2022 Jeep Grand Cherokee Complaint Log

I am a former Transmission Calibration Engineer at Stellantis, so I know what I'm talking about. I experienced an engine stall event while coasting down in speed. I was in town, driving about 30 mph, and coasting (0% pedal). I lightly applied the brakes and while the vehicle was still in motion (coasting) the engine stalled. The information cluster displayed a message that said "put the vehicle in park and restart the engine." I coasted around a corner, came to a stop, put the transmission in Park, and restarted the engine. No MIL or codes were set. I have a scan tool and confirmed later that no codes were set. I'm fairly certain the engine was in DFSO (decel fuel shutoff) when the issue occurred as the conditions were all correct for DFSO (engine was in normal operating temperature range, gear was 5th or 6th when coasting was initiated, and pedal was 0% for several seconds before the issue occurred). Loss of propulsion is an obvious safety concern as I lost control of the vehicle.

Lumbar support in driver seat noted to be randomly inflating and deflating while driving & over weekend the lumbar support had completely inflated and misshaped with the lumbar rounded out so much that is was extremely uncomfortable to drive, and the seat back noted to be detached from the seat back

Hybrid battery system, still don't have heat after 2 years of car ownership. Not to mention the hybrid battery failure rate, I've driven several times and the vehicle will just have no power. I bring it to the dealership almost monthly and they always have some excuse. The vehicle's lane assist is also a hazard. I'll just be driving down highway and it'll just jerk the wheel randomly.

The contact owns a 2022 Jeep Grand Cherokee. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 25V741000 (Electrical System). During the visit, the 12-Volt battery failed, even though there were no prior issues with the vehicle. The dealer stated that the vehicle was jump-started, but no additional repairs were performed. The contact was informed that a new battery was needed. The manufacturer was notified of the failure. The approximate failure mileage was 41,000.

Went to turn left at barely 5mph and steering locked up with my front wheels pushed outside of wheel well (driver wheel, passenger is facing in), causing a collision. Steering wheel won’t turn at all now.

I received the following from the dealer when taking my car in for a suspension repair. Stellantis (Jeep) is trying to charge for software bug updates after warranty when the fixes were not available and also the without the fixes it could leave the car inoperable. Most of these should be covered as a safety/operational concern and should not be optional or charged for. "Software Update ,msmd,ttm,eps,idcm,bpcmCustomer Pay$239.33 Causes 1.Software IJpdate msmd Customers may experience the following: • Memory seat does not save on profiles 1 or 2. • Easy entry/exit functionality is inoperative. 2.ttm Customers may comment on one or more of the following: e If the vehicle is traveling at less than 5 kph (3 mph) and the brake pedal is pressed, then both turn lights will flash for two milliseconds. If the vehicle is traveling at less than S kph (3 mph) and one turn light is activated, then the opposite turn light will flash for 20 milliseconds 3.idcm Customer may also experience the following: 12 volt battery drain. e Vehicle will not charge." 4.eps *Customer may also experience the following: • A low frequency EPS motor noise during low speed steering maneuvers which may be more noticeable at higher ambient and system temperatures." 5.bpcm Customers may also experience one or more of the following: e "Vehicle does not start." • Low 12V battery causing vehicle not to start."

The right PTU has failed out of nowhere causing a very loud pop and then grinding when driven. The vehicle was inspected by the jeep dealership last week to find that that was the issue. There was no warning or symptoms prior to the problem. The safety risk is evident in that it could cause an accident, the vehicle to stop completely, not Transmitting power and or not going into park. All without warning. The replacement is very costly

The contact owns a 2022 Jeep Grand Cherokee. The contact stated that after starting the vehicle and shifting into park(P), the parking brake independently activated. There was no warning light illuminated. The contact manually disengaged the parking brake to start the vehicle. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for additional assistance. The failure mileage was approximately 66,212.

This is the third time that my jeep has completely shut off with no warning and in the middle of traffic. I am unable to turn on any hazard lights. The power goes completely out, and I am unable to put the car in neutral or anything to be safe. I have reported this issue in the past. The dealership is unable to figure out what is wrong and I keep trying to get this resolved before it turns out tragically. Please help me before I loss my life in this vehicle.

Front passenger head restraint deployed without any accident or reason. Just deployed without cause snapping a plastic bracket so it can’t be manually pushed back into place you have to purchase the entire component. The other oddity is the piece that you need to replace in question has been discontinued. Stellantis has a recall referenced as (20c) but my particular vehicle doesn’t fit in there timeline for that recall. I have a child and it is a head restraint that deployed is an airbag, which is extremely dangerous for anybody that could’ve been sitting in that spot or behind the seat. The piece itself is 700 there is no wholesale for this particular piece so you’re looking at any place that would charge you 700 and then whatever the service or labor fee is which is minimal so we’re talking at least 800 for a piece that has to be with or compatible with a certain part number which is discontinued or it will not work with the system

Issue 1: After several recalls - the battery issue still remains. Often not kicking in and leaving a power deficit (loss of motive power). The gap is short, but when low speed on battery and you push the accellerator to merge/turn, etc. and there is a delay - it can cause an accident. Issue 2: The investigation of alerts of pedestrians - happens intermittently. There has never been a fix. Issue 3: The tire pressure monitoring system fails to read intermittently - a warning on the dash indicates it is not working and to get it checked. Dealership has noted problem, but never fixed. Still occurs 3+ years. Issue 4: Radio/infotainment system blanks out or becomes unresponsive. When relying on this device for navigation, that becomes a problem.

The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer and was left for several months waiting for parts to become available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

known software glich known as "the Italian Bug" Car switches to Italian and disables FCW, paddle shifting and changes many features to metric, farenheit to celsius, psi to kpa, mph to kilometers, many features can be reset but not FCW and Paddle Shifting. It's unknown what other features get disabled but this all causes significant driver distraction trying to reset everything while driving as they are encountered. Jeep has multiple TSBs on this with no known permanent fix.

See attached document for complaint.

Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. all change, and many other random settings change as well. ***This is clearly a dangerous situation because of all the functions and gauges that change, and the fact it is difficult if not impossible to recover from this due to the language of the setting menus, and the complexity of discovering and navigating through all these changes. When this happens, even if one is able to wade through all the settings menus and change setting back, some items cannot be reset (like the FCA off lamp). I have had this to the dealership 4 times to be fixed without success. Because this is dangerous (for settings/gauges/units to no longer be useful while driving), and it occurs randomly.

Vehicle recently had recall 68c completed. Was driving in electric mode on the highway at approximately 55mph. Upon pressing accelerator further to increase speed to pass another vehicle, I lost all electric power and the vehicle lost speed down to 40mph, despite accelerator pedal being pressed to the floor. Approx 3-5 seconds later, gas engine started, revved high, vehicle lunged forward to 65mph, continued to accelerate after releasing accelerator pedal, and was able to be slowed by pressing brake. This same situation was replicated 9 hours later on the same highway. Dealer claims this is "normal operation."

The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

While driving 30mph in town, the vehicle shut off. The engine quit, lost power steering, dash message said, “Press brake and push button to start.” Conditions were: in e-Save mode, the gas engine was running, battery level was <1%. We came to a stop, pushed the start button, the vehicle started and drove normally. The passenger recorded most of this on video. We did complete the related recall last November.

On February 8, 2026, I attempted to use the windshield washer fluid, but no fluid came out onto the windshield. Instead, it forcefully sprayed the front camera. The washer system did not spray the front windshield or the rear window at all. The car is in the shop for repair. A video of this issue is on youtube. https://www.youtube.com/watch?v=K7I1wG2UjrU

The water pump started leaking and I believe that the coolant coming out of the water pump got the electric power steering terminals (which are right below the water pump) wet which caused the power steering to stop working and needs to be replaced.

The jeep will randomly lose cabin heat and blow cold air. It seems to happen mostly when the battery is drained. Took it to dealer but they tried to say it was normal which we stated it can’t be normal to not be able to defrost your windshield in the winter. I called mopar and they opened a case which then the dealer said they had luck changing a coolant valve that tends to stick. Not sure if that will fix issue or have seen people have luck with the ECH. It happened at 36000 miles

On 01/30/26, I delivered my vehicle to an authorized Jeep dealership for the third time in connection with Safety Recall 68C involving the hybrid battery system. The recall addresses a battery defect that carries risk of fire. This is the third occasion on which I have had to leave my vehicle with the dealership because the recall repair has not been successfully completed. During the most recent service appointment, the recall repair procedure failed. I was informed that the hybrid battery would require full replacement and that the vehicle could not be returned to me. The vehicle has remained at the dealership and out of service since that date. As of 02/16/26, I have not been provided with a confirmed estimated time of arrival for the replacement battery. The vehicle remains unusable pending completion of the recall repair. No loaner vehicle was provided when the vehicle was rendered inoperable due to the failed recall repair. I was therefore required to obtain a rental vehicle at my own expense in order to maintain transportation for work and daily obligations. On January 30, I received written authorization from Jeep Customer Care approving rental reimbursement at $60 per day and explicitly listing specific companies as acceptable providers. Based on that written authorization, I secured a rental vehicle within the approved rate. After incurring rental expenses, I was informed reimbursement would be limited to $25 per day due to the rental company I chose being categorized as a third-party provider, despite being specifically listed in the written approval. It is not feasible to obtain a comparable rental vehicle in my area at $25 per day. The reimbursement discrepancy remains unresolved. The vehicle remains out of service. I am continuing to incur rental expenses and will be responsible for paying the difference out of pocket despite having relied on written authorization.

Smoke set off smoke dector in garrage has a burning smell not plastic like metel and the car has a odor like nail polish on the inside. I am writing to provide an urgent update regarding my Jeep. Per our previous discussions, we had intended to coordinate a service visit to the Concord dealership. However, as of today, Jan 27 2026 at approximately 2:29pm, the vehicle has experienced a catastrophic failure and is no longer safe to operate or store in an enclosed structure. The vehicle currently presents a severe fire hazard. While attempting to move it today, the following occurred: Smoke and Melting Odor: The vehicle began emitting a strong odor of melting components. This was severe enough to trigger the heat and smoke detectors in my garage. Erratic Electrical Behavior: Even with the ignition in the "Off" position and the charging cable disconnected, the vehicle continues to make loud clicking and internal cycling noises. Total System Failure: The dashboard displayed multiple critical errors, including “Unable to detect key fob,” “Service electric charging system,” and “Hybrid System Failure.” Loss of Motive Power: The vehicle entered "Turtle Mode" and repeatedly stalled, rendering it undrivable. Immediate Requirements: Given that this vehicle has already undergone three unsuccessful repair attempts and now poses a direct physical threat to my home and safety, I am requesting immediate instructions on how Chrysler intends to safely remove this vehicle from my property. I have documented the alarms, the error messages, and the sounds via video for your engineering team to review. Because of the fire risk, I will not attempt to start, charge, or drive the vehicle to the Concord location (85 miles away). Please confirm receipt of this safety notification immediately and provide a plan for a tow and a final resolution regarding a buyback, as this vehicle is clearly non-conforming and hazardous. Will not let me upload videos and pictures

Vehicle was in electric mode and failed to accelerate under electric power. First time was traveling around 45 mph and went to accelerate to 60mph at speed limit change. Battery was around 95% and gas pedal was gently pressed with no acceleration. Once floored and ICE started acceleration continued. Second time was pulling onto the highway and accelerated up to 25mph and continued to press the accelerator and vehicle would not speed up untill gas pedal was all the way to the floor and ICE engine kicked in. Battery was about 50%. Delay in acceleration could have caused rear end accident when pulling onto highway. Issue has not happened before. 68c recall was performed on January 13th. Has only happened 2 times so far. Has not been reproduced by dealer. Has not been inspected yet. No warning lights, just electric mode temporarily unavailable when ICE kicked in.

The electronic steering quit working at 55 mph, I was very hard to steer afterwards, there wear other indicator lights besides the steering warning light, I will add a picture of them. I did already do a report but have pictures to show the problem. I kept the core to figure out what happened, there is water in the unit control area for the motor. The issue started at the same time the water pump was leaking, and I believe that caused the water and corrosion in the electronic area. I also have another invoice for the diagnosis from the hudson dealer for about 600 dollars but mislaid it, If I need it I can get a duplicate.

I would like to file a complaint against Jeep. I drive a 2022 Jeep Grand Cherokee 4XE with 16,000 miles. While driving to the Store, the electronic parking brake engaged while driving. This caused braking system damage. Jeep / Manufacturer are refusing to reimburse me. The total cost was: $9,129.26. This effected the Actuators, Brake Calipers, Rear Rotors, and Brake Pads. This is not normal wear and tear, however a safety-related defect.

The vehicle has experienced repeated electrical failures. On multiple occasions the vehicle would not start and lost all electrical power. The main electrical system appears to fail suddenly, causing the vehicle to become inoperable. The vehicle has been to the dealership multiple times for the same issue and was out of service for extended periods. This is a serious safety concern because the vehicle can completely shut down without warning.

On January 23, while driving, the vehicle suddenly shut down and stopped working without warning. I attempted to restart the vehicle several times, but it would not start. Smoke was coming from the engine area, and the vehicle was completely disabled on the road. I was stranded on the roadside until approximately 11:30 PM, waiting for a tow truck to arrive. The vehicle had to be towed and taken to the dealership. The dealership later confirmed that the engine wiring harness had burned and failed. The failed component is currently at the dealership and is available for inspection. This sudden shutdown created a serious safety risk to me and other drivers due to loss of power while driving. The issue was not caused by misuse or modifications. The vehicle has since been inspected by the dealership and a manufacturer (Chrysler) representative.

Turned on the car to the find the check engine light was on. Drive 5 minutes to my son’s school to pick him up. Turned the car off, then back on to see if maybe the check engine light would go off. Instead the check engine light, battery light and service hybrid charging system errors appeared on the dash. THE CAR WOULD NOT TURN OFF AND I WAS UNABLE TO PUT IT IN GEAR AT ALL. It left me stranded. I called a tow truck and about 10 min before they were set to arrive I tried turning it off and on again and it started like normal (check engine light still on) Drove 5 min home and it did it again in my driveway. Happened again when my husband started it to take a look. This happened to us one other time about 3 months after we bought the car. We’ve only had it 9 months. Both recalls have been completed. This is unacceptable.

Was driving on a crowded interstate highway that runs through Denver when my 2022 Jeep Grand Cherokee 4xe suddenly turned off. Luckily, there were no cars in the adjacent lane and I had enough forward momentum to get across that lane and onto the shoulder of the road. There were no warning lights or alarm sounds, the engine just turned off. After reaching the shoulder, I restarted the car and could drive it to a dealership. It is currently at the Jeep dealership undergoing diagnostics. This was an unbelievably dangerous event that could have resulted in a multiple car pile up with injuries or deaths (most likely mine or my wife’s) since we were in such heavy traffic at a speed of about 70 mph. We are the sole owners of the vehicle and have kept up to date on all recalls of which there have been several. We had one recall outstanding which was due to be addressed in a few days which dealt with a potential battery fire. Not sure how that would relate to this event. We have not had any similar event with this car in the roughly 28000 miles we’ve driven it. If the car needs to be inspected, that would be fine. I’d hate to have this happen to anyone else.

The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM). The vehicle was taken to the dealer. The battery was tested and failed. The vehicle remained at the dealer unrepaired. The contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 39,626.

Lost power and stopped on the highway Gas gauge was not accurate

The contact owns a 2022 Jeep Grand Cherokee. The vehicle was serviced under NHTSA Campaign Number: 25V741000 (Electrical System), but the failure occurred. The contact stated that the NHTSA website showed "Remedy not yet available" regarding the remedy, and the contact was concerned that the dealer informed the manufacturer that the recall repair was performed. Most recently, the contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle failed to recognize the key fob. The contact stated that the battery had discharged from 90% to 59% in less than three days. The vehicle was taken to the dealer; however, the dealer had not inspected or diagnosed the vehicle. The vehicle remained at the dealer unrepaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 3,425.

The contact owns a 2022 Jeep Grand Cherokee. While the contact’s daughter was reversing in a parking lot, the audible chime for the closeness of an object or vehicle failed to function as designed. There was an image displayed on the screen. The failure was intermittent but was a recurring failure. The vehicle was also experiencing other electrical failures. The contact stated that in early January, there was an unknown warning light illuminated on the instrument cluster. The vehicle was taken to a local dealer and the warning light was reset. The contact was asked if the battery had recently drained completely. The contact stated that the battery had not been drained. The contact stated that several recall repairs had been performed on the vehicle. The vehicle was not repaired. The manufacturer was contacted and was concerned about the safety of the vehicle. The failure mileage was approximately 76,000.

Please see attachment:

The Forward Collision Warning (FCW) and Automatic Emergency Braking (AEB) systems on my 2022 Jeep Grand Cherokee are consistently failing to operate as intended, creating a significant safety hazard Symptoms include: System Inactivity: The FCW fails to alert or provide braking assistance during clear, high-risk frontal collision scenarios. Persistent Warning Lights: The 'FCW OFF' indicator illuminates on the instrument cluster and cannot be cleared by toggling settings in the Uconnect 5 system. Software Defaults: Following Over-the-Air (OTA) updates, the FCW and Pedestrian Emergency Braking (PEB) systems default to 'OFF' and often remain disabled despite user attempts to re-engage them. Hardware Misalignment/Blinding: Frequent 'ACC/FCW Limited Functionality' messages occur even in clear weather with clean sensors, indicating a potential calibration or module communication failure. I am referencing XXX and Manufacturer Communication XXX regarding these specific software/hardware faults. Despite these known issues, the dealership Ziegler Chrisler Doodge Jeep Ram in Schaumburg, IL has been unable to provide a permanent resolution. This failure leaves the vehicle without critical, advertised safety protections during operation

I have experienced abrupt loss of propulsion events consistent with recall 25V-576. I have reached out to Stellantis repeatedly for resolution and no one ever follows up with an answer or a resolution.

Vehicle hybrid system shuts down vehicle at random times. “Service hybrid system” warning comes on, dealership will not fix or acknowledge the issue. The battery is at fire risk if I charge the vehicle. Car has shut down and died multiple times, and does not respond for up to 30 minutes. Car has shut down while driving, putting itself into limp mode, citing the hybrid system. There has been 10 recalls on this vehicle, with new ones coming multiple times a year. Car losing ability to drive, or catching fire due to hybrid system, puts the driver and other drivers on the road in danger of collision or even death. All recalls have been remedied when a solution was available, but vehicle still does not perform up to safety standards.

The vehicle has abruptly lost power and shut down while driving. This has happened while pulling out to cross traffic at intersections which have nearly caused an accident from the vehicle abruptly losing power in the middle of the intersection. The emergency braking system has also activated without any obstructions in front of the vehicle resulting in vehicles behind me nearly hitting me. The vehicle's four wheel drive system has also been inoperable with no parts available from Jeep to remedy this specific issue.

My vehicle is subject to active recall 68C involving high-voltage battery fire risk in Jeep 4xe vehicles. Manufacturer has confirmed recall applies to this vehicle, but no remedy is currently available. I have been instructed to limit charging and parking due to risk of thermal event/fire. This creates an ongoing safety risk to myself, family, my home, nearby properties and others. My vehicle remains in use without a permanent fix.

My 2022 Jeep Grand Cherokee 4xe was recalled in the summer/fall because the high voltage battery could catch fire. This is one of many recalls the car has endured (due to battery trouble) since I purchased it in 2022. I called the dealer as soon as I received the letter and was told that no parts were available and to check back later. I drained the electric battery and did not charge it after that. By mid-December, the check engine light came on (as it has done with other recalls). I took it to the Dealer on January 6, 2026 and was told that they would order a part and do a software update in the meantime. Got the car back late January 7 and it wouldn't shift into gear properly when driving. Took it back January 8 and was given a loaner car. The part was supposed to arrive January 22 but has not shown up yet. The dealer has had my car for almost 2 months now. Called Jeep 2/2/26 and 2/23/26 and talked to Recall department. Both times I was told there was nothing that could be done and I just have to wait it out. Also on 2/23/26 I called the number listed on the recall notice at 10:10 AM MST and received the "office is closed" message. Had to call the main Jeep number that the dealer provided. Dealer says they can't do anything and Jeep says it's the Dealer that has to call on the part. Meanwhile I'm in limbo in a rental.

The contact owns a 2022 Jeep Grand Cherokee. The contact was informed by the dealer that the VIN was included in NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted, and the dealer confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part for the recall repair was not available. The dealer was contacted, and the contact was informed that parts were not yet available. The manufacturer was contacted, and the contact was informed that parts were not yet available. The contact was informed that the repair could not be performed until parts were available. The contact was informed that she would receive a call back several times, however the contact had not yet received a call back. The contact had been waiting for a month for a call back from the manufacturer. The contact had not experienced a failure.

Screens switches to Italian, also screens freeze or go blank, Front Collision Warning (FCW) light illuminates and can't be turned off. Bluetooth randomly disconnects, Auto door locks don't engage; paddle shifters for manual gear selection cease functioning, pedestrian avoidance, automatic emergency braking, and high-beam assist stop working; memory seats unexpectedly adjust while driving. I have to bring the car to the dealer to fix this, this happens every 14 days or so.

The contact leased a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was towed to the dealer, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and the contact requested a loaner vehicle. The contact was given a case number. The manufacturer stated that no local dealers were able to provide a loaner vehicle. The contact was informed to seek alternate transportation until the remedy became available. The contact had not experienced a failure.

The Forward collision Warning light came on again after switching to Italian. Dealership says the warranty just ran out but this multiple times this happens and clearly it has not been fixed. FCW issue

How many recalls does one vehicle get in 2 years of ownership get before they take car back? This is the absolute worst vehicle I have ever owned at $64,100 price tag. We went through this battery recall last year at this time and could not use hybrid system for 5 months and had to park outside until recall was performed and god forbid you take grandkids anywhere in it, and with all the countless other problems that are so speratic they cannot fix.Recall number 95B, when weather was finally warm enough for them to perform the diagnostics on it, it was deemed okay. Now I get another recall for same thing and once again it is a fire hazard again and no fix is available according to recall info. So people are suppose to drive around in a $64,100 vehicle that could go on fire and cannot park in garage or use hybrid system for its intended use. Tonight s weather is suppose to be -10 degrees F in Iowa and we keep having problems with the heater blowing cold air and have taken it to dealership for total of 10 days trying to figure this problem out with no resolve yet. When does someone finally say is enough is enough? They have had my Jeep in their dealership 34 days total not counting recalls trying to resolve why the power steering goes out and all safety devices are offline and nnobody can resolve these issues so it is a total crap shoot every time you start it up! The fire hazard thing really bothers me being a past fireman and nobody seems to care, just park your car away from flammable material and structure, are you kidding me! What happens when you have kids and grandkids in this car? Somebody ha to help us! Internet is flooded with these problems with Jeep 4XE. Please help us out of this situation because Stellantis and dealerships do not care! You want your family riding this crap when heat does not work and windows fog over or start on fire while your driving or its sitting in driveway while you sleep? I tried to Lemon Law this last year so I have 70 plus docume

I am submitting this complaint to report what I believe to be a manufacturing or design defect involving the sunroof of my Jeep Grand Cherokee. On or around December 1, 2025, I discovered a severe water leak originating from the sunroof area during normal rainfall. Water entered the vehicle interior without warning and caused substantial damage to the headliner, interior trim, and other interior components. The amount of water intrusion was significant and far beyond what would be expected from normal wear. The vehicle has only around 45,000 miles and is regularly maintained. The leak occurred without any visible damage to the sunroof glass and without prior indication of a problem. The sunroof was fully closed at the time. This suggests a defect related to the sunroof sealing system, drainage system, or overall design rather than misuse or external damage. This defect presents a serious safety concern. Water intrusion inside the vehicle creates the risk of: Electrical system damage or failure, Mold and health hazards, Impaired visibility due to water dripping near the windshield, Distraction to the driver while operating the vehicle. In heavy rain conditions, this defect could reasonably occur while driving, creating a dangerous situation for the driver and passengers. As a result of this defect, my vehicle sustained significant interior damage, requiring repairs. I believe this issue reflects a broader defect in the sunroof design or drainage system rather than an isolated incident. I am concerned that other Jeep Grand Cherokee owners may be experiencing similar failures. I am requesting that NHTSA investigate this issue for potential safety-related defects involving sunroof leakage in Jeep Grand Cherokee vehicles. The severity of the water intrusion and resulting damage indicates a defect that could pose a risk to vehicle safety and occupant well-being.

Driving home and car had a sudden loss of power randomly while driving. It would not restart until 5-10 minutes later despite multiple start/stop attempts. On the screen it stated to “plug in to condition battery.” We were in the left lane on a busy road with construction and were almost rear ended multiple times while car was not functional. Have had multiple issues with battery on this 4xe - did recent software update at dealer. I have taken it to dealer previously for battery code (service battery) and they stated they can see code, but unsure of what problem is. No warning lights prior to incident. It sounds like through reviewing on internet this is a common problem with 4xe vehicles and if it hasn’t killed someone yet, it certainly will. We did call 911 for assistance due to the vehicle being disabled in middle of highway, but no official report was made.

Yesterday, I had been traveling on the turnpike and was attempting to merge back on from a rest area when the Jeep entered "turtle" or "limp" mode without warning, indicating a failure of the hybrid system. The speed dropped instantly to 2mph and the engine kept revving, generating dark exhaust and a concerning smell (hot, different from regular vehicle exhaust smell). Eventually I was able to move back into the parking area and needed to be towed. I have yet to have it evaluated by a dealership as they are closed today. Following multiple previous hybrid system recalls since purchasing the vehicle Oct 2022, I've experienced numerous malfunctions of the hybrid system (taking it to the dealership multiple times to be evaluated after the "wrench" service hybrid electric system warning showed) over the last 6 months. Each time I've been told a "software reset fixed it" by the dealership. The problems with this hybrid system have been increasing in severity. Currently two recalls are in place due to these hybrid system issues (remedy not available). This was a scary, dangerous experience and I have no confidence in Stellantis resolving this issue.