2012 Jeep Wrangler Complaint Log

I RECEIVED A SAFETY RECALL NOTICE IN AUGUST 2013 (SAFETY RECALL NOTICE) N28/NHTSA 13V-234. JEEP HAS STILL NOT MADE PARTS AVAILABLE TO FIX THE PROBLEM. AFTER 9 MONTH IT HARD FOR ME TO BELIEVE THEY ARE STILL WAITING FOR PARTS TO FIX MY JEEP. I AFRAID TO TAKE TO JEEP OUT IN FEAR I WILL GET STRANDED. *JS

FIRST THING THAT HAPPENED WITH THIS VEHICLE WHILE DRIVING ON A HIGHWAY THE AIR CONDITION AND DEFOGGER FOR THE WINSHIELD WENT OUT, WINSHIELD FOGGED UP COULD NOT SEE ON A RAINY FOGGY NIGHT WHEN I HAD TO OPEN ALL WINDOWS FOR AIR TO TAKE MIST OFF WINSHIELD.SECOND INCIDENT WHEN I PULLED INTO A SERVICE AREA TO CHECK THE A/C THE VEHICLE ABOVE WAS LOCKED IN PARK WHEN SUDDENLY THE VEHICLE STARTED GOING IN REVERSE WITH ENGINE RUNNING ALMOST RUNNING OVER MY BROTHER WHO WAS IN REAR OF VEHICLE.

I RECEIVED A RECALL NOTICE FROM CHRYSLER ABOUT 3 MONTHS BACK AND EVERYTIME I CALL DEALERSHIP THEY TELL ME THAT CHRYSLER HAS NOT SENT THEM PARTS TO FIX RECALL. NOT VERY PROFESSIONAL . SOMEONE NEEDS TO PUSH THEIR GAS PEDAL UNEXCEPTABLE. *TR

MY JEEP BEGAN TO HAVE A CLICKING NOISE EVERY TIME YOU PRESSED AND DEPRESSED THE CLUTCH, I TOOK IT TO THE DEALERSHIP TO GET IT REPAIRED. THEY REPORTEDLY INSTALLED A WHOLE NEW CLUTCH KIT, THROW OUT BEARING, AND THE PRESSURE PLATE. IN ABOUT 2 WEEKS LATER THE CLUTCH BEGAN TO MAKE THE SAME NOISE AND NOW I'M AWAITING TO SEE WHAT CHRYSLER WILL DO FOR ME. *TT

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN, STEERING) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) AND STATED THAT THE MANUFACTURER ADVISED THAT THE REMEDY PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE POWER DOME HOOD ON THE CALL OF DUTY MW3 EDITION JEEP HOLDS WATER. THE TOP OF THE HOOD HOLDS WATER AND IF FROZE WILL PRODUCE A BLOCK OF ICE THAT CAN FLY AGAINST WINDSHIELD OR AT OTHER CARS. THE ORIGINAL AEV POWERDOME HOOD HAS VENTS FOR DRIANAGE THESE DO NOT. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT IN JULY OF 2013, HE RECEIVED NOTIFICATION NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN , STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ENGINE BRAKES AND VEHICLE SLOWS DOWN MOMENTARILY FOR ABOUT 1-2 SECONDS THEN RECOVERS. THIS HAS HAPPENED AT LEAST 6-7 TIMES. AT LEAST ONE OF THESE TIMES THE SKID WARNING COMES UP BUT THIS HAPPENS ON A FREEWAY IN DRY CONDITIONS TRAVELING IN A STRAIGHT LINE NO BRAKES WERE APPLIED BY DRIVER. *TR

MONTHS AGO WE RECEIVED A NOTICE THAT THERE WAS A SAFETY RECALL ON THE TRANSMISSION IN OUR 2012 JEEP WRANGLER. MY HUSBAND TOOK IT TO OUR LOCAL JEEP DEALERSHIP, [XXX] AND THEY CONFIRM THE LINE HAD TO BE REPLACED. THEY SAID THE PART WAS ON BACK ORDER AND IT WOULD BE A MONTH OR SO. THEY ARE RECEIVING APPROXIMATELY ONE PART A WEEK AND INSTEAD OF REPAIRING CUSTOMERS' VEHICLES, THEY ARE PUTTING THEM ON THE JEEP WRANGLERS THAT ARE ON THEIR LOT FOR SALE. THEY DO NOT CARE THAT THEY ARE PUTTING THEIR CUSTOMERS IN DANGER. I CONTACTED CHRYSLER DIRECTLY AND THEY SAID THAT THERE WAS NOTHING THEY COULD DO TO HELP ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN, STEERING) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE. THE DEALER STATED THAT THE MANUFACTURER WOULD ONLY SEND ONE PART EVERY TWO WEEKS TO PERFORM THE REPAIR ON THE RECALLED VEHICLES. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND THE DEALER WAS NOT PLANNING TO PERFORM THE REPAIR IN A TIMELY MATTER. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE AND HE HAD TO WAIT ANOTHER SIX MONTHS IN ORDER TO HAVE THE VEHICLE REPAIRED PER THE RECALL. THE MANUFACTURER WAS NOTIFIED. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 16,580.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER STATED THAT THERE WAS ONLY ONE REMEDY KIT BEING SENT TO THE DEALER PER MONTH TO SERVICE THE RECALLED VEHICLES. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE A 2012 WRANGLER SAHARA 4DR AND THIS PAST WEEK I HAD TO TOW MY JEEP INTO A DEALERSHIP IN TEXARKANA. I WAS DRIVING 45 MPH AND NOT TRYING TO GUN THE RPMS. I HAD TOTAL SHUTDOWN BUT WAS ABLE TO GET OFF THE ROAD. THE DEALERSHIP HOOKED IT UP AND TOLD ME THAT MY ASD 25 AMP FUSE HAD BLOWN BUT COULDN'T FIGURE OUT WHY. MY JEEP RAN OKAY FOR MUCH OF THE DAY BUT BY NIGHT IT BLEW ANOTHER FUSE AS I ACCELERATED FROM A GREEN LIGHT AND INTO THE INTERSECTION. I REPLACED IT WITH ANOTHER 25 AMP FUSE BUT FEAR THAT IF I PUT A 30 AMP IN THAT IT WOULD BE TOO MUCH FOR A BURN OUT BUT I WANTED TO MAKE SURE I GOT HOME. I DROVE BACK HOME (AN HOUR DRIVE UP AND DOWN HILLS) AND IT SEEMED TO ALWAYS WANT TO RAMP UP THE RPMS SUDDENLY. I WOULD LOVE TO KNOW IF ANYONE ELSE HAS HAD THIS KINDA ISSUE? I HAVE LESS THAN 25,000 MILES ON MY JEEP. UPDATE... I HAVE NOW HAD THREE FUSES BLOW AND TWO TOWS TO DEALERSHIPS BECAUSE I COULDN'T KEEP A GOOD FUSE. I HOPE SOMEONE CAN PLEASE HELP ME POINT OUT THE DIRECTION THE DEALERSHIP NEEDS TO BE LOOKING FOR. THIS IS GETTING FRUSTRATING. IT SEEMS TO BLOW A FUSE WHEN I HIT ANY TYPE OF BUMP IN THE ROAD. NO ELECTRICAL MODS WERE MADE EXCEPT MY WARN WINCH, WHICH WAS INSTALLED AT THE DEALERSHIP FOR WARRANTY REASONS. CURRENTLY MY JEEP REMAIN IN A TOW YARD UNTIL TOMORROW WHERE THEY TOW IT BACK TO THE DEALERSHIP * NO WARNING LIGHTS ARE INDICATED * NEW AIR FILTERS * NO ELECTRICAL MODS * FACTORY SOUND SYSTEM * RIDES ROUGH * WHEN FUSE BLOWS, TOTAL VEHICLE SHUTDOWN OCCURS INCLUDING POWER STEERING AND BRAKES. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V234000 (POWER TRAIN, STEERING) BUT HE WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE AFTER HAVING APPOINTMENT RESCHEDULED TWICE, DEALERSHIP STATED THAT THEY ARE ONLY RECEIVING PARTS FOR THIS RECALL ONCE EVERY 15 DAYS. THEY HAVE A WAIT LIST OF AROUND 40-50 PEOPLE WHICH MEANS THAT MY VEHICLE WILL NOT BE TAKEN CARE OF FOR OVER A YEAR. THIS IS UNACCEPTABLE. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN, STEERING. THE CONTACT FELT THAT THE REPAIR WAS NOT BEING TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V234000 (POWER TRAIN, STEERING) BUT WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE AND THE REPAIR WAS UNABLE TO BE PERFORMED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) AND WAS INFORMED BY THE DEALER THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE CURRENT MILEAGE WAS 37,000.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING). THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED THAT THERE WAS A DELAY. THERE WERE NO FAILURES AT THIS TIME.

SAFETY RECALL N28/NHTSA 13V-234 - CHRYSLER CORPORATION IS NOT SUPPLYING THE PARTS TO DEALERS TO COMPLETE THE REPAIRS NECESSARY TO PREVENT FIRES & CRASHES (PER THE RECALL NOTICE). THIS IS UNACCEPTABLE. THE WAITING LIST FOR PARTS IS VERY LONG AND CHRYSLER REPORTED TO ME TODAY THAT EACH DEALER GETS 1 REPAIR KIT EVERY 14 DAYS. IF SOMEONE DOES THE MATH, THESE MEANS THAT IT WILL TAKE OVER 30 MONTHS TO SUPPLY THE PARTS FOR THE NECESSARY REPAIRS, GIVEN THE NUMBER OF RECALLED WRANGLERS (1800,000) AND THE NUMBER OF DEALERS IN THE US. THIS IS UNACCEPTABLE AND THE NHTSA HAS A RESPONSIBILITY TO THE TRAVELING PUBLIC TO ENSURE THAT RECALLS SUCH AS N28 ARE COMPLETELY IN A TIMELY MANNER. *TR

JEEP ISSUED RECALL N28 ON JUNE 4, 2013. SINCE THAT TIME, I HAVE BEEN UNABLE TO OBTAIN A REPAIR DESPITE ATTEMPTS AT TWO DEALERSHIPS (SALERNO DUANE AND NIELSEN DODGE) TO SCHEDULE THE REPAIR. AS OF A PHONE CALL TODAY (MARCH 13, 2014) WITH THE CHRYSLER GROUP RECALL ASSISTANCE CENTER, CHRYLSER IS SAYING THAT THEY ARE ONLY ALLOWING 1-3 PARTS TO BE SHIPPED TO DEALERS PER WEEK. THE DEALER FROM WHOM I PURCHASED THE VEHICLE (NIESLEN DODGE) HAS CONFIRMED THIS TODAY VIA EMAIL AND SAYS IT MAY BE UP TO SIX MONTHS BEFORE THEY HAVE THE PARTS TO REPAIR MY VEHICLE UNDER RECALL N28. AT THAT RATE, IT WILL BE LONGER THAN 1 YEAR FROM WHEN RECALL N28 WAS ISSUED TO WHEN THE REPAIR TAKES PLACE (ASSUMING PARTS ARE AVAILABLE BY THEN). THIS IS AN UNREASONABLE AMOUNT OF TIME FOR THE REPAIR OF THIS DEFECT. *TR

I HAVE BEEN TRYING TO GET THIS RECALL (SEE BELOW) REPAIRED FOR OVER A YEAR. I AM ALWAS TOLD THERE ARE NO PARTS AVAILABLE FROM MY DEALER. I WROTE CHRYSLER AND THEY SAY THERE IS A SHORTAGE. I STILL GET NOTICES IN THE MAIL TELLING ME TO GET IT FIXED??? THEY EVEN SET UP A WEB SITE FOR ME??? HTTP://N28.MYAUTORECALL.COM/KENLAMONDA I AM HOPING YOU CAN GET THIS RESOLVED FOR ME OR TELL MY NOT TO WORRY LIKE MY DEALER TELLS ME... REPORT RECEIPT DATE: JUN 04, 2013 NHTSA CAMPAIGN NUMBER: 13V234000 COMPONENT(S): POWER TRAIN , STEERING POTENTIAL NUMBER OF UNITS AFFECTED: 180,131 ALL PRODUCTS ASSOCIATED WITH THIS RECALL EXPAND DETAILS CLOSE 11 ASSOCIATED DOCUMENTS EXPAND MANUFACTURER: CHRYSLER GROUP LLC SUMMARY: CHRYSLER GROUP LLC (CHRYSLER) IS RECALLING CERTAIN MODEL YEAR 2012-2013 JEEP WRANGLER VEHICLES EQUIPPED WITH A 3.6L ENGINE AND AN AUTOMATIC TRANSMISSION AND MANUFACTURED JANUARY 23, 2011, THROUGH FEBRUARY 23, 2013. THE POWER STEERING LINE MAY CONTACT AND WEAR A HOLE IN THE TRANSMISSION OIL COOLER LINE RESULTING IN A LOSS OF TRANSMISSION FLUID. CONSEQUENCE: A LOSS OF TRANSMISSION FLUID MAY RESULT IN A LOSS OF TRANSMISSION FUNCTION WHICH MAY INCREASE THE RISK OF A CRASH. REMEDY: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER STEERING RETURN TUBE ASSEMBLY, FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 23, 2013. OWNERS MAY CONTACT CHRYSLER AT 1-800-247-9753. CHRYSLER'S RECALL CAMPAIGN NUMBER IS N28. NOTES: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO WWW.SAFERCAR.GOV. *TR

I HAVE BEEN WAITING FOR THIS PART (TRANSMISSION OIL COOLER TUBE) SINCE LAST JULY. I CALLED IMMEDIATELY TO HAVE IT ADDRESSED BY MY DEALER AND THEY PUT ME ON A WAITING LIST. ALMOST A YEAR LATER (AND SEVERAL PHONE CALLS DURING THIS YEAR TO THEM) I AM STILL ON THAT WAITING LIST. MY RECALL STATES: "...OPERATING THE VEHICLE WITH INSUFFICIENT TRANSMISSION FLUID MAY CAUSE DAMAGE TO THE TRANSMISSION AND A LOSS OF TRANSMISSION FUNCTION WHICH MAY INCREASE THE RISK OF A CRASH." I AM SUPPOSED TO BE OKAY WITH THIS? I TRIED TO TRADE IT IN FOR A NEWER MODEL, BUT THE DEALER DID NOT GIVE ME A DECENT DEAL. MY JEEP IS ONLY A YEAR OLD. *JS

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE THAT THE PART WAS NOT AVAILABLE AT THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THIS IS A SAFETY RECALL COMPLAINT N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE. FIRST NOTICE RECEIVED IN 6/2013, PARTS TO FIX NOT AVAILABLE AT THE TIME. SECOND NOTICE RECEIVED 1/2014 INDICATING PARTS AVAILABLE AND TO CONTACT DEALERSHIP "RIGHT AWAY TO SCHEDULE SERVICE APPOINTMENT." CONTACT WAS MADE WITH DEALERSHIP AND THEY INDICATED THERE IS A 4 MONTH WAITING LIST BECAUSE THEY ARE ONLY PROVIDED ONE SET OF PARTS PER WEEK NEEDED FOR THIS RECALL, WHICH MEANS, ONLY 4 JEEPS A MONTH ARE RECEIVING THE REPAIRS FOR A 2 HOUR FIX. THIS IS ABSOLUTELY RIDICULOUS. DEALERSHIPS SHOULD BE PROVIDED THESE PARTS AS SOON AS A CUSTOMER CONTACTS THEM ON THIS SAFETY RECALL. I HAVE BEEN PUT ON THE "LIST" AND WILL BE CALLED WHEN I MOVE TO THE TOP. A 4 MONTH WAITING LIST MEANS ONLY 16 JEEPS WILL HAVE THIS SAFETY RECALL TAKEN CARE OF BEFORE I AM SCHEDULED. SOLUTION: DEALERSHIPS NEED TO HAVE THESE PARTS AVAILABLE TO THEM AS CUSTOMERS CALL TO SCHEDULE AN APPOINTMENT. THEY SHOULD NOT BE RATIONED NOR SHOULD A COMPLAINT BE FILED AGAINST THE DEALER. THE COMPLAINT IS WITH CHRYSLER GROUP FOR NOT BEING ABLE TO SUPPLY PARTS FOR A SAFETY RECALL THAT COULD POTENTIALLY PRESENT A LIFE THREATENING SITUATION IF THE DEFECT IS NOT TAKEN CARE OF. *TR

THIS IS A RECALL THAT HAS NOT BEEN FIXED I HAVE CALLED DEALERSHIPS SINCE 2013 AND NO ONE HAS CALL ME BACK. THIS RECALL IS FOR THE TRANSMISSION OIL COOLER TUB MAY COME IN CONTACT WITH POWER STEERING FLUID RETURN TUBE. PROLONGED CONTACT WITH THE TUBES COULD CAUSE A LEAK IN THE TRANSMISSION OILER COOLER TUBE. OPERATING THE VEHICLE WITH INSUFFICIENT TRANSMISSION FLUID MAY CAUSE DAMAGE TO THE TRANSMISSION AND A LOSS OF TRANSMISSION FUNCTION WHICH INCREASES THE RISK OF A CRASH. *TR

I RECEIVED FIRST RECALL NOTICE (NOTIFICATION CODE N28) IN JUNE 2013. CONTACTED DEALER AND WAS PUT ON "WAIT LIST" FOR PART. I HAVE RECEIVED 2 MORE RECALL NOTICES. CALLS TO DEALER RESULT IN BEING TOLD THAT CHRYSLER IS NOT SUPPLYING ENOUGH PARTS FOR THE REPAIR AND MY WAIT WILL BE ANOTHER 6 MONTHS MINIMUM ( AS OF MAY 2014 ). CALLS TO ANOTHER DEALER CONFIRMS THAT THEY RECEIVED 2-3 PARTS PER MONTH FOR REPAIR RESULTING IN WAIT LIST OF MONTHS. *TR

THE SHIFTER INCLUDES A FEATURE CALLED AUTOSTICK THAT ALLOWS YOU TO MANUALLY SHIFT THE GEARS. THE AUTOSTICK IS TOO SENSITIVE, AND IF BUMPED WILL DOWN SHIFT TO FIRST GEAR CAUSING A SUDDEN REDUCTION IN SPEED. I WAS DRIVING DOWN THE ROAD AT ROUGHLY 50 MPH WHEN A PERSON IN THE PASSENGER SEAT GENTLY NUDGED THE GEAR SELECTOR TO THE LEFT, WHICH SHIFTED THE CAR INTO 1ST GEAR. TO RECOVER THE CAR HAS TO BE PUT INTO NEUTRAL THAN PUT BACK INTO DRIVE. *TR

TL* THE CONTACT OWNS 2012 JEEP WRANGLER. THE CONTACT STATED THAT THE CABLE FOR THE ANTI-LOCK BRAKING SYSTEM STRUCK AGAINST THE FRONT DRIVER AND PASSENGER'S SIDE SUPPORT BRACKET WHENEVER THE CONTACT COMPLETED A TURN. THE CONTACT STATED THAT THE FAILURE CAUSED THE BRAKE LINES TO BECOME SEVERED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE BRAKE LINES WERE REPLACED. THE DEALER SHORTENED THE BRAKE LINES TO PROVIDE EXTRA ROOM FOR THE LINES. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 32,000. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY BECAUSE THE PARTS WERE NOT AVAILABLE FOR THE NECESSARY REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXHIBITED THE FAILURE. THE CURRENT MILEAGE WAS 26,000. STATUS UPDATE. UPDATED 06/05/14 UPDATED 8/14/14*CN UPDATED 08/26/2014 *JS

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THE CONTACT THAT THE REMEDY PART WOULD NOT BE AVAILABLE FOR 72 WEEKS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CHECK ENGINE. LIGHT CAME ON .TOOK IT TO DEALER. DEALER SAID THE COMPUTER WAS READING # 2 CYLINDER MIS- FIRE. THE DEALER SAID THAT MY ON BOARD COMPUTER DIDN'T TAKE A FORCED UPLOAD OF NEW SOFTWARE FROM CHRYSLER, SO THEY DID IT IN SHOP. THEY SAID THAT WOULD FIX IT. ON MAY 13TH WHILE SITTING IN LINE AT THE BANK, THE CHECK ENGINE LIGHT CAME BACK ON, DROVE TO DEALERS SECOND LOCATION. AT THAT LOCATION I WAS TOLD THAT THE MOTOR NEEDED MAJOR WORK THE #2 CYLINDER, ROCKER ARM, AND CYLINDER HEAD NEED TO BE REPLACED.

I WAS INVOLVED IN A REAR END ACCIDENT WHICH HAD MINIMAL DAMAGE TO THE BUMPER, HOWEVER MY FRAME SHIFTED 2 INCHES TO PUNCTURE THE CATALYTIC CONVERTER, SHIFT THE ENGINE AND CAUSE ALL OF THE BOLTS THAT HOLD MY FRAME TO THE VEHICLE TO COME LOOSE BUT NOT BREAK. THIS IS CONCERNING AS THE ONLY DAMAGE WAS TO PLASTIC COVERING AND MINIMAL INDENTATION ON THE ACTUAL BUMPER WITH NO OTHER DAMAGE, THERE WAS NO DAMAGE TO THE FRONT END OR THE BACK SIDE OF THE BUMPER. THE AUTO BODY SHOP IS CONCERNED THAT THE DAMAGE THEY ARE SEEING TO THE BUMPER SHOULD NOT HAVE CAUSED THE FRAME TO FLEX AS MUCH AS IT DID, AND HAS NEVER SEEN THIS HAPPEN. PLEASE ADVISE. I SPOKE WITH SOMEONE YESTERDAY FROM JEEP WHO DISCARDED MY CLAIM BECAUSE I WAS INVOLVED IN AN ACCIDENT, HOWEVER IF WRANGLER?S FRAMES SHIFT AND FLEX THIS MUCH THIS IS QUITE CONCERNING TO CUSTOMERS AND JEEP NEED TO LOOK INTO THIS CASE, TO PREVENT IT FROM HAPPENING AGAIN. I WOULD VALUE SOME ACTUAL FEEDBACK FROM THIS AND NOT BE DISCARDED SO QUICKLY. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V234000 (POWER TRAIN , STEERING) HOWEVER, HE WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/10/14 THE CONSUMER STATED THE DEALER CALLED TO INFORM HIM, THE PART WAS AVAILABLE. UPDATED 07/03/14

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

ON THE 2012 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG AND ESP WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2008+ JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A POORLY DESIGNED CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURES IN THE 2008 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND, AS WELL AS HAZARDOUS, AND POTENTIALLY FATAL ESP INPUTS THAT CAN CAUSE THE JEEP TO STRIKE INTO OTHER VEHICLES AND/OR OBJECTS ON THE ROAD, AND POTENTIAL ROLL-OVERS. ALSO, IN THE CASE OF STEERING GEAR BOX FAILURES, THE CLOCKSPRING IS DESIGNED IN SUCH A WAY THAT IT WILL ALSO TAKE OUT THE CLOCKSPRING, EFFECTIVELY DOUBLING THE COST OF ANY REQUIRED REPAIRS. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE RELIABILITY OR SAFETY CONCERNS FOR THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE MALFUNCTION INDICATOR LIGHT ILLUMINATED AS THE VEHICLE BEGAN TO LOOSE POWER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT CYLINDER TWO HAD MISFIRED AND THE CYLINDER HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 21,314.

WINDSHIELD WIPERS COME ON RANDOMLY WHILE DRIVING. SERVICE STATES THERE IS NOTHING THEY CAN DO. CHECK ENGINE LIGHT ALSO ON. SERVICE REPAIRED CRACKED CYLINDER HEAD. 5 DAYS LATER CHECK ENGINE LIGHT IS BACK ON. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, AN UNUSUAL TICKING NOISE EMITTED FROM THE ENGINE WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING INDICATOR. THE FAILURE OCCURRED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO A FAULTY ENGINE HEAD AND VALVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 17,300.

THIS MAKES THE 2ND CYLINDER HEAD I'VE HAD TO HAD REPLACED ON MY JEEP. FIRST AT APX. 25000 AND 2ND HEAD AT APX. 58000 IN MAY OF 2014. ALSO AFTER THE FIRST CYLINDER HEAD, THE OIL PUMP WENT BAD. VERY DISAPPOINTED IN CHEAP PARTS. *TR

WHILE DRIVING TO WORK AFTER CLEARING SNOW FROM MY VEHICLE...THERE REMAINED A LARGE PIECE OF ICE THAT WOULD NOT READILY DISENGAGE FROM JEEP WHILE TRYING TO CLEAR SNOW AND ICE. THE HOOD HAS A DEEP WELL IN THE SHAPE OF A HORSE SHOE ...THE DESIGN IS A FLAW (REPLICATED FROM ANOTHER DESIGN FROM AEV BUT WHEN PUT INTO PRODUCTION THEY LEFT OUT DRAINAGE DESIGN) BECAUSE WATER ACCUMULATES ON THE HOOD WHILE WARM AND DRIVING IN SNOW ETC...WHEN SHUT DOWN THE WATER THAT REMAINS ON THE HOOD REFREEZES AND CAN NOT BE REMOVED UNLESS YOU CARE ABOUT DAMAGING THE PAINT BY FORCEFULLY CHISELING IT AWAY. LONG STORY SHORT I WAS ON THE HIGHWAY AND COULD SEE THAT THE ENGINE HEAT WAS MELTING THE ICE PANEL AND SURE ENOUGH IT FLEW UP AND OVER MY WINDSHIELD NOT WITHOUT SMASHING THE HEADER OF MY WINDSHIELD AND THEN NEAR MISSING THE VEHICLE THAT WAS IN BACK OF ME. THE DESIGN WILL DEFINITELY CAUSE DAMAGE IN THE FUTURE THIS I CAN SAY WITHOUT HESITATION. IF CHRYSLER HAD CHOSE THE OPTION TO VENT THE WATER OUT OF THE HOOD THERE WOULD BE NO PROBLEM. UNFORTUNATELY THEY DID NOT. NOW EVERY WINTER I PRAY THAT I AM NOT TRAVELING DURING HEAVY NEW ENGLAND WEATHER BECAUSE THIS ISSUE WILL REPEAT ITSELF AS MANY TIMES AS WE GET SNOW. *TR

PURCHASED MY JEEP WRANGLER IN MAY OF 2012. SINCE PURCHASE THERE HAS BEEN NUMEROUS INSTANCES OF THE WIPERS TURNING ON WHEN IN THE OFF POSITION. WIPERS MAKE A SINGLE PASS AND STOP. THIS PROBLEM OCCURS AT ALL SPEEDS. IT ALSO OCCURS AT TIMES WHEN THE TURN SIGNAL IS ACTIVATED. I BROUGHT IN FOR SERVICE AND JEEP WILL NOT ACKNOWLEDGE PROBLEM UNLESS THEY CAN DUPLICATE DURING THE SERVICE VISIT. *TR

2012 JEEP WRANGLER: SUDDEN UNINTENDED ACCELERATION WHILE DRIVING AT 50MPH. RPMS SUDDENLY AND UNEXPECTEDLY EXCEEDED 4K WHILE BRAKE PEDAL WAS APPLIED IN AN ATTEMPT TO SLOW THE VEHICLE DOWN. ELECTRONIC THROTTLE CONTROL ("ETC") WARNING LIGHT ACTIVATED. ENGINE RPMS EVENTUALLY SLOWED AND I WAS ABLE TO GET THE JEEP OFF THE ROAD, PARK, AND SHUT OFF THE ENGINE. UPON RESTART, THE ENGINE RPMS WERE ABOVE 4K WITHOUT ANY ACCELERATOR PEDAL INPUT, THE GAS PEDAL WAS "FLOORED" ON ITS OWN, AND THE ETC WARNING LIGHT WAS ACTIVATED. I RECORDED THE DASH BOARD WITH MY IPHONE BECAUSE WHAT WAS HAPPENING WAS BEYOND BELIEF. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THE ENGINE MADE A LOUD TICKING NOISE ON THE DRIVER'S SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500 AND THE CURRENT MILEAGE WAS 4,500.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND WAS INFORMED BY THE DEALER THAT THEY ONLY RECEIVED ONE RECALL KIT EVERY TWO WEEKS. THE CONTACT STATED THAT SHE WAS LISTED AS NUMBER 56 ON THE LIST FOR THE REMEDY PART, WHICH THE CONTACT BELIEVED SURPASSED REASONABLE TIME TO REPAIR A DEFECT. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHILE PARKED ON AN INCLINE, THE VEHICLE ROLLED AWAY AND CRASHED INTO THE CONTACT'S HOME WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE AN INVESTIGATOR WAS SCHEDULED TO INSPECT THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 30,000.

WAS DRIVING ON HIGHWAY AT APPROXIMATELY 55 MPH AND HIT A SMALL BUMP IN ROAD. THE FRONT END STARTED TO SHAKE VIOLENTLY AND STEERING WHEEL WENT SIDE TO SIDE. IT FELT LIKE THE VEHICLE WAS GOING OUT OF CONTROL AND I FEARED I MIGHT END UP IN A COLLISION. I SLOWED THE VEHICLE AND APPLIED BRAKES TO BRING THE VEHICLE UNDER CONTROL. SINCE THAT TIME, IT HAS OCCURRED OFTEN AND IT IS VERY DANGEROUS. TO DATE, I HAVE REPLACED THE STEERING STABILIZER AND CHECKED ALL OTHER COMPONENTS FOR WEAR. TIRES HAVE BEEN BALANCED AND ROTATED. THIS ALLEVIATED THE PROBLEM BUT THE PROBLEM HAS SINCE COME BACK. ACCORDING TO MY DAUGHTERS, THEY HAVE EXPERIENCED THE FRONT END SHAKE ON VARIOUS OCCASIONS WHILE AT SCHOOL IN ALBUQUERQUE. I HAVE RESEARCHED ON THE INTERNET AND MY VEHICLE PROBLEMS HAS BEEN TERMED "DEATH WOBBLE" BY OTHER JEEP WRANGLER OWNERS. I ALSO FOUND OUT THERE ARE A LOT OF COMPLAINTS BUT CHRYSLER JEEP HAS NOT ISSUED ANY RECALLS TO FIX THIS PROBLEM. IF I CAN'T FIX THE PROBLEM, THEN I WILL BE GETTING RID OF MY VEHICLE FOR A SAFE VEHICLE. *TR

TL * THE CONTACT OWNS A 2012 JEEP WRANGLER SPORT EQUIPPED WITH GOODYEAR WRANGLER RADIAL TUBELESS, SIZE P255/75/R17 (N/A). THE CONTACT STATED THAT THE REAR PASSENGER SIDE TIRE EXPLODED. THE CONTACT TEMPORARILY LOST CONTROL OF THE VEHICLE BUT SHE WAS ABLE TO PULL OVER. AFTER INSPECTING THE VEHICLE, SHE NOTICED THAT THE TREAD SEPARATED FROM THE INNER PART OF THE TIRE. THE CONTACT CALLED A TOW SERVICE AND THE DAMAGED TIRE WAS REPLACED. THE MANUFACTURER WAS CONTACTED. THE DEALER WAS ALSO CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 2,426. UPDATED 03/01/13*LJ GOODYEAR REPLACED THE TIRE AT NO COST TO THE CONSUMER. UPDATED 03/07/13

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE IN DECEMBER OF 2013 FOR NHTSA CAMPAIGN NUMBER: 13V2340000 (POWER TRAIN, STEERING). THE CONTACT WAS PLACED ON A WAITING LIST IN JANUARY OF 2014 TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER STATED THAT THE SUPPLIER CAN ONLY PRODUCE A CERTAIN NUMBER OF PARTS AND THE DEMAND EXCEEDED THE SUPPLY. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.