2011 Jeep Patriot Complaint Log

I have and airbag check light on on my dashboard. I tested the code and it corresponds to B1B06 (Driver Airbag Squib 2 circuit Open). This matches a recall done on previously. NHTSA Recall Number 16V-288, in which my vehicle was MISSED from the recall!! Now that my vehicle is indicating the problem JEEP refuses to fix the problem. Although this was supposed to be fixed during the appropriate recall time. I called Jeep on May 26, 2025 and the associate told me that is the problem comes from the recall, the dealer will fix it. The dealer says they are not going to fix it because it is a closed recall. I called Jeep again, and they are not clear about fixing it. They clearly failed to include my vehicle in the recall and now I have the problem.

The contact owns a 2011 Jeep Patriot. The contact that upon starting the vehicle, the air bag warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed, and the contact was informed that the VIN was not included in NHTSA Campaign Number: 16V288000 (AIR BAGS). The vehicle was not repaired. The contact referenced the recall as a possible cause for the failure; however, the VIN nor the model vehicle was included. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.

So I bought this used from a previous owner check engine light has come on quite a few times and I’ve gone to two separate places and it’s the catalytic converter efficiency coming up. My mechanic did a recall research and found that this specific vehicle not the VIN number had been recalled for issues with this, I would like to get my car added to the recall. I am a single mom. This is my only mode of transportation to him from work and to get my kids I bought this used and I’m pretty sure the owner knew something was wrong with it.

The contact owns a 2011 Jeep Patriot. The contact stated that while driving 20 MPH attempting to reverse, there was an abnormal sound coming from near the rear wheel. The contact inspected the vehicle and became aware that the sub frame was rusted. The vehicle was not towed to an independent mechanic or dealer. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 200,000.

The airbag light keeps coming on and off consistently

The front airbags are defective and not working. I was involved in an accident in July of last year, and they did not deploy. It was a recall on it a few years back, however apparently was not repaired. I do not feel that this should fall on me because it’s not mechanical and nothing that I don’t have anything to deal with and it is a safety issue. Please provide on how to proceed, thank you!

The driver side seatbelt is buckled and will release without the release button being pressed. This has happened on several occasions. When a driver can not count on the support and protection of their seatbelt their life is at greater risk every time they get behind the wheel.

The component that failed was the front, driver's side subframe. This component and the vehicle is available for inspection upon request. The sudden and unexpected failure of the subframe on the vehicle, due to excessive rust corrosion, precipitated a series of hazardous events that significantly compromised not only my own safety but also the safety of others on the road. While driving at a low speed, the detachment of the wheel hub and CV axle joint led to a complete loss of vehicle control. This mechanical failure was further exacerbated by the total loss of transmission fluid, which leaked onto the road, potentially creating a slippery and dangerous surface for other road users. The culmination of these mechanical failures resulted in having been stranded in the middle of a busy intersection, a location where a major freeway on and off ramp intersect with a significant artery of traffic. This situation placed myself in immediate danger, exposed to the risk of collision from oncoming traffic. Moreover, the unexpected presence of my immobilized vehicle in the intersection also posed a significant risk to other drivers, who may have had to make sudden maneuvers to avoid a collision. This could have led to secondary accidents, endangering even more road users. The problem was confirmed by an independent insurance agent, and therefore, the vehicle and failed subframe were inspected by insurance representatives. There were no warning lamps or messages from the Electronic Vehicle Information Center, nor were other symptoms of the problem apparent immediately prior to the failure.

The contact owns a 2011 Jeep Patriot. The contact stated while driving at an undisclosed speed, the vehicle stalled. The traction control warning light was then illuminated. The contact stated that the failure occurred several times. The vehicle was taken to an independent mechanic and a dealer; however, the vehicle had not yet been diagnosed. The contact was advised that there was no way to recreate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.

Rear cross members and majority of the subframe rusted out, but this only was an issue 2 years after the extended warranty expired.

The is corrosion on frame and crossbars my jeep is rotting away, as 2nd owner with 85 thousand miles this shouldn’t be rusting away, dealer and jeep will do nothing as saying corrosion warranty and extended coverage x69 front rear crossmembers expired.

Vehicle has a bad wheel bearing. While replacing wheel bearing noticed that the rear subframe was completely rotted/rusted. The corrosion on the rear subframe is far worse than the rest of the vehicle. This vehicle is unsafe to drive in its current state as the crossmember could collapse causing a loss of control of the vehicle. Upon doing some research it is clear that Chrysler knows that this is a issue. I cannot believe that there hasn't been a recall to replace these subframes. I guess its going to take a major accident or worse to before anything will get done. I have included pictures of the crossmember as well as the undercarriage of the vehicle for comparison.

Frame rusted out front and rear cross members.

The rear subframe has corroded through, causing the entire weight of the rear body to be improperly distributed. Per the Jeep service tech, this could cause a wheel to collapse. The vehicle is available for inspection at time of writing this. Jeep has inspected the vehicle and quoted for repair at $4,439.16. The only reason we were even made aware was because the vehicle had a flat tire and the tire shop noted the severe rust damage to the rear subframe. Jeep has acknowledged this as an issue and has released a Service Bulletin (23-007-17 Rev.B) which has now expired and owners were not notified of the potential problem.

The contact owns a 2011 Jeep Patriot. The contact stated that while her vehicle was being repaired by an independent mechanic, she was informed that the subframe was corroded. The vehicle was not repaired by the independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,524.

No dash lights, in my way to work someone cut into my(crossed solid line) lane and my vehicle hit the rear end of the vehicle that cut into my lane. Going around 55 and wearing my seatbelt, slammed on the breaks, couldn't go around without flipping my car so we collided. The front end of my car was completely destroyed and the airbags did not deploy. I am this cars second owner after my father bought it new & if he knew it would almost kill his daughter in 12 years he never would have bought it. It had no accident history and had been told the recall was fixed when it very obviously was not. We had a rep from Chrysler come and pull the crash data, and he tried to tell me there was no reason for the airbags to go off. The entire front of my car was crushed, there is no possible way they should not have triggered for the severity of the accident I was in. I smashed my head so hard on the steering wheel that I blacked out, broke my eye socket and suffered a severe concussion. I have photos/accident reports and Chrysler has the data from my car. I also think my dad has a copy of this data. I'm so so lucky I didn't die, this is absolutely a defective airbag component and something absolutely needs to be done. It's so incredibly dangerous and at this point with all of the similar incidents it would be neglectful not to open an investigation as people have died as a result of this defect.

Rear crossmember subframe rusted through. Front crossmember subframe rusting. Vehicle unsafe for driving

Took vehicle to fix a power steering leak at the Jeep dealership. The technician was troubleshooting the issue and found that the lower sub frame crossmember assembly was almost completely rusted. They indicated if riding on rough roads a hitting a pot hole it would break completely and cause major damage and a driving safety issue. Went ahead and got the repair completed which was extremely expensive. This was a major safety issue.

Vehicle is known to have an issue with rusting subframe/crossmembers . Warranty on this vehicle was extended. (Service Bulletin 23-007-17, X69 Warranty Extension) However upon multiple dealer visits and requesting inspection was not notified that issue was happening. Approximately 1.5 years after warranty extension had expired noticeable issues started occurring including noises that got worse and prompted a visit to dealer. Had to fight tooth and nail to get dealership or company to work with me on repairs on low mileage (121K) vehicle and even then they missed 1/2 the problem and told me not to come back to the shop. What component or system failed or malfunctioned, and is it available for inspection upon request? - See beginning - How was your safety or the safety of others put at risk? - Front crossmember completely rotted out and separated, holding on by only control arm - Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes, know issues but wording of service bulletin and dealership neglect result in customer not being informed or postponement of repair until too late - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Dealership - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No warning other than single notification of warranty extension, asked for vehicle inspection 7 months prior to warranty expiration and given an all good -

Jeep Patriot 2011 Latitude with severe corrosion to front and rear subframe assemblies. Noted for recent emergence of clunking sound on front end when passing over dips and bumps. Made arrangement for towing of vehicle to personal mechanic to check out and also make state inspection. Noted to have severe fracture of front subframe then resting on axle and wheel assemblage parts. Rear subframe member in same condition with ability to poke holes through structural member. Conditiion resulted in failure to pass inspection. Vehicle deemed unsafe to drive. Further deterioration expected with potential for loss of steering or wheel falling off. Liability for accident or bodily harm in potential failure noted. Vehicle later towed to another mechanic with same determination. Vehicle towed to local body shop where Insurance agent denied accountability for collision or comprehensive coverage. Damage initially assessed at about $900 per part with accessory components to be added at discovery. Issue is well known to manufacturer via many complaint website postings I have since learned. Vehicle towed to another body shop which will assess and complete repair if practical. Second shop said they had repaired similar vehicle for same problem recently. Noted that subframes were manufactured in Mexico. This is inappropriate for regional application in Pennsylvania noted for harsh climate and road treatment. That vehicle was restored with Canada manufactured part of heavier gauge and quality. My vehicle is low mileage at 79000 miles, garage kept, driven locally only;engine fine. I have 2008 Town and Country Chryler and 2018 Chrysler Pacifica with NO OBVIOUS signs of such wear. The corrosive factor accelerated since last inspection in Dec 2021. There were NO WARNING lights or signs upon emergence of the problem. This is serious safety issue where unexpectedly steering loss or wheel displacement could result in accident to self or others or crash.

The back passenger tire started rubbing and smoking. After getting home, noticed the wheel was at an angle. After taking off the tire, noticed the whole rear suspension cradle was completely rusted through. I contacted Chrysler dealer to find out no recall. Contacted the place I purchased the jeep only 18 months ago, sent them pics, and was told "That is normal". I could have been on the Interstate or highway when the suspension broke. There was absolutely no warning signs this could happen or was going to happen. I have not driven much due to working from home since COVID. Has not been inspected since I don't know who to contact. So now I have a jeep sitting in my drive that I can't drive and still paying on.

The contact owns a 2011 Jeep Patriot. The contact stated that while driving at an undisclosed speed, the vehicle stalled. While refueling, the fuel tank failed to allow all with fuel. The contact had to restart the vehicle and add more fuel several times. There were no warning lights illuminated. The contact called the local dealer where a service appointment was scheduled. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to a faulty rollover valve and the fuel tank needed to be replaced. The manufacturer was contacted but provided no assistance. The approximate failure mileage was 115,000.

Chasis, crossmember suspension broke for corrosion

The rear subframe has completely rusted out. It actually broke due to the rust.

While driving in heavy traffic, there was a Red light and attempted to slow the vehicle. The engine started to jerk forward and the RPMs were increasing without my foot on the accelerator! My foot was on the brake! I was able to turn into a gas station to get to a safer place to park the vehicle. While attempting to park in a parking space the vehicle continued to accelerate by itself, again my foot was applied to the brake pedal. I was literally fighting to stop the vehicle and almost ran into the barrier where customers were walking. Once turning off the vehicle and restarting the engine, it was operating correctly while I’m reverse. I then shifted into drive, and the vehicle lunged forward and the engine accelerated by itself. It drove up to 45 miles per hour without my foot on the accelerator and foot resting on the brake pedal. A complete stop was a fight, as soon as there was any brake pedal release the engine lunged forward.

Airbag light , traction control light ,abs light , brake light all are on

I took Jeep 2011with only 77,000 miles on it in for new brakes and was told that the REAR SUB FRAME and CROSS MEMBER BAR are completely RUSTED OUT and that it needs to be replaced. according to my own online research this seems to be a VERY COMMON PROBLEM with Jeeps. Perhaps this warrants a recall. Thank you.

The contact owns a 2011 Jeep Patriot. The contact stated that while driving at an undisclosed speed, the vehicle was making abnormal sounds. The vehicle was inspected by the contact's friend, who noticed that the rear subframe was corroded. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.

I went to get my car inspected and was told that I would need to replace my cross member/subframe which would cost thousands. I was trying to figure out how to fix it for less when I came across a discussion board where everyone with these vehicles were having the same problem. I also look on YouTube and all the comments under multiple videos showing how to replace it also had the same problem. This issue is Chrysler knew this was an issue and extended the warranty for that part and most owner of that vehicle had no idea they did. The owner ended up paying thousands for the part or trading their car in and buying another one. I believe Chrysler quietly extended the warranty and never properly notified vehicle owners of the extension. They also didn’t make any type of public announcement that would inform drivers who brought the cars used after one or more owners had it. They also did not allot enough time for the warranty. In the extension letter to dealership I dug up online was announced in 2017. The cars with this issue where produced in 2008-12 but they only extended the warranty to ten years from the start of service. That means if you brought a car in 2008 you would have had less than one year to realize you where eligible for a new subframe under warranty. Also they should have recalled the parts since so many people were have issues with it. And if one’s lived in a state where they don’t need safety inspections they would never have known.

The contact owns a 2011 Jeep Patriot. The contact stated that there was a rattling noise coming from under the hood of the vehicle while driving. On another occasion while driving approximately 20 MPH, the speedometer went 0 MPH and failed to function as needed. The vehicle stalled shortly afterward and was coasted to the side of the roadway. The contact had the vehicle towed from the scene. The contact stated the failure occurred twice. The vehicle was taken to the dealer who diagnosed that the transmission had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 117,362.

My Jeep will not pass inspection because of excessive rust/rot on the front and rear sub frame. To have both front and rear sub frames repaired will cost me approximately $3,000 dollars, which I do not have. This should have been recalled and covered by manufacturer long before this time. What am I suppose to do know with no usable vehicle ???

The catalytic converter failed. It had to be replaced.

Subframe rust so bad that the car has subsequently been deemed unsafe to drive. It is available for inspection. Safety put at risk due to insufficient support of frame at contact points of steering and stability mechanisms. Presently, vehicle has. Not been inspected by anyone other than myself and personal mechanic. There was absolutely no safety light, warnings or otherwise to indicate a problem. This apparently has been an ongoing issue with this year/make/model which absolutely needs to initiate a recall.

The contact owns a 2011 Jeep Patriot. The contact stated that while driving at an undisclosed speed, the subframe inadvertently lowered. Additionally, the contact stated that the muffler was rusted. The TPMS warning light was illuminated. The contact notified the local dealer of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided a discount on the cost of the parts. The failure mileage was approximately 142,000.

After filling up with gas, the vehicle sputtered, stalled and the steering locked up.

The contact's daughter owns a 2011 Jeep Patriot. While the contact's daughter was driving 25 MPH, the steering failed to operate as designed and the rear of the vehicle stated to swerve to the right and left. The driver drove the vehicle to her destination and her father inspected the rear end and found that the rear cross members were completely rusted away. The daughter had noticed that the traction control warning light was illuminated. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not repaired. The manufacturer had not been contacted. The failure mileage was 150,000.

After filling up the gas tank, when I drive away, the car jerks and loses power for a minute with in a mile of leaving the gas station. Nj pumps gas for me so the tank is not overfilled. My power steering goes down for a moment as my car sputters. Then after a minute it drives great until the next time I fill up my tank. Forums have stated it is a bad charcoal cannister. Many jeep patriot owners have complained about this. It is very unsafe when this happens on the road. I fear driving my toddler now.

The contact owns a 2011 Jeep Patriot. The contact stated that while the vehicle was at the dealer for an unrelated issue, the contact was informed that the rear subframe was severely rusted and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 94,000.

I brought my Jeep Patriot 2011 for a recall. However, after taking the vehicle to the dealer for a recall check out, the jeep came up with a sound like TA, TA,TA... from the gloves compartment and went I stated the air conditioning or the heating when the weather become cooler.

The vehicle completely shut down in the middle of accelerating into a turn. Full loss of power and the engine was hesitant to restart for a few minutes.

Rear suspension lower control arm disconnected from the rear crossmember due to crossmember rust. The manufacturer isn't honoring the x69 front and rear crossmember rust out extended warranty because the vehicle is a few weeks past 10 years, but the vehicle was at the dealer a year before the warranty ran out and the rear crossmember was apparently not inspected, only the front suspension was looked at according to the Multi Point inspection recommendations. Consumer stated dealers diagnosis blames a rusty lower control arm for the failure, which isn't true.

Front cross member (Subframe is completely rusted)Causing a loud thumping noise when applying brakes or driving over bumps in the road. Very dangerous if the subframe would come completely separated from the vehicles body.(THIS Should definitely be a RECALL and why it hasn't been is a real mystery to me. This is not an isolated problem. Every Patriot owner I have talked to seem to have the same problem. Chrysler is aware of this too. I am expressing my deep concern on this matter and I know that there won't be a [XXX] thing done about it. I will be left with fixing this [XXX] on my own. In the meantime I refuse to let my wife drive the [XXX] thing until it is fixed. Chrysler should be held accountable for this defect but I'm sure that they won't. Wife bought this vehicle brand new in 2011 against my better judgement. But she's the one that paid for it. Now I'm paying for it in repair costs. THIS IS A SAFETY ISSUE! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I’m the third owner of the vehicle. Didn’t know there was a rust problem on the subframe that holds the engine mount. During most recent oil change noticed the frame was rusting through. Called fca and the extended warranty they sent to the other owners expired 5 months previous to me noticing the problem. They wouldn’t make exception to the warranty even though I had no previous knowledge that this was an issue. Car is in great condition except the possibility of the engine falling out of car. No rust on the car except for the frame where the air conditioning drips.

Every single time after putting gas, my car wont go further than 10 feet without turning off/stalling. Some times it wont turn back on and takes several tries to get it back up and running. I feel at risk for my life and those in the car with me because not only does it stall but my steering wheel locks everytime and I am unable to move or do anything. God forbid one day it stops and a car is headed in my direction I will be stuck in place. I have read online multiple people have had this issue but no one can seem to find a definitive solution. This started to happen around winter of 2019/spring 2020 and has been happening ever since. The date I recorded below is the most recent time it's occurred.

The contact owns a 2011 Jeep Patriot. The contact stated that upon taking her vehicle to an independent mechanic, the mechanic discovered a significant amount of rust to the sub frame of the vehicle. The mechanic informed her that there might have been a recall on the vehicle for the corrosion. The mechanic also informed her that the vehicle was unsafe to drive due to the amount of rust on the suspension. The contact then called the dealer and was informed that there was a warranty on the vehicle for the corrosion on the subframe however, the warranty had expired. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

rust holes in front sub frame

Structural issue/rust - engine cradle - front cross member rusted through on underside of Jeep. The car broke down while we were traveling and had to have a cross member replaced at a dealership. The car ran but was noisy and unsafe to drive, and we were 4 hours from home. Despite having an oil change recently, we were not warned of the issue. The replacement cost about $1500 out of pocket.

The front subframe rusted through on the left hand side which in turn caused the lower control arm to shift outward preventing full steering capabilities. There was a warranty extension dated back from 2017, brought into service on December of 2019, to the Chrysler dealership where it was purchased for lights on the cluster and a steering vibration and no one mentioned the subframe issue that was persisting on this model year. Was told rather that it needed a new bearing and a speed sensor. Replaced both and the issue wasn’t fixed. I am told now (July 2021) that this extension expired in March of this same year. Was told by both the dealer and the customer service hotline that there is absolutely nothing they can do. They also mentioned that there should have been a letter sent out for this warranty extension but nothing was ever received. Been at the same address since well before the purchase date of this vehicle.

The contact owns a 2011 Jeep Patriot. The contact stated while getting the vehicle inspected, she was informed that the front and rear cross member had holes due to rust. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA Campaign Number: 11V315000 (Steering). The manufacturer was informed of the failure and informed the contact that the vehicle was not eligible for the free repair. The failure mileage was approximately 131,641.

Front and Rear Crossmembers have significant rust/corrosion. Fiat Chrysler TSB 23-007-17 rev. B provides 10 year warranty extension for cross-members on 2008-2012 Jeep Patriot vehicles in rust belt states (including Maryland and DC, but excluding Virginia). My wife's 2011 Jeep Patriot has significant front and rear crossmember rust, and for most of it's life was parked in Arlington, VA, 2 miles from the Washington DC border. FCA says that our vehicle is not covered by the TSB Extended Crossmember Warranty. I contacted FCA Customer Care to request that they apply this extended warranty coverage to our vehicle, based on the close proximity to rust belt states (~2 miles), existence of significant rust on both cross members, and the vehicle clearly being within the affected model years covered by the TSB. FCA documented my complaint in Case number 79657231, but advised that there is no process for me as an owner to request that the extended crossmember warranty be applied to our vehicle. Basically, nobody at Chrysler is even going to consider my request. I am reporting this to NHTSA because I believe the TSB that FCA issued fails to remediate safety concerns on all affected vehicles. Their unwillingness to even review my request demonstrates they are not at all concerned about customer or vehicle safety. They should be forced to fix this safety issue on all impacted vehicles.