2013 Jeep Wrangler Complaint Log

RECEIVED A NOTIFICATION THAT THERE WAS A RECALL LIN DEC. 2013. SAFETY RECALL N28/NHTSA 12V-234 TRANSMISSION OIL COOLER TUBE. CALLED DEALER TO SET UP APPT. THEY PUT ME ON A WAITING LIST TELLING ME THEY ONLY RECEIVE 1-2 PARTS A WEEK. CALLED BACK FEB 24, 2014. THEY STILL HAVE NO PARTS. NOW THERE'S NO WAITING LIST NOW. LETTER SAID TO REPORT IT IF IT'S NOT FIXED IN A REASONABLE AMOUNT OF TIME, SO HERE'S THE REPORT. DEALER IS CLEAR LAKE JEEP JUST OUTSIDE OF HOUSTON, TX. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) SEVERAL MONTHS AGO AND WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A DATE IN WHICH THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

VEHICLE RECALL NOTICE WAS TAKEN TO DEALER WHEN RECEIVED, DEALER WAS UNAWARE OF RECALL NOTICE. REPLACEMENT PARTS ARE UNAVAILABLE, DEALER UNSURE AS TO WHEN REPLACEMENT PARTS WILL BECOME AVAILABLE. WHY POST A RECALL NOTICE WHEN PARTS ARE NOT AVAILABLE? *TR

I HAVE A TRANSMISSION OIL TUBE COOLER RECALL, SAFTEY RECALL N28/NHTSA 13V-234. FOR THE BETTER PART OF 6 MONTHS I HAVE BEEN TRYING TO GET THE RECALL WORK DONE MY DEALER (PARK CHRYSLER JEEP, BURNSVILLE MN) TELLS ME I AM ON THE LIST BUT THEY DONT HAVE THE PARTS. *JS

2013 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO TRANSMISSION OIL COOLER TUBE RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, IT WOULD BE A MINIMUM OF 40 WEEKS BEFORE THEY WOULD HAVE THE PART IN, BECAUSE THEY COULD ONLY ORDER ONE EVERY TWO WEEKS.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT THERE WAS A TWO YEAR WAITING LIST FOR THE RECALL REPAIR AND THE MANUFACTURER WAS ONLY SENDING ONE REMEDY PART TO THE DEALER EVERY TWO WEEKS TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WENT TO THE DEALERSHIP TO HAVE THIS RECALL SERVICE PERFORMED. WAS TOLD THERE WERE NO PARTS AVAILABLE, THAT I WOULD BE PUT ON A VERY LONG LIST OF CUSTOMERS WAITING FOR A PART TO ARRIVE. THIS DEALERSHIP ONLY GETS 1 PART EVERY 2 WEEKS. THERE ARE HUNDREDS OF NAMES ON THE LIST PRIOR TO MINE. HOW CAN THIS BE ACCEPTABLE? *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND THE PART NEEDED WAS CURRENTLY UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RE: SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE IN CONTACT WITH THE POWER STEERING FLUID TUBE WHICH MAY CAUSE A LOSS OF TRANSMISSION FLUID AND RESULT IN A LOSS OF TRANSMISSION FUNCTION WHICH WILL INCREASE THE RISK OF A CRASH. I RECEIVED RECALL NOTICE APPROXIMATELY 2 MONTHS AGO. I CONTACTED THE DEALER (BILLY BENDER CHRYSLER JEEP DODGE) WHERE I PURCHASED THE VEHICLE. THEY STATED THAT THEY HAD ME ON A WAITING LIST TO GET THE REQUIRED PARTS. IT HAS BEEN ONE MONTH WITHOUT NOTICE THAT THE SAFETY RECALL PARTS WERE SUPPOSED TO BE ORDERED SO I CONTACTED THE DEALER AGAIN TO CHECK ON PARTS. DEALER ADVISED ME THAT I WAS CURRENTLY 9TH ON THE LIST TO RECEIVE THE SAFETY RECALL PARTS. HOWEVER, CHRYSLER JEEP WAS ONLY SENDING THE DEALER ONE (1) SET OF PARTS PER MONTH SO IT WOULD BE APPROXIMATELY 9 MONTHS BEFORE THEY WILL HAVE THE PARTS TO FIX MY VEHICLES' SAFETY RECALL. THIS IS UNACCEPTABLE FOR A SAFETY RECALL TO GO 2 MONTHS WITHOUT REPAIR LET ALONE FOR CHRYSLER TO ONLY SUPPLY ONLY ONE PART PER MONTH TO DEALERS WHICH WILL ADD 9 ADDITIONAL MONTHS (SINCE I'M 9TH ON THE WAITING LIST) TO GET A SAFETY RECALL FIXED!!!! *TR

ADVISED OF A RECALL CONCERNING AN ISSUE WITH A TRANSMISSION OIL COOLER LINE. WENT TO DEALERSHIP TO HAVE REPAIR MADE, WAS TOLD THAT THE MANUFACTURE WILL ONLY SELL 2 OF THE NECESSARY PARTS TO THE DEALER PER MONTH! I WAS PUT ON A WAITING LIST. IT IS NOW ALMOST 6 MONTHS LATER AND THE REPAIR STILL CAN'T BE MADE. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART BUT FAILED TO ACCELERATE OVER 40 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,529. UPDATED 8/27/14*CN THE CONSUMER STATED THAT THE DEALER ADVISED THE CAUSE OF THE FAILURE WAS A FAULTY OIL PUMP. IT WAS REPLACED. THIS FIRST TIME THE FAILURE OCCURRED IT WAS ADVISED THAT THE CPU NEEDED TO BE REFLASHED. UPDATED 09/17/14 *JS

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO FAILURES AT THIS TIME; HOWEVER, AT TIMES THE CONTACT COULD SMELL A SLIGHT ODOR OF TRANSMISSION FLUID. THE FAILURE MILEAGE WAS 22,000. RK

I WAS REAR ENDED AS I WAS SLOWING DOWN FOR ANOTHER ACCIDENT IN FRONT OF ME,WHEN MY JEEP GOT REAR ENDED THE MOTOR SPEEDED UP AS I WAS PUSHING DOWN ON THE BRAKE PEDAL. I COULD FEEL THE ABS WORKING .ONLY AFTER I HIT THE GEAR SHIFT OUT OF GEAR DID MY JEEP STOP. MY ENGINE CONTINUE TO RUN AT A VERY HIGH RPM. ONLY AFTER I SHUT EVERYTHING OFF AND RESTARTED NEED THE ENGINE RUN NORMAL. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND CALLED THE DEALER SEVERAL TIMES. THE DEALER WAS UNAVAILABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART NEEDED TO COMPLETE THE RECALL REPAIR WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/16/14

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED THE REASONABLE TIME FOR REPAIR. THE DEALER AND MANUFACTURER WERE CONTACTED. THE MANUFACTURER STATED THAT THE PART WOULD NOT BE AVAILABLE FOR 10 MONTHS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) IN NOVEMBER 2013. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/12/2014*LJ

I HAVE A 2013 JEEP WRANGLER THAT I RECEIVED A RECALL NOTICE THAT I CAN'T SEEM TO GET FIXED. I CALLED THE DEALERSHIP AND THEY CLAIM NOT TO HAVE THE PARTS FOR THE REPAIR BECAUSE CHRYSLER HAS NOT SENT THEM THE PARTS. I CALLED CHRYSLER ASSISTANCE CENTER AND THEY CLAIM PARTS HAVE BEEN SENT OUT TO DEALERSHIPS. BOTH ARE GIVING ME THE RUN AROUND AND I AM DRIVING AN UNSAFE VEHICLE. I NEED HELP WITH THIS RECALL ISSUE. *TR

TL-THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE VEHICLE HAVE NOT BEEN SERVICED UNDER THE RECALL BECAUSE THE NEEDED PART WOULD BECOME AVAILABLE UNTIL THIRTY EIGHT WEEKS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. JS

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 ( POWER TRAIN , STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE JUST CALLED THE JEEP DEALERSHIP IN LEXINGTON PARK, MD TO SCHEDULE THE REPAIR AND THEY PUT ME ON A WAITING LIST. NOT A BIG DEAL BUT IM NUMBER 18 AND THEY ARE GETTING ABOUT ONE PART IN A WEEK. THAT MEANS I HAVE TO WAIT 18 WEEKS? SEEMS CHRYSLER WOULD PUMP OUT THESE PARTS FASTER. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAS NOT EXPERIENCED THE FAILURE. THE CURRENT MILEAGE WAS 12,148.

I HAVE NOW RECEIVED THREE RECALL NOTICES ON MY 2013 JEEP WRANGLER UNLIMITED. THESE NOTICES DESCRIBE A PROBLEM WITH THE TRANSMISSION THAT COULD RESULT IN CRASH IF NOT FIXED TIMELY. THE PROBLEM IS THAT CHRYSLER CORPORATION IS NOT PROVIDING THE DEALERSHIPS WITH THE PARTS NECESSARY TO FIX THE PROBLEM. WHY WOULD CHRYSLER NOT PROVIDE THE NECESSARY PARTS TO FIX A PROBLEM BEFORE A CRASH OR MAJOR TRANSMISSION PROBLEM. THE KNOWLEDGE OF THIS RECALL AND MY INABILITY TO GET IT FIXED IN SPITE OF SEVERAL ATTEMPTS TO SCHEDULE THE REQUIRED REPAIRS AT MY LOCAL DEALERS HAS CAUSED ME A GREAT DEAL OF STRESS AND ANXIETY AS THERE IS ALWAYS LURKING IN THE BACK OF MY MIND THE POSSIBILITY OF HAVING A CATASTROPHIC MECHANICAL PROBLEM RESULTING IN A SUDDEN CRASH AND POSSIBLY INJURY OR DEATH TO MY FAMILY AND ME. PLEASE RESOLVE THESE ISSUES IMMEDIATELY. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE PARTS WERE STILL NOT AVAILABLE FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER'S SIDE DOORS WERE DESIGNED WITHOUT INTERIOR DOOR HANDLES. THE CONTACT STATED THE REAR DOORS HAD TO BE OPENED FROM THE EXTERIOR IN ORDER FOR PASSENGERS TO EXIT THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN AND STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DROVE MY JEEP ABOUT 45 MIN.TO MY SON'S HOUSE TURNED OFF THE KEY GOT OUT OF THE JEEP AND LEFT IT FOR ABOUT 45 MIN. WHEN I CAME BACK TO IT, IT WAS STEAL RUNNING WITH THE KEYS IN MY POCKET. AND IT WAS COVERED WITH STEAM I THOUGHT IT WAS GOING TO CATCH FIRE WE TRIED TO TURN THE MOTOR OFF BY PUTTING THE KEY BACK IN BUT IT STEEL RAN FOR ABOUT 30 MORE MIN. BEFORE WE PULLED THE FUEL PUMP FUSE OUT. JEEP AND THE DEALER I GOT THE JEEP FROM HAS NOT BEEN ABLE TO FIND THE PROBLEM AND HAVE ALMOST CALLED ME A LIAR. I AM AFRAID OF THE JEEP AFTER HEARING ABOUT THE FIRE PROBLEMS JEEP HAS BEEN HAVING. BUY THE WAY THE FAN TO KEEP THE ENGINE COOL WAS NOT RUNNING ANY OF THIS TIME. I DON'T KNOW WHAT THIS JEEP WILL DO NEXT, THAT'S THE SCARY PART. *TR

TL- THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE ESTIMATED DATE FOR WHEN THE CONTACT?S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DYD *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE AND THAT THEY WERE ONLY RECEIVING 2-3 REPAIR KITS A MONTH. THE MANUFACTURER WAS NOT MADE AWARE OF THE INCIDENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 60 MPH, THE TEMPERATURE CONTROL KNOB WAS ADJUSTED BUT IT FAILED TO RESPOND AND THE VENTS BEGAN TO BLOW EXTREMELY HOT AIR. AS A RESULT, THE WINDSHIELD FRACTURED AND THE CIGARETTE LIGHTER FUSE BLEW OUT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TEMPERATURE GAUGE, THE WINDSHIELD AND THE FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND BOTH THE FRONT DRIVER AND PASSENGER SIDE WINDOWS BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY). THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 13,000.

SAFETY RECALL N28/NHTSA 13V-234 - TRANSMISSION OIL COOLER TUBE WHEN I CONTACTED MY LOCAL DEALER ABOUT SCHEDULING THIS RECALL WORK, I WAS TOLD THAT CHRYSLER WAS ONLY SHIPPING 1 REPLACEMENT PART PER WEEK TO THE DEALER AND THEY WERE CREATING A FIRST-COME, FIRST-SERVED LIST TO COMPLETE THE RECALL WORK. CHRYSLER CLAIMS TO BE "SINCERELY CONCERNED ABOUT YOUR SAFETY", YET THEY CAN'T PROVIDE ENOUGH REPLACEMENT PARTS TO ENSURE THE RECALL WORK IS DONE IN A TIMELY MANNER!!! *TR

RECEIVED NOTIFICATION FROM CHRYSLERSAFETY RECALL N28/NHTSA 13V-234 NOTIFICATION REPORTS TRANSMISSION OIL COOLER TUBE CAN CAN WEAR AND LEAK AND CAUSE A FIRE-NOTICE WAS OCTOBER 2013-HAVE CONTACTED ZAPPONE CHRYSLER IN CLIFTON PARK, NY & CHRYSLER HOT LINE REPEATEDLY TO HAVE THIS CORRECTED-TODAY THE DEALER AGAIN TOLD ME SORRY WE GET ABOUT ONE KIT EVERY 2 WEEKS FROM CHRYSLER. IF CHRYSLER CANNOT REPAIR IMMEDIATELY I WOULD WANT THEM TO TAKE THE VEHICLE BACK & REFUND OUR PAYMENT. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED THREE RECALL NOTIFICATIONS OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND THE PART NEEDED WAS CURRENTLY UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THAT THE MANUFACTURER WAS SENDING ONE PART EVERY NINE WEEKS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE WERE NO FAILURES.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER AND MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SAFETY RECALL N28 / NHTSA 13V-234 IN OCTOBER OF 2013, I WAS MAILED THE ABOVE RECALL NOTICE FROM CHRYSLER. I WAS TOLD IN THE MAILING TO CONTACT THE LOCAL DEALERSHIP TO SCHEDULE THE REPAIR. I DID THIS AND WAS TOLD THE PARTS HAD TO BE ORDERED AND WOULD BE A COUPLE OF WEEKS. BY DECEMBER 2013, NO RESPONSE FROM THE DEALERSHIP. IN CONTACTING THE DEALERSHIP AT THAT TIME, THEY HAD NO RECORD OF MY CALL AND MY PARTS HAD NOT BEEN ORDERED. THEY SAID THEY WOULD PUT THE PARTS ON ORDER AGAIN FOR ME AND THAT THE PARTS WOULD BE AVAILABLE MID-JANUARY SINCE CHRYSLER IS RELEASING A LIMITED AMOUNT OF THE RECALLED PARTS EACH WEEK. AS OF FEBRUARY 4TH, 2014, I HAD NOT HEARD BACK FROM THE DEALERSHIP. I CALLED THEM THE MORNING OF THE 4TH AND GOT THIS REPLY. THEY SAID MY PARTS ARE STILL ON ORDER AND THAT CHRYSLER IS STILL ONLY RELEASING A LIMITED AMOUNT OF THE REPLACEMENT PARTS. IT DOES NOT MAKE ANY SENSE TO ME IF A RECALL IS ISSUED AND THE MANUFACTURER SAYS THERE ARE NO PARTS AVAILABLE. THIS IS FRUSTRATING AND I FEEL LIKE I AM GETTING THE "RUN-AROUND". I WOULD APPRECIATE IF THE NHTSA COULD FOLLOW UP ON THIS AND FIND OUT WHAT IS GOING ON. *TR

WHILE BACKING OUT OF A PARKING SPACE, I WAS MOVING THE SHIFTER TO REVERSE AND HEARD A CLUNK SOUND. IT WAS NOT A SMOOTH SHIFT. IMMEDIATELY THE CHECK ENGINE LIGHT CAME ON. I BACKED THE VEHICLE OUT OF SPACE AND MOVE THE AUTOMATIC SHIFTER TO DRIVE AND HEARD ANOTHER CLUNKING NOISE. THE CHECK ENGINE LIGHT STAYED ON. AS I TRIED TO PICK UP SPEED THE TRANSMISSION WOULD NOT SHIFT AND THE RPM'S WENT HIGHER AND HIGHER. WE DROVE THE CAR UP TO 40 MPH AND THE TRANSMISSION WOULD NOT SHIFT. SO WE DECIDED TO TAKE THE CAR HOME AND NOT OPERATE THE VEHICLE AS THE TRANSMISSION WAS NOT SHIFTING PROPERLY OR NOT AT ALL. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) ABOUT SIX MONTH AGO AND THE PARTS WERE STILL NOT AVAILABLE. THE CONTACT MENTIONED THAT HE WAS VERY CONCERNED FOR HIS SAFETY. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAS NOT EXPERIENCE THE FAILURE. THE CURRENT MILEAGE WAS 18,000.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING AT 40 MPH, THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER OR MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWERTRAIN, STEERING). THE CONTACT STATED THAT THE REPAIRS WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.

MYSTERIOUS CRACK ON PASSENGER SIDE WINDSHIELD ABOUT 2.5" FROM THE BOTTOM UP AND THEN SPREAD ABOUT 2.5" TO THE RIGHT AND CONTINUES TO SPREAD. NO POINT OF IMPACT NOTED. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND WAS INFORMED BY THE DEALER THAT THEY ONLY RECEIVED THE REMEDY KIT ONCE EVERY FOURTEEN DAYS. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE FOR THE CONTACT TO HAVE THE DEFECT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SAFETY RECALL N28 / NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE. DEALERS (MULTIPLE), ARE UNABLE TO REMEDY WITHIN A REASONABLE TIME. PUT ON LIST ON 10-10-2013 @ FITZPATRICK JEEP ANSONIA, CT TOLD 3 WEEKS,STILL NO PART FROM CHRYSLER. PUT ON LIST ON 1-18-2014 @ WETMORES JEEP NEW MILFORD, CT. TOLD I AM SEVENTEENTH IN LINE FOR THE PART AS CHRYSLER RELEASES ONLY 1 PER WEEK. THIS IS UNACCEBTABLE. THANK YOU. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN, STEERING). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN ON THREE SEPARATE OCCASIONS TO BE REPAIRED UNDER THE RECALL H OEVER THE PART WAS NOT AVAILABLE. THE CONTACT DID EXPERIENCE THE FAILURE. THE FAILURE MILEAGE WAS 16,000.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT WAS VERY CONCERNED FOR HIS SAFETY BECAUSE THE PARTS WERE STILL NOT AVAILABLE IN ORDER TO HAVE THE RECALL SERVICE UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) PERFORMED. THE DEALER WAS NOTIFIED TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CURRENT MILEAGE WAS 3,160. THERE WERE NO FAILURES.

RECALL OF THE TRANSMISSION COOLING TUBE. CALLED SEVERAL TIMES TO BE TOLD THE FACTORY IS RELEASING A LIMITED AMOUNT OF REPAIR PARTS. IT'S BEEN MONTHS SINCE THE FIRST CALL. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART NEEDED TO CORRECT THE FAILURE WAS ON A MASSIVE WAITING LIST. THE DEALER INFORMED THE CONTACT THAT ONLY ONE REMEDY PART WAS BEING SENT TO THE DEALER EVERY FOURTEEN DAYS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE THREE MONTHS AGO AND THE MANUFACTURER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2013 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO UNABLE TO GET RECALL REPAIRS DONE ON VEHICLE. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 ( POWER TRAIN ) HAD EXCEEDED A REASONABLE TIME FOR REPAIR THE CONTACT RECEIVED THE NOTIFICATION SIX MONTHS PRIOR. THE MANUFACTURER ADVISED THE CONTACT THAT THE TUBE COOLER WAS ON RESTRICTION AND THE DEALER PLACED THE CONTACT ON AN INDEFINITE WAITING LIST. THE VEHICLE DID NOT EXPERIENCE A FAILURE. *TR

I RECEIVED A SAFETY RECALL NOTICE N28/NHTSA 13V-234 FOR THE TRANSMISSION OIL COOLER TUBE IN OCT. 2013. 5 MONTHS LATER I'M STILL BEING TOLD BY MY DEALER THAT I'M ON A WAITING LIST TO HAVE THIS TAKEN CARE OF. I DON'T KNOW WHAT THE NHTSA'S DEFINITION OF REMEDYING THIS DEFECT WITHIN A REASONABLE TIME IS, HOWEVER, 5 MONTHS DEFINITELY SEEMS EXCESSIVE TO ME FOR A RECALL THAT STATES "THE LOSS OF TRANSMISSION FUNCTION MAY INCREASE THE RISK OF A CRASH". *TR