NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2020 Jeep Renegade. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
THE PCV WILL ONLY WORK IN ONE DIRECTION ON THE CRANKSHAFT/CAMSHAFT INTAKE!
TL* THE CONTACT OWNS A 2020 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE WINDSHIELD WAS DEFECTIVE. THE CONTACT STATED THAT WHEN DRIVING AT APPROXIMATELY 10MPH A SMALL ROCK HIT THE WINDSHIELD AND CAUSED THE WINDSHIELD TO FRACTURE. THE VEHICLE WAS TAKEN TO HENDRICK CHEVROLET 1620 MONTGOMERY HIGHWAY, HOOVER, AL 35316 PHONE NUMBER (205) 994 -6473, FOR INSPECTION. THE DEALER ADVISED THAN AN OBJECT HIT THE WINDSHIELD AND THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 9,000. LI
Go to step on gas to accelerate my jeep it will limp backwards on speed then all of a sudden take off like a rocket, jerking everybody in the car like g force, jerking head & necks, also driving down the road car has several times shut completely off, having me to pull vehicle over to side of road, & restarting the car.I I’ve had radio system shut completely off by itself for no reason. I have had the vehicle in to shop several times, they put on computer system, to recheck and redo computer, they call me to pick it up next day & still jerking like g- force hesitating & taking off like a rocket, took it back three times they said they put power steering fluid in it, well guess what not fixed. I have less than 30k miles on vehicle, & this has been going on since under 11k miles. Now when you stop and put vehicle in park the vehicle jumps forward & backwards, like you slammed your brakes on, several times my car has almost hit my garage door or in a parking garage the wall, or a parked car, the steering is very loose, & touchy, also noise like clunking in the wheel well, my friend said sounds like the springs. the tie rods & wheel bearings have been checked and are fine, now I’m scared the springs may break & drop the car around the wheels. I don’t drive far my town, is 5 minutes away so like 20 miles when I go out, I’m retired so car is just driven to the store or family’s. Sometimes I’m scared to drive it. My fiancé that just passed away sept 2023, said the jerking g/force is something to do with the drive train, transmission. the car shutting off is a dangerous thing to happen when your driving down the highway. I feel this 2020 jeep has a lot of dangerous complications. I’m not sure if someone has gotten seriously hurt yet, but from what I’ve heard a couple of my friends had same problems & traded in & reading people complaints have same problem, power train should be recalled. this car is a big headache, that I can’t afford. I feel you need to replace my car
TL* THE CONTACT OWNS A 2020 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH ANOTHER VEHICLE TURNED IN FRONT OF HIS VEHICLE AND CAUSED THE CONTACT TO CRASH INTO THE PASSENGER SIDE. THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE WAS TOWED FROM THE CRASH SITE. THE CONTACT AND HIS PASSENGER BOTH HAD TO BE TRANSPORTED TO THE HOSPITAL WITH SEVERE BRUISES CAUSED BY THE SEATBELTS. A POLICE REPORT WAS FILED. THE ENTIRE FRONT OF THE VEHICLE WAS DAMAGED AND THE ESTIMATE FOR THE REPAIRS FROM THE INDEPENDENT MECHANIC'S WAS AROUND $9,500. THE VEHICLE WAS UNREPAIRED. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 11,900. *BF*JB
The contact owns a 2020 Jeep Renegade. The contact stated that after turning the vehicle off and exiting the vehicle, it was later discovered that the vehicle was still running. The vehicle was taken to the local dealer who disconnected the battery and reset the vehicle to correct the problem. The contact indicated that the failure continued intermittently. Also, while driving a burning odor was present coming from the vents when turning the air conditioning on. The contact was informed that the burning odor was caused by debris under the vehicle. After removing the debris, the failure continued. Also, while driving the vehicle would pull, jerk and not properly accelerate. The transmission was serviced for the failure. No further information was available. The failure mileage was 20,000.
TL* THE CONTACT OWNED A 2020 JEEP RENEGADE. THE CONTACT STATED WHILE DRIVING 15 MPH AND APPROACHING A STOP SIGN, WHEN DEPRESSING THE BRAKE PEDAL BUT THE VEHICLE ACCELERATED FORWARD. THE CONTACT STATED SHE TURNED THE STEERING WHEEL TO THE LEFT TO PREVENT CRASHING INTO METAL OBJECT BUT DRIVE INTO A FIELD AND CRASHED INTO A TREE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS DID DEPLOY. THE CONTACT DID NOT SUSTAIN MAJOR INJURIES BUT STATED SHE WAS BRUISED AND UNABLE TO WALK DUE TO THE IMPACT FROM THE CRASH. THE CONTACT STATED SHE WAS TAKEN TO THE HOSPITAL BY AN AMBULANCE FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE INSURANCE ADJUSTER DEEMED THE VEHICLE A TOTAL LOSS. THE CONTACT CALLED LOCAL DEALER BAYSIDE CHRYSLER DODGE JEEP RAM OF ANNAPOLIS (1797 WEST ST, ANNAPOLIS, MD 21401, (410) 263-2341). THE MANUFACTURER HAS BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200. SEE ALSO 11349253. *DSY*DT*JB*LN*DT*JB*JB*DT MANUFACTURER STATES THAT ACCIDENT WAS CAUSED BY PEDAL MIS-APPLICATION. *DL
THE ACCIDENT HAPPENS WITHIN 7 DAYS OF PURCHASING THE CAR , DRIVING IN A PARKING LOT AT 15MILE/ HOUR , WHEN I HIT THE BREAKS TO STOP THIS TRIGGERED THE ACCELERATOR , AND THE CAR SPEED AND WENT OUT OF CONTROL , THE MORE I TRIED TO BREAK THE MACHINE THE MORE SPEED IT TOOK , CRASHING HEAD /ON AGAINST A TREE . WITH SUCH A FORCE THAT THE CAR NOW IS TOTALED . THIS MODEL WAS RECALLED IN BRASIL DUE TO THE SAME MECHANICAL PROBLEM . I COULD HAVE DIED OR KILLED PEOPLE IF I WAS GOING ON A HIGHWAY OR DRIVING TO A NORMAL SPEED . THIS VIEJO LE IS A DEAD TRAP AND IT NEEDS TO BE RECALLED . IS MIGH DUTY TO PREVENT POSIBLE DEADS AND HUMAN MISERY OF INOCENT PEOPLE . THE MOST IMPORTANT COMPONENT OF A VEHICLE : BREAKS DID NOT WORK. INSTEAD TRIGGERED THE ACCELERATION IF THE VEHICLE . THIS HAPPEN IN ANNAPOLIS MD 21401 IN A PARKING LOT OF A MARINA . SEE ALSO ODI 11349261. *DSY
ON 4 SEPARATE OCCASIONS, TRAVELING AROUND 45-60 MPH, THE ENGINE WENT INTO WHAT WAS DESCRIBED AS "LIMP MODE" AND THE SPEED DECREASED TO 20 MPH WITH THE TACH READING ~6500 AND WAS NOT ABLE TO ATTAIN AND MAINTAIN SAFE TRAVELING SPEEDS. THE FIRST THREE OCCASIONS WERE ON A RURAL ROAD, TWICE IN A SLIGHT CURVE AND ONCE IN A STRAIGHT AWAY. IT FELT LIKE THE CAR HAD BEEN REAR-ENDED AND THEN WAS NOT ABLE TO ACHIEVE HIGHWAY SPEEDS (WHICH I TURN RIGHT ONTO FROM MY ROAD). THE FOURTH OCCASION WAS AFTER THE TRANSMISSION WAS REPLACE AND WHILE GETTING UP TO SPEED ON THE HIGHWAY. THE ENGINE REGISTERED THE CAR AS BEING IN SECOND GEAR, WHILE IT WAS PHYSICALLY IN DRIVE AND WAS UNABLE TO GET ABOVE 45 MPH WHILE REVVING ~7000. IT SHOULD ALSO BE STATED THAT THE LOANER VEHICLE ALSO A 2020 JEEP RENEGADE HAD A SIMILAR INCIDENT RESULTING IN "LIMP IN" AND HAVING TO BE TOWED BACK TO THE DEALERSHIP.
I WAS PARK AT A PUBLIC PARKING SPOT(POST OFFICE) WAITING FOR MY FRIEND, THE ENGINE WAS RUNNING. WHEN MY FRIEND GOT TO MY CAR, I PRESS THE BRAKE TO PUT THE CAR IN REVERSED. IT REVERSED ABOUT 3 FEET AND SUDDENLY STOP. I WENT AND PUT MY FOOT ON THE BRAKE AND SWITCH IT TO DRIVE AND IT WONT GO FORWARD EITHER . MY FRIEND GOT OUT AND CHECK FRONT AND BACK TO SEE IF SOMETHING WAS BLOCKING THE TIRES FROM MOVING FORWARD OR REVERSE. THERE WAS NOTHING. I DECIDED TO PUT THE CAR IN PARK AGAIN. THE EBRAKE BUTTON LIGHTS WAS NOT ON NOR ANY INDICATOR IN THE DASHBOARD. BUT ONCE I PRESSED THE BUTTON. IT RELEASED THE CAR AND WAS ABLE TO MOVED AGAIN. ALSO MY CAR SHOWED A WARNING SIGN TWICE IN THE DASHBOARD SAYING "PARKING BRAKES NEED SERVICE" BUT I TRIED TO CONTACT MY DEALER 2 CONSECUTIVE DAYS AND WONT ANSWER OR RETURN MY CALL BACK. AND MY CAR WHISTLES STARTING AT 40MPH HIGHWAY OR CITY STREET.
TL* THE CONTACT OWNS A 2020 JEEP RENEGADE. THE VEHICLE WOULD SUDDENLY STALL AT VARIOUS SPEEDS, HOWEVER, THE VEHICLE WOULD RESTART. THE CHECK OIL WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT A FEW DAYS AFTER, WHILE TURNING RIGHT AT APPROXIMATELY 10 MPH INTO THE GAS STATION THE VEHICLE SUDDENLY STALLED AGAIN CAUSING THE VEHICLE THEN TO ROLL BACKWARDS INTO AN ONCOMING TRAFFIC CAUSING THE VEHICLE'S REAR END TO HIT ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THERE WERE 0 INJURIES. THE VEHICLE WAS NOT TOWED AT THE TIME OF THE CRASH, HOWEVER, THE VEHICLE WAS TOWED FROM THE CONTACT'S HOME TO THE DEALER (JOEY ACCARDI CHRYSLER, DODGE, JEEP, RAM 909 S FEDERAL HWY, POMPANO BEACH, FL 33062; (954) 943-6700) WHO STATED THAT THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 4,300.
Infotainment system is highly defective even after replacement. The screen goes black, shows white lines and you're left unable to use your backup camera! After doing research this problem stems all the way back to 2016 renegades with the same system.
Dashboard screen is out. I am unable to use the back up camera feature nor any Dashboard feature.