There are 2 stored owner reports matching the air bags & restraints leading-label group for the 2023 Jeep Compass in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 2 of 2 matching reports.
Open the full vehicle complaint log (all categories)I am filing this complaint regarding a deceptive business practice at Haddad Dodge Kia involving the falsification of official vehicle service records and the mishandling of safety-critical repairs. 1. Verification of Safety Defect: In December 2025, a technician at this dealership confirmed a failure in my vehicle's occupant restraint system (seat belts). Parts were ordered under warranty specifically to address this safety risk. 2. Failure to Perform and Misrepresentation: On January 27, 2026, I dropped my vehicle off for the scheduled installation of these safety components. The dealership held my vehicle for 48 hours. During this time, Service Advisor Josh Kortkamp falsely stated via text that the vehicle was "disassembled" and the technician was working on it. Upon my arrival to retrieve the vehicle, I discovered it had never been touched, and my dash cam had been unplugged without my consent. 3. Falsification of Legal Documents (Fraud): After I terminated the service for non-performance, the dealership manually entered a status of "Customer Declined Repairs" into the official service record and the Stellantis national database. I have a timestamped Multi-Point Inspection (MPI) PDF showing the work was "Approved" by me. The "Declined" status is a fraudulent fabrication intended to: Mask the shop’s failure to perform authorized work. Shift legal liability for a known safety defect from the dealership/manufacturer to me. Create a false record of owner negligence that jeopardizes my Stellantis/Mopar Warranty standing. Desired Resolution: I request that the Attorney General’s office investigate these deceptive practices. I demand that the dealership be compelled to formally amend my vehicle's national service history to accurately reflect "Shop Non-Performance" rather than a "Customer Decline," and to provide written confirmation that my warranty standing remains intact despite their fraudulent reporting.
The vehicle was in a front end collision and the airbags, not one single airbag deployed. This is vehicle malfunction.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.