2025 Kia Carnival Complaint Log

Kia has a recall (Campaign SC 368) on a fuel pipe that may be defective causing a gas leak leading to fire. I called the dealer I bought the vehicle from to request an inspection of the part. I was told Kia will not send letters out until June 2 so dealers are under no obligation to inspect the impacted area before then. Why should a family have to wait six weeks or more on such a critical issue for it even to be visually inspected. Kia's direction is simply to be on the lookout for gas smell and park the vehicle outside. The length of time that they are going to be taking shows a lack of concern for safety, especially since the initial step simply requires inspection of the part. Does the NHTSA have any plans to require car manufacturers to handle all recall matters in a more expedient manner?

I was on the on-ramp getting on the highway and whenever I started to increase speed and try to get over into the next lane, I noticed the car all of a sudden jumped a little bit and then it started consistently jumping in the check engine light was flashing, and I couldn’t keep the car over what ended up being 50 mph anytime I tried to go over 50 mph. The car jumped in was shaking pretty pretty aggressively I was able to finally make it to a gas station at the very next highway stop and after I shut the car off and turn it back on it seems like it was OK, but I’m still very scared to drive it. I then took it to the dealership to have them check for any store or pending codes because after we had stopped and turned the car back on it no longer had the check engine light on, and the dealership was not able to locate any stored codes in the system to see what it happened nor were they able to replicate the issue that we had found. Is a rec out on my vehicle, but no remedy is available and notices will not be sent for another month and a half at this point I am extremely uncomfortable driving my vehicle as I have young children and anything with a fire hazard is not safe.

The component of the vehicle that malfunction was the front passenger seat. The driver came to a stop at an intersection and the front passenger seat started auto reclining. The seat was reclining into a life, flat position, almost. The driver was concerned because no one was pressing buttons and put the vehicle in park in the seat did not stop auto reclining so the driver turned off the vehicle, but the seat reclined as far as it could into the middle section of the vehicle and encountered the driver’s child in a car seat. The seat reclined onto the child's legs and pinned them down against the car seat and the seat below them. The driver was unable to remove the child from under the seat nor able to physically lift the seat, but the buttons on the front passenger seat on the lower right side, did work in order to lift the seat back into an upright position and unpinned the childs legs. The driver took it and to a dealership to get it looked at and they failed to reproduce the issue. The local dealership did look at the vehicle, but failed to reproduce the issue. There were no warning lights to indicate this was going to occur. The local dealership suggested this was a user error, and that something must have damaged the components of the seat to activate an auto recline, which is still problematic. The dealership said due to the owner unplugging the power to the seat that the issue could not occur again, but they did not solve the mystery or issue of how it actually occurred. The child was restrained in a car seat, and the seat was pushed back in the middle section of the vehicle as far back as it can go. The front seat was still able to auto recline somehow into the child’s car seat and pin them down.

I am writing concerning the Driver Attention Warning system and how it seems to be way too sensitive and when it keeps going off, trying to see what is causing this issue. This seems to be creating more distractions than it is designed to solve. From my understanding Kia through a software update removed any sensitivity adjustments which makes this problematic.

Date/time of incident 03-16-2026 18:09-18:17 * Faulting component: Infotainment screen (screen to the right of gauge cluster) * Incident: While backing out of a parking spot and utilizing the cameras to watch my surroundings, the infotainment screen became unresponsive and began flashing between visual noise similar to 'snow' on old broadcast television, primary colored jagged/blocky artifacts, and a black screen. The screen would occasionally revert back to normal imagery but with severely lagging touch response and stuttering screen transitions. This persisted until I pulled over, parked the car, & restarted the vehicle. After restarting the vehicle the infotainment screen flashed: Solid Black - Solid White - Solid Red - Solid Green - Briefly solid black - Briefly Solid Green - Then the infotainment functionality returned to normal operation after a brief stutter. --I have a video of the last portion of this incident that I can share upon request * All camera related safety functionality became unresponsive/unusable during this incident * I've requested an appointment with the local Kia dealership * As this incident just occurred, I have not yet reached out to other parties * No warning lamps or diagnostic warning appeared during or after the incident

Today, my young daughter pressed the button on the inside of the door to close the sliding door. Her hand was still in the way and the door did not stop. Part of her hand was completely closed in the door and she screamed and cried in excruciating pain. Right away I noticed bruising and took her to the ER for an X-ray. Since she is so young, her bones are very pliable and thank goodness the X-ray showed no fracture, just bruising and swelling. The sliding door has previously not stopped for my older daughters as well. This is a major safety issue.

Due to soy-insulated wiring used in wiring harnesses, rodents are attracted to the wiring components in the engine bay. Even using deterrents doesn't see to affect them. What started as a simple check engine light for what was assumed to be a faulty sensor turned into a total wiring harness replacement. Without knowing that the wiring provided an added risk to damage from external factors, there was no need to check any of the wiring. If the check engine light didn't come on, it was possible that total power loss to the vehicle could've occurred at any time, due to the various wires damaged by the rodents. We were driving on the freeway at the time when the initial check engine light came on, and a loss of power while going 65 mph could've been devastating to both our family and other drivers on the road at the same time. Insurance confirmed that the cause of the wiring damage was related to the rodents being attracted to the material, and at the dealership there were at least 2 other cars needing full wiring harness replacements due to similar damage from rodents.

Was driving to work this morning and the first time I tried to get accelerate, I was unable to get above 31 MPH no matter how hard I pushed the pedal. Had to stop and restart. Not sure if it is due to the -1 degree weather this morning?

I am submitting a safety-related complaint regarding my 2025 Kia Carnival with approximately 4,000 miles. The vehicle experienced an electronic system failure that required diagnosis by an authorized Kia dealership. The dealer has informed me that the issue is due to a failed Body Domain Controller (BDC), which must be replaced. The vehicle is currently not safe or suitable for normal operation and will remain at the dealership for at up to one week, with the possibility of a longer delay depending on parts availability. The vehicle has very low mileage and has been maintained normally. A failure of a central body control module at under 4,000 miles raises serious concerns regarding vehicle reliability, quality, and potential safety implications, as the Body Domain Controller manages multiple critical vehicle systems. Additionally, during this repair period, the dealership has provided only a Kia K5 sedan as a loaner vehicle. This is not a comparable replacement to a Kia Carnival minivan and does not adequately meet the functional needs of my household, which relies on the Carnival’s passenger and cargo capacity. While this is not a safety issue itself, it compounds the impact of the vehicle failure. I am concerned that this failure may indicate a broader defect affecting other 2025 Kia Carnival vehicles and request that NHTSA review this issue for potential investigation, recall consideration, or further monitoring.

What component or system failed or malfunctioned, and is it available for inspection upon request? While driving all of the lights in the car went off. Everything internal, and atleast the head lights externally. This lasted for a second or 2 before everything came back on. The screen said something about loss of something, but I don't remember what exactly. This has only happened once. Yes it can be inspected How was your safety or the safety of others put at risk? Atleast the head lights went off while driving at night. Possibly my break lights as well. Has the problem been reproduced or confirmed by a dealer or independent service center? no Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Just the message on the screen

12v Battery died 2 times first on 12/26 then on 1/25. We had to call in roadside assistance for jump start. This was reported to Kia Dublin and Kia Manteca in California. Kia Dublin ran the diagnostics and couldnt find anything. Kia Manteca later found the battery logs showing issues. But said it could have been related to the HVAC recall which is now fixed. But the problem re-occured. This is a brand new vehicle less than 1 year old, still unders warranty. Have reported this to Kia customer care as well. Kia Customer Care Case#XXX So far, we have had the following issues: 1. The front passenger seat recliner stopped working. Kia Manteca replaced the seat frame under warranty. 2. Both rear entertainment screens stopped working. Kia Dublin has ordered them under warranty. Replacement planned for 1/26. 3. Battery died 2 times, luckily car was in the garage we were not stranded anywhere outside. But its frustrating how the new car is not working as expected and stalls so frequently. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The 12-volt battery fully discharges and leaves the vehicle inoperable ONLY when parked in my attached townhouse garage (overnight or 1–3 days). The vehicle starts and runs normally when parked elsewhere (work, airport, etc.) for the same duration. Symptoms: No warning lights prior to failure Dashboard completely dark; no power to doors, lights, or start button Requires jump-start or tow

I WAS DRIVING TO WORK AND HEARD A LOUD NOISE, THEN THE SOUND OF GLASS SHATTERING. I PULLED OVER AND LOOKED AT ALL MY WINDOWS AND DIDNT SEE ANYTHING. I CONTINUTED DRIVING AND I COULD HEAR AIR COMING FROM ABOVE, WHILE AT A REDLIGHT I STARTED OPENING THE SUNROOF COVER AND SAW GLASS. I IMMEDIATELY CLOSED IT AND RETURNED HOME AND GOT MY OTHER VEHICLE. THERE WAS NO CARS IN FRONT OF ME AND NOTHING ABOVE ME.

My 2025 Kia Carnival Hybrid produces externally audible audio while the vehicle is locked, with all doors and windows fully closed. Private phone calls, navigation instructions, and other in-vehicle audio can be clearly heard from outside the vehicle indefinitely, even after locking the car. This behavior occurs without warning to the driver and cannot be disabled or controlled through any user setting. The dealership and manufacturer have confirmed this behavior is “by design” and have declined to correct it. This presents a safety and security concern, as it exposes private communications, signals whether a vehicle is occupied, and may attract unwanted attention or increase the risk of harassment, stalking, or theft—especially in parking garages, residential areas, or public locations. The vehicle appears secure to the driver (locked, windows closed), yet continues to broadcast audio externally, which is unexpected and undocumented behavior. I believe this constitutes an unintended external output of vehicle systems while secured, creating a potential safety vulnerability.

I was stopped in in the left turn lane with my right foot on the brake pedal. Suddenly the car began to rapidly move forward. I jammed my right foot down and stopped the car, avoiding an accident.

The component that has failed are both Rear Entertainment System (RES). The vehicle is at the dealership and they are unable to determine the cause hence the vehicle is at the dealership for an additional day. There were no warning lamps, messages or other systems of the problem prior to the failure. The failure happened Oct. 5, 2025. I also called KIA Connect Center on Oct. 9, 2025 and they recommended a soft reset which did not resolve the issue hence finally able to take it to the dealership on Nov. 24, 2025.

I live in Alabama. Temperature here is 34 degrees so far in the morning. My check engine light is on. I have taken it in and had diagnostics and they can't find a code or code history. My heat and AC do not work properly if the ambient temperature on the cluster doesn't show up or is not correct. 72 degrees when it's not working right will run you out of the car it's so hot. The cluster currently says it's -15 degrees outside and has the snowflake beside it. I am scheduled bc they are booked out at the dealership to have diagnostics run on 11/14. I don't know if it is wiring, ambient temperature sensor, max air sensor, HVAC module (dealership had previously cleared water out of the module and then replaced the module, initially when they couldn't find the problem they disconnected the battery and reconnected to reset and clear the code). The dealership in Auburn Al has addressed all the issues and done all the services, updates, and trouble shooting. I'm having to run three different temps in the car and crack the windows when I need heat and AC just crack the windows and adjust the three temps again. I feel like I'm just getting a quick fix each time I go instead of the problem being resolved for good. This has been an ongoing issue especially when the temperature changes (seasons) or fluctuates (throughout the day). I've listed below the most recent start date. I would have to contact that dealership to get the exact timeframe that it ALL started.

I was driving about 6:30ish in the morning and my whole dashboard went black and my head lights turned off couple seconds later it came back on while i am driving. I will be calling the dealership to see what can be checked.

12V battery drains if the car is left unused for more than 3-4 days. Car needs to be jumped to start it up again. The issue occurred in August and I jumped it first time. It started happening again September and had a service appointment with Kia. They hard reset the software but the issue occured again every time I left the car unused for more than 3-4 days.

The 2025 Kia Carnivals have a safety systems that prompts the driver to, "Take and coffee break". The system cannot be turned off and is extremely distracting. The system prompts the driver even if the adaptive cruise control is turned off. I called Kia and they told me to take the vehicle to the dealer. The dealer was not able to turn the computer nag off either. The car makes a noise and the prompt flashes at the driver every few miles. This happens when traveling at highway speeds and in traffic. The driver has to look down from the road to see what the noise is and is greeted with the infuriating "Take a coffee break" message. It is extremely distracting and annoying to the point it induces road rage. The NTSB needs to investigate this system and require manufacturers to either allow owners to turn it off or do not include this feature in their vehicles. The next question is irrelevant because this happens on almost every highway drive. It is not a one time occurrence.

The main screen dashboard suddenly turned off while driving and will not come back. No odometer, turn signal, lane keeping, anything available.

Side passenger doors do not stop when something is in the way when the automatic door close feature is used. We tried holding a hot dog and large piece of celery in the way of the door as it closed. The sensor did not detect either item and broke them both in two. If this was a human limb, finger, neck or other body part, great bodily harm would occur.

When I was trying to accelerate over 30 MPH I got a driver assistance warning 10 warning lights came on so I pulled over and once I put the car into park it would no longer shift into drive.

Battery randomly dies.

This is the second time, while I was driving that the car would not want to pick up speed and shuddered. The engine light came on again. And stayed on this time. I brought it back to the Kia dealer. They ran a diagnostic. They first wanted me to pay the cost. It is under the warranty. Now I am waiting for the parts and was told to not drive my car until it gets repaired. No loaner was offered. They said to drive it home and they will contact me.

On two separate occasions, [XXX] and [XXX], I received emails from Kia Connect giving me a 12-Volt Battery Discharge Warning. I have the car out at the local dealership right now and they say there is nothing wrong with the battery but they are replacing it. I have noticed online multiple owners are complaining of the same issue and Kia has had a recall of a similar issue with a different model of car in the past. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The passenger sliding door pinch sensor did activate; but not before child’s hand was pinched in door and it almost drew blood. Door closes forcefully I have noticed compared to other minivan experiences I have with automatic doors. Quite a bit of force is needed to activate the sensor and cause the door to open back up. It needs to be more sensitive to avoid injury.

The vehicle (2025 Kia Carnival Hybrid) has suffered from a systemic parasitic 12V battery drain since the first month of ownership. The first occurrence was July 20, 2025, requiring a jump-start from Kia Roadside Assistance. On 02/26/2026, the vehicle was presented at Moritz Kia Alliance for the same issue. The dealer diagnosed the 12V battery as defective (Code R04) and replaced it under warranty. However, the defect persisted. On 03/10/2026, only 12 days later, the vehicle suffered another total electrical failure. I had to utilize Kia Roadside Assistance for a jump-start and drive the vehicle directly to the dealer without turning the engine off to ensure it could be serviced. This marked the second official repair attempt for this recurring defect. The vehicle has remained in dealer possession since March 10 (21 consecutive days). On March 11, only one day after drop-off, the Service Director threatened that the vehicle would be "impounded" after 60 days, despite the vehicle being the subject of an active Texas DMV Lemon Law Case (#26-0012638.CAF). On March 26, a critical safety failure occurred: during a start-up attempt, the Integrated Power Brake (IPB) system malfunctioned, causing the brake pedal to pulsate and physically "kick back" with significant force against my foot. I have serious concerns that this braking failure could occur while in motion, posing an unreasonable risk of high-speed collision, serious injury, or death. No root-cause diagnosis has been made. Furthermore, the main fuse box cover was left off during service, exposing critical electrical components. The vehicle is available for inspection.

On or around [XXX] the rear occupant sensor warning light came on. We scheduled a service appointment with the dealership for 7/15/25 at 7:00 a.m.. We were informed later that morning that it was a defective module that could affect the air bags and it wasn’t safe to drive the car. It is 7/26/25 and we still wait on the part. Yesterday we were told by the service department that they didn’t know when the part would be available, it is back ordered due to the number of vehicles with the same issue. While our car waits at the dealership we got an email from Kia Connect giving us a 12 volt battery discharge warning. We don’t know if this is related or not but when looking online we found several people with that same problem as well. Our mechanic agreed that the 12 volt battery should not be discharging that fast due to just not being driven. The car sits at Russ Darrow Kia in Madison WI where parts and other information should be available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle Malfunction Report What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle's transmission and/or gear shifter system has failed to function as intended. When the gear shifter is set to "Reverse," the transmission has repeatedly shifted into "Drive" or "Neutral" instead. Concurrently, the vehicle's electronic backup camera system and audible sensor beep activate, indicating that the vehicle believes it is in reverse. The van is available for inspection upon request. How was your safety or the safety of others put at risk? My safety and the safety of others were put at risk on multiple occasions due to the vehicle shifting into the wrong gear. This has caused the van to unexpectedly lurch forward when I intended to back up. I have nearly collided with other parked vehicles and my garage door between 10 to 20 times. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not yet been reproduced or confirmed by a dealer or service center, but it has occurred on numerous occasions and is a confirmed issue by the driver. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? To date, the vehicle and its components have not been inspected by the manufacturer, police, or insurance representatives. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps or messages displayed prior to the problem occurring. The primary symptoms of the malfunction are the vehicle shifting into "Drive" or "Neutral" instead of "Reverse," while the backup camera and an audible beep are active. These symptoms began almost immediately after the vehicle was purchased.

I was turning onto a main thoroughfare fare, and the van was slow to accelerate, Engine light briefly blinked, then went off, and then when I was on the interstate I had to pull over the van was running rough. Once I went back on the road, the steering wheel was shuddering and finally the engine smoothed out. This has happened more two other times to me.

Car Problems Purchased March of 2025 #1 First black out summer 2025-Driving at 10 PM and lost all electric driven items. Headlights turned off as well while driving 70 MPH in the dark Scheduled an appointment to get the car looked over. They said that there was a part that they were waiting on to help with electrical issues. #2 Next black out fall of 2025 Used the update part to see if that would fix the problem #3 February 6th, 2026 Got my oil changed and it blacked out when I left the dealership. Went back to tell them and they documented it. #4 April 14th, 2026

While I was driving on a highway, my vehicles "check engine" and "batter" lights were illuminated and a warning came across the car screen that said something along the lines of "Battery Management System Failure" and then "Powertrain failure". The car was not able to accelerate by pressing the gas pedal, and the heating/cooling features within the car stopped working. I quickly changed lanes to get to the far left shoulder of the highway, putting other cars at risk of my car that was slowing down to 50mph as I was getting over. When I would press on the gas pedal, nothing would happen. The car did remain on. When the dealership received the car the next morning they conducted what they referred to as a recall, but KIA refers to it as a "Service Action" - SA617 MCU DTC Logic Improvement. This requires a simply software update, which the dealership conducted, and the car was then working just fine, with no issues that I had indicated above. The dealership was Greenway KIA of Rivergate, 1526 Gallatin Rd North, Madison, TN 37115. The warning lights in the car illuminated about 5 seconds before the car was no longer able to accelerate due to the powertrain failure. In talking about the problem with a KIA representative, it was communicated that KIA has looked into this and it didn't pose any serious problems, so they left it as a "Service Action" item, not a recall.

The car doesn't start after overnight, or after a period of no usage for a certain time. Push button doesn't start the engine, it takes 25-30 attempts to get it started. It keeps happening almost every day.

The floor behind the passenger side gets very hot and you cannot touch where the tracks for the seat are with your hand for risk of pain. This occurs for the middle passenger behind the front passenger and also the third row floor on the passenger side. Also the temperature in the cabin is substantially warmer due to this heat

On 6-9-25, for the second time in the 10 weeks that I have owned my new 2025 KIA Carnival it has failed to accelerate beyond 30 MPH after pulling away from a traffic light. The vehicle displayed a warning that The Speed Limit Was 30 MPH and would not accelerate beyond that speed. The speed limit was not 30 MPH. I was able to pull onto a side street and take a photo of the warning, I took the vehicle and the photo to Boniface-Hiers KIA on 6-10-25. The dealership was not able to determine the problem but thought it could have some connection with the cruise control system. Once again I was lucky not to be rear ended by the car behind me.

Carnival came with DVD players for kids in the back seat. It contains a volume control that can be controlled by the child. The child at any point can blast the stereo insanely high which can distract the driver and could cause an accident. This needs to be recalled immediately. There is no reason for the sound to be able to be blasted that loud. Then if it happens, there is no fast way to turn it down which causes the driver to fumble. Please look into this immediately as it can effect any owner.

The "consider taking a break" feature pops up every 5 minutes when I am driving and it is beyond distracting and leads me to believe I have something wrong with my vehicle. There is no way to turn it off. Please demand that Hyundai/Kia issue a software update so I can turn this off. Thnaks!

On April 22, 2025 my Kia Carnival Ex would not accelerate more than 30 mph after pulling away from a traffic light. A warning appeared on the dash display saying The Speed Limit Was 30 mph and the Kia Carnival would not go beyond 30 mph. The Speed limit was Not 30 mph. I took the vehicle to the Boniface-Hiers Kia dealership on April 24, 2025. They could not find a problem but did re-set the computer for the transmission. I was very fortunate not to have been rear ended by another vehicle.

On [XXX], while folding the second-row seatback to access the third row, as the seatback folded forward, it did so with excessive and unexpected speed, causing the seatbelt housing to swing forward and strike my wife, [XXX] , in the head with great force, [XXX] 's face. The impact caused her to momentarily lose consciousness and rendered her unable to move for nearly 30 minutes, during which she remained slumped and dazed in the seat. Fortunately, I was present to support her, preventing further harm. Although we were forced to board a scheduled flight shortly afterward, she continued to experience facial pain, disorientation, and weakness for several hours. We are deeply alarmed that such a hazard exists in a family vehicle, and that no warnings are present in the owner's manual regarding this risk. As a father of three young children, I am deeply concerned about the potential consequences of this design. This type of violent seatback movement combined with a hard, unprotected seatbelt housing could have caused even more catastrophic injuries - especially if it had happened to one of our children. My wife, [XXX] , is still emotionally shaken by the experience, and the trauma has left her fearful of operating the seats at all. This incident has had a significant impact on our family's sense of safety when using the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TL;DR : Vehicle engages limp home mode without any notification to the driver that it is in limp home mode and doesn’t generate any codes for technicians to identify why the vehicle went into limp home mode. During oil changes, a significant amount of residual oil remains in the engine. When the lube tech fills the oil using the recommended amount, engine is actually over full of oil as indicated on the dip stick. The vehile will start and run fine for a while. Later however, an oil pressure sensor will detect the over full status and put the car into limp home mode. No check engine light, no oil light, no indicator saying it’s in limp home mode, and when the service tech investigates, no code thrown for the issue. A manual checking of the dip stick will reveal the oil is over full. The fix is to drain oil to normal levels as shown on the dipstick. It isn’t a defect considering that it’s reasonable to expect a vehicle to be operated with the correct amount of oil. A future software update for the oil sensor to throw a code for the tech would be appropriate.

The vehicle's battery drain after turning off and cannot restart. It can cause to stall the vehicle on road. Kia Connect sent "Our backend team has determined that a TSB ELE341 (Network Reset) is needed to refresh your vehicle’s connection to the Kia Connect servers. To resolve this, please contact your preferred official Kia dealership to schedule an appointment and mention TSB ELE341 for the network reset." Took the vehicle to a Kia dealer's service; they reset, but problem remains. I just received from Kia"Dear [XXX] , This is nothing that we can troubleshoot. You will have to wait for your appointment to have them handle the issue. Thank you Sincerely, Kia America INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

In February I was driving on the highway at the speed limit, 65MPH when a rock flew back from a truck and hit the bottom middle part of the windshield. This formed a small dime sized crack, which eventually formed into a 3FT crack that spanned from the dent, up and to the right side of the windshield. In March, while waiting for the windshield to be repaired, another rock was launched from the back of another vehicle while driving on a local road going the the speed limit, 35MPh stuck the right side of the windshield making a nickel size crack. This can be a safety concern given the fact that the windshield can crack that easily and possibly injure someone inside. I have never had a windshield break so easily on other vehicles that I have owned when such event happened. A real bad injury can occur if an object going a a bit faster or bigger were to strike the windshield and shatter it. Can this type of windshield be thick enough or the material strong enough to prevent this to continue to happen?

One night while driving all lights went out even panel radio too and in a couple of seconds came back to normal..a few weeks after that while driving a loud warning sound came on and the info panel turned Red when I felt a breeze my door was opened by inself

See attached document for complaint.

On [XXX], I was in a busy parking garage holding my [XXX] child on my hip and pushing the stroller, with my [XXX] safely procured inside, as I approached my Kia Carnival 2025 to load the children and depart. To avoid active traffic while allowing enough room for the automatic doors to open safely, I moved as close to the Kia Carnival as possible with my [XXX] and infant in the stroller, engaging the safety breaks of the stroller. Due to the tight space, I underestimated the length the door needed to fully open by approximately 3 inches; this should not have been an issue as there is a sensor in the door that stops when it senses any object in its way. However, the sensor failed. The door did not stop when it came in to contact with the stroller that had my [XXX] baby in it. With the safety brakes engaged to prevent the stroller from rolling away, I desperately tried to drag away the locked stroller as quickly as possible. The door hit the stroller, continuing to open regardless of the object (my infant in her stroller) in the way, hooking the stroller on the lip of the door and pushing it up and over. If I did not have my hand on the stroller and acted so quickly, my daughter could have been seriously injured or worse. If the stroller had been facing the other way, I fear what would have happened. In addition, had it been my toddler standing there, she would have been crushed. I also endured bodily injury, physical strain, and mental anguish while keeping my children safe from this malfunction. I was in shock by the pure fear created by that situation. It was devastating. The door will not physically stop opening if you try to pull on it. The sensor does not work in detecting any body when opening. It needs physical force exerted against it, the size of an adult male to kick in. It is negligent. (Kia was already sued for this in previous models- they know it’s an issue!) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Kia Carnival. The contact stated that the vehicle was taken to a dealer for service, and the contact was informed of a washer fluid leak. The water fluid hose was replaced. However, the failure persisted. Most recently, the contact stated that the sensors failed to function as intended, and the windshield wipers would turn on independently. The vehicle was taken to an independent mechanic where it was diagnosed that the water fluid hose had failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 600.

While driving at highway speeds the exterior and interior lighting/electrial system shut down completely. My headlights shut off, as well as all electrical/lighting inside the vehicle for approximately 1 minute before turning back on as if I had turned the car off and restarted it. I have a low tire pressure warning that comes on when the car is started, and it came on again as if my car had just started, while I was still driving. This poses a safety risk to myself and other drivers depending on the headlights for visibility. The incident did not cause my vehicle to stop driving although I did break due to the sudden loss of all electrical components.

Bought the car after 2 months of owning it and not driving for 3 days car wouldn’t start had to charge the battery Happened again over my kids winter break didn’t drive for 2 weeks and wounds start when I went out in January 7th to star it had to charge the battery

Brand new car and the battery is draining. Leaving the vehicle unable to start.