2012 Jeep Wrangler Complaint Log

RECEIVED SAFETY RECALL NOTICE N28, NHTSA 13V23400, AND CONTACT DEALER IN MICHIGAN CITY, IN 46360 SAME DAY TO GET REPAIR DONE. I HAVE SINCE CONTACT THE DEALER IN MC 3 MORE TIMES AND THEY STILL DO NOT HAVE THE PART (TRANSMISSION OIL COOLER TUBE) IN STOCK TO DO THE REPAIR. ADVISE ME IT IS NOT RECEIVING THE TUBES FROM CHRYSLER AND THEY WILL CALL ME BACK THE NEXT DAY. THEY NEVER CALL ME BACK AND I HAVE TO KEEP CONTACTING THEM ONLY TO GET THE RUN AROUND THAT THEY DO NOT HAVE THE TUBE IN STOCK. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED THE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING). THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THEY WERE ATTEMPTING TO SOURCE AN ADDITIONAL VENDOR TO OBTAIN THE PART NEEDED TO COMPLETE THE RECALL SERVICE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT SHE WAS CONCERNED ABOUT THE SAFETY RISK INVOLVED WITH RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) SINCE THE PARTS WERE STILL NOT AVAILABLE. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 24,000.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS CONTACTED AND STATED THAT ONLY TWO REMEDY KITS WERE BEING DELIVERED PER WEEK FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND COULD NOT PROVIDE A TIME FRAME IN WHICH THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2012 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO TRANSMISSION OIL COOLER TUBE RECALL NOTICE AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP AFTER DEALERSHIP DAMAGED VEHICLE HOOD LOCK. *SMD THE CONSUMER STATED HE SAT AT THE DEALERSHIP FOR AN HOUR AND A HALF, ONLY TO BE TOLD THE TECHNICIAN WAS UNABLE TO OPEN THE HOOD OF THE VEHICLE. THE CONSUMER BELIEVED SOMEONE JAMMED THE HOOD LOCK, SO THEY WOULDN'T HAVE TO HONOR THE RECALL.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT DID NOT EXPERIENCE ANY FAILURES AT THIS TIME.

SAFETY RE-CALL NOTICE: THE TRANSMISSION OIL COOLER TUBE ON THE VEHICLE MAY INADVERTENTLY COME IN CONTACT WITH THE POWER STEERING FLUID RETURN TUBE. THIS TUBE TO TUBE CONTACT COULD EVENTUALLY CAUSE THE TRANSMISSION OIL COOLER TUBE TO DEVELOP A WEAR HOLE AND LEAK. A LOSS OF TRANSMISSION FLUID COULD CAUSE TRANSMISSION DAMAGE AND IF THE LEAKING FLUID COMES IN CONTACT WITH AN IGNITION SOURCE, CAUSE AN UNDERBODY FIRE. THE SERVICE SHOP HAS SCHEDULED MY APPOINTMENT ALL THE WAY UNTIL JANUARY 2, 2014. THIS IS MY ONLY MODE OF TRANSPORTATION AND I FEAR FOR AN ACCIDENT TO OCCUR IF I WAIT TOO LONG. *TR

RECEIVED RECALL NOTICE N28,MADE APPOINTMENT WITH DEALER. NO PARTS AVAILABLE,2ND. APPOINTMENT, NO PARTS AVAILABLE, AFTER 3RD. TRY IN TWO MONTHS,ASK DEALER TO NOTIFY ME WHEN PART IS AVAILABLE. *TR

CHECK ENG LIGHT CAME ON .WENT TO DEALER THEY SAID NO2 CYLINDER BAD NEEDS NEW HEAD WTF THEIRS ONLY 20000 MILES ON IT .ITS NOW OCT8TH STILL WAITING ON THE HEAD. THEY SHOULD PUT OUT A RECALL. I'LL NEVER BUY A POS CHRYSLER PRODUCT AGAIN. O YEA FORGOT TO SAY THIS MY WIFE'S TRUCK SHE DRIVES IT EVERY DAY TO HER JOB AT NBC. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART NEEDED TO CORRECT THE FAILURE WAS ON A MASSIVE WAITING LIST. THE DEALER INFORMED THE CONTACT THAT ONLY ONE REMEDY PART WAS BEING SENT TO THE DEALER EVERY FOURTEEN DAYS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE RECEIVED NUMEROUS RECALL NOTICES REGARDING THE N28/NHTSA 13 V-234 TRANSMISSION OIL COOLER TUBE. WHEN I CONTACTED THE DEALER WHERE I PURCHASED THE VEHICLE WILD JEEP/HONDA IN WISCONSIN I WAS TOLD THAT THEY COULD ONLY ORDER 1 PART EVERY 10 DAYS AND AT THAT RATE I WOULD NOT BE ABLE TO GET THE REPAIRS NEEDED FOR 6- 8 MONTHS. CONSIDERING THE POTENTIAL DANGER THE WAIT TIME ABSOLUTELY CRAZY. HOW IS CHRYSLER UNABLE TO HAVE THESE PARTS? I DO NOT FEEL THIS IS REASONABLE, IT PUTS MY FAMILY IN UNNECESSARY DANGER. *TR

UNABLE TO GET SAFETY RECALL N28 / NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE REPAIRED. HAVE CONTACTED MULTIPLE DEALERS AND THEY ARE UNABLE TO GET THE PART. DEALERS REPORT THEY ARE ONLY ALLOWED ONE RECALL PART PER WEEK OR TWO WEEKS, NOW BACKED UP FOR MONTHS. THEY REPORT 100'S OF PERSONS WAITING ON THEIR LIST. AT THIS POINT I'M JUST TOLD TO CALL BACK AND TRY AGAIN... I CAN'T EVEN GET ON A LIST TO WAIT. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME TO HAVE THE REPAIR PERFORMED. THE RECALL NOTIFICATION WAS RECEIVED OCTOBER 2013. THE CONTACT STATED THAT THE TIE ROD AREA WAS EXHIBITING SEPARATION, AS LISTED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 14,645.

I HAVE A 2012 JEEP WRANGLER UNLIMITED WITH 40K MILES. AROUND 15K MILES, I STARTED EXPERIENCING ISSUES WITH THE DRIVER SIDE AND FRONT WINDSHIELD HEATING/DEFROSTING NOT WORKING. HEATING WORKS ON THE PASSENGER SIDE, BUT NOT ON THE DRIVER'S SIDE SEATING OR WINDSHIELD AREAS. THIS ISSUE CREATES A COMFORT PROBLEM DURING COLD DAYS DUE TO NO HEAT ON THE DRIVER'S SIDE BUT MORE IMPORTANTLY, CREATES A SAFETY ISSUE BECAUSE THE FRONT WINDSHIELD DOES NOT DEFROST PROPERLY WITHOUT SUFFICIENT HEAT, CREATING UNSAFE DRIVING SCENARIOS. THIS ISSUE WAS INTERMITTENT AT FIRST, BUT OVER THE PAST 20K MILES HAS BECOME A FREQUENT COMFORT AND SAFETY ISSUE. THIS DEFECT/ISSUE/DESIGN FLAW IS A KNOWN PROBLEM WITH THE CURRENT WRANGLER UNLIMITED AS A NUMBER OF OTHERS I KNOW WITH THE SAME VEHICLE EXPERIENCE THIS ISSUE AND YOU CAN FIND ENDLESS COMPLAINTS OF THE ISSUE ON LINE. MY DEALER ALSO EXPLAINED THEY RECEIVE FREQUENT COMPLAINTS FOR THIS PROBLEM. I BROUGHT MY JEEP TO THE DEALERSHIP. THEY EXPLAINED I NEED THE HEATING CORE REPLACED, AND DUE TO ITS LOCATION BEHIND THE DASHBOARD WILL COST ME $1000+ TO REPAIR, PRIMARILY DUE TO THE LABOR REQUIRED TO PULL OFF THE DASHBOARD AND OTHER CAR PARTS TO REACH AND REPLACE THE HEATING CORE. THIS ISSUE SHOULD BE A RECOGNIZED SAFETY RECALL OR SERVICE BULLETIN BY JEEP/CHRYSLER WITH NO OUT OF POCKET REPAIR EXPENSE FOR THE VEHICLE OWNERS WHO EXPECT TO RECEIVE SAFE, HIGH QUALITY, WELL DESIGNED PRODUCTS FROM JEEP/CHRYSLER.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN) IN THE MAIL AND STATED THE DEALER INFORMED HIM THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECEIVED 2 RECALL NOTICES FOR TRANSMISSION OIL COOLER TUBE, FIRST ONE ON 9/30/13. THE SECOND NOTICE TOLD ME TO CONTACT MY CHRYSLER DEALERSHIP IMMEDIATELY TO SET UP AN APPOINTMENT FOR PART REPLACEMENT. HAVE CALLED DEALERSHIP TWICE SINCE RECEIVING NOTICES AND EACH TIME GET TOLD PARTS ARE NOT AVAILABLE YET. WHY ARE THEY SENDING THESE NOTICES OUT TO US OWNERS IF THE PARTS ARE NOT AVAILABLE? *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE. ADDITIONALLY, THE VEHICLE WOULD EXHIBIT ABNORMAL NOISES WHEN FIRST STARTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING). THE VEHICLE WAS TAKEN THE DEALER, WHO STATED THAT THE PART WAS UNAVAILABLE AND THAT THE MANUFACTURER WAS ONLY SENDING ONE PART PER WEEK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCE THE FAILURE.

I RECEIVED A RECALL NOTICE, N28- POWER TRAIN: AUTOMATIC TRANSMISSION: COOLING UNIT AND LINES, FROM CHRYSLER IN EARLY OCTOBER 2013 I BELIEVE. SINCE THAT TIME, I HAVE CONTACTED MY LOCAL DEALERSHIP NUMEROUS TIMES, FAIR OAKS CHRYSLER JEEP DODGE, AND THEY CONTINUE TO SAY THAT CHRYSLER IS ONLY PROVIDING A SMALL NUMBER OF REPLACEMENT PARTS TO EACH DEALERSHIP EVERY FEW WEEKS. SO I HAVE BEEN PUT ON A CUSTOMER WAITING LIST, WHO ARE AT THE MERCY OF CHRYSLER TO SEND PARTS. I MAY NOT KNOW MUCH ABOUT CARS, BUT I HAVE TO SAY I'M VERY CONCERNED ABOUT THE RECALL OF A TRANSMISSION HOSE THAT MAY CAUSE A LOSS IN FLUID AND TRANSMISSION FUNCTION. IT HAS BEEN 7 MONTHS SINCE THIS RECALL WAS ANNOUNCED BY CHRYSLER AND THERE STILL AREN'T NEARLY ENOUGH PARTS TO FIX ALL THE JEEPS AFFECTED, WHICH IS COMPLETELY RIDICULOUS AND UNACCEPTABLE! *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) AND THE DEALER ADVISED THE CONTACT THAT THEY WERE ONLY RECEIVING ONE PART EVERY FOUR TO SIX WEEKS. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/18/14

TL- THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE CONTACT WAS INFORMED BY THE DEALER AND THE MANUFACTURER THAT THE PART TO REPAIR THE VEHICLE WAS ONLY AVAILABLE EVERY FOURTEEN DAYS. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME. RK

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 ( POWER TRAIN , STEERING ) IN LATE 2013. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

RECALL WAS MADE ON THE VEHICLE INDICATING THE OIL COOLER TUBE MAY COME IN CONTACT WITH THE POWER STEERING FLUID RETURN TUBE. SAID THEY WILL REPLACE THE POWER STEERING RETURN TUBE. DEALERSHIP INDICATES THAT ONLY 1 PART IS BEING RELEASED EVERY 7 DAYS AND IT WILL TAKE MONTHS TO GET THE PART IN. CALLED CHRYSLER WHO WAS OF NO HELP AND SAID TO BE PATIENT. THIS IS VERY UNACCEPTABLE BUT TYPICAL FOR CHRYSLER. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE IN ORDER TO REPAIR RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE. THE VEHICLE CURRENT MILEAGE WAS 35,000.

I RECEIVED FIRST RECALL NOTICE 9/2013 AT WHICH TIME I CALLED BOB BAKER IN CARLSBAD, CA. AND WAS TOLD THEY HAD TO ORDER PARTS. I KEEP GETTING NOTICE FROM CHRYSLER, SAFETY RECALL N28/ NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE. BOB BAKER JEEP DEALER KEEP TELLING ME THEY STILL DO NOT HAVE PARTS. WHAT CAN I DO ABOUT THIS? HOW LONG DO I NEED TO WAIT BEFORE THIS CAN BE TAKEN CARE OF. *TR

TL* THE CONTACT OWNS 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS VERY CONCERNED FOR HIS SAFETY SINCE THE PARTS FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE CURRENT MILEAGE WAS 13,700.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN) IN THE MAIL AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND THE PART WAS UNAVAILABLE. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE FOR THREE TO FOUR MONTHS. THE MANUFACTURER WAS NOT NOTIFIED. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE DRIVER'S SIDE AIR BAG INADVERTENTLY DEPLOYED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT SHE HAD LEFT THE TOP DOWN DURING A RAIN STORM, CAUSING THE AIR BAGS TO DEPLOY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 22,000.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN AND STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS TOLD TO WAIT UP TO A YEAR FOR THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE RECALL LETTER WAS RECEIVED SEPTEMBER 2013. THE DEALER ADVISED THAT THEY WERE NO LONGER RECEIVING THE PART TO COMPLETE THE RECALL REPAIR. THE MANUFACTURER ADVISED THE CONTACT THAT SHE WOULD RECEIVE A CALL FROM THE DEALER WHEN THE REPAIR WAS TO BEGIN BUT DID NOT CONFIRM WHEN THE PART WOULD BECOME AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS NOTIFIED OF A SAFETY RECALL REGARDING THE TRANSMISSION OIL COOLER TUBE NOTICE N28 BACK IN SEPTEMBER 2013. I IMMEDIATELY CONTACTED MULTIPLE DEALERS TO TRY TO SCHEDULE AN APPOINTMENT TO HAVE THE REPAIR DONE. I WAS TOLD THERE IS A WAITING LIST BECAUSE PARTS ARE NOT AVAILABLE. IT HAS NOW BEEN ALMOST 8 MONTHS SINCE WE TRIED TO GET OUR JEEP REPAIRED. I ASKED THE STATUS NUMEROUS TIMES WITHOUT ANY LUCK OF GETTING ANY ANSWER EXCEPT THE PARTS ARE NOT IN AND WE HAVE YOU ON THE LIST. YOUR HELP IN HOLDING CHRYSLER JEEP ACCOUNTABLE FOR ANY DAMAGES INCLUDING PERSONAL INJURY AND DEATH. I PLAN ON FILING A LAW SUIT IN THE NEAR FUTURE AND WILL SUBPOENA THE NATIONAL TRAFFIC SAFETY ON THIS TOPIC IF NOT RESOLVED WITHIN A MONTH OF THIS SUBMISSION. IGNORING THIS REQUEST PUTS US AT RISK VERY SIMILAR TO THE IGNITION SWITCH RECALL GM IS GOING THROUGH RIGHT NOW AND THAT SEVERAL PEOPLE DIED. I THANK YOU IN ADVANCE FOR ANY HELP YOU CAN PROVIDE. *TR UPDATED 10/22/2014 *JS

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS CONTACTED AND STATED THAT THE PART NEEDED FOR THE RECALL SERVICE WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A DATE OF AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 05/15/14 *BF UPDATED 05/15/14

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:13V234000 (POWER TRAIN, STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN 13V234000 (POWER TRAIN, STEERING) AND ATTEMPTED TO SET AN APPOINTMENT WITH A LOCAL DEALER BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.

ON OR ABOUT 10 AM ON 8-16-13 OUR AIR BAG LIGHT WENT ON AND ALL STEERING WHEEL FUNCTIONS QUITE WORKING. ABOUT 20 MINUTES LATTER THE AIR BAG DEPLOYED. THE EDR SYSTEM REPORTED THAT, NO AIRBAG WENT OFF AND THERE IS NO RECORDED EVENT. THIS FROM JEEPS CORPORATE INVESTIGATION. THE SRS MODULE IS ALSO FINE AND HAS NOT TRIGGERED ANY EVENT. THIS LEADS BACK TO THE CLOCK SPRING AND A SHORT THAT THEY NEVER EVEN CONSIDERED AT THE INVESTIGATION OF THE KNOW PART THAT WAS FAULTED/FAILED. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT AN EXTREMELY STRONG ODOR OF GASOLINE EMITTED INSIDE AND OUTSIDE OF THE VEHICLE CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING ) AND STATED THAT HE WAS CONCERNED FOR HIS SAFETY BECAUSE THE RECALL REPAIRS WERE UNABLE TO BE PERFORMED DUE TO PART UNAVAILABILITY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING). THE RECALL WAS EXPECTED TO BEGIN IN DECEMBER OF 2013. THE CONTACT WAS DISPLEASED WITH THE AMOUNT OF UNREASONABLE TIME TAKEN FOR THE REMEDY REPAIR TO BEGIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY BECAUSE THE PARTS WERE NOT AVAILABLE FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/10/14*LJ 06/11/2014 *JS

CYLINDER 6 MISFIRE - REQUIRES NEW ENGINE HEAD. MANUFACTURER HAS HAD PARTS BACKORDERED, AND SERVICE CENTERS ARE INSTRUCTING CUSTOMERS TO CONTINUE DRIVING VEHICLE UNTIL PART CAN BE REPLACED. JUDGING BY INTERNET POSTS THIS SEEMS TO BE A COMMON DEFECT THAT COULD POTENTIALLY STRAND DRIVERS OR CAUSE ENGINE FAILURE WHILE IN MOTION. MANUFACTURER IS ON 3RD VERSION OF PART AND HAS NOT ALERTED CUSTOMERS TO THE ISSUE OR PROVIDED RESOLUTION TO THE CONTINUED ISSUE. *TR

REC'D CHRYSLER SAFETY RECALL NOTICE #1 IN AUGUST - CALLED DEALERSHIP WHERE JEEP WAS PURCHASED - NO PARTS, DON'T KNOW WHEN THEY'LL GET THEM IN - TOLD TO WAIT UNTIL 2ND LETTER COMES WITH FURTHER INSTRUCTIONS. REC'D CHRYSLER SAFETY RECALL NOTICE #2 ON NOVEMBER 1ST - CALLED DEALERSHIP AGAIN, STILL NO PARTS, TOLD THEY ARE GETTING 1 REPLACEMENT PART EVERY 7-10 DAYS AND THERE IS EXTREME BACKLOG FROM MANUFACTURER. WAS ALSO TOLD THAT LETTER SHOULD STATE THIS DEALERSHIP DOES NOT HAVE PART - NOT TRUE. WAS PUT ON PROVERBIAL WAIT LIST FOR PART. ALSO WAS TOLD IF ANY FURTHER DAMAGE HAPPENS TO VEHICLE BECAUSE OF SAID PART MALFUNCTION - CHRYSLER WILL FOOT THE REPAIR BILL FOR THE ENTIRE ENGINE. YEAH RIGHT. LET'S SEE IF WE GET NOTICE #3.... *TR

WHEN I FIRST RECEIVED NOTICE OF THE RECALL FOR THE TRANSMISSION OIL COOLER TUBE PROBLEM I CONTACTED MY DEALER RIGHT AWAY, THEY SAID THEY WOULD NOT RECEIVE PARTS FOR AT LEAST 2 MONTHS. I CALLED AGAIN IN OCTOBER AND WAS TOLD ANOTHER TWO MONTHS. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REQUIRED REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION AUGUST 2013. THE DEALER ADVISED THAT THEY ONLY RECEIVED ONE PART PER WEEK AND THE CONTACT WOULD BE PLACED ON A WAITING LIST THAT COULD PUSH THE REPAIR BACK OUT UNTIL THE FOLLOWING SUMMER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 03/25/14 *BF THE CONSUMER STATED IT HAS BEEN 8 MONTHS, AND SHE WAS STILL UNABLE TO GET THE RECALL COMPLETED. UPDATED 04/01/14

I RECEIVED A RECALL NOTIFICATION FROM CHRYSLER SEVERAL MONTHS AGO REGARDING THE TRANSMISSION OIL COOLER TUBE. RECALL N28/NHTSA 13V-234. I HAVE CALLED RIVER OAKS JEEP AND CHRYSLER EVERY MONTH SINCE RECEIPT AND THEY SAID THEY DO NOT HAVE THE PARTS TO MAKE THE REPAIR. THEY SAID THAT CHRYSLER HAS NOT SENT THEM THE TUBE AND THEY HAVE SUCH A LONG RUNNING LIST THAT THEY QUIT TAKING NAMES. MY 17 YEAR OLD DRIVES THIS CAR AND IF IT IS IN ANY WAY UNSAFE THIS IS A HUGE PROBLEM! IF THIS WILL CAUSE A TRANSMISSION PROBLEM AFTER THE WARRANTY IS OUT, THIS WILL BE ANOTHER ISSUE. PLEASE ADVISE. *JS