2000 Jeep Grand Cherokee Complaint Log

ROTORS BAD ON VEHICLE. THIS HAS BEEN GOING ON FOR A LONG TIME AND I THOUGHT THAT IT WAS NORMAL VEHICLE MAINTAINENCE. I WAS WATCHING THE NEWS AND FOUND THAT THIS PROBLEM IS A KNOWN FACTORY DEFECT FOR JEEPS FROM 1999-2004. I HAVE HAD THEM TURNED ONCE ALREADY AND IT WAS A TEMPORARY FIX. *AK

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

CONSUMER STATES THAT INTERMITTENTLY WHEN DRIVING THE VEHICLE WILL STALL OUT AND DIE WITHOUT WARNING.THE DEALER HAS BEEN NOTIFIED.*JB DEALER REPLACED IGNITION COIL AND REPAIRED DISTRIBUTOR SHAFT. THERE IS A LOUD NOISE WHEN APPLYING BRAKES, DEALER COULD NOT FIND PROBLEM. WHEN FIRST STARTING VEHICLE, IT TAKES A COUPLE OF TIMES TO START. *SLC

BRAKES PULSATING WHEN STOPPING. TECHNICIAN FOUND THICKNESS VARIATION OUT OF SPEC ON FRONT ROTORS LEFT FRONT .008 RT FRT .0025 MACHINE ROTORS REPLACED BRAKE PADS. 07/24/2002 OWNER REQUEST TO HAVE BRAKE SYSTEM LOOK OUT. SQUEALING NOISE WHEN APPLIED THE BRAKES. DEALER PERFORM SERVICE BY CHANGING THE BRAKE FLUID AND SPRAYED ROTORS WITH BRAKE DUST TO ELIMINATE THE NOISE. 07/02/2003 NOISE WHEN BRAKING, TECHNICIAN FOUND THE FRONT BRAKE ROTORS WARPED RESURFACED ROTORS. 07/07/2004 CAR WAS SERVICE FOR BRAKING NOISE. FRONT BRAKING PADS WORN TO REPLACEMENT POINTS. FRONT BRAKE JOB WITH NEW W/ROTORS. 05/20/2005 BRAKES PULSATING FRONT BRAKE ROTORS HAVE EXCESSIVE RUNOUT AND CAUSING VIBRATION WHILE PEDAL IS APPLIED. REPLACE FRONT ROTORS . 12/20/2005. BRAKES MAKING THE SAME NOISE. WILL HAVE SERVICE TO CHECK OUT THE PROBLEM. *JB

ROTORS WARPED DUE HEAT BUILDUP FROM CONSTANT PAD CONTACT -- SERVICE ADVISOR RECOMMENDS A NEW PAD TYPE WHICH IS SUPPOSED TO STAY AWAY FROM ROTOR. OBVIOUS MANUFACTURER QUALITY FAILURE RESULTING IN SAFETY COMPONENT DEFECT. READ YOUR ODI FILES, THIS IS GETTING RIDICULOUS. RECALL NOW!!!!*AK

CONSUMER HAS HAD THE BRAKES REPLACED NUMEROUS TIMES. AFTER STEPPING ON THE BRAKES THE STEERING WHEEL SHAKES. MANUFACTURER STATES THERE IS NOTHING WRONG WITH THE BRAKES, THIS IS NORMAL WEAR.*AK

VEHICLE JUMPED OUT OF GEAR FROM PARK TO REVERSE, ACCELERATING ALMOST 30 MPH. DEALER PREVIOUSLY REPLACED TRANSMISSION FOR "IT WAS NOT GROUNDED PROPERLY". PLEASE ADD ADDITIONAL INFORMATION. *AK

TRANSMISSION WILL NOT SHIFT INTO PARK. WHEN YOU SHIFT INTO PARK, THEN RELEASE THE SHIFTER, THE SHIFTER MOVES BACKWARD INTO PARK. VERY DANGEROUS. THANK YOU.*AK

I WAS TRAVELLING APPROXIMATELY 55 MPH WITH THE SUNROOF OPEN AND ALL THE OTHER WINDOWS CLOSED WHEN THE REAR WINDOW IMPLODED INWARD. THERE WAS NO EVIDENCE OF ANYTHING HITTING THE WINDOW AND THERE WERE NO OTHER CARS OR PEOPLE IN THE NEAR VICINITY. I AM WONDERING IF SOME KIND OF PRESSURE COULD HAVE BEEN CREATED THAT CAUSED THE WINDOW TO IMPLODE. IT WAS QUITE VIOLENT WHEN IT HAPPENED AND COULD HAVE EASILY CAUSED AN ACCIDENT.*AK

PULSATING IN BRAKE PEDAL ON LOW SPEED, VIBRATIONS AT HIGH SPEEDS, AND CONSTANT SQUEAKING, OCCURED AT APPX. 9,000 MILES. FRONT BRAKES AND ROTORS REPLACED AT 13,000 MILES. DEALER INDICATES BRAKES ARE FINE BUT THE PROBLEMS CONTINUE.*AK

WHEN BRAKES ARE APPLIED IT IS HARD TO STEER AND VEHICLE STARTS TO VIBRATE. TO STOP VEHICLE CONSUMER HAS TO EASE UP ON THE BRAKES. DEALER WILL INSPECT VEHICLE.*AK

THIS WAS A DECENT TRUCK WHILE UNDER WARRANTY. SINCE STANDARD WARRANTY HAS ENDED HAVE HAD NUMEROUS ROTORS AND PADS ABOUT 8000 MILES EACH (3) TIMES. STEREO SPEAKERS (INFINITY) 2 PAIR. NOW ALL POWER LOCKS AND ACTUATORS ARE BAD, ALONG WITH A GRINDING NOISE WHEN YOU PUT THE THING IN REVERSE. RESPONSE FROM DEALER (2) AND THE DIAMLER. NORMAL , WEAR AND TEAR, COULD NOT DUPLICATE. I HAVE SPENT ABOUT 3500.00 ON THIS VEHICLE ON JUST GARBAGE FAILURES, NOT TO MENTION PM'S. THIS VEHICLE ONLY HAS 71000 MILES ON IT AND WAS BOUGHT NEW. THIS IS THE 3RD AND LAST DODGE PRODUCT I WILL OWN.*AK

CONSUMER HAD PUT VEHICLE IN PARK WHILE IT WAS IDLING, CONSUMER SAW THAT VEHICLE WAS GOING IN REVERSE AND TRIED TO JUMP IN TO STOP IT, HOWEVER IT RAN INTO ANOTHER VEHICLES DOOR AND STOPPED. ROTORS HAVE BEEN TURNED BEFORE WARRANTY ENDED DUE TO VEHICLE WAS JERKING WHILE BRAKING, CONSUMER ALSO STATES THAT THE HOTLINE IS WORTHLESS, SHE STATED SHE COULD NOT GET THROUGH AND THEN WHEN SHE DID, SHE WAS ON HOLD FOR 15-20 MINUTES. *SLC

INGAGE IN PARK, GOT OUT OF THE VEHICLE LEFT DRIVER SIDE DOOR OPEN, ENGINE ON WASKED BACK AROUND TO GET IN THE VEHICLE. SUDDENLY SHIFTED INT REVERSE AND TOOK OFF DOWN DRIVEWAY AND CRASHED BACKEND FIRST INTO LARGE OAK TREE. VEHICLE TOTTALED

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

THE BRAKE PEDAL PULSATED WHEN IT WAS APPLIED. IN ADDITION, THE STEERING WHEEL JERKED WHEN THE BRAKE PEDAL WAS APPLIED. THE BRAKE ROTORS WERE CUT AT 7,000 MILES, REPLACED AT 13,0000 MILES AND CUT AGAIN AT 19,000 MILES. THE FAILURE HAS RECURRED AT 28,000 MILES. THE DEALERSHIP INDICATED THIS FAILURE HAPPENED BECAUSE OF THE QUALITY OF STEEL USED COMBINED WITH HEAT CAUSED THE ROTOR TO WRAP. *JB

ANOTHER VEHICLE AND MINE WAS BACKING OUT OF A PARKING LOT AND BACKED IN TO EACH OTHER, NO DAMAGE DONE, I PARKED MY TRUCK, GOT OUT AND THE VEHICLE WENT BACKWARDS AND BACKED INTO THE SAME VEHICLE AGAIN AND DID DAMAGE THIS TIME

THE VEHICLE WAS IN A PARKING LOT, WHEN THE DRIVER PUT THE VEHICLE INTO GEAR IT SUDDENLY SURGED FORWARD STRIKING A BUILDING RESULTING IN INTEROIR AND EXTERIOR DAMAGE (KENTUCKY UNIFORM POLICE TRAFFIC COLLISION REPORT). *YH

ON SEVERAL OCCASIONS, STEERING WHEEL VIBRATES WHEN BRAKING AT 40 MPH, VEHICLE ALSO PULSATES WHEN BRAKING, DEALER FOUND ROTORS WARPED, FRONT BRAKE ROTORS WERE RESURFACED.*AK *TT

ROTORS WERE TURNED DOWN ABOUT 1 AND A HALF MONTHS AGO AND THEY ARE WARPED AGAIN. I FEEL THESE ROTORS ARE DEFECTIVE. *AK

FRONT END SHIMMIED AND STEERING WHEEL SHOOK WHEN BRAKING. RESULT - $240 ROTOR REPAIR. WAS TOLD THAT RECALL ONLY APPLIED TO 1994-98 MODELS. *AK

RIGHT FRONT ALUMINUM WHEEL RIMS GETS TOO HOT TO TOUCH. RIMS SEEM TO GET HOT ACCORDING TO TEMPERATURE OUTSIDE. DEALER CAN'T DUPLICATE PROBLEM.*AK THE RIGHT FRONT CALIPER WOULD NOT TOTALLY RELEASE HEATING THE ROTOR AND CAUSING VIBRATION, THE CALIPER AND ROTOR WERE REPLACED WHICH REMEDIED THE PROBLEM. *SLC

VEHICLE SUDDENLY EXHIBITED VIOLENT SHIMMY WHEN APPLYING BRAKES, SURPRISING THE DRIVER, AND CREATING VEHICLE CONTROL DIFFICULTY. DEALER CHARGES $30 JUST TO CHECK FOR POSSIBLE SAFETY DEFECT.*AK

HAD VEHICLE PARKED IN DRIVEWAY WITH BOTH LEFT SIDE DOORS OPEN. WAS TAKING CHILD OUT OF VEHICLE WHEN SHIFT LEVER POPPED OUT OF PARK INTO REVERSE AND STARTED TO ROLL BACKWARDS DOWN THE DRIVEWAY. VEHICLE HIT A NEIGHBOR'S VEHICLE. NO INJURIES.*AK

THE BRAKES BEGAN PULSING AND THE VEHICLE SHAKING WHEN STOPPING. IT GOT WORSE EACH WEEK,. I FINALLY TOOK IT IN FOR REPAIRS. 23,000 MILES IS TOO SOON FOR A COMPLETE REPLACEMENT OF ROTORS ON ANY VEHICLE! JEEP SHOULD REPLACE THEM AS DEFECTIVE.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

WHEN APPLYING BRAKES, IT CAUSED STEERING WHEEL TO VIBRATE SEVERELY. VEHICLE HAS BEEN TO DEALER'S SHOP ON FOUR OCCASIONS AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK

WHILE TRAVELING AT SPEEDS HIGHER THAN 20 MPH AND APPLYING THE BRAKES THERE IS A VIBRATION COMING FROM VEHICLE. DEALERSHIP EXAMINED VEHICLE, AND DETERMINED THAT ROTORS WERE WARPED AND HAD TO BE REPLACED. REPAIRS WERE NOT MADE BECAUSE DEALERSHIP WOULD NOT COVER THEM UNDER WARRANTY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

VEHICLE HAD EXCESSIVE VIBRATION IN STEERING COLUMN WHEN BRAKES WERE APPLIED. DEALER REPLACED WARPED FRONT ROTORS AND BRAKE PADS. NOW 4,000 MILES LATER VIBRATION IS BEGINNING TO HAPPEN AGAIN, WILL BE TAKING TO DEALER FOR FIX BUT MOST LIKELY AT MY EXPENSE SINCE 12MONTH 12,000 MILE WARRANTY IS UP. AFTER READING ALL INPUTS FROM GRAND CHEROKEE OWNERS I BELIEVE THIS PROBLEM MUST BE A KNOWN MANUFACTURER DEFECT OR DESIGN PROBLEM AND JEEP SHOULD PROVIDE A FIX AT NO ADDITIONAL COST TO THE CONSUMER.

WHEN BRAKING AT SPEEDS OVER 60 MPH, STEERING WHEEL VIBRATES, DEALER IS REPLACING WORN OUT FRONT ROTORS EVERY 4-5 MONTHS. ROTORS HAVE BEEN REPLACED 3 TIMES.*AK *YD

I BOUGHT THE 2000 JEEP GRAND CHEROKEE CAR BRAND NEW, ONE YEAR LATER WE HAD TO HAVE THE ROTORS REPLACED, SIX MONTHS LATER WE HAD TO REPLACE THE BRAKE PADS. SIX MONTHS AFTER THAT, THE AUTOMATIC DOOR LOCK ON THE DIVER'S SIDE STARTED MAKING LOUD SCREECHING NOISES WHENEVER YOU LOCK AND UNLOCK THE DOOR, A DEALER LOOKED AT IT AND ESTIMATED $700 TO HAVE IT REPAIRED. WE'VE BEEN HAVING FRON SUSPENSION PROBLEMS, AND THE TRANSMISSION MAKES A HUMMING SOUND WHEN IT'S IN REVERSE. WHAT'S NEXT?*AK

VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED. VEHICLE SUDDENLY WENT BACKWARD AND INTO A SIGN POST. CONSUMER JUMPED IN, AND SHUT OFF ENGINE. DAMAGE TO VEHICLE WAS $ 1200.00. *AK

CONSUMER PUT VEHICLE IN PARK WHILE STILL RUNNING, CONSUMER WENT INTO HOUSE FOR ABOUT 2 MINUTES/ VEHICLE JUMPED INTO REVERSE/ STARTED TO ROLL BACKWARDS, AND HIT AN OAK TREE. DRIVERS SIDE DOOR CAME OFF. CONSUMER HAS CONTACTED DEALER. *AK *SLC

CONSUMER'S WIFE WAS DRIVING A LEASED GRAND, CHEROKEE, AT APPROXIMATELY 5 MILES. BROUGHT IT BACK, AND PARKED IT IN DRIVEWAY, TOOK FOOT OFF BRAKE, AND AUTOMOBILE IMMEDIATELY TOOK OFF . IT WENT STRAIGHT THROUGH CONSUMER'S GARAGE, HITTING OTHER CAR THAT WAS PARKED IN GARAGE, CAUSING DAMAGE TO IT BEFORE COMING TO A HOLT. *AK

WHILE TRAVELING INTO A CURVE AT APPROXIMATELY 35 MPH, THE SEAT FRAME BROKE UNDERNEATH AND MADE IT EASY FOR THE SEAT TO SUDDENLY ROCK FREELY WITH A LEFT-LEANING TO FRONT AND RIGHT-LEANING TO BACK MOTION, MAKING THE VEHICLE ALMOST IMPOSSIBLE TO DRIVE NOW. HOWARD-WILSON CHRYSLER-PLYMOUTH-JEEP IN JACKSON, MS (WHERE I'VE BEEN HAVING MOST OF THE SERVICE WORK PERFORMED ON THE JEEP) WAS CONTACTED ABOUT POSSIBLE RECALL INFORMATION, BUT I WAS ADVISED THAT I'D BE REQUIRED TO PAY FOR THE REPAIR MYSELF. I HAVE NOT CONTACTED THE MANUFACTURER OR THE DEALERSHIP WHERE THE VEHICLE WAS ORIGINALLY PURCHASED YET, BUT AN ESTIMATE FOR THE REPAIR OF THIS ITEM WAS IN EXCESS OF $400.00. I RECENTLY REMOVED THE SEAT FROM THE VEHICLE AT A LOCAL SHOP AND TRIED TO HAVE THE SEAT FRAMED WELDED BACK TOGETHER (BECAUSE IT'S A CLEAN SEPARATION OF THE METAL ON THE FRONT DRIVER'S SIDE CORNER OF THE SEAT ABOVE WHERE IT ATTACHES TO THE TRACK), BUT THE SHOP STRONGLY ADVISED AGAINST IT FOR THE LIKELIHOOD OF WEAKING THE METAL IN THAT AREA AND LEAVING THE POTENTIAL OF IT HAPPENING AGAIN, BUT EVEN THEY HAD NO IDEA HOW THIS PARTICULAR BREAKAGE COULD HAVE HAPPENED IN THE FIRST PLACE.*AK

ROTORS WARPED AT 19,000 MILES... NUMEROUS COMPLAINTS ON-LINE FOR REPEAT ROTOR REPLACEMENTS. *AK

WHILE ON SIDE OF THE ROAD CONSUMER LEFT VEHICLE RUNNING IN PARK. ABOUT 2 MINUTES LATER, VEHICLE HAD JUMPED IN REVERSE AND STARTED TO ROLL DOWN THE HILL. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK WHILE DRIVING THE VEHICLE JUMPED FROM DRIVE TO NEUTRAL, THE DEALER HAS BEEN UNABLE TO FIND THE PROBLEM. NLM

THE JEEP WAS PLACED INTO PARK. WHILE IT WAS IDLING MY WIFE STEPED OUT OF THE CAR TO TALK TO A FRIEND. WITH MY TWO CHILDREN IN THE BACK SEAT THE CAR BEGAN ROLLING BACKWARDS DOWN A HILL. BY THE GRACE OF G-D THE CAR TURNED AND CRASHED INTO ANOTHER CAR AND THEN INTO A FENCE. NO ONE WAS HURT BUT THE CAR WAS BADLY DAMAGED. PLEASE CONTACT ME IF ANYONE CAN SUGGEST WHAT MY LEGAL RIGHTS ARE IN THIS MATTER. SINCERELY [XXX] [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

THE VEHICLE HAD AN ONGOING PULSATION PROBLEM WITHIN THE BRAKE PEDAL WHEN IT WAS DEPRESSED. THE TECHNICAL SERVICE BULLETIN 0500302RB DEALT WITH THIS ISSUE, AND STATED THAT THE FRONT ROTORS SHOULD BE REPLACED BECAUSE THEY WARPED. THE DEALERSHIP REPLACED THE ROTORS. THE PULSATION RECURRED WITHIN 7000 MILES, AND ROTORS WERE TURNED. THE PULSATION RECURRED WITHIN 10,000 MILES. THEN THE FRONT ROTORS AND CALIPERS WERE REPLACED. PULSATION RECURRED WITHIN 10,000 MILES. *AK *NM *SC

THE BRAKES STARTED TO SHIMMY AT ABOUT 15,000 MILES ON THE VEHICLE. IT BECAME A SAFETY ISSUE WITH VIOLENT SHAKING WHEN DECELERATING AT 25,000 MILES AND WAS BROUGHT INTO BURNSIDE MOTORS (WHERE IT WAS PURCHASED). THE GARAGE DIAGNOSED THE ROTORS AND BRAKE PADS NEEDED REPLACING. ROTORS SHOULD NOT BE A NORMAL WEAR ITEM WITH ONLY 25,000 MILES ON A VEHICLE. DAIMLER CHRYSLER REFUSED TO COVER THE COST AND INSTALLATION OF THE NEW ROTORS.*AK

CONSUMER WAS TRAVELING ABOUT 50MPH ON HIGHWAY AND ANOTHER VEHICLE SUDDENLY STOPPED. IN ORDER FOR TO AVOID THE OTHER VEHICLE, SHE WENT INTO GUARDRAIL. WHEN CONSUMER APPLIED ANTI-LOCK BRAKES VEHICLE SKIDDED AND LOCKED UP. INTERIOR REAR SEAT WASN'T PROBERLY BOLTED , SEAT CAME OUT FROM FLOOR. IT WAS SECUED. FRONT AIRBAGS DIDN'T DEPLOY. DEALERSHIP WAS AWARE OF PROBLEM. *AK

REAREND MAKES A HOWLING SOUND BETWEEN 55-63 MPH WHEN I AM COASTING. *AK

WHEN APPLYING BRAKES, VEHICLE WOULD VIBRATE, DEALER WOULD NOT REPLACE THE WARPED ROTORS, CONSUMER HAD THEM REPLACED BY ANOTHER MECHANIC AND WOULD LIKE TO BE REIMBURSED. *SLC

ROTORS HAVE NEEDED TO BE TURNED TWICE AT 8000 MILE INTERVALS. *AK

STEERING WHEEL VIBRATES DURING HIGHWAY SPEED BRAKING, ALL ROTORS AND PADS REPLACED @ 9180 MI. 3 ROTORS RESURFACED AND ONE REPLACED AGAIN @16356 MI. - VEHICLE WHISTLES AT SPEED GREATER THAN 15 MPH. DEALER REPLACED 'PITTED BEARINGS' IN FRONT DIFFERENTIAL @ 18235 MI..*AK

WHILE DRIVING AT ANY SPEED VEHICLE WILL SHUT OFF. CONTACTED DEALER SEVERAL TIMES, BUT THE DEALER COULD NOT SOLVE PROBLEM.*AK

PE 01 021: VEHICLE WAS PARKED. CONSUMER HEARD A CLICKING SOUND JUST BEFORE VEHICLE ROLLED OUT OF DRIVEWAY INTO A PARKED CAR;. MANUFACTURER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK

I AM HAVING TO REPLACE ROTORS ON MY JEEP GRAND CHEROKEE FOR THE THIRD TIME IN 30,000 MILES. WHEN I REMOVED THE FRONT TIRES TO ROTATE THEM, I COULD GRAB THE ROTORS AND EFFORTLESSLY MOVE THEM QUITE A FEW CENTIMETERS. I AM IN FEAR OF HAVING A CATASTROPHIC FAILURE AND WILL BE REQUESTING THAT JEEP TAKE BACK MY VEHICLE AND PAY OFF THE REMAINDER OF MY LOAN. I WOULD NEVER HAVE PURCHASED THIS VEHICLE HAD I KNOWN OR BEEN TOLD BY THE DEALERSHIP THAT THERE WAS A MAJOR PROBLEM WITH THE BRAKING SYSTEM. I FEEL JEEP HAS PUT MY FAMILY'S LIVES IN DANGER IN ORDER TO MAKE A BUCK.*AK

VEHICLE SHUDDERED WHEN BRAKES WERE APPLIED. DEALER TURNED ROTORS AT 11500 MILES. VEHICLE NOW HAS 19000 MILES AND PROBLEM IS HAPPENING AGAIN. THE DEALER IS TRYING TO BLAME THE PROBLEM ON MY DRIVING STYLE!*AK

CONSUMER STATES THE VEHICLE CAUGHT ON FIRE WHILE PARKED, THE FIRE DEPARTMENT STATED THE FIRE ORIGINATED FROM THE ALARM SYSTEM, CONSUMER ALSO STATES A BODYGUARD SYSTEM WAS INSTALLED IN THE VEHICLE.(CLAIM#51-0490-612)*JB