DISPLAYED 'CHECK AIR BAGS SYSTEM ". THE VEHICLE WAS DRIVEN TO THE DEALER (BAXTER CHRYSLER/JEEP/DODGE OF BELLVIEW, NEBRASKA) WHOM INFORMED THE CONTACT THAT WITHOUT DIAGNOSING THE VEHICLE AN EXACT FAILURE COULD NOT BE DETERMINED BUT THEY WERE ABLE TO INFORM THE CONTACT THAT THERE WAS A RODENT NEST INSIDE THE ENGINE NEAR THE BATTERY COMPARTMENT AND THERE WERE SIGNS OF CHEWING ON THE WIRES TO THE AIR BAGS SENSORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JEFF WYLER AUTOMOTIVE FAMILY (401 MILFORD PKWY A, MILFORD, OH 45150) WHERE IT WAS DIAGNOSED THAT THE OIL SENSOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 1,800. THE VIN WAS NOT AVAILABLE.
WHILE DRIVING THE TRANSMISSION SERVICE LIGHT CAME ON AS WELL AS THE ENGINE LIGHT AND BEGAN TO DE CELERATE TO COME TO A STOP.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONSUMER STATED IT WAS A WIRE HARNESS MALFUCTION. THE VEHICLE IS EFFECTED WHILE IN MOTION, AND SHIFTS TO NEUTRAL STATE THEN STOPS DUE TO LOSS OF POWER. AFTER CAR IS TURNED ON POWER IS RESTORED WITH TROUBLE CODES APPEAR WITH NO REASONING. THE WIRE HARNESS RECALL WAS ADDRESSED VIA RESET, BUT WIRE HARNESS WAS NOT REPLACED. THE VEHICLE WAS TAKEN TO SHERMAN DODGE CHRYSLER JEEP RAM (7601 SKOKIE BLVD, SKOKIE, IL 60077, 866-650-8000) THE FAILURE MILEAGE WAS 45,000. *TT *TR
IN AUGUST WHILE FLAT TOWING OUR JEEP BEHIND OUR MOTORHOME WE EXPERIENCED SOME VIOLENT SHAKING AFTER MAKING A LEFT TURN. WE DID NOT THINK TOO MUCH ABOUT IT AT THAT TIME, THINKING MAYBE WE HAD HIT AN UNEVEN SPOT IN THE ROAD. A FEW DAYS LATER THE SHAKING OCCURRED AGAIN--THIS TIME TAKING A RIGHT TURN. AGAIN, WE THOUGHT IT WAS AN ISOLATED INCIDENT. WE CONTINUED ON OUR TRIP AND SEVERAL DAYS LATER IT HAPPENED AGAIN ON A STRAIGHT, BUT BUMPY ROAD. ALL THREE TIMES WE HAD TO BRING OUR MOTORHOME TO A COMPLETE STOP. I BEGAN TO RESEARCH TO SEE IF OTHER RV'ERS HAD EVER EXPERIENCED THIS PROBLEM AND I CAME ACROSS NUMEROUS FORUMS CITING THE SAME PROBLEM, BUT AT THAT TIME THERE WAS NO SPECIFIC CAUSE. HOWEVER, MOST OF THE EVENTS OCCURRED WHILE TOWING JEEP CHEROKEES. AND, IT SEEMED THAT WHILE BEING VERY AGGRAVATING, THESE EVENTS HAPPENED DURING VERY SLOW DRIVING AND WERE PROBABLY NOT DANGEROUS TO US OR OTHER DRIVERS. FOR THE REST OF OUR TRIP, WE MANEUVERED CORNERS AND BUMPY ROADS CAREFULLY AND SLOWLY. WE FELT WE COULD MANAGE THIS PROBLEM SAFELY THINKING IT ONLY HAPPENED AT SLOW SPEEDS. HOW WRONG WE WERE! WE JUST RETURNED FROM AN 8 DAY ROAD TRIP THAT TURNED INTO A NIGHTMARE. WE HAD A COUPLE OF INCIDENTS OF WOBBLING WHILE DRIVING SLOWLY, BUT THEN WHILE DRIVING AT AROUND 55, AN 18 WHEELER PASSED US ON A NARROW ROAD (WE WERE GOING OPPOSITE DIRECTIONS) AND THE JEEP BEGAN SHAKING VIOLENTLY CAUSING THE MOTORHOME TO ALSO SHAKE. WE THOUGHT IT WAS CAUSED BY THE WIND FORCE. WE BRAKED AND CAME TO A COMPLETE STOP, GOT OUT TO CHECK THE VEHICLES AND DISCOVERED THE TOW BAR HAD BENT BY THE FORCE OF THE SHAKING. THERE WAS NO DAMAGE SO WE STARTED BACK ON THE HIGHWAY. LATER, DRIVING AROUND 65 MPH THE JEEP STARTED SHAKING, VERY UNEXPECTEDLY. AFTER STOPPING, WE DISCOVERED THE FRONT OF THE JEEP SEVERELY DAMAGED AND ALMOST TORN OFF FROM THE TOWBAR. .
I TOOK MY JEEP INTO CLEAR LAKE JEEP3 TIMES AND STLL NOT FIXED THE CAR CAME TO A STOP THE EBRAKE ENGAGED ALL 3 TIMES I WAS ON THE HIGHWAY CAME TO A TRAFIC LIGHT AND STOPPED AND WHEN I PUT MY FOOT AN THE GAS THE CAR JURKED FORWARD AND WOULD NOT MOVE BECAUSE THE EBRAKE ENIAGED LUCKY I WAS NOT ON THE FREEWAY I COULD HAVE BEEN KILLED I SEE THIS IS HAPPENINGTO OTHER PEOPLE WITH 2014 JEEPS PLEASE HELP
TRANSMISSION NOT SHIFTING PROPERLY. FROM STOP THE "D" FOR DRIVE BLINKS AND IT WONT GO INTO GEAR. HAPPENED TWICE. CAR LUNGES AND KICKS WHEN SHIFTING WITH POSSIBILITY OF GOING OUT AT SPEED.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 25 MPH, THE PARKING BRAKE AUTOMATIC SYSTEM ILLUMINATED AND LOCKED UP THE FRONT WHEELS AND THROW HER INTO THE STEERING WHEEL. THE CONTACT MENTIONED THAT THE SAME FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO LEN STOLER CHRYSLER DODGE JEEP (1001 BALTIMORE BLVD, WESTMINSTER, MD 21157, WHERE THE AUTOMATIC PARKING BRAKE SWITCH WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER CHRYSLER DEALER JONES JUNCTION (1508 BELAIR RD #2000, BEL AIR, MD 21014), AND WAS DIAGNOSED WITH THE SAME FAILURE AS THE FIRST DEALER. THE AUTOMATIC PARKING BRAKE SWITCH WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT ADVISED THE MECHANIC TO DISCONNECT THE PARKING BRAKE SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.*DT*DT*JB*DT*DT*DT*JB*JB
TRANSMISSION SLIPS, CAUSING EXCESSIVE RPMS, ABRUPT AND JOLTING SHIFTS, AND SUDDEN VARIATIONS IN RPMS. THIS HAS BEEN AN ISSUE WITH THE VEHICLE FOR SEVERAL YEARS. HAVE TIRED MULTIPLE TIMES GOING TO DEALER TO HAVE THE ISSUE SOLVED, BUT HAVE ONLY BEEN GIVEN NEW UPDATES WHICH HAVE FAILED TO SOLVE THE PROBLEM.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH AND APPROACHING A RED LIGHT, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT SHIFTED INTO PARK AND ATTEMPTED TO RESTART THE VEHICLE. AFTER FIVE TIMES, THE VEHICLE RESTARTED AND THEN STALLED AGAIN. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY TIME THE OIL WAS LOW. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE VEHICLE WAS CONSUMING A LOT MORE OIL THAN NORMAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
MY TRANSMISSION LIGHT TUTNED ON. MY VEHICLE WOULD NOT START. SOMETIMES MY KEY WOULD GET STUCK IN THE IGNITION. MY VEHICLE WOULD STAY STUCK ON REVERSE, NEUTRAL. OR DRIVE. ALL THIS IN A MATTER OF TWO DAYS. DEALERSHIP SAID IT WAS MY TRANSMISSION. TURNED OUT IT WAS MY CONTROL MODULE. STILL HAVING A HARD TIME WITH THE GEARS. THEY FEEL LIKE I AM DRIVING AN OLD CAR. I HAVE LESS THAN 25,000 MI.
VEHICLE STALLS AND DIES AFTER GAS TANK IS FILLED. HAVE NARROWLY AVOIDED COLLISIONS AND WRECKS WHEN THIS OCCURS. VERY DANGEROUS SITUATION. VEHICLE ELECTRONICS CAUSE YOU TO HAVE TO SHIFT INTO PARK AND RE-START. VERY DANGEROUS SITUATION.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS IN 2ND AND 3RD GEAR, THE ENGINE REVVED UP AND THE VEHICLE SHUDDERED AND HESITATED. THE VEHICLE WAS TAKEN TO CROWN CHRYSLER DODGE LOCATED AT (2120 CHATMAN RD. CHATTANOOGA TN.) WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEED TO BE REPROGRAMMED. THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, AFTER REFUELING THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. UPON INSPECTION, IT WAS DISCOVERED THAT GEAR FLUID LEAKED FROM THE REAR DRIVER SIDE DIFFERENTIAL AXLE BEARINGS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 30,000.
I BOUGHT MY CAR IN MARCH 2014, SINCE THAT TIME MY VEHICLE HAS BEEN IN THE SHOP 7 TIMES FOR THE SAME THING. I HAVE BEEN TO 3 DIFFERENT DEALERSHIPS SINCE MY CAR IS STILL UNDER WARRANTY AND CONTINUE TO HAVE THE SAME PROBLEM. YESTERDAY ON MY WAY HOME ON A MAJOR FREEWAY MY CAR PUT IT SELF IN PARK AND SHUT OFF THIS HAPPENED SEVERAL MORE TIMES UNTIL I PULLED OVER SOMEWHERE SAFE TO GET IT TOWED. I HAVE 2 SMALL CHILDREN AND FEEL THE VEHICLE IS VERY UNSAFE TO DRIVE I HAVE CONTACTED CHRYSLER AS WELL REGARDING THIS MATTER. I WOULD LIKE TO KNOW WHEN IT BECOMES A CONCERN FOR PEOPLE AND THERE FAMILIES FOR SOMEONE TO TAKE ACTION. THE DEALER SHIP REFUSED TO WORK WITH ME AND PUT ME IN A SAFER VEHICLE BECAUSE I AM NOW UPSIDE DONE ON THIS VEHICLE. SO THEY WANTED ME TO MAKE A 900.00 DOLLAR PAYMENT. THIS TO ME SEEMS THAT THE DEALERSHIP AND CHRYSLER ARE MORE CONCERNED WITH MAKING PROFIT AND SALES THEN THEY ARE KEEPING THEIR CUSTOMS SAFE. I HOPE SOMEONE OPENS THEIR EYES TO THESE TYPES OF SITUATIONS. I CALLED THE NATIONAL HIGHWAY TRAFFIC AND SAFETY TO REPORT THIS AND THE LADY ON THE OTHER END OF THE LINE HAD NO CONCERN WITH DEALING WITH IT I ASKED TO SPEAK TO A MANAGER AND WAS SENT TO A VOICE MAIL. GOOD TO KNOW THAT WE HAVE THESE GUYS WATCHING ON BACKS WHEN IT COMES TO THE SAFETY OF FAMILIES.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, AFTER THE VEHICLE HAD BEEN REFUELED, THE ELECTRONIC EMERGENCY BRAKE ERRONEOUSLY ACTIVATED. AS A RESULT, THE VEHICLE CAME TO AN ABRUPT STOP. DURING THE FAILURE, THE "PUT INTO PARK TO SWITCH GEAR" MESSAGE DISPLAYED; HOWEVER, THE TRANSMISSION SHIFTER WOULD ONLY SHIFT TO THE PARK POSITION. IN ADDITION, THE CHECK ENGINE AND TRANSMISSION SERVICE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (BURK AUTO GROUP JEEP, 1565 WEST OGDEN AVE., NAPERVILLE, ILLINOIS) WHERE IT WAS DIAGNOSED THAT THE EVAPORATOR CONTROL CANISTER WAS FAULTY. THE EVAPORATOR CONTROL CANISTER WAS REPLACED AND THE PURGE CONTROL WAS REPROGRAMMED, BUT THE FAILURE PERSISTED. THE CONTACT INDICATED THAT THE FAILURES OCCURRED ONLY AFTER THE FUEL TANK WAS FILLED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 47,000. *TT *TR
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. APPROXIMATELY ONE MONTH AGO, THE CONTACT WAS UNABLE TO OPEN THE HATCH WITH THE KEY FOB. IN ADDITION, THE CONTACT COULD NOT UNLOCK THE VEHICLE DOORS. WALSER CHRYSLER JEEP DODGE RAM (314 MAIN ST, HOPKINS, MN 55343) WAS CONTACTED AND ADVISED THE CONTACT TO BUY TWO NEW KEY FOBS. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 46,000. *TT
SHIFTING INTO NUETRAL BY ITSELF WHILE IN MOTION UNDER 25 MPH
WIFE WAS DRIVING VEHICLE ON HIGHWAY AT NIGHT, "SERVICE TRANSMISSION" LIGHT WENT ON ASKING HER TO "PUT CAR IN PARK"...SHE PULLED OFF ROAD AND CAR SLIPPED OUT OF GEAR AT STOP SIGN, WHERE SHE HAD TO TURN ENGINE OFF AND RESTART. SHE WAS ABLE TO DRIVE CAR HOME WITH CHECK ENGINE LIGHT ON. CAR IS CURRENTLY WITH JOHNSON JEEP IN WASHINGTON, NJ. NO CONTACT FROM THEM AS OF YET TO ISSUE/REPAIR. I WAS UNAWARE OF RECALL AT TIME OF PURCHASE. I HAVE CONCERNS ABOUT SAFETY OF VEHICLE.
SHIFTING IS JERKY AND OR DELAYED IN FIRST 3 GEARS MOSTLY. APPEARS TO BE RANDOM. IT MIGHT DELAY WHILE SHIFTING FOR A SECOND AND THEN ENGAGE WITH SO MUCH FORCE THAT IT [XXX] NEAR GIVES YOU WHIPLASH........SEAMS UNSAFE AND EVEN MY 1962 RAMBLER SHIFTS SMOOTHER. THERE IS NO WAY THIS IS (NORMAL) AS THE MANUFACTURER STATES. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE SPEED SUDDENLY REDUCED AND THE INSTRUMENT PANEL GAUGES FLASHED OFF AND ON BEFORE RESETTING. AFTER TURNING THE VEHICLE OFF AND LATER ATTEMPTING TO RESTART IT, THE ENGINE REVVED VERY HIGH BEFORE THE CHECK ENGINE INDICATOR ILLUMINATED; HOWEVER, THE VEHICLE FAILED TO MOVE. ALSO, WHILE DRIVING IN REVERSE, THE TRANSMISSION WOULD SOMETIMES ERRONEOUSLY SWITCH TO NEUTRAL. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (OXMOOR CHRYSLER, 4520 SHELBYVILLE RD, LOUISVILLE, KENTUCKY), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 10,000.
WHILE DRIVING ABOUT 60 MPH THE CAR LOST ALL ACCELERATION AND SLOWED VERY QUICKLY, THE ENGINE LIGHT CAME ON AND THE ASSIST EMERGENCY BRAKE LIGHT CAME ON ( I THINK THAT WAS WHAT IT SAID. AS I PULLED TO THE ROAD SIDE THERE WAS LITTLE NO RPMS . I SHUT THE CAR OFF AND WAITED , RESTARTED AND STILL NO RPMS. I DISCONNECTED THE BATTERY AFTER GOOGLING THE PROBLEM AND RESTARTED AND LIGHTS WHERE ALL GONE . THIS WAS GREAT FOR ABOUT 4 DAYS AND MAYBE 300 MILES AND AGAIN IT HAPPENED . THIS TIME I HAD MY CADE READER AND RECEIVED A P1DCD CODE, I DID NOT CLEAR CODE BUT SHUT ENGINE DOWN AND RESTARTED. THE CAR RAN WITH RPMS OK BUT WAS A BIT SLUGGISH . I CALLED DEALER WHEN I GOT HOME AND THEY SAID I WOULD HAVE TO PAY FOR THEM TO DO A DIOGNOSTIC TEST TO FIGURE WHAT THE PROBLEM IS. I DRIVE MY KIDS IN THE MORNINGS AND FEEL THIS COULD LEAD TO A SERIOUS ACCIDENT . I DONT FEEL SAFE DRIVING IT MYSELF LET ALONE MY CHILDREN WITH ME.