There are 10 stored owner reports matching the brakes leading-label group for the 2020 Jeep Cherokee in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 10 of 10 matching reports.
Open the full vehicle complaint log (all categories)Parking brake will automatically engage randomly while car is stopped at lights, stops signs, ect. The only way to reset is to put vehicle in park, turn off ignition and restart vehicle. Has happened several times over the last 3 months.
The parking brake comes on without being activated. Causing the jeep to stop.
The contact owns a 2020 Jeep Cherokee. The contact stated while driving from a complete stop at a red light, the Forward Collision Avoidance Automatic Emergency Braking system activated, and the vehicle came to an abrupt stop. The contact stated that the vehicle briefly rolled backward before returning to normal functionality. The vehicle returned to normal functionality, but the failure became a regular occurrence. The ABS warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.
History of the vehicle in the shop for braking issues, on 08/09/2024; 2 vehicles in front braked for an animal on a busy road, and saw braking. Was at around 30mph and started to brake, car in front had an emergency brake event and came to a sudden stop. My vehicle sent a BRAKE!, warning and started to apply brakes, I went to an evasive maneuver, my steering was cut, my brakes kicked my foot to half pedal and I could no longer brake. Coasted into the back of the vehicle in front of me at around 25 mph.
Vehicle randomly will engage the parking brake while vehicle is in motion and in drive. Vehicle then will stall and needs repeated attempts to restart before break will disengage. Have had it to the dealer, no less than three times with one visit lasting over 30 days with no resolution to date.
Parking break will automatically engage and stop the vehicle while driving or in motion. It happens randomly and at different speeds. Have taken to two separate dealerships, and neither seem to think there is a problem because they haven’t duplicated.
Vehicle slowed while driving at highway speed and started making a rotational grinding noise. Shortly after, brake light lit up on dash along with service parking brake, auto start /stop light and flashing light on e brake button was flashing.Vehicle was taken to Jeep deslership and scanned. Found emergency brake module went bad and needs to be replaced. Part ordered and Jeep will be scheduled to have it replaced.
The vehicles emergency brake engaged while driving down the highway at 70 mph on its own. This caused the vehicle to come to an immediate stop almost causing a serious wreck. We have had the vehicle in the shop for it dying and this happening when stopped or at very sloe speeds but never like this. Each time we have been told there is nothing wrong with the vehicle since no codes were thrown. Clearly this is not the case.
My emergency brake engages when I’m actively driving. This has happened sporadically over the past 2 years & I feel that both my safety and the safety of others is at risk. I don’t feel safe driving my car. I took my car to the dealership to get it looked at but they said everything came up fine on a diagnostic test so I’m not sure where to go from here
Electronic parking break turned on automatically while driving 55 mph on highway.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.