2014 Jeep Cherokee Complaint Log

STOPPED AT STOP SIGN,ENGINE RPM'S INCREASED ON IT'S OWN, CAR LURCHED FORWARD ON IT'S OWN. LATER AT STOP WHEN ATTEMPTING TO GO FORWARD THERE WAS NO RESPONSE IN THE PEDAL. THEN CAR SUDDENLY LURCHED FORWARD, SPINNING TIRES. POTENTIAL FOR SERIOUS ACCIDENT OCCURRED 2 TIMES THAT DAY AND NEXT DAY. DEALER CHECKED CODES AND NO CODES SHOWED ANY PROBLEMS. WAS TOLD OTHERS HAD REPORTED THE SAME PROBLEM TO DEALER ON BOTH THE JEEP CHEROKEE AND THE CHRYSLER 200.

UPON ACCELERATION FROM FULL STOP MY JEEP MADE A LOUD CLUNKING SOUND FROM THE REAR OF THE VEHICLE WHICH FELT LIKE SOMETHING WAS JAMMED IN THE AXLE. HAD THE VEHICLE TOWED TO COURTESY MOTORS IN DANVILLE, IL AND THEY REPLACED THE REAR DIFFERENTIAL. THEY REFUSED TO PROVIDE A LOANER ALTHOUGH IT TOOK 4 DAYS TO REPAIR. WHEN I PICKED IT UP ON 5/26 THE SAME ISSUE WAS STILL PRESENT. I WAS TOLD TO "BABY IT" ON MY 4 HOUR DRIVE HOME AND TAKE IT TO MY DEALER. MY DEALER IDENTIFIED THE 2ND ISSUE AS THE POWER TRANSFER UNIT WHICH IS BEING REPLACED AS WELL. MY DEALER GAVE ME A LOANER BUT 13 DAYS IN THE SHOP TO REPLACE SUCH ITEMS ON A VEHICLE LESS THAN A YEAR OLD IS SERIOUSLY CONCERNING!

DRIVING ON PARKWAY AND 2014 CHEROKEES TRANSMISSION FAILED. TRUCK WENT INTO NEUTRAL AND LUCKILY COASTED TO SIDE OF ROAD. THE TRUCK HAD NUMEROUS LIGHTS ON DASH FLASHING. AFTER A FEW MINUTES OF FAILED ATTEMPTS TO GET INTO GEAR, I SHUT TRUCK OFF AND RESTARTED. THE TRUCK THEN WAS ABLE TO GET INTO GEAR, AND BROUGHT TO DEALER. IT'S BEEN 10 DAYS AND THE TRUCK IS WAITING FOR A NEW REPLACEMENT TRANSMISSION. UNFORTUNATELY IT IS ON BACK ORDER AND THEY CAN'T GIVE ME AN ANSWER WHEN ONE WILL BE AVAILABLE.

TL* THE CONTACT OWNED A 2014 JEEP CHEROKEE. WHILE DRIVING 55 MPH, THE CONTACT SMELLED A STRONG BURNING ODOR AND NOTICED SMOKE EMITTING FROM THE FRONT PASSENGER DOOR. WITHIN SEVERAL MINUTES, THE VEHICLE WAS ENGULFED IN FLAMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 16,532. UPDATED 8/21/15*CN UPDATED 12/1/2015*JS

I TOOK MY CAR IN TO THE DEALER AS A RESULT OF A SOFTWARE RECALL RELATED TO THE TRANSMISSION. THE UPGRADE APPARENTLY HAS ITS OWN ISSUES. NOW THE CAR WILL NOT DOWNSHIFT FROM 3RD TO 2ND UNLESS YOU ABSOLUTELY FLOOR THE ACCELERATOR. DRIVING UP HILLS IS NOW A REAL PROBLEM. THE CAR SEEMS TO HAVE LOST A LOT OF POWER IN GENERAL, TOO. I LOOKED ONLINE IN JEEP CHEROKEE FORUMS AND IT LOOKS LIKE A VERY COMMON ISSUE.

RECALL P37. WE HAVE BROUGHT OUR VEHICLE INTO THE DEALER, STEW HANSEN DODGE ON HICKMAN AVE IN CLIVE, IOWA IN DECEMBER 2014 AND WAS TOLD IT WOULD TAKE 2 WEEKS TO ORDER THE PARTS TO FIX THE REAR SHOCKS BECAUSE AFTER INSPECTING THE VEHICLE THEY DETERMINED THAT IT WOULD NEED TO BE REPLACED. WE NEVER RECEIVED A CALL FROM THEM ABOUT THE ISSUE. WE CONTACTED THEM AGAIN AND TOOK IT IN TODAY, MAY 15, 2015 TO GET IT FIXED AND THEY NEVER FIXED IT AGAIN BUT WROTE ON THE SHEET THEY ORDERED THE PARTS BUT NEVER TOLD US THEY FAILED TO COMPLETE THE RECALL. THIS LOCATION REFUSES TO FIX OUT VEHICLE.

AT HIGH ALTITUDE CRUISE CONTROL ACCELERATED WHEN THE CAR STARTED TO GO DOWN HILL AND CRUISE CONTROL WOULDN'T DISENGAGE WHEN HIT THE BREAK OR TURN OFF CRUISE. HAD TO REK SEVERE TIMES BEFORE IT DISENGAGED. HAS HAPPENED MORE THAN ONCE ONLY AT HIGH (ABOVE 3000 FT) ALTITUDE

I OWN A JEEP CHEROKEE ALTITUDE MODEL WITH A V-6, AWD, AND THE 9-SPEED TRANSMISSION. APPROXIMATELY 700 MILES AFTER RECEIVING THE R01 SOFTWARE UPDATE TO MY TRANSMISSION, THE CAR EXPERIENCED COMPLETE TRANSMISSION SHUTDOWN. THE ENGINE CONTINUED TO RUN, BUT NO POWER WAS TRANSMITTED TO THE WHEELS. WARNING LIGHTS CAME ON READING "SERVICE TRANSMISSION", SERVICE ENGINE AND SERVICE PARKING BRAKE INDICATORS LIT UP, AND THE INFORMATION CENTER INSTRUCTED ME TO PULL OVER IN A SAFE PLACE, SHIFT INTO PARK, RESTART THE ENGINE, AND SELECT DESIRED GEAR. ONCE DONE, THE TRANSMISSION SHIFTED INTO DRIVE WITH A VIOLENT "CLUNK". THE VEHICLE WOULD MOVE THEN, BUT WITH ONLY PARTIAL POWER. THE DEALER "REFLASHED THE CONTROL MODULE" AND DECLARED THE VEHICLE REPAIRED. AFTER FOUR SUBSEQUENT EVENTS IDENTICAL TO THE FIRST, AND THREE ADDITIONAL TRIPS TO THE DEALERSHIP, I STILL DO NOT HAVE MY VEHICLE IN MY POSSESSION. THIS HAS BEEN GOING ON FOR 85 DAYS NOW. THE OBVIOUS SAFETY ISSUE OF A VEHICLE LOSING POWER AT SPEED CONCERNS ME, OF COURSE, BUT THE PROBLEM I AM EXPERIENCING SEEMS TO BE BEYOND THE ABILITY OF FCA TO REMEDY. THERE ARE MANY OF US WITH THIS EXPERIENCE, AND WE WOULD LIKE SOME ASSISTANCE.

THE VEHICLE ROLLED BACKWARD INTO ANOTHER VEHICLE AFTER BEING PUT INOT PARK.

THE TRANSMISSION HAS BEEN PLAGUED WITH ISSUES FROM THE BEGINNING. ROUGH SHIFTS IN THE EARLY GEARS, SLOW TO DOWNSHIFT TO PROVIDE ANY KIND OF ACCELERATION WHEN MERGING INTO TRAFFIC, EXTREMELY HARD SHIFTS AFTER DECELERATING AND THEN PRESSING THE GAS TO START AGAIN BEFORE A COMPLETE START, AND LURCHES FORWARD WITH ACCELERATION WHILE DECELERATING - CAUSING A HUGE SAFETY ISSUE IN MY OPINION. THE MULTIPLE SOFTWARE UPDATES (INCLUDING THE MOST RECENT R01 RECALL) HAVE IMPROVED THESE ISSUES BUT THEY ARE FAR FROM WHAT I CONSIDER ACCEPTABLE IN A VEHICLE. I AM NOW THE OWNER OF A CAR THAT NO ONE WOULD EVER PURCHASE FROM ME, SO NOT ONLY IS IT A SAFETY ISSUE BUT JEEP HAS CAUSED ME A HUGE FINANCIAL PROBLEM BY STICKING ME WITH THIS AWFUL TRANSMISSION THAT WAS NO WHERE NEAR READY FOR THE ROAD. JEEP NEEDS TO BE FORCED TO ADDRESS THIS ISSUE NOW.

OUR 2014 JEEP CHEROKEE LIMITED 4BY4 HAS STALLED MULTIPLE TIMES WHILE DRIVING IT. THIS CAR IS 13 MONTHS OLD AND WE HAD TO TAKE IT IN TO OUR DEALER FOR THE SAME TIME SEVERAL TIMES. THE ENGINE KEEPS STALLING ON US WHILE WE ARE DRIVING. IN DECEMBER 2014 IT STALLED WHILE DRIVING ON A HIGHWAY AT A SPEED OF 65MPH. ALL THE DASHBOARD LIGHTS CAME ON AND THE CAR SIMPLY DIDN?T WANT TO DRIVE. THIS WAS EXTREMELY SCARY FOR US WHILE TRAVELLING ON A HIGHWAY WITH HIGH SPEEDS. THE CAR DROPPED IN MPH WHILE ON THE HIGHWAY, WHEN I PULLED OVER AND TURNED ON/OFF TO RESET IT, IT DIDN?T WORK. THE DEALER RAN TESTS AND THEY COULDN?T COME UP WITH A PROBLEM. AGAIN THIS HAPPENED TO MY HUSBAND IN APRIL WHILE HE WAS DRIVING, AGAIN THE CAR STALLED, MY HUSBAND TOOK IT TO THE DEALER AND AGAIN THEY CHECKED THE ENGINE, ELECTRONICS AND COULDN?T ADDRESS THE ISSUE, SAID EVERTHING WAS OK. OVER THE COURSE OF THE LAST 13 MONTHS IT WOULD STALL MID DRIVE BUT WE WOULD QUICKLY REST THE VEHICLE AND WE WOULD STILL DRIVE IT, SHOULD HAVE COMPLAINED ABOUT THIS PROBLEM SOONER BECAUSE NOW IT JUST GOT A LOT WORSE. TODAY, WHILE DRIVING 20 MPH, I COULDN?T COMPLETE A TURN, MY JEEP STALLED, MPH DROPPED TO 0 WITHOUT ME PUTTING IT IN PARK AND STILL TRYING TO ACCELERATE. FINALLY, I PUT THE CAR IN PARK TO TURN IT OFF, COULDN?T TURN IT OFF FOR ABOUT 3 MINUTES. FINALLY I TURNED IT OFF STILL IN PARK, RESTARTED BUT THE CAR STILL DIDN?T WAN TO DRIVE EVEN AFTER I PUT IT IN DRIVE. IT EVEN ROLLED BACK A LITTLE. VERY SCARY SINCE I WAS WITH MY YOUNG CHILD AND IN A RESIDENTIAL AREA. I TOTALLY LOST CONTROL OVER THE CAR. THE CARS ELECTRONICS ARE COMPLETELY BROKEN, IN ADDITION TO FAULTY ENGINE IT SEEMS? THIS A 35K CAR THAT DOESN?T WORK,, VERY UNRELIABLE AND THE DEALER CAN?T DETERMINE OR ADDRESS THIS ISSUE. SOMEONE REALLY NEEDS LOOK INTO THIS?. THIS CAR IS NOT SAFE TO DRIVE. PLEASE HELP!

NOTE: THIS ISSUE IS WITH THE 2014 JEEP GRAND CHEROKEE ECODIESEL ENGINE: ON THE 1ST OCCURRENCE, AFTER MERGING ON HIGHWAY WITH 4 PASSENGERS, AT APPROXIMATELY 55-60 MPG, VEHICLE BEGAN TO VIOLENTLY SHUDDER/VIBRATE, WITH SHUDDERING STEERING WHEEL DIFFICULT TO CONTROL. SHUDDERING STOPPED WHEN REMOVING FOOT FROM ACCELERATOR, AND STARTED SHUDDERING AGAIN WHEN I BEGAN ACCELERATING. IT HAPPENED SEVERAL MORE TIMES ON THE WAY HOME, AND HAS CONTINUED TO VIBRATE/SHUDDER INTERMITTENTLY EVERY DAY SINCE. IT SEEMS TO PRIMARILY HAPPEN AROUND 7TH/8TH GEAR AT 55-60MPH, BUT HAS ALSO HAPPENED GOING AROUND 40MPH. RESEARCH SHOWS THIS IS A COMMON PROBLEM WITH THE 2014 ECODIESEL ENGINE, AND COULD VERY EASILY CAUSE A FATAL ACCIDENT.

I HAVE RECEIVED A SAFETY RECALL BUT MY DEALER DOES NOT HAVE THE PARTS AND CANNOT FIX THE PROBLEM. PREVIOUS RECALLS HAVE ALSO GONE UNFIXED BECAUSE THE DEALER DOES NOT HAVE THE PARTS. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING UP A HILL AND ATTEMPTING TO ACCELERATE, THE VEHICLE DID NOT ACCELERATE OVER 20 MPH. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE ENGINE RPMS INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED AN UPGRADE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

DRIVING HOME, THE CAR SUDDENLY SHIFTED FROM DRIVE TO NEUTRAL. ALARM SOUNDED AND A MESSAGE OF SHIFT TO PARK AND RESTART. ENGINE LIGHT CAME ON DASH DISPLAY. THE ENGINE CONTINUE TO RUN, BUT THERE WAS NO POWER TO THE TRANSMISSION. WE COASTED OFF THE ROAD. I PUT THE CAR IN PARK AND IT RESTARTED. AFTER A FEW SECONDS THE TRANSMISSION RE-ENGAGED. WE WERE NEAR THE DEALER WHERE WE PURCHASED THE CAR. THEY GAVE US A LOANER AND KEPT THE CAR. WE WERE ADVISED THERE WAS A RECALL ON TRANSMISSION MODULE AND POWERTRAIN MODULE. WE PICKED OUR CAR UP FROM THE DEALER AND IT SEEMED FINE. BUT ON 5/20/15 WE EXPERIENCED THE SAME PROBLEM. THE DEALER SAID THEY REPROGRAMMED THE ELECTRONICS AND ROAD TESTED THE CAR AND ALL WAS WELL. ON 6/4/15 WE HAD THE SAME FAILURE. WE JUST MISSED HAVING ANOTHER VEHICLE RUN INTO US SINCE THE CAR JUST STOPPED IT'S FORWARD PROGRESS. THE DEALER HAS THE CAR NOW. THE SAID THEY HAVE NO IDEA AT THIS TIME (3:00 PM) WHAT THE PROBLEM COULD BE. THE FIRST TWO FAILURES WEREN'T BAD BECAUSE WE WERE THE ONLY VEHICLE ON THE ROAD. THE THIRD FAILURE NEARLY CAUSED AN ACCIDENT. I JUST SPOKE WITH THE SERVICE DEPARTMENT. THEY SAID THE VEHICLE HAD FAILED DURING A TEST DRIVE, BUT THEY CANNOT ISOLATE THE FAILURE AT THIS TIME.

SHORT SHIFT: JEEP CHEROKEE 9-SPEED AUTOMATIC GOT SECOND UPDATE FOR ROUGH SHIFTING AND I STILL HAVE THE SAME PROBLEMS WITH THE TRANSMISSION. IT IS GETTING WORSE. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED AND JERKED BEFORE MOVING FORWARD. IN ADDITION, THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT APPROXIMATELY 15 MPH IN THIRD GEAR, THE VEHICLE FAILED TO DOWNSHIFT WHILE TRAVELING DOWN A HILL. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE'S SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

WOULD NOT SHIFT TO ANOTHER GEAR. THIS HAS HAPPENED THREE TIMES WITHIN 3 MONTHES.

I HAVE HAD MY JEEP FOR A SHORT PERIOD OF TIME & HAVE HAD MANY RECALLS, NOW THERE IS A HUGE ARTICLE IN THE PAPER ABOUT A BUY BACK. HOW DO I KNOW IF I'M IN THAT? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

WHEN ACCELERATING, THE VEHICLE STOPS ACCELERATING AND I LOSE SPEED BEFORE THE TRANSMISSION SEEMS TO "CATCH" AGAIN. THE TRANSMISSION ALSO HAS A VERY HARD START, IT SOUNDS LIKE THE TRANSMISSION IS GOING TO FALL OUT, WHEN I COME TO A ROLLING STOP AND START AGAIN AND THE VEHICLE LUNGES FORWARD. ALSO AS I STOP ACCELERATING TO SLOW DOWN (WITHOUT BRAKING), THE CAR WILL ACCELERATE (SLIGHTLY), THE TACHOMETER INCREASES, THEN DECREASES. THIS IS A TERRIBLE TRANSMISSION, AN ACCIDENT WAITING TO HAPPEN. *TR

RECEIVED A RECALL NOTICE FROM FCA TO TAKE 2014 JEEP CHEROKEE IN FOR A TRANSMISSION RECALL UPDATE.TOLD IT WOULD TAKE 30 MINUTES. TOOK INTO MARTIN SWANTY KINGMAN, AZ MONDAY APRIL 6 2015. PICKED UP TUESDAY APRIL 7TH. TURNED RIGHT BACK AROUND APRIL 7TH BECAUSE ENGINE LIGHT APPEARED. THEY CLEARED THE LIGHT RIGHT AWAY APRIL 7. LEFT MARTIN SWANTY, KINGMAN TRANSMISSION JUMPING UNSAFELY. TOOK BACK TO SWANTY KINGMAN THEN SWANTY BULLHEAD CITY CALLS ME TO TELL ME THEY HAVE MY CAR AND THEY CAN'T DO THE UPDATE. WILL INSTALL A NEW TRANSMISSION. HAD TO FIGHT DEALERSHIP FOR RENTAL BECAUSE THEY HAD MY CAR UNTIL APRIL 22ND. PICKED UP CAR. STILL NOT RUNNING RIGHT. ALMOST IN ACCIDENT IN PARKING LOT AND MULTIPLE INTERSECTIONS BECAUSE CAR JUMPS IN LOWER SHIFTING. TOOK CAR BACK MAY 5 SHOP SERVICE MGR STATES THEY DID NOT DO THE PROPER UPDATE ON THE NEW TRANSMISSION NEED TO DO 21-007-15 MANUALLY NOT THRU COMPUTER. PICK UP COMPLETED CAR 5/6 STILL NOT RUNNING RIGHT. NO RETURN CALL FROM DEALERSHIP IN KINGMAN WHEN CALLED 5/11/15. CALLED FCA 1 800 # MULTIPLE TIMES. VERY CONSOLING BUT NOT AN EFFECTIVE RESOLUTION WAITING FOR SOMEONE TO CALL ME BACK. NOT DRIVING THIS DANGEROUS VEHICLE ANYMORE. DEALERSHIP DID NOT APPROVE RENTAL SINCE FIRST TIME HAD MY CAR. TODAY CAR JUMPED ON FREEWAY WHEN EXCELLED TO 70 MPH. INSTEAD OF REPLACEMENT DONE UNDER RECALL PLACED IT UNDER WARRANTY.

WILL NOT START. THE ODOMETER SCREEN AND RADIO SCREEN LIGHT, WHEN I DEPRESS THE BRAKE PEDDLE AND PRESS THE START BUTTON BOTH SCREENS BLACK OUT AND VEHICLE DOES NOT START. THE SCREENS LIGHT BACK UP AND RADIO STARTS PLAYING. THE ONLY MESSAGE ON THE ODOMETER SCREEN IS THE START SEQUENCE. PRESS THE BRAKE PEDDLE AND PRESS THE START BUTTON. JEEP NOT TURNING OVER - NOT TRYING TO START. *TR

NEW SOFTWARE UPDATE WAS DONE TO CAR PER RECALL FOR "RELIABILITY". THIS RECALL CHANGES THE WAY THE CAR SHIFTS, SUCH AS REMAINING IN 3RD GEAR, RATHER THAN DOWNSHIFTING TO 1 OR 2. A LOW SPEEDS SUCH AS 15 MPH WHEN DRIVING UP A HILL, THE CAR WILL NOT DOWN SHIFT AND SLOW DOWN ALMOST TO A STOP. DEPRESSING ACCELERATOR DOES NOT LEAD TO ANY FURTHER ACCELERATION UNTIL APPROX 3/4 OF THE WAY DOWN. AT THIS TIME THE CAR DOWNSHIFTS TO 1ST AND ACCELERATES RAPIDLY, EVEN BREAKING TRACTION. SIMILARLY WHEN CRUISING AT A STEADY SPEED SUCH AS 20 MPH CAR REMAINS IN 3RD GEAR, CAUSING ENGINE LUGGING AND VERY SLOW ACCELERATION, ONCE CAUSING A NEAR ACCIDENT AS THE CAR DID NOT ACCELERATE AS QUICKLY AS IT DID BEFORE THIS SOFTWARE UPDATE. JEEP DEALER SAYS "SHIFTING AS INTENDED" AND NO ERRORS. THIS BEHAVIOR WAS NOT PRESENT BEFORE SOFTWARE UPDATE AND DID NOT CHANGE WHEN DEALER ATTEMPTED REFLASH. *TR

DRIVERS SIDE INSTRUMENT CLUSTER KEEPS GOING BLACK SO I CAN NOT SEE THE MILEAGE, GAS GAUGE, SPEEDOMETER OR ANY OTHER WARNING LIGHTS THAT MIGHT BE PRESENT WHILE DRIVING THE VEHICLE. I HAVE TAKEN IT TO THE DEALERSHIP MANY TIMES AND THEY JUST KEEP RESETTING AND RECONFIGURE THE MODULES AND A FEW MONTHS LATER IT WILL HAPPEN AGAIN UNTIL THE CLUSTER UNIT WAS FINALLY REPLACED AND NOW AGAIN THE SAME THING IS HAPPENING. THIS HAS NEVER HAPPENED WHILE DRIVING BUT JUST OUT OF THE BLUE WHEN I GO TO START THE VEHICLE THE DASH WILL NOT LIGHT UP, ALL RECALLS ON THIS VEHICLE ARE UP TO DATE. I BOUGHT THE CHEROKEE IN MAY 10, 2014 AND IT WAS IN THE SHOP WITH THIS ISSUE ON APRIL 4, 2015 AND HAS BEEN IN THE SHOP OFF AN ON SINCE THAT TIME. IT IS CURRENTLY AS OF THIS MOMENT IN THE SHOP FOR THE SAME PROBLEM AND I AM CURRENTLY DRIVING A LOANER CAR.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT 50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED BEFORE ACCELERATING. IN ADDITION, THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE JERKED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V041000 (AIR BAGS) AND 14V392000 (SUSPENSION); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

SINCE THE FIRST DAY WE OWNED THIS CARE THE SHIFTING SEEMED NOT QUITE RIGHT. THERE WERE SEVERAL TIMES THE TRANSMISSION REVVED BEFORE ENGAGING WHEN SHIFTING FROM REVERSE TO DRIVE. RECENTLY A RECALL WAS ISSUED WITH REGARDS TO THE TRANSMISSION AND THE COMPUTER SOFTWARE. AFTER GETTING THE VEHICLE SERVICED FOR THE RECALL, THE SHIFTING ISSUES BECAME WORSE AND NOW POSE A SAFETY CONCERN. DURING LOW SPEED DRIVING ON OUR INCLINED GRAVEL DRIVEWAY WE EXPERIENCED LOSS OF POWER AND RAPID DROP IN RPMS MOMENTARILY. ALSO WHILE PULLING OUT INTO HIGHWAY AND ACCELERATING, THE TRANSMISSION FAILED TO SHIFT WITH THE RPM'S ROSE TO 5000 WHICH FAILED TO ALLOW US TO GET UP TO THE SPEED OF THE ADJACENT TRAFFIC. WE TOOK THE VEHICLE IN AGAIN FOR SERVICE AND WE WERE TOLD ALL PARAMETERS WERE WITHIN SPECIFICATIONS AND THERE WAS NOTHING MORE THEY COULD DO AT THIS TIME. *TR

VEHICLE TRANSMISSION KICKS WHEN ACCELERATING, OR DECELERATING. IN PARTICULAR, IT KICKS WHEN COMING TO A STOP AND IF YOU DO NOT KEEP YOUR DISTANCE FROM OTHER VEHICLES IT COULD LEAD TO REAR ENDING OTHER VEHICLES OR DRIVING THROUGH A WALL TRYING TO PARK THE VEHICLE IN THE GARAGE.

WHEN DRIVING ON I-95 SOUTH IN THE LEFT LANE I WAS ACCELERATING TO PASS AND THE ENGINE SPEED DROPPED LIKE IT WAS TURNED OFF. MULTIPLE DASH LIGHTS FLASHED AND SEVERAL MESSAGES FLASHED ON DASH: SERVICE TRANSMISSION, SERVICE E-BRAKE, PUT VEHICLE IN PARK AND RESTART, ETC. VEHICLE WAS COASTING DOWN FROM 65 WITH PEOPLE CATCHING UP TO ME AND BEEPING. PARK WAS NOT AN OPTION. THE GAS PEDAL DID NOT FUNCTION. I WAS ABLE TO COAST INTO A CONSTRUCTION ZONE AND SHUT DOWN. ON FIRST RESTART IT WAS REAL ROUGH. ON SECOND RESTART ENGINE SEEMED FINE AND I HAD A MIL LIGHT AND A TRACTION CONTROL LIGHT ON THE DASH. POLICE DETAIL OFFICER ASSISTED ME OFF OF THE INTERSTATE AND IT WAS DRIVEN TO DEALER ON BACK ROADS. THEY PULLED CODES AND RE-FLASHED THE CONTROL UNITS WITH THE SOFTWARE THEY HAD APPLIED TWO DAYS BEFORE. THEY CLAIMED IT WAS A FAULTY OR INCOMPLETE UPGRADE. THEY "RE-TRAINED" THE TRANSMISSION AND IT WORKED FINE UNTIL THIS MORNING (8/7/15) WHEN IT DID IT AGAIN WHILST ACCELERATING ONTO HIGHWAY. SAME FAULTS. IT IS AT DEALER NOW AND I WANT THEM TO BUY IT BACK. IT ONLY HAS 16200 MILES AND I HAVE HAD IT LESS THAN A YEAR. I CANNOT DRIVE A VEHICLE THAT SHUTS DOWN ON THE HIGHWAY. SOMEONE IS GOING TO GET HURT OR WORSE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE AT THE DEALER, THE INSTRUMENT CLUSTER, BODY CONTROL MODULE, AND TRANSMISSION SOFTWARE WERE BEING UPDATED ON THE VEHICLE. THE CONTACT STATED THAT AFTER LEAVING THE DEALER WHILE DRIVING AT LOW SPEEDS, THE VEHICLE FAILED TO DOWN SHIFT TO SECOND AND FIRST GEAR PREVENTING THE VEHICLE FROM ACCELERATING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO ANOTHER DEALER, WHERE THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

I HAVE HAD THREE RECALLS ON THIS MODEL. ONE FOR A TRANSMISSION RECALIBRATION, ONE FOR A SHOCK ABSORBER, AND ONE FOR AN AIRBAG. THERE IS ONE OUTSTANDING FOR THE LIFTGATE BUT THE PARTS ARE NOT AVAILABLE.---I STOPPED AT A STOP SIGN ON APRIL 1, 2015 AND TURNED RIGHT. THE VEHICLE WOULDN'T ACCELERATE AND SEVERAL ICONS APPEARED ON THE DASH. I TURNED THE VEHICLE OFF AND ON SEVERAL TIMES AND SHIFTED IT IN AND OUT OF GEAR SEVERAL TIMES. IT FINALLY WENT INTO GEAR AND MOVED FORWARD BUT WAS LOCKED INTO ABOUT FOURTH GEAR. I TRAVELLED 15 MILES TO THE NEAREST CHYSLER/JEEP DEALERSHIP FOR SERVICE. THE DEALERSHIP RECALIBRATED THE TRANSMISSION. ON MAY 29 AND MAY 30 THE PARKING BRAKE AND ENGINE ICON APPEARED ON THE DASH AND WHEN I SHIFTED THE VEHICLE INTO GEAR IT WOULD NOT GO OUT OF GEAR BECAUSE THE PARKING BRAKE WAS ON. I PRESSED AND RELEASED THE PARKING GEAR SEVERAL TIMES AND THEN IT WOULD GO INTO PARK AND I COULD SHUT THE ENGINE OFF. THIS HAPPENED SEVERAL TIMES IN MY GARAGE. I CALLED CHRYSLER/JEEP ON JUNE 5TH AT ABOUT 40,000 MILES AND HAD THE VEHICLE TOWED TO THE CLOSEST DEALERSHIP (WHERE I HAD TAKEN IT BEFORE). THE DEALERSHIP REPLACED THE TRANSMISSION MODULE. TWO DIFFERENT TIMES SINCE THE MODULE WAS REPLACED THERE HAVE BEEN ICONS APPEAR ON THE DASH. I TURN THE VEHICLE OFF AND ON AND THE ICONS EVENTUALLY DISAPPEAR. THE TRANSMISSION IS SLOW TO ENGAGE AFTER BACKING UP AND SLUGGISH TO SHIFT WHEN SLOWING TO A STOP AND THEN MOVING FORWARD.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REFLASHED. AFTER PERFORMING THE REFLASH, THE TRANSMISSION WAS DEEMED DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SHORTLY AFTER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,200. UPDATED 11/23/15*LJ *CN

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE TURNING THE IGNITION KEY TO START THE ENGINE, THE VEHICLE SUDDENLY SURGED FORWARD. THE CONTACT ALSO INDICATED THAT WHEN GOING FROM STOP TO START AND WHILE ASCENDING UP A HILL, THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A PCM AND DTCM UPDATE BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 02/19/16*LJ THE CONSUMER STATED THE TRANSMISSION WAS REPLACED WHICH RESOLVED THE SURGING ISSUES. THE SHIFTING FAILURE PERSISTED, THE FAILURE COULD NOT BE DETERMINED. *JS

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE TOWING THE VEHICLE WITH A MOTOR HOME AND DRIVING 50 MPH, THE VEHICLE BEGAN TO VIBRATE (DEATH WOBBLE). THE VEHICLE WAS TAKEN TO A DEALER ON MULTIPLE OCCASIONS WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE EQUIPPED WITH A FLAT TOW WIRING KIT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

JEEP CHEROKEE SPORT , CAR SHUT OFF WHILE DRIVING . PULLED OVER TO SIDE OF ROAD , ATTEMPT RESTART , CAR STARTED ON 2ND ATTEMPT. TRANSMISSION ON VEHICLE , SHIFTS POORLY RPMS , STICK ON ACCELERATION AND WHEN ATTEMPTING TO MERGE INTO TRAFFIC , CAR DOWNSHIFTS . COULD CAUSE ACCIDENT BY SOMEONE RUNNING INTO CAR . *TR

ON MY WAY TO WORK ON MARCH 16TH WHEN MY SERVICE PARK BRAKE MESSAGE CAME ACROSS MY SCREEN ALONG WITH MY CHECK ENGINE LIGHT AND PARK BRAKE LIGHT. ABOUT 10 SECONDS LATER THE SERVICE TRANSMISSION MESSAGE WAS DISPLAYED. I HAD NO POWER WHEN I PRESSED ON THE GAS. I WAS LUCKY ENOUGH TO BE IN A RESIDENTIAL AREA STILL AND COASTED INTO SOMEONE'S DRIVEWAY. I PUT IT IN PARK. WHEN I PUT IT IN REVERSE IT SHIFTED HARD WITH A LOUD THUD. IT LITERALLY SOUNDED LIKE THE ENGINE DROPPED OUT OF THE JEEP. I STILL DIDN'T HAVE ANY GAS POWER SO I PUT IT BACK INTO PARK WITH ANOTHER HARD SHIFT AND LOUD THUD. I TURNED THE JEEP OFF AND BACK ON. I HAD GAS POWER AND IT NO LONGER SHIFTED HARD BUT MY ENGINE LIGHT WAS STILL ON. TOOK IT IN FOR SERVICE THE NEXT DAY. OF COURSE THEY COULDN'T DUPLICATE THE CONDITION WITH SEVERAL TEST DRIVES SO THEY CHALKED IT UP TO A SOFTWARE UPDATE RECALL "OCCUPANT RESTRAINT CONTROL MODULE". FAST FORWARD 11 DAYS LATER, THE EXACT SAME THING HAPPENS. LOST POWER IN GAS PEDAL, SERVICE PARK BRAKE MESSAGE ACROSS SCREEN, CHANGES TO SERVICE TRANSMISSION, THE ENGINE LIGHT, PARKING BRAKE LIGHT AND NOW THE TRACTION LIGHT ALL ON. WHEN I PUT IT IN PARK THEN REVERSE EXTREMELY LOUD AND HARD THUD. THEN ANOTHER MESSAGE CAME ACROSS THE SCREEN, SHIFT TO P THEN DESIRED GEAR. PUT IT BACK INTO PARK WITH A LOUD, HARD THUD. TURNED OFF JEEP THEN BACK ON. GOT POWER BACK IN GAS PEDAL AND WAS ABLE TO GET IT HOME. TAKING IT IN FIRST THING MONDAY MORNING (3/30) FOR THE EXACT SAME ISSUE AS ALMOST 2 WEEKS AGO. AFTER READING ALL THE COMPLAINTS ON THIS SITE AND OTHERS, IT DOESN'T SOUND TOO PROMISING. I BOUGHT THIS JEEP BRAND NEW IN NOV 2013. AND THIS WILL BE THE 4TH TIME ITS BEEN IN FOR SERVICE. THE PREVIOUS TWO WERE FOR A CRACK IN THE TRANSMISSION CASE CAUSING IT TO LEAK TRANSMISSION FLUID (3/3/14) AND FOR A FAULTY INTERNAL CONTROLLER IN MY SHIFTER (5/16/14). *TR

WHILE DRIVING THE ODOMETER MESSAGES STARTED POPPING UP AND AN ALERT CHIMED FOR EACH ONE: ACC / FCW UNAVAILABLE SERVICE REQUIRED; BIG RED BATTERY ICON AND LOW VOLTAGE MESSAGE; PARK ASSIST OFF MESSAGE; RADIO SCREEN WENT BLANK; SMALL RED BATTERY ICON REMAINED LIT ON THE ODOMETER SCREEN. I THEN SELECTED TO VIEW THE BATTERY VOLTAGE ALONG WITH MY SPEED ON THE ODOMETER SCREEN. THE VOLTAGE MOVED FROM 16 TO 15 AND STOPPED AT 14V (1/2 CHARGE) ALL IN LESS THAN 5 SECONDS. I TRIED TO MAKE A HANDS-FREE PHONE CALL AND AS THE PHONE WAS RINGING THE PHONE CALL WAS TERMINATED BY THE VEHICLE. *TR

DRIVING 80MPH ON HIGHWAY WHEN COMPUTER SHUT DOWN, LOST POWER STEERING, LOST RESPONSE FROM THROTTLE, RPM WENT TO 0, MPH WENT TO 0. NOTE ON DASH COMPUTER SAID TO SHIFT INTO DESIRED GEAR WHEN THE CAR WAS ALREADY IN DRIVE. NO CHECK ENGINE LIGHT CAME ON. *TR

PICKED VEHICLE UP FROM DEALER - THEY MADE SURE BATTERY WAS FULLY CHARGED AND SUGGESTED IT BE DRIVEN BEFORE TAKING HOME. ON THE INTERSTATE AT 65-75 MPH ACTIVATED THE ADAPTIVE CRUISE CONTROL. IT SHUT ITSELF OFF IN APPROXIMATELY 10 SECONDS. THEN A MESSAGE ON THE ODOMETER: ACC / FCW UNAVAILABLE SERVICE REQUIRED; MESSAGE LOW VOLTAGE; RADIO SCREEN WENT BLANK THEN CAME BACK ON. A SMALL RED BATTERY ICON REMAINED LIT ON THE ODOMETER SCREEN. *TR

EVEN AFTER THE REQUIRED RECALL WORK AND TRANSMISSION SOFTWARE UPDATE, THE JEEP IS SOMETIMES NOT RESPONDING TO ACCELERATION FOR A FEW SECONDS, AND ONCE IT DOES, IT VIOLENTLY JERKS FORWARD. MY FAMILY WAS ALMOST T-BONED DUE TO THE LACK OF ACCELERATION. THIS DOES NOT JUST OCCUR AT LOWER SPEEDS, I HAVE HAD IT HAPPEN ON THE INTERSTATE AND WHILE TRAVELING ON 45MPH ROADS. THE TRANSMISSION ALSO FAILS TO DOWNSHIFT WHEN GOING UP A HILL. AFTER THE SOFTWARE UPDATE AND WHEN HEN THE CAR IS IN THE FIRST TWO GEARS AND YOU TURN THE STEERING WHEEL, THERE IS NOW A NOTICEABLE "GRINDING" COMING FROM AROUND THE RIGHT FRONT WHEEL. I HAVE HAD THE CAR IN AND OUT OF THE SHOP FOR A FEW TRANSMISSION ISSUES, EVEN WHEN IT WAS A BRAND NEW CAR. I WORRY FOR OURS AND OTHER'S SAFETY WHILE DRIVING THIS CAR AND I SHOULDN'T HAVE TO. *TR

VEHICLE SUDDENDLY STALLS, CHECK ENGINE LIGHT CAME ON AND A MESSAGE THAT SAYS SERVICE TRANSMISSION, PRESS PARKING BRAKE, WHEN STARTED THE VEHICLE AND PUT IT IN REVERSE A BIG NOISE WAS HEARD FROM UNDER THE CAR THIS HAPPENED 3 TIMES. I DONT FEEL SAFE TAKING MY FAMILY IN THIS CAR THAT CAN STALL IN THE MIDDLE OF A HIGHWAY, AND CAN CAUSE A BIG ACCIDENT. *TR

THE CAR HESITATES WHEN I STEP ON THE GAS. WHERE I LIVE, I HAVE TO PULL OUT ON MAIN STREET WHICH IS A 3 LANE ROAD. I HAVE TO FIND A BREAK IN THE TRAFFIC AND PULL OUT QUICKLY. I HAVE ALMOST BEEN HIT A COUPE OF TIMES BECAUSE THE CAR DID NOT RESPOND WHEN I PUT MY FOOT ON THE GAS. IT WILL GO BUT VERY SLOWLY AND THEN KICK IN A FEW SECONDS LATER CAUSING THE CAR TO JOLT. THIS HAPPENS VERY INCONSISTENTLY. IT COULD HAPPEN IN THE MORNING FOR 2 WEEKS AND THEN NOT DO IT FOR ANOTHER 2 WEEKS. I HAVE BROUGHT IT IN TO THE DEALER BUT OF COURSE, IT NEVER WILL DO IT FOR THEM.

9 SPEED TRANSMISSION STARTED HAVING HARD UP AND DOWN SHIFTS AT AROUND 10K MILES (MARCH 2015). THIS WAS NEAR TIME THE FCA ISSUED A SERVICE BULLETIN ON TCM AND PCM FOR KNOWN SOFTWARE CONTROL PROBLEMS WITH TRANSMISSION. SW UPDATES WERE PERFORMED, YET TRANSMISSION CONTINUED TO SHIFT ERRATICALLY. PROBLEM THEN DEVELOPED INTO LURCHING DURING STOPS AND HESITATION WHEN ATTEMPTING TO MOVE. THE HESITATION PRESENTS SERIOUS CONCERN AS THE ABILITY TO ENTER TRAFFIC OR MERGE BECOMES DIFFICULT AND DANGEROUS IF THE TRANSMISSION REFUSES TO ENGAGE. TOOK BACK TO DEALERSHIP IN JUNE. MULTIPLE ATTEMPTS WITH SW UPDATES. FCA ULTIMATELY DECIDED TO REPLACE ENTIRE TRANSMISSION. IT HAD 13.8K MILES ON IT. A MONTH LATER IT IS SHIFTING HARD AND LUGGING AGAIN. BACK AT DEALERSHIP. NOT CLEAR WHAT FCA WITH DO/OFFER NOW, AS THEY DON'T SEEM TO KNOW WHAT IS WRONG.

THE ODOMETER SCREEN POPPED UP SEVERAL MESSAGES: ACC/FCW UNAVAILABLE SERVICE REQUIRED; THEN A RED BATTERY IMAGE AND LOW VOLTAGE MESSAGE; AND THE TRANSMISSION WAS LOCKED IN D3. AFTER TURNING IT OFF FOR 30 MINUTES IT SELF CORRECTED BUT A SMALL RED BATTERY ICON REMAINED LIT ON THE ODOMETER SCREEN. *TR

AFTER A COMPLETE STOP AT A STOP SIGN, "SERVICE TRANSMISSION" MESSAGE APPEARED ON THE SPEEDOMETER, CHECK ENGINE LIGHT TURNED ON, CAR WAS BEEPING ALL OVER THE PLACE, AND COULD NOT ACCELERATE AFTER STEPPING ON THE GAS PEDAL 3 TIMES. I HAD TO TURN OFF THE CAR AND RESTART THE CAR ON THE SPOT. AFTER RESTARTING THE CAR, ENGINE LIGHT STAYED ON AND I WAS ABLE TO DRIVE HOME. PRIOR TO THIS INCIDENT THE CHECK ENGINE LIGHT HAS BEEN ON AND OFF FOR ABOUT A FEW MONTHS SINCE I PURCHASED THE VEHICLE ON NOVEMBER OF 2013. SEEMS LIKE OTHER JEEP CHEROKEE OWNERS ARE ALSO EXPERIENCING SIMILAR PROBLEMS IF NOT MORE SERIOUS AND FATAL. SEVERAL COMPLAINTS FOUND ON THIS FORUM (HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2014/JEEP/CHEROKEE/POWER+TRAIN) REGARDING THE ISSUE REPORTED THAT THEIR VEHICLES LOST POWER ON THE HIGHWAY. OTHER EVEN HAD TROUBLE WITH THEIR GEARS. ALSO THE CAR WOULD ACCELERATE A LITTLE MORE EVEN THE DRIVER HAD LET GO OF THE GAS. THIS IS DEFINITELY A SERIOUS PROBLEM AND NEEDS TO BE ADDRESSED AND INVESTIGATED IMMEDIATELY BEFORE SOMEONE GETS HURT OR EVEN KILLED. *TR

VEHICLE TRANSMISSION FIRST FAILED IN DRIVEWAY AT START UP AT 13773 MILES AT 10 MONTHS. TRANSMISSION "SERVICE TRANSMISSION" ERROR APPEARED WITH BLINKING "P" AND WOULD NOT ENGAGE. TOWED TO DEALER. ERROR CODE RESET OVERNIGHT AND DEALER COULD NOT READ THE CODE. DEALER PERFORMED A SOFTWARE UPDATE TO THE TRANSMISSION CONTROL MODULE. TRANSMISSION WAS NOT SHIFTING SMOOTHLY ON DRIVE HOME. SECOND TRANSMISSION FAILURE OCCURRED ON NEXT MORNING AFTER PICKUP ON 3/25 AND 11 MILES. TRANSMISSION "SERVICE TRANSMISSION" ERROR APPEARED AGAIN WITH BLINKING "P". TRANSMISSION COULD ENGAGE DRIVE GEAR WITH A SEVERE LURCH. SERVICE TECH WAS ABLE TO READ A FAILURE CODE. CHRYSLER SERVICE TECH FOUND PROBLEM WITH PLUG CONNECTOR ON TRANSMISSION CONTROL MODULE AND DID ANOTHER SOFTWARE UPDATE TO TRANSMISSION CONTROL MODULE AS FIRST UPDATE WAS NOT DONE INITIALLY PER THE CORRECT PROCEDURE. TRANSMISSION WAS ABLE TO SHIFT SMOOTHLY UPON REPAIR. THIRD TRANSMISSION FAILURE OCCURRED ON 5/4 WITH 18543 MILES WHILE VEHICLE WAS ON THE HIGHWAY AT HIGHWAY SPEED OF 45 MPH APPROACHING INTERSECTION FOR LEFT TURN. VEHICLE TRANSMISSION "SERVICE TRANSMISSION" ERROR CODE APPEARED AND TRANSMISSION SHIFTED INTO NEUTRAL WITH BLINKING "D" AND LOST POWER. UNABLE TO DRIVE THRU INTERSECTION. HAD TO COAST TO STOP. TRANSMISSION LURCHED INTO PARK. TURNED VEHICLE OFF AND BACK ON. TRANSMISSION WAS ABLE TO LURCH INTO DRIVE AND DROVE ACROSS INTERSECTION TO PARK IN SAFE AREA. TRANSMISSION WAS ABLE TO SHIFT INTO AND OUT OF GEAR BUT WAS VERY JERKY WITH MECHANICAL CLUNK. THIS FAILURE IS OF SERIOUS SAFETY CONCERN DUE TO MOTION WAS UNABLE TO CONTINUE WITH VEHICLE IN CONGESTED INTERSECTION. VEHICLE IS CURRENTLY UNDERGOING EVALUATION TO DETERMINE COURSE OF ACTION BY CHRYSLER. CASE NUMBER ASSIGNED.

70 MPH ON INTERSTATE HWY, SUDDENLY EMERGENCY BRAKE COMES ON. CAR IMMEDIATELY BRAKES TO 35 MPH BEFORE CAR CAN BE MOVED TO EMERGENCY LANE. MIL LIGHT IS ON, EMERGENCY BRAKE LIGHT IS ON, TRANSMISSION GEAR LIGHT IS FLASHING, SCREEN COMMAND SAYS "PARK THE CAR, SERVICE TRANSMISSION AND PARKING BRAKE". EMERGENCY BRAKE LIGHT ON CONSOLE IS OFF. IGNITION TURNED ON AND OFF 6-8 TIMES, TRY TO DRIVE, CAR WON'T MOVE. CYCLING IGNITION AND TRANSMISSION SHIFTER CAR SUDDENLY STARTS WORKING NORMALLY EXCEPT FOR MIL LIGHT. SCAN REVELS NO CODES. CAR RUNS FINE FOR TWO WEEKS AND AGAIN AT 70 MPH ON INTERSTATE THE EMERGENCY BRAKE COMES ALMOST STOPPING THE CAR IN SLOW LANE. REPEATED THE PROCEDURE REFERENCED ABOVE FOR ABOUT 5 MINUTES UNTIL THE CAR STARTED RUNNING NORMALLY. MIL WAS ON FOR 50 MILES BUT NO CODES STORED OR FREEZE FRAME. THIS OCCURRED 5 DAYS AFTER HAVING RECALL R05 PERFORMED, RRT 14-040, AND PCM UPDATE. *TR

ON 3/17/2015 I TOOK MY VEHICLE TO LOCAL JEEP DEALER FOR 2 SEPARATE RECALLS- ONE FOR THE AIRBAG AND ONE FOR THE TRANSMISSION. I HAD NOT HAD ANY PROBLEMS WITH THE VEHICLE BUT HAD RECEIVED A NOTICE IN THE MAIL ADVISING ME OF THE RECALLS. AT THAT TIME AN ELECTRONIC TRANSMISSION "UPGRADE" WAS MADE. WHEN I LEFT THE SERVICE THE TRANSMISSION WAS "MISSING" AND WHEN I CALLED THE SERVICE DEPT I WAS ADVISED THAT IT MAY TAKE A FEW DAYS FOR IT TO NORMALIZE. I TOOK THE VEHICLE BACK ON 3/26 AND THE SERVICE DEPT MANUALLY REPROGRAMMED THE TRANSMISSION. THIS STILL DID NOT FIX THE PROBLEM AND I TOOK THE VEHICLE BACK ON 4/14 AND THEY TRIED ANOTHER FIX WHICH DID NOT FIX THE PROBLEM. I THEN TOOK THE VEHICLE BACK ON 5/5 AND THE SERVICE DEPT CONTACTED JEEP AND WAS ADVISED THAT THEY WERE WORKING ON DEVELOPING A NEW SOFTWARE BUT THAT IT MAY BE A FEW MONTHS BEFORE THIS WAS AVAILABLE. I WAS ADVISED TO TAKE THE VEHICLE HOME AND THEY WOULD CONTACT ME. THE VEHICLE TRANSMISSION COMPLETELY STALLS ON AN INCLINE AND ALMOST COMPLETELY COMES TO A STOP. THE VEHICLE ALSO SKIPS GEARS WHEN TRYING TO PRESS THE GAS AT TIMES. I WAS ADVISED THAT THIS HAD HAPPENED TO OTHER JEEP VEHICLES WHEN THE "UPGRADE" WAS DONE BUT THAT THE PROGRAM TO FIX IT WAS STILL BEING WORKED ON AND IT MAY BE SOME TIME. THIS IS A SAFETY CONCERN AS WE ALMOST GOT REAR-ENDED SEVERAL TIMES BECAUSE THE TRANSMISSION MISSED GEARS AND WOULD NOT GO. THE OTHER SAFETY CONCERN IS THE ALMOST COMPLETE STALL ON AN INCLINE. THIS VEHICLE IS MADE TO CLIMB ROCKS AND GO IN DIFFERENT WEATHER CONDITIONS AND THIS COULD CAUSE A MAJOR ACCIDENT.

WHEN ACCELERATING FROM STOP OR SLOW SPEED, THE VEHICLE LUNGES, WILL NOT SHIFT, SHIFTS VERY HARD TO THE POINT OF LOOSING TRACTION TO THE DRIVE WHEELS. VARIOUS SLOW SPEEDS CITY AND HIGHWAY ON RAMP GET THE SAME EFFECT.