NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2012 Jeep Wrangler. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
What happened? The vehicle was delivered to an authorized dealership for a federally mandated "Stop-Drive" Safety Recall (V01 - Passenger Airbag Inflator). During this service visit, the dealership attempted to charge an illegal $275.00 diagnostic fee for the airbag warning light, which is directly related to the recall system. The manufacturer’s corporate office confirmed via email that as of April 23, 2026, the recall remains "OPEN" and incomplete in federal records. However, the manufacturer also issued a contradictory statement claiming the repair was "concluded" based on dealer reports. Most critically, while in the dealer's custody for this safety repair, the vehicle was lost or released to an unauthorized party. A manufacturer-arranged "Reunite" transport service arrived on-site to return the vehicle, but the dealership could not produce it, claiming it was no longer on the lot. The dealer has failed to provide any signature, identification, or surveillance footage to prove a legal release of this "Stop-Drive" recall vehicle. The Supplemental Restraint System (SRS/Airbag). The system is not available for inspection because the dealership lost the vehicle while the recall was still marked as "OPEN" and incomplete. How was safety put at risk? The vehicle is under a "Stop-Drive" advisory because the airbag inflator may explode, resulting in serious injury or death. By failing to perform the repair, attempting to charge for diagnosis, and losing the vehicle, the dealer and manufacturer have left a high-risk safety defect unaddressed and the vehicle's location unknown. Has the problem been confirmed by a dealer or independent service center? Yes. The manufacturer’s own database and the NHTSA/Mopar websites confirm the recall is "Incomplete/Open". Furthermore, a third-party towing company confirmed the dealership could not locate the VIN on their lot during a scheduled pickup.
THIS IS 2012 Jeep Wrangler its 14 years old and for 14 years the previous owner renewed the registration put insurance on it and it passed the emission tests despite the fact that it was recalled. Now the parts were in back order and they replaced my airbags but when the tow company went to the dealership to pick up my car the dealership wouldn’t release it This is absurd how does a 14 year old car go unnoticed that long. I had to stop driving the car for months because of this recall and the battery died you know a car can’t stay parked too long I took this recall seriously unlike Stellanis who murdered 29 people by refusing to flag these vin numbers to the DMV like the jeep I had and it’s sick how your agency has enabled this behavior truly sick
The contact owns a 2012 Jeep Wrangler. The contact stated that while driving at 20 MPH, the check engine warning light illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, where a scan was completed, and diagnostic trouble codes for the Emissions, engine misfire, timing chain, and crank position sensor failures were displayed. The manufacturer was not contacted. The failure mileage was approximately 71,756.
Dealer repair unavailable in local zip:99901. Require identification and shipment of part to be installed by certified mechanic or system access to report satisfactory repair has been conducted.
2012 Jeep Wrangler Sahara. Received Stop-Drive letter from Stellantis/FCA on Takata airbag recall—front airbags may explode in crash, sending metal shards. Letter says do not drive until fixed. Called hotline (833-585-0144) twice yesterday & today—no help. Dealer (Corwin Springfield) says call Chrysler. No tow arranged despite free towing advertised for Stop-Drive. No loaner or rental offered. Can't drive safely—PTSD makes group transport impossible. Have VA medical appointment March 2nd & lawyer meeting March 3rd. Can't afford rental for weeks (they say mid-March fix). Manufacturer failed to remedy timely—need tow to dealer + transport/loaner now.
ABS brake module (Part # 68145835AE) is a known defect on Jeep Wranglers 2012-2014. This part becomes defective, eliminating the ABS braking feature, also causing other transmission related problems. The real problem is Mopar support. Currently, NATIONALLY, this part is, and has been on back order (over 300 backorders) with no expectations of being available. I have been waiting for this part for over 6 months (no ABS) and problems with the vehicle have been escalating. This is a known problem, discussed on JEEP Forum.com, Mopar parts suppliers and among dealerships
My complaint is that I was sold a dangerously defective vehicle with a known, unrepaired “stop driving” airbag safety recall, was not warned about the deadly risk, and am now being told to move and tow the car in direct contradiction to official safety instructions. ### Factual background - The vehicle I purchased has a Takata‑type airbag safety recall that carries a formal “do not drive” or “stop driving” warning because the airbag can explode and kill or severely injure occupants, even in a minor crash.[1][2][3][4] - Federal safety authorities have confirmed that at least 28–29 people in the United States have been killed and more than 400 injured by exploding Takata airbag inflators.[3][4][5][1] - I received the recall notice about two months ago, but I was told the repair parts were back‑ordered, which delayed fixing the deadly defect through no fault of my own.[1][3] - During this delay, the vehicle’s battery became completely dead, and I am now being told by the recall and towing company that I must make sure the car is taken out of the garage, which would require entering and moving a vehicle I have been legally and explicitly told not to drive. ### Legal and safety concerns - Official guidance from the National Highway Traffic Safety Administration (NHTSA) and the manufacturer is that vehicles under this Takata “do not drive” recall must not be driven at all until the defective airbag is replaced, because even a minor collision can cause the inflator to explode and send metal shrapnel into the cabin.[2][4][3][1] - The instruction to move or drive the car out of the garage conflicts with this clear safety warning and effectively asks me to assume a risk that has already caused multiple deaths and serious injuries nationwide.[4][5][2][3][1] - Federal law prohibits franchised dealers from selling new vehicles with unrepaired safety recalls, and legal experts warn that selling used vehicles with undisclosed safety defects can expose sellers and dealers to
ABS module malfunction. This has been an ongoing problem for Jeep Wranglers of this year, previous and later. Jeep recalled other models for ABS module malfunctions. Being a retired auto worker am aware that same components are used on other models to defer manufacturing costs. Vehicle lot numbers do NOT isolate the problem. Bulk purchase of components should be checked per manufacturing date. I have taken my vehicle to dealer for diagnosis and they say the ABS module is bad, BUT part is on back order with no real time date ( could be 2 weeks or 6 months)for delivery. Jeep dealer wants me to pickup vehicle until part arrives. Driving vehicle under this condition could cause brakes to seize, not work at all, fire and/or a possibility of an accident! Jeep knows and has know this is a problem but never a recall on this model. Researching other Jeep owners and Jeep forums it is documented of this problem and the expense that an owner has to incur to get it resolved! Jeep has made no effort evidently to recognize this problem with the example being that parts are back ordered. Then again there is a real problem and the original part was junk but now the owner is stuck with the bill and all the safety issues because new parts are back ordered.
Having a hard time putting gas, I have to do it slowly so it can go in, the worst is when I put fuel a bit more fast it will throw gas out even if it ain't even close to half the tank.
ABS has gone out and there are no new repair parts available from Jeep
The dash displayed multiple warning ICONS and I carried the Jeep to a mechanic. They discovered that the ABS Module, which is the anti braking system, had a fault error and needed to be replaced. After multiple attempts have found out that this particular ABS Module, OEM Part number (68145835AE) is no longer available by Jeep Chrysler and has not been available for the past few years. This means the Jeep is not safe to drive if the roads are wet or icy due to the possibility of loosing the brakes from skidding/loss of control of the vehicle.
The vehicle exhibits a persistent valvetrain ticking noise associated with the rocker/lifter/cam components of the 3.6L Pentastar V6. The engine makes a rhythmic metallic tapping at idle and during acceleration. The noise has progressively worsened, leading to rough idle and occasional misfires. This issue is documented in multiple Stellantis technical service bulletins (e.g., TSB 09-015-24 and TSB 09-011-25) which attribute the noise to hydraulic lash adjuster and cam/rocker wear. If unaddressed, the failure can cause camshaft damage, metal debris contamination, loss of power and potential engine stall, posing a safety risk. The vehicle is available for inspection. The problem has been confirmed by independent mechanics who recommend replacement of the rocker arms, lifters and camshaft to prevent catastrophic engine failure.
In 2020 I bought this Jeep, within the first 3 months I had to replace the TIPM, at $950.00, now 5 years later the same problem, the TIPM is having issues again. Causing the engine to overheat. Jeep is telling me this happens, not at $950 every 5 years, I was told there was a recall initially when they were new. There has to be some sort of recourse, you just can’t sell faulty parts and say it just happens! Thank you [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving through a parking lot, I made a left turn and the airbag light lit up on the dashboard.Then, a chime sounded, like a low fuel chime or door open chime. I turned off the jeep and went inside the store, I then returned to my jeep, started it back up, and drove home. Every time I’m at a low speed, and make a left turn, that same chime sound starts to chime and the airbag light flickers. A scan detected the following: B1B06(1/3)Active B1CDC(3/3)Stored B1B56(2/3)Stored I checked for a recall, but can not find anything helpful.
ABS module failure C2200. Repair parts not available.
THE 2012 Jeep 4 door Wrangler had the ABS Control Module internal error failure, this makes the car unsafe to drive. The dealer cannot get repair parts, the car is un-repaired since October 2025. Further, they cannot source the chips for the components, the make cannot provide a delivery date.(UNKNOWN when this will be rectified. Other years of this car have been recalled for this issue. This year has not yet. PLEASE Help us !)
After replacing right front speed sensor, ABS module shows malfunction and vehicle goes into limp mode. Replacement ABS modules are unavailable from mfg.
ABS system faile, There is no replacement part to correct the fault, and there is no replacement date, code C2200
Timing chain and misfire bank 1 and bank 2 crank shaft and crank sensor issues.
The vehicle exhibits a persistent valvetrain ticking noise associated with the rocker/lifter/cam components of the 3.6L Pentastar V6. The engine makes a rhythmic metallic tapping at idle and during acceleration. The noise has progressively worsened, leading to rough idle and occasional misfires. This issue is documented in multiple Stellantis technical service bulletins (e.g., TSB 09-015-24 and TSB 09-011-25) which attribute the noise to hydraulic lash adjuster and cam/rocker wear. If unaddressed, the failure can cause camshaft damage, metal debris contamination, loss of power and potential engine stall, posing a safety risk. The vehicle is available for inspection. The problem has been confirmed by independent mechanics who recommend replacement of the rocker arms, lifters and camshaft to prevent catastrophic engine failure.
I am reporting a persistent and safety-relevant defect in my 2012 Jeep Wrangler with the 3.6L Pentastar engine. The vehicle is experiencing misfires on multiple cylinders, especially cylinders 1 and 5, triggering codes P0300, P0301, and P0305. These misfires result in loss of power, hesitation, and rough idle, creating serious safety concerns during acceleration or highway driving. Despite replacing spark plugs, ignition coils, the crankshaft position sensor, purge valve, and both oxygen sensors, the problem continues. The vehicle has just 83,000 miles and is currently at a certified third-party repair facility. Multiple mechanics believe the issue stems from known defects in the left (Bank 1) cylinder head or valve train components—an issue Chrysler previously acknowledged via TSBs and a 10yr/150k mile extended warranty on select VINs. I contacted Jeep Cares and requested goodwill support, but they refused to even discuss the issue because my Jeep is not at a dealership. This leaves owners like me with limited, expensive options despite being affected by a well-documented defect. Jeep forums and independent shops have seen widespread misfire problems on early 3.6L Pentastar engines, especially 2012-2013 models. I urge NHTSA to investigate this pattern of failure. The misfires impact driveability and safety, and the manufacturer has not offered sufficient resolution or consistent support to affected customers. I’m happy to provide additional information, documentation, or diagnostics.
Multiple warning light activations (ABS, TCS, hill descent) diagnosed by mechanic as failed ABS module (combines electronic and hydraulic components) (PN: 68145835AE). I have been on a waiting list for a replacement part from Stellantis for almost a year. Numerous owners report online that this part is unavailable or no longer being manufactured. Stellantis has not publicly acknowledged the problem or provided a proposed solution or timeline. ABS is widely acknowledged as a key component of modern automobile safety systems. Stellantis's failure to provide replacement components for these modern vehicles places the driving public at unnecessary risk. A recommended resolution is that Stellantis provide NHTSA with a credible plan of action to begin providing replacements for this critical component (and other related part numbers).
The 2012 jeep jk wrangler has serious electrical issues. The jeep randomly stalls while driving and sometimes won’t start at all. Right before it stalls, every light on the dashboard flashes and continues to flash until the car dies. Replacing the battery doesn’t fix the issue. Numerous complaints about jeep wranglers TIPM issues have been ignored by authorities. I suppose people will have to die in a crash or spends thousands fixing the TIPM or electrical issues before getting relief.
The Air Bag warning light is one and won't go off.
Airbag light is on. Airbag sensor is out.
Engine spontaneously caught fire. It had been parked for hours before it happened. Everything under the hood was totaled
For more than one year I have problems with the Anti-Lock Brake System Module - Mopar part #(68145835AE). Every time I place an order it get canceled because Jeep and or the supplier have the part on back order. I wonder when the NHTSA is going to intervene with this company, before an tragedy happens and someone get kill because the Jeep don't brake like is suppose to be.
My Oil pump and oil sensor keep going out every 4,000 miles. I have already had to replace it once. I don’t want to have to do it again. Clearly something is causing this issue.
B1B02 driver airbag squib 1 circuit open. Airbag light keeps going on and off with loud beep. Googled code saying clocking spring
The contact owns a 2012 Jeep Wrangler. The contact stated that the air bag warning light had been illuminated. The vehicle was taken to an independent mechanic where it was scanned and diagnosed with DTC code: B1B02; for a failure with the driver’s side air bag. Additionally, the clock spring test had failed internally. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was not repaired. The contact stated that after further investigation the failure was linked to NHTSA Campaign Number: 13V176000 (Air Bags) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 169,051.
Horn and all other steering wheel functions don’t work. Appears to be clock spring
Report from diagnostic service 1-9-2023 cylinder head - has premature failure of valve guides and cylinder head replacement is required for repair. Yes, Jeep extended the warranty but if your vehicle did not show problems they would not fix it, but they did learn and knew at the point the seriousness of the problem and put an end date on the fix. Our vehicle outlasted their warranty by 30,000 but now is undrivable. Before anything serious happens as the driver drives on longer drives we have grounded the vehicle.
While interstate driving the vehicle dash dinged, I looked down to find the ABS, Traction Control and Emergency Brake came on. I immediately pulled off the interstate for a visual inspection of the breaks and brake fluid but did not see any glaring issues. I took the vehicle to a local shop, they read the code (C2200) and advised I needed a new ABS Control Module (Mopar Part #68145835AE). The local shop advised the Module is difficult to find, but they found one and would complete the work for $2,400.00 ($1,500 of which was for the ABS Module part). I called a local Chrystler, dodge, Jeep (Lou Fusz) dealer in O'Fallon to price verify the part. I scheduled an appointment for three weeks out. They also confirmed the code and need to replace the ABS Module for $1,500.00 ($881.00 of which was for the ABS Module part); HOWEVER, Jeep-Mopar told the dealership that the part is not available until March 20 of 2024 which would leave me with two options. 1) Sell the vehicle to the dealer; however, their offer took advantage of the ABS issue and was extremely low 2) Wait and drive the faulty vehicle Driving the Jeep with a faulty ABS Module may jeopardize critical systems, resulting in poor braking performance and potentially create a very dangerous or deadly situation. A search of this issue online in Jeep Forums has shown mass number of similar issues and others experiencing the same part deadly; meaning there are an untold number of jeeps driving with a faulty ABS Module. I pled to the NHTSA to please investigate and pressure Jeep to issue a Recall to ensure safety.
Revision 6 November 2019 Dealer Service Instructions for: Customer Satisfaction Notification V41Steering Damper 2018 - 2019 (JL) JeepWrangler vehicles front suspension steering damper on about 192,000 of the vehicles may not effectively damp oscillation of the steering system, resulting in a sustained shake or shimmy in the steering wheel. I have a 2012 Wrangler with the same issue - front-end shake/shimmy. My Mechanic said to replace the stabilizer with the next level-up heavier-duty stabilizer from Mopar. Why isn't my Jeep (JK Series) included in this recall? There aren't any of these stabilizers available at Mopar or online due to exceedingly high demand from vehicle owners. This should obviously be a recall.
The contact owns a 2012 Jeep Wrangler. The contact stated that while operating the vehicle the ABS, Traction Control and check engine warning lights had remained illuminated. The contact indicated that while pressing the brake pedal to stop, the brake pedal extended to the floor causing the braking distance to become extended. The vehicle was taken to the local dealer who diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 55,000.
6 days after an oil change, the temp gauge while driving went from cool to hot in under a mile and the engine temp light came on. There was coolant all over the underside of the car it was near catastrophic. I had to have it towed to the dealership for repairs. The faulty part was the oil filter adapter it was cracked by over tightening of the oil filter.
When the fuel vents on the top of the fuel cell get old, they are extremally brittle. Washboard roads or a pot hole can jar the fuel tank breaking the connectors that go to the emissions system and the rollover valve. If any of these plastic pieces break, there is a chance for fueling problems and effects the drivability of the vehicle. The 3 connector vent is a non-serviceable part, requiring the gas tank to be replaced. The replacement has the same plastic connectors, leaving the possibility for breakage. These connectors breaking can lead to a multitude of issues, including but not limited to fuel spills while filling, leaking fuel from hoses. I have had 2 tanks in my 2012 jku have this issue and a quick search on jeep forums will show that this is not an isolated problem.
Jeep Wrangler 3.6 liter 90k miles lifter making loud noise. Seems you had a recall about this on the 2012 and guess I missed out
The contact owns a 2012 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to an independent mechanic, who related the failure to NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic). The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
In my 2012 Jeep I had to replace the engine and catalytic converters. The engine number 3 cylinder failed due to excessive ware causing lower compression. After the engine (long block) was replaced, one of the cylinders was miss firing. This miss firing was traced to micro cracks in the plastic/composite intake manifold (original and not part of the engine replacement). Because these micro cracks changed the fuel air ratio on specific cylinders by leaning out the cylinders near the cracks this lean mixture would cause the affected cylinders to run hot that would lead to both the excessive ware on the one cylinder and would comprise the catalytic converters. Because this change in fuel air mixture was caused by the intake manifold and Jeep does not have any inspection requirements or methods for this item and even after the Jeep Dealer did a full diagnosis using their factory specified equipment the issue with the manifold was not found. My local AMMCO shop found the cracking in the manifold that was the route cause of the problem.
The airbag indicator illuminated, and upon getting a diagnostic inspection from the dealership, the issue is the clock spring that is faulty. The shroud is another price required for replacement.
There has been numerous safety recalls for this Jeep on the airbag. The airbag warning light came on and now the horn does not work.
Clockspring failed causing airbag to malfunction. Jeep dealer ordered a replacement in April 2023 and still has not received the part(even though they have one in stock the manufacturer will not allow them to use and install the stock clockspring). We have been forced to drive the vehicle without an operating clockspring which creates a major safety hazard since the airbags may not deploy on impact.
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Engine Stalls Randomly while Driving. Will crank over several times and over approx 10-15 min. of cranking(Say every 3-5min) vehicle will and will restart. No check engine lights and no warning. The loss of power can be dangerous since brake and steering assist require engine to be running. Vehicle will be fine for several days local commute and problem will recur without warning, usually on longer commute. Vehicle is unsafe and unpredictable.
The contact owns a 2012 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was previously repaired by the dealer under NHTSA Campaign Number: 19V018000 (Air Bags), and the contact was informed that the clockspring needed to be replaced. The vehicle was then taken to an independent mechanic, who diagnosed that the clockspring needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was 167,338.
The vehicle will die while driving it, it is a automatic so you loose power steering power brakes and the engine is completely shut off you have to safely pull over and not get hit to put vehicle in park sometimes it starts in park, sometime it just turns over and you have to wait 10 to 15 minutes for vehicle to start. Dealer keeps telling me there is no issue with the vehicle, and they cannot replicate issue. I fear for me and my family's life every day in my jeep wrangler.
The skid plate assembly that retains the fuel tank is very corroded, corroded to the point of the fuel tank dropping out of the vehicle if not repaired as soon as possible. The other part of this issue is when trying to get this part, there is a backorder of approximately 50 of the skid plate assemblys! This information was provided to me by the Chrysler/ Dodge/ Ram /Jeep Dealership from where we purchased the vehicle new, and that has done all of the repair work on this vehicle since we bought it. The 2 things I find to be very concerning with this issue are the potential fire hazard if, and when a fuel tank were to fall out of the vehicle and the issue of a parts back order appears to show there is an ongoing issue with this very serious situation . Also this vehicle has never been used off-road or for any extreme off-road activities, solely on road use. I did contact Chrysler in regards to my concerns, but other than attempting to get the part shipped sooner, I was told the vehicle is out of warranty and there is no recall on it so there is nothing they can do.
The air bag light has come on and off for years now and even after the recall and paying to have it fixed there is still the light on the dash. Using Jeep forums and web pages this is a very common issue with the JK wrangler apparently. I do not have the funds to have fixed Code B1C2D circuit open
I have experienced on a number of occasions, when traveling on the highway at speeds greater than 60 MPH and the vehicle his a bump in the road (expansion joint, pothole, etc), the vehicle begins to bounce uncontrollably. The steering wheel vibrates uncontrollably and it feels like the front end of the vehicle is bouncing on the highway. Its doesn't stop until you slow the vehicle down below 60 mph or so.