2000 Jeep Grand Cherokee Complaint Log

1.)THE DOOR LOCK ACTUATORS ON OUR 2000 JEEP GRAND CHEROKEE ARE ALL FAILING. THERE ARE PLASTIC GRINDING NOISES THAT ULTIMATELY LEAD TO COMPLETE AUTOMATION FAILURE. .)THE CONSEQUENCES OF THIS FAILURE IS THAT IT IS NOT POSSIBLE TO LOCK THE VEHICLE DOORS, OR UNLOCK THE EFFECTED DOORS. THE CONSEQUENCES ARE ALSO THAT THE AUTO DOOR LOCKS ARE NOT OPERATIONAL. IF THE VEHICLE WERE IN A CRASH THE DOORS MIGHT EITHER BE LOCKED CLOSED, OR THE DOORS MIGHT FLY OPEN BECAUSE THEY CANNOT BE LOCKED. THE AUTO DOOR LOCK FEATURE THAT THE GRAND CHEROKEE HAS WHEN THE VEHICLE IS MOVING WOULD BE RENDERED USELESS. 3.)THE DRIVER DOOR ACTUATOR HAS BEEN REPLACED WITH NO HELP FROM DAIMLER CHRYSLER. THE REAR DRIVER SIDE HAS FAILED, THE REAR PASSENGER IS ABOUT TO FAIL. THEY HAVE NOT BEEN REPLACED YET DUE TO THE HIGH COST ASSOCIATED WITH THIS REPAIR.*AK

I PURCHASED MY JEEP GRAND CHEROKEE NEW IN 2000. FOR A NEW VEHICLE IT HAS SPENT MUCH TIME IN THE JEEP REPAIR SHOP. PROBLEMS INCLUDE: DOOR LOCKS (2 REPACED - DRIVER SIDE AND PASSENGER SIDE OVER $200 EACH), ELECTRICAL SWITCH REPLACED (LIGHTS, HONKING HORN, ETC. $175.00), IGNITION OR START SWITCH REPLACED (@250.00), COOLANT - WATER PUMP ($375.00), AIR CONDITIONER HAS HAD PROBLEMS. ALL PARTS HAVE BEEN REPLACED. THE JEEP HAS BEEN TAKEN GOOD CARE OF BUT I WOULD THINK SERIOUSLY ABOUT PURCHASING ANOTHER JEEP CONSIDERING ALL THE PROBLEMS I HAVE HAD WITH THIS ONE.*JB

TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE DRIVERS SIDE SEAT MOUNT SHEERED OFF COMPLETELY AND THE SEAT WAS NO LONGER ATTACHED TO THE VEHICLE. THE DEALER MADE THREE ATTEMPTS TO DIAGNOSE THE FAILURE. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 104,000 AND THE FAILURE MILEAGES WAS 30,000.

I HAVE A 2000 JEEP GRAND CHEROKEE. I HAVE AN ANTI-FREEZE LEAK. I HAVE HAD IT FIXED TWICE. I WISH I COULD TELL YOU WHAT WAS DONE BUT I KNOW VERY LITTLE ABOUT CARS. I AM CURRENTLY HAVING THE PROBLEM AGAIN. I WENT ON THE INTERNET TO FIND OUT WHAT IT COULD BE BUT ALL I FOUND WAS A LARGE NUMBER OF PEOPLE WHO HAVE SUNK TONS OF MONEY INTO FIXING THE PROBLEM ON THEIR 2000 JEEP GRAND CHEROKEES. I AM CURRENTLY ADDING ANTI-FREEZE DAILY. *TR

I A SAW A STORY ON THE NEWS REGARDING SUDDEN "UNEXPLAINED ACCELERATION" IN 2000 JEEP GRAND CHEROKEES WHICH HAS BEEN RESULTING IN ACCIDENTS, AND ONE FATALITY. LINK TO STORY: HTTP://WWW.WCPO.COM/WCPO/LOCALSHOWS/DONTWASTEYOURMONEY/14765976.HTML I TOO OWN A 2000 JEEP GRAND CHEROKEE AND EXPERIENCED THE UNEXPLAINED SUDDEN ACCELERATION ISSUES. I HAVE HAD TOO MANY CLOSE CALLS TO MENTION, ESPECIALLY AT STOP LIGHTS, STOP SIGNS AND WHEN PULLING INTO PARKING SPACES. SITUATIONS THAT REQUIRE THE CAR TO PROGRESS SLOWLY, SUCH AS THE SITUATIONS ABOVE OR IN TRAFFIC. I THOUGHT IT WAS JUST MINE, AS MY JEEP HAS BEEN NOTHING LESS THAN HIGH MAINTENANCE, BUT AFTER SEEING THIS STORY, IT APPEARS THAT I AM NOT THE ONLY ONE EXPERIENCING THIS ISSUE. I SAW ON THE NEWS/READ IN THE ARTICLE THAT THE KY ATTORNEY GENERAL WAS PARTICIPATING IN THE INVESTIGATION. I HAVE ALSO CONTACTED THE OH ATTORNEY GENERAL AND FILED A FORMAL COMPLAINT, TO BRING THIS TO HIS ATTENTION AND IN HOPES THAT HE TOO WILL JOIN IN THIS EFFORT. *JB

THE VEHICLE BRAKE LIGHTS KEEP GOING OUT. ONE GOES OUT, THEN EVENTUALLY THE OTHER ONE GOES OUT. WE HAVE CHANGED BOTH LIGHT ASSEMBLY AND BULBS; THEY LAST FOR A WHILE THEN, EVENTUALLY GOES OUT AGAIN. THIS PROBLEM IS COMPOUNDED BY THE INCONVENIENCE OF BEING PULLED OVER FOR THE PROBLEM MULTIPLE TIMES AND NOT TO MENTION A HUGE SAFETY FACTOR. THE EXPENSE TO REPLACE THE LIGHT COMPONENTS/AND OR REPAIR HAS BEEN IN THE THOUSANDS OF DOLLARS OVER TIME. THE LAST TIME WE HAD IT IN FOR A REPAIR THEY CHANGED THE HARNESS ASSEMBLY AND THE REPAIR SHOP SAID THAT THIS IS A VERY COMMON PROBLEM WITH JEEPS OF THIS ERA. *TR

HAVE A 2000 JEEP GC. DRIVER'S SEAT WOBBLY FOR SEVERAL YEARS. FINALLY REALIZED THE TRACK WAS FRACTURED IN MULTIPLE PLACES AND GOT A NEW ONE. IN CHAINING OUT THE TRACKS, NOTICED THAT THE SEAT FRAME IS ALSO FRACTURED IN MULTIPLE PLACES. SEAT NOW BEING HELD ON BY TWO PARTIALLY TORN PIECES OF METAL. ONLY DRIVER SINCE THE DAY IT WAS NEW. 200 LBS. *TR

I HAVE ALREADY REPLACED 3 DOOR LOCK "ACTUATORS" ON MY JEEP AND ON MY WAY TO REPLACE AN ALREADY REPLACED ONE (DRIVER DOOR) TO MAKE THE TOTAL 4. AFTER LOOKING ON YOUR WEBSITE IT LOOKS LIKE THIS IS A VERY COMMON PROBLEM. THE RESPONSE I GOT FROM JEEP IS THAT MY VEHICLE WAS OUT OF WARRANTY. THIS IS VERY FRUSTRATING SINCE I HAVE HAD A MULTITUDE OF PROBLEMS FROM THIS VEHICLE. THE DATE OF INCIDENT IS ONLY MY MOST RECENT. I HOPE THAT SOMETHING GETS DONE AND JEEP DOES NOT GET AWAY WITH FAULTY EQUIPMENT IN THEIR VEHICLES.*AK

THE DRIVER'S DOOR AUTOMATICALLY LOCKED, AND THEN COULD NOT BE UNLOCKED. I DROVE TO MY LOCAL CHRYSLER/JEEP DEALER, AND THEY SAID IT WAS NOT A SAFETY ISSUE, AND WAS NOT COVERED BECAUSE THE CAR IS OUT OF WARRANTY. I THINK IT *IS* A SAFETY ISSUE, AS I HAD TO CLIMB OUT THROUGH THE PASSENEGER SIDE DOOR, BECAUSE THE DRIVERS SIDE DOOR COULD NOT BE UNLOCKED OR OPENED, EVEN WITH THE MANUAL UNLOCK.*AK

2000 JEEP GRAND CHEROKEE LAREDO - FRONT DOOR LOCKS STARTED TO BUZZ AND WOULD NOT WORK PROPERLY. SAFETY ISSUE LIVING IN A CITY, I WANT TO BE ABLE TO LOCK MY DOORS WHEN DRIVING OR PARKING IN A PUBLIC AREA. *JB

MY 2000 JEEP GRAND CHEROKEE HAS HAD A HEATER PROBLEM. IT GETS SO HOT THAT IT CAN BURN MY FINGERS. THEN ALL OF A SUDDEN ON THE PASSENGER SIDE THE HEAT DOESN'T WORK IT ONLY BLOWS COLD AIR THROUGH THE VENT AND ON THE FLOOR.*AK ALSO IN THE TRASNMISSION WHEN YOU COME TO A STOP YOU CAN SOMETIMES FEEL A LOUD THUMP LIKE SOMEONE JUST REAR ENDED YOU. IT HAPPENS ABOUT 3-4 TIMES A WEEK.

WE OWN A 2000, JEEP, GRAND CHEROKEE AND CURRENTLY HAS APPROXIMATELY 61,000 MILES. BESIDES THE PAINT PEELING PROBLEM ..... WHICH WAS FIXED, WE STILL HAVE THE VIBRATING, SHUDDERING BRAKE PROBLEM . TWICE A YEAR SINCE THE CAR WAS NEW, WE HAVE HAD TO HAVE BRAKE (ROTOR) REPAIRS . CHRYSLER HAS PAID UNTIL LAST MONTH. I HAD TO BEG FOR THEM TO AT LEAST NOT CHARGE ME FOR THE PARTS. I HAD TO PAY $82 FOR LABOR. IT HAS COME TO THE POINT WITH THE MILEAGE .THAT THEY WILL NOT REPLACE THE BRAKES FOR FREE ANYMORE. I AM NOT HARD ON THEM....I WORK 1 MILE FROM MY HOME .THAT IS WHY I ONLY HAVE 61,000 MILES ON IT. WHAT I WANT IS A GUARANTEE FROM CHRYSLER THAT FOR THE LIFE OF MY JEEP GRAND CHEROKEE, THEY WILL REPAIR THIS PROBLEM OF THERE'S FREE OF CHARGE. THERE ARE THOUSANDS OF OTHER OWNERS WHO HAVE THE SAME COMPLAINT. WHEN WILL CHRYSLER FINALLY ADMIT THIS IS A PROBLEM AND ISSUE A RECALL ??*AK

VEHICLE FIRST STARTED VIBRATING WHEN BRAKING IN 2000. TOOK IT IN TO THE DEALERSHIP AND THE REPLACED THE ROTORS. SINCE THEN I HAVE HAD IT IN ABOUT EVERY 6 TO 8 MONTHS FOR THE SAME REPAIRS. WHEN I TAKE IT IN TOMORROW IT WILL BE THE 6TH TIME. THIS TIME THEY ARE CLAIMING THAT WARRANTY NO LONGER COVERS IT. WITH THIS MANY COMPLAINTS REGARDING THE BRAKES, WHY HASN'T THERE BEEN A RECALL TO FIX IT PROPERLY?*AK

EVERY 10-15,000 MILES THE BRAKES IN MY JEEP GRAND CHEROKEE 2000 HAVE SERIOUS WEAR WHICH CAUSES THEM TO SHAKE WILDLY. TO DATE, THIS HAS CAUSED NO CRASHES BUT WHEN I AM DRIVING WITH THE BRAKES LIKE THIS I WORRY ABOUT WHAT WOULD HAPPEN IN A SUDDEN STOP. I UNDERSTAND THAT THOUSANDS OF OTHER OWNERS OF JEEP GRAND CHEROKEES HAVE THIS PROBLEM AND WORRY ABOUT ALL THESE CARS ON THE ROAD. SEE RELATED ARTICLE ON CLASS ACTION LAWSUIT. SEVERAL JEEP DEALERS HAVE ADMITTED TO ME OFF THE RECORD THAT THIS IS A MANUFACTURE DEFECT BUT THERE IS NOTHING THEY CAN DO. HTTP://WWW.AUTOBLOG.COM/ENTRY/0771224811266534/ I WOULD LIKE TO GET THIS PROBLEM FIXED EVERY TIME IT OCCURS BUT $1000 EVERY 10,000 MILES IS SOMETHING I CAN'T AFFORD WHICH FORCES ME TO GO LONGER BEFORE REPAIRING THEM. THE FACT THAT THOUSANDS OF PEOPLE HAVE THIS SAME PROBLEM AND ARE DRIVING ON THE ROADS EVERY DAY SCARES ME. I AM SHOCKED THAT JEEP WON'T TAKE RESPONSIBILITY.*AK

I HAVE HAD MY 2000 GRAND CHEROKEE FOR A LITTLE OVER ONE YEAR. IN THAT YEAR I REPLACED THE ACTUATOR IN THE DRIVERS SIDE DOOR. IT MADE A LOUD SCREACHING NOISE. NOW BOTH OF MY BACK DOORS ARE MAKING THE SAME SCREACHING NOISE AND I WILL HAVE TO REPLACE THEM. OVERALL, I AM VERY HAPPY WITH THE PERFORMANCE OF MY JEEP AND GLAD THAT MY PROBLEMS ARE NOT UNDER THE HOOD! BUT...AS A BRAND, JEEP SHOULD BE EMBARASSED THAT EVERY TIME I LOCK AND UNLOCK MY DOORS A LOUD NOISE IS HEARD BY EVERYONE AROUND. I THINK THAT JEEP IS A FAVORABLE BRAND IN THE MINDS OF MOST, BUT THIS NOISE MAKES MY JEEP SOUND LIKE A PIECE OF JUNK!*AK

THE ENTIRE DRIVER SIDE SEAT WAS RAISED FROM THE FLOOR AND THE CONSUMER WAS THROWN INTO THE BACK SEAT AFTER BEING REAR ENDED. THE BOLTS WERE LIFTED OUT OF THE FLOOR. THE VEHICLE WAS TOTALED. *JB

2000 GRAND CHEROKEE WAS REAR ENDED AND THE DRIVER SEAT BROKE AWAY FROM THE FLOORBOARD.*MR THE CONSUMER STATED WHEN THE SEAT BROKE, THE CUSHION RAISED UP AND THREW THE HER BACKWARDS AND CAUSED HER TO LOOSE CONTROL OF THE VEHICLE. *JB

AFTER THE VEHICLE WAS TAKEN IN FOR SERVICE THE CONSUMER NOTICED THAT THE TAIL LIGHTS NO LONGER WORKED. *TC *NM

I OWN A 2000 JEEP GRAND CHEROKEE. I BOUGHT THIS SUV USED IN 01/2004 AND HAVE READ SEVERAL COMPLAINTS CONCERNING THE BRAKING SYSTEMS OF THIS VEHICLE. I AM NOW EXPERIENCING THE SAME PROBLEM AS THESE PEOPLE ARE AND I'M WONDERING WHY NOBODY IS DOING ANYTHING ABOUT IT! THE PROBLEM WITH THIS VEHICLE IS THAT YOU GET A PULSATING ACTION WHEN BRAKING AND THE BRAKES NEED TO BE REPLACED EVERY 3,000 MILES OR SO. I'VE NEVER COME ACROSS THIS PROBLEM WITH ANY OTHER VEHICLES I'VE OWNED AND I'M EXTREMELY SURPRISED THIS VEHICLE HASN'T BEEN RECALLED FOR THIS PROBLEM AS MANY OTHER PEOPLE, COUNTLESS OTHERS, COMPLAIN ABOUT THE SAME THING. AS YOUR ORGANIZATION KNOWS, THIS CAN BE A SERIOUS SAFETY HAZARD AS THIS PROBLEM ISN'T COVERED BY JEEP UNDER WARRANTY AND WE, THE CONSUMER, CAN'T AFFORD TO REPLACE BRAKES THIS OFTEN. THE BRAKES IN MY JEEP ARE SO HORRIBLE THAT WHEN I BRAKE AT 55 MPH, I FEEL IT'S UNSAFE TO DRIVE. MY STEERING WHEEL SHAKES SO MUCH THAT IT'S HARD TO CONTROL. AFTER READING MANY PEOPLE'S OPINIONS ABOUT THE GRAND CHEROKEE, I FOUND THAT MANY OF THESE OWNERS HAVE THE SAME PROBLEM. *JB

BRANDOW CHRYSLER NOTIFIED ME THAT 2000 JEEP GRAND CHEROKEE TRANSMISSION REQUIRES REPLACEMENT. THE VEHICLE HAS 56,000 MILES AND HAS PROPERLY MAINTAINED. *AK UPON REVIEW OF SIMILAR ISSUES FROM OTHER 1999/2000 JEEP OWNERS WITH TRANSMISSION PROBLEMS, I AM FILING THIS COMPLAINT DUE TO LACK OF NOTICE BY BRANDOW OR DAIMLER CHRYSLER REGARDING TRANSMISSION ISSUES WITH THIS VEHICLE.

WHILE DRIVING SEAT BELT WOULD NOT RETRACT. CONSUMER WAS VERY CONCERNED ABOUT BEING LOCKED IN THE SEAT BELT. CONSUMER CONTACTED THE MANUFACTURER. HOWEVER, THE PROBLEM STILL EXISTED. *AK

DRIVER SEAT FRAME CONTINUES TO BREAK CAUSING SEVERELY HAZARDOUS DRIVER POSITIONING AND AN UNSAFE CONNECTION TO THE BODY OF THE VEHICLE IN THE CASE OF AN ACCIDENT. *TR

VEHICLE HAS BEEN TO THE REPAIR SHOP SEVERAL TIMES FOR REAR END REPAIRS, THE REAR END WAS REPLACED WITH ANOTHER. *JB

DT: THE CONTACT STATED EVERY TIME IT RAINED THE TAIL LIGHTS AND BRAKE LIGHTS SHORTED OUT. THE BULBS HAVE BEEN REPLACED FOUR TIMES. THE DEALER REPLACED THE WIRING HARNESS. THE PROBLEM RECURRED. THE SPARE TIRE STORAGE AREA KEPT FILLING UP WITH WATER. *AK

FRONT BRAKE ROTORS AND PADS REPLACED 4 TIMES IN 40,000MILES. CHRYSLER EVEN REPLACED THEM AND FRONT CALIPERS THE FIRST TIME. THE LAST TIME THEY WERE REPLACD WAS A MONTH BEFORE THE ACCIDENT. FOR THE 4TH TIME, STEERING WHEEL AND PEDAL VIBRATE WHEN BRAKING SUDDENLY.I LOST CONTROL AND ROLLED THE 2000 GRAND CHEROKEE INTO A GUARD RAIL. *AK

LEFT BRAKE LIGHT ON JEEP GRAND CHEROKEE DEFECTIVE... NATURE OF DEFECT: TAILLIGHTS REMAIN OPERABLE UNTIL FOOT BRAKE IS DEPRESSED. WHEN BRAKE IS DEPRESSED, THE LEFT BRAKE LIGHT TURNS OFF ONLY ALLOWING THE RIGHT BRAKE LIGHT TO ILLUMINATE. UPON RELEASE OF THE FOOT BRAKE, THE TAIL LIGHTS RETURN TO OPERATION. ATTEMPTS TO REPAIR THIS DEFECT HAVE BEEN UNSUCCESSFUL BY ME AND FIRESTONE. I HAVE NOTICED OVER TWENTY OTHER MODELS SIMILAR TO MINE WITH THIS SAME DEFECT.*AK

MY 2000 JEEP GRAND CHEROKEE WILL RANDOMLY STALL. THE DEALER IS UNABLE FIND A PROBLEM. I WAS ABLE TO PREVENT A CRASH BY MUSCLING THE POWERLESS JEEP TO A CURB. *AK

1. LEFT BRAKE LIGHT GOES OUT WHEN LOW BEAM LIGHTS ARE ON AND BRAKES ARE APPLIED. 2. CONSEQUENCES INCLUDES GETTING A FIX IT TICKET OR CAUSING REAR END ACCICENTS. 3. I'VE REPLACED BOTH THE BULB AND THE REAR LIGHTING UNIT. I CONTINUE TO HAVE PROBLEMS.*AK

I AM A CHILD PASSENGER SAFETY TECH. WHILE ATTEMPTING TO INSTALL A PEG PEREGO INFANT SEAT AND BASE IN A 2000 JEEP GRAND CHEROKEE I FOUND THE SEAT BELT BUCKLE VERY PRONE TO RELEASE WHEN THE EDGE OF THE INFANT SEAT BASE BUMPED INTO THE RAISED RED RELEASE BUTTON ON THE SEAT BELT BUCKLE. VEHICLE VIN [XXX]. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

DEFECTIVE BRAKES ON JEEP GRAND CHEROKEE. BRAKE ROTORS APPARENTLY WARP FROM HEAT. MY WIFE OWNS A 2000 JEEP GRAND CHEROKEE, AND WE HAVE HAD TO REPLACE THE BRAKES THREE TIMES ALREADY. THERE ARE MANY OWNERS OF GRAND CHEROKEES THAT HAVE HAD SIMILAR PROBLEMS WITH BRAKES. CHRYSLER REFUSES TO ADMIT THERE IS A PROBLEM, AND REFUSES TO ADDRESS THIS PROBLEM EVEN WHEN A VEHICLE IS UNDER WARRANTY. DEALERS ARE BLAMING DRIVERS FOR THE PROBLEM.*AK

I HAVE A 2000 JEEP GRAND CHEROKEE THAT I PURCHASED IN 2003 WITH ONLY 27K ON IT AND A FACTORY WARRANTY I ALSO PURCHASED A EXTENDED BUMPER TO BUMPER WARRANTY FROM THE JEEP DEALER WHEN I BOUGHT THE VEHICLE AT ABOUT 75K THE VEHICLE LOST ALL HEAT ON THE PASSENGER SIDE IT ONLY BLOWS COLD AIR I TOOK THE VEHICLE BACK TO THE DEALER SHIP TO HAVE IT LOOKED AT THEY TOLD ME IT COULD OF BEEN ONE OF TWO THINGS EITHER THE HEATER CONTROL UNIT OR THE BLEND DOORS BUT ALMOST ALWAYS IT IS THE BLEND DOORS, THEY THEN TOLD ME THAT IT WAS NOT COVERED DUE TO THE WARRANTY EXPIRED A FEW MONTHS BEFORE AND THAT IT WOULD COST ME OVER $1000 DOLLARS TO FIX I HAVE BEEN DRIVING THE VEHICLE ALL THIS TIME WITH NO HEAT BECAUSE I CAN NOT AFFORD TO FIX IT AND IT IS A MAJOR SAFETY HAZARD AS ALL WINTER LONG MY CAR WILL NOT DEFROST, I CAN ONLY SEE OUT A LITTLE SPACE IN THE WINDOW WHEN THE TEMP DROPS TO FREEZING, IF I KNEW BACK THEN THAT THIS ISSUE IS AFFECTING ALMOST EVERY JEEP OWNER OUT THERE NOT A SELECT FEW I WOULD OF ACTED SOONER BUT AS I CANT STAND IT ANYMORE I DID SOME RESEARCH AND FOUND MANY SITES THAT HAVE HUNDREDS EVEN THOUSANDS OF PEOPLE AFFECTED BY THE FAULTY PARTS INSTALLED BY THE CHRYSLER CORP THIS TYPE OF ISSUE IS NOT SUPPOSED TO HAPPEN WHEN YOU SPEND 30+K ON A VEHICLE. *TR

JEEP GRAND CHEROKEE FUEL PUMP FAILURE. IT IS DIFFICULT TO START. OFTEN YOU HAVE TO TURN THE KEY ON AND OFF 3-5 TIMES BEFORE YOU ATTEMPT TO CRANK OVER THE ENGINE. THIS WILL BUILD ENOUGH PRESSURE IN THE TANK TO GET IT STARTED. THE OTHER METHOD YOU MUST USE IS TO TURN THE ENGINE OVER FOR 5-10 SECONDS, AND IT WILL NEVER START DOING THIS THE FIRST TIME, BUT THEN WHEN YOU LET OFF THE KEY FOR 5 SECONDS, AND START AGAIN, IT WILL FINALLY CRANK THE ENGINE OVER. THIS GETS OLD, AND IS VERY DIFFICULT TO EXPLAIN WHEN SELLING THE VEHICLE. TO TOP IT OFF, THE FUEL PUMP IS IN THE TANK MAKING IT VERY LABOR INTENSIVE TO FIX. MY ASE CERTIFIED MECHANIC SAYS HE HAS FIXED SEVERAL WITH THIS PROBLEM, AND IT IS A WONDER WHY THIS HAS NEVER BEEN RECALLED. *AK

WHILE APPLYING THE BRAKES, THE PEDAL WENT TO THE FLOOR AND THE VEHICLE SHOOK UNCONTROLLABLY. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THE PADS AND ROTORS NEEDED TO BE REPLACED. CONSUMER INFORMED THE DEALER THAT THIS PROBLEM OCCURRED MORE THAN ONCE, AND PROBLEM HAD NOT RESOLVED. *AK PROBLEM STILL EXISTS. *TC THERE WAS AN OIL LEAK FOUND AT THE LEFT REAR AXLE SEAL. UPDATED 02/20/07. *JB

2000 JEEP CHEROKEE WITH RADIATOR FAN PROBLEMS**CC THE CONSUMER HAD THE FAN RELAY REPLACED 3 TIMES BEFORE HE RECEIVED A RECALL NOTICE. THE CONSUMER SENT ALL THE PAPERWORK TO THE MANUFACTURER PROVING THAT THE FAN HAD BEEN REPLACED, ONLY TO BE DENIED REIMBURSEMENT. THE MANUFACTURER TOLD THE CONSUMER THE FAN BLADES WERE NOT BROKEN. *JB

WHEN COMING TO A STOP ENGINE REVVED AND CONSUMER LOST CONTROL OF VEHICLE. *AK

AFTER THE CAR WAS DRIVEN FOR LESS THAN 15 MINUTES FROM WORK TO HOME, WE HEARD A LOUD EXPLOSION LIKE SOUND FROM THE CAR 10-15 MINUTES AFTER THE CAR HAD BEEN PARKED. ENGINE WAS OFF AT THE TIME AND KEY WAS NOT IN THE IGNITION DEVICE AT TIME OF FIRE.*AK

I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO AND I AM HAVING ISSUES WITH THE DRIVERS SIDE SEAT. IT HAS BROKEN AND I HAVE FIXED IT AND BROKEN AGAIN. I TOOK IT TO MY REPAIR SHOP FOR WELDING AN WHEN THEY TOOK IT OUT THEY FOUND IT WAS ONLY BEING HELD TOGETHER BY FABRIC. I UNDERSTAND THAT VEHICLE PARTS HAVE A LIFESPAN AND SOME REQUIRE THAT THEY BE REPLACED . THE FRAME OF THE DRIVERS SEAT SHOULD NOT BE ONE OF THEM. I'M LOOKING AT A $400-500.00 REPAIR THAT I SHOULD NOT BE RESPONSIBLE FOR. THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD HAVE BEEN RESOLVED THROUGH A RECALL. THE PRICE FOR THE REPLACEMENT FRAME IS OVER $300.00, NOT COUNTING LABOR. I HAVE LOOKED AT COMPLAINTS ONLINE AND THIS ISSUE SEEMS TO BE VERY COMMON. YOU CAN'T EVEN FIND REPLACEMENT SEATS AT SALVAGE YARDS. THE BIG THREE HAVE BEEN UNDEREGINEERING VEHICLE PARTS FOR YEARS FOR THE PURPOSE OF FUTURE PARTS AND VEHICLE SALES. THIS APPROACH IS A MAJOR REASON THEY ARE IN THE MESS THAT THEY ARE IN. THE GOVERNMENT, INSTEAD OF THROWING MORE BILLIONS AT THEM NEEDS TO HOLD THEM ACCOUNTABLE, ESPECIALLY IN AN INSTANCE LIKE THIS WHERE ME AND MY FAMILIES SAFETY HAS BEEN COMPROMISED. *TR

THE CONSUMER REAR ENDED ANOTHER VEHICLE IN A PANIC STOP WHILE DRIVING AT 60 MPH. UPON IMPACT, THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE DEALERSHIP OR THE MANUFACTURER WERE PROVIDING ANY INFORMATION ON WHY THE AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER SUSTAINED BRUISES FROM THE SEAT BELT. *AK THE VEHICLE DISPLAYED A HARD START DUE TO IMPROPER FUEL PRESSURE, IT WOULD TAKE A LONG TIME TO CRANK BEFORE CATCHING, AND THE BRAKES PULSATED DUE TO WARPED ROTORS. *SC *JB

2000 JEEP GRAND CHEROKEE SAFETY RECALL F-25 CUSTOMER STATES THAT IT SHOULD HAVE BEEN COVERED IN THE EXTENDED WARRANTY AND WANTS TO BE REIMBURSED FOR THE REPAIR**CC THE CONSUMER STATED THE PLASTIC FAN BLADES ON THE ELECTRIC RADIATOR FRACTURED. *JB

WHILE DRIVING AT 60 MPHN VEHICLE VIBRATED WHEN BRAKES WERE APPLIED. *AK

STEERING WHEEL SHAKES VIOLENTLY WHEN BRAKES ARE APPLIED, ESPEICALLY AT HIGH SPEED. MECHANIC RECOMMENDS ALL NEW BRAKING SYSTEM, AS THIS IS CHRONIC PROBLEM FOR THIS CAR. UPON MY OWN PERSONAL RESEARCH OF THIS, I CAN SEE HE IS CORRECT. IT SEEMS EVERYONE WITH A 2000 GRAND CHEROKEE IN THE NATION HAS THIS EXACT ISSUE. A RECALL TO CORRECT THE PROBLEM BEFORE SOMEONE DIES WOULD BE APPRECIATED.*AK

WHILE APPLYING THE BRAKE PEDAL VEHICLE VIBRATED UNCONTROLLABLY. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT HOME. DRIVER INSPECTED THE VEHICLE, AND NOTICED THAT THE ROTORS NEEDED TO BE REPLACED, AND REPLACED THEM THREE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK

TL* - THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A SAFETY RECALL ON THIS VEHICLE, AND HAD THE REPAIRS MADE BEFORE THE SAFETY RECALL, AND THAT IT HAS NOW BEEN 8 WEEKS AND HE HAS NOT BEEN REIMBURSED. THE CONTACT WAS TOLD BY THE MANUFACTURER THAT HE DID NOT SEND SUFFICIENT PROOF TO BE REIMBURSED. THE CONTACT RECEIVED THE RECALL IN NOVEMBER OR DECEMBER OF 2006, BUT HAD ALREADY MADE THE REPAIR SABOUT AUGUST 2, 2004, PRIOR TO RECEIVING THE RECALL. THE MOTOR ON THE RADIATOR FAN WOULD NOT WORK, AND IT WAS A CONSTANT PROBLEM. THE CURRENT MILEAGE WAS 102000.*AK UPDATED 04/05/07. *JB

PULLED VEHICLE TO THE SIDE OF THE ROAD TO CHECK RIGHT FRONT TIRE. LEFT GEAR IN PARK WITH ENGINE RUNNING, EXITED VEHICLE AND WAS WALKING AROUND THE FRONT OF THE VEHICLE WHEN I HEARD A "THUNK". VEHICLE HAD SHIFTED INTO REVERSE AND WAS TRAVELING DOWN A SLIGHT INCLINE. ATTEMPTED TO ENTER VEHICLE AND WAS KNOCKED TO THE GROUND. MADE A SECOND ATTEMPT AND AGAIN WAS KNOCKED TO THE GROUND. VEHICLE CONTINUED IN REVERSE, STRIKING A FIRE HYDRANT. I SUSTAINED VARIOUS INJURIES AND WAS TRANSPORTED TO HOSPITAL BY AMBULANCE.*AK

2000 JEEP GRAND CHEROKEE WITH A RECALL ON RADIATOR FAN CUSTOMER HAD WORK DONE A COUPLE MONTHS EARLIER AND HAS QUESTIONS ABOUT PARTS THAT WERE USED**NAR**CC THE RADIATOR FAN IN THE CONSUMER'S VEHICLE DISINTEGRATED PRIOR TO RECEIVING THE RECALL NOTICE. A NEW FAN WAS INSTALLED APPROX 30 MONTHS AGO. THE CONSUMER IS QUESTIONING WHETHER OR NOT THE FAN WHICH WAS REPLACED 30 MONTHS AGO, AS A REPAIR PART, SHOULD ALSO BE REPLACED WITH THE PART CURRENT BEING RECOMMENDED. *NM

SEAT BRACKET SNAPPED, FRONT LEFT PORTION OF SEAT BRACKET BROKE, SEAT NOW TILTS BACKWARD. VERY DANGEROUS TO DRIVE. ALSO CAUSED BACKREST TO BECOME UNSTABLE. CAUSED SEVERE BACK PAIN AND DISCOMFORT. PORT JEFFERSON JEEP REFUSED TO REPAIR, EVEN UNDER WARRANTY. *TR

BRAKE ROTORS AND PADS REPLACED EVERY 10,000 MILES. THE LAST TIME VEHICLE WAS REPAIRED, THE ROTORS, PADS AND CALIPERS WERE REPLACED. CONSUMER STATED BRAKES WERE REPLACED THREE TIMES. DEALER CLAIMED IT WAS NOTHING WRONG WITH THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *NM

WHEN COMING TO A STOP, AT ABOUT 7-10 MPH, THE TRANSMISSION SHIFTS DOWN HARD, CAUSING A BUMP STOP AND THE CAR TO QUICKLY DECREASE IN SPEED. THIS IS AN INTERMITTANT PROBLEM. DEALER FOUND NOTHING AND RECOMMENDED TRANSMISSION SERVICE WHICH DID NOT HELP. DATE LISTED IS LAST TIME EVENT OCCURRED.*AK

PROBLEM PERTAINS TO ROTORS, DISCS & CALIPERS ON A 2000 JEEP GRAND CHEROKEE.PROBLEMS CAUSE SEVERE VIBRATION & SHIMMYING WHEN BRAKES ARE APPLIED FROM 15 TO 55 MPH.WAS UNAWARE THE DEALERSHIP RESURFACED ROTORS BETWEEN 7,000 & 8,000 MILES WHEN TAKED IN FOR AN OIL CHANGE IN 2001.PROBLEMS OCCURED AGAIN IN 2002 AT 14,500 MILES-ROTORS WERE RESURFACED AGAIN & THEY INFORMED US THEN THAT THE ROTORS WERE ALREADY RESURFACE ONCE IN 2001.PROBLEMS OCCURED AGAIN IN 2003 AT 23,600 MILES-ROTORS,BRAKE PADS & CALIPERS WERE ALL REPLACED.HAVING MORE PROBLEMS NOW JULY 7,2004-ROTORS ARE WARPED AGAIN AT 29,500 MILES. THIS IS A VERY DANGEROUS VEHICLE TO OPERATE IN THE MOUNTAINS OF PENNSYVLANIA.I WOULD LIKE TO HAVE THE NHTSA RECALL THIS VEHICLE AND HAVE IT REPAIRED PROPERLY.*AK

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT WAS BRAKING FROM 35 MPH WHEN THE BRAKE PEDAL BEGAN TO ABNORMALLY PULSATE. THE DEALER REPLACED THE ROTORS AND BRAKE PADS. THE FAILURE CONTINUOUSLY RECURRED. THE CONTACT STATED THE ROTORS AND BRAKE PADS WERE REPLACED FOUR ADDITIONAL TIMES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 120,000.