2014 Jeep Patriot Body & Structure Problems

The contact owns a 2014 Jeep Patriot. The contact stated that while driving at an undisclosed speed, the passenger's headrest exploded. The passenger sustained injuries to her neck but did not receive medical attention. The vehicle was taken to an independent mechanic, who informed the contact that the headrest needed to be replaced. Additionally, while the contact was attempting to fill the fuel tank, the fuel hose snapped out of the fuel tank. The failure was intermittent. The contact stated that while driving at an undisclosed speed, she smelled an abnormal odor. The contact also stated that the vehicle consumed an excessive amount of fuel. The vehicle was taken to an independent mechanic, who informed the contact that the vehicle needed a new fuel system. The vehicle was taken to a second mechanic, who informed the contact that no failure had been found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

THE MUFFLER MELTED THE BODY OF THE VEHICLE. IT ALMOST CAUGHT FIRE AFTER 2 HOURS ON THE ROAD WITH NO INDICATION. WE MANAGED TO PUSH MUFFLER DOWN AND IT STOPPED MELTING THE PLASTIC. WE STOPPED FOR GAS AND SAW THE DAMAGE. I DID NOT NOTICE THE MUFFLER WAS STUCK IN THE UPWARD POSITION BEFORE THE TRIP SO IT WAS NOT A CONCERN UNTIL WE STOPPED. WE WERE ON INTERSTATE 25 SOUTHBOUND RIGHT OUT OF ALBUQUERQUE, NM.

TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT STATED THAT THE HATCH FAILED TO OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ACTUATOR FAILED AND THERE WAS NO BYPASS KEY SYSTEM. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. WHILE THE VEHICLE WAS PARKED, THE CONTACT OPENED THE DRIVER SIDE DOOR AND NOTICED THAT THE RUBBER WEATHERSTRIPPING WAS LOOSE. UPON FURTHER INSPECTION OF THE INTERIOR OF THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT PASSENGER AND DRIVER SIDE CARPET WAS DAMP AND MOLD WAS ON THE FRONT DRIVER AND PASSENGER SEATS AS WELL AS THE REAR SEATS AND FLOORBOARDS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED APPROXIMATELY ELEVEN MONTHS AGO FOR THE WEATHERSTRIPPING AT COLUMBIA CHRYSLER DODGE JEEP RAM FIAT (106 S JAMES CAMPBELL BLVD, COLUMBIA, TN 38401 (931) 548-0109) UNDER WARRANTY. THE DEALER INFORMED THE CONTACT THAT THEY COULD NOT REPAIR THE VEHICLE AGAIN. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE WEATHERSTRIPPING WOULD NOT BE COVERED UNDER WARRANTY AGAIN BECAUSE IT WAS A MAINTENANCE FAILURE. THE CONTACT ALSO INQUIRED ABOUT PART AVAILABILITY FOR NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) AS HE PREVIOUSLY FILED A COMPLAINT AND WAS STILL WAITING FOR PARTS. THE CONTACT WAS INFORMED THAT OWNERS WOULD RECEIVE A SECOND NOTICE WHEN REMEDY PARTS BECOME AVAILABLE IN AUGUST OF 2017. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

ON NOVEMBER 1, 2014 I PURCHASED A NEW JEEP PATRIOT FROM A CHRYSLER/JEEP DEALERSHIP. SHORTLY AFTER THAT I NOTICED THAT THE OWNER'S INFORMATION (A DVD OF THE OWNER'S MANUAL AND U.S. WARRANTY) AND THE USER GUIDE (AN ABRIDGED VERSION OF THE OWNER'S MANUAL) DID NOT MATCH MY VEHICLE IN MANY WAYS. ALSO AT THAT TIME I NOTICED THAT MY 2014 JEEP PATRIOT DID LOOK EXACTLY LIKE THE 2015 PATRIOTS BEING SOLD, AND MATCHED THE 2015 PATRIOT OWNER'S INFORMATION. APPARENTLY CHRYSLER/JEEP STARTED MANUFACTURING 2015 PATRIOTS, BUT TITLING THEM AND SELLING THEM AS 2014 PATRIOTS, LONG BEFORE THE PUBLISHED MODEL YEAR CHANGEOVER DATE OF THE FIRST WEEK OF AUGUAT, 2014. HOWEVER THE OWNER'S MANUAL, USER GUIDE AND WARRANTY INFORMATION WERE NOT REVISED, EVEN DOWN TO THE OLDER PATRIOT MODEL COVER PAGE PICTURES! WHEN I CONTACTED THE DEALERSHIP AND CHRYSLER/JEEP ABOUT THE ISSUES THEY SAID THAT THEY DEEMED THE VEHICLE TO BE A 2014 BECAUSE IT WAS MANUFACTURED BEFORE AUGUST AND THAT THE DIFFERENCES IN THE OWNER'S MANUAL AND USER GUIDE WERE NOT SIGNIFICANT. I WENT THROUGH THE 2014 AND 2015 OWNER'S MANUALS, COMPARING THEM PAGE-BY-PAGE AND COMPILED THREE PAGES OF OMISSIONS AND INACCURACIES, SOME SAFETY RELATED, IN THE UNREVISED 2014 OWNER'S MANUAL AND USER GUIDE. THOSE DIFFERENCES INCLUDED 12 MISSING WARNING! BLOCKS AND SIX MISSING CAUTION! BLOCKS IN THE UNREVISED 2014 OWNER'S MANUAL AND USER GUIDE. WARNINGS! ARE "AGAINST PROCEDURES THAT COULD RESULT IN A COLLISION OR BODILY INJURY". CAUTIONS! ARE "AGAINST PROCEDURES THAT COULD RESULT IN DAMAGE TO YOUR VEHICLE...OBSERVE ALL WARNINGS AND CAUTIONS." THE 2014 JEEP WARRANTY INFORMATION BOOKLET DOES NOT CONTAIN THE NOTICE THAT CALIFORNIA EMISSION STANDARDS NOW APPLY IN 11 OTHER STATES IN ADDITION TO CALIFORNIA. THE 2015 WARRANTY INFORMATION BOOKLET DOES CONTAIN THAT NOTICE AS A SUPPLEMENT. REVISIONS, SUPPLEMENTS, OR RETITLING ARE NEEDED. *TR

I BOUGHT THIS VEHICLE BRAND NEW, WITH IN THE FIRST WEEK, NOTICED WATER LEAKING INTO CARGO AREA FROM THE DOME LIGHT. TOOK TO DEALER , WAS TOLD IT WAS FIXED THAT IT WAS LEAKING IN AROUND THE ANTENNA. IT NOW LEAKING AGAIN, IS NOT FIXED, HAVING TO TAKE FOR SECOND TIME. THE CAR HAS LESS THAN 2000 MILES, I'VE ONLY HAD ABOUT 2 MONTHS IF THAT. THEY DO NOT PROVIDE ME WITH A LONER VEHICLE, ONLY OFFER TO PAY FOR A RENTAL, WHICH REQUIRES ME TO PUT A DEPOSIT AND TIME OFF WORK TO MAKE IT TO RENTAL COMPANY. *TR

I WAS DRIVING MY JEEP ON THE THRUWAY AND IT SEEMED TO SOUND REALLY LOUD, LIKE A MOTORCYCLE, THE JEEP WAS NOT RUNNING RIGHT, COULD NOT ACCELERATE NORMALLY, AND I COULD SMELL A FUNNY SMELL. AFTER A WHILE THE NOISE STARTED TO DROP, BUT IT WAS STILL NOTICEABLY LOUDER THAN BEFORE. I WAS NOT SURE WHAT WAS GOING ON AND I TOLD MY DAD ABOUT IT AFTER I GOT HOME. HE WENT OUTSIDE TO CHECK IT OUT AND NOTICED THE EXHAUST SYSTEM HAD FLIPPED AND THE TAIL PIPE WAS LODGED UP IN THE BUMPER, THE PLASTIC WAS MELTED, A HOLE WAS BURNT IN THE BUMBER, AND PART OF THE FRAME WAS MELTED TOO. WE CALLED THE DEALERSHIP TO GET IT FIXED SINCE THE VEHICLE IS STILL UNDER WARRANTY (BEFORE THE FIRST OIL CHANGE) BUT THEY REFUSED CLAIMING THAT THE CAR WAS HIT, ALTHOUGH NO SIGN OF IMPACT CAN BE FOUND. WE CALLED CHRYSLER AND AFTER A FEW MONTHS OF GOING BACK TO THE DEALERS TO HAVE PICTURES TAKEN AND DISCUSSIONS THEY REFUSED TO FIX THE JEEP TOO. I KNOW, THIS IS AN ISSUE ON THE PATRIOT ESPECIALLY SINCE I FOUND A FEW IDENTICAL COMPLAINTS (SOMETHING ABOUT TOLERANCE STACK UP RESULTING IN A SHORTED EXHAUST SYSTEM), AND SINCE IT IS SO CLOSE TO THE GAS TANK, I AM VERY LUCKY THE VEHICLE DID NOT CATCH ON FIRE BEFORE RESETTING THE EXHAUST SYSTEM INTO POSITION. I AM NOT SURE WHAT TO DO NEXT! I AM 100% SURE I SHOULD NOT BE RESPONSIBLE FOR THIS REPAIR. *TR