NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Jeep Compass. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
ONCE STARTING THE VEHICLE THE CAR REMAINS IN THE PARK POSITION AND CAN NOT BE MOVED INTO ANY OTHER GEAR. I HAVE BEEN STUCK WITH MY DAUGHTERS IN THE MID DAY IN THE HEAT BECAUSE I CAN NOT CHANGE THE GEAR. I DO HAVE A VIDEO OF IT BUT CAN NOT TAKE A PICTURE DUE TO THE FACT THAT IT WILL ONLY SHOW MY HAND ON THE GEAR. I HAVE TAKEN A SCREEN SHOT OF THE VIDEO AND UPLOADED IT.
CAR SHAKES AT HIGH RATE OF SPEED
SINCE I'VE HAD MY CAR THE MAIN SCREEN WITH MAPS, WEATHER, RADIO, ETC. HAS SHUT OFF RANDOMLY, MY SPEAKERS HAVE TURNED UP TO THE MAX THEY COULD GO ALL BY THEMSELVES WITHOUT LETTING ME TURN ANYTHING OFF, THE WEATHER CONSTANTLY POPS UP AFTER I'VE CLEARED IT. ALL OF THIS WAS FIXED WITH REPLACING THE WHOLE SCREEN. BUT THEN AFTER THE SYSTEM WOULD NOT SAVE MY SETTING FOR THE FIRST 5 TIMES I STARTED IT BACK UP. I HAD TO KEEP SAVING THEM. IT HAS HAD MULTIPLE ISSUES, I'VE HAD TO GET DIFFERENT TIRES REPLACED AT LEAST 3-4 TIMES AND AIR LEAKS, THE LAST BEING BECAUSE THE BELT BROKE IN THEM. I HAVE AN APPOINTMENT TO GET MY FRONT USB REPLACED BECAUSE IT RANDOMLY STOPPED WORKING. I'VE HAD TO GET OTHER PARTS REPLACED THAT CONTROL MY DRIVING AND NOW IT WON'T START. THE LIGHTS, RADIO, GAUGES, ETC. ALL WORK BUT THE GAUGES MAKE A TICK SOUND BUT THE ENGINE WON'T START. THERE HAS BEEN TWO TIMES THAT IT SAYS MY CAR IS RUNNING BUT THE ENGINE ISN'T ON. I'VE HAD MY SIDE LIGHTS THAT COME ON WHEN I TURN RANDOMLY NOT WORK BUT I'M NOT SURE IF THAT IS SOMETHING I'M DOING. I HAVE TO READ THE MANUAL MORE.
TAKARA RECALL. I WOKE UP IN THE AM TO GO TO MEET MY FRIEND, STATED JEEP, IT WAS RUNNING FUNNY.SO I PUT IN REVERSE AND PUKKED OUT OF DRIVEWAY, GOT TO A STOP SIGN, JEEP WOULD NOT GO, NO GAS OR JUST LIKE IT WAS RUNNING OUT OF GAS.PARKING BRAKE WENT ON HAD TO SHUT IT OFF AND START IT AGAIN. THAN PULLED ON TO HYWY 65 AND IT LIKE STALLED, NO GAS POWER ATT ALL, STEERING WAS HARD ,COULD NOT TURN THE WHEEL. AND CHECK ENGINE LITE WENT ON,! AND CHECKED THE OIL BECAUSE THAT KEEPS GOING ON TO.(JUST GOT AN OIL CHANGE)HAD TOO PUT IN 2 QUARTS OF OIL. IT IS GOING SOMEWHERE? IF THERE WAS ALOT OF TRAFFIC I WOULD HAVE BEEN KILLED. THERE ARE DAYS MY RADIO HAS A MIND OF IT'S OWN? IT WILL JUST CHANGE CHANNELS OR FREEZE UP. MY PASSENGER WINDOW HAS A MIND OF IT OWN SOMEDAYS IT WILL ROLE DOWNBEAT OK , NEXT DAY OR HOURS IT WONT WORK AGAIN? ALL THEDE MALFUNTIONS MAKES MY ANXIETY OFF THE CHARTS. IT IS SAD WHEN IT IS YOUR VEHICLE AND YOUR SCARED TO DRIVE IT. I HAVE 4 RECALLS AND NO ONE TOLD ME ,I HAD TO LOOK THEM UP TO GET THEM. THAT IS HORRIBLE PEOPLES LIVES ARE IN DANGER! I HOPE THAT SOMEONE ELSE DOESNT HAVE TO BE SCARED TO DIVE THERE JEEP. LIKE ME.
MY 2017 JEEP COMPASS IS VERY FAULTY AND HAS BEEN IN THE DEALERSHIP MAINTENANCE AREA FOR THE SAME ISSUE MULTIPLE TIMES. I HAVE ATTACHED SUPPORTING DOCUMENTATION OF THE THREE DIFFERENT TIMES IN THE SHOP FOR THE SAME/SIMILAR ISSUES. THE FOLLOWING CONCERNS ARE INCLUDED IN THIS DOCUMENTATION: (1) THE VEHICLE TURNED OFF WHILE IN MOTION DRIVING ON A CITY STREET, THE PARKING BREAK ENGAGED AND PREVENTED THE VEHICLE FROM MOVING FURTHER IN THE MIDDLE OF THE CITY STREET. (2) THE VEHICLE REFUSED TO START WHEN PARKED IN A GARAGE. ONCE PRESSING THE START BUTTON MULTIPLE TIMES, THE VEHICLE STARTED AND MULTIPLE SERVICE LIGHTS CAME ON, INCLUDING "SERVICE ESP" AND "SERVICE 4WD". THIS HAS HAPPENED MULTIPLE TIMES OVER THE LIFE OF OWNING THE VEHICLE (ONLY 23 MONTHS AND ABOUT 18,000 MILES). I HAVE INCLUDED TWO SERVICE RECORDS (THE FIRST TIME AND MOST RECENT TIME IT WAS TAKEN TO THE DEALERSHIP), I DO NOT HAVE THE THIRD RECORD WITH ME AS THE VEHICLE IS IN FOR MAINTENANCE CURRENTLY AND THE OTHER INVOICE IS IN THE VEHICLE, HOWEVER YOU CAN SEE RECORD OF THE SECOND VISIT IN THE RECORD FROM 4/9/2019. I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF OTHER DRIVERS GIVEN MY HISTORY WITH MY VEHICLE AND HOPE TO GET THIS PERMANENTLY FIXED INSTEAD OF PUTTING A BAND AID ON IT AS THE DEALERSHIP HAS DONE. *DT*JB
THE VEHICAL (2017 JEEP COMPASS TRAILHAWK) AUTOMATICALLY SHUT DOWN AND INHALED THE PARKING BREAK WHILE THE CAR WAS IN MOTION ON A BUSY STREET WITHOUT ANY INDICATION OF AN ISSUE BY THE DASHBOARD. THE VEHICAL TOOK SEVERAL ATTEMPTS TO TURN BACK ON. ONCE IT WAS BACK ON, I WAS ABLE TO GET THE VEHICAL TO THE DEALERSHIP AND THEY INDICATED THAT THE OIL LEVEL WAS AT THE BOTTOM OF THE DIP STICK. THE VEHICAL WASN'T AT ITS REQUIRED OIL CHANGE YET AND NO INDICATION OF LOW OIL OR LOW OIL PRESSURE WAS INDICATED TO ME THROUGH ITS SAFETY SYSTEM.
CODE COMING UP, SOMETHING TO DO WITH ACCELERATOR AND FRONT SEAT BEAT SNAPPER STOPPED WORKING YEAR AGO, BEEN SNAPPING FROM DRIVER SIDE INTO PASSENGERS. IT WON'T TAKE SEATBELT IN. *TR
MY DAUGHTER PURCHASED A BRAND NEW 2017 JEEP COMPASS FROM PAPAS DODGE IN NEW BRITAIN, CT. THE STOP/START FEATURE ON THIS VEHICLE INTERMITTENTLY FAILS. WHEN THIS OCCURS THE VEHICLE IS IN MOTION AND THE ENGINE STALLS CAUSING LOSS OF STEERING AND BRAKES. THE DEALER APPARENTLY CAN NOT EMULATE THE PROBLEM BUT THEY DO NOT DRIVE IT ON A DAILY BASIS. MY DAUGHTER IS TERRIFIED TO DRIVE THIS CAR AND WAS ALMOST IN AN ACCIDENT AS A RESULT. ALSO, THIS VEHICLE HAS EXCESSIVE OIL CONSUMPTION. HAVE TO ADD 1 1/2 QUART BETWEEN OIL CHANGES.
THE ESS SYSTEM ACTIVATED WHEN I STOPPED FOR A RED LIGHT. WHEN THE LIGHT CHANGED AND I LET GO THE BREAK, THE ENGINE SPUTTERED AND THE EMERGENCY BREAK TURNED ITSELF ON, THE WHEEL BECAME VERY STIFF AND THE BREAKS BECAME VERY HARD TO PRESS, CAUSE ME TO ROLL FORWARD WHEN I TRIED STOPPING. THE ONLY WAY I COULD REGAIN FULL CONTROL WAS TO RESTART THE CAR WHILE I WAS IN THE MIDDLE OF AN INTERSECTION.
TL* THE CONTACT'S DAUGHTER OWNS A 2017 JEEP COMPASS. WHILE DRIVING 30 MPH, THE VEHICLE SEIZED IN THE MIDDLE OF THE ROAD. THE DRIVER WAS ABLE TO RESTART THE VEHICLE WITHIN FIVE MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CENTRAL JEEP CHRYSLER DODGE RAM OF RAYNHAM (LOCATED AT 191 US-44, RAYNHAM, MA 02767, (508) 823-0101) WHERE IT WAS DIAGNOSED THAT IT NEEDED A PASS AND OIL CHANGE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON SEPTEMBER 25, 2019. THE DRIVER STATED THAT A WARNING MESSAGE APPEARED, INDICATING TO RESTART THE VEHICLE; HOWEVER, THE VEHICLE WAS UNABLE TO TURN OFF. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND WAS UNABLE TO SHIFT INTO ANY GEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER, BUT WAS UNSUCCESSFUL. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
BRIDGESTONE FIREHAWK TIRE. THESE FACTORY TIRES ARE DEFECTIVE. THE TIRE BELTS IN ALL 4 OF MY TIRES HAVE SHIFTED CAUSING AN EXCESSIVE HUMMING NOISE. MY TIRE TREADS ARE CURRENTLY AT 5/32 AND ACCORDING TO TREAD IS NOWHERE NEAR REPLACING, HOWEVER DUE TO THE TIRE BELTS SHIFTING IN ALL 4 TIRES, I MUST REPLACE THEM IN ORDER TO AVOID A MORE SERIOUS ISSUE WITH MY VEHICLE.
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES DID NOT ENGAGE AND THE BRAKE-ON WARNING INDICATOR ILLUMINATED. ALSO, WHEN THE VEHICLE WAS IN PARK, IT ROLLED AWAY AND DID NOT STOP WITH THE EMERGENCY BRAKE BEING APPLIED. THE VEHICLE WAS TAKEN TO SUSANVILLE AUTO CENTER (530-257-5092, LOCATED AT 704-485 RICHMOND RD E, SUSANVILLE, CA 96130) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,500.
MY JEEP COMPAS WAS BUILT 8-2016 AND IS MAKING A EXTREMELY LOUD GRINDING NOISE. I TOOK MY VEHICLE TO GET LOOKED AT AND THEY ROTATED THE TIRES. THEY STATED THE TIRES ARE IN EXCELLENT CONDITION AND STATED THAT IT MAYBE THE AXEL OR INTERNALLY BECAUSE EXTERIOR VISUAL INSPECTION EVERYTHING WAS FINE. I CAME HOME AND PUT THE CAR IN PARK AND IT WAS STILL ROLLING AND I PUT THE EMERGENCY BRAKE ON AND THAT WAS MAKING A GRINDING NOISE ALSO. I NO LONGER FEEL SAFE DRIVING MY VEHICLE. I NEED MY VEHICLE TO BE ADDED TO RECALL T-26 AS I AM NOT GOING TO PAY FOR THESE REPAIRS UPFRONT. THE GRINDING NOISE JUST SEEMS TO BE GETTING LOUDER. I DO NOT WANT TO OPERATE THE VEHICLE AND LOOSE CONTROL WHILE DRIVING MY KIDS TO SCHOOL OR EVEN JUST DRIVING TO THE DEALERSHIP FOR REPAIRS.
THE VEHICLE WAS STOPPED AT A STOPLIGHT ON A CITY EXPRESSWAY AND WHEN THE LIGHT TURNED GREEN THE STOP/START SYSTEM FAILED TO RESTART THE ENGINE. IT ENGAGED THE PARKING BRAKE IN THE MIDDLE OF THE ROAD AND WOULD NOT ALLOW ME TO IMMEDIATELY RESTART THE CAR. AFTER SEVERAL ATTEMPTS TO RESTART THE CAR WITH TRAFFIC FLYING BY ME I WAS FINALLY ABLE TO RESTART THE CAR AND DISENGAGE THE PARKING BREAK. THIS HAS HAPPENED MULTIPLE TIMES AND MY DEALERSHIP SAYS THEY WILL NOT FIX IT BECAUSE THEY ARE WAITING TO RECEIVE A STOP START BATTERY FROM MOPAR. IT HAS BEEN ON BACKORDER FOR A MONTH AND THEY DONT HAVE A DATE WHEN IT WILL BE FIXED. THIS KEEPS HAPPENING AT LEAST ONCE A WEEK AND THEY DO NOTHING TO CORRECT THE PROBLEM. THE PROBLEM IS WITH THE START/STOP SYSTEM MADE TO CONSERVE GAS. THE SYSTEM SHOULD NOT LEAVE YOU STRANDED IN THE MIDDLE OF BUSY ROADS WHERE SOMEONE CAN SLAM INTO THE BACK OF YOU.
AFTER COMING TO COMPLETE STOP, CAR ENGINE SHUTS OFF DUE TO START/STOP SYSTEM. WHEN RELEASING BREAK CAR CANNOT START BACK UP, ALL LIGHTS TURN ON, EMERGENCY BREAK IS AUTOMATICALLY ENABLED AND STALLS. I HAVE TO PUT THE CAR IN PARK, TURN OFF (EVEN THOUGH ENGINE IS NOT RUNNING) AND TURN BACK ON AND REMOVE THE EMERGENCY BREAK BEFORE I CAN ACCELERATE. THIS HAS HAPPENED ON BUSY INTERSECTIONS AND IS A BIG SAFETY HAZARD. I HAVE TAKEN VEHICLE TO DEALERSHIP AND THEY STATED THE BATTERY WAS BAD. BATTERY WAS REPLACED BUT THE ISSUE IS NOW MORE FREQUENT.
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. ON SEVERAL OCCASIONS, WHILE DRIVING 50 MPH, THE VEHICLE SPUTTERED AND SHUT OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP RAM FIAT MANHATTAN (678 11TH AVE, NEW YORK, NY 10019, (212) 549-2208) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 52481054. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING 10 MPH, THE REAR DOORS OPENED AND A BURNING ODOR EMITTED FROM THE VENTS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MANHATTAN JEEP (629 W 54TH ST, NEW YORK, NY 10019, (877) 225-8709) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 48,000. THE VIN WAS INVALID.
MY 2017 JEEP COMPASS HAS ONLY 14,000 MILES ON IT. I MADE A TURN TODAY AND NOTICED THE LOW OIL INDICATOR CAME ON. I IMMEDIATELY TOLD MY HUSBAND AND HE CHECKED THE OIL AND IT WASN'T EVEN SHOWING UP ON THE DIP STICK. IT CAUSED MY ENGINE TO TURN OFF IN AN INTERSECTION AND I HAD TO HOPE THAT I COULD GET OUT OF THE INTERSECTION WITHOUT GETTING HIT. I MANAGED TO GET IT TURNED BACK ON AND THE EMERGENCY BRAKE WAS AUTOMATICALLY ENGAGED WHEN THE ENGINE TURNED OFF. I DISENGAGED THE EMERGENCY BRAKE AND STARTED MY ENGINE AND MADE IT HOME. WE DID ADD 3 QUARTS OF OIL. SO, I RESEARCHED THIS "PROBLEM" ONLINE AND FOUND MANY PEOPLE HAVING THE SAME PROBLEM WITH THIS ENGINE BURNING OIL LIKE CRAZY. I'M NOT SURE IF MY ENGINE IS DAMAGED OR NOT (DUE TO THE OIL BEING BASICALLY DRY). I AM PLANNING ON TAKING IT IN TO THE DEALERSHIP. WE ADDED OIL TO GET IT BACK TO THE NORMAL LEVEL, BUT TO ME WE JUST COVERED UP THE PROBLEM. A NEW MOTOR SHOULD NOT BURN THROUGH 4 1/2 QUARTS OF OIL IN 5,000 MILES. SOMETHING NEEDS TO BE DONE. I FEEL LIKE MY $30,0000.00 VEHICLE IS A LEMON.
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO BUD CLARY MOSES LAKE CHRYSLER DODGE JEEP RAM (LOCATED AT 12174 N FRONTAGE RD, MOSES LAKE, WA 98837, (509) 765-3461) WHERE IT WAS INITIALLY DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE CV AXLES NEEDED TO BE REPLACED. THE SECOND TIME THE DEALER DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE BALL JOINTS NEEDED TO BE REPLACED. THE PARTS WERE NOT AVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 29,000.
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE POWER STEERING, BRAKES, AND ALL ELECTRICAL AND MECHANICAL FUNCTIONS FAILED TO OPERATE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY FOUR ATTEMPTS. THE VEHICLE WAS TAKEN TO ATLANTIC DODGE CHRYSLER JEEP RAM (LOCATED AT 2330 US-1, ST, AUGUSTINE, FL 32086, (904) 797-4383) WHERE IT WAS DIAGNOSED THAT THERE MAY BE BAD FUEL IN THE VEHICLE. THE VEHICLE WAS REFUELED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR ANOTHER DIAGNOSTIC TEST. THE CONTACT WAS INFORMED THAT THE OIL WAS BELOW THE MINIMUM OIL LEVEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. *TT CONSUMER STATED THAT THE OIL BE CHECKED ONCE A WEEK BY THE DEALER. CONSUMER STATED THERE ARE NO WARNINGS OR WARNIGN LIGHTS TO INDICATE THE PROBLEM CLIENT IS CHECKING THE OIL CONSISTENTLY 1 QUART LOW FOR EVERY 2000 MILES.*JB
TWICE THE VEHICLE HAS STALLED AT A STOP SIGN. THE D ON THE GEAR SHIFT AND THE DASHBOARD FLASH AND IT SAYS PUT THE CAR IN PARK. THEN IT SAYS PRESS THE BRAKE AND PUSH START. AFTER THE CAR RESTARTS AND YOU BEGIN TO DRIVE IT FLASHES LOW OIL PRESSURE. THE THIRD TIME IT HAPPENED WE WERE DRIVING. THE LOW OIL PRESSURE FLASHED AND IT FELT KIND OF LIKE THE CAR WAS DRAGGING. WE HAD SLOWED TO MAKE A LEFT TURN AND THE CAR STALLED OUT. THE D ON THE GEAR SHIFTER AND THE DASHBOARD FLASHED AND IT SAID PUT THE CAR IN PARK AND THEN HOLD BRAKE AND PRESS START. THIS TIME WHEN I PRESSED THE START BUTTON IT SEEMED LIKE IT KEPT TRYING TO START THE CAR. I HAD TO PRESS THE BUTTON AGAIN TO MAKE IT STOP MAKING THAT SOUND.
I WAS ON HWY GOING SPEED LIMIT AND THE CAR IN FRONT STOPPED REALLY FAST AND I PUT ON MY BRAKES AND THE ENGINE GOT MORE POWER LIKE THE GAS PADDLE WAS STUCK I COULD NOT STOP I HAD TO GO DOWN THE SHOULDER ABOUT A MILE BEFORE THE TRUCK WOULD STOP AND I WAS PUSHING DOWN ON THE BRAKE THE WHOLE TIME
AROUND 8:50AM OCTOBER 4TH, 2018 MY WIFE AND BABY WERE AT A CITY STREET RED LIGHT STOPPED AND UPON ACCELERATING THE CAR COMPLETELY SHUT OFF AND THE STEERING-WHEEL LOCKED UP. AFTER ABOUT 5 MINUTES SHE WAS ABLE TO START IT UP AGAIN. WE LIVE IN THE CITY SO THIS COULD HAVE BEEN MUCH WORSE AT ANY DIFFERENT LIGHT AT ANY TIME OF DAY. I BROUGHT IT IN FIRST THING THE NEXT MORNING TO THE DEALERSHIP AND WAS TOLD THAT LOW OIL CAN CAUSE AIRPOCKETS IN THE ENGINE SHUTTING THE WHOLE VEHICLE OFF. THE JEEP TECH SAID "THIS HAS BEEN SEEN A LOT ON NEWER JEEPS IN THESE MULTI-AIR ENGINES. PEOPLE COME IN FOR THE SAME REASON AND HAVE NO INDICATION OF WHAT CAUSED IT. WHEN THEY FIRST CAME OUT WE HAD TO DIAGNOSE A LOT AND 99.9% OF THE TIME THAT IS THE CAUSE." MY CAR WAS AT ~11,200 MILES, AND MY OIL CHANGE STICKER SUGGESTED ~11,600 TO GET IT CHANGED AGAIN. I HAD NO OIL LIGHT, LET ALONE WASN'T EVEN CLOSE TO THE CERTIFIED TECH'S OIL CHANGE STICKER THAT IS PLACED ON THE CAR. THIS IS COMPLETELY UNSAFE AND NOT ACCEPTABLE. THE TECH SUGGESTED KEEPING A QUART OF OIL IN MY CAR AND CHECKING THE OIL EVERY 1-2K MILES (IN A BRAND NEW VEHICLE!). THE DEALERSHIP GM CALLED ME AND ASKED IF I WANTED TO TRADE IN MY VEHICLE FOR ITS WORTH TO GET ME IN SOMETHING ELSE SINCE I WASN'T SATISFIED, BASICALLY BRUSHING OFF THE MAJOR ISSUE AT HAND. I EXPLAINED I WANT THIS VEHICLE GONE AND REFUNDED COMPLETELY. HE MENTIONED I COULD TRY MY LUCK WITH THE FCA. I PUT IN A COMPLAINT THROUGH JEEP, AND A REP BY THE NAME OF STEVE STANDER CALLED 4 TIMES THROUGHOUT THE FOLLOWING WEEK AND LEFT NO VOICEMAIL. I LOOKED UP HIS # TO VERIFY HE WAS CALLING FROM CHRYSLER. STARTING FROM THE FIRST MISSED CALL I LEFT HIM A VOICEMAIL TELLING HIM THE BEST TIME WAS ANY TIME AFTER 12:30PM PST. THE NEXT 3 ATTEMPTS HE MADE WERE STILL IN THE EARLY MORNING, IGNORING MY VM'S.
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL CLICKING SOUND UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE DRIVESHAFT DETACHED FROM THE VEHICLE AND A CRASH OCCURRED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP. THE CONTACT STATED THAT A DIAGNOSTIC TEST WOULD NOT BE PERFORMED FOR ANOTHER 24-48 HOURS. THE VEHICLE WAS NOT REPAIRED. MANHATTAN JEEP SERVICE CENTER (LOCATED AT 629 W 54TH ST, NEW YORK, NY 10019, (877) 225-8709) WAS CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V301000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,082.
I AM STILL IN SHOCK AND STILL QUITE SHAKEN UP ON THE MORNING OF TUES., 9/25/2018, WHEN AS USUAL GOT OUT OF MY HOME INTO MY JEEP TO GO TO WORK A FEW MINUTES BEFORE 6 AM. I CAREFULLY AT THE ENTRANCE AND EXIT OF MY COMMUNITY, I WAIT FOR ONGOING TRAFFIC TO BE FAR ENOUGH FOR ME TO DRIVE TOWARDS THE BLVD. AS MY JEEP STARTED TOWARDS PART OF THE BOULEVARD ALL OF SUDDEN, THE ENGINE STOPPED AS I DID NOT PRESS THE BYPASS BUTTON SO THE JEEP WENT INTO SLEEP MODE, WHEN I PRESSED THE BUTTON, IT READ," PUT VEHICLE ON PARKING MODE TO RESTART". MY HEART ALMOST CAME OUT OF MY MOUTH BECAUSE IF THERE WAS TRAFFIC ON MY LEFT I DEFINITELY WOULD HAVE BEEN KILLED BY THE ONCOMING TRAFFIC THAT WAS HEADING TOWARDS ME FROM THE LEFT, I PLACED THE JEEP IN PARK, I THEN PLACED IT ON DRIVE AND HEADED TO THE DIVIDER OF THE INTERSECTION. IN TEARS, I TURNED BACK HOME AND LEFT THE JEEP IN THE DRIVEWAY. I CALLED GREENWAY IMMEDIATELY TO REPORT THE INCIDENT. I HAVE A COPY OF MY CONVERSATION WITH THE GREENWAY DODGE, CHYRSLER, JEEP AND RAM SERVICE OPERATOR ON TUESDAY, SEPTEMBER 25, 2018,. A SERVICE APPT WAS SET FOR 9/29/18,AT GREENWAY. MY HUSBAND AND I WERE TOLD BY SERVICE TECH THAT THERE WAS NO BYPASS INTERCEPTION TO REMOVE THE FEATURE FROM THE JEEP SHUTTING DOWN THE ENGINEWHILE IN A DRIVE MODE. I DO NOT FEEL SAFE DRIVING THIS JEEP & THAT I WOULD NOT GO THROUGH WHAT I WENT THROUGH ON THAT MORNING. I AM ALIVE TO TELL EVERYONE OF WHAT HAPPENED TO ME AND NOT GOT KILLED DUE TO THE SPECIAL FEATURE THIS JEEP HAS TO CONSERVE GAS. THE ENGINE JUST SHUTS DOWN WHILE IN A DRIVE MODE. WE WERE TOLD THAT THERE WAS NO BYPASS INTERCEPTION TO REMOVE THE FEATURE FROM THE VEHICLE GOING INTO A PAUSE MODE WHEN WAITING FOR THE LIGHT TO CHANGE, OR WHEN THERE IS TRAFFIC JEEP COMPLETELY STALES WHEN IN DRIVE MODE. I AM THE OWNER OF THE VEHICLE AND WISH TO SURRENDER MY JEEP BECAUSE I NO LONGER FEEL SAFE DRIVING IT.
THE BRAKES ON THE COMPASS ARE VERY SENSITIVE. WHILE DRIVING OR FROM A COLD START, APPLYING THE BRAKES AT SLOW SPEEDS WILL CAUSE THE VEHICLE TO LURCH TO AN ALMOST EMERGENCY STOP. I OWN 4 VEHICLES AND NONE OF THE OTHER CARS HAVE BRAKES AS TOUCHY AS THESE. MY FAMILY REFUSES TO DRIVE THE COMPASS BECAUSE OF THE BRAKE ISSUE. THE DEALER TELLS ME THERE IS NO RECALL OR TSB ON THIS ISSUE.
THE LIGHTS ON MY INSTRUMENT CLUSTER PANEL ARE NOT ADJUSTABLE WITH THE LIGHT ADJUSTMENT WHEEL. WHEN DRIVING AT NIGHT THE INSTRUMENT CLUSTER IS BRIGHT MAKING IT DIFFICULT TO SEE OUT. (I JUST PURCHASED THE VEHICLE). *TT *TR
STOP SYSTEM THAT STOPS THE CAR AT RED LIGHTS FOR FUEL ECONOM. MY CAR WOULD ALL OF THE SUDDEN ACCELERATE WITHOUT MY PUTTING FOOT ON GAS PEDDLE. TOOK TO DEALER. HE SAID THERE WAS A KNOWN ISSUE WITH IT, AND WIPED THE MEMORY AND DID AN UPDATE . MY CONCERN IS THAT WHEN IT DID THIS I ALMOST GOT INTO AN ACCIDENT WITH ANOTHER CAR IN FRONT OF ME. IT ACCELERATED SO FAST I ALMOST LOST CONTROL TOO. WHEN THEY TEST DROVE IT THEY COULDN'T FIND ANYTHING WRONG. BUT WHEN THEY HOOKED IT UP TO FIND ANY ERROR CODES THEY FOUND 2. THAT'S WHEN THEY DISCOVERED THE PROBLEM. MY BIGGEST CONCERN IS THAT THEY SAID IT WAS A KNIWN ISSUE YET NO RECALL TO BRING MY CAR IN FOR THE UPDATED FIX. HADVI NOT BEEN TRAINED FOR SITUATIONS LIKE THIS I OR SOMEONE ELSE COULD HAVE GOTTEN KILLED.THE VEHICLE WAS IN MOTION GOING DOWN HILL I WAS RIDING THE BRAKE BECAUSE OF THE HILL. WHEN I HAD LET UP OFF THE BRAKE SLIGHTLY THAT'S WHEN IT ACCELERATED SO FAST I ALMOST LOST CONTROL.
TL* THE CONTACT OWNED A 2017 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 65 MPH, THE COMPUTER SYSTEM SHUT OFF WHILE THE VEHICLE WAS STILL RUNNING. THE COMPUTER SYSTEM REBOOTED AND A "STOP THE VEHICLE" WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT VARIOUS OTHER UNKNOWN WARNING INDICATORS ALSO ILLUMINATED. THE CONTACT STOPPED THE VEHICLE AND ALMOST IMMEDIATELY OBSERVED SMOKE OUTSIDE THE VEHICLE FOLLOWED BY FLAMES FROM THE DRIVER'S SIDE OF THE WINDSHIELD. THE CONTACT USED AN INSTRUMENT TO BREAK THE DRIVER'S SIDE DOOR AND ESCAPED FROM THE BURNING VEHICLE. WITHIN TWO MINUTES, THE ENTIRE VEHICLE BECAME ENGULFED IN FLAMES. FIRE AND POLICE REPORTS WERE FILED. THE CONTACT SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT CALLED AN UNKNOWN DEALER WHO DID NOT WANT TO BE INVOLVED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE MATTER WAS REFERRED TO THEIR LEGAL TEAM AND THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. *BF *TR *BF OWNER STATES THAT DURING THE EVENT, LOST BRAKING BUT WAS ABLE TO USE THE SHIFTER (ELECTRONIC, POLYSTABLE) TO DOWNSHIFT THE CAR TO SLOW DOWN. OWNER STATES THAT "COMPUTER" REBOOTED, AS IT HAD DONE BEFORE. MOST LIKELY REFERENCING THE VEHICLE'S INFOTAINMENT SYSTEM. OWNER STATES THAT HE USED A GLASS PUNCH TO BREAK THE DRIVERS SIDE WINDOW AND EXIT THE VEHICLE. 12,000 MILES ACCORDING TO THE OWNER. UPDATED 10/30/18 *JB
ENGINE OIL AND STALLING. I WENT FOR MY 2ND OIL CHANGE 8/27/2018. THE SERVICE TECH AND A MECHANIC LISTENED WHEN I SAID THE OIL WAS BASICALLY GONE AND MY HUSBAND HAD TO ADD 2 QUARTS. I EVEN CHECKED ALL THE SYSTEM WARNINGS AND THERE IS NONE FOR LOW OIL. WHEN PULLING OUT INTO AN INTERSECTION THE CAR TOTALLY SHUT OFF AT 4 DIFFERENT TIMES. SO THE MECHANIC SAID YES THOSE 2.4 ENGINES BURN 1 QUART EACH 1000 MILES AND WHEN THE OIL IS LOW THE ENGINE WILL JUST STOP. I ASKED ABOUT WHY THERE ARE NO WARNING LIGHTS, THE MECHANIC AGAIN SAID YES THERE IS NOT ONE. HAVING A CAR JUST SHUT OFF IS SO DANGEROUS. IT COULD HAVE BEEN A TERRIBLE ACCIDENT IF ANOTHER CAR WAS COMING ANY OF THOSE 4 SHUT OFFS. ALSO MY CAR JERKS WHEN SHIFTING GEARS. THE SERVICE TECH COMMENTED I NEEDED A COMPUTER UPGRADE. WHILE THERE FOR THE OIL CHANGE SUPPOSEDLY THE UPGRADE WAS DONE. IT JUST JERK AGAIN THE OTHER DAY WHEN THE TRANSMISSION WAS SHIFTING. THIS CAR IS JUST A YEAR OLD - ALL OF THESE ISSUES ARE TERRIBLE AND DANGEROUS.
TAKATA RECALL, BOUGHT THE CAR IN APRIL 2018 AND AFTER 2 MONTHS I STARTED EXPERIENCING A STRANGE KICK COMING FROM THE ENGINE WHILE DRIVING, I TOOK IT NUMEROUS TIMES TO THE JEEP DEALERSHIP AND COULD NEVER FIND THE PROBLEM UNTIL 7 MONTHS LATER WHEN IT STATTED TO DO IT KORE OFTEN. AFTER SOME RESEARCH AND TALKING TO OTHER JEEP OWNERS WITH THE SAME CAR I FOUND OUT IT WAS A MANUFACTURER DEFECT. UNFORTUNATELY, BY THE TIME THE DEALERSHIP REALIZED IT WAS A DEFECT, MY WARRANTY HAD EXPIRED. 2 DAYS AGO, MY CAR COMPLETELY WENT OUT AND DIDN'T TURN ON, I HAD TO TOW IT TO THE DEALERSHIP AND NOW I AM BEING CHARGED OVER TWO-THOUSAND DOLLARS TO GET AN ELECTRICAL PROBLEM FIXED. ON TOO OF MAKING MY MONTHLY PAYMENTS, I HAVE TO PAY OUT OF POCKET FOR A LEMON VEHICLE I PURCHASED.
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AND SEVERAL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SOUTH OAK JEEP, DODGE, CHRYSLER, AND RAM (4550 W LINCOLN HWY, MATTESON, IL 60443, 708-747-7950) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE UPDATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
PURCHASED DEC 2017. ALMOST IMMEDIATELY BEGAN EXPERIENCING A PROBLEM WHENEVER THE SPEEDOMETER DROPPED TO 31 MPH, THERE WAS AN AGGRESSIVE DOWNSHIFT THAT FELT AS IF I WAS BEING REAR ENDED. PROBLEM FREQUENT YET INTERMITTENT. OFTEN RADIO WOULD NOT TURN ON OR OFF WHEN THE ENGINE WAS ON OR OFF. FEAR OF BATTERY DRAINING WAS OFTEN. LOSS OF VOLUME CONTROL WHEN VEHICLE WAS PARKED.. EACH MONTH, RANDOM ERRORS WOULD FLASH. BY JULY 3, IT HAD BECOME SO FREQUENT WITHSHIFTING PROBLEMS AND PROBLEMS WITH LIGHTING, WINDOWS, SUNROOF, IT WAS TAKEN TO COLLIERVILLE CDJR FOR SERVICE. THAT DAY ALL THE CODES STARTED FLASHING ACROSS DASH WHILE VEHICLE WAS IN MOTION ON HIGHWAY. THERE WERE 4 PAGES OF DIAGNOSTIC ERROR CODES. TECH ERIK JETER SAID A TCM FLASH UPDATE WAS AVAILABLE FOR TRANSMISSION SHIFT QUALITY. MUST UPDATE PCM AND TCM ALSO. THERE WERE MULTIPLE DTCS FOR ALL TURN SIGNALS AND LAMPS. DETERMINED CAUSE TO BE FAULTY BODY CONTROL MODULE AND INTERNAL FAILURE. THIS WAS ALLEGEDLY REPLACED, DESPITE BEING ORIGINALLY TOLD OF A RECALL AND BACKORDER OF PARTS THAT COULD LAST 6 MONTHS. CAR OUT OF SERVICE FOR 10 DAYS. PROBLEMS BEGAN AGAIN WITHIN A WEEK OF VEHICLES RETURN. IT WAS TAKEN TO LANDERS CDJR FOR SERVICE ON AUGUST 9, 2018. I HAVE NOT HEARD BACK FROM DEALER. THEN THE BACKUP CAMERAS BEGAN FREEZING AND WOULD STAY WHILE CAR IN MOTION. WINDOWS STOPPED WORKING. ON SEPTEMBER 1, 2018 MY VEHICLE WAS FOUND TO BE SITTING BEHIND THE SERVICE DEPARTMENT ALONG SIDE MORE THAN A DOZEN OTHER NEW JEEP COMPASS VEHICLES WITH STOP SALE/DO NOT SELL WRITTEN ACROSS WINDOWS. IT HAS BEEN A TOTAL OF 35 DAYS OUT OF SERVICE. THIS VEHICLE NEEDS TO BE DECLARED A LEMON SO I CAN REPLACE IT WITH A WORKING CAR.
TL* THE CONTACT'S DAUGHTER WAS DRIVING A 2017 JEEP COMPASS. WHILE DRIVING 10 MPH, THE VEHICLE JERKED, LUNGED, AND LOST POWER. ALSO, THE VEHICLE ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. FURTHERMORE, THE OVERHEAT WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY THIRTY SECONDS AND THEN TURNED OFF. THE VEHICLE WAS TAKEN TO MANHATTAN JEEP (629 W 54TH ST, NEW YORK, NY 10019, (877) 225-8709) TO BE DIAGNOSED, BUT THE FAILURES COULD NOT BE DUPLICATED. THE FAILURES RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TEST, WHICH FAILED TO DUPLICATE THE FAILURE AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
TAKATA RECALL: BURNING PLASTIC SMELL WHILE IN MOTION. FOUND BURN HOLE IN THE PASSENGER SIDE LEATHER SEAT.
SIRIUS TRAVEL LINK/UCONNECT SYSTEM INSTALLED IN FCA'S 8.4" NAV INFORTAINMENT SCREEN COMES WITH A 5 YEAR TRIAL OF SIRIUS TRAVEL LINK WHICH ACCESS THE NATIONAL WEATHER SERVICE ALERT SYSTEM, AND AS A RESULT THE DRIVER IS BOMBARDED WITH NUMEROUS WEATHER ALERTS FOR THE REGION - THEY ARE VERY DISTRACTING POP-UP WINDOWS WHICH MUST BE MANUALLY DISMISSED, REQUIRING DRIVER TO LOOK AWAY FROM THE ROAD AND TAKE A HAND OFF THE WHEEL TO "X" OUT OF EACH ONE ON THE TOUCH SCREEN. THESE ALERTS POP UP MANY TIMES DURING A SINGLE SHORT TRIP DEPENDING ON THE WEATHER, SOMETIMES AS MANY AS 15 IN A SHORT 10 MINUTE DRIVE, AND INCLUDES COUNTIES OVER A HUNDRED MILES AWAY. THERE IS NO WAY TO DISABLE THEM IN THE RADIO. IT IS IMPOSSIBLE TO GET RID OF THE SERVICE - WE TRIED CANCELLING OUR SIRIUS SUBSCRIPTION ENTIRELY BUT THE WEATHER ALERTS HAVE CONTINUED. WE HAVE EXPERIENCED A NUMBER OF INSTANCES WHERE THE RADIO HAS CAUSED US TO NOT SEE THINGS WHILE DRIVING BECAUSE WE WERE LOOKING AT THE SCREEN TO TURN OFF THE ALERTS. THESE ALERTS ARE NUMEROUS, FREQUENT, AND HORRIBLY ANNOYING, AND VERY DISTRACTING. THERE HAS TO BE A WAY FOR THE USER TO DISABLE THESE NOTIFICATIONS.
ENGINE USES OIL. HAVE TO ADD OIL SEVERAL TIMES BEFORE NEXT OIL CHANGE IS DUE.
SIRIUS/XM GUARDIAN WEATHER ALERTS ON RADIO FOR AREAS THAT ARE NOT IN YOUR LOCAL AREA ARE A CONSTANT DISTRACTION AND CANNOT BE DISABLED. ALERTS OCCURS FOR WEATHER THAT IS 100S OF MILES AWAY FROM HOME LOCATION. ALERTS DO NOT GO AWAY BY THEMSELVES, THEY HAVE TO BE MANUALLY CANCELLED ON THE RADIO DISPLAY.
I REPLACED MY LOWER FRONT PUMPER BECAUSE IT STARTED LOOKING LIKE SOMETHING WAS BURNING THE PUMPER. AFTER REPLACING PUMPER IT HAPPEN AGAIN, I TOOK IT TO THE DEALER THEY TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME. MY CAR SETS IN MY DRIVE WAY MOST OF THE TIME IM RETIERD I DONT DRIVE MY CAR MUCH. I BELIEVE THERE'S A DEFECT IN THE MATERIAL HOPE THERES SOMETHING THAT BE DONE. THANK YOU!
AS MANY OTHER OWNERS OF VEHICLES WITH THE UCONNECT INFOTAINMENT SYSTEM WILL ATTEST, THE PARTNERSHIP WITH SIRIUSXM AND WEATHER ALERTS HAS BECOME AN ACTUAL ISSUE. SAD THAT IS THE CASE SINCE A SIMPLE FIX COULD BE PRESENTED BUT HERE WE ARE AS CUSTOMERS WITH AN UNSAFE AND SOMETIMES NEVER ENDING SUPPLY OF FULL SCREEN POPUPS OF WEATHER ALERTS ON OUR INFOTAINMENT SYSTEM. FCA, UCONNECT, AND SIRIUSXM ALL SEEM UNWILLING TO PROVIDE A SOLUTION TO THE NWS' GEOGRAPHIC WEATHER ALERTS. THESE ALERTS CAN AND HAVE HAPPENED AT A STEADY INTERVAL OF EVERY 30 SECONDS AND THEY NEVER LEAVE THE SCREEN UNLESS YOU CLOSE IT. NO MATTER WHAT YOU ARE DOING, TO INCLUDE GETTING NAVIGATED TO A POI, THE POPUPS OVERRIDE EVERYTHING. A SIMPLE FIX FROM CONNECT AND FCA WOULD BE TO PROVIDE A SETTING TO DISABLE ALERTS; ANOTHER OPTION WOULD BE TO HAVE THE ALERT "TIME OUT" AFTER 20 SECONDS. I AM AWARE THE ALERTS COME FROM NWS SO NO FIX TO THE CRAZY GEOGRAPHIC ALERTS TO THINGS 200 MILES AWAY. PLEASE PRESS FCA AND UCONNECT TO PROVIDE A SOLUTION TO THIS ISSUE THAT MANY MANY OWNERS ARE HAVING SIGNIFICANT COMPLAINTS ABOUT.
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING BETWEEN 25-30 MPH, THE EMERGENCY BRAKE INDICATOR ILLUMINATED. THE CONTACT STATED THAT ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND SHE WAS INSTRUCTED TO PARK AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO SANSONE CHRYSLER JEEP DODGE (90-100 US-1, AVENEL, NJ 07001), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT PROVIDED.
THE VEHICLE HAS BEEN IN MOTION EVERY OCCURRENCE AND HAPPENED ON A HIGHWAY. THE JEEP HAS SHUT OFF WHILE I WAS DRIVING. I HAD THE AUTOMATIC OFF TURNED OFF AND WHEN I STOPPED AT A STOP LIGHT THE JEEP POWERED DOWN, DASH AND LIGHTS WENT CRAZY, AND MY JEEP WOULD NOT START BACK UP. IT TOOK OVER 5 MINUTES TO GET THE JEEP TO COME BACK ON. THERE IS ALSO A POPPING NOISE AND A VERY HARD SHIFT AT TIMES. WHEN THIS HARD SHIFT OCCURS IT PULLS MY JEEP TO THE RIGHT, I HAVE HAD IT IN THE SHOP SEVERAL TIMES THIS YEAR AND THEY CANNOT FIGURE OUT THE PROBLEM. THEY THOUGHT CHANGING MY SHOCKS WOULD HELP BUT IT HAS NOT. THERE IS STILL A POPPING SOUND WHEN I HIT A CERTAIN SPEED AND THEN IT IS STILL SHIFTING EXTREMELY HARD RANDOMLY AND JERKS THE WHOLE JEEP WHEN IT HAPPENS. IT HAS ALMOST CAUSED ME TO WRECK A COUPLE TIMES ESPECIALLY WHEN I AM IN A RIGHT HANDED CURVE AND THIS OCCURS; IT CAUSED ME TO GO OFF ROAD WHEN I TOOK A RIGHT HANDED CURVE AND IT OCCURRED. THIS HAS BEEN HAPPENING SINCE APRIL 2018, AND I HAVE HAD IT IN THE SHOP SEVERAL TIMES. THIS HAS BEEN AN ONGOING THING NOW I DO NOT HAVE THE FILES WITH ME TODAY AT WORK, BUT I DO HAVE THEM AT HOME. I CAN UPLOAD THE DOCUMENTATION AT A LATER DATE. UNSURE OF EXACT DATE.
SAFETY HAZARD POOR VISIBILTY HEADLIGHTS- HALOGEN BULBS H11LL. POOR VISIABLILTY LOW LUMENS TERRIBLE ROAD LIGHT DISTANCE. DEALER CHECKED STATED LIGHTS WERE FINE.
THE UCONNECT 8.4 RADIO/HEAD UNIT WILL DISPLAY WEATHER ALERT POPUPS WHILE DRIVING, RESULTING IN DISTRACTION DUE TO BOTH THE AUDIO AND VISUAL ALERT AND REQUIRING PHYSICAL INTERACTION WITH THE TOUCH SCREEN DEVICE. THERE IS NO WAY TO DISABLE THE ALERTS, EVEN AFTER UNSUBSCRIBING FROM THE "FEATURE." JUST AS SCROLLING AND SETTINGS MENUS ARE DISABLED WHILE IN MOTION FOR SAFETY, THERE SHOULD BE NO POPUPS AND REQUIRED INTERACTION WHILE IN MOTION. ATTACHED PHOTO IS FROM LAST SUMMER, BUT ISSUE IS ONGOING ANYTIME ANY NATIONAL WEATHER SERVICE ALERT IS ACTIVE WITHIN A ~400 MILE RADIUS.
MY NEW CAR COMES WITH A FREE TRIAL PERIOD OF SIRIUSXM TRAVEL LINK. PART OF THIS FEATURE IS TRAVEL ALERTS WHICH APPEAR ON THE CENTER CONSOLE TOUCH SCREEN. THERE IS NO METHOD FOR DISABLING THESE ALERTS, AND DEPENDING UPON WHERE YOU ARE, YOU CAN RECEIVE MULTIPLE ALERTS PER HOUR. THESE CAN SOMETIMES BE FOR WEATHER OVER 200 MILES AWAY FROM YOUR CURRENT POSITION. THE ONLY WAY TO CLEAR THE MESSAGE IS TO PHYSICALLY REACH OVER AND TOUCH THE SCREEN. THIS FEATURE NEEDS TO HAVE A SETTING TO DISABLE. ON A RECENT TRIP DRIVING IN THE SNOW NEAR MULTIPLE WEATHER PATTERNS, I WAS REACHING FOR THE SCREEN EVERY 5 MINUTES BECAUSE IT BLOCKS THE MAP WHICH I NEEDED TO FOLLOW. IT'S LIKE MY CAR IS FORCING ME TO BE A DISTRACTED DRIVER. HOW CAN THIS POSSIBLY BE CONSIDERED A 'SAFETY FEATURE' BY SIRIUS XM?
FRONT END CROSSMEMBER OR ALSO CALLED SUBFRAME HAS ROTTED AND RUSTED CLEAR THROUGH AT JUST OVER 10 YEARS OLD I WAS INFORMED BY CAR MECHANIC. JEEP ACKNOWLEDGED THE ISSUE WITH THE BAD SUBFRAMES AND PUT AN EXTENDED WARRANTY ON IT. THAT ONLY LASTED 10 YEARS. SO CAR IS NOW UNSAFE FOR THE ROAD AND REPAIRS ARE MORE THEN CARS WORTH. HAVE READ 1,000S OF OTHER COMPLAINTS ONLINE FOR SAME ISSUE WITH 2007 AND 2008 COMPASSES.
UCONNECT DISPLAY HAS FROZEN ON MULTIPLE OCCASIONS FOR EXTENDED PERIOD OF TIME. TURNING CAR OFF THEN BACK ON ONLY RESOLVED THE SITUATION HALF OF THE TIME, HARD RESTARTS REQUIRED THE OTHER TIMES.
UCONNECT DISPLAY HAS FROZEN ON MULTIPLE OCCASIONS FOR EXTENDED PERIOD OF TIME. TURNING CAR OFF THEN BACK ON ONLY RESOLVED THE SITUATION HALF OF THE TIME, HARD RESTARTS REQUIRED THE OTHER TIMES.
DRIVER SIDE IMPACT. SIDE AIRBAGS DID NOT DEPLOY.
02/05/2018......BOUGHT THE VEHICLE NOVEMBER 2017. TWICE ALREADY WHILE DRIVING ON THE HIGHWAY THROUGH RUSH HOUR TRAFFIC THE DASH DISPLAY STARTED FLASHING ERRATICALLY AND THE CAR LOST ALL POWER, A TOTAL SHUT DOWN. NO RADIO, NO DASH, NO BRAKES, NO STEERING. LUCKILY TRAFFIC WAS MOVING EACH TIME. AFTER APPROXIMATELY A CITY BLOCK THE CAR RESTARTS. DEALER TESTED THE CAR AND COULD NOT REPLICATE THE PROBLEM AFTER DRIVING IT 20 MILES WITH A COMPUTER CONNECTED. I FEEL THIS CAN BE LIFE THREATENING AND SHOULD BE INVESTIGATED BEFORE THE INEVITABLE HAPPENS. I HAVE 2 SMALL CHILDREN AND MY WIFE WITH ME MOST OF THE TIME. THEY RECOMMEND DRIVING IT TO SEE IF IT HAPPENS AGAIN. I'M NO LONGER COMFORTABLE DRIVING THIS VEHICLE.
Data synced from NHTSA on May 4, 2026