NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2018 Jeep Compass. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
DIMMER FOR DASH LIGHTS / GAUGES DOES NOTHING. ALL INTERIOR GAUGES, CONTROLS, DIALS, ETC. STUCK ON FULL BRIGHTNESS. VERY DANGEROUS - MAKES IT HARD TO OPERATE VEHICLE AT NIGHT WITH GLARING GAUGES.
MY FUEL EFFICIENCY (MPG) IS VERY POOR MY VEHICLE, I HAVE 9.4 MPG POWER LOSS AND THE MPG'S SHOWN IN THE OFFICIAL MANUFACTURING WEB PAGE IS EPA EST. MPG 22 CITY/30 HWY. HTTPS://WWW.JEEP.COM/JEEP-CAPABILITIES/FUEL-EFFICIENCY.HTML ADDITIONALLY I AM EXPERIENCING LOSS OF POWER DURING THE START OF THE DRIVE OR WHEN STARTING AGAIN THE VEHICLE'S PROGRESS AFTER STOPPING AT A TRAFFIC LIGHT OR AT THE TIME OF REVAMPING A VEHICLE, I HAVE ALSO EXPERIENCED SHAKING AS IF THE ENGINE OF THE VEHICLE WERE GOING TO TURN OFF, WITHOUT GOING THROUGH AND THE "CHECK ENGINE" INDICATOR DOES NOT ACTIVATE.
INSTRUMENT CLUSTER IS VERY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO SEE THE ROADWAY. INSTRUMENT CLUSTER DOES NOT DIM WHEN ATTEMPTING TO ADJUST BRIGHTNESS. INSTRUMENT CLUSTER DOES NOT ADJUST TO COMPENSATE FROM DAYLIGHT TO DARKNESS. REAR VIEW CAMERA IS EXTREMELY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO RECOGNIZE PROBABLE HAZARDS IN ROADWAY. DUE TO THIS BRIGHTNESS, THE EYES TAKE TIME TO READJUST TO THE DARK ENVIRONMENT WHEN VEHICLE IS PUT BACK IN DRIVE. THESE ISSUES OCCUR WHEN THE VEHICLE IS IN MOTION AND STATIONARY.
IN VIOLATION OF FMVSS SECTION S 5.3.2.2 (B) THE VEHICLE'S INTERIOR DASHBOARD LIGHTS ARE NOT CAPABLE OF BEING DIMMED. THEY REMAIN AT BRIGHTEST LEVEL REGARDLESS OF ANY PARKING OR HEADLIGHT SETTINGS, AND CANNOT BE DIMMED OR TURNED OFF. THIS CREATES A DANGEROUS CONDITION DURING NIGHT TIME VEHICLE OPERATION. DEALER HAS NOT BEEN ABLE TO CORRECT THIS EVEN AFTER TWO VISITS, AND HAS MADE NO PROGRESS IN RESOLVING THIS ISSUE SINCE VEHICLE PURCHASED ONE MONTH AGO.
THE INSTRUMENT LIGHT SENSOR MALFUNCTIONS AND KEEPS ALL THE INTERIOR LIGHTS (EXCEPT DOME LIGHTS) IN FULL BRIGHTNESS ALL THE TIME WHICH MAKES IT VERY DANGEROUS DRIVING AT NIGHT.
MULTIPLE ISSUES WITH CAR DISPLAY, AND DIMMER CAPABILITIES. NAVIGATION SCREEN AND BACKUP CAMERA BLINDINGLY BRIGHT WHEN DARK OUT, CREATING SAFETY HAZARD. HAD INSTRUMENT PANEL CLUSTER SOFTWARE UPDATE RECALL WORK COMPLETED BUT ISSUE NOT RESOLVED WITH RECALL WORK. PROBLEM PERSISTS WHEN VEHICLE IS IN MOTION AND STATIONARY. *TT
THE INTERIOR INSTRUMENT PANEL AND CONSOLE LIGHTING WILL NOT DIM AT NIGHT. THIS LEADS TO A BLINDING SITUATION. THE DIMMER SWITCH FUNCTIONS ONLY INTERMITTENTLY BUT THE IP LIGHTS WILL GO FULL BRIGHT AFTER A SHORT WHILE AFTER A VEHICLE RESTART. THIS OCCURS WHETHER OR NOT THE CAR IS MOVING OR PARKED. HEADLIGHTS ARE SWITCHED ON. THE LIGHTS BEHAVE THIS WAY DAY OR NIGHT. I NOTICED THE PROBLEM AFTER TAKING DELIVERY ON 9-27-2017
THE DIMMER SWITCH FOR DASHBOARD AND SCREEN LIGHTS DO NOT DIM. AT NIGHT THE LIGHT IS SO BRIGHT THAT IT CREATES A GLARE.
JEEP WILL NOT ALLOW DIMMING OF THE INSTRUMENT PANEL OR NAV SCREEN AT NIGHT DUE TO A LIGHT SENSOR IN THE INSTRUMENT PANEL. SHOWN IN THE FOLLOWING VIDEO HTTPS://WWW.YOUTUBE.COM/WATCH?V=6AJAAEMP7W8&LIST=PLXMX4ZWLIO2WJZSQ8SYUPAESC_R8G-QTO
INSTRUMENT PANEL DIMMER DOES NOT WORK CAUSING EXTREME BRIGHTNESS AT NIGHT. NAVIGATION PANEL DOES NOT SWITCH TO NIGHTTIME MODE CAUSING IT TO BE A SAFETY HAZARD IF USING WHILE DARK OUT. BACKUP CAMERA IS BLINDING AT NIGHT, CREATING SAFETY HAZARD. THIS OCCURS WHILE STATIONARY, WHILE MOVING, DURING ALL TYPES OF DRIVING WHEN DARK OUT. THIS HAS BEEN AN ON-GOING ISSUE FROM THE DAY I BOUGHT THE CAR WITH NO RESOLUTION FROM THE DEALER.
I HAD MY VEHICLE DIAGNOSED DUE TO INTERIOR LIGHTS DO NOT DIM AT NIGHT LEAVING THE JEEP VERY BRIGHT AND DANGEROUS. I HAVE CALLED JEEP AND THEY REFUSE TO FIX THE ISSUE OR GIVE ME A SOLUTION ON WHAT TO DO! THEY STILL REFUSE AT OF TODAY 9/26/17.
INSTRUMENT PANEL AND INFOTAINMENT SCREEN DIMMER CONTROL DOES NOT WORK. THE LIGHT FROM THESE SCREENS IS TOO BRIGHT AT NIGHT. IT IS UNSAFE TO DRIVE THE VEHICLE AT NIGHT BECAUSE THE GLARE FROM THE SCREENS MAKES IT DIFFICULT TO SEE FORWARD.
SPEEDOMETER LIGHT AND THE CENTER DASH (GPS, RADIO, UCONNECT) SCREEN ILLUMINATION CAN NOT BE DIMMED AT NIGHT USING THE ROTARY KNOB (WHEEL) LOCATED ON THE LEFT SIDE OF THE DASH. THE ILLUMINATON COMING FROM THESE SCREENS IS INCREDIBLY BRIGHT, ESPECIALLY WHEN TRAVELING ON RURAL ROADS WHERE DEER, FERREL HOGS AND OTHER WILD ANIMALS RUN INTO THE ROADWAY. I CAN NOT SEE THESE OBSTACLES AND BELIEVE THIS IS A SEVERE SAFETY HAZARD FOR ANY DRIVER WHO TRAVELS ON NON-ILLUMINATED ROADS. THE LIGHT FROM MY SPEEDOMETER CAN NOT BE DIALED DOWN WHEN THE VEHICLE IS SITTING IDLE, OR IN DRIVE AND WHEN PARKED OR IN MOTION. IT HAS NEVER WORKED PROPERLY AND THE DEALERSHIP IS NOT ABLE TO DETERMINE WHAT THE PROBLEM IS. THEY ARE CLUELESS AND SINCE THE DEALERSHIP OPEN AFTER 5 PM TO OBSERVE THIS PROBLEM DURING HOURS OF DARKNESS. NUMEROUS OTHER JEEP COMPASS OWNERS 2017 AND 2018 MODEL YEARS, HAVE COMPLAINED OF THIS SAME PROBLEM. DEER ARE THE SAME COLOR AND CONTRAST OF GRAY ASPHALT AND THEY ARE NEARLY IMPOSSIBLE TO SEE AT NIGHT, DUE TO THE OVERWHELMING ILLUMINATION FROM THE CENTER DISPLAY AND SPEEDOMETER BRIGHTNESS. THIS PROBLEM HAS BEEN OCCURRING SINCE MY PURCHASE 3 MONTHS AGO AND CONTINUES TO THIS EVENING. I PLAN ON UPLOADING A VIDEO TO YOUTUBE SOON. I AM RETIRED FROM FILM AND TELEVISION AND TAUGHT THIS SUBJECT AT A PRIVATE UNIVERSITY HERE IN TEXAS.
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING, DUE TO AN OIL LEAK. THE CONTACT HAD TAKEN THE VEHICLE TO SPITZER CHRYSLER DODGE JEEP RAM CLEVELAND (13001 BROOKPARK RD, BROOK PARK, OH 44142) ON SIXTEEN SEPARATE OCCASIONS FOR VARIOUS OIL CONSUMPTION TESTS HOWEVER, THERE WAS NO RESOLUTION TO THE ISSUES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS A KNOWN ISSUE. THE MANUFACTURER REFERRED THE CONTACT BACK TO THE DEALER AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10.
WHEN USING THE BACK-UP CAMERA, THE LICENSE PLATE LIGHTS SHINE INTO THE CAMERA AND THE BRIGHTNESS IS PRACTICALLY BLINDING. IT EXTREMELY DIFFICULT TO JUDGE/MANEUVER THE CAR, EVEN IF USING THE MIRRORS ,AND NOT THE CAMERA, TO BACK-UP. THERE IS NO WAY TO ADJUST THE BRIGHTNESS MANUALLY. IF OTHER CARS/PEOPLE ARE IN THE VACINITY, IT MAY CAUSE A SAFETY ISSUE.
Unknown / Check engine lights came on, and then a warning saying stop safely, the engine will shut down soon, now it will not start. Leaving me stranded. This happened multiple times but now the car won’t start and will need to be towed. I have asked several repair shops and done research online, and nobody knows how to fix this issue.