2006 Jeep Liberty Complaint Log

DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL #06V288000 ON THE VEHICLE REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD TRIED TO SCHEDULE AN APPOINTMENT, BUT THE DEALER REFUSED TO SCHEDULE A DATE UNTIL THE REPLACEMENT PARTS WERE AVAILABLE, AND RECOMMENDED THE CONTACT TO CALL EVERY DAY TO CHECK FOR UPDATES ON THE PARTS. THE CONTACT EXPRESSED CONCERN THAT IT WAS A MAJOR RISK TO SAFETY IF THE BALL JOINTS FAILED.

NEW VEHICLE, LESS THAN 50 MILES ODOMETER. ENGAGED CRUISE CONTROL AT 55 MPH, SEVERAL MILES LATER TAPPED BRAKE TO DISENGAGE CRUISE CONTROL TO SLOW FOR A TURN. BRAKE WOULD NOT DISENGAGE CRUISE CONTROL, NEITHER WOULD THE 'OFF' BUTTON ON LEFT SIDE OF STEERING WHEEL. CANCEL BUTTON ON RIGHT SIDE OF WHEEL DID SHUT OFF THE CRUISE CONTROL. RETURNED TO DEALER NEXT MORNING. DEALER REPLACED A 'REGULATOR/SOLENOID' BEHIND THE BRAKE PEDAL AND INDICATED THE ORIGINAL HAD BEEN INCORRECTLY ADJUSTED/SET FROM FACTORY AND THAT IT COULD NOT BE ADJUSTED BY DEALERS SHOP. *JB

FUEL TANK OVERFLOWS EVERY TIME YOU FILL UP. ONLY WAY OF PREVENTING IS TO NEVER TO FILL THE GAS TANK. *JS

I HAVE AN 06 JEEP LIBERTY GOT IN OCT 06. IN NOV 06 JEEPS DRIVER SIDE PASSENGER DOOR WAS JAMMED IN WOULD NOT OPEN OR CLOSE. SAME TIME I TOOK IT IN THE WINDOW REGULATOR BROKE. SO ONLY I MONTH OWNING THIS VEHICLE I ALREADY HAD PROBLEMS I HAVE FIXED THE WINDOWS 10 TIMES THE BLOWER 2 TIMES AND NO ONE SEEMS TO HELP ME I'VE BEEN ASKING FOR HELP SINCE I GOT IT AND STILL NOTHING. *TR

VEHICLE BUCKING WHEN ATTEMPTING TO MAINTAIN SPEED MANUALLY (W/OUT CRUISE CONTROL). *NM

TRANSMISSION BUCKING AT DIFFERENT SPEEDS WHILE MAINTAINING SPEED ON THE HIGHWAY, OR GOING FROM COASTING AT SPEED TO ACCELERATING. THIS A DAILY/CONTINUAL OCCURRENCE. '06 JEEP LIBERTY CRD. *NM

MY 2006 JEEP LIBERTY STARTED EXPERIENCING POWER WINDOW PROBLEMS AROUND NOV 06. ALL 4 POWER WINDOWS WOULD NOT ROLL DOWN OR THEY WOULD ROLL DOWN PART OF THE WAY THEN GET STUCK AND WOULDN'T ROLL BACK UP. IT WAS A SAFETY CONCERN WHEN THEY WERE STUCK OPEN. IT WAS ALSO AN ISSUE IN DRIVE-THROUGH SITUATIONS AND OTHER TYPICAL SCENARIOS WHERE YOU WOULD ROLL DOWN A WINDOW. A LOCAL CHRYSLER SERVICE DEPT REPAIRED IT REPEATEDLY FROM 2006 UNTIL THEY CLOSED IN EARLY 2009, THEN ANOTHER CHRYSLER SERVICE DEPARTMENT MADE THE LAST REPAIR IN JULY 2009. REPAIRS RANGED FROM RE-WIRING THE WINDOWS TO COMPLETELY REPLACING THE INTERNAL ELECTRONIC SYSTEM. *TR

THE VEHICLE IS A 2006 JEEP LIBERTY 4X4 EQUIPPED WITH THE 2.8L CRD (DIESEL ENGINE). FROM AN INTERSECTION AT A COMPLETE STOP, I PROCEEDED TO TURN RIGHT INTO ANOTHER STREET. I ACCELERATED TO APPROXIMATELY 15 MPH WHEN THE VEHICLE SUDDENLY LOST ALL POWER AND WOULD NOT ACCELERATE. THE ENGINE BEGAN TO HESITATE AND THE VEHICLE COULD NOT GO FASTER THAN 5 MPH. IT COULD ONLY LIMP ALONG AT THIS SPEED WHILE I ATTEMPTED TO GET OFF THE ROAD. THIS CREATED A SERIOUS CONDITION FOR OTHER DRIVERS TO ATTEMPTING TO AVOID MY VEHICLE UNTIL I COULD REACH A SECTION A THAT ALLOWED ME TO PULL-OFF THE ROAD. THE VEHICLE THEN STALLED WHEN I CAME TO A COMPLETE STOP. I ATTEMPTED TO RESTART THE VEHICLE AFTER A FEW MINUTES, AND IT RAN IN A NORMAL MANNER. I SUBSEQUENTLY CONTINUED MY TRIP WITHOUT ANY OTHER INCIDENTS. THIS IS A VERY DISCONCERTING DEFECT BECAUSE IT EXHIBITS NO SIGNS THAT ALLOW THE OPERATOR TO TAKE PREVENTATIVE ACTIONS TO AVOID POSSIBLE ACCIDENT DURING ROAD USE. *NM

MY JEEP LIBERTY WITH THE DIESEL ENGINE PERFORMED WELL FOR THE FIRST THREE MONTHS, THEN UPON ACCELERATING TO ENTER A FREEWAY IT SPUTTERED AND THE CHECK ENGINE LIGHT CAME ON. THE DEALERSHIP REPAIRED IT BY REPLACING THE EGR VALVE AND ASSOCIATED COMPONENTS. THE SAME PROBLEM OCCURRED ON IN ANOTHER 4 MONTHS, AND AGAIN 4 MONTHS. EVERY TIME THE EGR VALVE WAS REPLACED. THE LAST OCCURRENCE WAS IN NOVEMBER 2006. *JB

THIS PROBLEM WITH THE WINDOW REGULATORS HAS BEEN AN ONGOING PROBLEM SINCE WE BOUGHT THIS CAR NEW. THE DATES OF REPAIR ARE AS FOLLOW FROM NEWEST TO OLDEST, 10/10/11,10/22/10,9/30/10,8/10/09,3/13/08,12/11/07,4/10/07,4/5/07,3/16/07,1/24/07,11/07/06,11/03/06. WE HAVE TAKEN THIS CAR TO THE DEALER THIS MANY TIMES FOR THE SAME PROBLEM. WE HAVE NEVER PAID A PENNY FOR THE REPAIRS. THE MANUFACTURER IS NOW ASKING US TO PAY 100$ SAYING IS A WARRANTY ISSUE. THE PROBLEM IS THAT THEY KNOW THEY HAVE A DEFECTIVE PART BUT CANNOT FIX IT. THEY HAVE RECALLED ON SOME MODELS OF THIS CAR. OURS IS NOT INCLUDED IN THIS RECALL. THIS TRIP FOR US TO TAKE THIS CAR IN FOR THE INITIAL CHECK IS 230 MILES THEN WE HAVE TO WAIT FOR THE AUTHORIZATION OF REPAIRS TO TAKE IT BACK IS ANOTHER 230 MILES. IT IS NOT REASONABLE FOR US TO PAY FOR THE MANUFACTURERS FAULTY PARTS. WE ARE OUT OF POCKET 12 TIMES FOR THE TIME AND GAS TO GO OVER THERE. THIS WINDOW REGULATOR IS DEFECTIVE AND WHEN IT SNAPS THE WINDOW ROD BREAKS JAMS THE DOOR LOCKING MECHANISM THE DOOR THEN WILL NOT STAY CLOSED OR IT WILL NOT OPEN. WE ARE ALSO FILING CLAIMS WITH THE CONSUMER AFFAIRS AND NATIONAL TRANSPORTATION SAFETY BOARD. *TR

MY LIBERTY HAS 3 RECALLS, 2 HAVING DO WITH BIG SAFETY ISSUES- FIRE AND TIRES DETACHING. I FIRST CALLED PLANET DODGE (MIAMI, FL) FOR SERVICE APPT.; GAVE VIN AND ADVISED OF RECALLS- SURPRISE! WHEN I ARRIVED FOR MY APPOINTMENT; THEY SAID THE PARTS WERE ON BACK ORDER! TODAY I CALLED TAMIAMI JEEP TO MAKE AN APPOINTMENT AND WAS TOLD 1) IT'S VERY DANGEROUS AS TIRES MAY DETACH 2) THEY HAVE SOME PARTS, BUT NOT SOME BOLT, IF THAT IS REQUIRED! QUESTION- IF THESE ARE MANDATORY RECALLS AND ON SUCH POTENTIALLY SAFETY COMPROMISING PARTS- HOW CAN THE PARTS BE ON BACK ORDER FOR 3 MONTHS!! (THIS WILL BE MY FIRST VISIT TO TAMIAMI FOR SERVICE APPT-BUT WAS ALREADY ADVISED NOT ALL PARTS AVAILABLE- WHAT'S THE USE OF MAKING A APPOINTMENT IF THEY IS A NATIONWIDE OF A PART TO REPAIR A RECALL? WHAT HAPPENS IF MY TIRES DETACH OR MY CAR HAS "UNDERBODY FIRE" AS PER MY MOST RECENT NOTICE? I WOULD APPRECIATE A REPLY VIA EMAIL AND I WOULD LIKE SOMEBODY TO INVESTIGATE HOW SERVICE DEPARTMENTS CAN RUN OUT OF PARTS THAT HAVE MANDATORY RECALLS. I WAS NOT TOLD AT PLANET DODGE HOW SERIOUS THIS WAS AND HAVE BEEN DRIVING AROUND WAITING FOR THE PARTS TO ARRIVE.(LOWER BALL JOINT). *NM

TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE DRIVER SIDE REAR WINDOW FELL DOWN. THE DEALER REPLACED THE WINDOW. AFTER THE WINDOW WAS REPAIRED IT STOP OPERATING. THE DEALER REPLACED THE WIRE AND THE WINDOW DROPPED HALF WAY OFF OF THE TRACK. NO REPAIRS WERE MADE. THE ENGINE WAS TURNED ON AT THE TIME OF ALL THE FAILURES OCCURRED. THE INCIDENTS HAPPENED WITHOUT WARNING. THE FAILURE MILEAGE WAS 8,913. THE CURRENT MILEAGE WAS 19,699. UPDATED 4/7/08 *CN UPDATED 04/07/08 *TR

AUGUST 15, 2006, I BOUGHT A BRAND NEW JEEP LIBERTY FROM LITHIA JEEP IN AURORA, CO. OCT 27TH, 2006 MY STEERING WHEEL FELL OFF THE COLUMN WHILE DRIVING. ACCORDING TO MY INVOICE, "THE STEERING WHEEL CRACKED. THE SCREW THAT HELD IT TOGETHER WAS FOUND AND APPARENTLY IT WAS NEVER THREADED IN PLACE. LUCKILY, I WAS STOPPED AT A RED LIGHT AND WAS JUST GAINING SPEED WHEN IT FELL OFF. HOWEVER, JUST 2 MINUTES PRIOR, I WAS ON THE HIGHWAY GOING 70 MPH. I FEEL VERY FORTUNATE. I HAVE NOT RECEIVED ANY ACKNOWLEDGMENT OR RESPONSE FROM JEEP REGARDING THIS INCIDENCE. *JB

RIGHT REAR WINDOW FELL DOWN WHILE CAR WAS PARKED. BECAUSE THIS HAPPENED THE THE LEFT REAR WINDOW IN 2009, I IMMEDIATELY CALLED CHRYSLER CUSTOMER SERVICE WHO INSTRUCTED ME TO TAKE IT TO THE DEALER FOR A DIAGNOSIS, WHICH CONFIRMED THE REGULATOR NEEDED TO BE REPLACED. ONCE AGAIN THIS IS A DOOR THAT IS SELDOM USED AND THE WINDOW IS ALMOST NEVER USED. *KB

WHILE DRIVING 2006 JEEP LIBERTY LIMITED ESP/BAS LIGHT CAME ON AND ALSO CHARGING SYSTEM WARNING LIGHT. TOOK TO DEALERSHIP THEY SAID POWERTRAIN CONTROL MODULE NEEDS UPDATE REPROGRAM, ALSO WAS A RECAL TO PROGRAM BCM. GOT JEEP BACK NEXT DAY, LIGHT CAME BACK ON PLUS THE MALFUNCTION INDICATOR LIGHT, TOOK BACK TO DEALERSHIP THEY HAD FOR 2 DAYS CALLED AND SAID THEY COULD NOT FIND A PROBLEM WITH IT. SAID IT WAS DUE TO THE WAY I DRIVE AND USE THE BRAKE PEDAL. PROBLEM NOT FIXED. JEEP HAS 10000 MILES ON IT NOW. WHEN IT ONLY HAD 1750 MILES ALL THE PANEL LIGHTS CAME ON AND THE VECHICLE SHUT DOWN, HAD TO BE TOWED TO DEALERSHIP. THEY HAD TO REPLACE CLUSTER, BCM AND PCM PER STAR LINE, REPAIR SHORT IN RADIO WIRING HARNESS, ALSO REPAIR BURN IN 02 SENSOR WIRING HARNESS, REROUTE HARNESS. AND NOW THEY SAY THERE IS NOTHING WRONG WITH IT, TO PICK IT UP IN THE MORNING. *NM

THIS HAS BEEN HAPPENING SINCE THE JEEP WAS BRAND NEW. THERE IS NO AUTO-STOP WHEN FILLING THE JEEP. UP TO A GALLON, OR MORE, WILL SPILL OUT IF YOU CANNOT STOP IT IN TIME. THIS CAUSES FUEL TO GET ALL OVER THE VEHICLE AND THE PERSON PUMPING THE FUEL. WE HAVE TALKED WITH THE DEALER ABOUT THIS PROBLEM REPEATEDLY (IN TWO STATES - NEW JERSEY AND MAINE) AND IT SEEMS THERE IS NOTHING THEY CAN (OR WILL) DO. WE CANNOT BE THE ONLY ONE WITH THIS ISSUE.

I HAVE A 2003 JEEP LIBERTY SPORT AND I WAS RECENTLY DRIVING IT WHEN THE ENTIRE SYSTEM COMPLETELY SHUT DOWN. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. IT RESTARTED AND I WENT A LITTLE FURTHER AND IT COMPLETELY SHUT DOWN AGAIN. I LOST POWER TO STEERING AND WAS FORTUNATELY ABLE TO GUIDE IT OFF THE MAIN HIGHWAY WITHOUT ANY POWER. IT WOULD NOT CONTINUE RUNNING AFTER THAT. IT WOULD START BUT THEN SHUT DOWN RIGHT OFF. I ENDED UP HAVING IT TOWED TO A JEEP DEALERSHIP WHERE I FOUND OUT TWO SENSORS IN THE COMPUTER HAD GONE BAD. I HAD TO PAY TO HAVE THE SENSORS REPLACED IN ADDITION TO THE TOW. I AM CONCERNED ABOUT WHAT WOULD HAVE HAPPENED IF I HAD BEEN ON AN INTERSTATE GOING AT A HIGH RATE OF SPEED AND THOSE SENSORS WOULD HAVE GONE BAD CAUSING ME TO LOSE POWER IN TRAFFIC. I WONDER IF SOME FATALITIES AND INJURIES HAVE RESULTED FROM THIS SITUATION WITH OTHER VEHICLES. I THINK ITS A VERY DANGEROUS SITUATION AND JEEP SHOULD BE INVESTIGATED TO SEE IF THEY ARE USING DEFECTIVE SENSORS IN THE JEEP LIBERTY. I ONLY HAVE 65 THOUSAND MILES ON THIS VEHICLE AND I AM CONCERNED ABOUT TAKING IT ON ANY LENGTHY TRIPS. I FEEL ITS A DANGER ON THE HIGHWAYS WITH THESE SENSORS. *NM

ON MY 2006 JEEP LIBERTY THE REAR DRIVERS SIDE WINDOW FELL DOWN ON INTERSTATE 80 DURING A HEAVY RAIN STORM. THE REAR SEAT AND FLOOR WAS SOAKED BUT THE REAL PROBLEM WAS WHEN IT FELL IT SCARED ME SO BAD I ALMOST LOST CONTROL OF MY VEHICLE. *TR

ON SEP. THE 23RD I WAS ON I70E JUST OUT OF EFFINGHAM IL. WHEN MY JEEP LIBERTY CRD HAD A PROBLEM. THERE WAS A LOUD NOISE OR THUD THEN ALL OF A SUDDEN MY SPEED WENT FROM ABOUT 65 MPH DOWN TO 45 TO 50 ALMOST INSTANTLY. THE WHITE VAN THAT WAS BEHIND ME JUST TAPPED MY REAR BUMPER WITH NO DAMAGE. THE DRIVER OF THE VAN WENT ON AROUND ME AS I WENT OFF OF THE HYW. TO THE SIDE OF THE ROAD. THIS PROBLEM CLEARED UP IN ABOUT 1 MIN. AND THE CAR THE WENT ON AS IT WAS OK. PLEASE REFERENCE ODI NUMBER 10167608. THIS INCIDENT IS THE SAME AS THAT REPORT. ALSO COMING BACK TO FLORISSANT ON THE 30TH OF SEPT 2006 THE EXACT SAME THING HAPPENED. HOWEVER MY CAR WAS THE ONLY CAR IN SIGHT AT THE TIME. I HAVE HAD THREE EVENTS WITH THIS TYPE OF FAILURE AND ONE OF THEM RESULTED IN THE VEHICLE BEHIND ME JUST TOUCHING MY CAR. THE DEALER HERE IN FLORISSANT, MO. (MARTY CANCILLA DODGE. HAS YET TO FIGURE OUT THE PROBLEM. THE CHRYSLER DISTRICT REP IS GOING TO BE HERE ON THIS THURSDAYS TO TALK TO ME. AS FAR AS I AM CONCERNED THIS IS A VERY DANGEROUS PROBLEM, ESPECIALLY WHEN TRAVELING ON THE INTERSTATE A 60 TO 70 MPH. MY JEEP LIBERTY HAS BEEN IN THE DEALERS SHOP SINCE TUESDAY OF LAST WEEK. I DO HOPE THEY WILL FIX THIS PROBLEM. I KNOW FORM THE JEEP INTERNET FORUM THAT THIS IS A REAL PROBLEM WITH OTHER LIBERTY OWNERS WITH THE DIESEL CRD. THANK YOU FOR TAKING THE TIME TO READ THIS. *JB

TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. IN SEPTEMBER OF 2006, THE ENGINE MODULE IN THE CONTACT'S VEHICLE WAS REPAIRED UNDER RECALL. AFTER THE REPAIR, THE TRANSMISSION WOULD NOT SHIFT PROPERLY. THE REPAIR ALSO CAUSED THE MOTOR TO REV VERY HIGH AND THE VEHICLE TO PULL HARDER AND IDLE. THE VEHICLE WOULD ACCELERATE FROM 5 TO 10 MPH WHEN THE ACCELERATOR PEDAL WAS NOT DEPRESSED. THE FAILURES OCCURRED EACH TIME THE VEHICLE WAS DRIVEN. IN SNOWY WEATHER CONDITIONS, THE FAILURES WORSENED. SHE TOOK THE VEHICLE TO THE ORIGINAL SERVICE DEALER AND ANOTHER DEALER, BUT THEY BOTH WOULD NOT RESET THE MODULE AGAIN TO REMEDY THE ISSUE. THE CONTACT SPOKE WITH THE MANUFACTURER AND THEY STATED THAT THEY COULD NOT ASSIST. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 70,000 AND FAILURE MILEAGE WAS APPROXIMATELY 15,000. UPDATED 03/12/09. *LJ UPDATED 03/16/09. *JB

I WAS DOING A RAPID DECELERATION FOR TRAFFIC SLOWING DOWN SUDDENLY ON US 30 IN YORK COUNTY, PA. I HEARD A LOUD CLUNK AS I SLOWED DOWN AND THE CHECK ENGINE LIGHT CAME ON. AS I TRIED TO GET BACK UP TO SPEED THE JEEP WOULD NOT GET OUT OF 3RD GEAR. I KEPT TO THE RIGHT AND GOT OFF AT THE FIRST EXIT. AFTER 5 MINUTES, I GOT BACK IN THE JEEP, STARTED IT UP, THE CHECK ENGINE LIGHT STILL ON. IT SHIFTED SOMEWHAT NORMALLY ALTHOUGH IT DID SHUDDER A BIT. THE FOLLOWING DAY, 9/10/06, THE ENGINE LIGHT WAS OFF AND APPEARS TO BE SHIFTING OK NOW. I CALLED THE DEALER WHO SAID THAT IF IT HAPPENS AGAIN I SHOULD BRING IT IN. I AM AWARE THAT THERE HAVE BEEN PROBLEMS WITH THIS TORQUE CONVERTER/TRANSMISSION. I AM CONCERNED THAT IT WILL HAPPEN WHEN I HAVE LESS FLEXIBILITY TO RESPOND WITH A SUDDEN POWER LOSS, ESPECIALLY IN RAINY/SNOWY WEATHER, OR A CROWDED ROAD WITH ONLY ONE LANE. JEEP LIBERTY LIMITED, 2006, 2800 MILES. *JB

TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE COMPONENT FOR THE POWER WINDOWS SNAPPED. AS A RESULT, THE WINDOWS ROLL DOWN, BUT WILL NOT ROLL BACK UP. THE FAILURE PREVIOUSLY OCCURRED TO THE DRIVER'S SIDE REAR AND FRONT PASSENGER SIDE WINDOWS, WHICH WERE REPAIRED. CURRENTLY, THE REAR PASSENGER SIDE WINDOW IS NOT WORKING. THE VEHICLE IS BEING TAKEN TO THE DEALER FOR REPAIR. THE FAILURE MILEAGE WAS 7,000. UPDATED 062909 *BF THE CONSUMER STATED THE DEALER FIXED THE PROBLEM. UPDATED 07/07/09.*JB

ON THE 5TH. OF SEPTEMBER I WAS TRAVELING HOME FROM DAYTON, OH ON I70 AND JUST AS I WAS COMING INTO INDIANAPOLIS, IN. MY 2006 JEEP LIBERTY CRD HAD A FAILURE IN ITS TRANSMISSION THAT CAUSED ME TO TEMPORARY LOSE CONTROL OF THE CAR. I WAS DRIVING AT THE SPEED LIMIT OF 65 TO 70 MPH AND ALL OF A SUDDEN THERE WAS A VERY LOUD KLUNK AND THE CARS SPEED DROPPED FROM ABOUT 65 MPH TO 40 TO 35 MPH ALMOST INSTANTLY AND THAT'S WHEN I ALMOST LOST CONTROL FOR JUST ABOUT A SECOND. I CHECK AND THERE WAS NO CARS EITHER BEHIND OR TO EITHER SIDE OF ME, WHICH WAS LUCKY FOR ME BECAUSE IF A CAR OR SEMI WOULD HAVE BEEN BEHIND ME I WOULD NOT BE HERE WRITING THIS. I PULLED OVER TO THE RIGHT HAND LANE AND STARTED TO LEAVE THE ROAD FOR THE SHOULDER. THEN ALL OF A SUDDEN MY CAR STARTED TO DRIVE NORMALLY AGAIN. I DROVE AT A REDUCED SPEED FOR AWHILE AND DID NOTICE THAT THER WAS A SLIGHT TRANSMISSION SHUDDER. THIS WENT AWAY AFTER A FEW MINUETES AND I WAS ABLE TO DRIVE HOME TO FLORISSANT MISSOURI WITHOUT FUTHER TROUBLE. I WOULD LIKE TO SAY THAT I HAVE CHECKED WITH OTHER'S WHO OWN LIBERTYI'S AND SEVERAL OF THEM HAVE HAD THE SAME PROBLEM. THOUGH THEIR'S WAS NOT AS HARROWING AS MIND. I TOOK MY JEEP JIBERTY DOWN TO THE DEALER'S THE FOLLOWING DAY AND LEFT IT THERE. THAT WAS TWO DAYS AGO AND THEY ARE STILL WORKING ON IT. I WILL BE SEEING THE SERVICE REP. TOMORROW AND WILL FINDING OUT A LITTLE MORE ABOUT WHAT HAPPEN. I DO KNOW THAT THIS IT SEEMS TO BE A ONGOING PROBLEM WITH THE 5 SPEED AUTOMATIC TRAANSMISSION WITH A TRANSFER CASE. THANK YOU FOR READING THIS. JAMES E. FRIESE, 115 ST. BENEDICT LANE, FLORISSANT, MISSOURI, 63033, PN. 314-837-3885. *NM

WHEN DRIVING AT SPEEDS GREATER THAN 40 MPH, CAR JERKS AND BUCKS, LIKE IT'S UNABLE TO SHIFT INTO NEXT GEAR. THIS HAPPENS RANDOMLY, BUT AT LEAST ONCE A DAY. THIS VEHICLE IS A 2006 JEEP LIBERTY DIESEL. *NM

TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE REFUELING, FUEL SPEWED FROM THE FILLER NECK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE INLET CHECK VALVE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5. *TR

2006 JEEP LIBERTY CRD WITH 2200 MILES COMPLETELY DIED ON THE ON RAMP TO AN INTERSTATE. AFTER 7 DAYS THE DEALER SAID THAT IT WAS THE FLYWHEEL IN THE TORQUE CONVERTER. THEY SAY THAT THEY CANT GET PARTS TO FIX THE PROBLEM. I HAD MY TWO CHILDREN IN THE CAR AND HAD TO WAIT FOR A TOW TRUCK TO RESCUE US. I FELT VERY LUCKY THAT I WAS NOT GETTING ON THE INTERSTATE THE OTHER WAY BECAUSE THERE IS NO PLACE TO EVEN TRY TO PULL OVER. *NM

MY NEW 2006 JEEP LIBERTY CAUGHT FIRE WHILE DRIVING ON I-15. THE INSURANCE INVESTIGATOR INDICATED IT WAS CAUSED BY A WIRING PROBLEM AND/OR CONNECTOR TO THE BLOWER FAN UNDER THE PASSENGER SIDE DASH BOARD. THE CAR WAS TOWED TO THE SALVAGE YARD AND INVESTIGATED BY GMAC INSURANCE. *JB

I BOUGHT A 2006 JEEP LIBERTY4X4 3RD DAY IT WAS TOWED BACK DUE TO TRANSMISSION PROBLEMS. NOW AT 30,000 MILES I'M HAVING THE SAME ISSUES PLUS THE GEAR KEEPS SKIPPING. I BROUGHT IT BACK 3 TIMES NOW AND BECAUSE IT DOESN'T MAKE THE CUNKING NOISE THE FEW MINUTES THEY HAVE IT THEY SAY THERE'S NOTHING WRONG AND THE GEARS ARE SUPPOSED TO SKIP. HMMM NEW ONE ON ME. THEY ALSO SAY THERE'S NO REPORTS ON THE TRANSMISSION PROBLEMS HMM PLENTY HERE OR AM I SEEING THINGS. IT PRINTED THEM ALL OUT SO I CAN GO BACK AND SHOW THEM THE COMPLAINTS. CAN'T DENY WHAT'S ON BLACK AND WHITE NOW CAN THEY? *TR

THIS IS A NEW LIBERTY CRD (DIESEL) WITH 610 MILES THAT WAS ACCELERATING FROM A BORDER PATROL CHECKPOINT ON I-8 EAST OF SAN DIEGO. WHILE ACCELERATING TO ~65 THE VEHICLE SUDDENLY LOST POWER IN HEAVY FREEWAY TRAFFIC AND SLOWED TO 35 MPH EVEN THOUGH THE ENGINE WAS RUNNING GOOD. THIS SUDDEN LOSS OF POWER CAUSED OVERTAKING VEHICLES TO SWERVE VIOLENTLY TO AVOID AN ACCIDENT INCLUDING AT LEAST 2 PANIC STOPS. WHEN THE VEHICLE WAS SAFELY ON THE SHOULDER (ENGINE WAS IDLING FINE) THE CAR WAS SHUTDOWN AND RESTARTED WHICH APPARENTLY RECYCLED THE COMPUTER AND CLEARED THE CONDITION. VEHICLE HAS PERFORMED FINE SINCE THAT INCIDENT. *JB

NOISE UNDER CAR ON FROM AND DRIVE WHEEL MORE HEAVE THAT NORMAL. BIG PLAY ON THE SUSPENSION LOWER JOINT BALL BOTH SIDE, ALMOST DISCONNECT. WAS NECESSARY TO REPLACE BOTH SUSPENSION LOWER JOIN BALL. *NM

WHERE TO BEGIN...WE HAVE HAD THE WINDSHIELD WASHER RESERVOIR REPLACED TWICE, ALL 4 WINDOW MOTORS AND ONE OF THEM TWICE, AIR CONDITIONER TWICE, SOME SMALL PINION OR SOME DEVICE THAT TOOK ALL POWER FROM THE VEHICLE, PLUS THE RECALLS, ALL THE DIRECTIONALS ON THE AIR VENTS, I HAVE HAD THIS CAR IN THE SHOP SO MUCH, THAT I THINK IN ANOTHER 6 MONTHS I WILL HAVE A BRAND NEW CAR AGAIN....I AM JUST THANKFUL IT IS UNDER WARRANTY...BUT THIS CAR HAS BURNT US ON JEEP!! *TR

WINDOW MECHANISM FAILED WHILE DRIVING AND WINDOW CAME OPEN UNEXPECTEDLY. ALL WINDOWS HAVE FAILED MULTIPLE TIMES SINCE PURCHASING THE VEHICLE NEW. EACH TIME, JEEP REPLACES THE MECHANISM WITH THE SAME FAULTY PARTS. THIS IS A SAFETY HAZARD, BECAUSE WINDOWS FALLING OPEN WHILE DRIVING IS A SHOCK TO THE DRIVER AND CAUSES A DISTRACTION, ESPECIALLY IN BAD WEATHER. IT ALSO PREVENTS PARKING THE VEHICLE SAFELY, BECAUSE THE VEHICLE IS NOT SECURE. *JS

FRONT POWER WINDOWS FALL OUT OF TRACK WHILE GOING UP REQUIRING THE DRIVER TO REMOVE HANDS FROM THE STEERING WHEEL TO MAKE CORRECTION. WINDSHIELD WIPERS WHICH ARE SUPPOSED TO BE ON THEIR OWN FUSE ACCORDING TO MANUAL QUIT WORKING IF THE RADIO FUSE BLOWS. *NM

OUR JEEP LIBERTY HAS HAD THE LEFT REAR WINDOW REPAIRED 3 TIMES AND IT FELL DOWN AGAIN YESTERDAY. THE RIGHT REAR HAS BEEN REPAIRED TWICE. THE SUNROOF REPAIRED ONCE AND THE BATTERY/ELECTRICAL REPAIRED THREE TIMES. THIS DOESN'T COUNT THE WINDSHIELD REPAIRED TWICE BECAUSE OF LEAKS. I T APPEARS THE WINDOWS FALL DOWN ABOUT EVERY 3-4 MONTHS. *TR

FROM THE FIRST DAY THAT I BOUGHT THE 2006 JEEP LIBERTY, THE DRIVER SIDE WINDOW "FELL" OFF THE TRACK, REQUIRING ME TO MANUALLY PUSH THE WINDOW BACK INTO PLACE BEFORE THE WINDOW WOULD CLOSE CORRECTLY. IN ADDITION, A FEW MONTHS INTO OWNING THE JEEP, A PIECE OF RUBBER FELL OFF OF THE DRIVER SIDE DOOR/WINDOW AREA. DURING A RECALL REPAIR, I ADVISED THE DEALER OF THE BROKEN WINDOW AND THE PIECE OF RUBBER THAT HAD FALLEN FROM THE VEHICLE. ALTHOUGH THE WINDOW WAS SUPPOSEDLY FIXED AND THE RUBBER PIECE PUT BACK ON THE VEHICLE, THE WINDOW AGAIN BEGAN TO FALL OFF THE TRACK WITHIN A WEEK OF THE REPAIR. THE RUBBER PIECE ALSO FELL OFF FROM THE DRIVER SIDE DOOR/WINDOW AGAIN, ALSO WITHIN WEEKS OF THE REPAIR. *TR

2006 JEEP LIBERTY WAS LEASED IN FEBRUARY 2006. IN MAY, THE CAR LOST POWER STEERING, POWER BRAKES AND COMPLETELY CUT OFF THE ENGINE WHILE DRIVING ON THE ROAD, UNABLE TO RESTART. THE DEALERSHIP COULD NOT FIGURE OUT WHAT WAS WRONG WITH THE CAR. SENT THE CAR HOME WITH US AFTER KEEPING IT FOR 5 DAYS AND ASSURED US THAT THE CAR WAS FINE. AUGUST 3, 2006 SAME EXACT PROBLEM HAPPENED WHILE DRIVING THE CAR, NO POWER STEERING, POWER BRAKES AND CAR COMPLETELY CUT OFF THE ENGINE, CAR WOULD NOT START AGAIN. CAR IS IN DEALERSHIP. THEY ARE STILL TRYING TO FIGURE OUT WHAT IS WRONG WITH IT. *JB

TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. ON THE THIRD DAY AFTER THE VEHICLE WAS PURCHASED, THE VEHICLE BEGAN TO VIBRATE WHILE DRIVING 40 MPH. THE VEHICLE WAS TAKEN TO TWO DEALERS AND THEY STATED THAT THE VEHICLE WAS OPERATING NORMALLY. HOWEVER, THE VIBRATIONS CONTINUE TO OCCUR. THE CONTACT RECEIVED RECALL NOTICE NUMBER 07V089000 (ELECTRICAL SYSTEM) ON AUGUST 3, 2007. THE DEALER INFORMED HIM THAT THERE IS A THREE WEEK WAITING PERIOD AND WILL CALL HIM TO SCHEDULE AN APPOINTMENT. THE DEALER ALSO STATED THAT IF THE VEHICLE HAPPENS TO OVERHEAT, THE CONTACT SHOULD STOP, TURN THE VEHICLE OFF, AND LET IT COOL DOWN. THE CURRENT MILEAGE WAS 8,000 AND FAILURE MILEAGE WAS 200.

OVER THE COURSE OF THE NINE YEARS I HAVE OWNED THIS LIBERTY, EACH OF THE 4 POWER WINDOWS HAVE FAILED MULTIPLE TIMES.THE WINDOWS SIMPLY FALL DOWN FREELY WITHOUT WARNING, AND CAN NOT BE PLACED BACK IN AN UPRIGHT, CLOSED POSITION. THIS HAS OCCURRED TWICE ON EACH FRONT WINDOW, AND ON EACH THE LEFT/REAR AND RIGHT REAR WINDOWS IT HAS HAPPENED THREE SEPARATE TIMES. THOUGH THIS IS AN ONGOING AND KNOWN SAFETY AND SECURITY ISSUE, THERE HAS BEEN NO SERVICE BULLETIN OR RECALL AS FAR AS I KNOW. CHRYSLER/JEEP CUSTOMER SERVICE AND LOCAL DEALER ARE UNWILLING TO RECOGNIZE THE PROBLEM OR COVER THE REPAIRS. JEEP QUOTES US OVER $600 FOR THE REPAIR BEFORE REDUCING THE ESTIMATES, DUE ONLY TO MY PERSISTENT COMPLAINTS. I UNDERSTAND THERE HAS BEEN A CLASS ACTION SUIT BROUGHT BY OTHERS ON THIS VERY ISSUE.

2006 LIBERTY LESS THAN 10000 MILES LOWER BALL JOINT FAILURE. *JB

DT*: THE CONTACT STATED THE BRAKES FAILED FIVE TIMES AT LOW SPEEDS. THERE WAS AN ACCIDENT CAUSING MINOR DAMAGE TO ANOTHER VEHICLE. THE DEALER COULD NOT DUPLICATE THE PROBLEM. ALSO, THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER REPLACED THE HEATER CONTROL HEAD HOWEVER THAT DID NOT FIX THE PROBLEM. THE FUEL PUMP ALSO RUNS CONSTANTLY AND THE MANUFACTURER HAS BEEN ALERTED.

DT*: THE CONTACT STATED WHILE TRAVELING 70 MPH, A SMELL OF BURNT PLASTIC WAS NOTICED. THE VEHICLE PULLED OVER, AND FLAMES ERUPTED FROM UNDER THE PASSENGER GLOVE COMPARTMENT. THE CONTACT EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER, AND A POLICE REPORT WAS TAKEN. THE DRIVER SUSTAINED BLISTERS ON HIS RIGHT HAND WHILE PUTTING THE FIRE OUT. THE CONTACT BELIEVED THE FIRE COULD HAVE BEEN ELECTRICAL SINCE THE FIRE STARTED FROM THE AIR CONDITIONING BLOWER AREA. THE VEHICLE WAS DEEMED TOTALED, AND WAS TAKEN TO A SALVAGE YARD. THE MANUFACTURER WAS CONTACTED, AND A COMPLAINT WAS TAKEN. UPDATED 11/03/06. *JB

VEHICLE PARKED IN DRIVEWAY FOR APPROXIMATELY ONE HOUR, WHEN NEIGHBOR NOTIFIED THAT CAR WAS ON FIRE. *JB

VEHICLE WAS DRIVEN UP TO RED LIGHT. WHEN LIGHT TURNED GREEN, VEHICLE WOULD NOT MOVE LEAVING IT IN TRAFFIC UNABLE TO GET OUT OF THE WAY. IT WAS LATER DETERMINED BY THE DEALER TO BE A FAILED TORQUE CONVERTER. THE PART WAS REPLACED, HOWEVER, OTHER PARTS IN ENGINE AND TRANSMISSION THAT COULD HAVE BEEN DAMAGED WERE NOT REPLACED. WAS TOLD BY DEALER THAT REDESIGNED TORQUE CONVERTER IS NOT YET AVAILABLE BUT COMING. *NM

THE FABRIC OF ALL OF THE SEATS IN MY JEEP STAIN EXTREMELY EASILY. EVEN WATER STAINS THE SEATS BEYOND REPAIR. YOU CAN IMAGINE HOW DIFFICULT THIS IS LIVING IN NEW ORLEANS WHERE IT RAINS OFTEN. I HAVE HAD THE SEATS PROFESSIONALLY CLEANED 5+ TIMES AND I WORK VERY HARD TO KEEP THEM CLEAN, BUT STILL NOTHING HELPS. THEY ARE NOW DISCOLORED AND HAVE A FOUL SMELL FROM JUST THE WATER DROPLETS ALONE. I HAVE A COUPLE FRIENDS THAT ALSO HAVE THIS MAKE AND MODEL OF VEHICLE AND THEY ALL HAVE THE SAME PROBLEM. SOMETHING IS WRONG WITH THE INTEGRITY OF THE SEAT FABRIC. SOMETHING SHOULD BE DONE ABOUT THIS. THIS FLAW REDUCES THE VALUE OF MY CAR AND GIVES A BAD REPUTATION TO THE JEEP NAME, AS WELL AS UNDERPLAYS THE QUALITY THAT IS NORMALLY ASSUMED WHEN PURCHASING A JEEP VEHICLE. THIS IS NOT A PROBLEM THAT IS OCCURRING DUE TO THE MISUSE OF THE SEAT OR LACK OF TRYING TO PRESERVE THEIR INTEGRITY. I HAVE HAD THIS PROBLEM SINCE THE DAY I PURCHASED THE VEHICLE BRAND NEW. IT WAS ONLY AFTER SEEING MANY OTHER OWNERS FILING WITH THE SAME COMPLAINT, I DECIDED TO SPEAK UP SO THAT SOMETHING CAN BE DONE TO RECTIFY THE SITUATION. IF THERE IS ANYTHING I CAN DO TO FIX MY SEATS, I OPEN TO SUGGESTIONS BECAUSE EVERY CLEANING PRODUCT/ SERVICE I HAVE TRIED HAS FAILED. MY SEATS (ONCE BEIGE/GREY COLORED) ARE NOW BROWN IN PATCHES, SLIGHTLY MISFORMED ON THE SEATS, AND RETAINING AN UNPLEASANT ODOR (IM ASSUMING FROM THE FABRIC SOAKING UP AND RETAINING ANY FLUID THAT TOUCHES IT). ALSO, NOT JUST FLUIDS STAIN THE SEATS (WHILE THAT IS MY MAIN CONCERN). ANYTHING THAT CAN LEAVE A MARK ON A SEAT, DOES SO AND IT IS PERMANENT NO MATTER WHAT I TRY. THIS INCLUDES, BUT IS NOT LIMITED TO, FOODS, PENCIL MARKS, DYE FROM CLOTHES (YES IT SOMEHOW GETS RUBBED ONTO THE SEATS WHILE SITTING AND THE FABRIC RETAINS IT, WHICH I HAVE NEVER SEEN HAPPEN IN ANY OTHER CAR BEFORE), DEODORANT AND/OR CAR SPRAYS FOR IMPROVING SCENT. *TR

DT*: THE CONTACT STATED ALTHOUGH THE VEHICLE IS NOT HAVING ANY PROBLEMS, THERE IS A NHTSA RECALL, #06V036000 ON THE VEHICLE REGARDING THE FRONT UNDER HOOD WIRING. THE PARTS NEEDED TO REPAIR THE VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS ARE NOT AVAILABLE.

MY CLIENT, PABLO E. COELHO, BOUGHT A JEEP LIBERTY SPORT 4X4 IN ARGENTINA FOR THE SUM OF USD 40,000 AND HAD SEVERAL PROBLEMS. FINALLY THE SELLER CHANGE IT FOR A NEW JEEP LAST YEAR. WITH THE NEW JEEP WE ARE EXPERIENCING MORE PROBLEMS THAN WITH THE FIRST ONE AND THERE ARE MORE THAN THREE RECALLS INCOMPLETE AND THE SELLER IS NOT GIVING US ANY NOTICE OF THEM NEITHER ANY SOLUTIONS TO ALL THESE PROBLEMS. THE LAST RECALL IS DESCRIBED AS A SAFETY RECALL AND IT IS STATING THAT THE BLOWER MOTOR MAY OVERHEAT AND CAUSE AN INTERIOR FIRE. THIS JEEP IS NOT SAFE TO DRIVE AND I DO NOT WANT TO HAVE MY CLIENT NOR ANY THIRD PARTY INJURED. I WILL REALLY APPRECIATE IF YOU CAN HELP ME TO HAVE THIS SOLVED ASAP.

AFTER ONE MONTH, CAR SPEEDOMETER, TACHOMETER AND VARIOUS SAFETY SYSTEMS ON THE INSTRUMENT PANEL STOPPED WORKING AFTER FIRST SERVICE THESE INCLUDE ABS, HAND BRAKE LIGHT, TPM. CHRYSLER HAS NOT BEEN ABLE TO FIX PROBLEM TO DATE AND ARE NOW CLAIMING IT IS AN ABS 'PUMP'.*JB

I OWN A 2006 JEEP LIBERTY CRD (DIESEL) I HAVE HAD PROBLEMS WITH MY JEEP DRIVING SAFE NOW SINCE I BOUGHT THIS TRUCK IN JAN 2006. MY TRUCK WILL SHUTTER AND ALMOST STALL ON A DAILY BASIS IN HEAVY TRAFFIC. AND BACK IN MAY 2006 MY WHOLE TRUCK STOPPED DEAD ON A LOCAL HIGHWAY AND WENT INTO A "LIMP" MODE BRINGING ME FROM A 45 MPH SPEED TO ABOUT 2-3 MPH IN A SECOND. I HAVE RESEARCHED THIS AND HAVE FOUND THAT THE ISSUE SEEMS TO BE IN A FAULTY TORQUE CONVERTER IN THE TRANSMISSION. I HAVE MEET SEVERAL OTHER PEOPLE ON THE INTERNET AND IN PERSON THAT HAVE ALL HAD THE SAME ISSUES. I HAVE TOLD MY DEALER ABOUT THIS WITH 0 OUTCOME OF A FIX, THERE IS A SERVICE BULLETIN FOR THE TRANSMISSION, BUT THIS HAS NOT HELPED EITHER. I ONLY HOPE THAT THE ISSUE DOES NOT HAPPEN WHILE IM ON THE INTERSTATE WITH MY WIFE, WITH THE SUDDEN SPEED LOSS AND LOCK UP OF MY REAR WHEELS I COULD ONLY HOPE THE CARS BEHIND ME COULD STOP IN TIME, COULD A LARGE SEMI THOUGH? THERE ARE MANY PEOPLE WITH THIS ISSUE AND ONLY DOING A SHORT INTERNET SEARCH WILL PROVE THIS. JUST SEARCH FOR LIBERTY CRD LOST TORQUE CONVERTER AND SEE WHAT YOU FIND. I HOPE THAT JEEP WILL HAVE A BETTER SOLUTION SOON FOR THIS. *JB

DT*: THE CONTACT STATED AFTER HAVING A DVD PLAYER INSTALLED IN THE VEHICLE BY THE DEALER, LEAKING OCCURRED BETWEEN THE DRIVER AND PASSENGER SIDE SEATS WHILE PARKED OR IN MOTION CONSISTENTLY AFTER OR DURING A RAIN STORM. THE LEAKING CREATED MOLD AND THE VEHICLE WAS TAKEN TO THE DEALER ON FOUR SEPARATE OCCASIONS BUT COULD NOT FIND THE SOURCE OF THE PROBLEM. THE MANUFACTURER WAS CONTACTED AND EXPRESSED THAT THE DEALERSHIP NEEDED TO REPAIR THE VEHICLE. THE WATER DAMAGE WAS COVERED UNDER WARRANTY. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER THAT STATED THAT THERE WAS NOTHING MORE THE DEALER OR MANUFACTURER COULD DO. THE VEHICLE WAS NOT DRIVEN SINCE THE INCIDENT DUE TO MOLD INFESTATION. THE DEALER AND MANUFACTURE REFUSED TO PROVIDE ADDITIONAL ASSISTANCE.*AK 08/29/06 PLASTIC TRIM PIECE ON DASH UP BY WINDSHIELD POPPING UP ON PASSENGER SIDE. MAP LIGHT LENS COMING OUT AND DOME LIGHT REPLACED. *TT

(1) FRONT RIGHT SIDE OF JEEP LIBERTY DROPPED DOWN ON TIRE (2) TIRE WAS FLAT AND JEEP RAN OFF ROAD (3) INVESTIGATOR ONLY LOOKED FOR OPEN POT-HOLE OR CONSTRUCTION AND DID NOT LOOK FOR ANY DEFECTIVE SITUATION. BALL JOINT DEFECT WAS REPORTED TO PUBLIC OVER 5 MONTHS LATER. I KEPT THE TIRE WHICH HAS UNUSUAL SLICING THROUGH THE INSIDE EDGE WITH A FEW PENETRATIONS WITHIN THAT AREA AND ALL PERFECTLY LINED UP WITH EACH OTHER. I TOOK PICTURES OF THE TIRE ASSEMBLY AREA IN CASE THERE WOULD BE ANY INDICATION OF FAULTY PARTS. INVESTIGATOR ONLY SITED TIRE HIT SOMETHING AND BLEW OUT AS TOLD TO ME BY THE STATE FARM CLAIM AGENT. FOLLOW-UP OF THIS CASE WAS REJECTED BY SAME CLAIM AGENT BECAUSE BALL JOINT IS NOT AVAILABLE TO INSPECT. MY COMPLAINT TO THEM SAYING THEY ARE NOT REVIEWING THE EVIDENCE I DID SHOW THEM INCLUDING PICTURES FROM THE SCENE WHICH I STILL THINK SHOW IF THEIR WAS A FAILURE OF THIS NATURE OR NOT. THEY HAVE ANOTHER CLAIMS AGENT LOOKING INTO IT NOW. UNTIL THEY FOLLOW THIS UP I CONSIDER THIS ACCIDENT TO BE FALSELY REPORTED TO YOUR AGENCY. *NM