NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2022 Jeep Wagoneer. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
While cruising on the freeway at approximately 70 miles per hour with no vehicles or objects ahead. The vehicle suddenly made a loud warning sound and flashed a message on the dash. The emergency brakes were automatically applied and nearly stopped in the middle of the freeway. The car behind had to swerve to avoid a collision. The vehicle then resumed driving forward. I was using the adaptive cruise control.
The contact owns a 2022 Jeep Wagoneer. The contact stated that while driving at an undisclosed speed, a minor seated inside the vehicle pulled on the handle of the rear driver’s side door, and the door opened unexpectedly. On another occasion, while the vehicle was parked, the rear passenger’s side door failed to open after being unlocked. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 78,000.
I was driving about 10mph around a turn and the motor turned off and I had to park to start the motor again. When I came to a complete stop the car engaged it's parking break and suddenly jerked forward. This has happened several times in the last year and this time I was the driver of the vehicle. It's a extreme safety issue and my wife has had it happen to her at a busy intersection more than one time.
The vehicle flashed a critical low battery warning while in operation driving. After traveling approximately 2 miles further, the vehicle warning lights started flashing and the vehicle shifted into park and shut off. In the middle of the road the vehicle could not be shifted into neutral and was stuck in a dangerous place. The emergency flashers shut off after 15 minutes while waiting for a tow truck. This vehicle has had two battery replacements in the last two years.
My jeep will randomly not let me back up as it thinks there is something behind it and automatically apply the emergency brake. I brought it to dealership when it was still under warranty for this issue and they could not figure it out. My jeep will randomly stop as it’s driving, it will still rev when I push the pedal but it will not move in reverse or drive. The automatic shut off says it needs to be serviced and does not work. The automatic emergency braking comes on randomly if I stop. I constantly get alerts that my blind spots are blocked. I’ve cleaned sensors as the dealership has recommended which doesn’t make a difference. My lift gate will only work intermittently. Sometimes it shuts on my kids. My screen only works sometimes. Which is dangerous when I don’t have access to back up camera. I currently owe $31,000 still on this vehicle and I have 5 kids. I really need this vehicle fixed as I cannot afford to get rid of it. It has been unreliable since I’ve owned it and I’m really disappointed in this Wagoneer. It’s very expensive to insure and it’s had nothing but issues. The tow bills are becoming expensive as well.
Car software automatic update and sensor stuff not workin at all when some thing happen & Dealer Can’t fix that problem need to priority service from NHTSA
When driving the car this winter, noticed the smell of something burning. After that, the heated steering wheel stopped warming. Took it to a repair shop since there was open no recall related to this. Repair shop diagnosis: - heated steering wheel not working due to electrical short. More info below, pictures included. Finding Confirmed customer concern. Attempted to activate the heated steering wheel and found the light to come on for roughly 4-5 seconds then shut itself off. Scanned the vehicle and found 2 fault pertaining to the heating element and steering wheel having an open circuit. Removed the airbag and visually inspected all connectors for the steering wheel. Found the 2 pin connector from the steering wheel to the clock spring to be stuck in the clock spring. Further removed the steering wheel and trim pieces around the steering column and visually inspected the clock spring. Found the 2 pin connector between the steering wheel and the clock spring to be melted together and noticed the wires were getting hot to touch when activating the heated steering wheel. Back probed the connector between the clock spring and the heated steering wheel connector and found less than 2 volts present. Monitored and found while the steering wheel was being moved left to right the voltage would fluctuate dramatically. Recommend replacing the air bag clock spring and steering wheel due to melt damage and further monitor voltage and functionality of the heated steering wheel and other accessories. Highly recommend not operating the heated steering wheel until repairs have been made. Could cause more damage to the surrounding components.
I was driving northbound on US 31 near Peru, IN. I stopped at a red light and my car auto shut off initiated. However when the light turned green, I beganto drive again and the car died/stalled on the highway. The emergency parking break engaged. Oncoming traffic, who saw a green light were not slowing down and I was afraid I would be rear ended while my car was stalled at a previously red, but now green light. It took multiple attempts in quick succession but I was able to restart the vehicle and continue. I was afraid myself and my kids would be HIT and killed. Subsequently my car had had battery issues. Randomly the battery had drained or car will not unlock using key fob.
During normal driving in temperatures below approximately 20–27°F, the vehicle began losing electrical charge as indicated by the malfunction indicator light (MIL) and battery warning message. While my wife was attempting to return home, multiple vehicle systems progressively shut down, including electric power steering, ABS, auto-leveling suspension, and lane departure assistance. As she was pulling into our driveway, the vehicle completely shut off, resulting in total loss of propulsion and power steering. The vehicle had to be towed to the dealership. This was the second occurrence of this failure. A third incident occurred the following day under similar temperature conditions. During that event, MIL and battery warnings appeared again during normal driving. She was able to reach our driveway before complete shutdown occurred. On the most recent incident, the following diagnostic trouble codes were present: P0EEC, P1618, P0008, and U0111. These are the same codes that were recorded during the previous two incidents. After the first two failures, Kernersville Dodge stated the issue had been repaired and charged us for the repairs. The same failure condition has now reoccurred. This failure results in sudden loss of propulsion and loss of power steering while driving, creating a significant safety hazard.
My 2022 Wagoneer has stalled out 3 times at intersections as a result of the automatic start/stop. This is extremely dangerous! I have been stranded in the intersection 2 out of the 3 times until I was able to turn off/on the vehicle and trouble shoot it.
The lithium battery failed causing a complete loss of power, power steering, power brakes while driving with 3 small children on board. Battery indicator warning on dash. The dealer expressly stated that the car was safe to drive. Obviously that was incorrect. Thank goodness we were able to safely stop and be towed to the dealer. I escalated to "Jeep Cares" Case number Jeep Wagg Case 95595257and going on 4 weeks and no one can tell me when the battery will be available and that this battery will only last 3 years. If Jeep has no inventory then that is a red flag and the consequences of this failure puts lives at risk
The contact owns a 2022 Jeep Wagoneer. The contact stated that while her husband was driving at approximately 10 MPH, the vehicle stalled, and smoke was coming from under the hood. The contact stated that the smoke had also entered the passenger cabin. The contact stated that her husband had not mentioned whether any warnings had illuminated. The contact stated that when she arrived to pick him up, the fire was extinguished. The fire damage was confined to the engine compartment. The vehicle was towed to a dealer, but it was not a manufacturer dealer. The vehicle was diagnosed, and it was determined that the generator and the start/stop battery had caught fire and needed to be replaced. The contact was advised that the battery was on national back order. The vehicle was not repaired. The contact stated that she had searched online and associated the failure with an active NHTSA National Action Number: PE24018 (Electrical System, Hybrid Propulsion System, Engine, Engine and Engine Cooling). The manufacturer was not informed of the failure. The failure mileage was approximately 90,000.
While approaching a stop sign at a speed of less than 10mph with my wife and three small children in the car, the engine shut off and the steering/braking became degraded. I was able to restart the car after stopping, but the auto start / etorque does not appear to be working any more. I will be dropping the car off for diagnostics, but after some research this appears to be a common issue which is already under investigation.
Vehicle shut-off while driving. Electrical failure due to voltage issue with hybrid (eTorque) system. Los off power while driving vehicle on roadway with potential loss of control. Vehicle taken to dealership and diagnosed with failure of hybrid battery. During my ownership of the vehicle I've had to replace the primary battery 3 times due to ongoing electrical problems with this engine.
I took my vehicle to an authorized dealership for an active safety recall. The dealership documented the recall as INCOMPLETED and did not perform the required repair. No explantation, repair, or reasonable timeframe was provided. The vehicle remains unrepaired despite the recall being federally mandated and required to be completed at no cost. This situation puts vehicle occupants at potential safety risk due to an unresolved safety recall. I am reporting the dealership's failure to complete the recall as required by law.
On two separate occasions within 2 months of each other, the low battery/voltage warning appeared and shortly thereafter, every warning light in the dash came on and various messages appeared on screen stating that there were power/electrical issues. The car then shut down and died while in motion. Extremely dangerous as in the first instance, the vehicle was in the White Mountains region of New Hampshire (on a main road, Rt. 16), with no cell reception, cold weather, and at night, leaving us stranded. The second occasion happened on a busy highway with my wife and young daughter in the car. We were able to get off the highway when the warning lights came on; however, the car died in Downtown Boston, at night, in the winter (December). the first time this happened, the car was towed, a "software update" was done, and we were back on the road. then less than 2 months later, the same thing happened, and is this time diagnosed as the eTorque motor. There is an open NHTSA investigation for this exact issue. Investigation:PE24018
At a busy intersection the vehicle failed to restart on the automatic start/stop did not restart the vehicle. After getting the vehicle restarted it the ebrake activated mid way through the intersection. This occurred after the dealer applied an update to fix the issue. This was worse than the first incident as the brake was applied after the vehicle started to move after getting it restarted.
Hi, I need to bring my 2022 Wagoneer back in for service. I was just in the shop a few days ago for a persistent check engine light, and the issue has returned. The check engine light came back on four days after I picked up the vehicle. This morning the vehicle stalled twice at a complete stop. The front headlights flickered and the engine shut off, but the electronics inside stayed on. I had to press the Start button to restart the engine. I also received a “Start/Stop Unavailable” message. Because this is now a repeat failure, combined with a safety-related stall, I need the vehicle fully rechecked for: ESS/Start-Stop system malfunction Auxiliary battery condition Battery current sensor BMS/charging system PCM software updates Any TSBs related to stalling or ESS on the 2022 Wagoneer Please document this as a repeat repair attempt, and if needed, I would like this escalated to a Stellantis Case Manager since the issue is safety-related and occurred immediately after a previous repair. Please let me know the earliest available appointment. Thank you.
Rearview and 360-degree surround camera intermittently fails or displays a blank/no image when reverse is selected. Failure behavior matches NHTSA recalls 23V-577 and 24V-436 for the same model, but this VIN is excluded from the recall population. Issue affects rear visibility and compliance with FMVSS 111. Dealer and manufacturer have been notified.
The contact owns a 2022 Jeep Wagoneer. The contact stated that while depressing the brake pedal to stop at a stop light, the vehicle lost power and decelerated unintendedly. Several unknown warning lights were illuminated. During the failure, the contact's teenage daughter was seated on the passenger’s side of the vehicle. The vehicle was towed to the dealer, where it was diagnosed and determined that the transmission needed to be replaced. The contact stated that the battery was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but the contact was still waiting for a call back from the dealer. The approximate failure mileage was 31,000.
I was driving down the road at 35 MPH when the Service Electric Power Steering (EPS) Message On Instrument Cluster came on. Then when I stopped the brakes were hard to deploy. I tried to reset it by turning it off and on. I had just replaced the backup batter several months back so i don't think that is it. i called the Dealership and told them I talked to Stellantis and they gave me the star online publication case number S2523000053 Rev A. on how to fix it. They said it would be several days and i would need to have it towed on my own. This a systemic problem with these vehicles I have had to pay for a recall because they said it didn't to apply to a Canadian vehicle even though it was made in Detroit. I bought it with a few thousand miles on it and have had nothing but trouble with it and a dealership that always says I would have to pay since it was Canadian. Either the screen is going black or some kind of warning on the dash it seems like every other month.
Safety Recall for quarter window trim detaching from vehicle. Passenger side visor dropping down with wires disconnect while driving. This recall and visor needs repaired ASAP
At a busy intersection the vehicle failed to restart on the automatic start/stop function. The vehicle behind almost hit us as the brake lights turned off when the pedal was released.
I was stopped at a red light, stacked about 10 cars deep. Once the light turned green, I pressed the gas pedal, but the auto start-stop feature malfunctioned and turned the car completely off. I then pressed the button to reactivate the ignition, and pressed the gas pedal again. After moving forward a few car lengths (or more), the computer engaged the emergency brake and clamped down on the wheels. I was then rear-ended at about 15-20mph.
I was driving through the parking lot at my daughter’s school, and the vehicle shut off entirely when going at slow speeds. The vehicle lost all power steering, and braking was more difficult. Stopped safely, and the vehicle wouldn’t restart. Dealership confirmed it was a failure of the 48v battery system.
This vehicle is not equipped with an Auto High Beam feature. The result of this is that when the Headlights are in Auto Mode, the Manual control of the High Beams is disabled. Most people leave their headlights in Auto mode to ensure that they dont forget to turn them on or off, but then the high beams are inoperable. This can pose a significant safety concern when you consider that when someone is driving and needs the use of the high beams they have to take their eyes off the road to fumble around with the headlight dial so they can turn it to manual to enable the use of the high beams.
On 8/22/25 I was driving on the Interstate and attempted to set my cruise at 74 mph. After turning the cruise on and reaching the speed of 74 mph, I pressed the "set+" button. Almost immediately the car sped forward and within seconds I had reached the speed of 83 mph. I applied the brakes and looked down to see the cancelled cruise speed of 100 on my screen. I turned the cruise off and then back on. I was then able to successfully set the cruise at 74 mph. On 9/25/25 I was driving on the highway. I attempted to set my cruise at 56 mph. After turning on the cruise and reaching my desired speed, I pressed the "set+" button. Immediately the car sped forward and before I had a chance to react the car was going 65 mph. I applied the brakes and looked down to see the cancelled cruise speed of 100 on my screen. I turned the cruise off and back on. I pressed the "set+" button when I was going 56 mph and I immediately noticed that the cruise had set itself to 70 mph so I applied the brakes, turned the cruise off and back on. This time after pressing the "set+" button the cruise set itself at 60 mph. I applied the brakes, turned the cruise off and back on. On the 4th try, after pressing the "set+" button the cruise speed remained set at 56 mph.
On September 4th, 2025, my wife and I purchased a 2022 Jeep Wagoneer Series II bearing VIN number [XXX] being sold by Carvana. On September 23rd, 2025, the Jeep Wagoneer was delivered to our residence by Carvana. The Carvana employees unloaded the Jeep Wagoneer from their tow truck and then parked the Wagoneer in our driveway. After the Carvana employees departed with our Ford Explorer, my wife and I decided to take the Wagoneer for a drive. We loaded our three children into the vehicle and my wife drove, while I remained in the front passenger seat. We traveled approximately one block away from our residence when we came to a stop at a stop sign and the Wagoneer turned off its ignition on its own and put itself into park. We were on a slight incline and the vehicle began to roll backwards under no power, but due to the incline. To prevent this, my wife pressed the brake pedal and the vehicle ceased moving. The only way we were to get the ignition running again was to restart the vehicle by pressing the ignition push-button. The vehicle restarted and there were two error messages that appeared on the instrument cluster. The first message indicated that the start/stop system was unavailable. The second error message indicated that the hood was open. We left the stop sign, in an attempt to return to our residence, where the mechanical failure occurred and then came to a traffic signal that was red on U.S. Highway 11, in three lanes of traffic. We came to a stop and the same mechanical error occurred yet again with the Wagoneer turning itself off and shifting itself into park. My wife restarted the ignition and the same two error messages appeared on the instrument cluster. This time the “check engine” light came on. We also determine there to be heavy thumping in the brake pedal when pressing the brakes. During this first drive in the Wagoneer, my wife adjusted the rear-view mirror and the rear-view mirror fell right off the windshield. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving i lost all power steering and the lane departure lights and power steering alarms came on.
While in the elementary school carline this morning, waiting to drop my kids off at school, my brakes completely failed unexpectedly, causing me to roll into the SUV in front of me. The line in the mornings is long and slow moving and I was stopped behind several other cars also waiting to drop their kids off — letting off the break and re-engaging the break to move forward as the line progressed. Halfway through the carline, I pushed on my break as the car in front of me had come to another complete stop, however, my break never engaged and my Wagoneer continued to roll forward without any warning or rationale. I continued to frantically push on my brakes trying to get my car to stop without them ever engaging and I rolled directly into the back of the SUV in front of me. I ultimately had to turn the gear to 'Park' to prevent the car from continuing to move forward. After sitting for a second and shifting it back into Drive, I did not experience another issue, however drove straight home and have not driven it again out of fear. My brake fluid was replaced less than 3 months ago and my pads and rotors are in great shape. There is zero reason this could have happened. I have an appointment with the mechanic (Corwin Jeep) tomorrow morning to look into the issue. Thankfully no damage was done to either car based on how slowly we were moving (1-2mph) but I cannot stress enough how catastrophic this could have been had a child been walking in front of my car, or had I been driving on the open road. This needs to be looked into urgently and a recall issued if others are reporting this same problem.
The passenger back door unlocked and slightly open
This morning at approximately 5:30 AM on my way to work on Highway 69 bridge in Tuscaloosa, Alabama my sunroof spontaneously exploded. No foreign objects hit my vehicle. At the time of the event, I thought my car had been shot or a tire exploded as it was very loud. I have spoken with the dealership and was informed that “they have never heard of any such thing”. I spoke with my insurance company, who informed me that spontaneously exploding sunroofs have been reported frequently lately. The dealership states that there is no recall, and my vehicle is out of warranty, so they are not held liable for any such event. Fortunately, I am able to file this on my insurance however, I feel that this is a manufacturer defect and should be covered by the manufacturer regardless of warranty as this is a safety risk.
On August 22nd, 2025 my family and I were traveling in my Wagoneer down [XXX] , through the Bighorn National Forest. A dash notification stated that the cars start / stop system may no longer work and needed to be serviced. 5-10 minutes later, a battery light came on the dashboard. we carefully drove out of the mountains into the nearest town: Buffalo, WY. We pulled into an auto store. the employee there informed us the alternator was bad. There are no alternators available in the United States for a 2022 Wagoneer. I have been informed by the Jeep dealer that current backorder date to obtain one is 168 days. My family was stuck on the side of the road for 5 hours before we could get a taxi to a rental car place. When exiting the Bighorn National Forest, there are 5 warning zones that state there are upcoming grades of 6-10% and mandatory brake checks at each of the five zones for trucks (cars optional). This power failure could have been catastrophic for my family. I have come to understand that Chrysler, Jeep, Dodge have been having problems with the etorque / alternator systems since 2021. Now my very expensive wagoneer is stuck in Wyoming. Undriveable. I cannot obtain the replacement part for over 5 months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving in my neighborhood, the car randomly shut itself off. The car was beeping and a message on the screen said “shift into park.” Once I came to a full stop, the car put itself into park and shut off completely.
The vehicle indicated to stop and pull over when attempting to start it in the garage, it was not moving. It made a terrible grinding noise. Towed to the dealer with a failed battery and need to replace the Motor Generator Unit (MGU), part of its eTorque mild-hybrid system. The part is on back order for more than 45 days as there are more than 282 failures reported. This is a 2022 Jeep Wagoneer that the dealership is saying is out of warranty and will charge me $4,000 to fix.
We bought this vehicle in July. And noticed the middle seat stopped reclining forward and backward. It it stuck in the upright position. I looked online and saw a recall, (NHTSA 21V-919 / Recall Y86) concerning the second-row center 2nd row bench seat recliner pull strap, which could bind and prevent the seatback from locking upright, violating safety standards; dealers fix this by adjusting or replacing the strap mechanism. My VIN does not have this recall, but these describe the conditions of the seat, the make, model, and year of the vehicle as well.
For the third summer in a row, this vehicle has had a "hybrid/battery/engine" issue which has caused the vehicle to stop in the middle of traffic, specifically at start/stop intersections during high traffic times - the first time was on a vacation road trip about 600 miles away from home, the second time was in town while we had our three kids in the vehicle, and this most recent time thankfully I was alone driving home from work in rush hour. The vehicle shuts off, battery and check engine lights are illuminated and the vehicle must be stopped, restarted, and turned back on in order to move away from the middle of traffic. This is the third incident of this happening with Jeep warranty covering the first two repairs due to it being the hybrid/battery system. I am now waiting for two weeks before the dealer can even diagnoze the issue to undrstand what our next steps might be.
The first incident occurred when the passengers side sun visor bracket broke loose. This was not a major incident as it did not affect the driver. The second incident occurred when the drivers side sun visor bracket broke when my wife was driving. The visor fell in front of my wife and was dangling by the wires. It almost caused her to hit another vehicle as it was right in front of her and she was trying to move it out of the way. With both visors breaking, this appears to be a defect in the design that could cause a major crash if it broke at the wrong time.
The E torque system needs replaced and the part has been on backorder for months. The dealer has no idea when the new part will be available and may be up to 7 months. The vehicle is loud which is what prompted us to take it in for evaluation. We had an incident where the vehicle while in reverse and it abruptly stopped and the emergency brake was on. It would not let me move my vehicle without turning it off and back on to allow me to continue reversing.
We were driving and approaching a stop light at a major intersection when the vehicle stalled out. We heard it sputter at first and then cut off. We tried multiple times to restart, but to no avail—just kept sputtering. This is the second time this has happened. The first time was also reported to NHTSA, and I was driving alone and ascending a Colorado mountain when it stalled out. Thankfully, both times, we were able to remain safe; however, this is a huge problem as both times we were on major roads.
2022 Jeep Wagoneer 5.7 Etorque On [XXX] at approximately [XXX], The Jeep Wagoneer was traveling northbound on [XXX] at an estimated speed of 45 MPH, the vehicle suddenly stalled and lost power. The vehicle came to a complete stop, and the emergency brakes were activated. Despite multiple attempts, the vehicle would not restart, and the instrument panel was intermittently turning off. As a result, the vehicle became inoperable, causing a road hazard and impeding traffic. Officer McKinnon (#334) from the Merced Police Department (Incident #[XXX]) was dispatched to the scene to assist with traffic control and manage the situation. The vehicle was later towed to my residence and subsequently serviced at Razzari Jeep in Merced, CA. The vehicle had 100 mile of fuel remaining in the gas tank. The vehicle had no prior issues and was operated earlier in the day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
At approximately [XXX] [XXX] Jeep Wagoneer series 2 suffered a complete brake failure without warning. This happened by the grace of god just after exiting the highway in the town of Clinton NJ. I was able to slow car by using ebrake but that worked intermittently. I was traveling at approximately 25 mph. Merely 300 yards up the road school kids were being crossed by crossing guards. The car suffered no damage no injuries thank God. I had my 3 small children in car. Stellantis and Jeep know about this issue. Google brake failure Jeep Wagoneer 2022. Please do something before someone gets killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving at lows speeds approaching a stop light the vehicle will just shut off and shift into park. I have to hit the brakes, make sure its in park, and hit the start button, it restarts then doesn't do it until randomly later it does it again. There is a check engine light on.
My 2022 Jeep Wagoneer has a 5.7-liter V8 equipped with eTorque system. The etorque went bad and the vehicle stalled in the middle of a 4-lane highway at a busy intersection. My Jeep was completely dead, and I couldn't even turn my emergency flashers on, making this an extremely dangerous situation. I was fortunate this was during the daytime which is dangerous enough. Had it been at night, this would be even more dangerous. I had the Jeep towed to a dealership.
We bought the vehicle new in 2022. There have been intermittent issues with emergency braking while going in reverse that we wrote off to sensor issues and never reported. Last weekend the Electrical system went haywire. Lots of flashing lights, sounds under the dash, etc. Engine quit and would not start. Was able to get to the dealership after changing the battery. Battery warning light and check engine light never cleared. Dealership is saying it is the 48v battery issue so I wanted to report it.
I have had nothing but issues with the electrical part of this Wagoneer. For months the BLIND SPOT ALERT system has flashed on for no reason. And then it sets an entire host of sensors off that beep continuously on and off while driving down the road. My car has been with the dealership for going on 4 weeks with no fix.
vehicle will randomly lose all throttle power when driving and at the same time following a warning beep will flash a large red lightning bolt with the following messages: service electronic throttle control,stop/start unavailable service stop/start system, service electronic stability control and check engine light. Engine continues to run but car will not move. Once vehicle is able to be pulled over to the side of the road and turned off then cranked back up the vehicle will drive normally. Check engine light will stay on for several key cycles then it will eventually go away. This has happened at intersections and at speed on the interstate. Repair of this issue with the vehicle has been attempted 4 times and is currently at the dealership now for the 5th time and the diagnosis is that they can replace the throttle module but there are not codes pointing to that as the issue and it was stated that is is just a guess and I can then drive it and hope that it is repaired. The vehicle has been to two different dealerships for the issue as the 4th occurrence was too far away from home to get it back and it was only 319 miles between failures. The issue has not been taken seriously by the dealerships nor the customer care agents that have been contacted through the last 3 occurrences. The agent has been helpful in getting a rental or loaner to drive and delivering my vehicle back but the gravity of the problem has not been fully grasped by those examining the vehicle. The only reason this has not resulted in a crash is that each time it has occurred a space to get off the road was accessible. This will not be the case if the vehicle is continued to be driven. I did continue to drive the vehicle with the hope that the repairs would have been adequate to prevent the issue from reoccurring. This issue began in september 2024 at 30k with most recent 5th time noted below.
Dec 17, 2024 2022 Wagoneer was dropped of for service for a slight rattle in the engine. It was determined that the cams and shifters were “over-torqued” and had thrown metal shavings into the engine. This would require a full engine replacement which was conducted over the course of nearly 4 months. This is a reported and known issue/defect for Wagoneer. It was picked up March 28, 2025. On April 11, 2025 I experienced a full mechanical and/or electrical catastrophic failure while driving. The vehicle would not accelerate or brake. Multiple warnings and failures lit up the dash: service engine, oil pressure, throttle, etc. The emergency brake engaged, the engine very loudly shook, rattled and died. When trying to engage brake to put vehicle in neutral to be towed we heard a series of clicks and a pop and the engine began to smoke near drivers side. Stellantis refuses to acknowledge the recurring issues in these engines and continues to deny our buy back claim. These vehicles are dangerous. This experience violates every customer protection in this country and Stellantis should be held accountable for taking millions of dollars from customers knowing this issue is recurring. We are still hoping for a positive resolution.
We issued a complaint on 12/2/2024 (#11628353). The dealership found our alternator to be faulty which caused the battery to fail the SUV to completely shut down. This happened again to us on 4/6/2025 with a full vehicle of passengers. The low battery warning appeared on the screen, we lost power steering, we lost our ability to brake, there is no emergency break when all systems are shutting down and then we lost all power to the vehicle. This all happened in a matter of 2 minutes. Thank god we were on a side road without any cars parked on the side of the road for us to pull over on. Stellantis needs to resolve these safety issues. We had elderly people with us during this last incedent, they were all scared. It is getting dangerous owning and operating a 2022 Jeep Wagoneer.
I’m experiencing a persistent issue with my truck. Once the vehicle exceeds 75 mph, it begins to shake significantly. I have taken it to three different Jeep dealerships, but none have been able to identify or resolve the problem. I was advised that the tires might be the cause, so I replaced all four tires with new ones. However, the issue still persists. After researching online, I’ve found that many other Jeep Wagoneer owners are reporting the same problem, which suggests this may be a common issue. I’m seeking a thorough inspection and a more definitive diagnosis, as the situation not only affects performance but also raises safety concerns.