2013 Jeep Wrangler Complaint Log

2013 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO TRANSMISSION OIL COOLER TUBE RECALL. *SMD THE CONSUMER STATED SHE RECEIVED THE RECALL LETTER IN OCTOBER 2013. TO DATE, THE PARTS ARE STILL NOT AVAILABLE. *JB

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER OCTOBER 2013. THE DEALER ADVISED THAT THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER SIX MONTHS AGO AND THE DEALER ADVISED THEY ONLY RECEIVED TWO REPAIR KITS PER MONTH. THE CONTACT WAS PLACED ON A WAITING LIST, WHICH THE CONTACT WAS CONCERNED WOULD EXCEED SEVERAL MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A RECALL NOTIFICATION IN SEPTEMBER, 2013 WARNING THAT THE TRANSMISSION OIL COOLER TUBE MAY COME INTO CONTACT WITH THE POWER STEERING FLUID RETURN TUBE, CAUSING A LEAK AND POSSIBLY A FAILURE OR CRASH. THE VEHICLE HAS BEEN TO THE AUTONATION DEALERSHIP ON 116TH AVE. IN BELLEVUE, WA A TOTAL OF THREE TIMES SINCE SEPTEMBER 2013 TO ADDRESS THIS ISSUE. IT IS NOW ALMOST MARCH 2014 AND IT STILL HAS NOT BEEN FIXED. THEY ARE PLACING ALL THE BLAME ON CHRYSLER FOR NOT BEING ABLE TO SUPPLY THE PARTS. I CALLED CHRYSLER THIS MORNING TO CONFIRM THE INSANE WAITING TIME FOR THE PARTS TO REMEDY THE RECALL. THE IDEA THAT IT TAKES IN EXCESS OF 5 MONTHS JUST TO GET PARTS FOR A SERIOUS RECALL ISSUE IS PREPOSTEROUS, AND THE LACK OF ACTION NEGLIGIBLE. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND THE PART NEEDED WAS CURRENTLY UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THERE WERE NO FAILURES AT THIS TIME.

ESC LIGHT IS CONSTANTLY ON. THIS RESULTS IN CRUISE CONTROL NOT WORKING, THIS ALSO CAUSES THE MIL (CHECK ENGINE) TO STAY ILLUMINATED. THIS WAS INITIALLY A PROBLEM WHEN I BOUGHT THE VEHICLE NEW. I HAVE IGNORED THIS ISSUE, BUT AFTER RELOCATING TO A NEW STATE, CALIFORNIA REQUIRES THE CHECK ENGINE LIGHT TO BE OFF IN ORDER TO PASS A SMOG INSPECTION. I'VE REPLACED THE CLOCK SPRING. NO CHANGE. I BELIEVE MY JEEP IS AFFECTED BY THE SAME ISSUE THAT RESULTED IN NHTSA RECALL NO. 14V-636. I WOULD NOT SAY THAT NHTSA 16V-290 SHOULD APPLY TO THIS VEHICLE, ONLY BECAUSE THE AIRBAG WARNING LIGHT IS NOT ON.

I HAVE BEEN RECEIVING NOTICES FOR A RECALL FOR ALMOST A YEAR AND THE DEALER IS UNABLE TO REPAIR IT DUE TO LACK OF PARTS. I WENT TO THE DEALER 7 MONTHS AGO, STILL NO REMEDY. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN, STEERING). THE DEALER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT ABLE TO BE SERVICE UNDER THE RECALL SINCE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.

I WAS ALL MOST INJURED/KILLED BY 2013 JEEP WRANGLER WITH 6300 MILES ON IT WHEN THE AIRBAG DEPLOYED ON ITS OWN AND CAUGHT ON FIRE. ON SEP 16 2013 AT 2100 MY JEEP WAS CAUGHT IN A RAIN SHOWER WITH THE TOP AND DOORS OFF FOR ABOUT 15 MINUTES BEFORE I GOT OFF WORK, I DROVE IT HOME IN THE RAIN AND PUT IT IN THE GARAGE TO DRY OFF, IT WAS NOT THAT WET SO I THOUGHT I WOULD JUST LET IT AIR DRY,MY DRIVE HOME WAS A LITTLE OVER FOUR MILES. AROUND 2200 I WAS IN BED ON THE PHONE WHEN I LOUD BAG (GUN SHOT I THOUGHT) WENT OFF IN MY GARAGE AND I JUMPED TO CLEAR MY HOME, AS I GOT TO THE GARAGE I SEEN THAT MY AIRBAG WENT OFF AND THE GARAGE CEILING WAS FULL OF SMOKE. THE STEERING COLUMN WAS ALSO SMOKING (I THOUGHT IT WAS ON FIRE) I GOT IT OUT OF MY GARAGE ASP,SO IT DID BURN DOWN MY HOME AND CALLED 911. THE FIRE DEPT CAME AND SAID IT WAS OUT AND I LEFT IT OUT SIDE I COVERED IT UP WITH A CAR COVER FOR THE NIGHT. I THE MORNING I CALLED THE 800 # TO JEEP AND GET IT TOWED TO JEEP DEALERSHIP. AFTER A WEEK JEEP HIRED INSPECTOR TO READ THE COMPUTER. JEEP NOTIFIED ME THAT THEY WILL NOT SAY WHY IT WENT OFF AND IT NOT THERE PROBLEM. PLEASE HELP ME WITH THIS TO KEEP OTHERS FROM GETTING INJURED OR KILLED BY A FAULTY COMPONENTS NOTE THIS IS A JEEP WRANGLER THE IS TRAIL RATED. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWERTRAIN, STEERING) AND STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS ARE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED THE REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THE DEALERS WERE PROVIDED ONE REPAIR KIT A WEEK. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT SHE HAD NOT EXPERIENCED A FAILURE.

AFTER NUMEROUS ATTEMPTS TO HAVE A RECALL REGARDING THE TRANSMISSION OIL COOLING TUBE REPAIRED I AM WRITING TO COMPLAIN REGARDING CHRYSLER CORPORATIONS EXTREMELY SLOW RESPONSE TO PROVIDE PARTS TO MY LOCAL DEALER. AFTER RECEIVING THE RECALL NOTICE, I CONTACTED MY LOCAL DEALER FOR THE REPAIR AT THE 3,500 MILE SERVICE. I WAS TOLD THAT THE PARTS WERE NOT AVAILABLE. DURING THE 7,000 MILE SERVICE VISIT I WAS TOLD THAT THE PARTS WERE BEING RATIONED BY CHRYSLER AND MY PARTS WOULD BE ORDERED. DURING THE REQUIRED ALIGNMENT VISIT AT 8,000 MILES, I WAS TOLD THAT THERE WERE 16 PEOPLE IN FRONT OF ME. I NEXT CONTACTED CHRYSLER TO COMPLAIN AND WAS TOLD THAT THEY WERE AWARE OF THE PROBLEM AND WERE TRYING TO RECTIFY THE SITUATION. I NEXT EMAILED MY DEALER TO EXPRESS MY FRUSTRATION AND WAS TOLD THAT MY EMAIL WOULD BE SHARED WITH THE DEALERSHIP HIERARCHY. TWO DAYS AGO I RECEIVED MY THIRD RECALL NOTICE AND EMAILED THE DEALERSHIP AGAIN TO SEE IF THE PART HAS ARRIVED WITH NO RESPONSE. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN, STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) AND THE DEALER FAILED TO DO THE REPAIRS IN A TIMELY MATTER. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/22/14*LJ THE CONSUMER STATED THE RECALL WAS COMPLETED ON 11/13/14. UPDATED 01/07/15. *JB

I HAVE A N28 RECALL FOR A TRANSMISSION OIL COOLER TUBE. I HAVE HAD APPOINTMENTS TO HAVE THIS CORRECTED AND THE DEALER NW DODGE ON HWY 290 HOUSTON HAS CANCELLED TELLING ME THEY DON'T HAVE THE PARTS. I UNDERSTAND THE PART IS HARD TO GET. OK SO WHY DO I GET SCHEDULED THEN TOLD THE DAY OFF THAT THEY DON'T HAVE THE PART. CRAZY ..THIS NEEDS ADDRESSED WITH THE JEEP HEAD OFFICE. AND THIS LOCAL DEALER,. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THE UNAVAILABILITY. THERE ARE NO FAILURES AT THIS TIME.

THIS WEBSITE SYSTEM DOES NOT SEEM PARTICULARLY WELL-SUITED FOR THIS FEEDBACK. I HAVE RECEIVED REPEATED RECALL NOTICES FROM CHRYSLER REGARDING THE TRANSMISSION COOLER TUBE. NHTSA 13V-234. ON THOSE FORMS, IT REQUESTS THAT WE LOG ONTO SAFERCAR.GOV IF THE DEALER FAILS TO REPAIR THE DEFECT WITHIN A REASONABLE TIME. I CANNOT FIND ANY PLACE TO REGISTER THAT COMPLAINT EXCEPT HERE. I HAVE RECEIVED A SERIES OF HARCOPY MAILINGS BETWEEN PERHAPS SEPTEMBER 2013 AND CURRENT (MAR 2014). THEY SUGGEST I CALL A LOCAL JEEP DEALER TO SCHEDULE A REPAIR. EACH TIME I CALL THE SERVICE DEPARTMENT OF THE LOCAL JEEP DEALER, I GET A DIFFERENT RESPONSE, SUCH AS "WE ONLY HAVE ENOUGH PARTS TO REPAIR VEHICLES ON THE EAST COAST FIRST. WE WILL EVENTUALLY CALL YOU WHEN WE HAVE PARTS AVAILABLE TO REPAIR YOURS IN COLORADO" THE NEXT TIME, THE DEALER SAID THEY STILL DON'T HAVE PARTS, AND THAT I MUST JUST KEEP CALLING BACK EVERY WEEK OR SO TO SEE WHEN THEY ARRIVE. THE THIRD TIME I CALLED THEY ASSURED ME THAT JEEP WILL CALL ME AS SOON AS THEY ARE AVAILABLE. THE FOURTH TIME THE LOCAL DEALER SAID THEY HAD NO MECHANISM TO CONTACT ME WHEN PARTS BECOME AVAILABLE, AND THE BURDEN WAS INDEED ON ME TO KEEP CALLING. WHAT A STUPID SYSTEM. MY DAUGHTER ALSO HAS A JEEP (A 2003 GCHEROKEE). SHE HAS UNDERGONE SIMILAR HASSLES WITH PARTS NOT BEING AVAILABLE FOR MORE THAN A YEAR FOR A RECALL. EACH TIME SHE CALLS IT IS A DIFFERENT STORY. I DON'T KNOW WHAT THE NHTSA BELIEVES IS A "REASONABLE TIME". BUT IT SEEMS STUPID TO KEEP MAILING ME HARDCOPY RECALL NOTICES IF JEEP DOESN'T HAVE THE PARTS OR ABILITY TO MAKE THE REPAIR. AND WHEN I CALL JEEP, THEY SHOULD HAVE A TRUE AND CONSISTENT STORY ABOUT WHAT I NEED TO DO TO GET THE REPAIR COMPLETED. *TR

BRAKE BOOSTER MADE EXCESSIVE NOISE. DEALER REPLACED IN SEPTEMBER 2013. PARTS WERE ON BACK ORDER. DEALER STATED THAT THEY HAD OVER 3 OTHERS FOR SAME ISSUE ON ORDER AT DEALERSHIP. JUST HAD SAME BRAKE BOOSTER REPLACED AGAIN FOR SAME COMPLAINT SEPTEMBER 2015.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE MANUFACTURER PROVIDED ONLY ONE PART PER MONTH AND THE CONTACT HAD TO BE PLACED ON A WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2013 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE TRANSMISSION OIL COOLER TUBE RECALL NOTICE. *SMD THE CONSUMER STATED IT HAS BEEN OVER 6 MONTHS. *JB

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVERS SEAT DOES NOT REMAIN IN POSITION. UPON ENTERING OR EXITING VEHICLE THE OUTSIDE OF THE SEAT CUSHION PUSHES DOWN ON THE ADJUSTMENT HANDLE LOWERING SEATS POSITION. THE ADJUSTMENT HANDLE CAN ONLY BE MOUNTED IN 120 DEGREE INCREMENTS SO FORGET TRUING TO CHANGE POSITION OF THE HANDLE AS IT'S TO FAR OUT OF USABLE POSITION THAT WAY.

TL* THE CONTACT OWNS A 2013 CHRYSLER JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER STATED THAT THE PARTS NEEDED TO COMPLETE THE RECALL SERVICE WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS VERY CONCERNED FOR HIS SAFETY SINCE THE PARTS FOR RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) WERE STILL NOT AVAILABLE. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXHIBITED THE FAILURE. THE CURRENT MILEAGE WAS 18,000.

SAFETY RECALL N28/NHTSA 13V-234. I RECEIVED THIS RECALL NOTICE APPROXIMATELY AUGUST 2013. I IMMEDIATELY CALLED FOR APPOINTMENT. THEY HAD NO PARTS. I WAS INSTRUCTED TO CALL AGAIN LATER. I HAVE CALLED AGAIN FOUR MORE TIMES....SAME RESPONSE OVER 5 MONTHS. APPROXIMATELY AT SIXTH MONTH (FEBRUARY 2014) I PHYSICALLY WENT TO DEALER. THEY TOOK MY NAME AND INFO...SAID THEY WOULD ORDER PART AND CALL ME TO MAKE APPOINTMENT FOR REPAIR. I CALLED TWO MONTHS LATER AFTER NOT HEARING FROM THEM AND THEY HAD NO RECORD SHOWING I CAME IN. IT HAS BEEN NEARLY 8-9 MONTHS SINCE RECALL NOTICE AND I CANNOT GET THEM TO COOPERATE OR WORK WITH ME TO GET IT FIXED! WOE TO THEM IF/WHEN MY JEEP CATCHES FIRE OR DAMAGES MY JEEP OR CAUSES INJURY. BOUGHT AT SECRET CITY CHRYSLER JEEP IN OAK RIDGE, TN. MY NAME:[XXX],[XXX]. [XXX]. THEIR CUSTOMER SERVICE HAS BEEN TERRIBLE.....GREAT BEFORE I PURCHASED THE JEEP AND UPON NEGOTIATING SALE, VERY DISAPPOINTING AFTER PURCHASE WAS MADE....I SUPPOSE THIS BEING TYPICAL. SEVERAL UNRELATED ISSUES TO RECALL NOTICE ALREADY BADLY HANDLED. *JS

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN) IN THE MAIL AND STATED THAT THE DEALER INFORMED HER THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL- THE CONTACT OWNS A 2013 JEEP WRANGLER. A RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) WAS RECEIVED. THE CONTACT ATTEMPTED TO MAKE AN APPOINTMENT BUT WAS INFORMED THAT THE PART WAS UNAVAILABLE AND NO TIME FRAME WAS GIVEN. THE CONTACT HAS NOT EXPERIENCED ANY ISSUES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 6000.- LL

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THE DRIVER'S SEAT BECAME HOT AND THE DRIVER SAFELY MERGED OFF ROAD. HE THEN NOTICED SMOKE COMING FROM UNDER THE SEAT AND HE EXITED THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION AND WAS DEEMED AS BEING DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 2,400.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND THE PART WAS UNAVAILABLE. THE DEALER AND MANUFACTURER WERE BOTH NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.

IN AUGUST 2013 I RECEIVED SAFETY RECALL N28 / NHTSA / 13C-234 TRANSMISSION OIL COOLER TUB FOR MY 2013 JEEP WRANGLER RUBICON, I RECEIVED A SECOND NOTIFICATION IN OCTOBER 2013. AFTER RECEIVING THE SECOND NOTIFICATION I CONTACTED THE DEALERSHIP WHERE I PURCHASED MY JEEP AND WAS TOLD I WAS THIRD ON THEIR LIST TO HAVE THE SAFETY RECALL COMPLETED. MY SALES REP. EXPLAINED THE REASON FOR THE DELAY WAS CHRYSLER REQUIRES THE DEALERSHIP SEND BACK THE FAULTY TRANSMISSION OIL COOLER TUBE THEY REPLACED BEFORE CHRYSLER WOULD SEND OUT A NEW ONE. HE INFORMED ME I WAS THIRD ON THE LIST FOR JEEPS EFFECTED BY THE RECALL AND ONCE THEY REACHED MY NAME AND RECEIVE A NEW TRANSMISSION OIL COOLER TUBE THEY WOULD CONTACT ME. IN EARLY DECEMBER 2013, I CONTACTED THEM AGAIN AND I'M STILL THIRD ON THE LIST FOR REPLACEMENT. I ASKED WHY I WAS STILL THIRD, HE COULD NOT PROVIDE ME AN ANSWER, BUT INFORMED ME HE WOULD LOOK INTO IT, OVER TWO WEEKS LATER STILL NO ANSWER OR NOTIFICATION. I DON'T UNDERSTAND THE PROCEDURE CHRYSLER IS FOLLOWING, HOWEVER WAITING 4 MONTHS FOR THE REPLACEMENT OF A FAULTY PIECE OF EQUIPMENT SEEMS RIDICULOUS, ESPECIALLY WHEN THE PUBLIC'S SAFETY IS IN JEOPARDY. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THERE ARE NO FAILURES AT THIS TIME.

THIS PERTAINS TO NHTSA 13V-234. I WAS FIRST NOTIFIED OF THIS BY CHRYSLER IN AUGUST/2013. FINALLY IN NOVEMBER, I WAS ALLOWED TO BRING MY JEEP IN TO THE DEALER FOR INSPECTION. THEY CONFIRMED PARTS MUST BE REPLACED AND THEY WERE ORDERED. NOW I AM INFORMED BY THE DEALER AND A PHONE CALL TO CHRYSLER, THAT THEY WILL ONLY ALLOW THEIR DEALERS TO OBTAIN REPLACEMENT PARTS ONCE EVERY 14 DAYS. I AM FURTHER INFORMED THAT THERE ARE MANY PEOPLE IN FRONT OF ME ON THE DEALER'S LIST SO WITH ONLY BEING ABLE TO ORDER 2 REPLACEMENT PARTS PER MONTH, IT COULD BE MONTHS BEFORE MY JEEP IS REPAIRED. MY WIFE IS AFRAID OF DRIVING THE VEHICLE WITH THIS ISSUE LOOMING. CAN THIS SAFETY RECALL REALLY BE TREATED THIS WAY BY CHRYSLER? IS THERE SOMETHING NHTSA CAN DO? *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY UPON STARTING THE IGNITION. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL BECAUSE THE REQUIRED PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT YET AVAILABLE AND THAT THE MANUFACTURER WAS ONLY DISTRIBUTING ONE REPAIR KIT PER WEEK. THE CONTACT WAS NUMBER 30 ON THE WAITING LIST WHICH MEANT HE WOULD HAVE TO WAIT AN ADDITIONAL 30 WEEKS TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN, STEERING) AND STATED THAT THE PART NEEDED FOR THE RECALL SERVICE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.

I HAVE BEEN TRYING SINCE 8/13 TO HAVE THE TRANSMISSION OIL COOLER TUBE REPLACED UNDER SAFETY RECALL N28/NHTSA 13V-234. LOCAL DEALERSHIP IN MANAHAWKIN KEEPS TELLING ME NO PARTS ARE AVAILABLE. CHRYSLER GROUP RECALL ASSISTANCE CENTER HAS BEEN TELLING ME THE SAME. I UNDERSTAND MY TRANSMISSION IS AT RISK WHICH MAY INCREASE MY RISK OF A CRASH. I THINK 4 MONTHS WAIT TIME IS EXTREMELY EXCESSIVE, WITH NO END IN SIGHT. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) BUT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY RECOMMENDED THAT HE BE PLACED ON THE RECALL WAITING LIST PROVIDED BY THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND THEY DID NOT KNOW WHEN THE PART WAS GOING TO BECOME AVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN,STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND THE CONTACT WAS PLACED ON A WAITING LIST THAT WAS SCHEDULED TO EXCEED TWO YEARS FOR THE REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TAKATA RECALL. VEHICLE DOES NOT STAY DRY. TOP HAS NEVER BEEN REMOVED, T-TOP REMOVED ONCE, LEAKS, MOISTURE CONDENSATION PROBLEM WHERE A GREEN HOUSE EFFECT OCCURS REGULARLY, MOLD GROWS QUITE RAPIDLY JEEP HAS BEEN IN SHOP EVERY WINTER SEASON WITH MOISTURE PROBLEMS. GIVEN BACK WITH ASSURANCE OF NOT REOCCURRING. EVERY WINTER I RETURN WITH SAME PROBLE NOW DEALERSHIP IS REFUSING TO HELP AND HAS DIRECTED ME TO GO ELSEWHERE WITH A VOICEMAIL MESSAGE ON 8 FEBRUARY I AM UNDER THE UNDERSTANDING ANY WARRANTY WORK MUST BE DONE AT SAME GARAGE WHY? AM I BEING TOLD THEY CAN NOT FIX VEHICLE OR HELP ME? I AM HAVING ELECTRICAL PROBLEMS NOW TOO AND I CAN'T MAKE AN APPOINTMENT BECAUSE OF PERSISTING TO HANG UP OR REFUSING TO DIRECT ME TO MANAGEMENT P 8 FEBUARY I FILED AN ATTORNEY GENERAL COMPLAINT BUT THEY DON'T REPRESENT UNLESS SEVERAL HAVE COMPLAINED ABOUT THE SAME ISSUE. FAILED TO RECOGNIZE THE LEMON LAW AND ARE HOSTILE TO DEAL WITH. ELECTRICAL PROBLEM IS DRIVER SEAT BELT SIGNAL DOES NOT TURN OFF EVEN THOUGH SEAT BELT IS FASTENED. WHILE DRIVING. DUE TO THE AMOUNT OF TIME ADDRESSING THE WARRANTY PROBLEM WITH DEALERSHIP AND AN AVOIDANCE TO REPLACE I FILED A SAFETY COMPLAINT IN 2014 SINCE THEN NOTHING BUT CONTINUED PROBLEMS AND JEEP REMAINS UNFIXED ON THE LAST VISIT AN EXTRA SUBSTANCE WAS PUT ON FLOORBOARD ON PASSENGER SIDE TO INDICATE A HOLE HAD BEEN FIXED WITH PUTTING A PERMANENT COMPOUND CALLED RHINO PLASTER. WHEN CONFRONTED I WAS TOLD IT CAME FROM THE FACTORY LIKE THAT AFTER RESEARCHING I WAS INFORMED IT DOES IN FACT NOT. I FILED AN ATTORNEY GENERALS COMPLAINT ON 8 FEBUARY 2017 AND SINCE DECEMBER 2016 AM NOT ABLE TO GET TO SHOP DUE TO DELAYS FROM DEALERSHIP. I WAS PUT IN CONTACT WITH MR. BROWN EXTENSION 2302 TO EXPLAIN HARDSHIPS AND IN DECEMBER 2016 NOT TO MENTION NOT RESTORING MY VEHICLE TO FACTORY SPECIFICATIONS AND PUTTING A SUBSTANCE ON MY VEHICLE WITHOUT PERMISSION. "

I WAS INFORMED OF SAFETY RECALL N28 / NHTSA 13V-234 BACK IN JULY OF 2013 . I CALLED JEEP DIRECTLY IN ORDER TO RESOLVE THIS RECALL ONLY TO BE TOLD THERE ARE NO PARTS AVAILABLE AT THAT TIME.. I CALLED JEEP & MY LOCAL DEALER IN AUGUST 2013 & STILL NO PARTS NOR A RESPONSE TIME... IT IS NOW SEPT 30, 2013 & I AM STILL BEING TOLD NO UPDATES ON WHEN PARTS WILL BECOME AVAILABLE... THIS IS EXTREMELY CONCERNING & AT THE SAME TIME DISTURBING .. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,200. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS 2013 JEEP WRANGLER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE RECALL REPAIR HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURE WAS NOT REPLYING TO THE DEALER TO ADVISE OF WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT STATED THAT TRANSMISSION FLUID WAS LEAKING FROM THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

ON JULY 19TH 2013 I WAS WAITING FOR THE LIGHT BIG GARBAGE CONTAINER TRUCK HIT MY BACK AND THE FORCE I HIT INFRONT OF MY VEHICLE INJURING A PASSENGER . THIS WAS A MULTI VEHICLE ACCIDENT ,I WAS IN THE MIDDLE HIT FROM MY BACK AND MY FRONT HIT INFRONT OF MY VEHICLE. DURING THIS IMPACT MY VEHICLE'S AIRBAG DID NOT DEPLOY IT. I COMPLAINED TO CHRYSLER ,THEY ISSUE A CASE#[XXX] AND INVESTIGATE THE ACCIDENT. ACCORDING TO CHRYSLER THEY SEND TO TECHNICIAN TO TAKE A SENSOR DATA FROM MY VEHICLE AND SEND TO DETROIT FOR FURTHER ANALYSIS. COUPLE OF WEEKS AGO I RECEIVED LETTER FROM CHRYSLER GROUP LLC. THE LETTER CONTENTS ARE THE PURPOSE OF THE AIRBAG IS TO DEPLOY IN THOSE IMPACTS WHERE THE ACCIDENT SEVERITY IS GREAT ENOUGH AND THE FRONT-END CRUSH CANNOT MANAGE ALL OF THE ENERGY OF THE IMPACT AND LOWER THE LONGITUDINAL (FRONT TO BACK) DECELERATION IN THE OCCUPANT COMPARTMENT TO THE DESIRED LEVELS. MY CASE I HAVE FRONT AND BACK IMPACT,MY VEHICLE ALONE $17000.00+ DAMAGE. CHRYSLER REFUSED TO RELEASE THE REPORT TO ME UNLESS I HAVE A LEGAL REPRESENTATIVE. HOW CAN I FIND THAT AIRBAG WASN'T MALFUNCTIONING AND WHAT G-FORCE THAT TRUCK HIT ME. IF YOU NEED ANY INFORMATION REGARDING THESE ACCIDENT I WILL ASSIST YOU WITH BEST OF MY KNOWLEDGE. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND CONTACTED THE DEALER TO HAVE THE VEHICLE SERVICED UNDER THE RECALL. THE DEALER STATED THAT THE PARTS NEEDED TO COMPLETE THE RECALL REPAIR WERE UNAVAILABLE. THE VEHICLE WAS NOT SERVICED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THEY WERE IN THE PROCESS OF MANUFACTURING THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND STATED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V234000 (POWER TRAIN , STEERING) BUT WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE AND THE REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE AND THE MANUFACTURER WAS ONLY ISSUING ONE REPAIR KIT EVERY 14 DAYS. THE MANUFACTURE WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN AND STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE RECALL REPAIR WOULD BE PERFORMED. THERE ARE NO FAILURES AT THIS TIME.