NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Jeep Wrangler. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE AT CROWN DODGE CHRYSLER JEEP RAM FIAT (2707 SHORTCUT RD, PASCAGOULA, MS 39567, (228) 769-1660), HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
WHILE TURNING MY VEHICLE TO GO AROUND A PARKED CAR APPROACHING A STOP SIGN, I HEARD A SNAP AND FELT SOMETHING BUT I DID NOT KNOW WHAT IT WAS. I LEFT THE STOP SIGN AND AT THE NEXT CURVE, THE STEERING DID NOT WORK PROPERLY, THE TRACTION CONTROL TURNED ON, AND IT FELT LIKE I HAD A FLAT TIRE. I PULLED OVER AND CHECKED THE VEHICLE, FINDING THAT THE WELD BETWEEN THE TRACK BAR BRACKET AND FRAME HAD BROKEN. MY VEHICLE IS A STOCK WRANGLER WITH THE STOCK TIRES AND WHEELS, AND IT HAS NOT BEEN OFF ROADING. I AM THANKFUL THAT I WAS ALONE IN THE VEHICLE AND TRAVELING VERY SLOWLY WHEN THE WELD FAILED. HAD I BEEN AT HIGHWAY SPEEDS THE RESULTS WOULD HAVE BEEN CATASTROPHIC. IT DID NOT APPEAR THAT THE WELD HAD MADE PENETRATION INTO THE FRAME, AND THAT IT WAS LIKE THAT FROM THE FACTORY. I AM AWARE OF THE CURRENT PROBLEMS WITH THE JL WRANGLERS AND THIS WELD, BUT I HAVE NOT SEEN ANYTHING ABOUT 2017 JK VEHICLES. CHRYSLER HAS WELDED A BRACKET BACK ONTO THE FRAME, BUT I QUESTION THE OTHER WELDS ON THE REST OF VEHICLE AND THE OVERALL QUALITY CONTROL. I DO NOT FEEL COMFORTABLE WITH DRIVING THE VEHICLE, OR PUTTING MY FAMILY IN IT. I WORRY ABOUT EVERY BUMP OR TWIST WHEN I AM DRIVING IN THIS JEEP. I PURCHASED THE VEHICLE NEW AND HAVE LOST CONFIDENCE IN CHRYSLER PRODUCTS.*DT *DT*JB
ENGINE OVERHEATS HAD TO TAKE IT TO DEALERSHIP UNDER WARRANTY, PROBLEM THEY SAID WAS INTERNAL ENGINE FAILURE, THEY WANT TO REPLACE WITH SAME ENGINE BUT ARE NOT OFFERING WARRANTY IF INCIDENT HAPPENS AGAIN ONLY THE ORIGINAL WARRANTY
WHILE I WAS PARKING IN MY APARTMENT COMPLEX PARKING SPACE, THE CAR ACCELERATED ITSELF SO DRASTICALLY WHILE I WAS NOT TOUCHING THE GAS PEDAL. I HIT THE BREAK SEVERAL TIMES AND COULD NOT STOP THE ACCELERATION. THE CAR STOPPED ACCELERATING WHEN I TURNED IT OFF. THIS WAS A VERY SCARY EXPERIENCE AS NO ONE EXPECT THE CAR TO ACCELERATE ITSELF. JUST BY LOOKING AT THE PICTURE YOU CAN NOTICE HOW FAR THE CAR WENT, HOW MUCH DAMAGE IT CAUSED BY THIS STRANGE ACCELERATION AND YOU CAN IMAGINE HOW FAST THE CAR ACCELERATED.
I BOUGHT A BRAND NEW 2017 JEEP WRANGLER MANUAL TRANSMISSION 4 WEEKS AGO. THE CAR POPS OUT OF REVERSE AND GRINDS TERRIBLY. WE TOOK IT TO THE DEALER. THEY, AT FIRST, SAID FOR SURE, SOMETHING WAS WRONG. THEN TRIED TO TELL US THAT THAT WAS 'NORMAL' FOR 2017 MODELS. WE DISAGREED AND MADE THEM KEEP DIGGING. AFTER LOOKING AT NUMEROUS COMPLAINTS ON FORUMS ABOUT THE 2017 TRANSMISSIONS POPPING OUT OF REVERSE, THEY FINALLY AGREED SOMETHING IS WRONG. NOW THEY HAVE HAD MY CAR 5 DAYS AND THEY ARE DRIVING IT AND NOW STATE THE PROBLEM IS GETTING WORSE. THE SERVICE DEPARTMENT IS STARING THAT THIS IS A TREND WITH 2017 TRANSMISSIONS. THEY STILL DON'T KNOW WHAT TO DO WITH MY BRAND NEW CAR. I DON'T WANT A NEW TRANSMISSION BECAUSE THE 2017 ARE HAVING THIS ISSUE AND MY BRAND NEW CAR SHOULDN'T HAVE A REBUILT TRANSMISSION IN EITHER. JEEP NEEDS TO DO SOMETHING ABOUT THIS.
AFTER BACKING UP MY JEEP AND PLACING IT IN DRIVE I NOTICED MY STABILITY CONTROL LIGHT CAME ON AND MY JEEP STOPS.
I TOOK MY VEHICLE TO GET AN OIL CHANGE AND THE DEALERSHIP RETURNED MY VEHICLE BACK WITH OUT 2 TIRE BOLTS IN THE FRONT LEFT TIRE
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHEN THE KEY WAS INSERTED INTO THE IGNITION SWITCH, THE VEHICLE DID NOT START. THE CONTACT PULLED THE KEY OUT OF THE IGNITION SWITCH APPROXIMATELY 20 TIMES BEFORE THE VEHICLE FINALLY STARTED. THE CONTACT STATED THAT THE FAILURE OCCURRED SINCE THE BEGINNING OF AUGUST 2019. THE VEHICLE WAS TAKEN TWICE TO BAYSIDE CHRYSLER JEEP (212-19 NORTHERN BLVD, BAYSIDE, NY 11361) WHERE IT WAS DETERMINED THAT THERE WAS LOW VOLTAGE BATTERY. THE BATTERY WAS RECHARGED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V524000 (ELECTRICAL SYSTEM). THE CONTACT WAS INFORMED TO CALL NHTSA AND FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
TAKATA RECALL: AIRBAGS DIDN'T DEPLOY IN FRONT IN ACCIDENT. FRONT DIVERS SIDE, ENOUGH DAMAGE TO BREAK TIE ROD INHALF BUT AIR BAGS DIDN'T DEPLOY.
OUR SON WAS DRIVING ON 287 SOUTH IN NEW JERSEY AROUND ON 7-21-2019. IT WAS A HOT DAY. HE HAD BEEN DRIVING HOME FROM THE ADIRONDACK MOUNTAINS FOR ABOUT 3 HOURS AND 15 MINUTES. HIS SPEED WAS JUST UNDER 70 MPH IN THE MIDDLE LANE WHEN SUDDENLY THE CAR WOULDN'T MAINTAIN ITS SPEED. THE CAR SLOWED DOWN AND WOULD NOT ACCELERATE, EVEN THOUGH THE ENGINE MADE A SOUND LIKE IT WAS TRYING TO ACCELERATE. THE RED THROTTLE WARNING LIGHT APPEARED ON THE DASHBOARD. HE PULLED OVER SAFELY AND STOPPED AND TURNED THE CAR OFF. HE WAITED ABOUT 10 MINUTES TO START IT AGAIN... WHEN HE TURNED THE ENGINE BACK ON THE RED LIGHT WAS OFF AND HE DROVE HOME SLOWLY IN THE RIGHT LANE WITHOUT INCIDENT. THE NEXT DAY WE TOOK IT TO THE JEEP SERVICE DEPARTMENT. THEY TRIED THE VEHICLE SEVERAL TIMES AND COULD NOT IDENTIFY THE PROBLEM, AND WE TOOK IT HOME. WE ARE SCARED, HOWEVER, TO DRIVE IT ON THE HIGHWAY NOW!
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 50 MPH, THE ABS AND TRACTION CONTROL ICONS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STARTED TO LOSE SPEED. THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED ALL THE WAY TO THE FLOORBOARD. THE CONTACT CONTINUED DRIVING TO THEIR DESTINATION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, AN APPOINTMENT WAS SCHEDULED WITH TRONCALLI CHRYSLER JEEP (818A ATLANTA RD, CUMMING, GA 30040). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
THE PIN HOLDING THE BRAKE PEDDLE TO THE FIREWALL CAME LOOSE AFTER A ECLIP ON ONE END OF PIN FELL OUT. THIS HAPPED WHILE I WAS PULLING INTO A PARKING SPOT.
WHILE DRIVING AT HIGHWAY SPEEDS THE TRACTION CONTROL SYSTEM, ANTI-SKID BRAKING SYSTEM, AND OR THE COMBINED OPERATION OF THESE SYSTEMS FOR STABILITY CONTROL, ENGAGED INTERMITTENTLY AND UNEVENLY CAUSING THE VEHICLE TO PULL TO ONE SIDE OR THE OTHER. THIS HAS OCCURRED APPROXIMATELY FIVE TIMES UNDER THREE DIFFERENT DRIVERS ALL AT NORMAL HIGHWAY SPEED AND UNDER DRY ROAD CONDITIONS. WHEN THIS HAPPENED, THERE WAS AN AUDIBLE NOISE (LIKE A VIBRATION SOUND) OF THE BRAKES BEING AUTOMATICALLY APPLIED AND A PULSING IN THE BRAKE PULL. THE SYSTEM HAS ENGAGED ITSELF WHILE THE GAS PEDAL WAS BEING APPLIED AT HIGHWAY SPEED ON DRY PAVEMENT. IMMEDIATELY UPON THE SYSTEM'S APPLICATION I MOVED MY GAS PEDAL FOOT TO THE BRAKE WHERE AS I APPLIED THE BRAKES I COULD FEEL THE PULSING IN THE PEDAL. THIS SITUATION IS AN EXTREME SAFETY HAZARD. WHEN IT OCCURS IT BOTH STARTLES THE DRIVER AND CAUSES THE VEHICLE TO SWERVE TO ONE SIDE OR THE OTHER. THE SYSTEM IS DEFINITELY APPLYING UNEVEN BRAKING TO THE WHEELS TO CAUSE THE SWERVING. WE HAVE DISENGAGED THE TRACTION CONTROL SYSTEM IN ORDER TO DRIVE THE JEEP IN A SAFE MANNER. HOWEVER, IT REQUIRES THE DRIVER TO DISENGAGE EVERY TIME YOU START THE VEHICLE. AT PRESENT EACH DEALER HAS BEEN NONRESPONSIVE IN TAKING ACTION TO CORRECT THIS VEHICLE PROBLEM, THE VEHICLE IS STILL UNDER WARRANTY. EACH TIME THEY SAY THAT THEIR DIAGNOSTIC SYSTEM IS NOT INDICATING ANY PROBLEMS.
2017 JEEP WRANGLER SAHARA UNLIMITED SMOKY MOUNTAIN 27000 BAD DRIVESHAFT. NO REPLACEMENT PART FOUND JEEP HAS BEEN AT THE DEALERSHIP FOR 35 DAYS AND NOONE CAN TELL ME WHEN THE PART IS GOING TO BE IN.
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT END OF THE VEHICLE SUDDENLY STARTED TO DRIFT AND CAUSED THE DRIVER TO LOSE CONTROL OF THE STEERING. AS A RESULT, THE CONTACT CRASHED INTO A METAL FENCE POST. THE STEERING BECAME INOPERABLE AFTER THE CRASH AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER AND FACIAL CONTUSIONS. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO COTTAGE GROVE CHRYSLER (2800 ROW RIVER RD, COTTAGE GROVE, OR 97424) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,324. *BF *TR
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SWAY BAR AND J-LINK SEPARATED WHILE DRIVING 40 MPH. AS A RESULT, THE VEHICLE VEERED OUT OF CONTROL AND STRUCK A MAIL BOX, FENCE, AND CONCRETE WALL, WHICH CAUSED THE REAR DIFFERENTIAL COVER TO SEPARATE AND LEAK FLUID. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE. THE VEHICLE CAME TO A STOP WHEN IT STRUCK A METER AT A PROPANE DISTRIBUTION CENTER, CAUSING A PROPANE LEAK. POLICE REPORT NUMBER: 201901663 WAS FILED. THE CONTACT SUFFERED INJURIES TO THE FACE AND NOSE, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE FOLLOWING DAY, THE VEHICLE WAS TOWED HOME, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 11,328. *JS
OWNER WAS DRIVING THE VEHICLE WHEN SMOKE EMANATED FROM FRONT PASSENGER SEAT. SHE PULLED OVER AND CALLED 911. UPON EXTINGUISHING FIRE, IT WAS DISCOVERED THAT FIRE WAS CAUSED BY THE WIRING TO THE AIR BAG SEAT SENSOR. FCAU PUT ON NOTICE, SEE ALSO ODI 11218494. *DSY*JB *DT*JB *DT CONSUMER STATED TO HIS KNOWLEDGE, VEHICLE WAS NOT REPAIRED. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, WITH KEY IN THE IGNITION BUT NOT STARTED, A FIRE STARTED UNDERNEATH THE FRONT PASSENGER'S SEAT. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS NOT FILED. ADDITIONALLY, THERE WERE TWO OTHER SEPARATE OCCASIONS WHERE THERE WERE FIRES INDEPENDENTLY STARTED IN THE CABIN OF THE VEHICLE. THE SECOND AND THIRD FIRES STARTED UNDER THE REAR PASSENGER SEAT AND BEHIND THE GLOVE BOX RESPECTIVELY. THE FIRE DEPARTMENT WAS AGAIN CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRES HOWEVER, THE MATTER WAS TURNED OVER TO THE POLICE DEPARTMENT TO BE INVESTIGATED AS A POSSIBLE INSURANCE FRAUD CLAIM. THE INSURANCE COMPANY ALSO HIRED A THIRD PARTY INVESTIGATOR TO DETERMINE WHETHER OR NOT THE FIRES WERE BEING SET DELIBERATELY. THE BATTERY TERMINALS WERE DISCONNECTED AFTER THE SECOND FIRE. INCIDENTALLY, WHILE THE FIRES WERE BEING INVESTIGATED AT THE INDEPENDENT MECHANIC FACILITY, THE INVESTIGATOR ALONG WITH THE ADJUSTER FROM STATE FARM INSURANCE EXPERIENCED THE FIRE UNDER THE GLOVE BOX SEVERAL SECONDS AFTER THE BATTERY TERMINALS WERE RECONNECTED. THE MECHANIC WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS NOT REPAIRED. THOMAS GARAGE LOCATED AT 67791 MALL RD, ST CLAIRSVILLE, OH 43950, (740) 480-1138, WAS CONTACTED BY PHONE AND NOTIFIED OF THE INCIDENT OF THE FIRST FIRE. THE MANUFACTURER WAS NOTIFIED BY THE THIRD PARTY INVESTIGATOR OF THE FAILURES IN THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. SEE ALSO 11210791. *DSY
The contact owns a 2017 Jeep Wrangler. The contact stated that on two occasions while driving approximately 10 MPH, there was an abnormal burning odor inside the cabin of the vehicle. The vehicle was steered to the side of the road and turned off. The vehicle was restarted, and when the gear shifter was shifted into the desired position, the vehicle failed to move. The vehicle was towed to a dealer where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was repaired but the failure reoccurred 5 years later. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000.
CAR DOES NOT START AT TIMES. ALL ELECTRICAL COMES ON BUT THE CAR DOES NOT START,CLICK OR TURNOVER AT ALL. HAPPENS INTERMITTENTLY
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO GETTEL CHRYSLER DODGE JEEP RAM (2323 TAMIAMI TRAIL, PUNTA GORDA, FL 33950), BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V524000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 10,300.
BACKING OUT OF DRIVEWAY AND JEEP SHUT COMPLETELY DOWN. I RESTARTED IT, CONTINUED BACKING UP AND JEEP SHUT OFF AGAIN. PUT IT IN DRIVE AND DROVE 20 MILES. ARRIVED AT MY DESTINATION, IN PARKING GARAGE, AND JEEP SHUT COMPLETELY DOWN FOR THE THIRD TIME AND THIS TIME IN DRIVE. I HAD IT TOWED TO THE DEALERSHIP WHO ARE UNABLE TO REENACT IT AND AREN'T GETTING ANY CODES.
AFTER 2 YEARS, THERE IS AN OIL LEAK AROUND THE OIL PUMP WHICH POSES A FIRE HAZARD.
MY VEHICLE WENT IN FOR A ROUTINE OIL CHANGE IN MARCH OF THIS YEAR. SINCE THEN MY ENGINE LIGHT HAS CONTRIBUTED TO COME ON. I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP I PURCHASED THE NEW VEHICLE FROM TO FIGURE OUT THE ISSUE FIVE TIMES OVER THE COURSE OF THIS SUMMER. THEY HAVE CLAIMED TO REPAIR COMPONENTS OF THE VEHICLE, YET THE LIGHT IS STILL ON. I DO NOT FEEL SAFE DRIVING IN A VEHICLE THAT A SERVICE DEPARTMENT CAN NOT FIGURE OUT WHAT'S GOING ON.
WHILE IN DRIVE AND MY FOOT ON THE BRAKE IN TRAFFIC ON THE HIGHWAY, MY VEHICLE BEGAN CREEPING FORWARD. I PRESSED FIRMLY ON THE BREAK AND THERE WAS NO CHANGE IN MOVEMENT. THE VEHICLE KEPT ROLLING FORWARD. I PUT IT IN PARK AND NO CHANGE. I TURNED OFF THE VEHICLE AND TURNED IT BACK ON. THE VEHICLE THEN STOPPED, ALMOST HITTING THE CAR IN FRONT.
WHENEVER I HIT A BUMP (RANGING FROM SMALL POT HOLE TO LARGER POT HOLE) ON THE HIGHWAY GOING 60+ MPH, MY CRUISE CONTROL WILL SHUT OFF BY ITSELF. SPEED DECELERATES VERY QUICKLY AND I HAVE TO GET IT UP TO SPEED QUICKLY TO AVOID GETTING REAR ENDED. THIS HAS BEEN HAPPENING FOR JUST OVER A YEAR AND IT HAPPENS EVERY TIME I HIT ANY KIND OF SMALL BUMP AT AN ACCELERATED SPEED. STARTED HAPPENING AROUND 5000 MILES ON JEEP AND STILL DOES IT AT 17000 MILES.
MY 2017 JEEP WRANGLER WOULD RANDOMLY SHUT OFF, AFTER SEVERAL DAYS AT THE SHOP THEY DETERMINED FROM THE NATIONAL DATABASE MY TRANSMISSION IS SHOT !!
VEHICLE BRIEFLY LOSES POWER AND ENGINE TEMPORARILY TURNS OFF WHILE DRIVING. SOMETIMES THIS OCCURS WITHIN 1 SECOND TOTAL, AND IS BARELY NOTICED. HOWEVER, TODAY IT OCCURRED FOR NEARLY 5-10 SECONDS, AND I WAS ALMOST REAR-ENDED IN TRAFFIC DUE TO IT. VEHICLE WAS IN MOTION, IN THE CITY, ON A MAJOR STREET, DRIVING STRAIGHT WITHOUT ANY HAZARDS OR EXTREME WEATHER CONDITIONS. HAS OCCURRED OVER 20 TIMES SINCE PURCHASING VEHICLE APPROXIMATELY ONE YEAR AGO. VEHICLE WAS PURCHASED NEW.
TL* THE CONTACT OWNED A 2017 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE THAT MADE A WRONG TURN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THREE PASSENGERS IN THE CONTACT'S VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S VEHICLE WAS TOTALED AND TOWED AWAY. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. *DT *JB *DT
JEEP WAS PARKED IN MY DRIVEWAY AND WHEN WE HAD A STORM ON FEB 1 THRU FEB 3, 2019 AND I ENTER MY JEEP AFTER THE 3 DAY STORM THE DRIVER SIDE FLOOR WAS IN 3 INCHES OF WATER AND TOTALLY FLOODED. I GOT TOWELS AND SOAKED THE WATER UP. THEN WE HAD ANOTHER STORM TO COME IN ON FEB 4 AND 5, 2019 AND I PARK MY CAR FACING THE OTHER WAY IN DRIVE WAY AND AGAIN AFTER THE 2 DAY STORM MY JEEP WAS FLOODED AGAIN ON DRIVER FRONT FLOOR ABOUT 2 INCHES. WHEN I TOOK MY CAR TO DEALERSHIP WORKER AND RENTAL EMPLOYEE WHO I WAS TELLING THE STORY TOO SAID OH YOU MUST DRIVE A WRANGLER . THAT IT HAPPENS ALL THE TIME. MY BIG CONCERN IS THAT I COULD SMELL MODE. WHEN I WENT BACK A FEW DAYS LATER A SERVICE REP WAS ON THE PHONE WITH ANOTHER CUSTOMER WHO WAS SETTING UP AN APPOINTMENT FOR THE SAME ISSUE. THEY ARE FIXING THE RUBBER AROUND THE DOOR FOR DEFECTS AND CHANGING CARPET. BUT I FEEL THEY SHOULD BE RECALLING THE VEHICLE I ONLY HAVE HAD IT FOR 19 MONTHS.
SEAT BELTS WERE DAMAGED BY SEAT ADJUSTING ENOUGH AT 20K MILES TO WARRANT REPLACEMENT BY JEEP. NOW, AFTER 1 YEAR, THE PASSENGER BACK SEAT IS FRAYED AT LEAST 1.6 CM INTO THE BELT, CAUSED BY THE SAME THING. EVEN THOUGH VEHICLE WAS PURCHASED WITH THE DAMAGED SEAT BELT A MONTH AGO, JEEP WILL NOT REPLACE THE DAMAGED BELT.
I HIT A VEHICLE THAT CROSSED IN FRONT OF ME. MY DRIVER FRONT BUMPER HIT THEIR PASSENGER FRONT BUMPER. MY AIR BAG DID NOT INFLATE. MY SPEED WAS APPX. 45 MPH. *DSY *DT*JB
VEHICLE WAS STRUCK ON FRONT PASSENGER SIDE DOOR BY VEHICLE THAT RAN A RED LIGHT. NO AIRBAGS DEPLOYED, HOWEVER MAJOR DAMAGE WAS DONE TO VEHICLE, POSSIBLY TOTALED. DRIVER WAS ALSO INJURED IN CHEST AREA. *DT *TR
NOTHING WRONG WITH MY VEHICLE, THIS IS THE ONLY WAY I SAW TO FILE A COMPLAINT. PLEASE DO SOMETHING ABOUT THE LED HEADLIGHTS BEING USED IN SO MANY VEHICLES TODAY. AS YOU CAN SEE, I DRIVE A HIGH PROFILE VEHICLE, SO IT HAS NOTHING TO DO WITH VEHICLES SITTING HIGHER THAN MINE. THE LIGHTS ARE MUCH MORE DANGEROUS TO ONCOMING TRAFFIC THAN THE "BLUE" LIGHTS THAT WERE BANNED SEVERAL YEARS AGO. THE GLARE FROM THESE LIGHTS IS EXTREMELY DANGEROUS ESPECIALLY ON SMALL, RURAL ROADS WHICH MAKE UP THE MAJORITY OF THE ROADS WHERE I LIVE AND TRAVEL. NHTSA IS REALLY DROPPING THE BALL ON SAFETY IF YOU LET THESE TYPES OF LIGHTS CONTINUE TO BE USED IN THE CONFIGURATION THEY ARE TODAY. THESE LIGHTS ARE GOING TO LEAD TO NUMEROUS ACCIDENTS, AND MANY WILL BE FATAL, IF THEY HAVEN'T ALREADY. DOES SOMETHING CATASTROPHIC HAVE TO HAPPEN BEFORE SOMETHING IS DONE TO CORRECT THIS PROBLEM?
PARKED IN DRIVEWAY, SHORTLY AFTER STARTING THE JEEP, IT BARN TO SMOKE FROM UNDER THE VEHICLE AND FUEL BEGAN TO LEAK ON DRIVEWAY.
AC COMPRESSOR FAILURE AND BAD TRANSMISSION. LEAKING ANTIFREEZE
FIRST START OF THE DAY. WEATHER COLD. UPON SHIFTING INTO REVERSE THE ENGINE SPEED DROPS DRAMATICALLY TO THE POINT OF STUMBLING / STALLING. STALLING OCCURS APPROXIMATELY 20% OF THE TIME.
OEM LED HEADLIGHTS ARE USELESS WHIL DRIVING AT NIGHT DURING A SNOW STORM. IF I HAD NOT HAD ADDITIONAL HALOGEN LIGHTS I COULD NOT HAVE GONE ANYWHERE SAFELY. IN THE ATTACHED PHOTOS THE HEADLIGHTS ARE ON HIGH-BEAM AND HAD BEEN DURING MY 10 MILE DRIVE HOME FROM WORK.
CONSTANTLY POPS A CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT COMES ON GOES INTO LIMP MODE. STALLS NO LIGHT. SAME EXACT PROBLEM WE HAD WITH 2015 WRANGLER. IF WE TAKE IT TO THE DEALER THEY CANT GET IT TO REPLICATE PROBLEM. GARBAGE
WHEN DRIVING HOME FROM LUBBOCK AT POSTED SPEEDS OF 70 AND 75 MPH MY HOOD STARTED TO FLUTTER AND JUMP. I WAS ON 2 LANE ROADS AND IF A TRACTOR TRAILER PASSED ME THE HOOD WOULD ACTUALLY RAISE UP. I PULLED OVER AT A CONVENIENCE STORE AND CHECKED TO ENSURE MY HOOD STRAPS WERE ON AND THAT THE HOOD WAS CLOSED AND IT WAS. I TOOK MY JEEP TO THE DEALERSHIP AND THEY SAID THAT THE HOOD IS WAY OUT OF ALIGNMENT, WAY OUT OF FACTORY SPECS HOWEVER THEY CANNOT FIX IT BECAUSE THEY DON'T HAVE A FRAME STRAIGHTENER (MY TERM NOT THEIRS). THE DEALERSHIP ALSO TRIED TO BLAME IT ON A FENDER BENDER WHERE THE FRONT PLASTIC BUMPER GUARD IS DENTED IN AND I TOLD THEM THAT HAPPENED IN THE PROCESS OF PARKING AND BELOW 10 MPH. THE DEALERSHIP ALSO FOUND MY DRIVER'S SIDE DOOR OUT OF ALIGNMENT WHICH WAS LEAKING ALONG WITH THE PASSENGER SIDE DOOR, FRONT WINDOW AND ROOF HOWEVER THESE WERE LEAKING BEFORE THE FENDER BENDER. THERE IS ALSO A RATTLE IN MY DRIVER'S SIDE BACK DOOR THAT THE DEALERSHIP CANNOT SEEM TO HEAR THEREFORE CANNOT FIX. I PULL OUT OF THE DEALERSHIP AND HEAR IT RIGHT AWAY!
WHILE DRIVING MY 2017 JEEP RUBICON OFF ROAD, IN THE MIDDLE OF AN OBSTACLE, THE STEERING WHEEL BECOMES FROZEN. WITH ALL MY MIGHT I CAN NOT TURN THE STEERING WHEEL. I WAS SLOWLY ROLLING BACK DOWN OFF AN OBSTACLE, THE FRONT AND REAR AXLES WERE LOCKED. AS I BACKED UP THE DRIVERS SIDE FRONT WHEEL STARTED TO GET LIGHT SO I WAS TRYING TO STEER SO THE JEEP LEVELED BACK OUT, BUT WITH ALL MY MIGHT THE STEERING WHEEL WOULD NOT MOVE AND BEFORE I NEW IT THE JEEP WAS LAYING ON ITS PASSENGER SIDE. THE STEERING LOCKING IN THIS MANNER HAS HAPPEN THREE TIMES IN MY NEW RUBICON AND ALSO HAPPENED IN MY 2003 RUBICON. I UNDER STAND THE STEERING BEING HARD OR BEING ERRATIC WITH THE FRONT BEING LOCKED, BUT TO NOT BE ABLE TO MOVE THE STEERING WHEEL AT ALL EVEN WHEN THE TIRES ARE ROLLING DOES NOT SEEM RIGHT. IS THIS A FACTORY DEFECT OR BAD ENGINEERING ON JEEPS BEHAVE?
VEHICLE PURCHASED USED 09-09-18 1ST STALL 09-25-18 DEALER SERVICED AND ONLY FOUND A COMPUTER UPDATE WAS NEEDED. CAR PICKED UP FROM DEALER AFTER 1ST REPAIR ON 10-05-18. WE PICKED UP THE CAR ON 10-05-18 & DROVE IT HOME AND IT WASN'T UNTIL THE NEXT DAY WHEN THE 2ND STALL OCCURRED. SAME EXACT THING BUT THIS TIME WE WERE ON A BUSY STREET AND COULD HAVE BEEN IN AN ACCIDENT. 2ND STALL INCIDENT WAS ON 10-06-18 EARLY AFTERNOON I WAS ON WAS DRIVING THE VEHICLE AND IT STARTED TO MAKE THIS WEIRD NOSE LUCKILY I WAS ALMOST HOME SO I CAME TO STOP TO MAKE A LEFT TURN AND WAITED FOR TRAFFIC TO CLEAR AS I LET GO OF THE BRAKE AND PRESSED THE GAS TO ACCLERATE THE CAR STALLED WOULDNT MOVE OR GO FORWARD. I THEN TRIED TO SEE IF IT WOULD GO IN REVERSE AND CHANGED GEARS BUT IT WOULDN'T THIS TIME THERE WAS NO ERROR OF "VEHICLE NOT IN PARK" THE VEHICLE JUST WOULDNT MOVE, GO FORWARD EVEN THOUGH IT WAS IN DRIVE AND I WAS STUCK ON A BUSY STREET WAITING FOR TRAFFIC TO CLEAR TO MAKE A LEFT TURN. I THANK GOD IT DIDNT GO FORWARD JUST A LITTLE CAUSE IT COULD HAVE BEEN FATAL. I THEN TRIED SHUTTING OFF THE CAR TO SEE IF I COULD BE GET IT TO MOVE AND PUT IT BACK TO DRIVE AND IT STILL WOULDN'T ACCELERATE. I HAD TO SHUT IT OFF A COUPLE OF TIMES BEFORE I WAS ABLE TO DRIVE. THERE WAS A RECALL ON OTHER 2017 VEHICLES FOR AN ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD WHERE THE POWERTRAIN CONTROL MODULE MAY BE EQUIPPED WITH A VOLTAGE REGULATOR CHIP IN THE CIRCUIT BOARD THAT MAY FAIL, CAUSING A STALL OR A NO START CONDITION. CAN YOU PLEASE CHECK IF THIS IS SIMILAR BECAUSE WE JUST PICKED UP THE VEHICLE ON 10-05-18 AFTER NOTHING WAS FOUND WRONG AND ONLY A COMPUTER UPDATE WAS DONE. WE HAD THE CAR FOR A DAY AND IT IS ON ITS WAY BACK TO ONTARIO JEEP TO SEE IF THEY CAN FIND OUT WHATS WRONG. PLEASE ADVISE WHAT COULD BE DONE.
ON EXTENDED HIGHWAY DRIVING JEEP LOOSES POWER SUDDENLY AND SLOWS TO A STOP. ONCE STOPPED, THE VEHICLE MUST KEYED ON/OFF SEVERAL TIMES TO RESUME NORMAL DRIVING. THIS HAS HAPPENED THREE TIMES, AND EACH TIME IT HAS BEEN ON EXTENDED INTERSTATE TRIPS OVER 3+ HRS. NO CEL CODES HAVE BEEN THROWN SO THE DEALER HAS NOT TAKEN THE PROBLEM SERIOUSLY. I'M NOT EVEN SURE THE DEALERSHIP HAS EVEN DISCUSSED THE PROBLEM WITH JEEP TECHNICAL SUPPORT. WE ARE UNSURE WHAT TO DO WITH THE VEHICLE AS WE DO NOT TRUST TO TAKE IT FOR ANY TYPE OF TRIP. IT HAS BEEN TO THE DEALER FOR MANY OTHER ISSUES UNDER WARRANTY AND I WONDER IF THEY ARE ALL RELATED SOMEHOW VIA AN ISSUE WITH THE ENGINE COMPUTER OR ELECTRICAL SYSTEM.
17 WRANGLER WITH LESS THAN 50000 MILES. THE RADIATOR STARTED LEAKING COOLANT. NOT UNDER WARRANTY. DOING SOME RESEARCH THIS IS A PRETTY COMMON THING. DEALER REFUSED TO FULLY COVER THIS. TRYING TO GET THE WORD OUT
THE VEHICLE STARTED BY ITSELF WHILE PARKED. THE IGNITION HAD BEEN TURNED OFF AND KEYS REMOVED FOR SEVERAL HOURS. THIS HAS HAPPENED TWICE. I DISCOVERED THE VEHICLE RUNNING, DOORS LOCKED AND IGNITION IN THE OFF POSITION. TO TURN OFF THE ENGINEI INSERTED THE KEY, TURNED IT TO THE ON POSITION AND THEN OFF. THIS OCCURRED ONCE IN MY GARAGE, CAUSING CARBON MONOXIDE EXHAUST TO ENTER THE LIVING QUARTERS. IT HAPPENED A SECOND TIME WHILE PARKED AWAY FROM HOME, WITH THE KEYS REMOVED. THE VEHICLE WAS STATIONARY, BECAUSE IT WAS PLACED IN PARK WHEN THE ENGINE WAS TURNED OFF.
OCCASIONALLY THE HOOD LIFTS UP AND SHAKES VIOLENTLY WHILE DRIVING AT HIGHWAY SPEED, TYPICALLY WHEN AN ON ONCOMING SEMI TRUCK PASSES. I'M CONCERNED THE RUBBER HOOD STRAPS ARE GOING TO BREAK AND THE HOOD FLY OPEN AT HIGHWAY SPEEDS.
THE ENTIRE BODY OF THE JEEP HAS RUST CORROSION INSIDE AND OUT THE GEARS ALWAYS GRIND ESPECIALLY IN REVERSE SEATBELTS ARE NOT WORKING IN REAR SEATS DEALSHIP SAYS THEY CAN'T HELP ME FIX THE ISSUE. THEY DID A LEAK TEST AND FOUND SEVERAL LEAKS THROUGHOUT THE JEEP. I CURRENTLY HAVE NO CARPET DUE TO THE OFF AND ON LEAK ISSUES. AND THE SMELL IS SO BAD I CAN'T DRIVE THE JEEP. I HAVE A THREE YEAR OLD GRANDSON AND I'M SCARED TO TAKE A TRIP WITH HIM. I FEEL THIS PARTICULAR JEEP IS UNSAFE IN SEVERAL WAYS.
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY AND FAILED TO SHIFT INTO REVERSE. ADDITIONALLY, THE DRIVER'S SIDE DOOR WAS RUSTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GWINNETT CHRYSLER DODGE JEEP RAM (5054 GA-78, STONE MOUNTAIN, GA 30087, (404) 492-6831) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS RUSTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MIKE PATTON CHRYSLER DODGE JEEP RAM (1408 LAFAYETTE PKWY, LAGRANGE, GA 30241, (706) 882-0600) WHERE IT WAS DIAGNOSED THAT THERE WAS OXIDATION IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO LANDMARK DODGE CHRYSLER JEEP RAM (6850 MT ZION BLVD, MORROW, GA 30260, (770) 968-4900) WHERE IT WAS DIAGNOSED THAT THERE WAS CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE.
I PURCHASED THIS PRE OWNED VEHICLE AND IT HAS BEEN A SAFETY ISSUE. IT HAS ABRUPTLY STOPPED IN THE MIDDLE OF AN INTERSECTION AND HIGHWAY 4 TIMES SINCE PURCHASE DATE. IT IS A LIFE THREATENING, HAZARDOUS VEHICLE AND I'M TERRIFIED FOR MY SAFETY.*DT
GEARS POP OUT WHILE IN REVERSE AND GRIND WHEN IN REVERSE MY JEEP IS COVERED IN RUST AND SOUNDS LIKE IT'S ABOUT TO FALL APART THE DEALERSHIP ACTUALLY SOLD ME A BRAND NEW RUSTY JEEP THAT THEY REFUSED TO REPLACE EVEN CHRYSLER IS GIVING ME A HARD TIME. I HAD SEVERAL LEAKS AROUND THE DOORS WINDOW AND THE TOP AND STILL THEY REFUSE AS WELL AS ME AND MY GRANDSON HAVE CUT OUT HANDS ON SHARP EDGES ON ALL THE SEATS AND TWO OF THE REAR SEAT THE SEAT BELTS DON'T WORK
Data synced from NHTSA on May 4, 2026