There are 3 stored owner reports matching the speed control & cruise leading-label group for the 2020 Jeep Cherokee in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 3 of 3 matching reports.
Open the full vehicle complaint log (all categories)In November 2024, while driving, my jeep began to lose power. Accelerator was not working and pulled over. It turned on but would unexpectedly turn off whenever I would drive it. It was in the shop 4 months. Last week, Nov 2025, while at a stop light it completely stopped working. When I tried to accelerate it wasn’t working. Break pedal was hard and I could not turn it back on. Dash lights were on and tank had gas. Had to get it towed. Was told engine was in good shape. Still looking at starter issues.
The contact owns a 2020 Jeep Cherokee. The contact stated that while engaging the cruise control at 60 MPH, the vehicle unintendedly accelerated to 80 MPH. The contact attempted to lower the speed on the cruise control setting; however, the speed failed to be reduced as intended. The contact pulled over to the side of the road and turned off the vehicle to deactivate the cruise control. After waiting for the digital display to completely shut down, the vehicle was restarted, and the cruise control was reset. The cruise control functioned properly after completely shutting off the vehicle. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,211.
I set my cruise control at a designated speed (70mph) and the vehicle accelerated well beyond…to 83mph before I realized it was still accelerating. I had to hit the cancel Button and turn off cruise control to get it to slow down. Then I set it and it didn’t “set” and kept decelerating.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.