2014 Jeep Patriot Air Bags & Restraints Problems

On a fateful day, I, [XXX] , found myself in a harrowing situation on the interstate. While driving, my car unexpectedly flipped over, tumbling four times before coming to a jarring stop. The chaos began when my engine backfired violently, which was followed by the alarming sight of smoke rising from under the hood as flames erupted. To make matters worse, my four-wheel drive system malfunctioned, leaving me helpless and unable to regain control. Despite my efforts, the seatbelt that is supposed to ensure safety failed to hold me securely, and the airbag system did not deploy, adding to the sense of dread I experienced during the crash. As I tried to process the unfolding nightmare, I found myself unable to unbuckle my seatbelt due to the shock and disorientation of the accident. The dashboard's sensors were unresponsive, and my speed monitor flickered as though mocking my plight. In that moment, the overwhelming fear and confusion turned into a painful reality as I was left with a broken left shoulder blade and a fractured left forearm, the break occurring in the upper arm, just adding to the turmoil of the incident. This life-altering experience not only left me physically injured but also sparked a deep reflection on my life and the importance of safety measures in vehicles. On a fateful day, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I went to the Quirk Chrysler Dodge Jeep RAM dealership of Dorchester (on hallet street) to have my vehicle recall serviced & I was turned away because I was told that the dealership does not service cars passed a certain mileage limit.

I reached out to the dealer about another issue with my radio by phone they helped with that situation later that day I received a text telling me about vehicle recalls. I called and made an appointment. They repaired part of the issue but had to order parts for the rest. I took my vehicle back the only light in the dash that stays on is the tire pressure light. When my son and I went to pick it back up we noticed the light on when I asked about it I was told the tech would talk to me but was gone for the day. He Jacob reached out the next day and told me it would need further inspection. I finally got in touch with a manager Mark he said the part broke when they attempted repair and this was due to the age of the car. I told him it was no issues before they touched it and I would like it fixed he told me to bring it in and they would inspect free of charge next thing I know he called and told me I was responsible for repairs. I'm not happy and don't/didn't know what to do therefore I'm reaching out here.

The contact owns a 2014 Jeep Patriot. The contact received notification of NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

i have sent in my jeep patriot in few years ago for recall that has to do with airbags issue. jeep patriot just reached 10 year old and now i am getting air bag light every time i turn my steering wheel while parked and while driving it keeps dining every min or less. i was told it may be clock spring in steering wheel and i believe i should not have to replace it being 165xxx miles and just hit 10 year mark. i have been replacing many other parts knowing its part of wear and tear but having to replace clock spring on not so old cars is very concerning for our safety when it comes to jeep my jeep is 2014 and has been well taken care of. i am upset finding there are recalls for wrangler for clock spring but none for patriot. please get back with me with possible fix for this. i know jeep is one of best vehicles to have and i am starting to be worried if this going to be a common problems for jeep.

Drivers side head restraint deployed when sitting parked in car striking my wife in head car was not running. Contacted dealer states no idea when part can come contacted jeep told to look for part on internet fix myself there is a safety recall on this issue and I am unable to get this resolved thru jeep and dealer

seat belt on driver side is fully extended and will not retract properly- wondering if the seat belts will even work in the event of an accident

The contact owned a 2014 Jeep Patriot. The contact received notification of NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while a family member was driving at an undisclosed speed, the vehicle was involved in a head-on collision. The contact stated that the driver's front air bag did not deploy and the family member died in the crash. The driver was the only occupant in the vehicle. A police report was filed. The vehicle was towed to the police impound lot. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 168,000. 

The contact owns a 2014 Jeep Patriot. The contact received notification of NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My driver and passenger headrest deployed for no reason. They deployed at separate times. It is a safety concern because I am not able to position my neck properly when driving. Due to the head rest being deployed my head is positioned forward making it difficult to see my surroudings. Had I not been parked when my driver side headrest deployed, I stronly believe that it could have caused an accident. I am not able to fix this issue on my own due to the actual pieces that would allow you to reset the head rest are broken.

The contact owns a 2014 Jeep Patriot. The contact stated that while operating the vehicle, the driver’s side air bag warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the driver’s side air bag was faulty and needed to be replaced. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 108,000.

The contact owns a 2014 Jeep Patriot. The contact stated while driving approximately 70 MPH, the passenger’s side headrest air bag exploded without warning striking the contact’s son on the back of the head. There was no injury sustained. The contact stated no warning light was illuminated. The vehicle was not taken to a dealer. The manufacturer was not informed of the failure. The failure mileage was unavailable.

The active head restraint on the passenger side spontaneously deployed while parked. There was no impact leading up to this event. The head restraint appears to have failed due to a faulty plastic clip that split in half. The head restraint is at the height of my passenger's head and, if they had been seated in the chair, the deployed headrest would have hit them at the base of the skull or delivered a blow to the left or right cheekbone and eye. I took the vehicle to my nearest Jeep dealership (Rhythm Jeep in Madison, TN) and they confirmed that the clip holding the release pin in place spontaneously failed. They documented the damage and ordered a new headrest which has not yet been fulfilled (a 9-month wait so far). There were no warning signals or any other indication that the head restraint would fail. Our concern is that the driver's side head restraint will also fail and cause the driver to crash the vehicle or suffer head and neck injury.

PASSENGER FRONT ACTIVE RESTRAINT HEADREST DEPLOYED UNEXPECTEDLY WHEN PARKED IN DRIVEWAY. THIS WAS DUE TO A BROKEN PLASTIC PIN RETAINING PIECE IN HEADREST. DEFECTIVE HEADREST DEPLOYED CAUSING PASSENGER TO BE STRUCK IN BACK OF HEAD WHILE PARKED, NO ACCIDENT OCCURED.

I PULLED UP IN FRONT OF A STORE TO LOAD SOME THINGS INTO MY CAR. THE CAR WAS IN PARK AND LEFT RUNNING. IT ONLY TOOK A FEW MINUTES TO LOAD THE CAR. WHEN I RETURNED TO THE DRIVER'S SEAT, I NOTICED MY HEADREST HAD POPPED OPEN. I LOOKED IT UP ON MY PHONE AND DISCOVERED THAT THE ACTIVE HEAD RESTRAINT (AHR) HAD BEEN ACTIVATED. DUE TO SAFETY CONCERNS, I DROVE STRAIGHT HOME AND DIDN'T DRIVE THE VEHICLE AGAIN UNTIL I TOOK IT TO THE DEALERSHIP ON MONDAY NIGHT. THE INCIDENT HAPPENED ON SATURDAY. I AM THANKFUL THIS DIDN'T HAPPEN WHILE I WAS DRIVING - IT COULD HAVE BEEN A VERY DANGEROUS SITUATION.

I LEFT CAR IN GARAGE- FINE. I GO BACK LATER TO GET IN PATRIOT, I FIND THE PASSENGER SIDE HEADREST DEPLOYED/POPPED OPEN. THE VEHICLE WAS SITTING THERE. I HADN'T EVEN TURNED IT ON WHEN I NOTICED IT. I HAVE BEEN IN NO ACCIDENT (AT LEAST WITHIN THE LAST YEAR). IT NOW DECIDES TO DEPLOY ON ITS OWN. *TR

HAVING ISSUES WITH JEEP STALLS WHEN DRIVING. HAS COUPLE RECALLS TOOK IT IN FOR REPAIRS. DEALER SAID IT WAS FIXED AND STILL HAVE SAME ISSUE.

MY DAUGHTER WAS GOING 30 MPH IN HER JEEP OVER A BRIDGE. THE CAR INFRONT OF HER STOPPED SUDDENLY TO AVOID AN ACCIDENT. SHE WAS UNABLE TO STOP DUE TO ICE AND HIT THE CAR INFRONT OF HER. AIRBAGS DID NOT DEPLOY. THEN THEY WERE HIT FROM BEHIND BY A TRUCK GOING 40 MPH. AIRBAGS DID NOT DEPLOY. ROUTE 72 IN GENOA IL, GOING STRAIGHT. NOT UPLOADING PICTURE DUE TO LICENSE PLATES SEEN.

THE HOUSING THAT HOLDS THE SEATBELT TO THE SIDE OF THE FRONT DRIVER'S SIDE SEAT HAS COME LOOSE. THERE APPEARS TO BE A BOLT MISSING AND SOME PLASTIC HAS BROKEN OFF. THIS IS CAUSING THE HOUSING TO NOT BE SECURED TO THE SEAT.

WAS NEVER PROPERLY NOTIFIED ABOUT THE RECALL. IT WAS POSTED SEPT. 13, 2016. IT IS NOW SEPT. 16, 2018