There are 16 owner-reported fuel system complaints for the 2017 Jeep Grand Cherokeein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while the vehicle was parked and turned off, the vehicle became inoperable. The contact stated that the vehicle failed to start, with the check engine warning light illuminated. The vehicle was towed to a dealer, where it was diagnosed and determined that the fuel pump module and valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 188,000.
The contact owns a 2017 Jeep Grand Cherokee. The contact stated while the vehicle was parked, the vehicle failed to start. No warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the fuel pump needed to be replaced. The VIN was not included in NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
I am having difficulty pumping gas the pump continually shuts off. I Am upset that during snowstorm to get home i was unable to fillup causing me to get stranded. I thought the nhtsA was here to ptotect us.
DEC 2020: IN A PARKING LOT, THE ENGINE WOULD TURN OVER BUT NOT START. MY MECHANIC BYPASSED THE BUILT-IN FUEL PUMP RELAY IN THE TIPM BUT THE ENGINE WOULD NOT START. TOWED TO CAMPBELL JEEP, BENTON AR & THEY DIAGNOSED THAT BOTH FUEL PUMPS WERE BAD. DEALER COULD NOT GIVE REASON BOTH PUMPS WENT OUT BUT I SUSPECT THAT STATEMENT IS UNTRUE GIVEN THAT MY RESEARCH SHOWS THAT THE TIPMS HAVE BEEN A KNOWN PROBLEM SINCE 2010. COST OF THE REPAIR WAS $1,871.96 3/23/21: AT HOME, THE JEEP WOULD TURN OVER BUT NOT START AS BEFORE IN DEC 2020. SAT THREE HOURS THEN STARTED. CONTINUES TO START BUT AFTER RESEARCH I SUSPECT THAT THE BUILT-IN FUEL RELAY IN THE TIPM IS BAD BUT ALLOWS FOR INTERMITTENT STARTING. I CORRESPONDED WITH AN ENGINEER IN MARYLAND THAT HAS DEVISED FUEL RELAY BYPASSES FOR CHRYSLER'S DEFECTIVE TIPMS. I AM PURCHASING A BYPASS FROM HIM FOR $36. WERE THE FUEL PUMPS BAD IN DEC 2020 OR WOULD THIS $36 PART HAVE REPAIRED IT? IN MY RESEARCH, IT HAS ALSO BEEN REPORTED THAT THE DEFECTIVE TIPM MAY CAUSE THE FUEL PUMPS TO CONTINUE RUNNING AFTER THE ENGINE IS TURNED OFF. DID THE FUEL PUMPS OVERHEAT BECAUSE OF THAT OR DID THE DEALERSHIP MISDIAGNOSE BAD FUEL PUMPS AND CHARGE ME FOR WORK THAT DID NOT NEED TO BE DONE? I SUSPECT THAT CHRYSLER'S KNOWN DEFECTIVE TIPMS HAVE CAUSED CHRYSLER VEHICLE OWNERS A GREAT DEAL OF MONEY. I ALSO SUSPECT THAT CHRYSLER'S CONTINUED USE OF THE KNOWN DEFECTIVE TIPMS ALSO POSE A POTENTIAL PHYSICAL DANGER TO THE DRIVER & PASSENGERS IF & WHEN THE ENGINE STOPS IN TRAFFIC OR WHEN THEY ARE STRANDED.
ON MULTIPLE OCCASIONS (AT DIFFERENT GAS STATIONS) HAS THE GAS NOZZLE AUTO STOP BEEN ACTIVATED UNNECESSARILY DUE TO THE ANGLE OF THE TANK CAUSING GAS TO ONLY COME OUT FOR ABOUT 5 SECONDS AT A TIME, WHICH MAKES IT DIFFICULT TO TELL IF THE TANK IS FULL AND INCREASES RISK OF OVERFILL. CURRENTLY, ON 2 OCCASIONS (AT DIFFERENT GAS STATIONS) HAS THE GAS NOZZLE FAILED TO STOP, WHICH CAUSE GAS TO SPRAY OUT ONTO MYSELF AND THE GROUND.
WHEN TRYING TO FUEL OUR VEHICLE THE HANDLE CONSTANTLY STOPS, THINKING IT IS FULL. HOWEVER, MY WORK AROUND IS TO TURN THE HANDLE TO 3'OCLOCK AND ITS ABLE TO FILL THE VEHICLE WITHOUT INCIDENT, HOWEVER, YOU HAVE TO HOLD THE HANDLE IN THAT POSITION THE ENTIRE TIME. I HAVE SEEN OTHER PEOPLE POST ABOUT THIS TOO. NEVER HAD THIS ISSUE WITH MY 2015 JEEP. PLEASE NOT THAT THIS HAS BEEN HAPPENING EVERY SINCE WE PURCHASED THIS VEHICLE IN MAY OF 2019.
ABOUT A YEAR AGO I WAS NO LONGER ABLE TO PUT GAS IN MY CAR UNLESS I INVERTED THE HANDLE OF THE PUMP. I FINALLY TOOK IT TO DODGE TO GET IT FIXED. I HAD A PREVIOUS DODGE VEHICLE THAT HAD A SIMILAR ISSUE WITH THE FILLER NECK AND IT WAS FIXED ON A RECALL. I WAS EXPECTING THIS TO BE THE SAME, BUT THE DEALER TOLD ME IT WAS A BAD GAS TANK AND NEEDED REPLACING FOR SEVERAL THOUSAND DOLLARS. THEY REPLACED THE GAS TANK AND IT DID NOT FIX THE PROBLEM! NOW THEY ARE SAYING CHRYSLER IS BLAMING THE GAS PUMPS, AND THEY HAVE NO SOLUTION TO THE PROBLEM, AFTER CHARGING ME FOR A NEW GAS TANK! THEY NEED TO DETERMINE THE CAUSE OF THIS PROBLEM WITH THEIR DESIGN, AND FIX IT VIA RECALL, AND REIMBURSE ME FOR UNNECESSARY REPAIRS WHICH DID NOT FIX THE PROBLEM. I HAVE BEEN ADVISED THAT MANY CARS ARE COMING IN WITH THIS PROBLEM INCLUDING DURANGOS. I ALSO HAVE A 2020 JEEP I JUST BOUGHT AND THAT VEHICLE HAS HAD THIS SAME ISSUE A FEW TIMES.
OUR 2017 GRAND JEEP CHEROKEE DID NOT START THIS MORNING. THE BRAKE WOULD NOT SOFTEN SO WE KNEW THERE WAS AN ISSUE. WHEN WE PUT OUR FOOT ON THE BRAKE AND PRESSED THE START BUTTON NOTHING TURNED OVER BUT ALL THE LIGHTS WENT ON. THIS HAPPENED ABOUT 6 MONTHS AGO AND JEEP REPLACED THE BATTERY. OBVIOUSLY IT IS SOMETHING ELSE. IT APPEARS THERE IS A FUEL INJECTION RECALL BUT NO PARTS ARE AVAILABLE YET. WHEN IS THE ETA FOR THESE PARTS? WE BOUGHT TWO JEEPS BECAUSE WE THOUGHT THEY WERE SAFE. AFTER FOUR TRIES, THE CAR STARTED FROM REMOTE START.
I JUST PURCHASED THIS VEHICLE AND UPON GOING TO THE GAS STATION TO FILL UP, WHEN YOU PUT THE PUMP HANDLE INTO THE CAP LESS TANK, THE GAS PUMP DOES NOT ALLOW THE GAS TO FLOW INTO THE TANK WITHOUT HOLDING THE PUMP HANDLE AT HALF PRESSURE. IN LOOKING ONLINE THERE IS AN ISSUE WITH THE FILL NECK OF THE GAS TANK. I HAVE TRIED THIS AT MULTIPLE GAS STATIONS ORIGINALLY THINKING IT WAS THE PUMP ITSELF, NOT THE VEHICLE. FROM MY UNDERSTANDING THIS IS A KNOWN ISSUE WITH JEEP AS SOMETHING BEING WRONG WITH THE EVAP VALVE IN THE FILL NECK.
ON SEPT 3, 2019 I WAS DRIVING AT 45 MPH WHEN THE ENGINE STALLED AND I COASTED TO A STOP. ENGINE RESTARTED AFTER MANY ATTEMPTS, DROVE ABOUT 50 FEET WHEN ENGINE STALLED AGAIN. OVERCOME BY A STRONG SMELL OF GAS I EXITED THE CAR AND SAW FUEL COMING OUT FROM UNDER THE ENGINE. AS THE CAR SAT THE FUEL LEAK SUBSIDED. TOWED TO THE DEALER WE BOUGHT THE CAR FROM (ZEIGLER OF DOWNERS GROVE) TOW TRUCK DRIVER STATED I WAS LUCKY IT DIDN'T START ON FIRE. WHEN THE CAR WAS UP ON THE BACK OF THE TOW TRUCK BED DEALER TRIED TO START THE CAR TO GET INTO NEUTRAL AND WE WERE ABLE TO SEE THE FUEL POURING OUT FROM UNDER THE CAR. PICKED UP CAR THE NEXT DAY AND I WAS ASSURED THIS CAR WAS FIXED. I VOICED MY CONCERN ON THE DANGERS OF DRIVING A CAR WITH GAS POURING OUT OF IT. REPAIR ORDER SHOWS "REPLACED BROKEN FUEL CLIP TESTED VEHICLE AND VEHICLE IS NOW OPERATING AS DESIGNED". 5 DAYS LATER (9/8/19) HAD TO HAVE THE CAR TOWED 30 MILES BACK TO THE DEALERSHIP BECAUSE THE CAR IS AGAIN LEAKING GASOLINE. NOT FEELING VERY SAFE IN MY 2017 JEEP GRAND CHEROKEE
I'VE BEEN HAVING ISSUES FILLING UP MY TANK ALMOST SINCE THE BEGINNING OF MY PURCHASE OF MY 2017 GRAND CHEROKEE. I AM LOOKING FOR ANSWERS AS TO WHY IT IS SO HARD TO FILL MY VEHICLE WITH GAS....
THROTTLE RESPONSE HESITATES FROM 1.5 TO 2 FULL SECONDS DURING ACCELERATION IN INTERSECTIONS AND STOP AND GO SITUATIONS. THIS IS DEFINITELY A COLLISION WAITING TO HAPPEN SITUATION. THE PROBLEM IS ESPECIALLY ANNOYING IN 4X4 LOW RANGE SITUATIONS. THE ENGINE OVER ACCELERATES WHEN THROTTLE RESPONSE FINALLY KICKS-IN CAUSING VEHICLE TO JUMP FORWARD. THIS SUDDEN ACCELERATION OFTEN JOLTS THE TRANSMISSION AND DRIVETRAIN STARTLING THE DRIVER. DEALERSHIP HAS INVESTIGATED SAYING IT IS A NORMAL DELAY IN THE COMPUTER OPERATED THROTTLE. THAT IS BS. ANY DELAY IN THROTTLE RESPONSE WITH SUBSEQUENT OVER ACCELERATION IS A SAFETY CONCERN THAT NEEDS TO BE ADDRESSED!
SINCE THE DAY I PURCHASED THE CAR, THE CAR DOES NOT EASILY ACCEPT FUEL. IT CUTS ME OFF. IT CAN TAKE 30 MINUTES TO FILL THE TANK, AN OUNCE AT A TIME.
VEHICLE HAS 4000 MILES, STALLED OUT WHILE I WAS DRIVING. STARTED RIGHT UP, MULTIPLE CODES STORED.
HAVING REOCCURRING ISSUE WITH FILLING MY TANK UP WITH GAS. I'VE TRIED ON SEVERAL DIFFERENT PUMPS BUT IT WILL NOT PUMP AND SPILLS OUT EVEN THOUGH I'VE JUST STARTED AND MY TANK IS ONLY ABOUT A QUARTER FILLED. NOT SURE HOW TO FIX IT AS I HAVE TO SPENT 20 MINUTES AT A TIME TO FILL THE TANK. EVERY $0.20 THE PUMP STOPS. NOT SURE IF THE ISSUE IS THE SAME AS THE RENAGADE OR NOT BUT THERE IS AN ISSUE WITH THE GAS CAP SENSOR.
WAS FUELING UP TODAY AND THE PUMP WAS TURNING OFF LIKE I WAS TOPPED OFF BUT MY GAGE WAS ON 'E'. THEN WITH ME HOLDING THE PUMP GAS STARTED SHOOTING OUT ONTO ME AND MY SUV. I HAD GAS ALL OVER THE SIDE OF MY CAR AND AFTER I PAID I HAD A LARGE PUDDLE UNDER MY CAR ALSO. I ONLY FILL UP AT MEIJER AND NORMALLY GET 22 GALLONS IN MY TANK. I WAS ONLY ABLE TO GET 11 GALLONS IN. MY SUV ONLY HAS 4600 MILES ON IT. SOMETHING IS WRONG HERE
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026