NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Jeep Compass. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
MY JEEP HAS BEEN HAVING SHIFTING PROBLEMS, WHERE IT WILL STOP AND TELL ME I HAVE TO PARK BEFORE I SHIFT AS I AM DRIVING. THE "D" ON THE SHIFTER WILL BLINK AND IT WILL READ I NEED TO BE IN PARK TO SHIFT. I PULL OVER, HAVE TO PUT MY CAR IN PARK, AND THEN TRY TO RESTART MY VEHICLE. IT TAKES SEVERAL ATTEMPTS TO RESTART IT. THIS HAS BEEN HAPPENING AS I AM IN THE MIDDLE OF DRIVING AND ABOUT TO GO TO A LIGHT OR STOP SIGN. IF YOU COME TO A STOP, IT COMPLETELY BRAKES AND YOU CANNOT MOVE IT. THANKFULLY, THIS HAS ONLY HAPPENED ON A STREET NOT THE HIGHWAY, BUT I AM SCARED THAT IT MIGHT. I HAVE SEEN ON THE INTERNET THAT THIS HAS BEEN HAPPENING TO OTHER PEOPLE WITH JEEPS, AND IT HAS ESCALATED TO A SERIOUS WRECK. I DO NOT WANT THAT TO HAPPEN. I FEEL I SHOULD NOT HAVE TO PAY FOR THIS PROBLEM, ESPECIALLY WHEN MY LEASE IS ALMOST UP.
WHEN YOU PARK THE JEEP AND TURN IT OFF THE STARTER KEEPS CLICKING LIKE IT IS TRYING TO START THE RADIO COMES ON WITH NO BODY IN JEEP WHEN IT IS OFF AND IT ALL THIS MAKES THE BATTERY GO DEAD
WHILE DRIVING I GOT A CODE ON THE CAR DASH THAT READ SOMETHING LIKE 'UNABLE TO DRIVE' THEN AS TURNING THE BEND IN ROAD AT 20/25MPH THE CAR STARTED PULLING TO LEFT STEERING THE WHEEL BECAME TOO HARD AND I HEARD A SNAP NOISE TURNS OUT MY BALL JOINT SNAPPED ON THE JEEP! OVER 5000 IN DAMAGE AND IT WAS NOT DUE TO IMPACT! IT SNAPPED CLEAN OFF THEN ENDED UP CAUSING MY TO SWOP A PARKED CAR. THANKFULLY WASN'T ON HIGHWAY YOUR 2017 COMPASSES HAVE SEVERE ELECTRICAL ISSUES THE CAR DOESN'T GO RIGHT AWAY WHEN SHIFTED TO DESIRED GEAR AND ON TOP OF IT ALL YOUR BALL JOINTS ARE FAULTY! CLAIM RESPONSIBILITY AND RECALL THIS I'VE SEEN A LOT OF OPEN SOURCE REPORTING OF THE SAME ISSUE. PLEASE DO NOT WAIT UNTIL A MORTALITY OCCURS FOR YOU TO DO SOMETHING! ASSEMBLE THESE CARE CORRECTLY!!! I WILL NOT BE BUYING OR DRIVING ANOTHER JEEP AGAIN THE NEW MODEL COMPASSES AREN'T SAFE FOR ANYONE. ODDLY PRIOR TO THE ACCIDENT THE CAR HAS BEEN AT JIM SHORKEY DEALERSHIP EVERY 2 MONTHS OR SO FOR SOME REPAIR FROM SWAY BARS TO TIRE RODS AND EVERYTHING ELSE. LESS THAN 26,000 MILES ON IT. SCHEDULED AN APPT TO TAKE IT TO THE DEALER LAST THURSDAY THE APPOINTMENT WAS SCHEDULED FOR TUESDAY 3/17 BUT THE ACCIDENT ENDED UP OCCURRING 3/14... ONLY IF THE DEALER HAD LET ME BRING IT SOONER THIS WOULDN'T HAVE HAPPENED.
FOR THE THIRD TIME THE SINCE NOV 13 THE AUTO-START FAILED TO RESTART AFTER THE ENGINE WAS STOPPED DURING A BRAKED IDLE (WAITING AT LIGHT OR WAITING TO TURN). THE FIRST TIME THE AUTO-START BATTERIES AND FUSE WERE REPLACED. THE SECOND TIME THE WHOLE AUTO-START CONTROL MODULE WAS REPLACED. I;M WAITING FOR FEEDBACK FROM THE DEALERSHIP TODAY ON THEIR FINDINGS. THE FAILURE HAS LEFT ME STRANDED 3X IN HEAVY/RUSH HOUR TRAFFIC IN CONDITIONS VERY DANGEROUS TO MYSELF, MY PASSENGERS AND OTHER DRIVERS.
I PURCHASED A 2017 JEEP COMPASS IN DECEMBER 2019, FROM A MAJOR NATIONWIDE RENTAL AGENCY, WITH A 36 MONTH WARRANTY. I WAS DRIVING THE VEHICLE AT 530AM, IN DARKNESS, AT 65 MPH IN A STRAIGHT DIRECTION, IN THE MIDDLE LANE OF A MAJOR HIGHWAY, WHEN THE ENGINE ABRUPTLY SHUT OFF. I WAS ABLE TO MAKE TO TO THE SHOULDER OF THE ROAD, BUT WITH DIFFICULTY BECAUSE THE POWER STEERING HAD STOPPED WORKING AS WELL. THE VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED TO A JEEP DEALERSHIP, WHERE THE WARRANTY WOULD NOT COVER THE FULL REPAIR.
ENGINE SHUT OF WHILE DRIVING AS I APPROACHED AN INTERSECTION. LOST POWER STEERING AND WAS UNABLE TO RESTART IT THE FIRST FEW ATTEMPTS. EVENTUALLY CAR DID RESTART.
THE START/STOP FEATURE CAUSES MY CAR TO STALL. THE EMERGENCY BRAKE WOULD AUTOMATICALLY GET ENABLED AND I BASICALLY CAN'T GET MY CAR TO MOVE UNTIL I PUT MY CAR IN PARK, DISABLE TO THE EMERGENCY BRAKE AND TURN MY CAR ON AND OFF. THIS FEATURE IS SUCH AN INCONVENIENCE DUE TO THE CHANCE OF STALLING AT EVERY STOP LIGHT/INTERSECTION. THIS INCREASES THE CHANCES OF GETTING REAR ENDED. IN ADDITION, TODAY MY FRONT COLLISION WARNING + BRAKES GOT ACTIVATED WHILE I WAS IN MOTION WITHOUT ANYTHING IN FRONT OF ME. AGAIN, ANOTHER POSSIBILITY OF GETTING REAR ENDED.
CAR HAS BEEN REPEATEDLY STALLING WHEN GOING INTO A TURN OR COMING TO A STOP. LOW OIL PRESSURE LIGHT WILL FLASH AT TIMES WHILE DRIVING. STALLS AND LOW OIL PRESSURE WARNING FLASH SOMETIMES OCCUR AT THE SAME TIME, SOMETIMES DO NOT. CAR RECENTLY STALLED WHILE GOING 35MPH ON A HIGHWAY. REQUIRES STOPPING CAR, PUTTING INTO PARK, AND THEN RESTARTING, WHICH TAKES 10-15 SECONDS FOR STARTER TO GET ENGINE TO TURN OVER. WHEN AT IDLE IN PARK, THROTTLE DOES NOT RESPOND TO GAS PEDAL.
WHEN PUTTING THE CAR IN REVERSE IT WOULD GO STRAIGHT UNTILL IT KICKED BACK IN GEAR. ON HIGHWAY GEAR SWITCHED ON ITS OWN SLOWED DOWN AND KICKED BACK IN. I COULD OF GOT IN S MAJOR ACCIDENT. I JUST BROUGHT THE CAR ON 01/17/2020
The contact owns a 2017 Jeep Compass. The contact stated that while driving at various speeds, the vehicle shutoff without warning. The contact also stated that the vehicle failed to start-up after multiple attempts. The vehicle had to be jump started. The vehicle was taken to Classic Honda of Midland (3705 W Wall St, Midland, TX 79703) and they offered no assistance. The contact then took the vehicle to an independent mechanic where they discovered that the battery was defective; however, after multiple replacements, the failure continued. The manufacturer had yet to be notified of the failure. The vehicle had yet to repaired. The failure mileage was approximately 30,000.
WHILE DRIVING ON FREEWAY THIS MORNING THE VEHICLE DRIVETRAIN DISENGAGE AND WAS NOT ABLE TO ACCELERATE WITH WARNING MESSAGE SHOWING PLACE CAR IN PARK - SELECT MODE - SOMETHING TO THAT AFFECT - THIS THE SECOND TIME THIS HAS HAPPENED- FIRST TIME ON FREEWAY- THANK GOODNESS TRAFFIC WAS NEXT TO NONE I THINK THIS IS VERY SERIOUS!!!!!
I TRAVELING AT A SPEED OF APPROXIMATELY 55MPH WHEN A DEER JUMPED ONTO THE ROAD. I HIT THE DEER SMASHING THE FRONT END OF MY 2107 JEEP COMPASS. MOST OF THE DAMAGE IS ON THE DRIVERS SIDE FRONT END & DRIVERS SIDE FRONT QUARTER PANEL. MY VEHICLE SHUT DOWN HOWEVER I WAS SURPRISED AFTER HITTING THE DEER THAT MY AIR BAG DID NOT DEPLOY.
CAR WILL NOT START. STARTS AND THEN SHUTS OFF. NOT BATTERY RELATED.
CAR STALLED 4 TIMES IN THE LAST 4 MONTHS WHILE AT STOP LIGHTS. I WAS STOPPED AT LIGHT AND WHEN I WENT TO MOVE AGAIN THE CAR STALLED-ALL PANEL LIGHTS FLASHED AND CAR WOULD NOT TURN ON AGAIN. AFTER MULTIPLE ATTEMPTS THE CAR FINALLY STARTED. AFTER THE MOST RECENT OCCURRENCE I DROVE IMMEDIATELY TO THE NEAREST MIDAS BECAUSE OI WAS AFRAID TO DRIVE IT ANY FARTHER. THEY RAN DIAGNOSTICS AND COULD NOT FIND A DEFINITIVE ANSWER. THE BATTERY WAS FINE.
MY 2019 JEEP COMPASS HAS HAD NUMEROUS SAFETY CONCERNS, ESPECIALLY RELATED TO THE ENGINE AND THE PUSH-TO-START FEATURE. MOST RECENTLY, I HAVE BEEN IN (D) DRIVE, BOTH STATIONARY (I.E AT A RED LIGHT) OR IN MOTION (I.E HIGHWAY, MAIN ROAD, SIDE STREET, ROTARY) AND BOTH ON A CITY STREET AND HIGHWAY WHEN THE VEHICLE'S DASHBOARD ALERTS ME TO SHIFT THE CAR INTO THE (P) PARK GEAR. I CAN FEEL THE CAR START TO DECELERATE WHEN IT SEND THIS MESSAGE. FIRST, I SHIFT THE CAR INTO THE DESIRED GEAR (P), THEN BRAKE LOCKS ITSELF SO THAT I AM UNABLE TO USE TO PUSH-TO-START FEATURE AND PLACE THE CAR BACK INTO DRIVE. THIS HAS HAPPENED TO ME 4X/MORE. I HAVE HAD MY CAR IN THE SERVICE CENTER AT THE DEALERSHIP TWICE FOR THE ISSUE AND THEY ARE UNABLE TO FIND THE ACTUAL PROBLEM. IT SEEMS TO ME THAT IT IS THE ENGINE/PUSH-TO-START FEATURE. IN 2017 I HAD A DEFECTIVE BATTERY AND THE CAR ACTED VERY SIMILAR, SO I AM THINKING IT MAY BE THE BATTERY AGAIN. I FILED A CLAIM/CASE WITH JEEP TODAY. I AM AWAITING PROPER DOCUMENTATION FROM THE SERVICE CENTER IN TERMS OF INVOICES. MY LIFE IS AT RISK DUE TO THIS HUGE SAFETY ISSUE.
MY STRUTS AS WELL AS 2 OF MY COUSINS WITH THE SAME MAKE AND MODEL JEEPS HAVE ALL BEEN A PROBLEM. SO THERE HAS TO BE AN ISSUE WITH JEEP COMPASS STRUTS
SHORT VERSION: I USED THE REMOTE STARTER ON MY COMPASS. AS I WAS DRIVING, I NOTICED A SMALL RED LIGHT BETWEEN MY WINDSHIELD AND DASHBOARD. THE RED LIGHT TURNED INTO A VERY SMALL BRIGHT ORANGE FLAME. WHEN I STOPPED THE CAR IT WAS GONE. I CHECKED WITH A FLASHLIGHT AND SAW BURN MARK'S ON BOTH THE WINDSHIELD AND DASHBOARD. WHEN I STARTED THE VEHICLE WITHOUT THE REMOTE STARTER NOTHING HAPPENED. BUT THAN WHEN I TRIED WITH THE REMOTE STARTER AGAIN. IT BEGAN TO BURN AGAIN AND THIS TIME THERE WAS SMOKE. DEALERSHIP TOLD ME THAT IT WAS THE PROGRAM IN THE REMOTE STARTER THAT CAUSED THE ISSUE BUT IT IS NOT COVERED UNDER MY EXTENDED WARRANTY. AND DUE TO THE MILEAGE OF THE VEHICLE THE REGULAR WARRANTY EXPIRED. FIAT CHRYSLER HAS AGREED WITH THE DEALERSHIP. THE DEALERSHIP STATES THAT THE VEHICLE IS SAFE TO DRIVE BECAUSE THEY REMOVED THE POWER SUPPLY FUSE AND THE 30 AMP FUSE FROM POWER SUPPLY CIRCUIT AND DOWN CIRCUIT.
ENGINE STALLS AT ANY SPEED DUE TO LOW OIL. 2.4 ENGINE HAS EXCESSIVE OIL CONSUMPTION TO THE DEGREE OF SHUTTING DOWN IN BETWEEN 5000 MILE OIL CHANGES. ENGINE HAS 30,000 MILES AND USES 3 QUARTS BETWEEN CHANGES "APPARENTLY". CHRYSLER SAYS 1 QUART PER 2000 MILES!!! ON A NEW VEHICLE, THIS IS TOTALLY UNACCEPTABLE!
I BOUGHT MY CAR IN 2018 BRAND NEW WITH LESS THAN 10 MILES. IN THE FIRST FEW MONTHS, IT REQUIRED A BRAND NEW RADIO SYSTEM AND REAR CAMERA REPLACEMENT. IN SOME MONTHS FOLLOWING THAT, I HAVE HAD MY CAR STOP ON ME WHILE DRIVING, APPROXIMATELY 4-5 TIMES WITH ONLY EXCUSES AS TO WHY THE CAR WOULD UNSAFELY DO THIS. FIRST TIME WAS AN UPDATE THAT NEEDED TO BE DONE. SECOND TIME WAS THE KEYFOB BATTERY BUT ACCUSED IT OF BEING LACK OF OIL CHANGES (I DON'T NEED TO GO TO THE DEALERSHIP FOR OIL CHANGES). NEXT, WAS NO EXPLANATION AT ALL. LAST WAS YESTERDAY WHEN IT DIED TWICE IN ONE DAY IN THE MIDDLE OF THE ROAD. THEY CALLED TO LET ME KNOW THAT IT PROBABLY IS BECAUSE MY OIL IS 3/4 WAY DEPLETED EVEN THOUGH I HAD AN OIL CHANGE DONE LESS THAN 3K MILES AGO. THEIR SUGGESTION IS THAT I RETURN EVERY 500 MILES SO THEY CAN TOP ME OFF IF THE OIL SEEMS TO BE AN ISSUE. THESE ARE THANKFULLY IN LESS BUSY STREETS MOSTLY DRIVING STRAIGHT BUT ONCE WHILE TURNING. ONCE INCLUDED AN ERROR CODE THAT I WAS TOLD WAS AN ELECTRICAL SYSTEM ERROR BUT IT DIDNT REGISTER. I HAVE PICTURES AND VIDEOS ON MY PHONE FROM THE INCIDENTS. I HAVE ALSO WRITTEN TO THE CEO OF JEEP, ATTORNEY GENERAL AND WILL BE CONTACTING AN ATTORNEY FROM AN ARTICLE I FOUND ON THIS ISSUE FROM APRIL OF 2019. MY PHOTOS AND VIDEOS WILL NOT SEND AND UPLOAD.
2 TIMES THE SAME INCIDENT OCCURRED 6 MONTHS APART, ONCE IN JUNE 2019 MILEAGE 22046 AND ONCE IN DECEMBER 2019 MILEAGE 28423. BOUGHT THE CAR BRAND NEW IN 2017. OIL IS DISSAPPEARING!! THE OIL PRESSURE LOW LIGHT WILL FLASH ON - THERE IS A LOSS OF POWER - WHILE DRIVING - NO WARNING! THEN THE LIGHT WILL GO OFF. DRIVE TO OIL CHANGE BUSINESS TO HAVE THEM CHECK THE OIL LEVEL AND THE JEEP WILL BE 3 TO 3.5 QUARTS LOW. NO LEAK PRESENT OR OIL SEEN. ENGINE SEEMS TO SLIP WHILE DRIVING BEFORE THIS HAPPENS.
THE STOP/START BATTERY HAD TO BE REPLACED. WITHIN 2 MONTHS THE CAR BATTERY HAD TO BE REPLACED. THIS WAS BECAUSE THE STOP/START ENGINE DIED VARIOUS TIMES. THE CAR WOULD NOT START FOR OVER 10 MINUTES. A MONTH AFTER FIXING IT , IT STALLED AGAIN. I AM 65 YEARS OLD AND THIS IS VERY UNSAFE. I STOP AT A STOP SIGN AND START TO GO AND IT DIES. IT SEEMS THAT THE STOP/START ENGINE HAS TO BE STOPPED FOR A PERIOD OF TIME BEFORE YOU CAN GO.
VEHICLE SHUTS DOWN WHILE OPERATING. TOOK IT TO THE DEALER AND THE DEALER SAID IT USES A QUART OF OIL EVERY 500 MILES THEREBY BY CAUSING ENGINE TO SHUT DOWN DURING OPERATION. DEALER STATED CHRYSLER IS AWARE OF PROBLEM AND NO SOLUTIONS HAVE BEEN PROVIDED YET. DEALER ALSO STATED TO GET AN OIL CHANGE EVERY 3000 MILES. THIS VEHICLE HAS 33,720 MILES AND WAS PURCHASED JUN 2017.
I HAD A SAFETY ISSUE WITH MY 2017 JEEP COMPASS THAT I AM CURRENTLY LEASING. THE CAR WOULD STOP AND SHUT DOWN ON ITS OWN WITHOUT WARNING OR ANY LIGHTS TURNING ON. IT HAD TO DO WITH THE PARKING BRAKE AS WELL. WHEN I BROUGHT IT TO THE NORTH HAVEN, CT DEALERSHIP TO GET FIXED, THEY SAID THEY WERE UNABLE TO FIX IT AND HAD TO CONTACT CHRYSLER. CHRYSLER TOLD THEM WHAT TO DO. THE DEALERSHIP DID AS TOLD AND IT RESOLVED THE ISSUE--SOMETHING ABOUT THE BATTERY. WHEN I WAS INFORMED ABOUT WHAT HAPPENED, I ASKED WHY THERE WAS NO WARNING OR CHECK ENGINE LIGHT GOING OFF ALERTING ME THAT SOMETHING WAS NOT RIGHT. THE PERSON AT THE DEALERSHIP SAID 'WELL ONCE YOU NOTICE THINGS AREN'T WORKING WELL, THEN IT'S PROBABLY A BATTERY ISSUE. BRING IT BACK IN.' HOW IS THIS ACCEPTABLE? THERE IS NO WARNING THAT MY CAR IS GOING TO JUST STOP AS I AM DRIVING. I JUST HAVE TO WAIT UNTIL OTHER THINGS GO WRONG TO DETERMINE IF IT IS MAYBE A BATTERY ISSUE? THAT IS UNHEARD OF. THE DEALERSHIP HAD MY CAR FOR ALMOST A WEEK, DID NOT GIVE ME A LOANER, BUT SAID I COULD RENT A CAR AT A LOW COST. RENT A CAR? I AM NOT GOING TO PAY MONEY FOR A CAR WHEN MINE IS STILL UNDER WARRANTY. AND WHEN ASKED IF THERE WAS A RECALL REGARDING THIS ISSUE, THE PERSON AT THE DEALERSHIP SAID 'NO, THEY ONLY DO RECALLS WHEN IT IS A SAFETY ISSUE.' SO WHEN MY JEEP AUTOMATICALLY SHUT DOWN ON A ROAD WITH A SPEED LIMIT OF 55, THAT'S NOT A SAFETY ISSUE? I AM COMPLETELY UNSATISFIED WITH MY EXPERIENCE RESOLVING THIS ISSUE, AND TO BE HONEST, I CANNOT SAY THAT IT IS RESOLVED BECAUSE THERE WILL BE NO WARNING AS TO WHETHER OR NOT IT IS GOING TO HAPPEN AGAIN. THE PRODUCT IS NOT SAFE APPARENTLY BECAUSE THERE IS NO INDICATION AS TO WHEN THE BATTERY NEEDED TO BE SERVICED. WHEN I WENT TO THE DEALERSHIP AND REQUESTED SAFER CAR, THE MANAGER SAID THEY COULD NOT DO ANYTHING, ACCEPTING THE FACT THAT I DRIVE AN UNSAFE CAR.
MY VEHICLE HAS 15562 MILES ON IT AND IS 400 MILES FROM IT'S OIL CHANGE. WHEN DRIVING VEHICLE ON NEIGHBORHOOD STREETS IT WOULD RANDOMLY STALL AND SHUT OFF CAUSING A LOSS OF POWER STEERING AND VEHICLE ACCELERATION. WHEN WE ARRIVED HOME WE DID A ONCE OVER ON THE ENGINE AND THE OIL DIP STICK WAS BONE DRY. WE CALLED OUR LOCAL DEALERSHIP AND THEY MENTIONED THAT THEY HAD SEEN SEVERAL JEEP COMPASSES WITH THE SAME ISSUE.*DT CONSUMER STATED OUR VEHICLE WAS ABOUT 300 MILES SHY OF THE 5000 MILE SUGGESTED OIL CHANGE FROM JIFFY LUBE (PER MFG'S SPEC). SO 4700 MILES SINCE PREVIOUS OIL CHANGE.*JB
WHILE AT A RED LIGHT, THE COMPASS WENT INTO AUTO STOP. WHEN MY FOOT RELEASED THE BRAKE, THE CAR SHUTTERED, A LIGHT APPEARED AND IT APPEARED TO STALL. I COULD NOT ACCELERATE AND HAD TO BRAKE, PARK THE VEHICLE, TURN IT OFF AND BACK ON (IN THE MIDDLE OF A BUSY INTERSECTION). THE NEXT MORNING, WHILE DRIVING ON THE EXPRESSWAYN THE VEHICLE DID NOT APPEAR AFFECTED, BUT A DIFFERENT LIGHT CAME ON INDICATING COLLISION WARNING WAS TURNED OFF. IT DID NOT GO OFF UNTIL THE CAR WAS TURNED OFF AND DID NOT APPEAR TO POP BACK UP. LATER THAT SAME DAY, WHILE DRIVING ON THE EXPRESSWAY WITH CRUISE CONTROL GOING ABOUT 76 MPH IN THE LEFT HAND LANE, THE VEHICLE SHUTTERED, AND APPEARED TO STALL. THE SAME LIGHT TURNED ON. I WAS ABLE TO COAST THE VEHICLE TO THE RIGHT HAND SHOULDER, THEN IT OFF AND TURN IT BACK ON. PICTURES OF THE LIGHTS HAVE BEEN INCLUDED.
THE CAR ENGINE STOPPED RUNNING AS I WAS DRIVING DOWN THE STREET MY CAR STALLED AND I COULDN'T STEER OR CONTROL THE SPEED OR MOTION OF THE CAR.
I CAME DOWN A HILL IN MY NEIGHBORHOOD, STREET THEN BECAME LEVEL AND I CAME TO STOP SIGN, I STOPPED AND MY ENGINE DIED AND MY EMERGENCY BRAKE CAME ON. I HAD TO REMOVE FOOT FROM BRAKE, PUT BACK ON BRAKE, RESTART ENGINE AND THEN I COULD DISENGAGE EMERGENCY BRAKE. DEALER IS TELLING ME THIS BECAUSE IT WAS LOW ON OIL. BUT I WASN'T EVEN DUE FOR A FEW HUNDRED MILES FOR AN OIL CHANGE.
ON SATURDAY, 10/5/19 WHILE DRIVING VEHICLE FOR ONLY A MINUTE AND MAKING A RIGHT TURN, THE OIL LIGHT CAME ON (OIL PRESSURE LOW) AND THEN TURNED OFF. I THEN STOPPED MY VEHICLE AND WAITED ABOUT AN HOUR BEFORE CHECKING THE OIL AND IT WAS DOWN ALMOST 2 1/2 QUARTS. THIS IS ONLY AFTER APPROXIMATELY 3,200 MILES SINCE THE LAST OIL CHANGE. I WENT T TO JEEP SERVICE IN GARDEN CITY, NY FIRST THING MONDAY MORNING AND WAS TOLD BY 2 DIFFERENT SERVICE WORKERS THAT IT IS NORMAL TO BURN THROUGH A QUART OF OIL EVERY 1500 MILES. * THIS IS NOT NORMAL*
AUTO STOP FAILED TO RESTART VEHICLE WHILE STOPPED AT STOP LIGHT. PARKING BRAKE ENGAGED AND CAR WAS UNABLE TO MOVE. HAD TO PUT CAR IN PARK AND TURN OFF VEHICLE. THEN HAD TO RESTART TO CONTINUE DRIVING.
VEHICLE SHUTS OFF WHILE IDLE AT STOPS. THE CAR RESTARTS EVERY TIME THE VEHICLE BEGINS TO MOVE AGAIN.
VEHICLE TRIED TO SHUT OFF - SENT VEHICLE TO GARAGE AND THEY RESET SOME CODES. SECOND TIME - VEHICLE SHUT OFF IN THE MIDDLE OF AN EIGHT LANE HIGHWAY GOING 55 MPH - NO ACCIDENT. HAD TO HAVE VEHICLE TOWED TO DEALERSHIP. REPLACED MODULE IN ENGINE. THIRD TIME - VEHICLE SHUT OFF AGAIN ON A TWO LANE HIGHWAY - NO ACCIDENT. ACCORDING TO GARAGE THE VEHICLE WAS LOW ON OIL BUT NO OIL LIGHT CAME ON. READ QUITE A FEW OF THESE JEEP VEHICLES ARE HAVING THIS PROBLEM.
TAKATA RECALL , IN THE MIDDLE OF DRIVING ALL MY WARNING LIGHTS ON MY DASH WENT OFF AND THE CAR CUT MY FUEL SERVICE OFF, LEAVING ME UNABLE TO ACCELERATE, I PULLED OVER IN A PARKING AND THE STEERING WHEEL LOCKED UP, I TURNED THE CAR OFF AND COULDN'T START IT BACK UP AS THE BRAKE PEDAL WAS LOCKED ALSO. I HAVE HAD THIS PROBLEM NUMEROUS TIMES AND VISITED THE DEALERSHIP PLENTY TIMES AND THEY AREN'T ABLE TO DIAGNOSE A REAL PROBLEM , IT'S A RECURRING PROBLEM. A NEW COMPUTER WAS PUT IN IT ALSO AND I STILL HAVE PROBLEMS.
PROBLEM STARTED AROUND 43K MILEAGE. WHEN TURNING, THE "LOW OIL PRESSURE" LIGHT WOULD COME ON, THEN THE ENGINE WOULD STALL AND SOMETIMES THE EMERGENCY BRAKE WOULD ACTIVATE AND STOP THE CAR. I WOULD HAVE TO SHUT VEHICLE OFF AND THEN TURN BACK ON TO OPERATE. THIS HAPPENED ON SIDE STREETS AND ONCE ON HIGHWAY. TOOK CAR INTO GOLLING (DEALER) AND THEY SAID OIL WAS VERY LOW. I HAD JUST HAD OIL CHANGED ABOUT 3K MILES PRIOR TO THAT. DEALER TOLD ME THAT "THESE ENGINES ARE KNOWN TO BURN OIL". THEY TOLD ME TO BRING IT BACK AT 2K MILES TO HAVE THE OIL CHECKED. AT 2K MILES, THE OIL WAS LOW AGAIN AND THEY DID AN OIL CHANGE AND TOLD ME TO BRING IT BACK AT 1K MILES. I BROUGHT IT BACK AT 1K MILES THEY NEEDED TO "TOP IT OFF" AND TOLD ME TO BRING IT BACK AGAIN AT 2K MILES. THE DEALER ALSO MENTIONED THAT IF NEXT OIL CHECK IT WAS SHOWING LOW, THEY MAY NEED TO REPLACE ENGINE.
UCONNECT DISPLAY HAS FROZEN ON MULTIPLE OCCASIONS FOR EXTENDED PERIOD OF TIME. TURNING CAR OFF THEN BACK ON ONLY RESOLVED THE SITUATION HALF OF THE TIME, HARD RESTARTS REQUIRED THE OTHER TIMES. AFTER 4TH FREEZING, DEALER FINALLY REPLACED ENTIRE UCONNECT SYSTEM.
2017 JEEP COMPASS LIMITED HAS EXPERIENCED 5 EPISODES OF STALLING AFTER COMING TO A STOP. VEHICLE IS EQUIPPED WITH THE AUTO STOP/START FEATURE AND EACH TIME THE AUTO STOP/START TURNS BACK ON, JUST AS THE VEHICLE BEGINS TO ACCELERATE, THE VEHICLE STALLS OUT AND SHUTS OFF. THE VEHICLE IS UNABLE TO BE IMMEDIATELY TURNED BACK ON AND MOVED TO SAFETY. THIS HAS OCCURRED 5 TIMES ON BUSY ROADS CAUSING A LIFE SAFETY HAZARD. ON THE 4TH TIME THIS OCCURRED A MECHANIC STATED IT WAS DUE TO LOW OIL. AN OIL CHANGE WAS CONDUCTED AND A WEEK LATER THE 5TH STALLING EPISODE OCCURRED, THIS TIME IN THE MIDDLE OF A BUSY STATE ROAD INTERSECTION DURING RUSH HOUR. FORTUNATELY ANY INJURY/ACCIDENT HAS BEEN AVOIDED, HOWEVER THESE INCIDENTS COULD EASILY LEAD TO SEVERE INJURY OR EVEN DEATH. A QUICK INTERNET SEARCH SHOWS EXTENSIVE SIMILAR REPORTS ABOUT THIS PARTICULAR VEHICLE.
BRAKES HAVE A TERRIBLE GRINDING NOISE WHEN I STOP, I WAS TOLD IT WAS ABS SYSTEM, I HAVE NEVER HAD A CAR OR LOANER THAT MADE SUCH A SCAREY NOISE. IT HAS BEEN WORKED 5 TIMES IN THE LAST 6 MONTHS BRAKE CHANGES, ROTARS, SANDING DOWN ETC. STILL DIES IT
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE BURNED EXCESSIVE OIL. THE VEHICLE WAS TAKEN TO JAMES CHRYSLER DODGE JEEP RAM (13007 WICKER AVE, CEDAR LAKE, IN 46303, (219) 267-1226) WHERE THE VEHICLE WAS TESTED FOR OIL CONSUMPTION EVERY 500 MILES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,008. *BF*JB
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED OUT OF GEAR AND THE VEHICLE ALMOST CRASHED INTO A FIRE HYDRANT. CHRYSLER DODGE JEEP RAM FIAT MANHATTAN (678 11TH AVE, NEW YORK, NY 10019, (212) 549-2208) STATED THAT THEY COULD NOT REPLICATE THE FAILURE AND CONDUCTED A SAFETY INSPECTION. THE VEHICLE PASSED THE INSPECTION. THE MANUFACTURER WAS CONTACTED AND STATED THAT A CASE MANAGER WOULD REVIEW THE MATTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,500.
4 SEPARATE TIME IN LESS THAN 2 WEEKS MY CAR COMPLETELY STOPPED WHILE I WAS DRIVING. 2 TIMES WHILE DRIVING TO MY JOB IN CITY STREETS . AND 2 TIMES DRIVING ON A HIGHWAY. THIS IS VERY DANGEROUS
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO MOVE OFF, THE ACCELERATOR PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE CONTACT STATED THAT THE PARKING BRAKE ALSO ACTIVATED INDEPENDENTLY. ADDITIONALLY, WHILE ATTEMPTING TO SLOW THE VEHICLE AT A TRAFFIC LIGHT, EXTRA EFFORT WAS NEEDED TO DEPRESS THE BRAKE WHILE SLOWING THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE THEN CAME TO AN ABRUPT STOP. ZIMMER CHRYSLER DODGE JEEP RAM LOCATED AT 1086 BURLINGTON PIKE, FLORENCE, KY 41042, (859)795-2122 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN ELECTRICAL FAILURE IN THE RADIO AND AIR CONDITION BLOWER MAY HAVE ALSO CAUSED THE FAILURE IN THE TRANSMISSION. THE AIR CONDITION BLOWER AND RADIO WERE REPLACED. THE CONTACT WAS INFORMED THAT THE CORRECTIVE MEASURES TAKEN TO REPLACE THE BLOWER MOTOR AND THE RADIO MAY ALSO FIX THE FAILURE IN THE TRANSMISSION. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, CASE NUMBER: 59537226. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
EVERY 25-30 ENGINE STARTS THE CLIMATE CONTROL SYSTEM RESETS ITSELF AND ALTHOUGH THE VEHICLE SAYS THE AIR IS ON IT BLOWS HOT AIR FOR APPROXIMATELY 30 MINUTES OR UNTIL YOU REACH A MINIMUM SPEED OF 60 MPH BEFORE THE VEHICLE KICKS OVER TO AIR. WHILE THE HEAT BLOWS (WITH AC BUTTON LIT UP) OTHER CLIMATE CONTROLS CANNOT BE USED SUCH AS DEFROST. IN ADDITION TO THIS ISSUE, OTHER ELECTRICAL ISSUES HAVE BEEN RECOGNIZED SUCH AS THE DASH SCREEN SHUTTING DOWN OR RESTARTING WHILE DRIVING AND BACK UP CAM GOING BLACK OR FREEZING. SPOKE WITH JEEP CUSTOMER SERVICE TODAY WHO SAYS THE CLIMATE CONTROL MALFUNCTION IS A KNOWN ISSUE TO THEM BUT THERE IS NO FIX AT THIS TIME.
START/STOP SYSTEM STOPPED WORKING AND THEN BURNED OUT REGULAR BATTERY, PREVENTING CAR FROM STARTING. SYSTEM CONTINUES TO OPERATE INTERMITTENTLY, STOPPING THE CAR WHEN ITS NOT FULLY WARMED UP AND OTHER TIMES NOT STOPPING THE CAR WHEN THE CAR IS FULLY WARMED UP.
ON 6.22.2019 I PURCHASED A JEEP COMPASS CERTIFIED. I HAD THE JEEP FOR 10 DAYS BEFORE THE JEEP WILL NO LONGER START. THE JEEP HAD TO BE TOWED TO THE NEAREST JEEP DEALERSHIP. THE DIAGNOSIS IS THAT THE JEEP'S TIMPER IS NO LONGER WORKING. THIS IS A PRE-EXISTING ISSUE THAT THE JEEP DEALERSHIP ON ROUTE 4 , PARAMUS,NJ WAS WELL AWARE OF WHEN THE SOLD ME THE JEEP. I DO NOT HAVE A LOANER CAR TO GET TO OR FROM WORK.......
START/STOP DOES NOT ENGAGE WHEN STOPPED
VEHICLE HAS BEEN IN THE SHOP FOUR TIMES. ALL HAVE BEEN CONTROL MODULE RELATED. WE LOSE ALL EXTERIOR LIGHTS. VEHICLE WILL RANDOMLY SHUT OFF WHILE IN DRIVE. NOW WE ARE HAVING AN ISSUE WITH THE VEHICLE NOT ACCELERATING AND IS IDLING ROUGH. ALL OF THESE HAPPENED WHILE THE VEHICLE WAS IN MOTION. THIS HAS BEEN OVER A SPAN OF THE PAST YEAR.
AS I WAS DRIVING ON AN 8 LANE EXPRESSWAY MY VEHICLE EXPERIENCED AN ENGINE STALL WHILE DRIVING. I IMMEDITAELY TUNRED ON MY HAZARD LIGHTS TO ALERT OTHER DRIVERS AND CROSSED 7 LANES TO COME TO A COMPLETE STOP AS I COULD NO LONGER ACCELERATE. I TURNED OFF MY VEHICLE, TURNED TO THE ON POSITION TO ALLOW ALL DAHSBOARD LIGHTS TO TURN OFF AND THEN OFF. I TURNED MY VEHICLE BACK ON AND CONTINUED TO DRIVE TO MY DESITNATION BUT THIS TIME WHEN IT HAPPENED I JUST WAS GOING UP A HILL, CARS IN FRONT AND BEHIND ME I WAS RIGHT IN THE MIDDLE OF THE INTERSECTION WITH ANOTHER ENGINE STALL WHILE DRIVING. I NEED TO BE ADDED TO THE MANUFACTURES LIST OF THE KNOW DEFECT OF THEIR VOLUNTARY RECALL THEY INITATIATED. MY CAR IS NOT SAFE TO DRIVE AND BECUASE THIS IS INTERMITTENT I CAN NOT RECREATE THIS ISSUE AT THE DEALERSHIP. I AM NOT ON THE LIST OF A RECALL EVEN THOUGH I AM HAVING ENGINE STALLS WHILE DRIVING. * 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
WHEN MAKING LEFT OR RIGHT TURNS, IT GOES INTO 4WD. DOESN'T MATTER IF YOU'RE ON THE ROADWAY OR TURNING INTO A PARKING SPOT OR EVEN BACKING UP. FEELS LIKE SOMETHING GRABBING IN EITHER THE FRONT OR BACK CAN'T REALLY TELL. MAKES GRINDING NOISE. TOOK BACK TO THE DEALER TWICE NOW AND THEY ALSO SAY IT WAS THE 4WD THAT THEY CAN'T FIX ANYTHING BECAUSE JEEP KNOWS ABOUT THE PROBLEM AND WE HAVE TO WAIT FOR JEEP TO DO A RECALL. IT GETS WORSE EVERY DAY. THEY SAY THEY CAN NOT GIVE US A PAPER BECAUSE OF WAITING ON THE RECALL. ONLY HAD THIS CAR FOR 3 MONTHS AND NOBODY WANTS TO FIX THE PROBLEM.
MY CAR EMERGENCY BRAKE LIGHT BUTTON HAS TURNED ON ALL BYITSELF WHILE I AM DRIVING. THE CAR STOPS AND SHUTS OFF. THEN I AM IN THE MIDDLE OF THE ROAD AND I HAVE TO PUT MY CAR IN PARK, PRESS THE PULL ON P BUTTON TO TURN IT OFF. THIS IS A SAFETY ISSUE. A CAR BEHIND CAN CRASH INTO ME. THIS HAS HAPPENED 5 TIMES SINCE FEBRUARY, THIS MORNING WAS MY 6 TIME. I DO NOT FEEL SAFE IN MY CAR ANYMORE, AFRAID OF TURNING OFF WHILE I AM DRIVING
MAY 23, 2019, MY HUSBAND WAS IN AN ACCIDENT THAT TOTALED OUR COMPASS ACCORDING TO THE POLICE IN THE TOWN. THE SPEED WAS APPROXIMATELY 30MPG. THE AIRBAGS DID NOT DEPLOY. MY HUSBAND WAS TAKEN TO FINLEY HOSPITAL. THERE WERE INJURIES CONSISTING OF ROTATOR CUFF DAMAGE. I WILL BE LOOKING INTO A LAWSUIT. THIS CAR IS VERY UNSAFE! THE CAR WAS IN MOTION, HE SAID HE EXPERIENCED BRAKE FAILURE AND STRUCK A TRAILER HOLDING A RIDING LAWNMOWER. IT WAS 12:16 PM.
IS USING OIL VERY QUICKLY. WAS TOLD TO CARRY OIL WITH ME TO KEEP THE OIL FULL SO THAT IT DOESN'T RUN OUT. WHEN OIL GETS LOW (NO OIL LEFT AFTER 3000 MILES) WILL GET BRIEF "LOW OIL PRESSURE" MESSAGE AND JEEP WILL JUST SHUT OFF AUTOMATICALLY. THIS ALWAYS HAPPENS WHEN I AM DRIVING. WAS IN THE MIDDLE OF A VERY BUSY INTERSECTION YESTERDAY WHEN THIS HAPPENED ON MY WAY TO GET THE OIL CHANGED AND I ALMOST GOT HIT BY A SEMI. THIS IS VERY UNSAFE.