2011 Jeep Wrangler Complaint Log

Jeep just quit while driving. Towed to dealership….dealership told us it was the TIPM and they couldn’t get another one for at least a year. No other options given. Had to tow the vehicle to my house from there!!!!! This is a known problem/recall for my Jeep her but for some reason my VIN number is not part of the recall…even tho it is obviously the same exact issue of your recall!!!!

My jeep wrangler Abs module has failed and needs to be replaced. But Jeep decided not to make this part anymore and now me and a LOT of others can’t get a new abs Module. My jeep is way too dangerous to drive now. When accelerating from a stop the vehicle barely kicks in like the tires don’t know what direction to move. When I’m coming to a stop the breaks don’t work right due to the ABS module. This is a big safety concern and jeep needs to be held accountable and fix this issue. This is a major issue and needs to addressed before people get into accidents. I’m sure some people already have.

ABS Module problem that was affecting the performance of my 2011 Jeep Wrangler JKU to the point I almost had to stop driving it cause it wouldn't change out of 1st gear. This particular module in my jeep is on back order due to engineer review and the release date keeps getting pushed out. Dealer has to program VIN to match the Jeep if and when they ever get any in stock. The part needed is Anti-Lock Brake System Module - Mopar (68089120AB) I have found similar parts on Amazon, but I see prices from $500 - $3000.

Red air bag light goes on at start up on dash. I understand there was a recall at one time. Is mine a defective part that didn't get fixed? Thx.

I have had my transmission in my jeep Wrangler fixed five times it is still barely working. As well as I am having an extremely bad death wobble when I drive, which is very unsafe for me and my son when we are in the vehicle. We have been trying to keep getting it fixed, but it seems like nothing is working. As well as my lights have been going in and out on my dashboard, which is again unsafe during the night. I am afraid for me and my sons safety and we are not wanting to keep driving this vehicle as well it barely passed emissions so I can get my tag for my plates. We are wanting to get something safer for me and my family.

ABS Control module failure. According to multiple Jeep dealers, this part has been on back order "for a very long time." I am unable to source a new part to repair my vehicle. Jeep should be able to provide replacement parts for critical safety items.

I have an ABS control module internal failure, code C2200. There are no replacements available through dealer. Also, no shops to send module to for repair. My only option is EBay, where I have tried for replacement four times and cannot get the part number needed for my particular vehicle and year. The vehicle is not safe to commute to work, much less for traversing with my family inside.

ABS Control Module needs to be replaced and Jeep is no longer making them. Very unsafe!

My vehicle is having a start issue…if I can get it to start…it Wii die when trying to drive it…then takes numerous tries to get it to start if it will…. It is doing everything in the recall 14V-438 …not sure why my vehicle is not part of the 640,000 + vehicles that were recalled on this….especially since I am having this major issue…any help would b appreciated..this started in April right b4 we were headed to our main house and we had to leave the vehicle here because we had to be back north. Just got back to Florida and now needing to get this taken care of. I have a case # [XXXX] thru Jeep CS but they act like they can not help only you? Hopefully u can. [XXXX]. Thx in advance…INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Wipers immediately stopped working during heavy snow and rain mix. After spending a lot of money and time trying to repair they still did not work. All fuses and wires as well as wiper arms were inspected, the wiper motor and multifunction swith were replaced, my battery was replaced and no wipers. After verifying electrical circuits and power to the wiper motor, it was determined to be an issue in the tipm, apparently a frequent issue with Jeep vehicles. This is a dangerous issue that can cause accidents and certainly does not allow a vehicle to pass a state safety inspection, as in my case. This is an expensive repair that Jeep should be responsible for bt recalling these units on the Wranglers that are so often affected!

ABS issues lights came on due to malfunctioning part. The part is unavailable and appears to no longer be available. Failure appeared a year ago and have been trying to find someone to replace. After taking to multiple shops, the last one finally told us the part is no longer available. With this being part of the braking system, it is very important to have working properly!

Driver side airbag didn’t deploy in head on accident

The contact owns a 2011 Jeep Wrangler. The contact stated that occasionally while driving at various speeds, the air bags warning light illuminated. In addition, the seat belt warning light would illuminate while driving downhill. The check engine warning light illuminated on the day the vehicle was purchased. The contact scanned the vehicle with an OBD2 scanner and retrieved a code that the battery might have been disconnected. An appointment was scheduled with the dealer to inspect the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000.

Airbag light stays on and beeps very loudly. Will not turn off.

All of my wires on the drivers side is unhooked and hanging. All of my emergency light have came on. The car is running hot and not catching up on proper speed. The car wobbles left and right when going over 40mph. My reverse camera is hanging covering my license plate causing m to consistently get pulled over. There are a lot of safety concerns. The dealer used profanity towards me and told me he was not fixing anything, I better use my warranty. I got what I got!

1. Battery, then alternator, now powertrain control module. 2. Yes, could have been stuck on one of the busiest roads in town. 3. Driving home from work and noticed my radio went off and the noticed lights flashing on my dashboard. My car was chugging so pulled off the road. Once on the side, it just shut down. Tried to restart and nothing happened. Called AAA and they said I needed a new battery and told me my alternator was in the danger mode. Took my jeep to a car repair service and told me they had to replace the alternator, but that this a common problem with my year jeep and it still won't be fixed and battery will still die again because the powertrain control module needs to be replaced. Gave me documents that show the number of jeeps brought into their service center with the same problem. Can't get into a jeep dealership for service until August 29, 2 2024. 4. The engine light has been on for a long time but everyone told me it wasn't anything to worry about, a electronic issue. Low tire light would come on and off at various times for a few years and tires would not be low. Also, my passenger side airbag light comes on and off all the time in the past 6 months. I believe this was a recall and was supposed to be fixed. Obviously this has all been part of the powertrain control module not working correctly. All other lights that came on when my battery died never came on before that incident.

The contact owns a 2011 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, he heard an abnormal whistling sound emanating from the engine compartment, after which he observed smoke emanating from the engine compartment, prompting him to pull over to the shoulder of the roadway. After a visual inspection, the contact observed that the smoke was coming from the alternator, which seemed to be receiving power even though the vehicle was turned off, prompting the contact to disconnect the battery. Upon disconnecting the battery, the smoke dissipated. No warning lights were illuminated. The vehicle was taken to an independent mechanic but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 156,000.

There is a known issue for these Jeep Wrangler (in my case a 2011 model) with the ABS module going bad. Unfortunately, the part is unavailable for purchase. None to be found anywhere. If you contact Jeep they tell you they are being produced anymore and basically good luck. On top of that the companies that repair them can no longer do it because they cant get the chips to repair. We need the option of buying a new one OR at the very least they need to produce the chips to fix. SOME KIND OF SOLUTION! When the module is bad, the ABS system/stability control system doesn't work!

The horn, cruise control and radio controls on the steering wheel don't work. The dealership has advised that this repair will cost $1,400 plus if it is not covered by a recall. The diagnostic does not show any codes, but the general consensus is that the symptoms are caused by a failed clock spring. I bought the jeep in this condition.

The steering wheel clock spring has gone bad leaving no power to the electronics of the steering wheel making me question if the driver airbag works at all now. my passenger air bag is a bomb according to that recall and my driver is now faulty because of clock spring if I get in a wreck I'd be seriously injured or dead. do better jeep

Airbag light is on dealer put clockspring in and still on dealer said there was a recall on 2011 Jeep Wrangler but only right handed vehicles and mine is left handed

Replaced the master cylinder for brakes and it worked for about 8 months then started leaking. More and more fluid was leaking and the brakes became very soft. Decided to replace the master cylinder again and upon inspection of the unit that was failing found that the manufacturing process had damaged the reservoir seals and nipples and it finally gave way to the leak. I tried reaching out to the manufacture but was told I would be contacted but nothing came of it. I have tried to repeatedly get in touch with them to no avail. I fear for anyone else having one of these poor workmanship master cylinders in their vehicle. Could have been a lot worse.

We have been dealing with electrical issues with our Jeep for a few years now. About 2 months ago, the Airbag light turned on the dash, along with the Seatbelt light (although I am buckled in). I have now found that there are up to 6 recalls on the Airbag malfunctioning, but have never receive a recall or mention of this kind of malfunction when buying the car. How can I get this corrected? This car will not keep us safe, better yet pass an inspection with this manufacture's malfunction.

(1) Since October, I have had airbag failure in my Wrangler Rubicon. The failure is the 2nd time for the same defective parts. Jeep has failed to repair/replace the parts. I've been waiting for two months. I cannot drive with no airbags. It's a death sentence and SUICIDE to drive without airbags. There is a recall on this same defect issue, yet Jeep has continued to ignore this issue. (2) Jeep repaired a recall on my sidemirror defrosters a few years ago. After their repair, the defroster never worked again. (3) My heated seats failed to work, due to known defects. I've been without the deated seats for more than 2 years now! Jeep refuses to fix their defects.

on 10/18/2023 my 2011 jeep wrangler jk sport was driving on highway I-270 . after driving for 10 miles the jeep started to jump back and forth like it was running out of fuel . then the jeep just died while driving in the fast lane. I managed to get it to the side break down lane by coasting it over with out injury's ,but almost caused tree car crash by them avoiding contact with my jeep. I had the jeep towed home by friend and had it checked out there was not dash lights , not radio , no headlights , and when the key was turned on the dash would not light up or start at all . I call the dealer for there information on this . They told me that the ignition switch was not working. I replaced it with 2 other switches and still same problem . I finally had an associate that works at a dodge dealer come to look at it as a favor. He told me the TIPM module was not working by not allowing power to distribute to the electrical components and also fuel pump. therefore I would have to get the TIPM MODULE replace or repaired . This is not the 1st time he has seen this happen, he has seen lost of complaint on this issue from other owners and repair shops and then told me that I was very lucky that the jeep di not get hit on me injured from it shutting off on the highway. I told him that I would not include his name in my report to you or the dodge dealers , he does not want to get in any trouble or loose his employment and I respect that .

My airbag light has been on and off but mostly on for months. After searching online I see that there's been hundreds of thousands of recalls for the exact part that had malfunctioned according the dealership and I will still have to pay for diagnosis, parts, and service, out of pocket.

I have Airbag failure. I had it diagnosed by a local mechanic. My Jeep had Airbag failure in the past and the repair was done by Jeep. Jeep refused to pay for it, although the same year of Wrangler was recalled for the Airbag failures. They returned my money almost 2 yrs later. The current Code is B1B02 (Clockspring). In addition to my Airbag light being on, due to failure (defect), my other gauges are not working properly (gasoline etc.) and the electronics will not work now (buttons on steering wheel for cruise control, radio, trip/mileage etc. Jeep dealerships in Illinois have repeatedly stolen parts off my Jeep Wrangler Rubicon, as it is a "Special Edition" Black Ops package. I have also caught a Jeep technician draining my coolant, which he spilled all over my radiator, in an attempt to tell me I had a "leak" and all the coolant is gone. He tried to "bend" my waterpump (in front of me) and I demanded he return my keys & I left. I've run out of reputable dealerships to take my Jeep. PLEASE HELP! I have a disabled child who rides with me & I cannot be without Airbags. Since day of purchase, this Jeep has been riddled with KNOWN DEFECTS. The local mechanic told me there was a Recall. Jeep has not notified me of Recalls or ANY information in several years, as a result of my complaints to the Manufacturer's Administrators about the continuous theft and fraud by their dealerships and the defects in my Jeep.

There is a well known design flaw with the Jeep Wrangler JK parking brake. The parking brake handle is comprised of two springs, a clutch spring and a clock-spring, which keep tension on the parking brake lines. When this spring system fails, which it commonly does, the parking brake handle can be pulled all the way to the top without engaging the parking brake and holding the vehicle. The clutch spring has a extended tail which is supposed to be retained behind a small piece of upright stamped metal, the stop, in order to maintain tension on the spring, which enables proper operation of the parking brake lever. However, the piece of stamped metal is so small and inefficient, that the clutch spring tail flips past the stop, and the spring loses all tension, and in turn, the parking brake doesn't work. There are numerous YouTube videos of this well-known design flaw, with various questionable home remedies. Jeep needs to create a safe fix for this issue to ensure a properly working parking brake, which is especially essential for manual shift vehicles such as mine. The photo attached shows the temporary home fix I created with a washer to get the clutch spring tail to remain in the proper position behind the stop.

I have a 2011 Jeep Wrangle that has multiple airbag issues and 17 yr that is Autistic driving it. I request proof that recalled have been done by Jeep and was told we have no open recalls but they are unable to prove they even looked at the truck. What is frightening is the airbag light and seat belt light have come on and we have checked there is no record of any recalls being done. The truck was built on the day, date, location of where the recalls are from in the same building time. This seems shady that not myself or out dealer can acquire proof these this have been done. I think it is very conserving that a car company can claim a recall and decide that only 5,300 of 10,000 Jeeps made do not apply to a recall. Then let’s add a manufacturer can not prove any recalls have been done at all and I have a full history report never one mention but yet there are no recalls. This is dangerous as an airbag can be a a Grenade if it deploys. I think this is something that should not be hidden from consumers and manufacturers should have to supply this information of proof. Also we should know why only 1 car is not recalled while every other one is recalled. I would like your involvement is getting our family recall information. To ensure my child will not be killed if he is in accident. We are NOT looking for something free we are looking for proof the manufacturer is doing what they should be. [XXX] [XXX] ---Ge6cZIZlZqVFqInquKDCcS6_GDrblpsv3R2skjE7CselV5YpyTTpNaW9i3rGPua510dathdv2UCD2D-97y4cWO4D9_F4yaUc9kfNb8kwRxkYDihMVVsTSbE7oAQSVzzxxkFNlGRfljNjSRy32TX0V Thank you for your time. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The check-valve nipple on the gas tank of my 2011 Jeep Wrangler is broken. You can see it and smell the gas vapors leaking from this nipple. The vehicle has 86K miles. The Jeep failed our Delaware state inspection because the check engine light came on. The Jeep smells like gas and in addition to harmful vapors, it is a serious safety issue and an explosion danger. Two service stations attempted to fix this without success. The error code is P0455 for an emissions leak. The most recent service station ordered several previously-owned Jeep gas tanks but they all had this same failure. They next ordered a new gas tank from Jeep which was out of stock for several months, indicating they can not keep up with the demand for these failing nipples. When the new gas tank finally came in, this same nipple was broken and this was a brand new gas tank. If you go on line, you will see this is a common problem and a safety issue. As a former engineer for Ford Motor Company, it is clear Jeep has a design flaw that will break and cause a safety risk to customers. The material is wrong for this application, and there is not enough strain relief where this nipple is located. It will inevitably break on all Jeeps at some point in time causing this safety risk. I told the service station that there is no reason to replace the gas tank because this nipple will simply fail again. They have other Jeeps they are working on with this same problem so had no problem canceling my service request. Please address this problem with Jeep before someone is injured or killed.

The clutch. I was driving down the freeway and the clutch went out. Yes, Champion Jeep Dodge confirm the clutch system went out. Yes, I was told they do not cover the clutch. There was no one he signed symptoms or problems. I did take it back to AutoNation on 2 other occasion complaining about the brakes and the emergency. I have had this vehicle less than 7 months and had nothing but problems. I paid Auto Nation $6,500 for this Lemon vehicle & purchase the extend warranty plus, because I was told if anything breaks down with this vehicle, I would be covered bumper to bumper on this vehicle within the 2-year time period, under this extended warranty plus. Todd told me It would cover everything under the warranty and specifically the clutch, transmission, motor & electronics. My brother asked Todd several times precisely about the clutch and was told yes with the extended warranty plus, it covers everything major on this vehicle. With the Extended Warranties Plus, You ARE COVERED BUMPER to BUMPER, this is the most comprehensive coverage. NOW, I am asking you to put me in another vehicle until you get this figured out. I am requesting Auto Nation to get me in another vehicle, because I believe this is a LEMON vehicle and I am tired of all the problems with this truck. If you can assure me that Y'all is going to handle this ongoing problem with my Jeep. This Jeep was at Delta World Tire June 13 – 19 and then I transferred to Champion Chrysler Dodge Jeep on the 19th of June waiting for approval. Auto Nation extended warranty denied claim on vehicle (Denial Reason for the Case [XXX]). Delta World tire was the Preferred shop but was behind in workload and short on mechanics. So, I had to tow it to Champion Jeep Dodge. So please let me know how much longer it is going to take to decide what you all going to do about the LEMON vehicle you sold me and when to come over to Mobile and pick up another vehicle. I Anticipate and answer immediately! I have a letter I wrote INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Wheel studs sheared off on the highway and the tire dismounted from the vehicle while in transit. Wheel studs are being replaced but will be available for inspection. The wheel hit another car and this could have caused a worse accident as there were no functioning brakes and steering was impacted. No advanced warnings were present.

The contact owned a 2011 Jeep Wrangler. The contact stated that while driving approximately 55- 65 mph when the vehicle in front suddenly applied its brakes. The contact attempted to apply the brake pedal however they were unable to stop fast enough and rear-ended the vehicle in front. The air bags failed to deploy. The vehicle was damaged and considered a total loss. The vehicle was towed and totaled. The contact had back and leg injuries that required medical attention. A police report was filed. The manufacturer was not made aware of the failure. The approximate failure mileage was 151,000.

Jeep wranglers have a common problem with the fuel inlet. It clogs over time then will cause fuel to spill over or click off constantly while fueling the vehicle. This gets worse in cold months. I have spilled fuel hundreds of times over the years while fueling. Jeep forums and YouTube talk about the widespread issue. No warranty or recall? Perhaps after a gas station goes up in flames

The contact owns a 2011 Jeep Wrangler. The contact stated that the air bag warning light illuminated and then turned off independently while driving at various speeds. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 122,420.

I have a bad clockspring in my Jeep Wrangler causing my airbag indicator to come on

Heater core

Air bag light on check Engine light on diagnosis says clock spring is bad passenger airbag may deploy or may not deploy. Chrysler refuses to make repairs claiming my vin number doesn’t show any recalls for the driver side just the passenger side which was repaired.

Air bag lights on traction control light on the clock spring is bad dealer won't fix is dispite recalling a haft million jeeps

TIPM failure. Lights, Turn Signals, Fuel Pump, Windshield wiper malfunctions. 89,000 miles on car. Wipers went to constant on. Lights went to off. Turn signals ceased working. This was a know issue for Chrysler. The TIPM was recalled on other Jeep and Chrysler models.

The airbag light is on. I believe it is caused by a faulty clock spring that is dirty/ dusty from driving. There are recalls for other 2011 Jeep Wranglers but it appears that my vehicle is not part of it.

Air bag warning light will intermittently come on and chime a warning signal, then stay on. I am concerned that the air bag will not deploy if there is an accident.

Airbag warning lights and chimes go off dozens of times a day as the steering wheel moves slightly off center. I am guessing that the airbag will not deploy during these warning times. This is a safety issue. I have read that it is a common clockspring issue.....but LHD vehicles are omitted? What are you doing about it?

Driver side airbag light and sound indicator continually goes on and off. Dealer states that there is no recall for my vin number and will not entertain fixing unless I pay out of pocket. There was a recall for the RHD models during this year, how were the left hand models not included in this? I’ve read numerous complaints of Jeeps with the same issue post 2010 models. This is a safety issue and should be addressed by the manufacturer/dealer.

My clock spring has malfunctioned and I think it should have been in either one of these two recalls M31 or 16V288000. I had or they said they fixed airbag recall but warning symbol is still illumated and steering wheel button s do not work.

The contact owns a 2011 Jeep Wrangler. The contact stated that the fuel pump would continuously stop while attempting to refuel the vehicle. Due to the failure, the contact could not gauge when the fuel tank was full; therefore, fuel would splash out of the tank once it reached capacity. The contact stated that fuel would splash onto her clothing or onto her face because of the failure. The contact called a dealer and the service mechanic confirmed that the failure was common and that her fuel tank would need to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 142,000.

While travelling country road (divided highway) cruising at approximately 65 mph (cruise control engaged) the message indicator went "ding" and the check engine light began flashing. I turned on flashers, slowed down and found a commercial driveway into which I could exit and stop off roadway. After turning off ignition I immediately raised the hood and found active fire (flames) to the rear of the intake manifold and forward of the firewall where the wiring harness is located. I instructed my passenger to immediately exit the vehicle. I had bottles of drinking water with us (hot day in Texas) so I took three or four bottles of water and extinguished the flames from both sides of the upper engine. The flames were immediately extinguished indicating no presence of petroleum products fueling the flames. After ensuring that fire was fully extinguished I called a local towing service to come pick us up and drop the Jeep at a local NAPA repair shop. Shop located and ordered a new wiring harness as opposed to trying to repair existing harness. May file a claim with Auto Insurance after repairs are made.

UNKNOWN but suspected deterioration of steering column clock spring. Radio controls and horn stopped working, then the cruise control stopped working.

Clockspring is bad. Right hand drive vehicles have recall, left hand doesn't. How is it different because if the problem is dust and/or moisture and the clocksprings are the same it effects both sides of the passenger compartment. Dealer is in the process of ordering the parts.

The contact owned a 2011 Jeep Wrangler. The contacts son stated while driving 25 mph the contact was making a right turn when the contact was unable to return the steering wheel back into neutral position. The vehicle had crashed into a guardrail where it came to a complete stop and the airbags did not deploy. The occupants both sustained back and neck pain but did not seek medical treatment. The contact stated no warning lights was illuminated. A police report was taken and the vehicle was towed to insurance lot where it was determined that the vehicle was totaled. The manufacturer was not informed of failure. The failure mileage was approximately 205,000.