2003 Jeep Grand Cherokee Complaint Log

I OWN A 2003 JEEP GRAND CHEROKEE LIMITED WITH 90,000. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHEILD,(2) FOGGING OF FRONT PASSENGER WINDOWS,(3) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY,(1) THE WINDSHEILD AND FRONT WINDOWS DO NOT DEFOG, AND (2) NO HEAT WHATSOEVER COMES FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A "BLEND AIR DOOR" IS NECESSARY AT A COST OF APPROXIMATELY $1,200 INCLUSIVE OF 7 HOURS OF LABOR. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEE LIMITEDS WITH DUEL ZONE VENTILATION SYSTEMS. *NM

I OWN A 2003 JEEP GRAND CHEROKEE LIMITED WITH 52,000 MILES. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHIELD,(2) FOGGING OF FRONT PASSENGER WINDOWS,(3) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY,(1) THE WINDSHIELD AND FRONT WINDOWS DO NOT DEFOG, AND (2) NO HEAT WHATSOEVER COMES FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A "BLEND AIR DOOR" IS NECESSARY AT A COST OF APPROXIMATELY $1,200 INCLUSIVE OF 7 HOURS OF LABOR. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEE LIMITED WITH DUEL ZONE VENTILATION SYSTEMS. *JB

VISIBILITY : WINDSHIELD DEFROSTER/DEFOGGER SYSTEM IS UN-OPERABLE DUE TO FAULTY "HEATER BLEND DOORS". THIS IS A SERIOUS SAFETY "HAZARD" DUE TO FACT YOU CAN NOT DEFROST THE FRONT WINDSHIELD WHEN NECESSARY TO SEE WHERE YOU ARE GOING. *TR

ONE DAY I TURNED ON THE HEAT AND COLD AIR WAS BLOWING FROM ONE SIDE OF THE DASH EVEN WHEN I HAD THE HEAT TURNED ON. I TOOK IT TO THE DEALER, AND NOW I HAVE TO PAY ABOUT 1000 DOLLARS TO FIX IT. MY CAR ONLY HAS 40000 MILES JEEP GRAND CHEROKEE 2003. *JB

2003 JEEP GRAND CHEROKEE LIMITED, BOUGHT MY JEEP ABOUT 1 A YEAR AND HALF AGO. IT HAS THE DUAL CLIMATE CONTROL THE PROBLEM WITH THE HEAT STARTED IN THE PASSENGER SIDE. IT ONLY BLOWS COLD AIR NOW THE DRIVER SIDE IS OUT TOO. QUOTE FROM DEALER IS IT WILL COST 800- 900 TO REPAIR AND TURNAROUND TIME WAS AT LEAST 2 DAYS. *TR

TL* - THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE VEHICLE'S DEFROSTER WAS NOT DEFROSTING THE WINDOWS ON THE PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT ATTEMPTED TO USE ALL SETTINGS TO DEFROST THE WINDOWS AND HAS BEEN UNSUCCESSFUL. THE CONTACT'S REAR DEFROST WAS OPERATING PROPERLY. THE CONTACT STATED THAT THIS FAILURE OCCURRED ON 12/18/06. THE CONTACT'S REFERENCE TECHNICAL BULLETIN # 2400104, NHTSA ITEM# 10005603; NEW HVAC SUB-ASSEMBLY REPLACED BLEND OR RECIRC DOOR COMPONENTS. *AK THE MANUFACTURER INFORMED THE CONSUMER THE MILEAGE EXCEEDED THE LIMITATIONS OF THE MANUFACTURES WARRANTY AT THE TIME THE EXPENSE WAS INCURRED. UPDATED 01/19/07.*JB

DT*: THE CONTACT STATED ALTHOUGH THERE WERE NO ONGOING PROBLEMS WITH THE SEAT WARMERS, THERE WAS A NHTSA RECALL, #06V197000 ON THE VEHICLE REGARDING THE SEATS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS NOT ALERTED. ADDITIONALLY, WHILE ATTEMPTING TO OPEN THE FRONT PASSENGER POWER SIDE WINDOW, THERE WAS A POPPING NOISE. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THE POWER WINDOW CONTROL NEEDED TO BE REPLACED.

THE DRIVER AND PASSENGER SEAT WARMERS DO NOT WORK. THE DEALER TOLD HER THERE WAS NOT A RECALL ON SEAT WARMERS. SHE TOOK HER JEEP TO A DIFFERENT REPAIR SHOP AND THEY WERE ABLE TO PULL UP A RECALL (S17) ON THE INTERNET.

BLEND DOOR FAILED. HEAT NO LONGER CAME OUT ON PASSENGER SIDE. COLD AIR INSTEAD. COST $1500 TO FIX. ABSURD FOR A 3 YR OLD AUTO (2003) WITH 40K MILES. JEEP GRAND CHEROKEE. I UNDERSTAND THE BLEND DOOR FAILS ON ALMOST ALL THEIR 1999-2004 CARS. *JB

THE 2003 JEEP GRAND CHEROKEE BLOWS COLD AIR OUT OF PASSENGER'S SIDE VENTS, INCLUDING THE FRONT WINDOW VENT THAT WAS SUPPOSED TO DEFROST THE WINDOW. I HAD TO STOP AND SCRAPE INSIDE AND OUT WHEN IT WAS COLD OUTSIDE. THIS WAS DANGEROUS!!! THE DEFROSTER NEEDED TO OPERATE PROPERLY, AND THERE WERE THOUSANDS OF JEEPS WITH THIS PROBLEM. *AK

FAULTY FUEL PUMP AND FAULTY A/C. *NM

I OWN A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING ON 12/05/2006 I EXPERIENCED A SYSTEM FAILURE WHEN MY PASSENGER WINDOW FELL FOR NO REASON. I TOOK IT TO THE DEALER AND THEY REPORTED THAT THE POWER WINDOW REGULATOR WHICH FAILED. I THEN CHECKED YOUR SITE AND NOTICED NUMEROUS COMPLAINTS FOR THE SAME PROBLEM. THIS IS A COSTLY REPAIR AND I JUST WONDERED HOW MANY TIMES SOMEONE HAD TO SUFFER A FINANCIAL LOSS ON A PART THAT IS SO COMMON AND OF WHICH I NEVER HAD A PROBLEM WITH ON OTHER VEHICLES OWNED THAT HAD MUCH MORE ACTIVITY THAN THIS WINDOW. PLEASE LET ME KNOW BECAUSE AS A CONSUMER I WOULD HOPE THAT MANUFACTURERS ARE HELD TO SOME STANDARDS. *JB

AUTOMATIC CLIMATE CONTROL SYSTEM BLOWS ONLY COLD AIR FROM THE RIGHT SIDE EVEN WHEN HIGH HEAT HAS BEEN SELECTED. THOUSANDS OF GRAND CHEROKEES ARE AFFECTED BY THIS PROBLEM. REPAIR COSTS ARE IN THE $1200-1500 RANGE. THIS SHOULD PROMPT A RECALL ORDER.

HOOD MECHANISM FAILED. PASSENGER SIDE POWER WINDOW FAILED. CAR HEATER FAILED. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH THE STEERING COLUMN WAS LOOSE AND THE CONTACT LOST CONTROL OF THE VEHICLE WHEN DRIVING OVER A BUMP IN THE ROAD. THE FAILURE MILEAGE WAS 42900. THE DEALER ON ONE OF THREE OCCASIONS REPLACED THE TRACKING BAR AND FRONT STEERING DAMPER. ALSO, THE DEALER STATED THAT THE STEERING COLUMN COULD BE REPLACED AT COST TO THE OWNER. THE CURRENT MILEAGE WAS 44200. *AK

I TURNED ON THE HEATER/DEFROSTER TO CLEAR THE WINDSHIELD AND ONLY COLD AIR WOULD COME OUT. AFTER SPEAKING TO A FEW DEALERSHIPS THE ALL AGREED ON THE SAME PROBLEM. IT IS THE BLEND DOORS. IT WILL COST ME 90.00 FOR PARTS AND 600.00 IN LABOR FOR A VEHICLE THAT I HAD 4 MONTHS AND ONLY 44,000 MILES. IT IS HARD TO DRIVE IN THE WINTER WITH FOGGED UP WINDOWS. NOT TO MENTION UNSAFE. I WILL KEEP THE OLD PARTS. *NM

2003 JEEP GRAND CHEROKEE HEATING SYSTEM BLEND DOOR. *NM

FUEL LEAK AFTER FILLING CAR UP. *NM

BLEND DOOR MALFUNCTION. ON THE PASSENGER SIDE OF MY JEEP I ALWAYS HAVE COLD, NO MATTER HOW MANY TIMES I TRY TO CHANGE THE TEMP TO GET THE DOORS TO ADJUST. DRIVER SIDE HAS SPORADIC PROBLEMS WITH THE BLEND DOORS. SOMETIMES IT WILL BE THE TEMP THAT I WANT, AND OTHER TIMES IT WILL BE THE COMPLETE OPPOSITE. WHEN I ASKED THE JEEP DEALER IN TOWN, HE ESTIMATED THAT IT WOULD COST $1400 TO FIX THE PROBLEM. I HAD BOUGHT THE JEEP FROM A DEALERSHIP 4 MONTHS PRIOR TO THIS HAPPENING. I HAVE DONE NOTHING TO CORRECT THIS PROBLEM BECAUSE I REFUSE TO PAY OUT OF MY OWN POCKET FOR FAULTY EQUIPMENT THAT WAS INSTALLED BY THE VEHICLE MANUFACTURER. *JB

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING CONSISTENTLY MALFUNCTIONED WHILE TRYING TO TURN IN ANY DIRECTION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER, WHO DETERMINED THAT THE STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER AND TWO OTHER INDEPENDENT MECHANICS WHO DETERMINED THE STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND PROVIDED NO ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. NO REPAIRS OR REPLACEMENTS WERE MADE. UPDATED 12/5/2006 - *NM

IT APPEARS AS THOUGH 1999 TO 2004 JEEP GRAND CHEROKEES HAVE AN ISSUE WITH "BLEND DOOR" FAILURE IN THE HVAC SYSTEM. THE FAILURE WILL PREVENT HEAT FROM REACHING THE WINDSHIELD. IN FREEZING CONDITIONS THE WINDSHIELD WILL UNEXPECTEDLY ICE UP AND RESULT IN POOR VISIBILITY. AFTER SPEAKING WITH DEALERSHIP AND INDEPENDENT REPAIR TECHNICIANS AS WELL AS INTERNET RESEARCH, IT APPEARS THE FAILURE RATE IS "VERY HIGH". THE MANUFACTURER HAS REVISED THE FAULTY PARTS USED IN THIS SYSTEM (TSB#2400104) BUT ARE DOING NOTHING TO ALERT OWNERS OF THE POTENTIAL, UNEXPECTED FAILURE. *JB

AUTO DEFROST HAS CAUSED DRIVER SIDE REARVIEW MIRROR TO BECOME FOGGY MAKING IT VERY DIFFICULT TO SEE. *JB

DT*: THE CONTACT STATED WHILE DRIVING 65 MPH, THE HEATER BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE BLEND DOOR NEEDED TO BE REPLACED. *AK

CONSUMER COMPLAINT CONCERNING 2003 GRAND CHEROKEE NOTIFICATION CODE F17 HEATED SEAT ELEMENTS. *TS THE CONSUMER HAD AFTERMARKET DVD PLAYER/LC SCREEN INSTALLED IN HEADREST. THE CONSUMER REFUSED TO PAY TO HAVE THE AFTERMARKET ITEMS REMOVED IN ORDER FOR THE DEALER TO DO THE RECALL, THEREFORE RECALL WORK COULD NOT BE DONE. THE CONSUMER INDICATED THAT ALL ACCESSORIES WERE INCLUDED IN THE PRICE OF VEHICLE AT FINAL SIGNING. THE ACCESSORIES WERE INSTALLED LATER DUE TO UNAVAILABILITY AS A FACTORY INSTALLED PRODUCT. *NM

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER WJ STYLE JEEP HEAT STOPPED WORKING. COULD NOT SEE TO DRIVE DURING THE WINTER. DEFROST WOULD NOT WORK. JEEP WOULD NOT FIX. COST ME OVER $3000.00 CDN TO REPAIR AT DEALERSHIP.

JEEP GRAND CHEROKEE LAREDO 4X4 2003 CONTINUOUS FAILURE OF THE RELAY SWITCH FOR THE RADIATOR AND ALSO FAN ASSEMBLY. RELAY SWITCH GOES BAD EVERY 6MO TO 9MO. FAN ASSEMBLY WAS REPLACED OCT 2010 AND NEEDS TO BE REPLACED AGAIN MARCH 2011. *TR

BROKEN HEATER AND DEFROST ON PASSENGERS SIDE. BAD BLEND DOORS. *NM

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE SHIFTING OUT OF NEUTRAL, THE VEHICLE SURGED FORWARD. THE CONTACT DEPRESSED THE BRAKE PEDAL WITH BOTH FEET, BUT THE VEHICLE FAILED TO STOP. THE VEHICLE CRASHED INTO A POLE, FLIPPED OVER THREE TIMES, AND LANDED ON A BUSINESS SIGN. SMOKE BEGAN TO RISE FROM THE ENGINE AND THE FIRE DEPARTMENT USED THE JAWS OF LIFE TO RESCUE THE CONTACT FROM THE VEHICLE. SHE SUSTAINED INJURIES TO HER BACK AND LEFT LEG. A POLICE REPORT WAS FILED AND THE INVESTIGATION CONCLUDED THAT THE FAILURE WAS DUE TO THE ACCELERATOR PEDAL BECOMING STUCK. THE SPEED AND ENGINE SIZE WERE UNKNOWN. THE VIN WAS VERIFIED AND APPEARS TO BE VALID. THE VEHICLE WAS DESTROYED, THEREFORE NO CURRENT MILEAGE WAS AVAILABLE. THE FAILURE MILEAGE WAS 60,000.

TL*- THE CONTACT RECEIVED RECALL O6V197000 FOR THE 2003 JEEP GRAND CHEROKEE CONCERNING THE HEATED SEAT ON 07/06. THE RECALL WAS REPAIRED BACK IN SEPTEMBER OF 2006. HE TOOK THE VEHICLE TO DEALER FOR A SERVICE CHECK WHEN THE SERVICE MECHANIC GOT IN THE DRIVER'S FRONT SEAT, AND THE SEAT CAUGHT ON FIRE AND BURNED . THE MECHANIC WAS BURNED THROUGH HIS PANTS AND BURNED HIS WALLET. THIS WAS THE FIRST TIME THAT HE USED THE SEAT HEATER AFTER THE RECALL WAS REPAIRED. THE DEALERSHIP REPLACED THE SEATS AGAIN, BUT THE CONTACT WAS AFRAID TO USE THE HEATED SEATS. THE CONTACT WOULD LIKE FOR NHTSA TO BE AWARE OF THIS MALFUNCTION. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE WAS 85,000.*AK

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHEN THE DRIVER SIDE SEAT HEATER WAS ACTIVATED, IT OVERHEATED. THE FAILURE CAUSED TWO DIFFERENT DRIVERS OF THE VEHICLE TO SUSTAIN SLIGHT BURNS. ACCORDING TO THE MANUFACTURER, THE VEHICLE IS NOT INCLUDED IN RECALL # 06V197000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER). HOWEVER, THE CONTACT FELT HIS VEHICLE SHOULD BE INCLUDED AS PART OF THE RECALL. THE CURRENT MILEAGE IS 40,000 AND FAILURE MILEAGE WAS 32,000.

VENTILATION SYSTEM FAILS, BLOWING SOME COLD, SOME HOT AIR OUT OF DIFFERENT VENTS. NOTHING I DO WILL STOP THE AIR. *AK

2003 GRAND CHEROKEE ENGINE OVER HEATED WHEN SLOWING DOWN. *TS THE COOLING FAN RELAY AND COOLING FAN MODULE WAS REPLACED. THE HOOD WOULD NOT STAY OPEN. THE DEALER REPLACED THE HOOD PROPS. THE FRONT ROTORS WERE OUT OF ROUND. *JB

I RECEIVED A NOTICE OF A RECALL FOR MY 2003 JEEP GRAND CHEROKEE REGARDING THE FRONT SEAT ELECTRIC HEATING ELEMENT AND THE POTENTIAL FOR IT TO CAUSE AN INTERIOR FIRE UNDER CERTAIN OPERATING CONDITIONS. HOWEVER, IN MY SEVERAL ATTEMPTS TO SCHEDULE AN APPOINTMENT AT SCHUMAN CHRYSLER I HAVE BEEN TOLD THEY (A) THERE WAS A NATIONAL SHORTAGE ON THE NECESSARY PARTS AND (B) THEY ARE ONLY BEING SENT ONE PER WEEK. I SHOULD THINK CHRYSLER WOULD MAKE SURE THEY HAD THE AVAILABLE PARTS NECESSARY BEFORE SENDING OUT LETTERS REGARDING THIS NATIONAL RECALL. *JB

FAILURE OF BLEND AIR DOOR SYSTEM IN HVAC, FIRST FAILURE 2006, SINCE FAILED AGAIN, NOT YET REPAIRED. *TR

COLD AIR COMES OUT OF THE HEATER SYSTEM ON ANY TEMP AND/OR ZONE SETTING. FIRST STARTED WITH PASSENGER SIDE, NOW BOTH PASSENGER AND DRIVER SIDE BLOW ONLY COLD AIR...CAUSING VISIBILITY ISSUES (FOG/FROST ON THE WINDSHIELD), PARTICULARLY DURING HIGH HUMIDITY OR INCLEMENT WEATHER. *TR

WAITING FOR "RECALL REPAIR", SINCE SEPT 14,2006. *JB

VERY UNSAFE MALFUNCTION OF THE "BLEND DOORS" IN MY 2003. DEFROSTER ONLY WORK ON MY DRIVER'S SIDE. DEALER KNOWS ABOUT IT, SAYS IF YOU ONLY HAVE ONE MALFUNCTIONING, YOU MIGHT AS WELL REPLACE BOTH BLEND DOORS BECAUSE THEY KNOW THE PARTS ARE BADLY DESIGNED AND WILL FAIL, SAYS ABOUT $1600 - $1800 TO FIX IT WITH REDESIGNED PARTS! *JB

DT*: THE CONTACT STATED WHEN THE BRAKE WAS APPLIED, THE PEDAL AND THE FRONT END SHIMMIED WHILE TRAVELING 50 MPH. THE DEALERSHIP DETERMINED THAT THE ROTORS WERE TOO THIN TO BE FILED DOWN AND NEEDED TO BE REPLACED. UPDATED 10/25/2006 - *NM

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE TURN SIGNAL WAS ACTIVATED, THE EXTERIOR AND INTERIOR INDICATORS FAILED TO ILLUMINATE. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 58,000 AND FAILURE MILEAGE WAS 50,000. THE CONSUMER STATED CONTACTED CHRYSLER TO NO AVAIL BUT THEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND FINALLY REPAIRED ON 07/31/07 PROBLEM IS NOW RESOLVED. UPDATED 09/05/07 *TR

HEATER. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CURRENT MILEAGE WAS 15,800. THE CLOSEST DEALER TO THE CONTACT WAS NOT RECEIVING ANY PARTS TO HONOR THE RECALL. THE DEALER PLACED HER ON THE WAITING LIST. THE CONTACTWAS AWARE OF THE SAFETY RISK AND POSSIBLE FIRE INVOLVED WHILE WAITING ON THE PARTS. THERE WERE NO OTHER FAILURES AT RTHIS TIME.

DT*: THE CONTACT STATED WHILE THE BRAKE PEDAL WAS APPLIED, THERE WAS A VIBRATION. THE VEHICLE HAS NOT BEEN INSPECTED BY A MECHANIC. THE ROTORS WERE REPLACED. UPDATED *JB

DT*: THE CONTACT STATED WHILE THE VEHICLE RECEIVED A GENERAL MAINTENANCE INSPECTION AT A DEALERSHIP, THE DEALER DETERMINED THE STEERING COLUMN WAS LOOSE AND NEEDED TO BE TIGHTENED. THE MANUFACTURER WAS ALERTED.

BROKEN MODE BLEND DOORS ON 2003 GRAND CHEROKEE WITH DUAL CLIMATE CONTROLS. *TR

A/C AND HEATING BLOWER MOTOR AND POWER WINDOW MOTOR FAILURE. THESE PROBLEMS HAVE OCCURRED IN MY 2003 JEEP GRAND CHEROKEE LIMITED. AFTER RESEARCHING I HAVE FOUND WELL OVER 180 PEOPLE WHO OWN GRAND CHEROKEES (VARIOUS MODELS) BETWEEN THE YEARS 2000-2004 WITH THESE EXACT SAME PROBLEMS. CHRYSLER/ JEEP CUSTOMER SERVICE WILL NOT RESPOND TO MY COMMENTS ON THIS ISSUE. *NM

2003 JEEP GRAND CHEROKEE LAREDO 42,000 MILES: PASSENGER SIDE WINDOW REGULATOR FAILED/BROKE WHILE DRIVING (WINDOW NOT IN USE AT THE TIME) *JB

VEHICLE HAD APPROXIMATELY 50,000 MILES WHEN ENGINE SERVICE LIGHT CAME ON. TOOK VEHICLE TO DEALER WHO NOTICED GASOLINE LEAKING ON THE GROUND UNDER THE GAS TANK. GAS TANK WAS REMOVED AND DEALER FOUND THAT THE O-RING SEALING THE FUEL PUMP TO THE GAS TANK HAD SLIPPED ALLOWING GAS TO LEAK OUT WHEN THE TANK WAS FULL. THE SERVICE REP SAID I WAS VERY LUCKY THAT NOTHING HAD IGNITED THE LEAKING FUEL. *JB

AT 35,000 MILES THE PASSENGER-SIDE WINDOW REGULATOR MADE A POPPING NOISE, THEN THE WINDOW SLOWLY SANK INTO THE WINDOW-WELL AND WOULD NOT MOVE. I HAD TO HAVE THE REGULATOR REPLACED AT A COST TO ME OF $447.20. *JB

JULY 2006 I WAS DRIVING MY 2003 JEEP WHEN I HEARD A POP. I WAS UNSURE WHERE THE SOUND CAME FROM SO I LOOKED AROUND THE VEHICLE TO SEE IF A ROCK HAD HIT THE WINDOW. I THEN PROCEEDED TO ROLL DOWN EACH WINDOW TO SEE IF THERE WAS A PROBLEM THERE. I FOUND THAT THE PASSENGER SIDE WINDOW WAS BROKEN AND THE WINDOW SLID DOWN INTO THE DOOR. WHEN I CALLED THE DEALERSHIP THE PERSON WHO ANSWERED THE PHONE KNEW IMMEDIATELY WHAT THE PROBLEM WAS WITHOUT EVEN SEEING THE VEHICLE BECAUSE THIS IS APPARENTLY A COMMON PROBLEM. WHEN THE VEHICLE WAS TAKEN IN FOR REPAIRS I ASKED TO SPEAK TO THE MANAGER BECAUSE I BELIEVED IT WAS UNFAIR THAT I HAD TO PAY WELL OVER $300 FOR SOMETHING THAT SEEMS TO BE A DEFECT. HE THEN EXPLAINED THAT THE GENIUS ENGINEERS DECIDED TO REPLACE WHAT USED TO BE A STEEL ROD WITH A PIECE OF PLASTIC! I REQUESTED THE ADDRESS TO SEND A FORMAL COMPLAINT TO CHRYSLER REGARDING THIS MATTER AND I FOLLOWED UP WITH A LETTER VIA E-MAIL. IN RETURN, I RECEIVED A FORM LETTER FROM CHRYSLER THAT HAD NOT BEEN COMPLETED. I FEEL CHEATED BY A COMPANY THAT HAS TAKEN MY MONEY AND RAN. I WILL NEVER BUY ANOTHER JEEP OR CHRYSLER VEHICLE BECAUSE OF THE TREATMENT I RECEIVED. THEY DIDN'T EVEN CARE ENOUGH TO PROOFREAD THE FORM LETTER THEY SENT... I'M GUESSING THEY PROBABLY DIDN'T EVEN READ MY LETTER.*JB

DT: THE CONTACT STATED THAT THE VEHICLE CONSISTENTLY STALLED AND LEAKED GAS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY DETERMINED THE GAS LEAK WAS CAUSED BY THE FUEL PUMP. THE FUEL PUMP WAS REPLACED HOWEVER GAS CONTINUED TO LEAK. ON 07/13/06 THE VEHICLE WAS TAKEN TO THE INDEPENDENT REPAIR SHOP FOR THE STALLING PROBLEMS AND THE GAS LEAK. THE MECHANIC DETERMINED THERE WAS A BLOWN FUSE WHICH CAUSING THE VEHICLE TO STALL. THE THE FUSE WAS REPLACED AND TIGHTEN. WHILE STOPPED IN THE DEALER PARKING LOT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE LUNGED FORWARD ACCELERATING AND ALMOST HITTING A PEDESTRIAN. THE MECHANIC TEST DROVE THE VEHICLE AND WAS UNABLE TO MAKE THE INVOLUNTARIY ACCELERATION REAPPEAR. THE VEHICLE CONTINUES TO STALL AND LEAK GAS.