There are 40 owner-reported steering complaints for the 2015 Jeep Grand Cherokeein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Check engine light came on and when we had it tested with the OBD‑II scanner it came back with a Fuel system wiring harness corrosion Emission control module software updates Transmission shift issues.
While driving my vehicle on the highway, the steering wheel locked up and it put itself into neutral. The abs system notification and another light was active and my jeep stated my vehicle was going too fast for the gear it was in. The abs breaking system bypassed the nss safety feature in my jeep causing me to go off the road as a I lost all control of the steering in my vehicle. Upon a check by the mechanic, I had faulty wiring in the wiring harness which they cannot replace because the part is no longer made. My jeep is only a 2015. I went off the road because there was poor weather - it was snowing out and my vehicle would not respond to any gear resulting in my turning the vehicle off. My jeep was towed to the dealership for diagnosis. I have not picked up my jeep yet due to the dealership schedule but have attached the communication with them concerning the problems.
My steering wheel electrical components don’t work including the windshield wipers.
While driving vehicle shuts off unexpectedly, with steering wheel losing power steering. It will then have trouble starting again. Turning on and off by itself. It will then work just fine after 15-20 minutes.. It has been doing this every few months for a couple years now. I have taken to dealer a couple times, and they have had me change battery initially. But can’t give me a reason why it keep happening after that. Most recently, once I was able to work again after it had shit off on me while driving, it would then not shut off. I could not turn the car off. I took to dealer, and eventually it turned off. It is at dealer currently at time of this writing.
While in motion, vehicle lost all power; the engine stalled, brakes failed and lost power steering. The vehicle shifted into neutral. I put the vehicle back in drive and it went back to neutral. I turned the ignition off and restarted. My husband was driving and I was in the passenger seat, with my 5 year old daughter in the backseat. If there had been oncoming traffic, we’d have hit them head on.
DRIVING, LOST ALL POWER TO STEERING, BRAKES AND ENGINE. CROSSED OVER DOUBLE YELLOW AND NARROWLY ESCAPED A COLLISION WITH THE GUARDRAIL. HAD ANY CAR BEEN IN THE OPPOSITE LANE, I WOULD HAVE BEEN SEVERELY INJURED. I AM A MOTHER OF TWO. IT WAS SUDDEN AS WITHOUT WARNING. ADDITIONALLY I HAD TO CALL OUT OF WORK HENCE LOSS OF INCOME.
Third steering rack in 4 years. Vehicle only has 40K miles on it. Each time there is a drop in power steering fluid and a leak identified in the power steering boot.
BRAKE SERVICE APT. DISCOVERED A LEAK IN THE STEERING COLUMN. LEAKING ONTO THE BOOT AND REQUIRING A FULL REPLACEMENT OF THE STEERING SYSTEM. $2,000! 2015 JEEP GC. THERE ARE SO MANY COMPLAINTS OF THIS ISSUE WITH JEEP GC'S DATING BACK TO THE EARLIER 2000 MODELS. THEY NEED TO RECALL THESE JEEPS AND GET THIS FIGURED OUT AS HYDROLIC FLUID USED IN STEERING IS HIGHLY FLAMMABLE, CORROSIVE TO THE BOOTS AND PERVASIVE IN THESE SUVS!
TOOK MY JEEP IN FOR A ROUTINE OIL CHANGE AND WAS TOLD THAT BOTH ENDS OF THE STEERING BOX ARE LEAKING WILL NEED REPAIR AT A COST OF NEARLY $2400.00. IN RESEARCHING THIS PROBLEM I DISCOVERED HUNDREDS OF COMPLAINTS ACROSS THE COUNTRY FOR THIS SAME PROBLEM AS WELL AS A RECALL OF JEEP PRODUCTS IN 2011-2012 FOR THE SAME PROBLEMS THAT RESULTED IN INJURIES TO DRIVERS AND FIRES IN VEHICLES. THIS IS A WELL KNOWN PROBLEM WITH PREVIOUS PRECEDENT FROM PRIOR MODEL YEARS THAT NEEDS TO BE ADDRESSED THROUGH A RECALL PROCESS BEFORE SOME GETS INJURED OR KILLED OR A VEHICLE CATCHES FIRE. THE SERVICE ADVISOR EVEN ADMITTED THAT THEY SEE A LOT OF THESE ISSUES WITH THE JEEP PRODUCT.
SERVICE SHIFTER KEEPS APPEARING, MAJOR WORLD SERVICED AND REPLACED THE SHIFTER BUT TO NO AVAIL, IT CONTINUES TO STATE SERVICE SHIFTER.
DISCOVERED OIL LEAK IN MY GARAGE. DEALER CHECKED AND DISCOVER BOTH RADIATOR LEAK AND POWER STEERING LEAK. NO WARNING INDICATORS WERE ILLUMINATED. DEAL REQUESTED TO HAVE IT REPLACED BECAUSE IT'S DANGEROUS DRIVE. JEEP HAS LESS THAN 58500 MILES ON IT. *TR
MY TRUCK HAS 57,000 MILES ON IT AND THE RACK AND PINION SYSTEM IS LEAKING FLUID FROM BOTH BOOTS AND NEEDS REPLACING
I WENT IN TO HAVE A ROUTINE OIL CHANGE AND FOUND OUT THAT I NEEDED TO REPLACE MY RACK AND PINION. MY JEEP IS A 2015 GRAND CHEROKEE WITH LESS THAN 45,000 MILES. THE PRIMARY USE OF THE VEHICLE IS JUST GETTING BACK AND FORTH TO WORK AND IT HAS NEVER BEEN DRIVEN OFF OF A PAVED ROAD. THIS IS NOT A FAILURE THAT SHOULD BE INCURRED THIS EARLY ON IN THE JEEPS LIFE WITH AN OWNER THAT IS ONLY DRIVING IT CASUALLY.
DRIVING THE VEHICLE SPEED OVER 60 MILES IT SHAKES AND IT TREMBLES, AND THE SENSOR DRIVING BEERS OUT OF CONTROL
I TOOK MY CAR IN FOR A ROUTINE OIL CHANGE AND WAS INFORMED THAT THE RACK AND PINION STEERING ASSEMBLY WAS LEAKING POWER STEERING FLUID AND THAT MY POWER STEERING FLUID RESERVOIR WAS NEARLY EMPTY. MY CAR HAS 80K MILES ON IT. THIS APPEARS TO BE A COMMON COMPLAIN AMONGST OWNERS OF MY MAKE AND MODEL VEHICLE.
LESS THAN 50,000 MILES AND TOLD THAT THE STEERING RACK IS LEAKING AND THAT IT NEEDS TO BE REPLACED AT A COST OF $2600. THIS SEEMS TO BE A COMMON PROBLEM, WHY ISN'T THERE AN OFFICIAL RECALL ON THIS? THIS PART, WITH NORMAL COMMUTER DRIVING, SHOULD NOT FAIL AT SUCH LOW MILEAGE
THE POWER STEERING AND STEERING RACK FAILED ON THE CAR WHILE MERGING CAUSING A NEAR-FATAL ACCIDENT. FCA HAS ACKNOWLEDGED THAT THIS IS A KNOWN ISSUE THAT THE STEERING RACKS LEAK AND CAN FAIL BUT WON'T ISSUE AN OPEN RECALL BECAUSE NHTSA ISN'T FORCING THEM TOO.
THE VEHICLE RADIO/NAVIGATION SYSTEM BLACKS OUT. SYSTEM BLACKS ON AND OFF AND WHEN RESET- NAVI UDEFINED BLINKS ON AND OFF AND SYSTEM STATES IT'S IN COMPROMISED FOR CYBER SECURITY. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP 2X AND WILL BE DROPPING THE CAR OFF TOMORROW AND LEAVING UNTIL THEY FIGURE OUT WHAT IS WRONG WITH IT. THE RADIO ALSO TRIES TO SET ITSELF TO VARIOUS STATIONS. I HAVE UCONNECT ACCESS AND I HAVE NOT PAID FOR THE SERVICE. I LOCATED YELP IN THE VEHICLE YESTERDAY- THE VEHICLE WILL BE DROPPED OFF AND I AM DEMANDING A RESOLUTION AND I DO PLAN ON TAKING FURTHER STEPS WITH UCONNECT AND JEEP/CRYHSLER. THE VEHICLE WAS PURCHASED NEW. IT TOOK ME A WHILE TO DETERMINE IT WAS THE UCONNECT AS I THOUGHT IT WAS MY PHONE. I DID NOT THINK IT WAS THE FACT THAT I CONNECTED THE UCONNECT TO THE PHONE. I ALSO TOOK MY VEHICLE TO 2 JEEP DEALERSHIPS TO CHECK ON RECALLS
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE REVERSING THE VEHICLE, THE REAR CAMERA PROXIMITY LINES FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. BOBB CHRYSLER DODGE JEEP RAM (13007 WICKER AVE, CEDAR LAKE, IN 46303, (219) 267-1226) DIAGNOSED THAT THE STEERING COLUMN MODULE NEEDED TO BE REPAIRED. IF THE REPAIR WAS NOT COMPLETED, IT WOULD AFFECT THE AIR BAGS. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
ON DECEMBER 13, 2018 WE ATTEMPTED TO MOVE OUR JEEP FROM ONE PARKING SPACE TO ANOTHER. TURNING INTO THE NEW SPACE, THE POWER STEERING WENT COMPLETELY OUT MAKING IT EXTREMELY DIFFICULT TO STEER AT ALL. THE JEEP WAS TAKEN INTO THE DEALERSHIP, WHO TOLD US THE POWER STEERING PUMP WOULD NEED REPLACED. THE PART WAS ON BACK ORDER AND IT WOULD TAKE UNTIL AFTER CHRISTMAS TO GET IN. WE WERE FORCED TO DRIVE THE JEEP WITH THE POWER STEERING NOT WORKING. IN WINTER, IN NE OHIO. WHEN CHRISTMAS TIME CAME AND WENT, THE DEALERSHIP INFORMED US THAT THE PART WAS STILL NOT AVAILABLE AND WE WOULD HAVE TO WAIT UNTIL JANUARY 30, 2019 - 7 WEEKS SINCE THE INCIDENT OCCURRED. HERE WE ARE, JANUARY 31, 2019 AND NOW THE DEALERSHIP TELLS US THERE IS NOTHING THEY CAN DO AND IT WILL BE AT LEAST MARCH, 2019 UNTIL THEY CAN GET ANY REPLACEMENT. WE PURCHASED THIS VEHICLE IN FEBRUARY, 2018. AND THIS PROBLEM OCCURRED 10 MONTHS LATER. JEEP SHOULD BE RESPONSIBLE FOR HAVING REPLACEMENT PARTS AVAILABLE ON THEIR VEHICLES, ESPECIALLY SOMETHING AS IMPORTANT AS POWER STEERING IN THE DEAD OF WINTER IN OHIO. VERY UNSAFE, AND VERY DISSATISFIED!
Showing 1–20 of 40 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026