NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2008 Jeep Grand Cherokee. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
RECALL P57 WAS DONE ON SEPT 9 2015, SINCE THEN CARS IGNITION SWITCH GOES INTO OFF POSITION WHILE DRIVING HAS DONE THIS 4 TIMES SINCE RECALL REPAIR AT NIGHT ALL LIGHTS ALONG WITH POWER STEERING AND BRAKES FAIL TO WORK A VERY DANGEROUS SITUATION
I WAS TRAVELING ON MONTROSE PARKWAY IN ROCKVILLE, MD. I WAS TRAVELING AT ABOUT 45MPH. I APPROACHED A SLIGHT BEND TO THE LEFT THAT HAD A SLIGHT DECLINE. I LOST CONTROL ON DEBRIS THAT WAS LEFT OVER FROM AN ACCIDENT EARLIER THAT MORNING. I STRUCK AND WENT OVER THE CURB WITH THE RIGHT SIDE OF MY VEHICLE. I WENT HEAD ON INTO A STEEL LIGHT POST INCASED IN A CONCERT FOOTER. THE VEHICLE SUSTAINED VERY EXTENSIVE DAMAGE TO THE FRONT END. THE AIRBAGS DID NOT DEPLOY DURING THE COLLISION. THIS IS A VERY MAJOR CONCERN TO ME BECAUSE THIS COULD HAVE TURNED OUT WAY WORSE, BUT I WAS VERY, VERY LUCKY TO BE ABLE TO ONLY SUSTAIN BRUISING. THIS VEHICLE WAS A TOTAL LOSS.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
IGNITION TURNS TO OFF WHILE OPERATING, LOSE ENGINE POWER, POWER STEERING AND POWER BRAKES. RECALL P 57/NHTSA 14V-567. DEALER WILL NOT FIX FOR THREE MONTHS. I HAVE THIS PROBLEM WEEKLY. MY MINOR SON HAS TO DRIVE THIS CAR TO SCHOOL, AND AM CONCERNED THIS PROBLEM WILL CAUSE AN ACCIDENT.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING IGNITION MODULE (WIN) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000....UPDATED 12/11/15 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
THE VEHICLE SHUTS OFF FOR NO APPARENT REASON WITH NO WARNING. IT HAS HAPPENED MULTIPLE TIMES. SOMETIMES WHILE IN REVERSE ,SOMETIMES WHILE IN DRIVE AND SOMETIMES WHILE MOVING FROM REVERSE TO DRIVE. IT HAS HAPPENED AT LOW SPEEDS AND AT SPEEDS UP TO 30 MPH. SOMETIMES THE VEHICLE WON'T LET YOU SHIFT TO PARK TO RESTART IT. THERE ARE NO INDICATOR LIGHTS WHEN IT HAPPENS. VERY SCARY AS ITS HAPPENING MORE FREQUENTLY. IT HAS HAPPENED IN DRY AND WET CONDITIONS, ON RESIDENTIAL AND CITY STREETS. ALL INDICATIONS ARE THAT ITHE CAUSE IS THE SAME AS OTHER FIAT CHRYSLER RECALLS FIR THE 2008 GRAND CHEROKEE THOUGH OURS IS NOT ON A RECALL LIST.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION ON NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I TOOK IT IN FOR A RECALL P73...THEY INSTEAD TRIED TO GET MONEY FOR OIL CHANGES AND OTHER THINGS THAT CAME TO OVER 1000.00 WAS SUPPOSE TO TAKE 4 HOURS HAD MY JEEP FOR 2 DAYS..SAID UNLESS I PAID THEM 130.00 TO REPLACE A BADLY CORRODED TC CONNECTOR THEY WOULDN'T DO IT...GOT MY JEEP BACK LOOKED AT THE TC CONNECTOR AND IT WAS NOT CORRODED..IN THE MEAN TIME I CALLED FCA AND THEY SAID IT SHOWED THE RECALL WORK WAS DONE ..IT WAS NOT!..THEY LIED..IT ALSO NEEDS A NEW TC MOTOR THAT SOME DO NEED ON THE RECALL, LUCKY ME MINE WAS ONE...NOW WHAT..THEY DIDN'T DO IT AND THIS COULD CAUSE ME HARM OR A ACCIDENT...
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS AND STARTED NEEDED TO BE REPLACED.. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,935. UPDATED 04/20/16*LJ UPDATED 04/28/16.*JB
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 30,000.
NOTICED LEAKING OF DIESEL FROM THE FUEL TANK (WET SPOT IN PARKING). APPEARS THE TANK WAS CORRODED, AND LEAKING ON ONE OF THE SEAMS. ACCORDING TO GARAGE, DIRT COLLECTED BETWEEN THE TANK (METAL) AND THE SKID PLATE (METAL) RESULTED IN THE LEAK. LOOKING AT SOME FORUMS, THIS APPEARS TO BE HAPPENING FREQUENTLY.
2008 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE WIRELESS IGNITION NODE MODULE RECALL NOTICE. *SMD THE CONSUMER STATED ON SEVERAL OCCASIONS, THE VEHICLE SHUT OFF WHILE DRIVING. *JB
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPIERENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
THE ABS CONTROLLER FAILED. THERE ARE COMPLAINTS ALL OVER THE INTERNET ABOUT PEOPLE HAVING THE SAME ISSUE. I BELIEVE IT WAS BURNED OUT BY THE FAULTY IGNITION SWITCH WHICH POWERS IT. THE SWITCH IS ALREADY UNDER RECALL.
FOR SEVERAL MONTHS MY VEHICLE HAS BEEN SHUTTING OFF WHILE I AM DRIVING DUE TO THE KEY FOB POPPING OUT OF PLACE. I WENT TO THE DEALER IN JANUARY 2015 AND WAS TOLD THE PART IS NOT READY AND TO CALL FOR AN UPDATE. I HAVE CALLED AND BEEN BACK SEVERAL TIMES ONLY TO BE PLACED ON A WAITING LIST. I HAVE BEEN CONTACTING THEM AND GETTING THE SAME RESPONSE THE PART IS NOT AVAILABLE. ON 9/16/2015 WHILE OPERATING THE VEHICLE I NOTICED THE NAVIGATION/RADIO CONSOLE START TO PIXILATE AND BECOME INOPERABLE THEN THE CONSOLE BLACKED OUT, AFTER THAT THE ENTIRE DASH BOARD LIT UP AND I RECEIVED SEVERAL SYSTEM WARNINGS (SERVICE GAUGES, PARK ASSIST DISABLED, CHECK SENSORS, SERVICE SUSPENSION, MY ENGINE LIGHT AND WIPERS CAME ON, I WAS UNABLE TO SIGNAL, USE MY LIGHTS OR TURN OFF THE WIPERS) ALL OF THIS HAPPENED WHILE I WAS DRIVING. I MADE A RIGHT TURN INTO THE PARKING LOT OUT OF FEAR AT THIS TIME I HEARD THE KEY FOB POP BACK AND THE CAR COMPLETELY POWERED DOWN AND I WAS UNABLE TO BREAK BECAUSE THE BRAKES LOCKED UP. THE PARKING LOT WAS SEMI-EMPTY SO I WAS ABLE TO MANEUVER UNTIL IS ROLLED TO A STOP. I THOUGHT I WAS GOING TO DIE. I NEED A RESOLUTION NOW, I STILL HAVE TWO YEARS WORTH OF PAYMENTS LEFT AND I WANT THIS PROBLEM RESOLVED.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE WOULD NOT START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,226.
THE BLEND DOOR ON THE DRIVERS SIDE HAS STOPPED WORKING. SO MY VENTS ON THE DRIVER SIDE ONLY BLOWS COLD AIR. THE GEAR THAT SLIDES INTO THE BLEND DOOR AND HOOKS TO THE ACTUATOR HAS BROKEN.. THE JEEP DEALERSHIP THAT I WENT TO SAYS THAT THEY DO NOT HAVE THESE PARTS ANYMORE, SO I CAN NOT FIX THIS ISSUE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,200.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,193.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PARKED, THE IGNITION SWITCH WOULD NOT TURN OUT OF THE ON POSITION TO THE OFF POSITION. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 111,000. DJR
9/1/15 AT APPROXIMATELY 8:20 P.M. UNINTENDED CHANGE IN IGNITION SWITCH TO THE OFF POSITION RESULTING IN ENGINE SHUTDOWN, ELECTRICAL AND POWER STEERING COMPLETELY SHUTDOWN/LOCK. COLLISION AVERTED BY PULLING RESTING 45 DEGREE ANGLE AGAINST THE CURB. ENGINE RESTARTED THEREAFTER. T/C TO ANOTHER DEALERSHIP (THIS TIME DOWNTOWN LOS ANGELES) AND I AM GLAD TO REPORT AN APPOINTMENT FOR THIS COMING FRIDAY, 9/4/15.
THIS IS THE SECOND RECALL IN 7 MONTHS, RECALL NO. P57/NHTSA 14V-567. THE RECALL IS FOR WIRELESS IGNITION NODE (WIN). THE ELKINS,WV. JEEP DEALER SHIP SAID THEY DO NOT HAVE THE PARTS, I AM NUMBER 8 ON THERE LIST THE LAST TIME I CHECKED. I WOULD THINK THAT THEY COULD GET THE PARTS IN THIS AMOUNT OF TIME.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/6 UPDATED 3/28/2016*JS *CN
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/22/16*LJ CONSUMER STATED BRUNSWICK AUTO MART COMPLETED THE P57 RECALL ON 3/2/16, THEY ALSO COMPLETED THE P73 RECALL ON 3/2/16*JB
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE IGNITION WIRING WAS CORRODED AND REPLACED THE WIRING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. UPDATED 11/23/15*LJ *CN
I WAITED FOR OVER ONE YEAR FOR THE DEALERSHIP TO RESPOND FOR REPAIR OF THE RECALLS P57 / NHTSA 14V-567 (AND P73). THEY COMPLETED THE REPAIR(S) AUGUST 25, 2015 - NO CHARGE. HOWEVER, THE VEHICLE IMMEDIATELY, AND EVER SINCE, HAS SHOWN THE EXACT SAME SYMPTOMS. I RETURNED THE VEHICLE TO THE DEALERSHIP AND THEY NOW SAY THAT THE PROBLEM IS DIFFERENT AND MY COST WILL BE APPROXIMATELY $500.00. THIS DOES NOT SEEM RIGHT.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/14 *CN
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/19/15
TL* THE CONTACT OWNS A 2008 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/22/2015 *CN
WENT TO GET IN MY CAR TO GO TO WORK AND IT WOULDN'T START. I ASSUMED IT WAS JUST A BATTERY. SO I CALLED AAA TO JUMP ME. HE ADVISED THAT YOUR KEY SHOULD NOT WIGGLE WHEN IN THE IGNITION. HE WAS 90% SURE THAT WAS THE CAUSE FOR MY BATTERY ISSUE. HE JUMPED ME SO I COULD GET TO THE GARAGE TO HAVE IT TESTED TO SEE IF IT WAS A BATTERY OR ANOTHER ISSUE BECAUSE HE DIDN'T WANT TO REPLACE BATTERY IF THAT IS THE ISSUE BECAUSE IT WOULD DRAIN IT AGAIN. I WENT .8 OF A MILE AND WAS STOPPED IN TRAFFIC AND ALL THE LIGHTS STARTED FLASHING ON THE DASH AND IT WENT DEAD. CALLED AGAIN TO GET JUMPED. I WENT 5 FEET AND IT STALED OUT AGAIN. HE HAD ME TOWED TO DEALERSHIP BECAUSE HE THINKS IT IS PART OF THE RECALL. WENT TO DEALERSHIP, THEY COULDN'T GIVE ME A LOANER AND TOLD ME IF PART OF RECALL IT WOULD TAKE 3-4 WEEKS TO GET THE PART. I DON'T HAVE ANOTHER CAR. NEXT DAY CALLED ON IT AND EVENTUALLY WAS ADVISED THAT IT WAS THE IGNITION RECALL BUT I HAD TO PAY FOR THE BATTERY. I DON'T FEEL I SHOULD HAVE TO PAY FOR THAT BECAUSE IT WAS DRAINED BECAUSE OF THE PRODUCT RECALL. NEXT DAY- DROVE 15 MILES AND THE CHECK ENGINE LIGHT CAME ON. TOOK IT BACK AND THE DEALERSHIP DOESN'T KNOW WHAT IS WRONG. I DIDN'T GET THE NOTICE OF RECALL UNTIL 08/24/15 AT 3:00 IN THE MAIL. IT WAS RELEASED IN 2014, WHY AM I JUST GETTING IT NOW. I COULD HAVE BEEN KILLED IN IT BECAUSE OF THIS RECALL. IF I WOULD HAVE BEEN ON THE HIGHWAY AND IT JUST STOPPED, I WOULD HAVE BEEN KILLED. THERE IS SOMETHING MAJORLY WRONG WITH THESE JEEPS AND THE WAY PEOPLE SEND OUT THESE RECALLS.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
WE CONTACTED WEST BROTHERS CHRYSLER DEALERSHIP IN SULLIVAN, MO IN FEB. 2015 DUE TO MULTIPLE RECALLS ON THE JEEP. THEY WERE AWARE THE JEEP WAS NOT RUNNING, WE WERE TOLD TO TOW IT TO DEALERSHIP ON FEB 26, 2015 AND THAT ALL PARTS WOULD BE THERE IN 2 TO 3 WEEKS, I AGREED TO PAY FOR A DIAGNOSTIC TEST IF THE JEEP STILL WOULD NOT START AFTER RECALL WAS COMPLETE. I WAS TOLD DIAGNOSTIC TEST COULD NOT BE DONE UNTIL AFTER THE P57 RECALL WAS COMPLETE. AFTER SEVERAL MONTHS OF BEING TOLD PARTS WOULD BE IN I RECEIVED A PHONE CALL FROM JOE BOULWARE ON JULY 23, 2015 STATING WE HAD ONE DAY TO MOVE THE JEEP OR IT WOULD BE TOWED. HE SAID HE HAD SPOKE WITH MY SON (THE PREVIOUS OWNER) ON SEVERAL OCCASIONS TELLING HIM TO MOVE JEEP. THIS WAS FALSE AS MY SON WAS INCARCERATED ALL THE DATES HE GAVE. WE MET WITH GENERAL MANAGER WHO SAID WE WERE NOT WELCOME TO DO BUSINESS THERE ANYMORE DUE TO MY HEALTH ISSUES AND ACCUSATIONS MADE BY JOE BOULWARE, THEY REFUSED TO DO RECALLS ON THIS JEEP OR ON ANOTHER CHRYSLER TRUCK I OWN THAT NEEDS A SAFETY RECALL DONE. IN OUR PRESENCE, BUT NOT ON SPEAKER PHONE THE GENERAL MANAGER TELEPHONED CHRYSLER TO INQUIRE WHEN P57 PART WOULD BE IN, HE IDENTIFIED HIMSELF USING MY SONS NAME WHO IS IN THE MISSOURI DEPARTMENT OF CORRECTIONS INSTEAD OF HIS OWN, HE TOLD US THE HELP LINE INFORMED HIM THEY HAD NO ESTIMATED DATE FOR PART TO BE RELEASED, WHEN I SPOKE WITH CHRYSLER THEY FOUND RECORD OF HIS CALL ON 8-18-15 BUT INFORMATION WOULD HAVE BEEN FALSE AS PART BECAME AVAILABLE 8-14-15. I FILED COMPLAINT WITH CHRYSLER AND THEY ISSUED THE DEALERSHIP A RED LETTER COMPLAINT.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL AND SHIFTED THE GEAR INTO NEUTRAL, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT COASTED INTO A PARKING LOT, TURNED OFF THE ENGINE, WAITED TEN MINUTES, AND RESTARTED THE ENGINE. THE CONTACT WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 14V567000 (ELECTRICAL SYSTEMS). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 104,000.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT WAS ALSO UNABLE TO START THE VEHICLE ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCATION BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,500.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE ENGINE DID NOT START. THE VEHICLE WAS TOWED TO DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE VEHICLE WAS NOT SERVICED BECAUSE THE REDESIGNED PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 20 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY, WENT INTO A DITCH, AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED AN INJURY TO THE LEFT SHOULDER, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Data synced from NHTSA on May 4, 2026