NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2018 Jeep Renegade. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The Forward collision warning goes off without cars in front or near the vehicle. Has happened multiple times.
The contact owns a 2018 Jeep Renegade. The contact stated while driving approximately 45 MPH, the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be repaired. The vehicle was not repaired. The dealer advised the contact that if the engine was not repaired, to monitor and check the engine oil levels regularly. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 82,425.
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The vehicle was driven to the shoulder of the road. The contact inspected the vehicle and added approximately three quarts of oil to the engine. The vehicle was taken to an independent mechanic. The contact was informed that there was an oil leak. The contact stated that the vehicle had recently received an oil change in December 2025. The vehicle had only been driven 1,200 miles since the oil change was performed. The contact was advised to take the vehicle to the dealer for assistance. The vehicle was taken to the dealer, and the contact was informed that the vehicle had exceeded the mileage limitation for the extended warranty coverage. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact was made aware of TSB: 09-010-25; however, the vehicle was over the mileage for the extended warranty. The failure mileage was approximately 131,350.
A faulty tail light connection to ground can cause a fire hazard, potentially affecting the circuit board. I noticed a burning plastic smell emanating from the back tail light one day, which I believe originated from this connection. If left unrepaired, this could potentially start a fire.
Driving down the road the Jeep shuts off. It’s done it 5 times now. It takes a bit to turn back on. Almost caused four accidents it shitting down instantly
While driving the moving vehicle on 3 occasions my vehicle has stalled out with me driving it, however there is a recall online for the same year, make and model of my vehicle for the same exact problems I am experiencing and I am being told that there are no recalls for my VIN. This is a problem since (let me repeat myself) online a recall for same year, make and model experiencing the exact problems with vehicle stalling and shutting off while driving. This is a serious issue and I keep getting the run around from Jeep corporation not insuring the safety of their vehicles and the people that own them.
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at various speeds, the vehicle stalled for several seconds and then restarted. The contact stated that prior to the vehicle stalling, while stopped at a traffic light, several unknown warning lights illuminated and then turned off. The failure was intermittent but had become a recurring failure and occurred whether driving in a straight line or turning left or right. The vehicle was taken to an independent mechanic, and an alternator check was performed, and the contact was informed that the alternator was functional. The contact stated that the failure reoccurred, and the battery was replaced; however, the failure persisted. Recently, the check engine and battery warning lights were illuminated and remained illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 79,000.
Car died due to being out of fuel but gauge still read 1/4 tank. Mechanic said fuel float failure.
Touchscreen radio delamination issue renders touchscreen unusable to use or control any and all settings, Bluetooth unresponsive, SiriusXM and FM radio random station change with no control, maps and Gps, phone, emergency services alerts, climate control, safety settings, interior and exterior lighting controls, all no longer accessible or functioning.
See attached document for complaint.
Excessive Oil consumption. Refusal of dealer to honor manufacturer service bulletin.
UConnect screen is out. Started glitching but now it is completely black yet the touch part of it is responsive?? Now if only i could remember EXACTLY where everything is located and in what order.. haha. Not. Also I have no backup camera view, not being able to see what temp my ac/heat is at or which mode it is on. What time is it even? How do i turn on the passenger heated seat for my daughter in the mornings and evenings when the temperature outside is below zero? How do i know where my next turn is when i am driving to a destination with my children and this is the first time i have ever seen, much less been on this road? It sucks!! And my android auto is no longer an option... music?? The safety i could put myself and others in by having to look at and use my phone to change songs, artists, podcasts, make a call or change a gps route... not cool! Also the "fog light" running light on my passenger side does not work at times despite having changed the bulb, wiring, even though the fog light works just fine? And i have often felt like my transmission was slipping when accelerating from stop signs or at other times and that is insane considering the vehicle had less that 50k miles at the time. I want to love my Jeep like i once did yet all this has me questioning whether i would even ever purchase another Jeep. I also feel like my front end is loose and there is a wobbling and have had the mechanic check several times. It doesn't sound safe or feel safe. Yet what is truly most important is that i want and need my current Jeep to last me but all these issues kinda scare me to be honest. I want my screen back!!! I want my light to work at all times! I need my transmission to be wonderful!! I don't even have 95k on my Jeep yet!!! I am praying that submitting this report will help out in some ways.
Tried to turn on car and Jeep ECU started misfiring. I got the part replaced twice and it still did not work. Just stalled and engine refused to turn over. Was told it also was having fuel system problems.
About a month ago, I started noticing that my radio was making strange beeping sounds. Of course I’ve got the display, and I immediately noticed that those beeps were being caused by, what looked like an invisible person touching my screen. At first, it just was a nuisance, but quickly escalated to a radio and display screen that is completely unusable. . It didn’t matter whether my phone was Bluetoothed to it or not, it’s a complete mess and won’t stay anywhere for more than a second. Today It interferes with my rear facing camera, not allowing you to turn on Sometimes it does not even come on. I’ve been reading that a lot of Jeep Renegade owners in this 2018 time period are having this problem and, in my opinion, this should be a recall item. Absolutely because to fix it. “go from $1500-$2500.
The UConnect / touch screen display is constantly glitching- I can’t see anything other than striped lines and colors and/or a pitch black screen. I cannot use the rearview camera because of this, which creates a safety concern when backing up/reversing due to limited visibility without the rear view camera function. This problem has occurred with many other owners of the same vehicle (see posts online). The vehicle hasn’t been inspected but others had theirs inspected and claimed they were quoted $1,500+ for the screen repair, and even after repair, the screen malfunctioned again in a few weeks. The first sign of the issue was when I saw a thin, vertical green line through my touch screen, but it didn’t affect the visibility or usability of the screen so I thought nothing of it.
Stereo Head Unit screen went black. It started "glitchy" with streaks but eventually went black. No use of the rear back up camera or any functions on the head unit... climate control, radio, setting, etc. I have seen online that this is common and I do not think it is right for a consumer to spend well over a 1000 to replace it. This is not a "wear" part. Disapointed in the quality of components in my Renegade.
The information screen, which displays the backup camera and everything else that the car does, from radio to climate control, glitches and then goes black. From what I’ve seen on the internet, this is a widespread problem and, since it deals with the backup camera, is directly safety related.
The contact owns a 2018 Jeep Renegade. The contact stated that while her daughter was driving approximately 65 MPH, the vehicle stalled. The contact stated that the daughter reported that the failure was abrupt and there was no warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed, but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact related the failure to NHTSA Campaign Number: 18V524000(Electrical System), however the VIN was not included. The failure mileage was unknown.
The contact owns a 2018 Jeep Renegade. The contact stated that many different electrical features controlled by the infotainment center were activated independently. The contact stated that the AC/Heating System, defroster, Bluetooth, and several other systems occasionally activated without driver intent. The dealer was informed of the failures; however, the vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 62,202.
I was turning into a residenr parking lot and the engine stopped running as I was turning. Fortunately no car was oncming and there was no accident in my case. Could not get my vehicle started. It had to be towed to the local Jeep dealer where they determined the fuel pump failed with just 61k mileage. I was told that the recall was for just vehicles using E85 fuel . But have discussed with other owners of standard fueled vehicles who had similar issues with their vehicles. I hope this is looked into for future safety issues to be resolved.
Just had the engine replaced for the oil consumption done in 2022. They did not replace the motor mounts at that point. But now they are saying those are leaking and my fuel pump has also gone out.
Radio touch screen is now half black/out.
Driver side rear tail light assembly ground wire burned up and caused the tail light assembly to stop working. Replaced tail light assembly and wiring harness. This is a common failure on the jeep renegades and should be recalled due to safety.
The contact owns a 2018 Jeep Renegade. The contact stated that after his daughter had driven the vehicle, parked, and powered off, 7 hours later, the interior passenger side panel of the door was engulfed in flames, which had by that time blackened the glass. The driver's boyfriend witnessed the flames originating from the glove compartment and attempted to extinguish the fire by hand, which failed but resulted in him sustaining injury to his right hand. The boyfriend was eventually able to extinguish the flames by disconnecting the battery. No warning lights were illuminated. The vehicle was towed to a tow yard but had yet to be deemed a total loss by the contact's insurance provider. A fire report was not filed. A police report was not filed, but injuries were reported. The driver's boyfriend later transported himself to an area hospital and was treated for minor burns to his right hand. The manufacturer was notified of the failure, a case was opened, and the contact was informed that the manufacturer intended to send an investigator to inspect the vehicle at the tow yard. The contact was later informed that a manufacturing defect was not deemed the cause of the fire and that he would receive no further assistance. The failure mileage was 47,000.
Radio screen has completely gone out. The inability to use the backup camera causes safety concerns.
The contact owns a 2018 Jeep Renegade. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning illuminated. The vehicle was towed to the contact’s home. An independent mechanic came to the contact’s home, where it was diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 131,000.
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The exact component or system that failed is unknown at this time. Symptoms suggest an issue possibly involving the engine cooling system, idle control, or electrical systems. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The vehicle has stalled suddenly in traffic, especially when coming to a stop, putting myself and others at risk of rear-end collisions or blocking lanes unexpectedly. The overheating raises the risk of engine fires or total vehicle shutdown while driving. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has been reproduced once at an independent service center, but the exact cause has not been identified. Therefore, the problem has not been fully diagnosed or confirmed. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? No, the vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. - Jeep was taken to the dealership, but they couldn't find anything. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or messages appeared prior to the stalling or overheating. Symptoms first appeared during warmer months when the vehicle was idling or stopped in traffic
I was driving in traffic and it was bumper to bumper. I had to keep going into first, move a little then stop for several miles. Coming out of the [XXX], heading up the hill, I started to smell burning, the clutch then pinned to the floor and I was stuck in first gear, and the vehicle shut off, not overheating warning, nothing. I was able to start the vehicle after a few moments and then got it t the shoulder, had it towed and I was told the clutch pressure plate was fractured and a whole new transmission would need installed if the flywheel isn't damaged. It wont be serviced until March 28th or 29th and then I will know if a $2500 dollar fix turns into a $5000.00 dollar fix. 54 thousand miles on this and it drove fine in traffic like this before and had no issues with it shifting or anything until this day. They say there is a recall on the Renegade specifically NHTSA20V-124 involving renegades with 6 speed manual transmissions. I couldn't get any help from Chrysler, the recall information center but this information is out on the web. Next is lemon law attorney. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The driver seat belt buckle malfunctioned, the clip will not stay in no matter what. The dealership said the part isn’t available anywhere and is on endless back order without an ETA. As well as they are unsure of what parts are needed as there is an electrical part they confused if it’s needed that is also unavailable anywhere. The jeep/chrysler company itself has also been no help, it has been 3 weeks. I keep getting told the same thing and to “be patient” and that this is not a safety recall, even though the part isn’t available anywhere. The dealership confirmed its malfunction. My safety/risk factor and ability to drive has now been severely impacted as It is illegal and dangerous to drive without a seatbelt, I have not been offered any help or coverage, and I have a newborn baby! There was no forewarning or symptoms of failure beforehand. This has been sudden and infuriating.
Unknown. Bought a 2018 Jeep Renegade, brand new and about 4-5 months ago, the screen started glitching. Sometimes, it only shows 1/3 of the screen, and there is a constant beeping as the screen switches between apps and stations. In other words, the screen is faulty, and it sometimes affects the reading of the digital speedometer. My car has only about 84k miles. I understand many others are experiencing similar issues with their 2018 Jeep Renegade.
Truck sputter to start or does not start at all. When I put fuel in my car it doesn't start for two days. Mechanic believes it's fuel system but couldn't be sure since there weren't any codes throwing from his diagnostic machine
I went to get a light fixed (Driver Side fog light) and the bulb had blown up and completely melted the housing. I searched the internet and it is on the Jeep site as extremely common. I just purchased this car. I can't afford $650 to fix the melted housing. The guy that tried to change it at the shop said it was a complaint he has heard before.
The entire radio system begins to get white ghost lines which affects the rear back-up camera and rear safety systems, and it also affects the parking brakes when the vehicle is in park or stopped. The use of the radio system is required to do basic maintenance on the vehicle such as brake changes.
My Jeep has stalled while driving 3 times. It has been happening about once each year. The center console no long works. The screen just turned off one day and has never turned back on. Now it will not start. At first the dash turned on with all lights, would not start would not turn off break locked. Then the dash started flashing and the slowly diming until it no longer work. Then the RPM and MPH startes going up and down then the car died off. There is a recall for Jeep renegade that seems to reflect what it happening but the vin search states no recalls. I now only now don't have a car that I'm still paying on but someone could have been hurt. When this initially started I did check for recalls, and as I just did again. I can't get it anywhere to be looked at.
Driving on the highway car was starting to loose speed, lights on dash starting to flash I was able to pull off on the side of the road, car stalled and steering wheel locked up. After several minutes it turned on and drove away fine. This is not the first time this has happened. Did oil consumption test several times and stated I’m in the safe zone. This is a severe safety issue but no recalls for my VIN. I saw lots of cars have this same issue with engine stalling.
After purchasing a new battery due to multiple issues with a drained battery, when trying to jump the new battery the jeep would not take a jump. The lights came on and indicated multiple issues and the steering wheel became immovable. The jeep will not start and each time if left hooked up will drain fully charged battery.
I just bought a 2018 jeep Renegade 4 month ago Carmax, so far 6 times, the engine. Just shuts off, last time my wife going on the freeway. I'm afraid that someone may get killed. Is they anything you can do to help is there a recall. We bought extended warrenty. Or is the car a lemon
The contact owns a 2018 Jeep Renegade. The contact stated while driving on the highway at 55 MPH the vehicle started losing automotive power. The contact attempted to depress the accelerator several times; however, the vehicle failed to accelerate with the check engine warning light illuminated. The contact parked the vehicle on the side of the highway and used a diagnostic tool to diagnose the vehicle. The contact retrieved DTC: U1428 and D2171. The vehicle was restarted, and the contact was able to continue driving. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 59,192.
Radio screen had lines going up and down, goes black while driving, car play disconnects, backup camera won’t work with lines going across screen or screen being black,
The automobile will shut off during driving. On three separate occasions while driving the automobile has lost all drivability. The first occasion I was leaving work (01/02/2025) and as I went to accelerate on to the road from a dead stop, the engine shut off. I had to place the car back in park and depress the brake to start the engine again (by depressing the start engine button). The second occasion happened as I was entering the expressway (01/07/2025). I was turning off the main road onto the onramp of the expressway when the engine shut off again. This time I was accelerating up to around 40 mph when the engine shut off. Luckily, I was able to coast to a stop in the emergency lane. The steering locked up due to the engine shut down so I was not able to restart the car until putting it back in park to start the whole start sequence. The third occasion happened today (01/16/2025) as I was leaving school. I was leaving the parking lot when I went to accelerate from a stop the engine shut off again.
The clutch does not engage properly cause it to burnout.
The radio screen is glitching and only showing about 1/4 of the screen this inhibits me from seeing the back up camera or GPS on the screen. This is a safety concern.
My touchscreen stopped working and is showing black lines and will go completely black
the dash board light comes on and turns off and this drains the battery, tried to start vehicle 2X to revive it and disconnected the display battery cord so the battery doen't turn on the display. Battery has been replaced new but screen is not working. Dealership has done diagnostics and radio replacement recommended
Interior navigation screen has stopped working which interferes with the back up camera & other important features of the vehicle. Nothing specific happened, just went black on half of the screen one day
The contact owns a 2018 Jeep Renegade. The contact stated while attempting to reverse out of the driveway at approximately 5 MPH, the rear-view camera failed to properly operate. The contact stated that the screen was blue and then turned black. The contact stated afterward only half of the screen was displaying an image. There was no warning light illuminated. The vehicle was not taken to an independent mechanic or the dealer to be diagnosed or repaired. The local dealer was contacted; however, the vehicle was not repaired because the vehicle was not under recall. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 70,500.
The screen for the radio presents several vertical lines of discoloration before the screen goes completely black. There is no way to return the screen's display until you turn your car off, let it rest for a while, and start again - even then the display quickly reverts to unusable condition. This affects safety as this is the only way to use the backup camera and is the sole control center for many of the vehicle's functions. This appears to be a widespread issue, and the dealer is charging astronomical amounts for the repair of this defect.
My speedometer will change from MPH to KM on its own while i am driving. It will also keep changing back and forth making it a driver distraction. My dash screen is also going bad. I will definitely take it in for an inspection. I pulled into a rest area to assess what was going on with the electrical problem. There were not any warnings at all. It just happened so I have not informed anyone yet.
Description of Incident / Failure The vehicle’s center infotainment/display screen malfunctioned and became partially inoperable. The left side of the screen displays vertical colored lines, while the remainder of the screen is dark/black and unresponsive. As a result, the backup camera display is no longer visible, and touchscreen functionality is severely limited or unusable. Component or System That Failed The failed component appears to be the infotainment touchscreen/display unit, including the integrated rearview (backup) camera display system. The vehicle and the defective screen are currently available for inspection upon request. Safety Risk This failure created a safety risk because the backup camera is required for safe reversing, especially when pedestrians, children, or objects may be behind the vehicle. Without a functioning screen, visibility is significantly reduced, increasing the risk of a collision, property damage, or injury while backing up. Reproduction or Confirmation The problem occurs consistently and has not resolved on its own. Each time the vehicle is started and placed into reverse, the screen remains malfunctioned and the backup camera does not display.
I've seen many many many complaints about the touchscreen going out of blank which is used for the backup camera, would could be a hazard when backing out of tight spots. Mine has gone out and lots of others have complained.
Data synced from NHTSA on May 4, 2026