2010 Jeep Grand Cherokee Complaint Log

TL* THE CONTACT OWNED A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 65 MPH AROUND A CURVE, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FRACTURED ARM THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,961.

WHILE TRAVELLING ON THE INTERSTATE AT 75 MPH THE VALVE STEM EXPLODED. THE TIRE LOST ALL OF ITS AIR WITHIN ABOUT 10 SECONDS. THE ALUMINIUM NUT ON THE OUTSIDE THAT HOLDS THE VALVE STEM AND TIRE PRESSURE MONITOR ONTO THE WHEEL HAD BROKEN APART. UPON FURTHER INSPECTION OF THE OTHER VALVE STEMS I FOUND THAT 2 OF THE REMAINING THREE WERE ALSO PLAGUED WITH CRACKED NUTS.

SEPT 26, 2015 DRIVING DOWN THE HIGHWAY AT ABOUT 65 MPH IN CRUISE CONTROL, MY JEEP JUST DIED. WOULD NOT START OR TURN OVER THE ENGINE LIGHT OIL LIGHT AND ECT LIGHT CAME ON. TURNS OUT THE TIMING CHAIN BROKE DAMAGED INTAKE VALVE ON #2 CYLINDER AND EXHAUST VALVE ON #8 CYLINDER. HAD THE HEADS INSPECTED VALVES AND TIMING CHAIN REPLACED. AND NEW SPARK PLUGS, IT HAD 100565 MILES ON IT. PICKED IT UP FROM THE SHOP ON NOV 13, 2015 RAN PERFECTLY NO VIBRATIONS SPARK KNOCK SMOOTH.. NOT EVEN 200 MILES ON IT AND THE SAME THING DRIVING ABOUT 65 MPH IN ECO MODE AND IT JUST DIED. THE ENGINE LIGHT TRACTION CONTROL LIGHT AND ECT LIGHT AND OIL LIGHT CAME ON. PULLED OVER ON THE SHOULD IT WOULD NOT START. HAD IT TOWED BACK TO THE SHOP.. THE SAME THING TIMING CHAIN BROKE AND TWO CYLINDERS HAVE NO COMPRESSION. THE SHOP CALLED THE MANUFACTURER OF THE TIMING CHAIN AND THEY ARE PUZZLED AS WELL ABOUT THE TIMING CHAIN BREAKING SO SOON AFTER BEING REPAIRED. SOMETHING IN THE ENGINE IS CAUSING EXTREME HARMONICS AND/OR VIBRATION INSIDE THE ENGINE AND CAUSING EXCESSIVE FORCE ON THE TIMING CHAIN TENSIONER AND GUIDE. HOWEVER, NEW PARTS SIMPLY DON'T BREAK LIKE THIS IF EVERYTHING IS COPACETIC UNDER THE HOOD.

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY WAS ABLE TO BE REMOVED FROM THE IGNITION WHILE THE TRANSMISSION WAS STILL ENGAGED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V200000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WIN (WIRELESS IGNITION NODE) MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

WHILE TRAVELING ON THE EXPRESS WAY AT A STEADY SPEED OF 70 MPH, WITHOUT CRUISE CONTROL, THE ACCELERATOR PEDAL MOVED SUDDENLY AWAY FROM THE FOOT AND STAYED IN THE FULL GAS POSITION ACCELERATING THE CAR TO WELL OVER 80 MPH. ATTEMPTS TO RETURN THE PEDAL TO A SAFE POSITION FAILED. THERE WAS NO FLOOR MAT INTERFERENCE OF ANY KIND AND CRUISE CONTROL WAS NOT ACTIVE THAT DAY BECAUSE OF EXCESSIVE TRUCK TRAFFIC. ONLY EXTRAORDINARY BRAKING SLOWED THE CAR TO ALLOW SQUEEZING BETWEEN TRUCKS ON THE RIGHT LANE AND EVENTUALLY COMING TO A STOP ON THE FREE WAY SHOULDER. AFTER LETTING THINGS COOL DOWN FOR A FEW MINUTES AND RESTARTING THE ENGINE, THINGS APPEARED TO HAVE RETURNED TO NORMAL AND THE TRIP HOME COULD BE COMPLETED WITHOUT INCIDENT. THE CAR WAS NOT DRIVEN SUBSEQUENTLY UNTIL A LOCAL DEALERSHIP WAS ABLE TO INVESTIGATE THE EVENT. NOTHING WAS FOUND EXCEPT THE ON-BOARD COMPUTER DISPLAYS THE CODE INDICATING THAT BOTH THE ACCELERATOR AND BRAKE SYSTEMS WERE ACTIVE AT THE SAME TIME.- AT THE MOMENT WE ARE AT OUR SECOND DEALERSHIP AND ARE UNDER ADVISEMENT FROM CHRYSLER TO CONTINUE THE INVESTIGATION. HOWEVER NOTHING DIFFERENT HAS BEEN DETERMINED SO FAR. WE ARE UNWILLING TO USE THE CAR DUE TO THE IMMINENT THREAT OF A RECURRENCE OF THE UNKNOWN PHENOMENON.

I WAS DRIVING ALONG ON THE HIGHWAY ABOUT 65 MPH AND ALL OF A SUDDEN THE ENGINE LIGHT OIL LIGHT AND THE 23. ELECTRONIC THROTTLE CONTROL (ETC) WARNING LIGHT ALL CAME ON IN THAT ORDER AND THE ENGINE JUST DIED.. NO SAFE PLACE TO PARK AND NO POWER STEERING BUT WAS ABLE TO GET IT IN A DRIVEWAY OFF THE ROAD.. IT WOULD CRANK BUT NOT TURN OVER.. HAD TO HAVE IT TOWED HOME.. CALLED CHRYSLER TO SEE IF IT HAD ANY RECALLS AND THEY SAID THERE WERE NONE..THEN HAD IT SCANNED READ P0340 CAMSHAFT SENSOR HAD THAT REPLACED STILL DID NOT WORK.. THE MECHANIC CALLED TWO DAYS LATER AND SAID THAT IT WAS THE TIPM MODULE AND HAD IT TOWED OVER TO THE DEALERSHIP.. HE SAID HE HAD TO DIG TO FIND THE RECALL AND THAT MY JEEP WAS MANUFACTURED IN FEBURARY 2010 AND IT FALLS INTO THE RECALL.. THIS IS NOT THE FIRST TIME I HAVE HAD ELECTRICAL ISSUES SUCH AS THE RADIO SHUTTING DOWN AND RESTARTING FOR NO REASON THE REMOTE HAVING NEW BATTERIES AND NOT UNLOCKING THE VEHICLE..

WHEN GETTING OFF THE HIGHWAYS DOWN RAMP AT 40 MPH THE TIRE VALVE BROKE OFF THE TIRE AND WENT FLAT INSTANTLY. THIS ALSO HAPPEN ON MY DODGE RAM 2009 LAST YEAR SO THIS ISSUE IS DANGEROUS. I WAS LUCKY BECAUSE ON BOTH VEHICLES IT WAS THE BACK TIRE. SOMEONE COULD LOOSE CONTROL IF IT WAS THE FRONT TIRE. THE NUTS THAT HOLD THE TIRE VALVE IN CORRODE VERY QUICKLY AND BREAK OFF.

S10 DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT REQUESTING ASSISTANCE WITH IGNITION PROBLEMS IN A 2010 JEEP CHEROKEE LAREDO. *SMD THE CONSUMER STATED THE KEY WOULD NOT STAY IN THE IGNITION. THE CONSUMER STATED HE WAS ABLE TO DRIVE THE VEHICLE, WITH THE KEY IN HIS POCKET. *JB

AFTER PARKING THE VEHICLE THE WIN MODULE STARTED TO BIND WHILE TURNING VEHICLE OFF. KEY FELL OUT OF IGNITION WHILE CAR WAS STILL ON. IGNITION IS NOW STUCK BETWEEN ACC AND ON MODE AND KEY IS REMOVABLE WHILE IN MOTION. VEHICLE IS UNABLE TO BE SHUT OFF VIA KEY IGNITION, TO TURN OFF VEHICLE BATTERY CABLE MUST BE REMOVED.

ALUMINUM VALVE STEM CORRODED TO THE POINT OF FAILURE ON THE INTERSTATE. WAS GOING 80MPH WHEN TIRE STEM BLEW. FORTUNATELY GOT VEHICLE TO A STOP AND UNDER CONTROL. THIS IS THE THIRD ALUMINUM STEM THAT HAS DONE THIS ON MY 2010 GRAND CHEROKEE AND WITH NO WARNING.

WAS DRIVING MY VEHICLE AT APPROXIMATELY 25 MILES PER HOUR WHEN MY CAR SHUT OFF COMPLETELY. MY POWER STEERING AND BRAKES STOPPED WORKING AS WELL AND I ALMOST REAR ENDED ANOTHER VEHICLE. I ASSUMED IT WAS THE BATTERY AND REPLACED THE VEHICLE BATTERY AT A COST OF $225.00. THE CAR WORKED INTERMITTENTLY FOR THE NEXT FEW DAYS UNTIL TODAY, WHEN I HAD SHUT IT OFF AND THEN IT WOULDN'T RESTART. I WAS FINALLY ABLE TO GET THE VEHICLE RESTARTED AND GOT IT TO GARDEN CITY JEEP WHERE THEY TOLD ME IT WAS INDEED A WIN MODULE. I HAVE NOTICED THAT THERE IS A RECALL FOR THAT EXACT PART FOR APPROXIMATELY 7,000 OTHER 2010 GRAND CHEROKEES AND WONDERING WHY OTHERS WERE NOT INCLUDED. THIS IS A DANGEROUS AND EXPENSIVE SITUATION AND I WOULD LIKE TO HAVE IT REMEDIED AS SOON AS POSSIBLE. THANK YOU, [XXX] [XXX] VALLEY STREAM, NY 11581 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB

I CAME OUT OF STORE AND CARE WOULD NOT START. AFTER TRYING FOR 10-15 MINUTES REMOTE START AND KEY START, IT FINALLY STARTED. LAST WEEK APR. 22, THIS HAPPENED AGAIN. I WAS TOLD BY FRIENDS THE PROBLEM WOULD ONLY GET WORSE. *TR

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,500.

NOTIFICATION CODE P64 IS NOT BEING RESOLVED IN A REASONABLE TIME PERIOD. WE HAVE CALLED THE DEALER/SERVICE CENTER THAT SOLD US THE CAR; AUTOPARK CHRYSLER JEEP 400 AUTO PARK BOULEVARD CARY, NC 27511; MANY TIMES OVER THE LAST 3 MONTHS ONLY TO BE TOLD THEY DON'T HAVE THE PART AND ARE NOT SURE WHEN THEY WILL GET THE PART. THIS IS NOT ACCEPTABLE IF THE DEFECTIVE PART CREATES AN STEERING ISSUE WITH THE CAR THAT RESULTS IN LOSS OF CONTROL, A WREAK, INJURY, OR DEATH (ESC)! THIS IS NOT A RECALL FOR A PIECE OF INTERIOR TRIM!!! IT IS A RECALL OF A VITAL SYSTEM OF THE CAR...THE STEERING AND BRAKE SYSTEM! *JS

DURING A SNOW STORM ON 11/26/2014 WHILE 5 MO. PREGNANT MY CAR WENT OFF THE HIGHWAY INTO THE MIDDLE MEDIAN DURING THE EVENING COMMUTE BECAUSE THE 4WD DID NOT WORK.I CHANGED FROM RIGHT LANE TO LEFT LANE AT A SPEED OF 30-35MPH TO ALLOW SPACE FOR ONCOMING MERGING TRAFFIC.WHEN CHANGING LANES I KEPT GOING LEFT AND COULD NOT STAY ON THE TRAVELED PORTION.I HAD TO DRIVE IN REVERSE TO GET OUT OVER THE PLOW BANK AND INTO THE TRAVEL WAY.ONCE HOME I COULD NOT MAKE IT UP MY 450FT LONG DRIVEWAY AND THE REAR END KEPT SLIDING OUT- THE 4WD DID NOT WORK. 5MO PREGNANT I COULD NOT SHOVEL MYSELF OUT AND HAD TO WAIT UNTIL THANKSGIVING MORNING FOR ASSISTANCE,AS A RESULT THE PLOW TRUCK COULD NOT CLEAN THE DRIVEWAY.WENT TO THE SVC DEPT OF MY DEALERSHIP.THEY INFORMED ME THERE WAS AS SOFTWARE UPDATE CORRECTING AN ISSUE WITH THE N23 RECALL.I WAS ABOUT THE 6-7 CAR WITH A SIMILAR ISSUE. AT FIRST THERE WAS NO SOFTWARE UPDATE, BUT IT APPEARS A SOFTWARE UPDATE WAS INITIATED IN THE FALL OF 2014 BUT NO COMMUNICATION WAS MADE TO THOSE WHO HAD THE N23 RECALL.I JUST RECEIVED A RECALL NOTICE FOR A "CONSUMER SAFETY NOTIFICATION" CHRYSLER PUBLISHED ON MAY 2015.I WAS INFORMED BY CHRYSLER THIS EVENING IT IS NOT A "RECALL" BECAUSE IT IS NOT A SAFETY ISSUE. I FILED A COMPLAINT. WHEN ASKED HOW THE COMPLAINT PROCESS WORKS HE SAID IT WILL BE REVIEWED INTERNALLY.I ASKED IF SOMEONE WOULD CALL ME BACK OR IF IT IS JUST PUT IN A RECORD SOMEWHERE. I WAS INFORMED IT IS MAINTAINED INTERNALLY, NO ONE WOULD BE CALLING ME BACK, BUT IT WOULD BE REVIEWED.THIS IS MOST DEFINITELY A SAFETY ISSUE. I COULD HAVE BEEN HURT, I COULD HAVE HURT SOMEONE, OR WORSE CASE SOMEONE COULD HAVE DIED.THE CAR DID NOT PERFORM AS EXPECTED IN CHALLENGING CONDITIONS. IT APPEARS THE ISSUE WAS KNOWN ABOUT AND HENCE A SOFTWARE UPDATE. IT IS DISAPPOINTING THE PUBLIC WAS NOT NOTIFIED UNTIL MAY 2015, AND THAT IT IS NOT CLASSIFIED AS AS SAFETY CONCERN.

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE THERMOSTAT DISPLAY INCREASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THREE MONTHS LATER, WHILE DRIVING AT 35 MPH, THE BATTERY WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT ALSO NOTICED A BURNING PLASTIC ODOR COMING FROM THE AIR VENTS. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INITIAL FAILURE. THE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT A CRACK DEVELOPED WITHIN THE STEERING WHEEL. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 3/3/15 *CN THE CONSUMER WAS ADVISED THE STEERING WHEEL AND AIRBAG MODELS WERE NO LONGER BEING MANUFACTURED. UPDATED 6/17/2015 *JS

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. WHILE OPERATING THE VEHICLE, A LOUD TICKING NOISE EMITTED FROM THE TOTALLY INTEGRATED POWER MODULE LOCATED UNDER THE HOOD. THE NOISE WAS INTERMITTENT, BUT THE HEADLIGHTS WOULD DIM AND THE INSTRUMENT CLUSTER FLASHED OFF AND ON WHEN THE NOISE WAS PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 77,000.

WHILE BACKING UP VERY SLOWLY OUT OF THE GARAGE, THE TRANSMISSION JUMPED FROM REVERSE INTO FORWARD. THE GAS PEDAL FLOORED ITSELF AND THE CAR ACCELERATED AT FULL SPEED INTO THE WALL OF MY GARAGE, CLIMBED OVER THE CEMENT FOUNDATION, AND THEN THE CAR SLAMMED INTO THE SIDE OF MY HOUSE. MY FOOT WAS OFF OF THE PEDALS AS I WAS THROWN AROUND THE INSIDE OF THE CAR. THE AIRBAGS DID NOT GO OFF EVEN THOUGH THE WINDSHIELD WAS SHATTERED. THE ONLY REASON THE CAR FINALLY STOPPED WAS BECAUSE IT HAD BEEN SEVERELY DAMAGED AS IT DROVE ITSELF OVER THE CEMENT FOUNDATION OF THE GARAGE. THE CAR WAS DECLARED TOTALED BY MY INSURANCE COMPANY. *TR

CAR WOULD NOT START. THIS HAD HAPPENED 4 TIMES BEFORE ABOUT 2 OR 3 MONTHS APART. THIS TIME I HAD TO HAVE IT TOWED. NEXT DAY IT STARTED. SOMEONE SUGGESTED IT COULD BE THE INFAMOUS TIPM THAT IS DISCUSSED ALL OVER THE INTERNET. *JS

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL THE WARNING GAUGES ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT MENTIONED THAT THE TURN SIGNALS AND REAR BRAKE LIGHTS FAILED. THE BATTERY WAS DISCONNECTED FROM THE TERMINAL AND THE VEHICLE WAS RESTARTED. THE FAILURE OCCURRED ON TWO DIFFERENT OCCASIONS. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 72,157 AND THE CURRENT MILEAGE WAS 77,000.

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT PANEL LIGHTS WOULD INDEPENDENTLY DIM. THE CONTACT ALSO STATED THAT WHEN IDLED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS JUMP STARTED IN ORDER TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 12/19/14*CN THE CONSUMER STATED WHEN THE VEHICLE STALLED, HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. UPDATED 01/07/15

DRIVING AT HIGHWAY SPEED, STEERING WHEEL BEGAN GRADUAL PULL TO THE LEFT. SHORTLY THEREAFTER, LF TIRE WENT FLAT. PULLED TO SHOULDER AND REPLACED TIRE. UPON EXAMINATION, VALVE STEM FOUND MISSING. TIRE DEALER DISMOUNTED TIRE AND FOUND STEM/TPM ASSEMBLY INSIDE THE TIRE. RETAINING COLLAR APPARENTLY FAILED. DEALER ALSO FOUND A SECOND VALVE STEM SUFFICIENTLY CORRODED TO REQUIRE REPLACEMENT. *JS

AFTER A MINOR ACCIDENT, I TOOK MY CAR TO THE AUTHORIZED SERVICE CENTRE OF THE LOCAL DEALER FOR THE REAR BUMPER REPLACEMENT. I WAS IN THE WORKSHOP WHILE THE TECHNICIANS WERE REMOVING THE DAMAGED BUMPER OF MY CAR. WHEN THEY HAVE REMOVED THE BUMPER COMPLETELY, I HAVE NOTICED THAT THERE WAS A RECTANGULAR FLEXIBLE PATCH ATTACHED ON THE SIDE SURFACE OF MY VEHICLE'S BODY BY SOME KIND OF ADHESIVE. THE SIZE OF THE PATCH WAS APPROXIMATELY 150 MM X 300 MM X 2 MM (INCLUDING THE ADHESIVE LAYER) AND IT'S LOCATION WAS ON THE REAR RIGHT HAND SIDE OF THE VEHICLE BODY. THIS PATCH WAS OUT OF SIGHT WHEN THE BUMPER WAS INSTALLED. THE PATCH WAS BEING USED TO CLOSE A RECTANGULAR HOLE WHICH WAS EXTENDING IN TO THE PASSENGER CABIN. THIS HOLE WAS APPROXIMATELY 20 CM ABOVE THE EXIT OF THE EXHAUST TAILPIPE. BECAUSE OF IT'S LOCATION, IT IS VERY LIKELY FOR THE HOLE TO BE EXPOSED TO EXHAUST EMISSIONS DIRECTLY. THE PATCH CLOSING THE HOLE DIDN'T SEEM TO BE SO STRONG. THIS SELF ADHESIVE PATCH MUST BE UNDER THE ACTION OF VIBRATIONS AND THE DIVERSITY OF ENVIRONMENTAL CONDITIONS ALL THE TIME. SO, THIS SITUATION IS LIKELY TO CAUSE SERIOUS. AND FATAL RISKS FOR THE PASSENGERS AS A RESULT OF THE EXHAUST GASES ENTRY IN TO THE CABIN INCASE THE PATCH IS TORN OR DAMAGED SOMEHOW. I HAVE INFORMED THE SERVICE AUTHORITIES ABOUT THE SITUATION AND THEY TOLD ME THAT THERE WERE TWO SYMMETRICALLY LOCATED HOLES WHICH WERE MACHINED FOR THE CABIN AIR EXTRACTORS BUT THEIR DESIGNERS PREFERRED TO USE ONLY ONE EXTRACTOR FOR EACH VEHICLE. THE UNUSED HOLE WAS CLOSED BY A SELF ADHESIVE PATCH. I BELIEVE THAT THIS SERIOUS DEFECT MUST BE INVESTIGATED FOR POSSIBLE MODES OF FAILURE AND CONSEQUENCES. *TR

I HAD THE N23 RECALL ADDRESSED IN LATE 2013 ON MY 2010 JEEP GRAND CHEROKEE LAREDO 5.7L IN ORDER TO ELIMINATE THE CHANCE FOR IT TO SHIFT INTO NEUTRAL RANDOMLY. SINCE THIS RECALL WAS PERFORMED, I NO LONGER HAVE THE ABILITY TO ACTIVATE MY 4WD-LOW OPTION AND INSTEAD AM GREETED WITH "SERVICE 4WD" MESSAGE. AT FIRST I THOUGHT IT WAS JUST A GLITCH BUT AFTER IT KEPT OCCURRING, I FINALLY TOOK IT TO BE LOOKED AT IN FEBRUARY 2014. I WAS TOLD THAT I NEED A TRANSFER CASE ACTUATOR AND THAT THEY WERE ON BACK ORDER. FOR THE NEXT 3 MONTHS, I CHECKED IN WITH THE DEALER EVERY OTHER WEEK ONLY TO BE TOLD THAT THERE WAS STILL NO UPDATE ON THE PART AND THEY WERE STILL ON BACK ORDER. NOT ONCE WAS I EVER TOLD THAT THIS ISSUE IS LIKELY RELATED TO THE N23 RECALL. DURING THE LAST CALL, I WAS TOLD THAT CHRYSLER HAD ROLLED OUT A NEW SOFTWARE FIX AND THAT I NEED TO BRING IN MY JEEP (I WAS ALSO TOLD THAT THE ACTUATOR ORDER HAD BEEN CANCELLED PER CHRYSLER DIRECTION). I'VE BEEN FOLLOWING A THREAD ON A JEEP USER FORUM THAT HAS CLEARLY LAID OUT THIS ISSUE AND THE FACT THAT THERE IS SILL NO KNOWN FIX, ONLY AN APPARENT COVER UP BY CHRYSLER AND ALL PARTIES INVOLVED. IN THE LAST 3 MONTHS SINCE I FIRST FORMALLY WENT IN TO HAVE THIS LOOKED AT, NO ONE HAS CALLED ME OR MADE AN EFFORT TO RESOLVE IT. THIS IS UNACCEPTABLE. I HAVE PAID A LOT OF MONEY AND PUT IN A LOT OF TIME WITH THIS VEHICLE ONLY TO HAVE KEY FEATURES NOT WORK. THIS IN ITSELF IS A SAFETY HAZARD. IF I WERE TO GET STUCK AND NEED 4W-LOW AND WASN'T AWARE THAT IT WASN'T AVAILABLE, WE WOULD HAVE BIGGER PROBLEMS. I'M CURRENTLY SCHEDULED TO TAKE IT IN AGAIN ON 5/31/14 TO HAVE THE "NEW FIX" APPLIED AND I HAVE LOW EXPECTATIONS. CHRYSLER NEEDS TO ADDRESS THIS ISSUE AND START ROLLING OUT NEW PARTS THAT AREN'T FLASHED WITH THE N23 AND THEN DEVELOP A NEW N23 THAT DOESN'T AFFECT THE 4W-LOW SETTING. *TR

I PURCHASED THE VEHICLE IN EARLY FEBRUARY 2014. JEEP WOULD NOT START. THIS HAD HAPPENED 4 TIMES BEFORE ABOUT 2 OR 3 MONTHS APART THEN RECENTLY ABOUT 3 WEEKS APART, . THIS TIME I HAD TO HAVE IT TOWED. SOMEONE SUGGESTED IT COULD BE THE INFAMOUS TIPM THAT IS DISCUSSED ALL OVER THE INTERNET. THERE ARE THE SAME ELECTRICAL WIRING COMPLAINTS ALL OVER THE INTERNET, HOW CAN JEEP NOT BE RESPONSIBLE FOR STRANDING MOTORISTS ALL OVER FOR THE SAME REPEATED PROBLEMS. *TR

CONSIDERABLE AMOUNT OF OUTSIDE AIR ENTERS IN TO THE CABIN OF MY VEHICLE THROUGH THE HOLES ON THE FRONT DOOR AUDIO SPEAKER COVERS. I REALIZED THIS DEFECT DURING A TRIP EIGHT WEEKS AGO. MY SPEED WAS AROUND 75 MPH AND THE OUTSIDE TEMPERATURE WAS WELL BELOW 0 DEGREES CELSIUS. WINDOWS AND THE SUNROOF WERE ALL CLOSED AND THE AIR CONDITIONER WAS SET TO 25 DEGREES CELSIUS AND THE INTERIOR AIR CIRCULATION MODE WAS SELECTED. CABIN AIR WAS QUITE WARM. THEN I HAVE ADJUSTED MY SUNROOF PANEL TO A TILTED POSITION TO HAVE A VERY SMALL OPENING AT THE REAR END OF THE SUNROOF WHILE FRONTAL PART WAS FULLY CLOSED. MY INTENTION WAS TO HEAR THE SOUND OF THE FLOWING AIR OVER THE ROOF BECAUSE I KNEW THAT OUTSIDE AIR DOES NOT ENTER IN TO THE VEHICLE FROM THAT TINY OPENING AT THE REAR END OF THE SUNROOF PANEL. SOME TIME LATER I FELT COLD ON MY FEET AND KNEES. I HAVE CHECKED THE SOURCE OF THE COLD AIR AND FOUND OUT THAT IT WAS COMING THROUGH THE FRONT DOOR SPEAKER COVERS. I HAVE INFORMED THE LOCAL DEALER AND THE AUTHORIZED SERVICE DEPARTMENT ABOUT THIS SITUATION BUT THEY TOLD ME THAT THERE WAS NOTHING THEY CAN DO TO SOLVE THIS PROBLEM, BECAUSE THE PROBLEM WAS NOT DUE TO THE WEAR, DISLOCATION OR TEAR OF A SEALING MATERIAL, IT WAS DUE TO THE STRUCTURAL DESIGN OF THE VEHICLE AND ACCORDING TO THEM, IT WAS NORMAL. IN ORDER TO MEASURE THE AMOUNT OF THE OUTSIDE AIR COMING THROUGH THE SPEAKERS I HAVE PLACED TWO BIG SIZE GARBAGE BAGS TO DRIVER AND PASSENGER SIDE SPEAKERS AND I HAVE CALCULATED THAT AIR WAS RUSHING IN TO THE THE CABIN AT A VOLUME FLOW RATE OF ABOUT 30 LITERS/SEC FROM EACH SPEAKER. THIS VALUE IS COMPARABLE WITH THE AIR COMING THROUGH THE NORMAL AIR CONDITIONER VENTILATION GRILLES OF THE VEHICLE. I BELIEVE THAT; THIS AMOUNT OF OUTSIDE AIR, WHICH IS UNFILTERED, UNHEATED AND SOME TIMES HIGHLY POLLUTED WITH TRAFFIC EMISSIONS WILL INEVITABLY CAUSE HEALTH RISKS ESPECIALLY FOR THE CHILDREN. *TR

AFTER RECALL N23 WAS APPLIED MESSAGE SERVICE 4 WHEEL DRIVE SYSTEM COMES ON AND VEHICLE WILL NOT SHIFT INTO 4 WHEEL DRIVE LOW RANGE. JEEP DEALERS DO NOT HAVE A FIX. *TR

I PURCHASED MY VEHICLE NEW FROM AUTOLAND IN 2/10 SPRINGFIELD, NJ. I HAVE 14,652 MILES ON IT AND HAVE ALWAYS KEPT IT IN THE GARAGE. I TOOK IT OUT THE GARAGE AND PARKED IT IN FRONT OF THE GARAGE DOORS. NOW WHEN IT RAINS WATER COMES INSIDE MY CAR ALL ON THE SIDES AND FRONT WHERE THE TABS ARE EMBEDDED. CHYRSLER TELLS ME I AM OUT OF WARRANTY FOR MY 2010 JEEP CHEROKEE LARADO. ITS A DISGRACE AND DANGEROUS WATER HITTING YOU WHEN YOU DRIVE. THEY CHRYSLER EVEN WANTED ME TO PAY FOR A FULL DIAGNOSIS OF MY CAR. I TOLD THEM ITS A MANUFACTURER DEFECT NOT MECHANICAL SO THEY REFUSE TO EVEN LOOK AT IT UNLESS I PAY. ITS VERY HAZARDOUS AND I WILL NOT EVEN DRIVE UN LESS CLEAR WEATHER. IT SNOWED AND WHEN IT MELTED THE SAME THING. I HAVE BEEN RIPPED OFF. I HAD TO REPLACE WIPERS SEVERAL TIMES ALSO. *TR

ASDF

AFTER FILLING GAS TANK, FUEL GUSHED OUT. DEALER REPLACED RESTRICTER, WORKED FOR 2 FILL UPS, THEN THE 3RD FILL UP GUSHED AGAIN. TOOK IT BACK TO DEALER AND WAS TOLD THEY NEEDED TO REPLACE THE ENTIRE GAS TANK AT A COST $1200! AS I'VE JUST READ OF OTHER INCIDENTS WITH THE 2010 LIBERTY, A RECALL SHOULD BE ISSUED. CURRENTLY THERE ARE NONE. HOWEVER, THIS PROBLEM ALSO OCCURRED WITH A FRIEND'S 2008 CHRSYLER ASPEN, AND CHRYSLER DID ISSUE A RECALL. *TR

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A HOLE AND EXCESSIVE CRACKS NEAR THE CENTER OF THE STEERING WHEEL WHERE THE AIR BAG HOUSING WAS LOCATED. THE VEHICLE WAS TAKEN TO THE DEALER ON FOUR SEPARATE OCCASIONS; HOWEVER, THE REPLACEMENT PART WAS NO LONGER BEING PRODUCED TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

I WAS IN THE SERVICE STATION OF THE LOCAL DEALER FOR SOME REPAIR WORK IN ANKARA-TURKEY ON THE 7TH OF NOVEMBER 2013. AFTER COMPLETING THEIR WORK, THE TECHNICIAN BROUGHT THE CAR TO THE OUTSIDE AREA OF THE SERVICE FACILITY TO GIVE THE CAR BACK TO ME. BEFORE GETTING OUT OF THE CAR THE TECHNICIAN HAS PULLED THE HAND BRAKE LEVER AND WE HEARD SOME KIND OF A METAL FRACTURE SOUND. AFTER THAT SOUND THE LEVER SEEMED TO BE NORMAL IN APPEARANCE BUT IT LOST ITS FUNCTIONALITY AT ALL. THE SERVICE PEOPLE TOLD ME THAT IT WAS BECAUSE OF THE FRACTURE OF THE CLOCK SPRING ARRANGEMENT OF THE HAND BRAKE MECHANISM. THEY HAVE PROPOSED TO FIX IT OUT OF CHARGE. BUT I DIDN'T GIVE PERMISSION, BECAUSE THE FIXING PROCEDURE REQUIRES THE REMOVAL OF THE DRIVER SEAT AND MAIN INTERIOR CONSOLE OF THE VEHICLE. FROM THAT DATE ON I'M NOT USING MY CAR IF IT IS NOT SO URGENT. TO MY KNOWLEDGE, HAND BRAKE IS NOT ONLY A PARKING BRAKE, IT IS AN EMERGENCY BRAKE AS WELL. TO MY KNOWLEDGE THE HAND BRAKE LEVER HAS TO WITHSTAND TO A PULLING FORCE OF 400 NEWTONS. DURING MY INCIDENT, THE TECHNICIAN DIDN'T PULL THE LEVER WITH AN AGGRESSIVE AND STRONG MANNER. HE PULLED IT WITH A MODERATE PULLING AFFORD. I WANTED TO SHARE MY EXPERIENCE FOR SAKE OF THOUSANDS OF OTHER OWNERS. I THINK IT WORTH A TECHNICAL INVESTIGATION TO DETERMINE THE FRACTURE THRESHOLD VALUE FOR THE HAND BRAKE MECHANISM OF MY VEHICLE. I'M SUSPICIOUS ABOUT THIS KIND OF A PROBLEM MAY BE SYSTEMATICALLY VALID FOR THE REMAINING SERIES OF MY CAR, IF SO IT MAY REQUIRE AN OFFICIAL RECALL. WITH BEST REGARDS. NOTE: YOU HAVE TO DIAL MY PHONE NUMBER LIKE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS IN THE SERVICE STATION OF THE LOCAL DEALER FOR SOME REPAIR WORK IN ANKARA-TURKEY ON THE 7TH OF NOVEMBER 2013. AFTER COMPLETING THEIR WORK, THE TECHNICIAN BROUGHT THE CAR TO THE OUTSIDE AREA OF THE SERVICE FACILITY TO GIVE THE CAR BACK TO ME. BEFORE GETTING OUT OF THE CAR THE TECHNICIAN HAS PULLED THE HAND BRAKE LEVER AND WE HEARD SOME KIND OF A METAL FRACTURE SOUND. AFTER THAT SOUND THE LEVER SEEMED TO BE NORMAL IN APPEARANCE BUT IT LOST ITS FUNCTIONALITY AT ALL. THE SERVICE PEOPLE TOLD ME THAT IT WAS BECAUSE OF THE FRACTURE OF THE CLOCK SPRING ARRANGEMENT OF THE HAND BRAKE MECHANISM. THEY HAVE PROPOSED TO FIX IT OUT OF CHARGE. BUT I DIDN'T GIVE PERMISSION, BECAUSE THE FIXING PROCEDURE REQUIRES THE REMOVAL OF THE DRIVER SEAT AND MAIN INTERIOR CONSOLE OF THE VEHICLE. FROM THAT DATE ON I'M NOT USING MY CAR IF IT IS NOT SO URGENT. TO MY KNOWLEDGE, HAND BRAKE IS NOT ONLY A PARKING BRAKE, IT IS AN EMERGENCY BRAKE AS WELL. TO MY KNOWLEDGE THE HAND BRAKE LEVER HAS TO WITHSTAND TO A PULLING FORCE OF 400 NEWTONS. DURING MY INCIDENT, THE TECHNICIAN DIDN'T PULL THE LEVER WITH AN AGGRESSIVE AND STRONG MANNER. HE PULLED IT WITH A MODERATE PULLING AFFORD. I WANTED TO SHARE MY EXPERIENCE FOR SAKE OF THOUSANDS OF OTHER OWNERS. I THINK IT WORTH A TECHNICAL INVESTIGATION TO DETERMINE THE FRACTURE THRESHOLD VALUE FOR THE HAND BRAKE MECHANISM OF MY VEHICLE. I'M SUSPICIOUS ABOUT THIS KIND OF A PROBLEM MAY BE SYSTEMATICALLY VALID FOR THE REMAINING SERIES OF MY CAR, IF SO IT MAY REQUIRE AN OFFICIAL RECALL. *TR

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE KEY SUDDENLY SLIPPED OUT OF THE IGNITION SWITCH HOWEVER, THE ENGINE DID NOT POWER OFF. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER AND WAS INFORMED THAT THE WIN MODULE WAS DEFECTIVE. NO REPAIRS WERE PERFORMED ON THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE FAILURE MILEAGE WAS 72,000.

ON THREE SEPARATE OCCASIONS, VEHICLE CHECK ENGINE LIGHT WENT ON/OFF WITHIN A MATTER OF SECONDS. THE FIRST TIME WAS APPROXIMATELY ONE WEEK PRIOR TO THE MOST CURRENT TWO OCCURRENCES WHICH HAPPENED ABOUT 30MINS-1 HOUR APART. VEHICLE WAS TAKEN TO THE DEALERSHIP AND THEY ADVISED THAT THE SYSTEM HAD RECORDED NO ERROR CODES AND WERE UNABLE TO DETERMINE WHAT IF ANYTHING CAUSED THE CHECK ENGINE LIGHT TO ILLUMINATE. *TR

MY VEHICLE'S CRUISE CONTROL (CC) LEVER HAS FUNCTIONS LIKE; ON-OFF, ACCELERATE, DECELERATE, SET, RESUME, CANCEL. THE SPEED IS SET TO THE DESIRED VALUES BY PRESSING THE LEVER UP (ACCELERATE) AND DOWN (DECELERATE). WHEN THE LEVER IS RELEASED TO ITS NEUTRAL POSITION, THE SET SPEED IS MAINTAINED UNTIL THE NEXT INTERRUPTION. TO DEACTIVATE THE CC WITHOUT ERASING THE SET SPEED, DRIVER HAS TO TAP ON THE BRAKE PEDAL OR PULL THE CC LEVER TOWARD HIMSELF. IN ORDER TO ERASE THE SET SPEED AND DEACTIVATE THE CC AT THE SAME TIME, THE DRIVER HAS TO SWITCH THE CC TO OFF POSITION. THE NONCONFORMITY REGARDING MY VEHICLE'S CC SYSTEM IS UNINTENDED DEACTIVATION OF CC WITHOUT PULLING THE LEVER TOWARD MYSELF OR TAPPING THE BRAKE PEDAL. THE UNINTENDED DEACTIVATION OCCURS WITHOUT ANY WARNING. DEACTIVATION CAN ONLY BE REALIZED IF I, SOMEHOW, NOTICE THAT THE VEHICLE SLOWS DOWN BY ITSELF OR PRESSING THE LEVER UP BECOMES NON OPERATIVE. THIS PROBLEM DOES NOT OCCUR IF I PRESS THE CC LEVER UP AND DOWN WITH RAPID MOVES, BUT IF I MOVE THE LEVER UP SLOWLY OR IF I HESITATE TO ACCELERATE THE VEHICLE FOR EVEN LESS THEN A SECOND AND HOLD THE CC LEVER AT A POSITION BETWEEN THE "NEUTRAL" AND "ACCELERATE", IT HAPPENS ALL THE TIME. WHEN IT OCCURS, ANY ATTEMPT TO ACCELERATE THE VEHICLE BY USING THE CC LEVER IS VEIN, UNLESS YOU REALIZE THE SITUATION AND REACTIVATE THE CC SYSTEM AGAIN. OTHER THAN THE UNINTENTIONAL SLOW DOWN OF THE VEHICLE WITHOUT ANY WARNING, AN OTHER CONSEQUENCE OF THIS NONCONFORMITY IS THE UNCONTROLLED ACCELERATION OF THE VEHICLE UP TO IT'S PREVIOUS SET SPEED. WHEN THE DRIVER REALIZES THE SITUATION AND REACTIVATES THE CC, THE VEHICLE COMES TO THE PREVIOUS SET SPEED ALMOST WITH A FULL THROTTLE ACCELERATION. I HAVE INFORMED THE LOCAL DEALER AND THE AUTHORIZED SERVICE DEPARTMENT ABOUT THE SITUATION BUT THEY HAVE CLAIMED THAT IT WAS MY FAULT TO MOVE THE LEVER SLOWLY AND MOVE IT WITH HESITATIONS. *TR

UNINTENTIONAL SHIFTING OF THE TRANSFER CASE INTO THE NEUTRAL POSITION. THE VEHICLE ROLLED BACK. THIS OCCURRED IN A PARKING LOT AND AT A HOME DRIVEWAY. *TR

THE KEYS DON'T STAY IN THE IGNITION

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) AND STATED THAT THE REMEDY PART REMAINED UNAVAILABLE BEYOND A REASONABLE TIME FRAME. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SEAT BELT FAILED TO UNLOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE SEAT BELT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

TL* THE CONTACT OWNS A 2010 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT WHEELS SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN PERFORMED THE REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TT

VEHICLE SHIFTED FROM NEUTRAL AND ACCELERATED STRIKING THE SIDE OF THE GARAGE. PARKING BRAKES WOULD NOT ENGAGE, CAUSING SIGNIFICANT DAMAGE TO THE VEHICLE AND GARAGE. AIR BAGS DID NOT DEPLOY. I BELIEVE THIS ACCIDENT WAS CAUSED BY A PENDING JEEP RECALL. NHTSA'S # 13V175000. *TR

THIS IS THE SECOND JEEP I'VE HAD WITH JEEPS ESP SYSTEM THAT CANNOT BE CONTROLLED SAFELY WITH THIS PROGRAM ACTIVE ON OTHER THAN CLEAN DRY PAVED ROADS. IT APPEARS ESP ACTUALLY STAND FOR EXTREMELY STUPID PROGRAM AS THE PROGRAM HAS AN EXTREMELY BAD ACTION OF SLAMMING ON INDIVIDUAL BRAKES AT THE WORST POSSIBLE TIMES. ON 12/19/2009 WHILE TRAVELING ON BAILEY RD IN KENT COUNTY, MI THE ESP CAUSED THE LOST OF CONTROL OF OUR 2008 JEEP LIBERTY ON WET ICY ROADS. WE WENT AROUND A CURVE AND BEGAN TO CLIMB A HILL THE ESP STARTED SLAMMING ON ONE BRAKE AND THEN ANOTHER THUS THROWING THE VEHICLE FROM SHOULDER TO SHOULDER OF THE ROAD. I WAS ONLY ABLE TO REGAIN CONTROL OF THE VEHICLE AFTER TURNING THE ESP OFF. IN EARLY MAY, 2010 I WAS INVOLVED IN AN AVOIDABLE ACCIDENT WITH MY 2008 LIBERTY WHEN THE ESP PREVENTED ME FROM SWERVING TO AVOID ANOTHER CAR STOPPED AT A GREEN LIGHT. AFTER THE IMPACT MY CAR STARTED TO SPIN THE ESP FIRED AGAIN CAUSING A SHIFT IN CAR"S KINETIC WEIGHT, CAUSING THE CAR FLIP AND THE STEERING WHEEL TO SPIN SHARPLY TO THE LEFT BREAKING MY WRIST AND TOTALING THE CAR. AFTER THIS ACCIDENT A BOUGHT A 2010 JEEP GRAND CHEROKEE WHICH I'VE FOUND CANNOT BE SAFELY CONTROLLED IN OTHER THAN IDEAL DRIVING CONDITIONS WITH THIS DANGEROUS PROGRAM ACTIVE. THIS PROBLEM IS COMPOUNDED BY THE FACT THAT IT CANNOT BE FULLY TURNED OFF AND IT COMES BACK ON IF THE CAR IS DRIVEN ABOVE 44 MPH OR THE IGNITION TURNED OFF FOR ANY REASON. ANY IDIOT WITH ANY DRIVING EXPERIENCE KNOWS BETTER THAN TO SLAM ON THE BRAKES ON WET ICY ROADS. ANY DRIVER WITH ANY ADVANCED DRIVING SKILLS IS NOT GOING TO SLAM ON THE BRAKES IN A TURN BUT INSTEAD WILL HIT THE GAS AND COUNTER STEER IF THEY START TO SLIP IN A TURN. UNFORTUNATELY THIS IS WHEN THE ESP SLAMS ON THE BRAKES AND TRIES TO ROLL THE VEHICLE. THIS PROGRAM NEEDS TO BE TURN OFF UNTIL IT CAN ACTUALLY UNDERSTAND WHAT THE DRIVER INTENDS TO DO. *TR

TL* THE CONTACT OWNS 2010 JEEP GRAND CHEROKEE 4X4 EQUIPPED WITH GOODYEAR EAGLE RS-A TIRES, SIZE 255/45/20 DOT (M612DVER4409). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE CENTER WHO STATED THAT THE FRONT DRIVER AND PASSENGER SIDE TIRES EXHIBITED SIGNS OF TREAD SEPARATION. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 33,000..... UPDATED 03-28-13 *BF THE CONSUMER STATED THE TIRES WERE WORN FROM THE INSIDE. THEY WERE UNABLE TO BE ROTATED. UPDATED 04/19/2013 *JS

THE WHEEL LUG NUT 'CAPS' FALL OFF OR BECOME LOOSE AND IMPAIR THE PROPER FUNCTION OF THE LUG NUTS WHEN CHANGING WHEELS. MANY INSTANCES HAVE RESULTED IN STRIPPING THESE LUG NUTS AND NEEDING TO REPLACE THEM FOR PROPER FUNCTION. I CONSIDER THIS A SEVERE SAFETY DEFECT IN MANUFACTURING DESIGN. THE CAR COMPANIES SHOULD BE HELD RESPONSIBLE FOR DESIGNING BASIC AUTO SAFETY ELEMENTS THAT ENDURE THE LIFE OF THE VEHICLE.

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE INADVERTENTLY ENGAGED THE REAR LIFTGATE RELEASE BUTTON AND THE LIFTGATE OPENED WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS DESIGNED TO FUNCTION IN THE MANNER IN WHICH IT DID. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 66,679.

WE PURCHASED THE VEHICLE ON A SATURDAY EVENING AND WERE SITTING IN A BURGER KING DRIVE THROUGH THE NEXT MORNING AND THE VEHICLE GAVE AN ALARM THAT SAID TRANSMISSION OVER TEMP AND THE VEHICLE CUT OFF. IT WAS NOT IN PARK, IT WAS IN DRIVE WITH MY FOOT ON THE BRAKE. I HAD TO RESTART THE JEEP AND IT WAS IMMEDIATELY SENT BACK TO THE DEALER. THEY DID NUMEROUS TESTS FOR A WEEK AND DID NOT FIND ANY PROBLEM. *TR

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FRONT DRIVER SIDE TIRE WENT FLAT. THE CONTACT ADDED AIR TO THE TIRE AND WAS UNABLE TO DO SO BECAUSE THE VALVE CHORD WAS MISSING AND HAD SEEPED INTO THE TIRE. THE DEALER WAS NOTIFIED AND OFFERED TO REPAIR THE FAILURE AT NO COST TO THE CONTACT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 28,300.

KEY FOBS DO NOT LAST LONG ENOUGH; THIS IS UNACCEPTABLE; MANUFACTURERS SHOULD BE MADE RESPONSIBLE FOR DESIGNING A MAJOR ELEMENT OF VEHICLE FUNCTION AS THIS TO LAST THE LIFE OF THE VEHICLE AS ANY NORMAL KEY WOULD OPERATE.