2014 Jeep Grand Cherokee Complaint Log

It increased speed, then tried to break and the breaks locked up, then I tried to move to not hit the car in front of me and the whole front passenger side control arm snapped off causing me to loose a tire.

I noticed things like the cluster going completely black at random and it would last for seconds before re-illuminating; it happens while driving. I took in my vehicle to the dealership on June 28, 2022, two days prior, I noticed that my doors were unlocking while I was inside my workplace, the alarm was going off another day and I noticed shifting issues with the transmission. On June 27, 2022 I was forced to buy a brand new battery because the Jeep was running in Power Saving Mode, instead of taking a risk with a low battery, I bought a new one and thought everything was good, but it continued to run in Power Saving Mode; I received two CEL CODES, both correlating to the Transmission Control Module (TCM). Later that evening my son informed me that the cluster light was still on, the JEEP had been parked for several hours so there was no reason for the light to still be ON (WAKE MODE?). Also, I notated the codes I received before I had to have the Jeep towed to the dealership on Jun 28th to compare to what the service dept came up with; however on Jun 28th I attempted to jump the battery to take it to the service center but it wouldn’t Jump or charge; what happened was, just before the cluster went haywire, the wipers were moving across the windshield while it was in an OFF position, the UCONNECT was glitching out then went black, Cluster warned to service the electronic ABS and the SHIFTER, the fuse box was vibrating and shuddering very loudly, a hissing noise was coming from the back of the vehicle (could be the fuel pump? like compressed air) so by Monday morning, the 27th the battery had completely died and by the time it got to the dealership on Tues, I had to use the battery warranty to replace the battery so that the service department could then diagnose the Jeep. Fine, the battery was replaced Jun 30th with a brand new one, but by Fri Jun 8th I was told I need another brand new battery. All the issues had had a prior recall and seem to be reoccurring.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed to the dealer where it was diagnosed that an unknown part failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that on a separate occasion, while attempting to start the vehicle, the engine failed to turn over. No warning light was illuminated. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 136,000. VIN tool confirms parts not available.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of the NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was notified of the issue and the contact was advised to call the NHTSA Hotline for assistance. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving 35 MPH, the powertrain failed and the vehicle stalled. The contact pulled over safely and waited for approximately 5 minutes before restarting and driving to a local mechanic. The check engine warning light was illuminated. The vehicle was diagnosed with powertrain failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while starting the vehicle, the contact heard a ticking sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the lifters needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 52,000.

Seat belts don’t retract because of broken plastic piece in the retractable seat belt system. I researched and found there was no recall but rather a extension of the warranty to fix the defect. I made an appointment on June 13, 2022 at a San Diego Jeep dealer and they confirmed the seat belts were malfunctioning and said they didn’t have the parts but they would arrive by July 6. I called July 6th and they said they didn’t have parts until July 25th. I called still no parts, told me August 20th, still no parts. Now told me to call September 26th 2022 to see if parts will arrive. This is dangerous. I’ve told them numerous times. My seat belt is Hanging loose while I drive. If I get in an accident I’m afraid it’ll do more harm than good. Is there something you can do to help me? Thank you

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving approximately 30 MPH, the vehicle started to lurch forward as if the contact had suddenly depressed the accelerator pedal. The contact stated that the 4WD and check engine warning lights were illuminated. The contact pulled off to the side of the road turned off and restarted the vehicle and the vehicle drove normally. The contact stated that the failure of lurching forward became an ongoing failure. Additionally, the contact stated that the vehicle would lurch forward when shifted into park(P). The contact drove the vehicle to an independent mechanic who diagnosed that the gear box needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 101,000.

Driver seat active headrest deployed for no reason.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of the NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) also however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available. The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) also however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available.

Transmission will slip into neutral while driving.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Numbers: 23V411000 (Engine and Engine Cooling) and 22V406000 (Fuel System Diesel) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

It has been 5 months since I received a notice from Jeep that my vehicle has a recall due to a possible fuel pump failure (NHTSA# 22V-406). At the time I received the notice there were no parts available to remedy this problem. The parts are still unavailable. This is unacceptable. I worry when driving the car that it might leave me stranded in a dangerous situation. I have explored selling the car back to the Jeep dealer but they don't want it due to the open recall and I can't in good conscience sell it privately. When the open recall is brought up no one wants it. How long are Jeep owners in this situation supposed to wait for this to be fixed. It seems like 5 months is too long. What is NHTSA doing to remedy this?

Z46/NHTSA 22V-406. high pressure fuel pump. I received multiple recall notices for this defect. I received the first notice in JUNE of 2022. Today it is Jan 2024, 19 months after being notified to have repairs made. The JEEP dealer has, for 19 months, told me they cannot a make the repair. The recall notice states "fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning". I believe 19 months exceeds the requirement to "remedy the defect within a reasonable time" Is there anything being done to motivate JEEP to remedy the defect? Thank you for your time.

Vehicle was parked when the front passenger headrest exploded.

Power steering, engine acceleration, coolant/radiator, belts, eco diesel system, blind side detectors and automatic emergency breaking have all been major issues with this jeep. I've almost been crashed into by other vehicles, including an 18 wheeler, because of the engine instability. It is now in the repair shop and completely unable to drive.

My vehicle has 2 recalls on faulty parts that can cause catastrophic failure. There are no replacement parts or repairs available to owners of these cars. FCA US should have offered loaner vehicles to owners a long time ago. Instead, they indicate that they will give loaner cars once the Grand Cherokee breaks down or crashes as a result of the faulty parts. This is not acceptable. I now have a vehicle that I paid over $47,000 for that is useless and worthless - I cannot drive it knowing it could have an "unexpected loss of motive power" and I cannot sell it with 2 serious unrepairable recalls. FCA US needs to be forced to offer loaner vehicles or buy these Grand Cherokees back from owners at a fair price.

The Active Head Restraint system, which is integrated into the headrest unexpectedly deployed while I was safely operating the vehicle on the highway. The impact to the back of my head caused a concussion. The vehicle was not involved in a collision or other kind of accident that would trigger the system to deploy. After parking the vehicle and inspecting the headrest, it was observed that several plastic fastening components failed causing the unintended deployment of the system. It was also observed that the plastic around the metal fastening pin had failed. Internet research shows that this is a known problem with Fiat Chrysler automobiles. A Federal investigation is ongoing relating to this issue. Further, there is a class action lawsuit in the state of California.

I was driving to pull up and park and my gas petal stuck . It went forward and Stuck between a pole and a tree. I am very shook up over this as something like this should Never happen.

March, 2022 - Replaced battery, vehicle died and wouldn't turn on. May, 2022 - Washing vehicle, electrical dash clusters, where gas and speed gauge is, and music screen in the center, horn, and start button started going haywire. We were still able to drive home, however, while driving all electrical went black. We were not able to tell the speed we were going, use blinkers or hazard lights. Once we got home, the start engine button wouldn't turn off the engine, was flickering on and off. We ended up pulling a fuse that turned off the engine. May, 2022 - A mechanic diagnosed BCM has severe corrosion inside circuitry. June, 2022 - took to Dodge to get replaced. October, 2022 - BCM was replaced. February, 2023 - Check engine code to replace thermostat. Thermostat was replaced. February, 2023 - washed jeep, back wiper blade started going off while vehicle was turned off. Later that night while driving, dash clusters, music screen, lights, wiper blades, blinkers, started going haywire. We got home, turned the vehicle off, and it wouldn't turn back on. Then, got it towed to Dodge Dealership to check BCM. February, 2023 - May, 2023 - Dodge Dealership diagnosed that the front windshield had a leak and the battery needed to be replaced, wasn't holding charge. Had them replace a new battery in May. Technician also stated that he could tell there was water intrusion in the connector to the BCM. May 17, 2023 - took the vehicle to Windshield place to get repaired, they poured water on the windshield and wasn't able to find the leak. The vehicle died at the shop Then, had the original mechanic run another diagnostic on the vehicle and conclusions that there was a water leak in the front windshield, causing the 59 Pin Electrical connector to corrode. The parts for the connector are $10,000.00

Cruise control Didn’t disengage and continue to accelerate. Tried to apply brakes but they went straight to the floor and didn’t work. Placed the car into neutral and kept trying brakes until they started to come back. With the car continuing to accelerate went into breakdown lane and rubbed up against guardrail to avoid car in front.

Passenger Headrest safety feature deployed while a passenger and I were driving hitting him in the back of the neck.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving approximately 30 MPH, the vehicle slowed down independently to approximately 15 MPH. The contact stated that a red "lightning bolt" symbol and the "throttle control" warning lights started blinking on and off. The vehicle would not accelerate when the contact depressed the accelerator. The contact stopped the vehicle and turned off and restarted the vehicle. The failure recurred intermittently. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 109,000. THE CONSUMER NO LONGER OWNS THE VEHICLE.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving on the highway at various speeds, the accelerator pedal was depressed but the vehicle slowed down and lost motive power. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The drivers active headrest deployed while sitting parked in driveway. Came out the the jeep this morning and the clips that hold it together broke. This is a part of the safety system.

While driving on a city street the driver side headrest deployed without cause and struck me in the back of the head.

Their is oil being introduced into the coolant reservoirs. Jeep Grand Cherokee Ecodiesel. The vehicle are having failed oil coolers that stemmed from the failed EGR coolers. The driving of these vehicles for over a year awaiting a fix has caused the engines to have other failures. There has been over 10 recalls on these Ecodiesels since I bought the jeep brand new in 2014. They made a deal with the EPA lawsuit and did a software patch which changed the engine function issues, they did a patch on the power train control module, transmission control module, and apparently the ECM engine control module. I’ve had nothing but “check engine” light codes in since the first patch in 2016 that they didn’t put in the records, I have the work order showing the patch. In 2019 the lawsuit the EPA approved for them, allowed them to place a new patch that caused other components to continue to malfunction like the” high pressure fuel pump now. The dealerships are saying the failures aren’t due to their negligence and are causing consumers to deal with costly repairs that’s not their faults. I got a bill for $29,000 for a new engine, they said my jeep was under extended warranty but don’t want to help foot the repairs. Also stated they would reimburse recall work that customers paid for prior to recalls coming out within 60 days, but it has taken me over 4 years to try and get reimbursed. My car is at the dealership now and has been down since April 29, 2022.

The problem with my vehicle is with emissions system which was covered under the Ecodiesel Extended Warranty lawsuit the EPA filed against the manufacturer Stellantis. My jeep has been down at Crystler Dodge Jeep Ram dealerships for 2 years. The extended warranty states they would repair problems, but they have not. I was told today that they will only give me 8741 for my car but they want to keep it. I’ve had to go to the hospital twice from the first dealership that had my car for a whole year giving me carbon monoxide poisoning. I’ve been paying full coverage insurance for 2 years. This manufacturer has placed and is placing me in a hardship. They said they would/ coukd repair my car and stayed in writing they would have certified techs working on my car, they had the parts manager working on my car and almost killed me. Now, their leadership is trying to bully me into selling them my car for this low ball amount. Why didn’t they offer to buyback before putting me through 2 years of hell. Is it Leah’s to breach a binding legal contract they agreed to honor. I am aware they are to suffer penalties for not honoring the warranty, and for not keeping databases updated by VIN. I was told my parts weren’t covered for months, I had to constantly show them the warranty said the parts were covered they trying to charge me for. I want my vehicle fixed under the extended warranty. I want compensation for this excessive time, and for them not honoring the consent decree they told the EPA and NHTSA they would honor. Please help me get my vehicle fixed under my extended warranty. My car is covered til 199,189 miles or May 13, 2024. I really need help, the manufacturer is not adhering to the consent decree they promised the government and NHTSA they would.

The passenger headrest deployed because the pin plastic bracket has failed it released the headrest unexpectedly and can not be reset. Please advise this is dangerous!

The shifter system (monostable shifter/ electronic shift module) malfunctioned 4 times so far. It has been to the dealer 3 times and the following has been replaced: the electronic shift module, the shift head/knob, the electronic shift module again, and finally the wiring itself, and now 10 miles after picking up my car that was being serviced since Monday (it is Friday now), I have the same issue and it makes my car stuck in first or second gear, I cannot shift into park or out of drive unless I shut the engine off, it puts my car into limp mode and won't let me accelerate or else the car jerks, my infotainment screen intermittently shuts off, and I get the following warning lights and messages: Check engine light, Braking system light, TPMS light, traction control light, "Service Electronic Braking System" message, "Service Shifter" message with OBD code U1467, "Service Power Steering" message, "Service Transmission- Continue in D. Do not shift or turn engine off" message. The PRND lights on the shift knob also flash. This is very dangerous as my car cannot be shifted out of drive (into park), the car won't accelerate or move above whatever speed 1st gear or 2nd gear will allow me to, the car physically jerks forward, and whatever systems like power steering, braking, etc. that may be affected based on the warning lights. I only get the diagnostic code U1467 which is for the shifter, though.

The contact owns a 2014 Jeep Grand Cherokee. While operating the vehicle the contact became ill and had headaches, nasal drip, and burning eyes. The contact suspected that carbon monoxide was leaking into the cabin of the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 162,000. Carbon monoxide comes into the cabin.

I've been experiencing an issue with the brakes on the vehicle not operating properly since 2022. The vehicle does not brake normally, and the brake pedal must be pressed completely down to the floor, or pumped repeatedly before the vehicle begins to slow, and when it does slow, the brakes are less than responsive. There have been several instances where despite allowing extra stopping distance and pressing the brakes all the way to the floor, the vehicle does not stop normally, and I've come dangerously close to being involved in a collision as a result. I've reported these issues to Jeep in the past when the vehicle was there for service, but it was not adequately evaluated. I replaced both front and rear brake pads and rotors, only to have the issue continue. On 6/27/23 when my vehicle was in the body shop for unrelated repairs, the body shop conducted a brake diagnosis and confirmed the stiff break pedal when attempting to brake. They verified the appropriate vacuum at brake booster and vacuum sensor, and disconnected the brake booster sensor and smoke tested the brake booster to find smoke leaking into the main cabin area. They recommended replacing the brake booster assembly with water shed per TSB, and re-checking. They noted that the Vacuum brake booster has failed, and TSB is available in regards to installing water shield with new brake booster, under safety recall T59/NHTSA 17V-572. Once body work was completed, we took the vehicle to Perkins Jeep for the open recalls and requested repair of the brake booster, but were told this isn't a Jeep problem, and that it should have been taken care of at the body shop under insurance-- even though this brake issue was pre-existing to the body damage to the vehicle. Jeep states they do not have the OEM parts to repair this issue and other open recalls at this time, and there is a waiting list.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while moving off from a stop sign, the vehicle inadvertently shifted into neutral and the vehicle stopped independently. The gear shifter showed neutral on the instrument panel. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 77,000.

- What component or system failed or malfunctioned, and is it available for inspection upon request? The 2012 to 2015 392 Hemis had a known issue with lifters - like mine does - where the cylindrical rotating ‘spheres’ which contact the cam shaft would wear at their inner axle/shaft, start ‘floating’, and as they would wear more (once the wear starts the wearing accelerates) to where the side-supports/tails for each lifter would make contact with the cam lobes, and start causing ruts and flats on the cam shaft. This will degrade quickly to the point a head-job will be requires, along with new cam and lifter set. Here is what is important; the replacement lifters are a DIFFERENT part number. Take note of what I just stated. Chrysler/Jeep will not replace stock lifters with the SAME ones - they will use an UPGRADED lifter set. SO - this should have been a recall. This fix will cost approx. $6K+ in labor and parts. If a motor is needed $16-$17k. I have the defective parts available. - How was your safety or the safety of others put at risk? People's safety is at risk as a motor blowing up or seizing while driving could be fatal. - Has the problem been reproduced or confirmed by a dealer or independent service center. Yes, Lithia Jeep of Spokane has torn the motor down and confirmed the defect. - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps, but audible ticking/knocking noise. This defect can be found all over the internet by searching Hemi Tick.

2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM NHTSA SAFETY RECALL. THE CONSUMER STATED THERE WAS A DIESEL EGR COOLER SAFETY RECALL. THE CONSUMER RECIEVED NOTICE OF THE RECALL IN NOVEMBER OF 2020. THE CONSUMER STATED THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE DEALER STATED THE PARTS WERE READY BUT, DID NOT MAKE ANY FURTHER CONTACT WITH THE CONSUMER.

Jeep customers were not alerted to the seat belt plastic D ring potentially having visible stress/fatigue cracks and breaking overtime. When broken, the D ring prevents the seat belt from functioning correctly by pinching the seat belt and causing it not retract. Reference TSB 23-013-21. This is a preventable issue, but Jeep customers need to know to have their car visually inspected. This was reported already to the NHTSA but closed due to Jeep offering a warranty extension. This solution requires the seat belt to actually break so the customer can be allerted to the issue and have the seatbelt replaced. In my case, my driver seat belt no longer retracts and my passenger side has significant visible stress cracks in the D ring. I notified my Jeep dealer of the issue and the TSB. My first appointment was only for Jeep to confirm the problem, which they did and returned my car to me stating they don’t have the replacement parts which are on backorder with no expected arrival date. I also notified Jeep corporate of this issue in detail. It has been over a month and I must continue to drive my vehicle as is, as the replacement parts are not available. I recommend a recall for Jeep owners to have their seatbelts visually inspected for cracks so the defective parts can be replaced before they actually break and cause a safety issue.

The air ride suspension failed and is available for inspection. The "Service Air Suspension Immediately" notification appeared while driving. The problem has been confirmed by Stellantis dealership. The components were inspected by the manufacturer and insurance. There was not an indication of failure prior to failing. Stellantis technician claims the air suspension experienced an electrical failure causing an internal leak on all (4) air bags. The only remedy is to replace the entire suspension system. I do not know the safety implications of this failure if I continued driving the vehicle.

Transmission jerking and slipping until I reach 38mph. Unsafe on roadways feels like being hit from behind. Scary

Oil filter housing has a leak due to a crack. This is a known issue (a defect) and this is the second time I've had this happen. TSB NUMBER: 09-008-15

Vehicle lost braking ability intermittently. Had to drive off the road to stop the vehicle without hitting something. Brake light came on the dash but then went off and brakes worked as normal. This has happened several times now. All randomly.

My 2014 Jeep Grand Cherokee automatic headrest deployed. My wife was driving as normal and she was hit over the head by the headrest. It was deployed under normal driving conditions. There was no accident. This is very dangerous because of the sudden surprise. She could have been killed!!!!!

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at 60 MPH, an unknown warning message indicating that the vehicle would not start the next time she would attempt to start it illuminated. The incorrect DEF fluid warning light illuminated. The contact continued to drive to her residence. The vehicle was taken to the dealer where the PCM software was reprogrammed. The contact stated that the failure reoccurred 7 months later. The vehicle was taken back to the dealer where the PCM software was again reprogrammed; however, the failure persisted. The vehicle was taken to the dealer 13 more times and the dealer reprogrammed the PCM software; however, the failure reoccurred while driving. The check engine warning light was illuminated. The contact stated that the vehicle failed to start after several attempts. The vehicle was towed to the independent mechanic where it was diagnosed that the PCM software had forced the engine to shut off due to the diesel exhaust fluid system failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,665.

Was driving and vehicle overheated and in seconds my motor locked up right in the middle of an intersection tried to reach out to the dealership I bout it from. They sold and the old owner had everything never got back to me still to this day no one has helped me just found out about you guys so I am still here paying on a vehicle that's motor locked up on me! I have not been able to get anyone to look at the vehicle at this point I've ruined my credit and am about to let the Lender come and get it. This is the last stop for me!

The leather on the dashboard is de-laminating from the dash and pulling the grilles from their original positions.

I took my vehicle to get an oil change at a non-Jeep dealership, that I purchased the vehicle from and was told that I had an oil leak and that I would have to take it to a Jeep dealership in order to have it fixed. When I called the Jeep dealership and explained what the previous dealership told me, they said that this is a known issue with Jeep and that they have recently fixed this issue on several Jeeps within the last month. After checking on this site to see if there was a recall in place, due to the costly repair, there was none. How could there be so many complaints on the same year, make and model Jeep, for the same issue, and yet no recall? This is definitely a manufacture defect! They clearly put a plastic part on this vehicle knowing darn well that it will eventually warp due to hot oil being transported through it. $900 is a lot of money!!

Bought this vehicle 6 months ago and and realized right after purchase it has an error within the radio system that causes backup issues. The error appears on the radio and states “contact dealer” for radio service. What the vehicle does is that the backup camera becomes inoperable (black screen) and in my case the radio turns on straight heat blowing hot air from the system and turning on both defrosters, front and back. After doing some research, it appears that many 2014 Jeep owners and other years around this time period are experiencing this issue. Since the backup camera and backup sensors no longer work due to this error (it has to do with the Sierra Wireless card within the radio) it becomes a safely issue when it stops in the middle of backing up and is very scary. In Texas, having straight heat blown at you and your glass makes the windows fog or becomes unbearable at 105 degree temperatures. Dealer is aware of the issue and wants more then $1200 to replace radio. I tried to self repair by removing radio and updating software to current version but Sierra wireless car is soldiered to the motherboard of the radio and cannot be removed. I did however get the software to update after three attempts and 6 hours of updating. This did not fix the error that causes this. I believe it is due to a Sierra Wireless card failure and normally happens right after startup.